Indian Railways Complaints & Reviews

My husband booked his bike (pulsar) from Delhi on October 25, 2010 for Pune. After non-receipt of our bike we enquired we were shocked with the answers received by the rail authorities.

After enquiring at Delhi rail authorities they reported that by mistake your bike was downloaded at Agra, we shall load the same today and you shall get after 2 days (it was on November 2, 2010). Till date October 3, 2010, we have not received our bike.

We went to DRM's office at Pune, he was on leave. We enquired with a lady employee, she was the rudest lady we meet before. She said we donot have any report of the bike, that is your responsibility and NOT ours. (RAIL AUTHORITIES are GIVING SUCH ANSWERS, WHY THE HELL THEY ARE EMPLOYED, JUST TO GOSSIP ON PHONE OR TO HELP THE PUBLIC). My husband told we shall launch FIR and he meet one of the higher authority and complained about the lady.

After an hours time, we received her call that they are investigating about our bike and shall report within 2days (she comented on November 4, 2010).

NOR THE DELHI OR PUNE AUTHORITIES ARE ABLE TO TRACE OUR BIKE. THEY ARE JUST BEHAVING RUDE AND ARE NOT BOTHERED ABOUT THEIR RESPONSIBIlITIES IMPOSED ON THEM.

WE DONOT KNOW NOW WHERE IS OUR BIKE AND WHO IN DELHI OR PUNE RAILWAYS CAN SEARCH FOR OUR BIKE.

RAILSERVICES ARE CREATING A VERY WORST IMPACT ON PUBLIC.

Dear Sir,
I Am Rajesh s/o OmPrakash More
01 Malwasi Pura, Priya Kirana Store,
JAORA, 457226
Dist- Ratlam ( M.P.)
Mob.No- [protected]

Yesterday(10/12/2010, Time 12.00 to 13.00) we go to Railway station for reservation for Ratlam to kota in a Railway pass (RRB Pass), But there Reservation Officer say this reservation not done in Jaora you go to Ratlam and do reservation .
Sir what is benefit of internet reservation and way we go to Ratlam for Reservation.
Please Do Need Full.
Thank’s
Rajesh More

Date. : 04.09.2011

To,

Department of Railway Ministry

Sub- luggage Missing ( House Hold)

I Deepesh Kumar Vishwakarma booked my luggage on dated[protected] vide bilty Number LT-152061 (One Bajaj Motor Cycle and House hold luggage Total -11 Nos) from Bhopal (M.P) to Katpadi (T.N) through train. I received my 10 Nos of Luggage, but till date I could not received my another one luggage .

I continuously contact the concern authority and detail of the same is under:-
10 Nos (Received) – Motor Cycle + Bed (1 side) + Bed (2 Side) + Ply + One Cartoon + Chair +
Bed Support + Cooler + Freeze + 1 Big Cartoon (Gunny Bag)
1 Nos (Pending) –1 Small Cartoon
1. Luggage unloaded at Katpadi (7 Nos) in 10.05.2011 (Received)
2. loaded 3 Nos Cartoon by Train No. 6094 from Bhopal to Chennai on 20.05.2011. (Received).
3. 1 Nos of Cartoon (Gunny Bag) (Not Received)
The builty given by Bhopal Railway Office against my luggage I have given to Katpadi Railway Station (Parcel Office) when I got my 7 Nos parcel. And they given me Parcel Delivery Certificate for rest of 4 Nos, and again I got another 3 Nos of Parcel.
1 Nos is still missing.
Please understand my problem.
Kindly look in to the matter & do the needful to enable me to get luggage at the earliest and without any further delay. I would very much thankful for your kind co-operation

Thanking you.
Your truly,

Deepesh Kumar Vishwakarma
Mob. Number -[protected]
Email :- [protected]@yahoo.com

To Divisional Railway Manager (Northern Railway Delhi)

Fr- Y S Ramola
70-c, Kalpana Sector - 5th, Vaishali, Ghaziabad.

