Claimed

Indian Railways Complaints & Reviews

1.3
Updated: Jan 16, 2026
Complaints 6294
Resolved
1580
Unresolved
4714
Contacts

File a complaint to Indian Railways

Having problems with Indian Railways?

File a complaint and get it resolved by Indian Railways customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Indian Railways reviews & complaints page 278

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
rajaram purohit
from Mumbai, Maharashtra
Mar 26, 2010
Resolved
Report
Copy
Resolved

Address: Maharashtra

The Western Railway Manager,

the this is regarding train no. 123/124 Valsad fast passenger in 1st class coach the complaint is as follow
a) in Two coaches there is cabin and the young genertion who shut the cabin and they not open the doors but there is seat vaccant many times.
b) except highlevel officer of Rly many low grade officers also travelling in fist class compartment and they block the space near bathroom and jointing space of coaches. in Virar 2nd class travellers alight first from 1st class coach they reach when virar is coming.
c) Never seen ticket checker at virar in front of Gate of 1st class to check the traveller who comes before Virar Stations , maximum passenger alighting were 2nd class holders
Aug 14, 2020
Complaint marked as Resolved 
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    R
    Rajnish sahay
    Mar 25, 2010
    Resolved
    Report
    Copy
    Resolved

    Address: West Bengal

    Hi ,

    I filed the TDR two month ago but still it is showing under process .
    Please update me regarding this.
    I am giving TDR details below . Please find it .


    Reagrds
    rajnish Sahay.
    Mob: [protected]

    PNR Number [protected] Booked On[protected]
    Transaction ID [protected] Ticket Type eticket
    Class 3A Internet Service Charge Rs 25.00
    Date Of Journey 21/1/2010 Ticket Charge Rs 3640.00
    Bank ICICI Total Rs 3665.00
    Train No 2302 Railway Zone ER
    From Station NEW DELHI(NDLS) IRCTC Zone Group General Manager-1/Eastern Zone (IRCTC) Kolkatta
    To Station HOWRAH JN(HWH) Quota Tatkal

    Ticket Details
    S# Name Age Sex Coach Seat Res-Status
    1 Rajnish sahay 30 Male B5 0053/ MB Booked
    2 Debarina 25 Female B5 0056/ SU Booked



    Reason For TDR : Train Late More Than Three Hou
    rs.
    TDR Status : Forwarded To Railway
    Reference No : ekt[protected]
    TDR Zone : ER
    TDR Filing Date : 22-Jan-2010
    Refund Status : Refund under Process
    Refund Date : Not Available
    Refund Amount : Rs.0.00
    Aug 14, 2020
    Complaint marked as Resolved 
    I FILED THE TDR PLZ REVERT MY BALANCE

    i want to FILE MY TDR my ticket because of non boarding of train because of ill health of LAKSHMI DEVI

    I M GIVING THE DETAILS AS FOLLOWS :
    TRAIN NO. 9024/FZRBCT JANTA /SLEEPER CLASS
    TRANSCATION ID NO. [protected]
    PNR NO. [protected]
    BOARDING : BHARATPUR RESERVED UP TO : MUMBAI CENTRAL
    DATE OF BOOKING 4 TH APRIL 2010
    AMOUNT : RS. 1444/- BY ITZ CASH CARD
    1. GURDAYAL SINGH 40
    2. AMARJEET KAUR 38
    3. LAKSHMI DEVI 68

    WHERE I BOOKED MY TICKET THE AGENT DETAILS
    CORPORATEA NAME : GULATI TELECOM
    To,
    Commercial Manageer
    N. E. Railway, Gorakhpur

    PNR no. [protected]
    Date of Travel[protected]
    Ticket no.72815705 dated[protected]
    Journey from Lucknow to Raipur
    TDR no.029271 dated[protected]
    Date of Application for refund[protected]
    Address for Station Payment Order- New Delhi

    Communicatin Address _
    Vindhesh Kumar Singh
    33E/E, Block-E, NIHFW Hostel Campus
    Baba Gang Nath Marg, Munirka,
    Near DDA Falt, New Delhi
    To,
    Commercial Manageer
    N. E. Railway, Gorakhpur

    PNR no. [protected]
    Date of Travel[protected]
    Ticket no.72815705 dated[protected]
    Journey from Lucknow to Raipur
    TDR no.029271 dated[protected]
    Date of Application for refund[protected]
    Address for Station Payment Order- New Delhi

    Communicatin Address _
    Vindhesh Kumar Singh
    33E/E, Block-E, NIHFW Hostel Campus
    Baba Gang Nath Marg, Munirka,
    Near DDA Falt, New Delhi
    To,
    Commercial Manageer
    N. E. Railway, Gorakhpur

    PNR no. [protected]
    Date of Travel[protected]
    Ticket no.72815705 dated[protected]
    Journey from Lucknow to Raipur
    TDR no.029271 dated[protected]
    Date of Application for refund[protected]
    Address for Station Payment Order- New Delhi

