Indian Railways Complaints & Reviews

I would request the western railway to add more first class compartment for LADIES in the 12 and 15 coach locals. Many of the working women travel first class but are middle aged. Hence, it is very difficult for them to walk till the end of the platform to board the ladies first class compartment. Perforce, they travel in the second class ladies. Moreover, even in the 9 coach train, there are many ladies who have to stand in the first class compartment. Increasing the number of ladies first class compartments at different points in the train, eg, 4th coach, 6th coach, 8th coach in the train.
I request you to kindly look into increasing ladies first class coaches in the Western Railway local trains favourably

Indian Railways — Regarding refund for cancelled ticket

Respected Sir/ Madam,

I had cancelled an E-ticket (PNR No : [protected] and the Transaction ID: [protected]) few days ago. The amount has not been credited to my account so far. I have registered the complaint with IRCTC through [protected]@irctc and also ove the phone. But it availed no help. Kindly provide the needful help.

Indian Railway — Not willing to refund my money

Hi,
This is my grivence and complain to railway with regards to my ticket PNR No [protected] for Tata Yeswantpur express on 02/05/2008 (Friday) for my parents from Rourkela to Yeswantpur.
I booked the ticket through IRCTC on the day of journey I found that due to some accident happen in between Tatanagar Jn to Rourkela Jn, so the train no 2889 will not arrive to Rourkela. My parents asked the railway official the other alternative way, they told to cancel the ticket on next day (03/05/2008). On 03/05/2008 they said as the ticket was booked through irctc to cancellation will be done at destination station. On 06/05/2008 I gone to Yeswantpur to cancel the ticket they told me to get the cancellation receipt from origin station then they will cancel the ticket. Ultimately I tored the ticket and thrown away and then writing this complain to you.
Observation and Suggestion
1. Could have provided a alternative train
2. Misguided the passengers.
3. Got information IRCTC and Indian Railway as no where related.
4. Train cancellation was not our fault, but railway does not want to return my money so they ask all these.
5. Railway station enquiry number not their in the website.
6. How to speak to higher officials no way.
Being a railway official you do not know which train is cancelled or should have guided in a correct way to cancel the ticket.
I will claim this amount and even more for harashing physically and mentally.
Please take this matter seriously so that I should not loose my money because of your fault.
You can call me at [protected] or send me mail at [protected]@gmail.com

I tried to put this complain in Indian railway official site but it says that "Invalid message".
Indian railway site is also horrible to get the information.

First EMail

I am trying to cancel my E-Ticket since morning 5.30 am however I am not able to do so as whenever I click on Cancel E-Ticket error comes which says "Unable to retrive due to communication failure".

Please help me to cancel my ticket. Moreover as it is a fault of your website therefore I should get full refund of the fare.


Ticket Details

PNR No. - [protected]
Transaction ID - [protected]
Date Of Journey - 28/5/2008
From Kanpur Central(CNB) to New Delhi(NDLS)
Name - Saurabh Tandon
Coach No./Seat No./Status -- B5/0049/Confirm


Second EMail

As I spoke to one of of your supervisors today and I was told that I would get only 50% of the total fare as refund as I have marked the mail after the chart was prepared.

However as mentioned in the previous mail I was trying to cancel the ticket online since 5.30 am IST and I was not able to do so due to the fault in your website. When I called up at your customer care number on 28th may 2008 I was told that I should mark a mail to IRCTC to get the ticket cancelled as there was a problem in the website since last two days.

Moreover your website still has the same problem till today.
Its really pathetic on IRCTC's part where you people are not aware of the problem in your website. How incompitent your IT department is that they are not able to track an eror in the website.

As It was a problem with your website so IRCTC should refund the standard amout after cacellation of the ticket.

Please find the attached file which shows that the problem with the website still remains the same even today.

Unable to cancel tickets since 7pm ultimately sent an email, no response upto 1am... called the helpdesk- no response.

Transaction ID [protected] PNR [protected] Journey date 13th June.
Transaction ID [protected] PNR [protected] Journey date 17th June.

are the details necessary for cancellation ... can railways do something ?