Dear Sir,
मे आनंडविहार से फरीदाबाद रेगुरल ट्रेन से सफर करता हू मे आपको चार, पाँच पॉइंट पर बात करना चाहता हू ओर आपसे आसा करता हू कि आप इन बिंदुओ पर ध्यान केंद्रित करने के बाद समाधान हेतु उपाय सुझाएँगे
आशा करता हू कि निम्न बिंदुओ को आप भी रेलवे के लिए अतिआवस्यक समझेगे ओर रेलवे का सिस्टम भी ठीक
होगा

1. फरीदाबाद प्लेट फॉर्म 5 पर टोयलेट बहुत गंदा पड़ा है ओर 3-4 प्लेट फॉर्म पर टोयलेट बंद किया है
2. तिलक ब्रिज ओर शिवाजी ब्रिज मे बहुत गंदगी है
3. पानी क़ी जगह पर सफाई नही रहती
4. ट्रेन मे धूम्रपान करने वाले किसी के कहने पर नाही मानते है ब्लकि उल्टा उससे लड़ते है कृपया रोक लगाए
5. मांदावली ओर आनंद विहार के बीच मे असामाजिक तत्व पथर ओर डंडे से चोटकरते है
Treat most urgent

With Regards
Y S Ramola
Mail [protected]@yahoo.com

RESPECTED SIR IN SOUTH CENTRAL RAILWAY(S.C.R) I AM DISQUALIFIED IN A.L.P 2013 BUT I APPLIED FOR RE-MEDICAL WHEN IT WILL CONDUCTED PLZ.. REPLY ME SIR

To,

department of railway ministry
south east central railway(s.E.C.R)

respected sir,

i would like to inform you that there are more than 500 people who belongs to janjgir, champa, korba and its nearby villages working in different factory at jharsuguda (odisha) . But due to unavailability of train between 6.00pm to 10.00pm (jharsuguda) and 4.00am to 5.00am (champa) in whole weak we are facing many problem to go home and again attend our duty .
So kindly adjust time table or please provide stoppage of any train at champa junction (c.G.) so that we can attend that train in above mention timing.


Thanking you


mahesh kumar soni
bhushan steel and power limited
sambalpur (odisha)

contact n0- [protected]
emal- [protected]@yahoo.In

Hi,
I was travelling to Pune to Nagpur via pune-nagpur express on 16th Jun 2016. When train was standing on the platform, vendor came inside the train, by giving the false statement that you wont get the food when the train starts. Some of my co-passenger taken food from the vendor. He has fooled the customer by giving the low quality food and wrong veg. I feel, its all happening with so many passenger at the Pune. How outside vendor allowed to sell the food in the train at pune station. Vendor is paying the money to officials to fool the customer. Please stop making fool to the passenger and take the action aganst the vendor.

Regards,
jayant Nimje

MY MANE IS CHANDRAKANT TIWARI AFTER MY FATHER DEATH MY BROTHER GOT JOB BEHALF OF HIM NO BODY ASK TO ME THAT WILL YOU AGREE AND I SAY NO BECAUSE MY FATHER DIED IN 2000 BUT MY BROTHER DONT TELL US THAT WHAT IS YOUR CONDITION AND DO YOU REQUIRE ANY RUPEE FOR SIRWIEW sr im in trouble but still he says please dont call me for rupee

after my death i alwase seem like father but he havenot fulfil resposibility if iwll no get ans wear i will suside
my no [protected]
add 102 navjeevan soc vatva road vatva

I would request the western railway to add more first class compartment for LADIES in the 12 and 15 coach locals. Many of the working women travel first class but are middle aged. Hence, it is very difficult for them to walk till the end of the platform to board the ladies first class compartment. Perforce, they travel in the second class ladies. Moreover, even in the 9 coach train, there are many ladies who have to stand in the first class compartment. Increasing the number of ladies first class compartments at different points in the train, eg, 4th coach, 6th coach, 8th coach in the train.
I request you to kindly look into increasing ladies first class coaches in the Western Railway local trains favourably

Indian Railways — Regarding refund for cancelled ticket

Respected Sir/ Madam,

I had cancelled an E-ticket (PNR No : [protected] and the Transaction ID: [protected]) few days ago. The amount has not been credited to my account so far. I have registered the complaint with IRCTC through [protected]@irctc and also ove the phone. But it availed no help. Kindly provide the needful help.