    Communicatin Address _
    Vindhesh Kumar Singh
    33E/E, Block-E, NIHFW Hostel Campus
    Baba Gang Nath Marg, Munirka,
    Near DDA Flat, New Delhi-110067
    To,
    Commercial Manageer
    N. E. Railway, Gorakhpur

    Sir,
    I am very disagree to your poor services, I filled TDR approx.5 months ago but sorry You had not been replied for the same.details are given below-


    PNR no. [protected]
    Date of Travel[protected]
    Ticket no.72815705 dated[protected]
    Journey from Lucknow to Raipur
    TDR no.029271 dated[protected]
    Date of Application for refund[protected]
    Address for Station Payment Order- New Delhi

    Communicatin Address _
    Vindhesh Kumar Singh
    33E/E, Block-E, NIHFW Hostel Campus
    Baba Gang Nath Marg, Munirka,
    Near DDA Falt, New Delhi

    Kindly refund my TDR amount & oblize.

    (V.K.Singh)
    Go through your case-

    PNR no. [protected]
    Date of Travel[protected]
    Ticket no.72815705 dated[protected]
    Journey from Lucknow to Raipur
    TDR no.029271 dated[protected]
    Date of Application for refund[protected]
    Address for Station Payment Order- New Delhi

    After six month you were not received TDR money.This is really painful and shocking stage when you are craying for refund of own money but authority is not listening your problem after puting reminder nos of time that in the same organization there is such a wide gap o[censored]nderstanding and lack of knowledge of rules. I am suggesting to put complaint in the office of Rail Minister, Rail Bhawan, New Delhi, this problom will be solve immediately and this type of gap is never seen with you.

    Vindhesh Kumar
    Mobile-[protected]
    Helpful
    Found this helpful?
    6 Comments
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      M
      MVSDPRASAD
      Mar 22, 2010
      Resolved
      Report
      Copy
      Resolved

      Hi,
      This is Prasad frm Chennai. I was travelling by Circar Express on 19/03/10 with PNR [protected]. The train timing is 17.20 and another train which is going to Kachiguda at 17.00 at Egmore Station Chennai. But Circar Express also carrying the same display boards of that kachiguda train & people got totally confused. This was not the first time almost it was happening for the past 3 months as per my observation & it could be more also. I brought this issue to the railway people also. But of no use. If a person reaches the station late & he will just pick up wrong train. If the authorities wont even bother abt the basic responsibilities also, what to do?
      Aug 14, 2020
      Complaint marked as Resolved 
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        M
        MR P.P SHARMA
        from Mumbai, Maharashtra
        Mar 19, 2010
        Resolved
        Report
        Copy
        Resolved

        My parents traveling by train no 9565 Uttaranchal Express from Rajkot to Roorkee with reservation of RAC Ticket in S2 31 & 31 & 39 PNr No. [protected] date 19-march 2010 time 1:00 PM on rajkot station, while Boarding in train TT misbehave with them for seat and place another passanger on the same seat without any reason (may be TT taken money from other passanger)and when my parents objected the TT misbehave with seniour citizens. My parents havea very suffering travel. and taken a very bad experience of the Indian Railways.

        Please the needfull punishment to the TT who must have to learn a strong lesson.

        Regards!
        Sharad Sharma
        [protected]
        Aug 14, 2020
        Complaint marked as Resolved 
        To whom it may concern,
        indian railways/ complaint against TTE C.P SINGH on train no: 2401 Magad Express (Patna To New Delhi)travelling on 29 November 2010.PNR :[protected].
        Who was not williong to arrange accomodation for me in S-4 although i could find two empty seats.He did not allow me to sleep their and was thinking of chrging money from other.This type of inconvenience given to senior citizen is pityfull and embrassing.He only promised to give seat after allahabad .On asking his name and warning him that i will complain against him on charges about his bad behaiviour and missuse of his dutyfull rights .I request the authority to ask him for an explanation.That he has to take care according to his responsibility for foreign residents travelling by train.I also told him that i am suffering from Diabetics and if harmfull to my health condition i will consult a lawyer to bring him before the court .Please Furnish his complete particular with Fullname and address, Designation, etc.
        Thanking you in anticipation.
        Your sincerly
        Nasim ul-haque
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          Amol
          from Delhi, Delhi
          Mar 18, 2010
          Resolved
          Report
          Copy
          Resolved

          My Personal Phone number is:- [protected]
          I booked a e-ticket but i missed my train, I filed TDR for the refund of my Fare on very next day. the customer care people said that I would be getting it after 60 days.
          It has been more than 90 days over and still the refund is not done.The status is still showing as "Admin Approved". I am really regret about the INDIA FUTURE where

          commitment is just a formaility nothing more than that. I have furnished the details of TDR filing below.