(1) conversion of PNR status from RAC TO W/L -TILL 20/06/08(1500HRS) PNR status was RAC 06, 07, 08 AND W/L 01 BUT ON FINAL PRINT OUT IT WAS CONF 01, W/L 1.W/L 02 AND W/L 03
PNR NO IS[protected].
(2) NOT FOLLOWING PROPER SQUENCE TO PERMIT W/L TO TRAVEL (RAJDHANI)---WAITING LISTED PERSONS WHO WERE AFTER ME IN THE LIST WERE ALLOWED TO BOARD THE TRAIN AFTER EXTRACTING THE MONEY.MY CONFIRMED BERTH WAS ALSO SOLD TO THEM BY MR MEENA (ON DUTY TTE ON 20/06/08 DELHI - AHD RAJ 2958). MY PNR[protected]

I had got a waiting i-ticket which could not be confirmed even after chart preparation. Thus I was not able to travel against this ticket. The ticket coulld not be cancelled at the cancellation counter as the cancellation counter closed at 12:00 am while the train was for 11:45 pm.

Since the status was waiting on the ticket and I did not travel I wanted the cancellation of the ticket and the refund against it.

I contacted IRCTC and they adviced "kindly Surrender the I-Ticket with the Station Master and obtain a Ticket Deposit Receipt" for which I replied - "I have already travelled down to Kanpur by road, should I submit the train ticket to the TTE in Kanpur now?" Thereafter I did not receive any response even after several reminders to IRCTC.

Pnr Number [protected] Transaction ID [protected]
Train No 2452 Train Name SHRAM SHKTI EXP
From Station NEW DELHI(NDLS) To Station KANPUR CENTRAL(CNB)
Date 17/4/2008 Class 3A
Boarding NEW DELHI(NDLS) Resv Upto KANPUR CENTRAL(CNB)
Quota General Booked By


The issue is being tracked since April '08. Can you please advice how I can get the refund for the ticket?

Transaction ID [protected]
PNR No. [protected]
i have cancelled this ticket from bangalore to malda on 19th dec which was booked for 29th dec..but since after 15 days also i m not getting my money back..kindly tell me wat i need to do..

one question in mind in sleeper coach in day time nobody can sleep on his birth is right or wrong .
please replay me what is the answer of it..
thanks

India Railway — Refund not released since 5 months

I booked a AC 3 ticket from Allahabad to New Delhi- PNR Number - [protected], this train was late by 8hrs and I have not travelled due to this delay. I have filed online TDR on 2nd March 2009, and the TDR is in admin approved state. Inspite of promissed refund within 60 days period of filing TDR. I have not received my refund till date which has been almost 5 months. I have mailed 5 times to tdrprocess but till date I have not received any reply. Please help.

Indian Railways — refund case

Dear sir,

on PNR No:[protected], i booked ticket from ghaziabad to /shikohabad me along with my wife, on that day train was late more then 10 hours, i go to cancellation counter but due to i ticket i am not able to cancelled my ticket on station. on next day i file tdr but as recd main from TDR team, it is show i was travel on train. how it is possible.
train is 10 to 11 hours late if this tain came at 6:30 am in that case it was not reached 9:30 am at shikohabad and i m on that that i was at bank (hdfcbank Ltd) 9:00 am in morning. we having recording and attendance sheet for confirm the status of me.

Kindly help for solving my case and refund my money

Indian Railways — Regarding refund

On 11/02/2012 3 seats were booked with the train number 18208 from jaipur to Bilaspur while the transaction was under process the charges are recovered from my bank account whereas the tickets were not confirmed as the internet services were disconnected.
After viewing the status position tickets were again booked and charges were again collected on confirmation of seats on the said train.
Thus my bank account was debited twice against the confirmation of 3 seats.Hence the excess amount collected may please be refunded of Rs 928 to me without levying any charges at the earliest convenience.
The incident is also reported on phone on the same day.


Arpita Sharma
PH NO.[protected]

Cleaning of Station and used cigarate & pan parag at platform

Respected Sir, I draw your kind notice each and every time I seen the public use cigarette and pan at HINDMOTOR railway platform and use the plate farm as dust been

I cancelled my E- ticket for journey to New Delhi detail of which has been given below .

