Indian Railways Complaints & Reviews

Sir,
I am a retd squadron Leader of the IAF. I am travelling as of now in dhauli express (2821) from Kharagpur to bhubaneshwar. my PNR nuber is[protected]. My tickest came upto WL 2. Th TT on the train has cleared WL 8, 40 and beyond obviously for a sum. While denying me a seat as well as refund as now i am travelling next to the bathroom....

Hi,
When there is a mismatch in details of a passenger, cant it be changed by submitting necessary identity proofs? I am not asking it to be done during travel. But what if there was some mistake say like gender, during tatkaal ticket booking. You cannot cancel or neither tickets will be available to book again. So as 48hrs are still there for journey, isn't the Chief reservation officer capable of changing it when we approach...

I had booked First Class ticket from Indain railways website with confirm ticket bearing PNR number[protected] on 5th Feb'10. Train No 0439/NDLS LKO SPECIAL

I had 2 confirm tickets, and was alloted Coach No - H1 , Seat No 13 & 14.

But on boarding train on 10th Feb'10, we got to know that there is no seat available in H1, and we were forced to sit in 2nd AC, even when seats in First AC were vacant.br...

PNR NO.[protected]; Transaction ID [protected]; Class 1A ; Ticket booked on 09.08.09; Date of Journey:17.08.09; Train No. 2004; New Delhi to Kanpur Central; Coach E-1; Seat 0052 WS

There was a total failure of AC in the coach. Some persons were accomodated in other coaches but those who could not be accomodated were advised by the Coach attendant (TTE) to obtain full refund of their tickets at Kanpur station as he would be...

I was travelling from Gonda Junction to Lucknow by train no. 9038 on Feb 06 2010 on a MST I had taken from Lucknow on 31 Jan 2010.
I was in hurry as I had to reach Lucknow to visit a serious relative and there was a huge rush in general compartment.
I caught the train and took a seat in sleeper class.
In the way Mr Vishal Saxena, Mr Prem Chand and one more fellow wearing a black jacket without name plate came and started...

Dear Sir/Madam,

First of all, I would like to give big thanks to Laluji and Mamta Banarji for their best work.

"http://www.indianrail.gov.in/index.html" web site contain a link "Train Running Information»". This link never gives the correct information so what is the purpose of this web site to gieve the wrong information.

It shows the current train stats, once the schedule...

Dear Sir,
Every time I used see misbehaving your staff to passengers, it is a very common in railway. Yesterday I missed my train so I asked help your staff how to cancel my e-ticket but I got only rude words from them, then I called your 24X7 customer care fortunately I got answer after 6 times calling. I think Indian railway is going to become worst department in the whole world if we are going to implement this culture. Could...

we traveled in train no 2627 karnakata express . in our couch one hijra came and sttarted collecting money and the persons who were giving him money were getting blessing and the persons who were not having change were getting abuses from him . that hijra spitted on one passanger but all people were starring him . my complaint is that indian railways police or railway staff should look after these things . if a passanger has reservation...

Dear Sir/Madam,

My name is Suman and Iam writing this email with reference to the Reservation Ticket wrongly issued. Here are the case facts.

I booked a ticket in II AC Coach (Tatkal Scheme) to travel from Secunderabad to Howrah by Faluknuma Express (Train No.2704) on January 9th, 2010. However, the ticket was under WL/4 when I booked and the status did'nt change much (WL/3) even on the date of Journey...

Hello, I am Vimarash Rastogi, as I booked a railway ticket with Rs.1056 Amt under PNR [protected] on[protected] for the date of journey on[protected], from Lucknow to Jammu Tawi in train no.2331, but due to running late by more than 12 hours train was cancelled by railways for that day, so I filled a TDR as per the instructions given by the Railways Call Center Representative. As per the TDR rules if any train is cancelled by the railways...

