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Indian Railways Complaints & Reviews

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Last updated Apr 12, 2024
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Indian Railways reviews & complaints page 280

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S
shailendra kumar gupta
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Existence of SIDE MIDDLE BERTH inspite of Supreme Court Order

I want to complain regarding sitting arrangment in BSB GaribRath Train No- 2213/2214 in which I was travelling on 1st of Jan 2010 from Delhi to Varanasi.
I selected Lower Berth as Seat preference while booking the ticket from IRCTC web site. After the transaction was over on the site regarding payment, I thought to check the Coach and Berth number for confirmation and I found that the berth which was alloted to me was 59 in G10 coach...
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RANJAN KARMAKAR
from Baghdogra, West Bengal
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non refund of E-ticket cancellation amount

Respected sir,

A e- ticket of (booking code FMN031ODCUK) return journey from Lucknow to Howrah on 09/06/2009 by 3006/ASR HWH MAIL had been booked cancelled through my authorised travell agents BENGAL TRAVEL SERVICES from Kolkata due to delay of more than 11 hrs. of its schedule time. The PNR No: [protected] (transaction ID:[protected]) but more than six months have gone, its refund amount still not credited to my travel agent...
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ABHIJIT SANYAL
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Eunuch Menace

I have travelled twice by Malda Town - Sealdah Gour Express. When the train is near Sealdah in the morning, a number of eunuchs board the sleeper coaches and demand money from passengers. If the passengers do not comply, they tease, pester and manhandle passengers. All the authorities need to do is look for these eunuchs in stations and book them for begging and travelling without tiket....
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Aishwarya sharma
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

trains stoppage

I am from bharatpur,rajasthan (nearby mathura) i want to why the mostly trains not stop in bharatpur the bharatpur is same as mathura (infratech,population,area) but mostly all trains have a stopage but they have no stopage in bharatpur i want to know that why the trains are have not stopage i have many resons for the stopage of train in bharatpur the m.p and m.l.a are promise for it but they not do it. So, i request you to have a stopage...
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zk_ali
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Lost Tickets Fraud Case

Dear Sir/Madam,
Following is the details of the ticket which we did the booking from CBD Belapur Station.

Ticket No: 61207940
PNR No:[protected]
Train Name: Golden Temple
Train No: 2903
No of Person: 4

When we went for the cancellation of the above ticket the booking officer told that the system had generated the Duplicate copy of the same ticket from Ahmedabad...
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anoos21
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Stop At KR puram

Respected Sir,
It will be very useful if railway gives stop at krishnarajapuram railway station for train number 6315 kochuveli express from (bangalore to trivandrum).As if now this train starts from Majestic and next stop only at bangarapet.We just need only atleast one min stopping there, it will be very useful for the people who working here near by.Please consider this as my request.

Thanks
Anu...
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sriram
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Side Upper Berth - Reposition

In most of the trains, I found the side upper berth is still not positioned correctly in its original position even after the removal of side middle berths.

These Side Upper Berths are at too heights near the roof of the train and the people cannot even sit comfortably as before. Side Upper Berths were moved up to some height to place the side middle berths. After various oppositions side middle berths were now removed successfully....
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RAVINDRA KUMAR
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unnecessary stopage of trains at Meerut City Railway Staion by taking bribe from goods brokers who carry

All the passenger trains are stayed for a long time at MEERUT CITY railway Station because Station Master take bribe from Goods Brokers who carry goods from Delhi without paying tax and due to delay in unloading the goods from all passenger trains, he keep the trains stayed at Meerut City Station. More over, all the trains take stop before Malyana Crossing for 10 minutes becuase goods broker unload their goods at this point by giving bribe...
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rajat mukherji
from Kolkata, West Bengal
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reset of password

I had send several emails and spoken to the authorities for reset of my password.
Every time they say pl email through our auto- generated email and you will get adocket number then contact us. No such docket number is displayed on the screen and till date my password is not resetted...
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Lakshmi Saravanan
from Bengaluru, Karnataka
May 28, 2023
This thread was updated on May 28, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pallavan Express running without much passengers

Pallavan Express running between chennai to tiruchirappalli is mostly running without much passengers. The second sitting is mostly free on normal days.
But there is only one train Rockfort Express running to Thanjavur, Kumbakonam. Why can't this Pallavan day train be diverted to Thanjavur directly OR Thanjavur as well via trichy....
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mukesh soni
from Gwalior, Madhya Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

poor management in AC coach

Dear Sir,

This is to inform that being a citizen of india i would like to convey that now a days many of the passangers are facing lots of problem while travelling in trains , i am a regular passanger of indian railways but day by day the services of indian railways are going worse.