Date of Journey ..[protected]
Train no 12301, Train name Howrah Rajdhani Express
PNR No [protected],
Class AC -2 Tier,
From : HOWRAH to New Delhi
Coach No A5 Seat no 29 and Coach A4 seat no 6
Date of cancellation 21/07/2016
Name Deb Sundar Chatterjee
Sulobha Chatterjee
We are senior Citizen we are not able to run from pillar to post to get the refund so it is requested to nelp us by refund the money
Deb Sundar Chatterjee, [protected]

South Central Railway — DHMU LOCAL TO BOLARUM AND MEDCHAL NOT RUNNING ON TIME IN THE EVENING

DHMU LOCAL TO BOLLARUM AND MEDCHAL NOT RUNNING ON TIME EVER SINCE YOU HAVE EXTENDED THE SERVICES TO LIMGAMPALLY. KINDLY LOOK INTO IT, AS COMMUTERS ARE FACING LOT OF HSRDSHIP

i'm a resident of gudiwada krishna district A.P. 521301, the railway employee's in gudiwada station are such a disgusting persons... oh my god! in the early morning if we call to gudivada railway enquiry..the phone is out order..how does it goes out order evry morning?
with their improper responces we dialy shuttle guys waiting for hours and hours for that stupid hyderabad-narsapur train...

Melalathur gate closed one hour. katpadi junction

sir
indian railway serving our people in every corner and connecting india
we the people of melalathur gate.Gudiyattam control, katpadi juntion been locked and dint open for one hour, we people suffered a lot even the train crosed only five trains, , , why this been occured and the service is very poor, , kindly take action and clear it and it doent happen in future.
hope it will take a serious action and serve our people and you care us.

Hi


This is regarding the TDR I file on 27-Oct-2010 (almost 130 days back). The details of the TDRs are attached here with this mail for your reference. The below status has not change for a long time(since January 2010). I know TDR process takes time, but don't you think 130 days is a LONG time to process the same. .

Please do the needful. Waiting for your reply.

PNR: [protected] & [protected]

Thanks & Regards









AND









Santanu Santra

Indian Railways — No Refund from TDR since Aug '09

Filed for TDR in 31st Aug '09. Almost 9 months past no refund yet!!!

===================================================
Reason For TDR : Train Late More Than Three Hou
rs.
TDR Status : Forwarded To Railway
Reference No : ekt[protected]
TDR Zone : NR
TDR Filing Date : 31-Aug-2009
Refund Status : Refund under Process
Refund Date : Not Available
Refund Amount : Rs.0.00
===================================================
Second TDR filed on 28th Jan 2010, no refund of it either.


Reason For TDR : Train Late More Than Three Hou
rs.
TDR Status : Forwarded To Railway
Reference No : ekt[protected]
TDR Zone : CR
TDR Filing Date : 28-Jan-2010
Refund Status : Refund under Process
Refund Date : Not Available
Refund Amount : Rs.0.00
===================================================

It TDR for real?? Or just to fool Indian Public.
Wow what a wonderful and transparent processing we have in India!!!! Hats off!!!!

INDIAN RAILWAY TDR REFUND — REFUND NOT RECEIVED

I HAD DEPOSITED MY ORIGINAL TICKET ,PNR NO:[protected] , TRAIN NO:11087 , DTD:28/5/2011. AHMENDAB-PUNE. TICKET DEPOSITED ON 14/6/11 , VIDE TDR NO:048756, REFUND OF RS.451.00 NOT RECEIVED TILL DATE

NAME OF PASSENGER : LALITHA

Indian Railway — TDR refund not received

Dear Sir/Madam


I have booked internet ticked from delhi to gorakhpur on 17.03.2011 Date Of Journey 19/3/2011 but due to JAAT agitation/protest the train was cancellened, after this i file TDR on 01.04.2011(within 30 days) but the refund i did not get till date.

Pls help me to get my refund.

Pls find details of TDR filed.

PNR Number:* [protected]
Ticket Type:* eticket
Transaction ID:* [protected]
Booked On:*[protected]
Class:* SL
Internet Service Charge:* Rs 10.00
Date Of Journey:* 19/3/2011
Railway Zone:* NF
Bank:* HDFC
Total:* Rs 371.00 *Train No:* 15610 *Ticket Charge:* Rs 361.00
From Station:* DELHI(DLI) *Quota:* Tatkal *To Station:* GORAKHPUR JN(GKP)
*IRCTC Zone:* Chief Regional Manager/Eastern Zone/Guwahati (IRCTC) Guwahati

Regards
Maheshwar

To
The Railway Minister,
New Delhi.

Dear Madam,

This is to inform you that I have purchased these waitlisted
tickets(PNR No:[protected])for my family members but after chart
preparation, it was showing out of six tickets only two tickets has been confirmed so we have decided to postponed this journey.I have filled TDR on 26/12/2009(Reference No:ekt[protected])but already three months over, so far I have not received any positive response either from IRCTC or railway authorities and your online TDR status still showing "Forwarded To Railway".

