Indian Railways Complaints & Reviews

Indian Railways — Seating preference

Sir,

On 30.03.2010, I went to Bangalore Malleshwaram Railway Station to book 3 tickets for my son in law and my grand children who are aged between 9 and 11 for their journey from Bangalore city to Shimoga Town in Train No. 6201 ( SBC-SMET) on 4.4.2010, since after the exams, the children were just waiting for the opportunity to travel by train occupying WINDOW SEAT , which they specifically told me while going for the booking.

Before going to Rly. Stn. I even checked the ticket availability for the above train for 4.4.10 in the internet and it was showing more than 200 Seats available. Accordingly, I requested the booking clerk in the counter ( a Lady) to kindly provide me 2 window seats(opposite - opposite ) for the children , or atleast one since there are number of vacant seats . But the tickeet issued to me ( PNR NO.[protected] did not have any window seat which has totally upset me and when I enquired , she flatly told me that there is NO OPTION AVAILABLE TO GIVE the seat I wanted /Preferred . Hence, without any alternative I took the ticket and returned home and when I have told my grand children, they were totally upset and the younger one even started shouting at me , showing his anger. They even don't want to travel without a window seat.

Sir, we always prefer to travel by train rather than bus and we make reservation in advance and seek preference in the berths or seatings so long as it is available , and our request also used to be considered by the booking clerks.

But, the above incident ,though more than 200 seatings were available but not given the preference I had requested for by the bookng clerk (lady) at Malleswaram Rly. Stn. on 30.3.10 , has put me in a very embarrassing situation with my grand children.

Sir, is there any possiblity that my request could be considered before the journey date (4.4.10). If so, I may pl. be intimated so that I can follow your advice. .

I request your needful action.

Raman.

I FILED THE TDR PLZ REVERT MY BALANCE

i want to FILE MY TDR my ticket because of non boarding of train because of ill health of LAKSHMI DEVI

I M GIVING THE DETAILS AS FOLLOWS :
TRAIN NO. 9024/FZRBCT JANTA /SLEEPER CLASS
TRANSCATION ID NO. [protected]
PNR NO. [protected]
BOARDING : BHARATPUR RESERVED UP TO : MUMBAI CENTRAL
DATE OF BOOKING 4 TH APRIL 2010
AMOUNT : RS. 1444/- BY ITZ CASH CARD
1. GURDAYAL SINGH 40
2. AMARJEET KAUR 38
3. LAKSHMI DEVI 68

WHERE I BOOKED MY TICKET THE AGENT DETAILS
CORPORATEA NAME : GULATI TELECOM

To,
Commercial Manageer
N. E. Railway, Gorakhpur

PNR no. [protected]
Date of Travel[protected]
Ticket no.72815705 dated[protected]
Journey from Lucknow to Raipur
TDR no.029271 dated[protected]
Date of Application for refund[protected]
Address for Station Payment Order- New Delhi

Communicatin Address _
Vindhesh Kumar Singh
33E/E, Block-E, NIHFW Hostel Campus
Baba Gang Nath Marg, Munirka,
Near DDA Falt, New Delhi

To,
Commercial Manageer
N. E. Railway, Gorakhpur

PNR no. [protected]
Date of Travel[protected]
Ticket no.72815705 dated[protected]
Journey from Lucknow to Raipur
TDR no.029271 dated[protected]
Date of Application for refund[protected]
Address for Station Payment Order- New Delhi

Communicatin Address _
Vindhesh Kumar Singh
33E/E, Block-E, NIHFW Hostel Campus
Baba Gang Nath Marg, Munirka,
Near DDA Falt, New Delhi

To,
Commercial Manageer
N. E. Railway, Gorakhpur

PNR no. [protected]
Date of Travel[protected]
Ticket no.72815705 dated[protected]
Journey from Lucknow to Raipur
TDR no.029271 dated[protected]
Date of Application for refund[protected]
Address for Station Payment Order- New Delhi

Communicatin Address _
Vindhesh Kumar Singh
33E/E, Block-E, NIHFW Hostel Campus
Baba Gang Nath Marg, Munirka,
Near DDA Flat, New Delhi-110067

To,
Commercial Manageer
N. E. Railway, Gorakhpur

Sir,
I am very disagree to your poor services, I filled TDR approx.5 months ago but sorry You had not been replied for the same.details are given below-


PNR no. [protected]
Date of Travel[protected]
Ticket no.72815705 dated[protected]
Journey from Lucknow to Raipur
TDR no.029271 dated[protected]
Date of Application for refund[protected]
Address for Station Payment Order- New Delhi

Communicatin Address _
Vindhesh Kumar Singh
33E/E, Block-E, NIHFW Hostel Campus
Baba Gang Nath Marg, Munirka,
Near DDA Falt, New Delhi

Kindly refund my TDR amount & oblize.