Yesterday when i was returning from Jabalpur to Bhopal via Jbl Bhopal express there was no one to provide the blankets, bedsheets,pillows...
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santhosh P John
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non receipt of parcel on expected date

Dear sir,
I had booked my bike from kozhikode railway station to ankleshwar railway station through train no.6312/BIKANER EXPRESS on the date of 27/12/2009 receipt no.732601 dtd.24/12/2009 against PNR no.[protected] which i supposed to be travelled but i did not receive the parcel.

please provide the status of this parcel .

santhosh P John...
+1 photos
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Mahesh Kulkarni
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Chart not prepared even before an hour of train departure – so experience hell lot of problems

Chart not prepared even before an hour of train departure – so experience hell lot of problems

I encountered almost same problem.
I booked e-tickets (3 berths, for me & parents) in 7032/ Mumbai Express, date of journey 26 Dec 09. PNR –[protected], from Hyderabad to Solapur. Train scheduled departure was 20:40.

That day I was checking status through all means till 7:45 PM but my status was WL/17,...
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Urvashi Beeharry
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Asked for tips in Rajdhani

I am tourist from the Republic of Mauritius and booked 2 tickets on the Bhubaneshwar Rajdhani train for my husband, Kaviraj Sharma Peedoly and myself on the 09th December 2009. We chose to travel on Rajdhani Express in the 2nd AC to avoid problems and spend a comfortable trip. Unfortunately, as we were nearing Tata Nagar, my stop, the Railway attendant servicing the A2 compartment, approached me asking outrightly for tips. As i did not have...
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Dr.Shallender Kaushal
from New Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money back due to delay of train

sir, i am Dr.shallender kaushal, practicing at my own clinic in kurukshetra HARYANA. I came to PATNA 2 days before by flight. For return journey i booked 6 seats in MAHANANDA train, for me and my friends. The departure time of train is approx. 11:45.of dated[protected]. we come to know that train is late by 4 hours.after 3 hours we were on railway station of PATNA. Thereafter we got information that train is late by 18 hours. Then in urgency...
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Smt Rukshana
from Agra, Uttar Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sh. Abdul Shakeel Khan, Junior Project Manager, Lucknow Railway Loco Workshop

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asheeshvarshneya
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non Refund of railway Ticket and Random clearance of waitlist tickets

Booked a ticket through IRCTC.
PNR No: [protected]
Train NO: 2444
Date of travel: 24-Dec-2009

It was 1WL at the time of chart preparation.
So i did not board the train as my ticket was not confirmed but later i realized that i did not even get the refund automatically as told by the railway authorities.
1. Now when i try to cancel this ticket
"The chart was prepared for this ticket...
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Rakesh Patil
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not getting refund of cancelled ticket

I booked twice train ticket from m/s Radhe travels Bangalore[protected] second week of oct-2009 regarding journey Yashwanthpur to Kalyan.
And some reason I asked to travels to cancel the tickets both the time.
Radhe Travels confirmed me they will canceled the ticket and refund me the amount.
I paid Rs.3000/- for the same tickets but after so much follow up more than 2 month I didn't get back a single...
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S Ramanujam
from Kharagpur, West Bengal
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DRM Office

The DRM Offices in Pune respond to the phone calls from public saying "wrong number".

I heard from another Station Master that if you dont go to Pune station in person, they wont do any work. So all railway staff in Pune use Telephones only for making personal calls and gossipping....
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Amit Kumar
from New Delhi, Delhi
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Tyranny of any Employee

Respected

Indian Railways launched booking of tickets from Indian post recently, One of such booking counter in Udyog Vihar Postal Service in gurgaon, the Indian Railways employee came so late that lots of people who were there for booking of 'Tatkal tockets' were unable to book, because of the employee's coming late to office. Thats not all on asking why did he came late he said "The timing of this counter...
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