I had already informed IRCTC several times regarding this problem but they were informed me that "Refund under this category is processed by the railways under the present commercial rules and this process takes minimum 90 days or more".For your information, three months over after the TDR filled(26/12/20009) and now they were informed me that it will takes minimum 90 days or more.

So, I am requesting you please go through this mail and do the needful at your end.Please treat as urgent and revert back to me at the earliest.

Thanks& regards,
Biswamoy Mukherjee
Mobile:[protected]


On Tue, 30 Mar 2010 18:41:57 +0530 wrote
>
Dear customer,


Sorry
for the
inconvenience. Kindly note that your refund case of PNR No. [protected]
has been
forwarded to CCM/Southern Railway on dt. 04-jan-2010. Refund yet not received from
concerned railway, so we are sending a reminder with all the papers
pertaining
to your refund case to concerned railway on dt.30.03.10
to chase up the cases. As soon as refund, if any, received
it will be credited to your card account.



Regards,
Sajjan Kumar

[protected]@irctc.co.in





















----- Forwarded message from [protected]@rediffmail.com -----

Date: 26 Mar 2010 13:31:04 -0000

From: biswamoy mukherjee

Subject: Re: Re: Re:

To: [protected]@irctc.co.in



Dear Sir/Madam,



Please tell me another how much time(Already 90 days over as per your
railway rules) will you or railway authority take to refund money in my
account.Please reply me at the earliest.



Regards,

Biswamoy Mukherjee





On Fri, 26 Mar 2010 18:37:19 +0530 wrote

>



Dear Customer,



>



>



>Kindly note that your refund case of PNR No.



>[protected] has already been forwarded to CCM/ SR on dt. 04-jan-2010



>for further processing. Refund under this category is processed



>by the railways for investigate the matter under the present
commercial



>rules.



>Once the refund is received from the railways the balance will be



>credited to



>your account.



>



>



>Thanks & Regards,



>Mehar



>[protected]@irctc.co.in



>www.irctc.co.in



>011.23340000



----- Message from [protected]@rediffmail.com[protected]



> Date: 26 Mar 2010 12:32:18 -0000



> From: biswamoy mukherjee



>Subject: Re: Re: Fwd: Re: Re: Re: Refund ( Ref No.:-
ekt[protected])



> To: [protected]@irctc.co.in, [protected]@irctc.co.in



Dear Mr.Prabudh Misra



>



>Thanks for you reply butI am very much surprised after received
your mail.You have written me in your mail that"Refund under this
category is processed by the railways for investigate the matter under
the present commercial rules.For your information, I have filled TDR on



>26/12/2009(Reference No:ekt[protected])and already 3(Three)
months(90 Days, as per your railway commercial rules)over today so
please tell me another how much will you take to refund money in my
account.



>



>Regards,



>Biswamoy Mukherjee



>Mobile:[protected]



>



>



>



>



>On Thu, 25 Mar 2010 13:58:53 +0530 wrote



>>



>Dear



>customer,



>



>



>



>



>



>Sorry



>for the inconvenience. Kindly note that your refund case of PNR No.



>[protected] has already been forwarded to CCM/ SR on dt. 04-jan-2010



>for further processing. Refund under this category is processed



>by the railways for investigate the matter under the present
commercial



>rules.



>Once the refund is received from the railways the balance will be



>credited to



>your account.



>



>



>Regards,



>



>



>Prabudh Misra



>



>[protected]@irctc.co.in



>



>[protected]@irctc.co.in wrote:



>



>



>Dear Concern,



>Plz see the matter..



>[protected]@rediffmail.com



>



>



>



>



>Thanks & Regard



>



>Paromita



>



>[protected]@irctc.co.in



>



>www.irctc.co.in



>



>[protected]



>



>



>



>



>



>



>----- Forwarded message from [protected]@rediffmail.com -----



>



> Date: 24 Mar 2010 04:30:26 -0000



>



> From: biswamoy mukherjee



>



>Subject: Re: Re: Re: Refund ( Ref No.:- ekt[protected])



>



> To: [protected]@irctc.co.in



>



>



>



>Dear Sir/Madam,



>



>



>



>Received your mail and now I am forwarding to this mail to the
Railway



>Minister Ms.Mamata Banerjee and as well as consumer forum to take



>necessary action against railway authorities and IRCTC regarding
this



>refund problem.