          PNR Number [protected]
          Booked On [protected]
          Transaction ID [protected]
          Ticket Type :- e-ticket
          Class SL Internet Service Charge Rs 10.00

          Date Of Journey 08/12/2009
          Ticket Charge Rs 209.00
          Bank hdfcvbvpg Total Rs 219.00
          Train No 8102
          Railway Zone SER
          From Station BATALA JN(BAT) IRCTC Zone Group General Manager-1/Eastern Zone (IRCTC) Kolkatta
          To Station DELHI(DLI)
          Quota General

          Ticket Details
          S# Name Age Sex Coach Seat Res-Status
          1 Amol 22 Male ST6 0016/ SU Booked



          Reason For TDR : Passenger Not Travelled.
          TDR Status : Forwarded To Railway
          Reference No : ekt[protected]
          TDR Zone : SER
          TDR Filing Date : 10-Dec-2009
          Refund Status : Refund under Process
          Refund Date : Not Available
          Refund Amount : Rs.0.00
          Aug 14, 2020
          Complaint marked as Resolved 
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            A
            aditya
            from Almora, Uttarakhand
            Mar 17, 2010
            Resolved
            Report
            Copy
            Resolved

            complimentary passes for gallantry awardees

            the indian railways provide free passes for gallantry award winners of the chakra series of the indian army and not the Sena medal (gallantry) awardees. whereas a point of concern where the same system provides the free pass facility to the PGM awardees of the police when the PGM award stands junior to the Sena Medal award (gallantry). the army personnel awarded the Sena Medal have risked their lives to highest extent and are even disabled....
            Helpful
            1 other people found this review helpful
            1 found this helpful
            14 Comments
            Report
            Copy
            S
            Surendra M Jain
            from Mumbai, Maharashtra
            Mar 16, 2010
            Resolved
            Report
            Copy
            Resolved

            Complaint against Ticket Collector - Mr Shivcharan( NCR 093)

            Dear Sir,

            I, along with my wife, travelled from H Nizamuddin to Agra by 2280 Taj Express on 13-03-10. My ticket was in waiting list (WL2 and WL3). However, I boarded the train in D7 coach and there were several others in the coach who were having waitlisted ticket and many with ordinary unreserved tickets.

            While Ticket Collector, Mr Shivcharan, checked the tickets found few of the confirmed ticket passengers...
            Helpful
            7 other people found this review helpful
            7 found this helpful
            50 Comments
            Report
            Copy
            P
            Prince Thomas George
            from Ernakulam, Kerala
            Mar 16, 2010
            Resolved
            Report
            Copy
            Resolved

            Dear Sir,

            Indecent behavior of RPF Personal Mr. Vijayakumaran Nair

            I regret to inform that on Sunday the 14th March 2010 at 2.00 p.m. I came to Trivandrum Central Railway Station, main entrance with my family in my vehicle KL 01 AT 1410 (WagonR) to board by parents to 2.30 train. Since the main porch was filled with vehicles, I have to stop the vehicle after the porch, infront of the ticket counter. As soon as I stop the vehicle I heard a shouting noise from the police personal standing near to that place. While my parents are getting down from the vehicle This RPF personal started behave indecently in the public in the presence of my family. While I explaining to him that I stopped the vehicle there since there is not sufficient space in the porch, he continues his rude and harsh behavior. Then I noticed his name as Mr. Vijayakumaran Nair. This has resulted mental stress and agony to me. Since the behavior in a public place by Mr. Vijayakumar is not at all justifiable and hence I request you to kindly enquire in the matter and taken necessary action in the matter.

            Thank you,


            Yours faithfully,


            (Prince Thomas George)
            Aug 14, 2020
            Complaint marked as Resolved 
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              Amandeep Singh
              from Mumbai, Maharashtra
              Mar 12, 2010
              Resolved
              Report
              Copy
              Resolved

              Dear sir,

              I booked my Hero honda karizama bike (reg no-Gj6dm 3682) from VADODARA(BRC) to be delivered to FARIDABAD(FDB) having reciept no-819953 on 07/03/2010.
              But it hasn't reached here yet it was loaded in to train 9603(firozpur janta express) on 8TH which reaches the FDB station on 11;45 next day. It was booked on ticket no 39840523.
              But sir, till date i haven't recived it. Parcel office says it will reach but when they can't say.
              Such type of discouraging replies i get everyday from them.It has caused me lot of anxiety and suffering.

              This is the first time i have sent some parcel through railway,
              it is very discouraging parcel when officials say they can't trace it.

              Please help in getting my bike delivered to FDB station as soon as possible.

              Thanks and regards,
              Amandeep singh
              ph no-[protected]
              Aug 14, 2020
              Complaint marked as Resolved 
              RAILWAY PARCEL DEPARTMENT IS FULL OF CURRUPTION..NOBODY IS THERE TO STOP IT...