(V.K.Singh)

Go through your case-

PNR no. [protected]
Date of Travel[protected]
Ticket no.72815705 dated[protected]
Journey from Lucknow to Raipur
TDR no.029271 dated[protected]
Date of Application for refund[protected]
Address for Station Payment Order- New Delhi

After six month you were not received TDR money.This is really painful and shocking stage when you are craying for refund of own money but authority is not listening your problem after puting reminder nos of time that in the same organization there is such a wide gap o[censored]nderstanding and lack of knowledge of rules. I am suggesting to put complaint in the office of Rail Minister, Rail Bhawan, New Delhi, this problom will be solve immediately and this type of gap is never seen with you.

Vindhesh Kumar
Mobile-[protected]

To whom it may concern,
indian railways/ complaint against TTE C.P SINGH on train no: 2401 Magad Express (Patna To New Delhi)travelling on 29 November 2010.PNR :[protected].
Who was not williong to arrange accomodation for me in S-4 although i could find two empty seats.He did not allow me to sleep their and was thinking of chrging money from other.This type of inconvenience given to senior citizen is pityfull and embrassing.He only promised to give seat after allahabad .On asking his name and warning him that i will complain against him on charges about his bad behaiviour and missuse of his dutyfull rights .I request the authority to ask him for an explanation.That he has to take care according to his responsibility for foreign residents travelling by train.I also told him that i am suffering from Diabetics and if harmfull to my health condition i will consult a lawyer to bring him before the court .Please Furnish his complete particular with Fullname and address, Designation, etc.
Thanking you in anticipation.
Your sincerly
Nasim ul-haque

RAILWAY PARCEL DEPARTMENT IS FULL OF CURRUPTION..NOBODY IS THERE TO STOP IT...

I have to sent my two wheeler from ahmedabad to jaipur and same kind of agents asking me for the same;as you have experienced;and i denied.then what tragic thing happen there is interesting...i proceed to parcel officer and he was not listening to me properly instead he was engaging in the conversation with that agent.as i told him againa nd again he calculated (with the help of that agent, ofcourse) and told me the figure around Rs.700/- for local train fair for the parcel.as i asked ..how many days it will take to reach the destination;he replied..very rudely..that...he dont know..and may be it take a week to reach there...

meanwhile the agent came to me and whispered that he can help me in this case for Rs.850/- and he will deliver my vehicle within 3 days...i agreed as no other option was there., , and agent did all procedure..and gave me receipt...and what i saw the amount written on it... was Rs.370/- only.

then i got hte whole messy thing that the parcel officer also involved with all this drama.agent took Rs480/- more...to its real far...
i think railway..should..make parcel system as transperance as online ticket booking...i think...and should publicit the awareness regarding how and where to go for parcel booking etc...

dear sir/madam
i booked my 2 boxes from delhi to coimbatore on 18 march 2010and my bill no is P H 723622. when i went to coimbatore station on 26 march i could trace out one box the other one is missing .I REQUEST YOU TO KINDLY TRACE OUT THE OTHER BOX IMMEDIATELY.
Thanking you in anticipation

i booked my pulsar bike from ujjain to chennai in ahiliya nagari express which starts from indore and via chennai to some other destination. The train reached to chennai at night 11:30 pm and i reached to railways on next morning, when i asked abt my bike they told me that they didnt have any records till now and asked me to search it on all the platforms. After searching i didnt got my bike any where on the station then i agian reached to the parcel officer then they told me that might be the vehicle reached to the last destination of the train route and may be it will take another some days to reach back to chennai, but no one is taking responsibility or no tracing system is there. I want my bike ASAP.
to whom should i contact for that plz let me know
[protected]

Indian Railway — tdr complaint

i have filed a tdr on[protected],still to get the refund.
a. k. tiwary
mob: [protected]


Transaction Details
PNR Number: [protected] Ticket Type: eticket Transaction ID: [protected]
Booked On:[protected] Class: SL Internet Service Charge: Rs 25.00
Date Of Journey: 03/1/2010 Railway Zone: SER Bank: SBI Debit
Total: Rs 643.00 Train No: 2818 Ticket Charge: Rs 618.00
From Station: SASARAM(SSM) Quota: General To Station: CHANDRAPURA(CRP)
IRCTC Zone: Group General Manager-1/Eastern Zone (IRCTC) Kolkatta

Ticket Details
S# Name Age Sex Coach Seat Res-Status
1 A k Tiwary 42 Male S4 0041/ LB Booked
2 Vijaya 40 Female S4 0044/ LB Booked
3 Nikita 11 Female S4 0042/ MB Booked
4 Aditya 7 Male S4 0045/ MB Booked

TDR Details
Reason For TDR: Train Late More Than Three Hou
rs. TDR Status: Forwarded To Railway Reference No: ekt[protected]
TDR Zone: SER TDR Filing Date: 04-Jan-2010
Refund Status: Refund under Process Refund Date: Not Available Refund Amount: Rs.0.00

Dear Sir,

I would like to inform you that My self anand prasad Yadav with family traveling on 23/11/10 train no 8182 from chapra to tatanager so many late train total 16 hours.no any information from railway department. why are late the train. suggestion pl.