>



>



>



>Biswamoy Mukherjee



>



>Mobile: [protected]



>



>



>



>On Tue, 23 Mar 2010 20:28:08 +0530 wrote



>



>>



>



>



>



>Dear Customer,



>



>



>



>>



>



>



>



>>



>



>



>



>Kindly note that your refund is inprocess through TDR (Ticket
Deposit



>Receipt). Refund under this category is processed by the railways
under



>the present commercial rules and this process takes minimum 90 days
or



>more. Once the refund is received from the railways the balance
will be



>credited to your account.



>



>



>



>



>



>



>



>>



>



>



>



>>Thanks & Regards



>



>



>



>>M Haque



>



>



>



>>[protected]@irctc.co.in



>



>



>



>>www.irctc.co.in



>



>



>



>>[protected]



>



>----- Message from [protected]@rediffmail.com[protected]



>



>



>



>> Date: 23 Mar 2010 13:43:12 -0000



>



>



>



>> From: biswamoy mukherjee



>



>



>



>>Subject: Re: Re: Refund ( Ref No.:- ekt[protected])



>



>



>



>> To: [protected]@irctc.co.in



>



>



>



>>



>



>



>



>>



>



>



>



>>> Dear Mr.Ravi Chauhan,



>



>



>



>>>



>



>



>



>>> I am very much surprised after received your mail.You have



>written me



>



>



>



>>> in your mail that"Refund under this category is processed
by



>the



>



>



>



>>> railways under the present commercial rules and this
process



>takes



>



>



>



>>> minimum 90 days or more", I have filled TDR on



>26/12/2009(Reference



>



>



>



>>> No:ekt[protected])but nearly 3(Three) months(90 Days, as



>per your



>



>



>



>>> railway commercial rules)over so please tell me another how



>much will



>



>



>



>>> you take to refund money in my account.Please talk to the



>railway



>



>



>



>>> board immediatly for refund otherwise I will inform Railway



>Minister



>



>



>



>>> Ms.Mamata Banerjee through FAX and also inform consumer
forum



>



>



>



>>> regarding this problem and also inform you that do not
send any



>



>



>



>>> improper reply.Please treat as urgent and revert back to
me at



>the



>



>



>



>>> earliest.



>



>



>



>>>



>



>



>



>>> Regards,



>



>



>



>>> Biswamoy Mukherjee



>



>



>



>>> Mobile:[protected]



>



>



>



>>>



>



>



>



>>>



>



>



>



>>>



>



>



>



>>>



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>>>



>



>



>



>>> On Tue, 23 Mar 2010 16:42:54 +0530 wrote



>



>



>



>>>>



>



>



>



>>>



>



>



>



>>> Dear Customer,



>



>



>



>>>



>



>



>



>>>



>



>



>



>>>



>



>



>



>>> Kindly note that your refund is in process through TDR
(Ticket



>Deposit



>



>



>



>>>



>



>



>



>>> Receipt). Refund under this category is processed by the



>railways



>



>



>



>>>



>



>



>



>>> under the present commercial rules and this process takes



>minimum 90



>



>



>



>>>



>



>



>



>>> days or more. Once the refund is received from the
railways the



>



>



>



>>>



>



>



>



>>> balance will be credited to your account.



>



>



>



>>>



>



>



>



>>>



>



>



>



>>>



>



>



>



>>>



>



>



>



>>>



>



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>>>



>



>



>



>>>



>



>



>



>>> Thanks & Regard,



>



>



>



>>>



>



>



>



>>> Ravi Chauhan



>



>



>



>>>



>



>



>



>>> [protected]@irctc.co.in



>



>



>



>>>



>



>



>



>>> www.irctc.co.in



>



>



>



>>>



>



>



>



>>>[protected]



>



>



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>>>



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>>>



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>



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>>>



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>>>



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>



>>>



>



>



>



>>> ----- Message from [protected]@rediffmail.com
[protected]



>



>



>



>>>



>



>



>



>>> Date: 23 Mar 2010 11:03:58 -0000



>



>



>



>>>



>



>



>



>>> From: biswamoy mukherjee



>



>



>



>>>



>



>



>



>>> Subject: Re: Refund ( Ref No.:- ekt[protected])



