Indian Railways Complaints & Reviews

the indian railways provide free passes for gallantry award winners of the chakra series of the indian army and not the Sena medal (gallantry) awardees. whereas a point of concern where the same system provides the free pass facility to the PGM awardees of the police when the PGM award stands junior to the Sena Medal award (gallantry). the army personnel awarded the Sena Medal have risked their lives to highest extent and are even disabled....

Dear Sir,

I, along with my wife, travelled from H Nizamuddin to Agra by 2280 Taj Express on 13-03-10. My ticket was in waiting list (WL2 and WL3). However, I boarded the train in D7 coach and there were several others in the coach who were having waitlisted ticket and many with ordinary unreserved tickets.

While Ticket Collector, Mr Shivcharan, checked the tickets found few of the confirmed ticket passengers...

Dear Sir,

Indecent behavior of RPF Personal Mr. Vijayakumaran Nair

I regret to inform that on Sunday the 14th March 2010 at 2.00 p.m. I came to Trivandrum Central Railway Station, main entrance with my family in my vehicle KL 01 AT 1410 (WagonR) to board by parents to 2.30 train. Since the main porch was filled with vehicles, I have to stop the vehicle after the porch, infront of the ticket counter....

Dear sir,

I booked my Hero honda karizama bike (reg no-Gj6dm 3682) from VADODARA(BRC) to be delivered to FARIDABAD(FDB) having reciept no-819953 on 07/03/2010.
But it hasn't reached here yet it was loaded in to train 9603(firozpur janta express) on 8TH which reaches the FDB station on 11;45 next day. It was booked on ticket no 39840523.
But sir, till date i haven't recived it. Parcel office says it...

PNR Number [protected] Booked On 5-6-2009
Transaction ID [protected] Ticket Type eticket
Class 3A Internet Service Charge Rs 30.00
Date Of Journey 19/6/2009 Ticket Charge Rs 2242.00
Bank AXIS Total Rs 2272.00
Train No 2391 Railway Zone NR
From Station BAKHTIYARPUR JN(BKP) IRCTC Zone CCM/Refund, Northern Railway New Delhi
To Station NEW DELHI(NDLS) Quota General

Ticket...

Hi,

I was travelling from TATA to KHARAGPUR by train name BBN JANSHATABDI, no: 2022 on 9/03/2010. The schedule arrival of this train at kharagpur is at 7 pm (approx). I had another train HWH YPR EXPRESS (no: 2863) form kharagpur at 10:20 pm. I had more than 3 hrs of margin. But JANSHATABDI got delayed by more than 4 hrs and I missed by next train. I had to go through severe metal trauma. No body from railway was ready to listen...

i have missed my bag in west cost express. iwas travelling from my native ottapalam to mangalore in sleeper class on 8/3/10.till mangalore bag was with after that i slept and train reached mangalore station by 4:50 am and i wake up and bag was sotlen, there were no guards or plolice for help and i am sure that it was stolen just before five minutes. after 15 minutes i saw a police man and he told that there are no chance to return back the...

I had filed a TDR with following details,
PNR Number [protected] Booked On [protected]
Transaction ID [protected]
Ticket Type eticket
TDR Status : forwarded to Railways
Reference No : ekt[protected]
TDR Zone : NR
TDR Filing Date : 22-Dec-2008
Refund Status : Refund under Process

I have been sending Emails and contacting Irctc since then.
No Refund...

The Train coming from Coimbatore to Managlore 387 Fast PAssnger is always coming late to the northern district of KEral, KAsaragod, as it is the only Passenger train after a long gap of 7 hours towards this direction, passengers are suffering loss of time...they have to wait more than two hours average everyday, after leaving the KAnnur Station, many Expres trains are overtaking this train, so it has to stop more than 20 minutes in each...

Hi

Pune-Lonavala Local trains are probably only way to reach to Pune from many remote areas. But still railway administration does not take this into consideration. Always Local Trains are given low priority compared with express trains. There are no exact timings for trains even though there are many office peoples and students as regular travellers.