Indian Railway — Not willing to refund my money

Hi,
This is my grivence and complain to railway with regards to my ticket PNR No [protected] for Tata Yeswantpur express on 02/05/2008 (Friday) for my parents from Rourkela to Yeswantpur.
I booked the ticket through IRCTC on the day of journey I found that due to some accident happen in between Tatanagar Jn to Rourkela Jn, so the train no 2889 will not arrive to Rourkela. My parents asked the railway official the other alternative way, they told to cancel the ticket on next day (03/05/2008). On 03/05/2008 they said as the ticket was booked through irctc to cancellation will be done at destination station. On 06/05/2008 I gone to Yeswantpur to cancel the ticket they told me to get the cancellation receipt from origin station then they will cancel the ticket. Ultimately I tored the ticket and thrown away and then writing this complain to you.
Observation and Suggestion
1. Could have provided a alternative train
2. Misguided the passengers.
3. Got information IRCTC and Indian Railway as no where related.
4. Train cancellation was not our fault, but railway does not want to return my money so they ask all these.
5. Railway station enquiry number not their in the website.
6. How to speak to higher officials no way.
Being a railway official you do not know which train is cancelled or should have guided in a correct way to cancel the ticket.
I will claim this amount and even more for harashing physically and mentally.
Please take this matter seriously so that I should not loose my money because of your fault.
You can call me at [protected] or send me mail at [protected]@gmail.com

I tried to put this complain in Indian railway official site but it says that "Invalid message".
Indian railway site is also horrible to get the information.

First EMail

I am trying to cancel my E-Ticket since morning 5.30 am however I am not able to do so as whenever I click on Cancel E-Ticket error comes which says "Unable to retrive due to communication failure".

Please help me to cancel my ticket. Moreover as it is a fault of your website therefore I should get full refund of the fare.


Ticket Details

PNR No. - [protected]
Transaction ID - [protected]
Date Of Journey - 28/5/2008
From Kanpur Central(CNB) to New Delhi(NDLS)
Name - Saurabh Tandon
Coach No./Seat No./Status -- B5/0049/Confirm


Second EMail

As I spoke to one of of your supervisors today and I was told that I would get only 50% of the total fare as refund as I have marked the mail after the chart was prepared.

However as mentioned in the previous mail I was trying to cancel the ticket online since 5.30 am IST and I was not able to do so due to the fault in your website. When I called up at your customer care number on 28th may 2008 I was told that I should mark a mail to IRCTC to get the ticket cancelled as there was a problem in the website since last two days.

Moreover your website still has the same problem till today.
Its really pathetic on IRCTC's part where you people are not aware of the problem in your website. How incompitent your IT department is that they are not able to track an eror in the website.

As It was a problem with your website so IRCTC should refund the standard amout after cacellation of the ticket.

Please find the attached file which shows that the problem with the website still remains the same even today.

Unable to cancel tickets since 7pm ultimately sent an email, no response upto 1am... called the helpdesk- no response.

Transaction ID [protected] PNR [protected] Journey date 13th June.
Transaction ID [protected] PNR [protected] Journey date 17th June.

are the details necessary for cancellation ... can railways do something ?

(1) conversion of PNR status from RAC TO W/L -TILL 20/06/08(1500HRS) PNR status was RAC 06, 07, 08 AND W/L 01 BUT ON FINAL PRINT OUT IT WAS CONF 01, W/L 1.W/L 02 AND W/L 03
PNR NO IS[protected].
(2) NOT FOLLOWING PROPER SQUENCE TO PERMIT W/L TO TRAVEL (RAJDHANI)---WAITING LISTED PERSONS WHO WERE AFTER ME IN THE LIST WERE ALLOWED TO BOARD THE TRAIN AFTER EXTRACTING THE MONEY.MY CONFIRMED BERTH WAS ALSO SOLD TO THEM BY MR MEENA (ON DUTY TTE ON 20/06/08 DELHI - AHD RAJ 2958). MY PNR[protected]

I had got a waiting i-ticket which could not be confirmed even after chart preparation. Thus I was not able to travel against this ticket. The ticket coulld not be cancelled at the cancellation counter as the cancellation counter closed at 12:00 am while the train was for 11:45 pm.