>



>



>



>>>



>



>



>



>>> To: [protected]@irctc.co.in



>



>



>



>>>



>



>



>



>>>



>



>



>



>>>



>



>



>



>>>



>



>



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>>>



>



>



>



>>>> Dear Sir/Madam,



>



>



>



>>>



>



>



>



>>>>



>



>



>



>>>



>



>



>



>>>> This is to inform you that I have purchased these



>waitlisted



>



>



>



>>>



>



>



>



>>>> tickets(PNR No:[protected])for my family members but
after



>chart



>



>



>



>>>



>



>



>



>>>> preparation, it was showing out of six tickets only two



>tickets has



>



>



>



>>>



>



>



>



>>>> been confirmed so we have decided to postponed this



>journey.I have



>



>



>



>>>



>



>



>



>>>> filled TDR on 26/12/2009(Reference



>No:ekt[protected])but nearly



>



>



>



>>>



>



>



>



>>>> 3(Three) months(90 Days, as per your railway commercial



>rules)over so



>



>



>



>>>



>



>



>



>>>> far I have not received any positive response from your



>end and your



>



>



>



>>>



>



>



>



>>>> online TDR status still showing "Forwarded To



>Railway".Please inform



>



>



>



>>>



>



>



>



>>>> me immediatly another how much time will you take to



>refund money in



>



>



>



>>>



>



>



>



>>>> my account.



>



>



>



>>>



>



>



>



>>>>



>



>



>



>>>



>



>



>



>>>> So, again I am requesting you please go through this
mail



>and do the



>



>



>



>>>



>



>



>



>>>> needful at your end otherwaise I will inform Railway



>Minister Ms.



>



>



>



>>>



>



>



>



>>>> Mamata Banerjee regarding this problem.Please treat as



>urgent and



>



>



>



>>>



>



>



>



>>>> revert back to me at the earliest.



>



>



>



>>>



>



>



>



>>>>



>



>



>



>>>



>



>



>



>>>>



>



>



>



>>>



>



>



>



>>>>



>



>



>



>>>



>



>



>



>>>> Regards,



>



>



>



>>>



>



>



>



>>>> Biswamoy Mukherjee



>



>



>



>>>



>



>



>



>>>> Mobile:[protected]



>



>



>



>>>



>



>



>



>>>>



>



>



>



>>>



>



>



>



>>>



>



>



>



>>>



>



>



>



>>>



>



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>>>



>



>



>



>>> ----- End message from [protected]@rediffmail.com
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>>



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>>



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>>----- End message from [protected]@rediffmail.com -----



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>----- End forwarded message -----



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>----- End message from [protected]@rediffmail.com -----



>















----- End forwarded message -----

construction — non delivery of parcel`

consignment no is 36300373 dt 28.08.08 booked on balco nagar ( korba) to Hyderabad . But till now it is not delivered, when i call to the courier office, there is no clear information about this parcel

Indian Railway — non delivary of motorcycle

Sir.
I have booked hero honda motorcycle receipt no. 037787 on 7th Aug 2009 from Bhubaneswar to Katni Murwara, requesting them to send in 8507 Hirakund express as I was traveling in that train. But it was sent in 8477 Utkal Exp. as per the statement of booking clerk of Bhubaneswar but till today after my so many querry at katni murwara no body told me the whereabout of motor cycle. kindly look into the matter I will remain thankful to you sir


Dr. S K Chand
Research Scientist, ICMR
Jabalpur (Madhya Pradesh)
Mobile no [protected]

construction — Non delivery of speedpost

Speedpost No.SPED[protected]IN addressed to Gorbandh Marbles, Udaipur booked on 22.02.2010 at Malviya Nagar Post office not delivered to the addresee

Sleeper Ticket — Sleeper Ticket

Sir,

It has happened many a times when I purchase a Sleeper Ticket and get inside a Sleeper compartment, people starts arguing that I am not entitled to travel in a reserved compartment.

At last when I contact with the TTE, he says that in such and such train, these are the compartments to be travelled by Sleeper Class ticket holders.

Why not this information is passed on to the travellers before issuing the Sleeper Class Ticket? After paying much higher amount, dont they have the right to know their seating particulars?

timetech — Sleeper ticket

Please do not allow people without reservation in sleeper coaches at any time since the volume is much high now and not getting seat to reserved passengers even to sit.(Else set a limit for sleeper tickets/put 2 coaches for sleeper ticketers.

Dear,

We have already canceled Ticket On Dated_20.12.2012, But fund not transfer in my Account,
So please help me as soon as possible,,,


PNR No. [protected], [protected] & [protected].