              I have to sent my two wheeler from ahmedabad to jaipur and same kind of agents asking me for the same;as you have experienced;and i denied.then what tragic thing happen there is interesting...i proceed to parcel officer and he was not listening to me properly instead he was engaging in the conversation with that agent.as i told him againa nd again he calculated (with the help of that agent, ofcourse) and told me the figure around Rs.700/- for local train fair for the parcel.as i asked ..how many days it will take to reach the destination;he replied..very rudely..that...he dont know..and may be it take a week to reach there...

              meanwhile the agent came to me and whispered that he can help me in this case for Rs.850/- and he will deliver my vehicle within 3 days...i agreed as no other option was there., , and agent did all procedure..and gave me receipt...and what i saw the amount written on it... was Rs.370/- only.

              then i got hte whole messy thing that the parcel officer also involved with all this drama.agent took Rs480/- more...to its real far...
              i think railway..should..make parcel system as transperance as online ticket booking...i think...and should publicit the awareness regarding how and where to go for parcel booking etc...
              dear sir/madam
              i booked my 2 boxes from delhi to coimbatore on 18 march 2010and my bill no is P H 723622. when i went to coimbatore station on 26 march i could trace out one box the other one is missing .I REQUEST YOU TO KINDLY TRACE OUT THE OTHER BOX IMMEDIATELY.
              Thanking you in anticipation
              i booked my pulsar bike from ujjain to chennai in ahiliya nagari express which starts from indore and via chennai to some other destination. The train reached to chennai at night 11:30 pm and i reached to railways on next morning, when i asked abt my bike they told me that they didnt have any records till now and asked me to search it on all the platforms. After searching i didnt got my bike any where on the station then i agian reached to the parcel officer then they told me that might be the vehicle reached to the last destination of the train route and may be it will take another some days to reach back to chennai, but no one is taking responsibility or no tracing system is there. I want my bike ASAP.
              to whom should i contact for that plz let me know
              [protected]
              Helpful
              Found this helpful?
              3 Comments
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                Sanjeet Tiwari
                from Mumbai, Maharashtra
                Mar 10, 2010
                Resolved
                Report
                Copy
                Resolved

                PNR Number [protected] Booked On 5-6-2009
                Transaction ID [protected] Ticket Type eticket
                Class 3A Internet Service Charge Rs 30.00
                Date Of Journey 19/6/2009 Ticket Charge Rs 2242.00
                Bank AXIS Total Rs 2272.00
                Train No 2391 Railway Zone NR
                From Station BAKHTIYARPUR JN(BKP) IRCTC Zone CCM/Refund, Northern Railway New Delhi
                To Station NEW DELHI(NDLS) Quota General

                Ticket Details
                S# Name Age Sex Coach Seat Res-Status
                1 Sharmanand Tiwar 72 Male 0000/ Booked
                2 Tara Devi 62 Female 0000/ Booked
                3 Baby Tiwari 24 Female 0000/ Booked



                Reason For TDR : Passenger Not Travelled.
                TDR Status : Forwarded To Railway
                Reference No : ekt[protected]
                TDR Zone : NR
                TDR Filing Date : 03-Jul-2009
                Refund Status : Refund under Process
                Refund Date : Not Available
                Refund Amount : Rs.0.00

                waiting for payment
                Aug 14, 2020
                Complaint marked as Resolved 

                Indian Railway — tdr complaint

                i have filed a tdr on[protected],still to get the refund.
                a. k. tiwary
                mob: [protected]


                Transaction Details
                PNR Number: [protected] Ticket Type: eticket Transaction ID: [protected]
                Booked On:[protected] Class: SL Internet Service Charge: Rs 25.00
                Date Of Journey: 03/1/2010 Railway Zone: SER Bank: SBI Debit
                Total: Rs 643.00 Train No: 2818 Ticket Charge: Rs 618.00
                From Station: SASARAM(SSM) Quota: General To Station: CHANDRAPURA(CRP)
                IRCTC Zone: Group General Manager-1/Eastern Zone (IRCTC) Kolkatta

                Ticket Details
                S# Name Age Sex Coach Seat Res-Status
                1 A k Tiwary 42 Male S4 0041/ LB Booked
                2 Vijaya 40 Female S4 0044/ LB Booked
                3 Nikita 11 Female S4 0042/ MB Booked
                4 Aditya 7 Male S4 0045/ MB Booked

                TDR Details
                Reason For TDR: Train Late More Than Three Hou
                rs. TDR Status: Forwarded To Railway Reference No: ekt[protected]
                TDR Zone: SER TDR Filing Date: 04-Jan-2010
                Refund Status: Refund under Process Refund Date: Not Available Refund Amount: Rs.0.00
                Dear Sir,

                I would like to inform you that My self anand prasad Yadav with family traveling on 23/11/10 train no 8182 from chapra to tatanager so many late train total 16 hours.no any information from railway department. why are late the train. suggestion pl.