Since the status was waiting on the ticket and I did not travel I wanted the cancellation of the ticket and the refund against it.

I contacted IRCTC and they adviced "kindly Surrender the I-Ticket with the Station Master and obtain a Ticket Deposit Receipt" for which I replied - "I have already travelled down to Kanpur by road, should I submit the train ticket to the TTE in Kanpur now?" Thereafter I did not receive any response even after several reminders to IRCTC.

Pnr Number [protected] Transaction ID [protected]
Train No 2452 Train Name SHRAM SHKTI EXP
From Station NEW DELHI(NDLS) To Station KANPUR CENTRAL(CNB)
Date 17/4/2008 Class 3A
Boarding NEW DELHI(NDLS) Resv Upto KANPUR CENTRAL(CNB)
Quota General Booked By


The issue is being tracked since April '08. Can you please advice how I can get the refund for the ticket?

Transaction ID [protected]
PNR No. [protected]
i have cancelled this ticket from bangalore to malda on 19th dec which was booked for 29th dec..but since after 15 days also i m not getting my money back..kindly tell me wat i need to do..

one question in mind in sleeper coach in day time nobody can sleep on his birth is right or wrong .
please replay me what is the answer of it..
thanks

India Railway — Refund not released since 5 months

I booked a AC 3 ticket from Allahabad to New Delhi- PNR Number - [protected], this train was late by 8hrs and I have not travelled due to this delay. I have filed online TDR on 2nd March 2009, and the TDR is in admin approved state. Inspite of promissed refund within 60 days period of filing TDR. I have not received my refund till date which has been almost 5 months. I have mailed 5 times to tdrprocess but till date I have not received any reply. Please help.

Indian Railways — refund case

Dear sir,

on PNR No:[protected], i booked ticket from ghaziabad to /shikohabad me along with my wife, on that day train was late more then 10 hours, i go to cancellation counter but due to i ticket i am not able to cancelled my ticket on station. on next day i file tdr but as recd main from TDR team, it is show i was travel on train. how it is possible.
train is 10 to 11 hours late if this tain came at 6:30 am in that case it was not reached 9:30 am at shikohabad and i m on that that i was at bank (hdfcbank Ltd) 9:00 am in morning. we having recording and attendance sheet for confirm the status of me.

Kindly help for solving my case and refund my money

Indian Railways — Regarding refund

On 11/02/2012 3 seats were booked with the train number 18208 from jaipur to Bilaspur while the transaction was under process the charges are recovered from my bank account whereas the tickets were not confirmed as the internet services were disconnected.
After viewing the status position tickets were again booked and charges were again collected on confirmation of seats on the said train.
Thus my bank account was debited twice against the confirmation of 3 seats.Hence the excess amount collected may please be refunded of Rs 928 to me without levying any charges at the earliest convenience.
The incident is also reported on phone on the same day.


Arpita Sharma
PH NO.[protected]

Cleaning of Station and used cigarate & pan parag at platform

Respected Sir, I draw your kind notice each and every time I seen the public use cigarette and pan at HINDMOTOR railway platform and use the plate farm as dust been

I cancelled my E- ticket for journey to New Delhi detail of which has been given below .