Thanks & Regards,
Narendra Singh Panwar
+91-[protected]

Indian Railway — Police cultivating thief

To,

Mr. A.P.Mishra Mr. B. NAGESWARA RAO

Director, Public Grievances Dy. Director/ Public Grievances

Additional General Manager Southern Railway

Southern Railway Headquarters Office

Headquarters Office Park Town, Chennai – 600 003.

Park Town, Chennai - 600 003.


Ph.25352830 Ph.25353743

Please find the enclosed attachment of my journey ticket PNR No.[protected]
Took journey from Chennai to mysore on 24.07.2009 by cauvery Express Coach no S-4 Seat No.54.During the journey at 04.30Am on 25.07.2009 at Bangalore. A thief(Suit case lifter) was lifted a suit case belongs to co-passenger, Which was noticed by me and immediatly acted to catch hold the thief, the material recovered. But the thief escaped by attacking me by pushing me in to the 4 feet drainage. The police of three (one in uniform & other 2 in civil dress) was after me shouting. The escaped the thief by not paying attention.
It seems to be that police also associated with the thief to loot the passenger's belonging.The behaviour of police & their body language was supported the thief. The police is not taken any FIR. Instead they took bribe from the passenger.
Hence, i request your good office to work honestly for the public by deputing and keeping 'Vigilance squad for Bangalore Railway station Police force.

If you need any information i can give any where.

M.DOMESA
127, 2nd Main, A-1 Block,
Vijayanaga 3rd stage,
Mysore.570017.
Mobile No.[protected] (Mysore)
Mobile no. [protected] (chennai)
E-mail ; [protected]@yahoo.co.in

Indian Rail — about station announcement

sir
it is matter of sad that there is no provision of announcement of forcomming station for passanger treveling on indian trains except rajdhani and shatabdi trains and feew locals (in mumbai) and usally neither on station(announcement) that this is such station or station x welcomes u in its area and thats why passenger getting lots of problem , they use to awake for several hours during night journy for not missing there distination (station),and if not doing so missing there station(distination),
its matter of great sarrow that compartment tte / next station ticket examiner is penalising the same traveller for not having proper ticket after missing the station
therefore announcement facility in train should be compulsary
i got same problem in train no 2225 ,at 5 am it reached aligarh , i was sleeping , tte of coach sleeper -7 , not informed me about , i woke up in gaziabad , i reached delhi sation ,and there i got delhi kanpur emu and return aligarh at 11.58 am , i missed my duty on 23rd
succh type of problemgetting lots of train passanger though reporting and complaint may be less
requesting for needfull action

M.P.Khanduri Dt 16/12/2009

Suj: Theft of Jewelry and cash in Boggy AB-1 of Panjab Mail Tr No 2138 on 7th Dec, 2009


Dear Mamta ji,
I booked my confirmed railway ticket on 5th Dec, 2009 through tatkal quanta for 7th Dec, 2009 by Panjab Mail, Train No 2138, having PNR No [protected] for self and my Mrs ( Manju Khanduri) from Delhi to Mumbai in 2nd AC. We boarded in the allotted compartment AB-1 at alloted berth 18 and other berth was allotted in other compartment HA-1 berth no 1. With the consent of TT and Mr Vijay who was allotted berth No 17 of compartment AB-1, we mutually exchanged the berth. Attendant Mr Kunj Lal Gupta were present in the compartment. We asked for bed sheet, blanket and pello from house keeper Mr Gupta and accordingly spread your bed in respected berths The train departed from station at at about 0550 AM Till Faridabad we were seeing all the moment of the passengers and the Hackers in the compartment, after that we had sleep, I was laying on upper berth No 18 and my Mrs was sleeping in lower berth No17. My Mrs got up at Agra Cantt station found that her purse is taken away from her bearth, which was cover by cloths and blanket by side of her .I asked the attendant Mr Kunj Lal Gupta about the purse .He told that one purse is laying and hanged in the toilet, is it your I told YES .
My Mrs show the purse, nothing was there. She had her jewelry ( One gold chain of 25grm, two ear rings and three hand rings) and cash of about one lack, leaving behind Mobile and two rest watches (mine and of herself). In the purse.
I approached T.T of the compartment Mr Raj Pap Singh Dy C.T. I AGC, he asked the attendant Mr Gupta How he came to know that purse is laying in the Toilet of the compartment? .He told that sweeper has told him. I am having all the dough and suspect goes to him only. As her is knowing how is coming and going from the compartment
Mr Raj Pal Singh asked Mr Gupta to call GRPF person from back compartment. He inquired and told that non of GRPF person is on duty in the complete train. I was all shocking that I have not found a single GRPF person has come to see the compartment in my compete journey from Delhi to Mumbai.
Then I asked Mr Singh to give me some form, so that I can lodge my complaint to you, which he can submit to GRPF authorities for obtaining the F.I.R for further investigation He gave me the form, that I have dully filled and hand over to Mr Singh in return gave me acknowledgment of the complaint
It is requested that through investigation may kindly be done and Mr Kunj Lal Gupta may be taken to custody to home I suspect of the theft, so that all my lost items may be recovered. Mr Singh may be asked to send me the F.R.I copy at my addres given at complete form.