                Indian Railway — delayed in tdr

                respected sir,
                firstly let me introduce myself i am siddharth saxena lives in 36' new m.l.a colony jwahar chowk bhopal(m.p).i made my ticket deposit receipt on the date: 18.08.2011 and my date of journey is-10.08.2011 from bhopal to bilaspure by the train number-18238 pnr[protected] and i was wait from six month beside this there is no refund of my complaint further the bhopal station staff did very unprofessionally and rude behaviour they didn't give a response and even a complaint book so, please take some action on this and fast response on my tdr refund.my tdr information is given below:-

                tdr information:-
                tdr no- 432788
                receipt no- 37
                date- 18.08.2011
                time- 18.50
                train no- 18238
                pnr no[protected]
                station from- bhopal to bilaspure
                status- cnf
                class- 2ac
                date of journey- 10.08.2011
                my refund amount rs- 2318.
                my union bank of india account no is:-
                bank-union bank of india malviya nagar (bhopal)(m.p)
                name-siddharth saxena
                account no- [protected]
                address-36' new m.l.a colony jwahar chowk bhopal(m.p).
                my union bank of india account no is:-
                bank-union bank of india malviya nagar (bhopal)(m.p)
                name-siddharth saxena
                account no- [protected]
                address-36' new m.l.a colony jwahar chowk bhopal(m.p).
                Sir,
                I had filled a tdr on 29 dec 2012, as train was delayed by more than 12 hours. I had booked one of my friends ticket through my irctc login. PNR no of that ticket is [protected] and transaction id was [protected]. Train was from anand vihar and reservation was upto koderma on the name of R R Singh m 33. Also seat was confirmed. So kindly just check what is the delay in tdr it is almost more than 4 months now anjd i was waiting for tdr return. In refund status it is showing refund under process. So kindly please see to it and do the needfull.
                1 star
                Dear IRCTC,

                I have filed TDR on 19/06/2014 but until now I did not receive any refund so please resolve my problem as early as possible.

                Details:

                TDR Ref : EKT [protected]

                PNR : [protected]

                TRANSACTION ID : [protected]

                BOOKED DATE : 30/05/2014

                TDR FILED DATE : 19/06/2014

                Thanks & Regards,
                Srinivas
                I have purchased ticket From IRCTC website from GORAKHPUR JN (GKP) to NEW DELHI (NDLS) TDR on 18-May-2015 13:57:13 HRS, filed under TDR Zone of NORTHERN RAILWAY (NR) the corresponding *PNR Number: [protected]* for reason "*Train Late More Than Three Hours and Passenger Not Travelled*", this ticket for the GORAKHPUR JN (GKP) to NEW DELHI (NDLS) by Train No./ Name : 04409/BJU NDLS SPL, Date Of Journey is 18-May-2015, has been received and the *Cancellation ID* is :*[protected]* with TDR Registration
                No: *CNR230515W33044 *and showing TDR Status:* CR Registered*.
                Money not refunded in my account even after 2 month of TDR file

                Thanks & Regards
                Ratnesh Kumar
                Mobile No. 91-[protected]

                Forgot password and secret question

                Dear sir/mam I forgot my password and secret question. Kindly reset my password. User id is vicky3653 and my email id akber.[protected]@gmail.com regards md akber shamim

                ONLINE RESERVATION

                I BOOKED MY RAILWAY TICKET ON ONLINE.I PAID THE AMOUNT THROUGH MY DEBITCARD.THE AMOUNT DEBITED TTWO TIMES.PLEASE ADVICE ME, NOW WHAT I HAVE TO DO NOW. THANKYOU SIR
                Pnr No. [protected] from Bhopal to Kareli by Train No. 12854 I Want to cancell the above ticket as we are not able to travel pl Refund the amount in my Account
                Helpful
                Found this helpful?
                10 Comments
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  R
                  Rupesh Kumar
                  from Bengaluru, Karnataka
                  Mar 9, 2010
                  Resolved
                  Report
                  Copy
                  Resolved

                  Hi,

                  I was travelling from TATA to KHARAGPUR by train name BBN JANSHATABDI, no: 2022 on 9/03/2010. The schedule arrival of this train at kharagpur is at 7 pm (approx). I had another train HWH YPR EXPRESS (no: 2863) form kharagpur at 10:20 pm. I had more than 3 hrs of margin. But JANSHATABDI got delayed by more than 4 hrs and I missed by next train. I had to go through severe metal trauma. No body from railway was ready to listen and help us. On top of that station master of kharagpur jn was telling that there is no value of e-ticket booked through internet. Being from railway he should know that e-ticket with a valid id proof is eqaully good as ticket issued from railway counters.

                  Please file serious complaint against railway and station master of kharagpur jn. Let me know if you need any details from my side.