Even HSC and SSC students needs to suffer from this during...

Dear Sir / Madam
I am regularly traveling from Shahdra to Delhi Station for Office work. Emu Train from Gaziabad to New Delhi which is Scheduled to reach 10.50 AM at Shahdra Station is coming late regularly since last Two Three Months and it stops before Delhi Station Signal After Yamuna Bridge unnecessary for 10 to 20 Minuts (Today it Stoped for Twenty Five Minuts) whoever the maximum Run is of 15 Minuts from Shahdra to Delhi. Similarly...

14th July

To
The Customer Complaint Cell
Indian Railways

Sir,

With reference to details attached below can you please explain why a senior citizen aged 64
was not provided seat by the TTE despite reservation .Someone forcefully was seating thereon seat no -D4/83.PNR NO.-[protected],DOJ:04/03/2010.This was a confirmed reservation and the name also appeared on the reservation...

At Churchgate Station,Mmbai; gents urinal is in the state of a hell. Urine dischared by previous people spreads on the floor where next people will be standing. Churchgate station is a very important station on Western Suburban Railways and every day thousands of people visit this station. However authorities to select a contractor has made a wrong decision a few years back. The present urinal system was supposed to be an innovation with...

Dear sir,
I had booked my train ticket from Bhubaneswar to allahabad on 27 july 09 through net banking (axis bank) whicjh journey date was 22 aug 09 but on same day my train missed and i filled TDR but my refund was cancelled with following details.


Transaction Details
PNR Number [protected] Booked On [protected]
Transaction ID [protected] Ticket Type eticket
Class 3A Internet Service Charge Rs...

Respected Railway Minister,
This is to bring in notice by all the reserved passenger of Indian Railway against the entry of MST pass holder in reserved coaches mainly in Sleeper coaches. These guys are issued the pass for journey in the general class. But they not only enters in reserved coaches but also miss behave with the passenger. They abuse, tease and usually through their luggage. They passes intensionally sit near the female...

I have booked my IRCTC (Railway) ticket online for the Journey from Thane to Nanded. The Journey date was 20/2/2010, while booking I got WL/30 number - and ticket PNR no. is -[protected].

On the date of Journey my ticket status was RAC - S -55. While it was RAC number means there is one more person who got the same number. We travelled on the same birth seat that is S-55

Means TWO persons are sharing the same...

Dear Sir / Madam,

I Yakin Shah on behalf of Mr. Jitesh Dhirajlal Shah, wish to draw your kind and valuable attention towards the following lines.

Mr. Jitesh Dhirajlal Shah have a complain on the Indian Railways, its staff members starting from person who issues the tickets and T.T.E also.

Mr. Jitesh Dhirajlal Shah(above mentioned person) is a disabled person, have lost his eyesights morethan 75%.br...

Dear Madam/Sir,

I would like to request register a complaint and also request for financial assistance for my Uncle Joaquim Gomes, aged 71 years who suffered a heart attack due to the late Railway announcement of the train arriving on another platform at Karmali station, Goa.

On February 8, 2010 my Uncle and his wife were travelling on the Mandovi express morning train from Karmali to Dadar. He was standing...

Dear Sir

Consequent upon removal of side middle birth, Railways should lower the side upper birth to some extent to give relief to its allotee.It is cumbersum for the passenger to utilised that birth during long jurney. I am a regular traveller and i can tell you that most of the passenger are experiencing lot of problems due to this.

An appropriate and immediate action will be highly appreciated.
br...

I booked my TVS-victor motorcycle reg. no. BR-1V 1488 on 14.02.2010 from Patna Junction to Katihar Junction through Railway Parcel service . Bill no. 339226 . but after 05 days the vehicle is not reached to Katihar Junction . after contacting the Patna Railway station parcel office they said that they load the vehicle on[protected] in capital express train no.- 3248 but the vehicle is trace less yet . railway officers not cooperate at all...