Date of Journey ..[protected]
Train no 12301, Train name Howrah Rajdhani Express
PNR No [protected],
Class AC -2 Tier,
From : HOWRAH to New Delhi
Coach No A5 Seat no 29 and Coach A4 seat no 6
Date of cancellation 21/07/2016
Name Deb Sundar Chatterjee
Sulobha Chatterjee
We are senior Citizen we are not able to run from pillar to post to get the refund so it is requested to nelp us by refund the money
Deb Sundar Chatterjee, [protected]

South Central Railway — DHMU LOCAL TO BOLARUM AND MEDCHAL NOT RUNNING ON TIME IN THE EVENING

DHMU LOCAL TO BOLLARUM AND MEDCHAL NOT RUNNING ON TIME EVER SINCE YOU HAVE EXTENDED THE SERVICES TO LIMGAMPALLY. KINDLY LOOK INTO IT, AS COMMUTERS ARE FACING LOT OF HSRDSHIP

i'm a resident of gudiwada krishna district A.P. 521301, the railway employee's in gudiwada station are such a disgusting persons... oh my god! in the early morning if we call to gudivada railway enquiry..the phone is out order..how does it goes out order evry morning?
with their improper responces we dialy shuttle guys waiting for hours and hours for that stupid hyderabad-narsapur train...

Melalathur gate closed one hour. katpadi junction

sir
indian railway serving our people in every corner and connecting india
we the people of melalathur gate.Gudiyattam control, katpadi juntion been locked and dint open for one hour, we people suffered a lot even the train crosed only five trains, , , why this been occured and the service is very poor, , kindly take action and clear it and it doent happen in future.
hope it will take a serious action and serve our people and you care us.

Hi


This is regarding the TDR I file on 27-Oct-2010 (almost 130 days back). The details of the TDRs are attached here with this mail for your reference. The below status has not change for a long time(since January 2010). I know TDR process takes time, but don't you think 130 days is a LONG time to process the same. .

Please do the needful. Waiting for your reply.

PNR: [protected] & [protected]

Thanks & Regards









AND









Santanu Santra

Indian Railways — No Refund from TDR since Aug '09

Filed for TDR in 31st Aug '09. Almost 9 months past no refund yet!!!

===================================================
Reason For TDR : Train Late More Than Three Hou
rs.
TDR Status : Forwarded To Railway
Reference No : ekt[protected]
TDR Zone : NR
TDR Filing Date : 31-Aug-2009
Refund Status : Refund under Process
Refund Date : Not Available
Refund Amount : Rs.0.00
===================================================
Second TDR filed on 28th Jan 2010, no refund of it either.


Reason For TDR : Train Late More Than Three Hou
rs.
TDR Status : Forwarded To Railway
Reference No : ekt[protected]
TDR Zone : CR
TDR Filing Date : 28-Jan-2010
Refund Status : Refund under Process
Refund Date : Not Available
Refund Amount : Rs.0.00
===================================================

It TDR for real?? Or just to fool Indian Public.
Wow what a wonderful and transparent processing we have in India!!!! Hats off!!!!

INDIAN RAILWAY TDR REFUND — REFUND NOT RECEIVED

I HAD DEPOSITED MY ORIGINAL TICKET ,PNR NO:[protected] , TRAIN NO:11087 , DTD:28/5/2011. AHMENDAB-PUNE. TICKET DEPOSITED ON 14/6/11 , VIDE TDR NO:048756, REFUND OF RS.451.00 NOT RECEIVED TILL DATE

NAME OF PASSENGER : LALITHA

Indian Railway — TDR refund not received

Dear Sir/Madam


I have booked internet ticked from delhi to gorakhpur on 17.03.2011 Date Of Journey 19/3/2011 but due to JAAT agitation/protest the train was cancellened, after this i file TDR on 01.04.2011(within 30 days) but the refund i did not get till date.

Pls help me to get my refund.

Pls find details of TDR filed.

PNR Number:* [protected]
Ticket Type:* eticket
Transaction ID:* [protected]
Booked On:*[protected]
Class:* SL
Internet Service Charge:* Rs 10.00
Date Of Journey:* 19/3/2011
Railway Zone:* NF
Bank:* HDFC
Total:* Rs 371.00 *Train No:* 15610 *Ticket Charge:* Rs 361.00
From Station:* DELHI(DLI) *Quota:* Tatkal *To Station:* GORAKHPUR JN(GKP)
*IRCTC Zone:* Chief Regional Manager/Eastern Zone/Guwahati (IRCTC) Guwahati

Regards
Maheshwar

To
The Railway Minister,
New Delhi.