                  From TATA to KHARAGPUR ticket PNR no: [protected]

                  From KHARAGPUR to YESHWANTPUR ticket PNR no [protected]

                  Thanks,
                  Rupesh
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    anil kumar n
                    from Hyderabad, Telangana
                    Mar 9, 2010
                    Resolved
                    Report
                    Copy
                    Resolved

                    i have missed my bag in west cost express. iwas travelling from my native ottapalam to mangalore in sleeper class on 8/3/10.till mangalore bag was with after that i slept and train reached mangalore station by 4:50 am and i wake up and bag was sotlen, there were no guards or plolice for help and i am sure that it was stolen just before five minutes. after 15 minutes i saw a police man and he told that there are no chance to return back the bag.later friends told me to complint to RPF bcose i lost my identity cards and all my bank loan records and if anybody get and miss used then i will be in trouble, so i went to GRPF office they told to go and check the train bathrooms again and i and my friend went and searched whole train and there are no clues. we reported the same to the officer and he told to give the details. i want a certificate that proving that my document has lost during transit.. i approched officer again and he told that there are no inspecter avilable to register complaint and he told that to come tommorow.

                    there are some limits issues...means some station limits..before some kms it will come under kasargode and after that only it will come under mangalore station. if he file case it will go first to banglore ..if fact he is not at all ready too file a case and he is confusing me and my friend . we clear that it was stolen at mangalore central but GRPF peole making many reson to escape from FIR.


                    i feel very bad about our railway security system..
                    Aug 14, 2020
                    Complaint marked as Resolved 
                    fdsfdf
                    Theft of my Baggage while travelling by train
                    from Mangalore Central on 17/04/2014 in general coach. I found my baggage missing
                    while i boarding a train at Mangalore Central.
                    Subsequently I logged a complaint with
                    RPF, Mangalore. The baggage is a WIPRO LOGO LAPTOP BAGPACK of BLACK colour. It
                    contained 2 pair of new dresses, Nikon L120 digital camera worth Rs.12, 000/-,
                    Nokia mobile, Charger amongst the valuables, besides daily wares. sincerely thank you for the efforts put in to cease the stolen baggage.
                    The memories in it are more valuable than the lost camera.. Pls do the
                    needful.. It can easily be caught if Police take serious actions.
                    Helpful
                    Found this helpful?
                    2 Comments
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      AVADHOOT V MAHAJAN
                      from Bengaluru, Karnataka
                      Mar 9, 2010
                      Resolved
                      Report
                      Copy
                      Resolved

                      I had filed a TDR with following details,
                      PNR Number [protected] Booked On [protected]
                      Transaction ID [protected]
                      Ticket Type eticket
                      TDR Status : forwarded to Railways
                      Reference No : ekt[protected]
                      TDR Zone : NR
                      TDR Filing Date : 22-Dec-2008
                      Refund Status : Refund under Process

                      I have been sending Emails and contacting Irctc since then.
                      No Refund till date .
                      Aug 14, 2020
                      Complaint marked as Resolved 
                      Refund on filing TDR
                      I had filed a TDR with following details,
                      PNR Number [protected] Booked On[protected]
                      Transaction ID [protected]
                      Ticket Type eticket
                      TDR Status : forwarded to Railways
                      Reference No : ekt
                      TDR Zone : NRBSB
                      TDR Filing Date :[protected]
                      Refund Status : Refund NOT APPROVIED

                      I have been sending Emails and contacting Irctc since then.
                      No Refund till date .
                      Refund on filing TDR
                      I had filed a TDR with following details,
                      PNR Number [protected] Booked On 6-2-2013
                      Transaction ID [protected]
                      Ticket Type eticket
                      TDR Status : forwarded to Railways
                      Reference No : ekt
                      TDR Zone : NRBSB
                      TDR Filing Date : 01-May-2013
                      Refund Status : Refund Under process

                      I have been sending Emails and contacting Irctc since then.
                      No Refund till date .
                      Helpful
                      Found this helpful?
                      2 Comments
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        M
                        Mohammad Afthar
                        from Gurgaon, Haryana
                        Mar 7, 2010
                        Report
                        Copy

                        The Train coming from Coimbatore to Managlore 387 Fast PAssnger is always coming late to the northern district of KEral, KAsaragod, as it is the only Passenger train after a long gap of 7 hours towards this direction, passengers are suffering loss of time...they have to wait more than two hours average everyday, after leaving the KAnnur Station, many Expres trains are overtaking this train, so it has to stop more than 20 minutes in each stations where it halsts..thus makes it lag more...So Please change the timings and make it earlier or make necessary arrangemetns to keep it on time...