Indian Railway — delayed in tdr

respected sir,
firstly let me introduce myself i am siddharth saxena lives in 36' new m.l.a colony jwahar chowk bhopal(m.p).i made my ticket deposit receipt on the date: 18.08.2011 and my date of journey is-10.08.2011 from bhopal to bilaspure by the train number-18238 pnr[protected] and i was wait from six month beside this there is no refund of my complaint further the bhopal station staff did very unprofessionally and rude behaviour they didn't give a response and even a complaint book so, please take some action on this and fast response on my tdr refund.my tdr information is given below:-

tdr information:-
tdr no- 432788
receipt no- 37
date- 18.08.2011
time- 18.50
train no- 18238
pnr no[protected]
station from- bhopal to bilaspure
status- cnf
class- 2ac
date of journey- 10.08.2011
my refund amount rs- 2318.
my union bank of india account no is:-
bank-union bank of india malviya nagar (bhopal)(m.p)
name-siddharth saxena
account no- [protected]
address-36' new m.l.a colony jwahar chowk bhopal(m.p).
my union bank of india account no is:-
bank-union bank of india malviya nagar (bhopal)(m.p)
name-siddharth saxena
account no- [protected]
address-36' new m.l.a colony jwahar chowk bhopal(m.p).

Sir,
I had filled a tdr on 29 dec 2012, as train was delayed by more than 12 hours. I had booked one of my friends ticket through my irctc login. PNR no of that ticket is [protected] and transaction id was [protected]. Train was from anand vihar and reservation was upto koderma on the name of R R Singh m 33. Also seat was confirmed. So kindly just check what is the delay in tdr it is almost more than 4 months now anjd i was waiting for tdr return. In refund status it is showing refund under process. So kindly please see to it and do the needfull.

1 star

Dear IRCTC,

I have filed TDR on 19/06/2014 but until now I did not receive any refund so please resolve my problem as early as possible.

Details:

TDR Ref : EKT [protected]

PNR : [protected]

TRANSACTION ID : [protected]

BOOKED DATE : 30/05/2014

TDR FILED DATE : 19/06/2014

Thanks & Regards,
Srinivas

I have purchased ticket From IRCTC website from GORAKHPUR JN (GKP) to NEW DELHI (NDLS) TDR on 18-May-2015 13:57:13 HRS, filed under TDR Zone of NORTHERN RAILWAY (NR) the corresponding *PNR Number: [protected]* for reason "*Train Late More Than Three Hours and Passenger Not Travelled*", this ticket for the GORAKHPUR JN (GKP) to NEW DELHI (NDLS) by Train No./ Name : 04409/BJU NDLS SPL, Date Of Journey is 18-May-2015, has been received and the *Cancellation ID* is :*[protected]* with TDR Registration
No: *CNR230515W33044 *and showing TDR Status:* CR Registered*.
Money not refunded in my account even after 2 month of TDR file

Thanks & Regards
Ratnesh Kumar
Mobile No. 91-[protected]

Forgot password and secret question

Dear sir/mam I forgot my password and secret question. Kindly reset my password. User id is vicky3653 and my email id akber.[protected]@gmail.com regards md akber shamim

ONLINE RESERVATION

I BOOKED MY RAILWAY TICKET ON ONLINE.I PAID THE AMOUNT THROUGH MY DEBITCARD.THE AMOUNT DEBITED TTWO TIMES.PLEASE ADVICE ME, NOW WHAT I HAVE TO DO NOW. THANKYOU SIR

Pnr No. [protected] from Bhopal to Kareli by Train No. 12854 I Want to cancell the above ticket as we are not able to travel pl Refund the amount in my Account

fdsfdf

Theft of my Baggage while travelling by train
from Mangalore Central on 17/04/2014 in general coach. I found my baggage missing
while i boarding a train at Mangalore Central.
Subsequently I logged a complaint with
RPF, Mangalore. The baggage is a WIPRO LOGO LAPTOP BAGPACK of BLACK colour. It
contained 2 pair of new dresses, Nikon L120 digital camera worth Rs.12, 000/-,
Nokia mobile, Charger amongst the valuables, besides daily wares. sincerely thank you for the efforts put in to cease the stolen baggage.
The memories in it are more valuable than the lost camera.. Pls do the
needful.. It can easily be caught if Police take serious actions.