Dear Madam,

This is to inform you that I have purchased these waitlisted
tickets(PNR No:[protected])for my family members but after chart
preparation, it was showing out of six tickets only two tickets has been confirmed so we have decided to postponed this journey.I have filled TDR on 26/12/2009(Reference No:ekt[protected])but already three months over, so far I have not received any positive response either from IRCTC or railway authorities and your online TDR status still showing "Forwarded To Railway".

I had already informed IRCTC several times regarding this problem but they were informed me that "Refund under this category is processed by the railways under the present commercial rules and this process takes minimum 90 days or more".For your information, three months over after the TDR filled(26/12/20009) and now they were informed me that it will takes minimum 90 days or more.

So, I am requesting you please go through this mail and do the needful at your end.Please treat as urgent and revert back to me at the earliest.

Thanks& regards,
Biswamoy Mukherjee
Mobile:[protected]


On Tue, 30 Mar 2010 18:41:57 +0530 wrote
>
Dear customer,


Sorry
for the
inconvenience. Kindly note that your refund case of PNR No. [protected]
has been
forwarded to CCM/Southern Railway on dt. 04-jan-2010. Refund yet not received from
concerned railway, so we are sending a reminder with all the papers
pertaining
to your refund case to concerned railway on dt.30.03.10
to chase up the cases. As soon as refund, if any, received
it will be credited to your card account.



Regards,
Sajjan Kumar

[protected]@irctc.co.in





















----- Forwarded message from [protected]@rediffmail.com -----

Date: 26 Mar 2010 13:31:04 -0000

From: biswamoy mukherjee

Subject: Re: Re: Re:

To: [protected]@irctc.co.in



Dear Sir/Madam,



Please tell me another how much time(Already 90 days over as per your
railway rules) will you or railway authority take to refund money in my
account.Please reply me at the earliest.



Regards,

Biswamoy Mukherjee





On Fri, 26 Mar 2010 18:37:19 +0530 wrote

>



Dear Customer,



>



>



>Kindly note that your refund case of PNR No.



>[protected] has already been forwarded to CCM/ SR on dt. 04-jan-2010



>for further processing. Refund under this category is processed



>by the railways for investigate the matter under the present
commercial



>rules.



>Once the refund is received from the railways the balance will be



>credited to



>your account.



>



>



>Thanks & Regards,



>Mehar



>[protected]@irctc.co.in



>www.irctc.co.in



>011.23340000



----- Message from [protected]@rediffmail.com[protected]



> Date: 26 Mar 2010 12:32:18 -0000



> From: biswamoy mukherjee



>Subject: Re: Re: Fwd: Re: Re: Re: Refund ( Ref No.:-
ekt[protected])



> To: [protected]@irctc.co.in, [protected]@irctc.co.in



Dear Mr.Prabudh Misra



>



>Thanks for you reply butI am very much surprised after received
your mail.You have written me in your mail that"Refund under this
category is processed by the railways for investigate the matter under
the present commercial rules.For your information, I have filled TDR on



>26/12/2009(Reference No:ekt[protected])and already 3(Three)
months(90 Days, as per your railway commercial rules)over today so
please tell me another how much will you take to refund money in my
account.



>



>Regards,



>Biswamoy Mukherjee



>Mobile:[protected]



>



>



>



>



>On Thu, 25 Mar 2010 13:58:53 +0530 wrote



>>



>Dear



>customer,



>



>



>



>



>



>Sorry



>for the inconvenience. Kindly note that your refund case of PNR No.



>[protected] has already been forwarded to CCM/ SR on dt. 04-jan-2010



>for further processing. Refund under this category is processed



>by the railways for investigate the matter under the present
commercial



>rules.



>Once the refund is received from the railways the balance will be



>credited to



>your account.



>



>



>Regards,



>



>



>Prabudh Misra



>



>[protected]@irctc.co.in



>



>[protected]@irctc.co.in wrote:



>



>



>Dear Concern,



>Plz see the matter..