                        Indian Railways — Delay of the train

                        Indian Rlys are least bothered abt. inconvenience caused to Passengers as a result of abnormal & regular late running of trains.
                        Train No.1123 Baruani-Gwaloior Mail arrives at Lucknow Rly. station msotly late by 5, 6 hours. DRM , N E Rly. office at lucknow disowns any responsibility towards this.A news item published in Times of India Lko. dated[protected]page 5) has not made any difference to the attitude of local Rly. officials.At last today I talked over phone with the Station Master Barauni. Must say he was more forthcoming & honest as compared to the N E R officials in Lko.He informed that the standby rake provided at Barauni has been withdrawn abt. 8 months ago. The incoming rake only is returned for onward journey to Gwalior & same arrives at Barauni invariably late. Hence regular late coming of train no. 1123. Can Lko. Division of NER disown its responsibility for late sending of 1124 train & why can,t they tell their Bosses in Delhi that there is no way out to make these trains run on time unless something drastic is done & the standby rake is restored?
                        I travelled on 1.4.2008 by train No. 2955 Jaipur Super fast Exp. in 3A coach No. B-1 Seat No. 58 & 59. It was observed that coach was not clean and there were many cockroaches in the compartment leading to unhygeinic enviorment due to which i couldn't sleep whole nigth regarding this i complained to TC and coach attendant, i also asked for complain form but they replied there was no such book / form available with them, I got down at VIKRAMGARH ALOT and complained this matter in the office of the Station Master, but the person there relpied me this is station masters office and your complain is regarding train coach, you go to the DRM - KOTA. please see to it that the coaches are regularly cleaned by the respective authorities.
                        Thanks
                        Dear Citizens,

                        Whole system is corrupted. Indian railways are the worst.I Suffered from Typoid fever just because of indian railways catering services. They do nt know wat is hygenic. I think india will not develope as long as we have rogue governments like Congress, BJP or watever. May god bless us.
                        Helpful
                        Found this helpful?
                        3 Comments
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          M
                          Mahavir Jain
                          from Karad, Maharashtra
                          Mar 7, 2010
                          Report
                          Copy

                          Hi

                          Pune-Lonavala Local trains are probably only way to reach to Pune from many remote areas. But still railway administration does not take this into consideration. Always Local Trains are given low priority compared with express trains. There are no exact timings for trains even though there are many office peoples and students as regular travellers.

                          Even HSC and SSC students needs to suffer from this during exams. From last 8 years there are thousands of request for increasing frequency but no action taken (every 15 minutes local). This really makes life of people difficult as after 10 hour office work needs to struggle with improper timings of local or passing of express trains in between journey.

                          I would recommend strong action as there are number of passengers so local on every 15 minutes makes sense. From last 8 years only change happened is 8 boogie train to 12 boogie that too recently. Please understand problems of common people and take appropriate action.
                          Yes. Lovnavla-Pune local is just poor service compared with Mumbai situation just because people here do not speak up in voilent way.
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            D
                            Dinesh Devgan
                            from Delhi, Delhi
                            Mar 5, 2010
                            Resolved
                            Report
                            Copy
                            Resolved

                            Dear Sir / Madam
                            I am regularly traveling from Shahdra to Delhi Station for Office work. Emu Train from Gaziabad to New Delhi which is Scheduled to reach 10.50 AM at Shahdra Station is coming late regularly since last Two Three Months and it stops before Delhi Station Signal After Yamuna Bridge unnecessary for 10 to 20 Minuts (Today it Stoped for Twenty Five Minuts) whoever the maximum Run is of 15 Minuts from Shahdra to Delhi. Similarly Emu Train from Panipat to Gaziabad and New Delhi to Khurja which is scheduled to reach Delhi at 8.05 PM and 8.30 PM are running 10 to 30 Minuts late regularly. These trains departs late from Delhi Station whether it is on Time or Late. Also there is no announcement regarding these trains at Shahdara and Delhi Station whether the Train is coming late or not. So many Daily passangers suffering for this. Please look into the matter and take necessary action in this regard.
                            Thanks & Regards
                            Dinesh Devgan
                            Aug 14, 2020
                            Complaint marked as Resolved 
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              P
                              Patit Paban Ghosh
                              from Delhi, Delhi
                              Mar 4, 2010
                              Resolved
                              Report
                              Copy
                              Resolved

                              14th July

                              To
                              The Customer Complaint Cell
                              Indian Railways

                              Sir,

                              With reference to details attached below can you please explain why a senior citizen aged 64
                              was not provided seat by the TTE despite reservation .Someone forcefully was seating thereon seat no -D4/83.PNR NO.-[protected],DOJ:04/03/2010.This was a confirmed reservation and the name also appeared on the reservation chart. On telling TTE he said that he will look into the matter and dissapeared.This is totally unjustified, harassing senior citizens.I am attaching the ticket below.

                              Can you please look into the matter and do the needful ASAP?