Dear Sirs, It was inhuman to treat rly. passenger like cattle in a 3Tier coach, be it Sleeper Class or AC 3tier
by putting an extra side (middle) berth. Thanks to Hon. courts that the side middle berth was removed on public voice. But the side upper berth, which was raised to the roof of the coach to insert the side-middle berth. remained at the same height even after removal of the smiddle berth. It is very difficult for a passenger...

Years passed but the section between Lucknow-Varanasi (be it via Sultanpur or via Raebareilly or Faizabad) could not have Double with OHE track. Result, whether Railways observe it or not, most of the trains get late during running in LKO - BSB section. LKO - ALD route is also single & not well connected.
Change in the timings o[censored]pasana & Akaltakhat Expresses is most unwelcommed at Lucknow. We need a stoppage at Durgapur...

I ritesh raina travelled from ahmedabad to delhi by garib rath 2612 under pnr no.[protected] , seat no. 42 ,g-9 on[protected].the bedding here is scarce. I[censored] are boarding 84 passengers how the train authority is only giving 30 bed-rolls. This chalta-hai attitude is bad. I told the attendent to arrange it and i dont believe he talked like" have u travelled first time by this train". Dat means it is happening from the past. Look...

Respected Sir,
I want to take your attention towards this e-mail regarding TTE Mr.Rohit Mathur of Lucknow Division.

Sir he is getting Salary from Northern Railway for Checking up the Tickets in Train but he doesn't go on his Duty,than why Railway is paying him Salary for the Job.

Other TTE take rest for 4 to 5 days in a Month but Mr.Rohit Mathur is take 26 days Rest and 4 days...

MORE DELAY AND LESS FREQUENCY IN MEMU TRAINS & COMPLAINT AGAINST
Daily we are traveling from vasai to thane via kopar. We hereby want to raise an attention for following-points:
 A MEMU Dahanu –Panvel train which starts from vasai at 7.05 a.m. is late by 10 to 25 min late every day. Also the panvel –dahanu MEMU which starts from kopar at 7.22 p.m. every day late by 15 to 30 minutes.
 For route train frequency...

Re : Request for cancellation of e-ticket having PNR No. [protected]
(Transaction ID : [protected])

Kindly note that i had booked the following e-ticket and made the payment through my ICICI Bank account for Travel from New Delhi to Sealdah : -

Transaction ID[protected]
PNR No.[protected]
Train No. & Name2314/ Sealdah Rajdhani
From / ToNew Delhi / Sealdhah
Date of Booking21.09.07br...

TO,
Mr. J.Srinivas
Executive Director Vigilance (Accounts)

(SUB=> REQUEST TO TAKE NECESSARY ACTION AGAINST MY HARRASSMENT
AS WELL AS TO GIVE ME THE EXTRA RUPEES,TAKING BY T.T.E OF
SOUTHERN RAILWAY AS PER "RTIA")
RESPECTED SIR,
I,MR.ANUP KUMAR CHOWDHURY,AGED 62 YEARS FROM BURDWAN, WEST BENGAL,
WAS A CRITICAL SURGERY PATIENT FROM VELLORE C.M.C...

The train journey in our Country has become a nightmare. I travel from Kerala to Guwahati occasionally. The inconvenience caused to the Sleeper Travelers are numerous. Practically the Compartments are not at all a maintained. In the toilets pipes are not working, and they are not in the working conditions. In many toilets lights are not burning at all. The cleaning in these toilets is zero. Now a days the railway is issuing many reserved...

I was travelling in train no. 241 on 15th January, 2010 vide ticket no. 79228468 and PNR no.[protected]. The breakfast served was very old i.e. the bread served was full of fungus. The lady who was from Gujarat in front of my seat also had the same problem. We are expending a huge amount on the ticket so much that there is no problem whatsoever it may be. But the contractors alongwith the cook and the caterers are making a fool of the railways....

I AM STAYING IN ARA BIHAR. I AM WORKING IN PATNA. DAILY TRAVLING BY TRAIN. TRAIN HAVE NO PERFECT TIMING DEP AND ARRAIVAL. PASSENGER TRAIN IS VERY SHOT. PLEASE ATTACH MORE BOGGIES....