>[protected]@rediffmail.com



>



>



>



>



>Thanks & Regard



>



>Paromita



>



>[protected]@irctc.co.in



>



>www.irctc.co.in



>



>[protected]



>



>



>



>



>



>



>----- Forwarded message from [protected]@rediffmail.com -----



>



> Date: 24 Mar 2010 04:30:26 -0000



>



> From: biswamoy mukherjee



>



>Subject: Re: Re: Re: Refund ( Ref No.:- ekt[protected])



>



> To: [protected]@irctc.co.in



>



>



>



>Dear Sir/Madam,



>



>



>



>Received your mail and now I am forwarding to this mail to the
Railway



>Minister Ms.Mamata Banerjee and as well as consumer forum to take



>necessary action against railway authorities and IRCTC regarding
this



>refund problem.



>



>



>



>Biswamoy Mukherjee



>



>Mobile: [protected]



>



>



>



>On Tue, 23 Mar 2010 20:28:08 +0530 wrote



>



>>



>



>



>



>Dear Customer,



>



>



>



>>



>



>



>



>>



>



>



>



>Kindly note that your refund is inprocess through TDR (Ticket
Deposit



>Receipt). Refund under this category is processed by the railways
under



>the present commercial rules and this process takes minimum 90 days
or



>more. Once the refund is received from the railways the balance
will be



>credited to your account.



>



>



>



>



>



>



>



>>



>



>



>



>>Thanks & Regards



>



>



>



>>M Haque



>



>



>



>>[protected]@irctc.co.in



>



>



>



>>www.irctc.co.in



>



>



>



>>[protected]



>



>----- Message from [protected]@rediffmail.com[protected]



>



>



>



>> Date: 23 Mar 2010 13:43:12 -0000



>



>



>



>> From: biswamoy mukherjee



>



>



>



>>Subject: Re: Re: Refund ( Ref No.:- ekt[protected])



>



>



>



>> To: [protected]@irctc.co.in



>



>



>



>>



>



>



>



>>



>



>



>



>>> Dear Mr.Ravi Chauhan,



>



>



>



>>>



>



>



>



>>> I am very much surprised after received your mail.You have



>written me



>



>



>



>>> in your mail that"Refund under this category is processed
by



>the



>



>



>



>>> railways under the present commercial rules and this
process



>takes



>



>



>



>>> minimum 90 days or more", I have filled TDR on



>26/12/2009(Reference



>



>



>



>>> No:ekt[protected])but nearly 3(Three) months(90 Days, as



>per your



>



>



>



>>> railway commercial rules)over so please tell me another how



>much will



>



>



>



>>> you take to refund money in my account.Please talk to the



>railway



>



>



>



>>> board immediatly for refund otherwise I will inform Railway



>Minister



>



>



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>>> Ms.Mamata Banerjee through FAX and also inform consumer
forum



>



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>



>>> regarding this problem and also inform you that do not
send any



>



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>



>>> improper reply.Please treat as urgent and revert back to
me at



>the



>



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>>> earliest.



>



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>>>



>



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>



>>> Regards,



>



>



>



>>> Biswamoy Mukherjee



>



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>



>>> Mobile:[protected]



>



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>>>



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>>>



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>>>



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>>>



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>>>



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>>> On Tue, 23 Mar 2010 16:42:54 +0530 wrote



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>>>>



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>>>



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>>> Dear Customer,



>



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>>>



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>>>



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>>>



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>>> Kindly note that your refund is in process through TDR
(Ticket



>Deposit



>



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>>>



>



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>>> Receipt). Refund under this category is processed by the



>railways



>



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>>>



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>>> under the present commercial rules and this process takes



>minimum 90



>



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>>>



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>>> days or more. Once the refund is received from the
railways the



>



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>>>



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>>> balance will be credited to your account.