                              Regards,

                              P P GHOSH
                              S-17/6,S-TYPE
                              HOUSING COLONY,ADITYAPUR
                              JAMSHEDPUR
                              JHARKHAND-831013.
                              Mob: [protected]. Email: [protected]@gmail.com
                              Aug 14, 2020
                              Complaint marked as Resolved 
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                D
                                Dhansukh M Maniar
                                from Mumbai, Maharashtra
                                Mar 1, 2010
                                Resolved
                                Report
                                Copy
                                Resolved

                                At Churchgate Station,Mmbai; gents urinal is in the state of a hell. Urine dischared by previous people spreads on the floor where next people will be standing. Churchgate station is a very important station on Western Suburban Railways and every day thousands of people visit this station. However authorities to select a contractor has made a wrong decision a few years back. The present urinal system was supposed to be an innovation with closed gutter system but de-facto the system reminds you about jokes about heaven and hell. The authority who ordered that contract wanted to create a hell at Churchgate station at cost of public money. The present authority may awake to present situation and do the needful at an early date.
                                Aug 14, 2020
                                Complaint marked as Resolved 
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  B
                                  birentripathi1976
                                  from Bhubaneshwar, Odisha
                                  Feb 28, 2010
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Dear sir,
                                  I had booked my train ticket from Bhubaneswar to allahabad on 27 july 09 through net banking (axis bank) whicjh journey date was 22 aug 09 but on same day my train missed and i filled TDR but my refund was cancelled with following details.


                                  Transaction Details
                                  PNR Number [protected] Booked On [protected]
                                  Transaction ID [protected] Ticket Type eticket
                                  Class 3A Internet Service Charge Rs 20.00
                                  Date Of Journey 22/8/2009 Ticket Charge Rs 998.00
                                  Bank axispg Total Rs 1018.00
                                  Train No 2815 Railway Zone NR
                                  From Station BHUBANESWAR(BBS) IRCTC Zone CCM/Refund, Northern Railway New Delhi
                                  To Station ALLAHABAD JN(ALD) Quota General
                                  Ticket Details
                                  S# Name Age Sex Coach Seat Res-Status
                                  1 BirendraTripathi 32 Male B1 0004/ LB Booked
                                  Reason For TDR : Passenger Not Travelled.
                                  TDR Status : CCM Regreted
                                  Reference No : ekt[protected]
                                  TDR Zone : NR
                                  TDR Filing Date : 27-Aug-2009
                                  Refund Details
                                  Refund Status : Refund Not Approved
                                  Refund Date : 22-Feb-2010
                                  Refund Amount : Rs.0.00
                                  Remarks : 6229-NR/7 As per records Party travelled on the ticket. The case is repudiated.

                                  kindly do needful otherwise this will be to difficult to travell and book ticket with IRCTC becouse i had booked a lot of ticket through this portal
                                  thanks
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
                                  This happened the same with me(PNR No [protected]). I filed the TDR because I didn’t travel and train was delayed for more than 10 hours.
                                  Now I would like to get my money back and to activate my IRCTC account as well. Please find below the mail conversation: (IRCTC ticket ID# 2026692)


                                  fromChandan Singh <kumar.[protected]@gmail.com>
                                  [protected]@irctc.co.in,
                                  [protected]@irctc.co.in

                                  dateTue, Apr 19, 2011 at 7:09 PM
                                  subjectRe: False TDR Claim
                                  mailed-bygmail.com
                                  Important mainly because of the people in the conversation.

                                  Hi,

                                  I would like to challenge the decision which you have taken. I would like to again claim the TDR for the below details:

                                  Transaction ID: [protected]
                                  PNR No: [protected]
                                  Train No. & Name: 4649/SARYUYAMUNA EXP
                                  Date of Journey: 14-Nov-2010
                                  Reason: Due to the train was more than 10 hours delayed, I had not travelled and instead travelled through Bus from darbhanga to patna.

                                  For the clarification we can use the CCTV footage or any other media which could be available.

                                  Therefore, I would request you to kindely activate my account as sooner as possible, because there are planned tickets in my account which I have to travel very shortly.

                                  Please let me know if you needed any more information.

                                  Thanks,
                                  Chandan Kumar
                                  M [protected]
                                  Pune
                                  - Hide quoted text -

                                  On Wed, Apr 20, 2011 at 12:01 AM, <[protected]@irctc.co.in> wrote:

                                  - Hide quoted text -
                                  Dear Customer,

                                  You had requested for refund of e-ticket with PNR No.[protected], which was booked using user-id "chandanNis ". It is informed that the refund claim has been repudiated by Railways stating that the passenger has already travelled and has still claimed refund.

                                  In view of the wrong claim of refund, the above user ID has been temporarily deactivated.

                                  For further assistance, you may contact [protected]@irctc.co.in.

                                  Regards,
                                  IRCTC
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    J
                                    Jitendra Kumar
                                    from Panaji, Goa
                                    Feb 27, 2010
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Entry in sleeper coach by MST holders

                                    Respected Railway Minister,
                                    This is to bring in notice by all the reserved passenger of Indian Railway against the entry of MST pass holder in reserved coaches mainly in Sleeper coaches. These guys are issued the pass for journey in the general class. But they not only enters in reserved coaches but also miss behave with the passenger. They abuse, tease and usually through their luggage. They passes intensionally sit near the female...
                                    Helpful
                                    Found this helpful?
                                    6 Comments
                                    Report
                                    Copy