Your Sincerely
M.P.Khanduri
D-1304 Crystal Court, Hiranandani Complex
Sector-7, Kharghar, Navi Mumbai, 410210

India Railways — Theft in reservation compartment

sir,
somebody snatched my purse at Alighar station from the compartment itself.Guards are not ready to lodge the repord nether the RPF at Gaziabad station(Destination).Even we went to new delhi station but there also nobody was ready to lodge the complaint.The guards are saying to lodge the complain as if we left the purse in the compartment..please kindly suggest what to do??
thank you
Eti singh.

Indian Railways — theft of purse from reservation compartment

sir,
somebody snatched my purse at Alighar station from the compartment itself.Guards are not ready to lodge the report nether the RPF at Gaziabad station(Destination).Even we went to new delhi station but there also nobody was ready to lodge the complaint.The guards are saying to lodge the complain as if we left the purse in the compartment..please kindly suggest what to do??content of my purse are-2 mobile phone,Rs.600, 1 gold chain of 20 g.
IMEI no-[protected]
If you have any information about the where being please contact on-[protected] or email at [protected]@gmail.com
thank you
Eti singh.

To Railway Minister,
Rail Bhavan,
New Delhi.

SUB: Complaint for lost of my luggage during traveling in the train LAL Quila Express from Kanpur to Kolkata .

Respected Sir,

I myself Mr. Shadab Akhter traveling with my colleagues in train no. 13112 (LAL Quila Express) from Kanpur Jn. to Kolkata, on Thursday feb 2nd 2012, my PNR no [protected]. was, 43, 46, 48, 45 in coach S2. I was coming from IIT Kanpur to IIM Calcutta after attending the college Management cum cultural fest.
I did see the luggage till mid night, It was a Plastic ball, and was kept near the Toilet as it was bit bulky the doors were closed. It was heavy around 80 kgs and we have the tickets for the luggage separately. 4:00am I was awaken, and, suddenly I found out that the Luggage is not there.

For that I had complained to TTE in coach, but he could not help he had no idea what to do . I am still in the train.
I have Lost my valuable Rs 50, 000 equipment and I have a fest to attend at IIM Calcutta, please help me out .

I am working in a Adventure Tourism Company " Odyssey Wonders tourism and Solution Pvt Ltd.office in Jamshedpur, I have lost my asset which I had made with great difficulty during my yrs. hard work, hope you will understand my problem and do the needful.

Thank you.
Shadab Akhter.
Cell Phone- [protected]

Recently I had to travel by 6613 Rajkot-Coimabatore express from Ahemedabad to Salem.The AC 2 Tier bogie was infested with cock roaches which were crawling all around.The curtains were so dirty that they were smelling.The bed linen and blanket supplied by the attendent were so dirty and torn that one could risk infection by using them.No hand towels were supplied.For the price of an AC ticket one could travel by air these days.Why should any body travel by IR if this is their attitude to customers.It is high time that private trains are run on IR tracks and Railways be responsible only for the maintainance of infrastructure and not passenger service.

To,

The Railway Minister,
Rail Bhawan, New Delhi

Dear Madam

I wold like to informe you i am monthly regular passenger 2427 and 2428, Rewa exp.

Following trouble we faced regularly in A.C.-2
1-Toilets were so dirty and impossible to use .
2- A.C was not working in coach and no person was available to whom we can complain.
3-No person for housekeeping.
4-Hand towel Is not avilable.

Kindly look in the matter and do the need full.

please
please

Thanks
Pawan

We were travelled in Brindavan Express (Train number: 2640) on 5th of December 2010 in D4 Coach. The train TTE is fully dunked and spoken with abusing words with the passengers. He stated to bribe money from some of the people who got in to the reservation compartment with the general ticket. I tried to note down his name but he did wearing his badge too. Please stop this kind of nonsense.