>



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>>>



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>>>



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>>> Thanks & Regard,



>



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>>>



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>>> Ravi Chauhan



>



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>>>



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>>> [protected]@irctc.co.in



>



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>>>



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>>> www.irctc.co.in



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>>>



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>>>[protected]



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>>>



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>>>



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>>> ----- Message from [protected]@rediffmail.com
[protected]



>



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>>>



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>>> Date: 23 Mar 2010 11:03:58 -0000



>



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>>>



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>>> From: biswamoy mukherjee



>



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>



>>>



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>>> Subject: Re: Refund ( Ref No.:- ekt[protected])



>



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>>>



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>>> To: [protected]@irctc.co.in



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>>>



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>>>> Dear Sir/Madam,



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>>>



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>>>>



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>>>



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>>>> This is to inform you that I have purchased these



>waitlisted



>



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>>>



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>>>> tickets(PNR No:[protected])for my family members but
after



>chart



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>>>



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>>>> preparation, it was showing out of six tickets only two



>tickets has



>



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>>>



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>>>> been confirmed so we have decided to postponed this



>journey.I have



>



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>>>



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>



>>>> filled TDR on 26/12/2009(Reference



>No:ekt[protected])but nearly



>



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>>>



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>>>> 3(Three) months(90 Days, as per your railway commercial



>rules)over so



>



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>>>



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>



>>>> far I have not received any positive response from your



>end and your



>



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>>>



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>>>> online TDR status still showing "Forwarded To



>Railway".Please inform



>



>



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>>>



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>



>>>> me immediatly another how much time will you take to



>refund money in



>



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>>>



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>>>> my account.



>



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>>>



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>>>>



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>>>



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>>>> So, again I am requesting you please go through this
mail



>and do the



>



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>>>



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>



>>>> needful at your end otherwaise I will inform Railway



>Minister Ms.



>



>



>



>>>



>



>



>



>>>> Mamata Banerjee regarding this problem.Please treat as



>urgent and



>



>



>



>>>



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>>>> revert back to me at the earliest.



>



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>>>



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>>>>



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>>>



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>>>>



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>>>



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>>>>



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>>>



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>>>> Regards,



>



>



>



>>>



>



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>



>>>> Biswamoy Mukherjee



>



>



>



>>>



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>>>> Mobile:[protected]



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>>>



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>>>>



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>>>



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>>>



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>>>



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>>> ----- End message from [protected]@rediffmail.com
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>>



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>>



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>>----- End message from [protected]@rediffmail.com -----



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>>



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>----- End forwarded message -----



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>



>----- End message from [protected]@rediffmail.com -----



>















----- End forwarded message -----

construction — non delivery of parcel`

consignment no is 36300373 dt 28.08.08 booked on balco nagar ( korba) to Hyderabad . But till now it is not delivered, when i call to the courier office, there is no clear information about this parcel

Indian Railway — non delivary of motorcycle

Sir.
I have booked hero honda motorcycle receipt no. 037787 on 7th Aug 2009 from Bhubaneswar to Katni Murwara, requesting them to send in 8507 Hirakund express as I was traveling in that train. But it was sent in 8477 Utkal Exp. as per the statement of booking clerk of Bhubaneswar but till today after my so many querry at katni murwara no body told me the whereabout of motor cycle. kindly look into the matter I will remain thankful to you sir


Dr. S K Chand
Research Scientist, ICMR
Jabalpur (Madhya Pradesh)
Mobile no [protected]

construction — Non delivery of speedpost

Speedpost No.SPED[protected]IN addressed to Gorbandh Marbles, Udaipur booked on 22.02.2010 at Malviya Nagar Post office not delivered to the addresee

Sleeper Ticket — Sleeper Ticket

Sir,

It has happened many a times when I purchase a Sleeper Ticket and get inside a Sleeper compartment, people starts arguing that I am not entitled to travel in a reserved compartment.

At last when I contact with the TTE, he says that in such and such train, these are the compartments to be travelled by Sleeper Class ticket holders.

Why not this information is passed on to the travellers before issuing the Sleeper Class Ticket? After paying much higher amount, dont they have the right to know their seating particulars?

timetech — Sleeper ticket

Please do not allow people without reservation in sleeper coaches at any time since the volume is much high now and not getting seat to reserved passengers even to sit.(Else set a limit for sleeper tickets/put 2 coaches for sleeper ticketers.