Refund on filing TDR
I had filed a TDR with following details,
PNR Number [protected] Booked On[protected]
Transaction ID [protected]
Ticket Type eticket
TDR Status : forwarded to Railways
Reference No : ekt
TDR Zone : NRBSB
TDR Filing Date :[protected]
Refund Status : Refund NOT APPROVIED

I have been sending Emails and contacting Irctc since then.
No Refund till date .

Refund on filing TDR
I had filed a TDR with following details,
PNR Number [protected] Booked On 6-2-2013
Transaction ID [protected]
Ticket Type eticket
TDR Status : forwarded to Railways
Reference No : ekt
TDR Zone : NRBSB
TDR Filing Date : 01-May-2013
Refund Status : Refund Under process

I have been sending Emails and contacting Irctc since then.
No Refund till date .

Indian Railways — Delay of the train

Indian Rlys are least bothered abt. inconvenience caused to Passengers as a result of abnormal & regular late running of trains.
Train No.1123 Baruani-Gwaloior Mail arrives at Lucknow Rly. station msotly late by 5, 6 hours. DRM , N E Rly. office at lucknow disowns any responsibility towards this.A news item published in Times of India Lko. dated[protected]page 5) has not made any difference to the attitude of local Rly. officials.At last today I talked over phone with the Station Master Barauni. Must say he was more forthcoming & honest as compared to the N E R officials in Lko.He informed that the standby rake provided at Barauni has been withdrawn abt. 8 months ago. The incoming rake only is returned for onward journey to Gwalior & same arrives at Barauni invariably late. Hence regular late coming of train no. 1123. Can Lko. Division of NER disown its responsibility for late sending of 1124 train & why can,t they tell their Bosses in Delhi that there is no way out to make these trains run on time unless something drastic is done & the standby rake is restored?

I travelled on 1.4.2008 by train No. 2955 Jaipur Super fast Exp. in 3A coach No. B-1 Seat No. 58 & 59. It was observed that coach was not clean and there were many cockroaches in the compartment leading to unhygeinic enviorment due to which i couldn't sleep whole nigth regarding this i complained to TC and coach attendant, i also asked for complain form but they replied there was no such book / form available with them, I got down at VIKRAMGARH ALOT and complained this matter in the office of the Station Master, but the person there relpied me this is station masters office and your complain is regarding train coach, you go to the DRM - KOTA. please see to it that the coaches are regularly cleaned by the respective authorities.
Thanks

Dear Citizens,

Whole system is corrupted. Indian railways are the worst.I Suffered from Typoid fever just because of indian railways catering services. They do nt know wat is hygenic. I think india will not develope as long as we have rogue governments like Congress, BJP or watever. May god bless us.

Yes. Lovnavla-Pune local is just poor service compared with Mumbai situation just because people here do not speak up in voilent way.

This happened the same with me(PNR No [protected]). I filed the TDR because I didn’t travel and train was delayed for more than 10 hours.
Now I would like to get my money back and to activate my IRCTC account as well. Please find below the mail conversation: (IRCTC ticket ID# 2026692)

“
fromChandan Singh <kumar.[protected]@gmail.com>
[protected]@irctc.co.in,
[protected]@irctc.co.in

dateTue, Apr 19, 2011 at 7:09 PM
subjectRe: False TDR Claim
mailed-bygmail.com
Important mainly because of the people in the conversation.

Hi,

I would like to challenge the decision which you have taken. I would like to again claim the TDR for the below details:

Transaction ID: [protected]
PNR No: [protected]
Train No. & Name: 4649/SARYUYAMUNA EXP
Date of Journey: 14-Nov-2010
Reason: Due to the train was more than 10 hours delayed, I had not travelled and instead travelled through Bus from darbhanga to patna.

For the clarification we can use the CCTV footage or any other media which could be available.

Therefore, I would request you to kindely activate my account as sooner as possible, because there are planned tickets in my account which I have to travel very shortly.

Please let me know if you needed any more information.

Thanks,
Chandan Kumar
M [protected]
Pune
- Hide quoted text -

On Wed, Apr 20, 2011 at 12:01 AM, <[protected]@irctc.co.in> wrote:

- Hide quoted text -
Dear Customer,

You had requested for refund of e-ticket with PNR No.[protected], which was booked using user-id "chandanNis ". It is informed that the refund claim has been repudiated by Railways stating that the passenger has already travelled and has still claimed refund.

In view of the wrong claim of refund, the above user ID has been temporarily deactivated.

For further assistance, you may contact [protected]@irctc.co.in.

Regards,
IRCTC
“