Indian Railways Complaints & Reviews

It's very regret to inform you but railway own employees is ruined the Indian Railway. They all are full coroupt just because of some money. They are doing frauding on reservation counter and they have misbehaving with the customer's. Today, i met with an incident on Hathidah Junction on 24.10.2009 @ 8:15 Am. When i asked him to book the ticket on tatkal AC chair car in Janshatabdi express, he replied there is no Tatkal Quta in...

I traveled from New Delhi to Bangalore on 9th Oct 2009, by Karnataka express, in 2nd AC coach. The condition of 2nd AC coach was pathetic. There was not a single charging point in full coach (in coach A1), if passenger needs to recharge his electric item he/she needs to go in other coach, also reading lamps were not working on many berths, bedding was teared & it was not clean a bit. This was my very very bad experience with 2nd AC coach....

Dear Officer,
I would like to comlaint against Indian Railway, Due to delay (Dalay (More then three hrs)
in declaration by Rail after the 5min of right time arrival at TIRCHCHIRAPALI (TPJ). details are below.

Train Details
Name: POTHIGAI EXP/2662, PNR No.-[protected], DATE OF JOURNEY-24 OCT 2009
From TIRCHCHIRAPALI (TPJ) To CHENNAI (MS), Departure time : 1.05
IT DELAY, SAME CAN BE VERIFY FROM...

Dear Sir,
Reference to the subject above I would like to intimate you that I am a pensioner, retired employee of Indian Railway. I am a resident of A-8/488, Kalyani, Nadia, W.B.-741235, having my Pension account at your IGC Kalyani branch,(Branch Code:6701 ,A/C No.[protected]).

Sir, as per latest Press release of central GOVT. as well as Indian railway, all the pensioners are getting their balance 60% of arrear against...

Check the images below to know how railway make tea from toilet water and for boiling they use water heating rod.

This is what we get for what we pay to railways. Is railways ashamed of this??...

Dear Sir,

I am doing this complaint again and again, but I am not getting any response from western railway or any other authority. Is their point in making online complaint ? If you are not replying the customer complaint then kindly close the web site. Please close the web site.

Commuters coming from Vasai block the train compartment gate and does not allowing bhayander people to get inside the train. When...

Hi,

Here I am describing my complaint which is as under:

I had to go to Lucknow from Delhi on 18- Sep- 09. Since confirmed tickets were not availabel to Lucknow ,therefore I had got reservation up to Kanpur in Shram Shakti express. I had traveled in Shram Shakti express upto Kanpur and then I purchased general ticket for local tarin of Rs.12/- which wsa up to Lucknow. But unfortunately I slept in train and when...

I booked a ticket in Handicap reservation Quota for[protected] in Vidarbha Express. Birth No. was 1 & 2 in SL1 compartment. This compartment was attached to General Compartment. When I try to enter inside, it was already occupied by General Class people. As it was crowded, I am unable to go inside and missed the train.
It was stupidity by rail authority that they had given this compartment near to General Class. General Class...

Dear Sir,

Myself K.K.Dwivedi.I with my wife got reservation in Train No.2650 (Karnataka Samparkkranti Express ) FROM bhopal Junction to Yashwantpur Junction in I A.C class (confirmed status) on dated 04/05 /09. But when we reched station on same day there was no First AC coach available in train. we run here and there with our lugage finally T.C. suggested me to sit in II AC coach as I AC coach is not atteched today in...

I have booked a ticket 04.04.09 for journey from Puri to Champa,but since the journey had not been performed,I filed a TDR online on 28.04.09 for the refund.The refund is still awaited by me insipte of making many telephone calls and sending e mails to irctc.This gives me a lot of mental problems and even financial costs.But not any follow up has been made by CCm,NR,Indian railway so far inspite of lapse of around 6 months.The ticket details...

Sir, now a days railway has become just like an 'anathashram'. what irctc think that every facility it provides to passenger is a mercy to them. the recent incident reminds the same. i was travelling from banglore to delhi by banglore rajdhani on 10 oct 09. the bedding and towels provided was such that even a anathashram fellow will refuse to take. bedsheet and towel were torned and in a very dirty condition and smelling. when i...

Sir,
I booked my ticket no. 02329689 & PNR No.[protected] for VALSAD TO BEAS(AMRITSAR) IN TRAIN NO. 2925 PASCHIM EXPRESS FOR DATE 15.10.09.

I have complain that yester day i.e. 14.10.09 my reservation status was RAC no. 9, 10, 11, 12 today in the morning at 10.00 PM when I checked my reservation status I found that I was allotted two RAC no. in coach no. A1 at seat no. 41 and two RAC no. in coach no. A2 at seat no....

Dear sir , I was traveling from Surat to Mumbai . Train number 9116 berth no 59,58 . So I went to Surat station at 9.20 am and asked for platform ticket for my brother who came to leave me . One lady was issueing the tickets to all passenger I asked her for ticket she given me ticket and I paid her 10 rs then she was asking for 1 rs Change .I just asked her what is the coast of 1 ticket . She started giveing me bed words on my mother and...

I have successfully booked online thru internet & travelled on Tatkal booking several times.
But, after the introduction of 2 days Tatkal, it is impossible to get a booking online. Even if I am online, it doesnot accept until 08.00 AM. But, the moment it opens, the system stops working & comes back after 5-10 mins. only. By this time, all the tatkal quota is full.
The change intrduced by the new Railway minister in her...

Today I had faced with a kind of discrimination with the railway police. My wife was leaving home and by the time I reached station it was just 5 minutes away for the train to leave. I went to the platform ticket counter and there was a huge queue there. Hence there was no other option but to ask her of the chief ticketing officer. I went upto his room and explained the emergency to him and he agreed me to enter the platform provided I take...

Sir,
I beg to draw your kind attention, that my self Kazi Pervez Mumtaz alies chandan kazi
Add- p.o.- Salar (sk – para), Dist- murshidabad of West Bengal. It was very pain-ful to state 10-10-09 I was traveling from Sealdah to Salar by 3163 Hate- Bazera Exp, My
Ticket no.- D[protected], coach no –S4, seat no.-3 , scheduled departure – 20;00.When
I borded in my coach my seat was occupied by daily passengers...

Dear Sir



I booked I-ticket PNR No [protected] on 16-sep-09, but till date ticket not received. I confirmed by irctc helpline no[protected] on 28-sep-09 & where I found the courier detail (overnite courier & con id-[protected]) & I called overnite courier on 29-sep-09 (overnite contact no-[protected]).They said, your ticket have lost, we will give you duplicate ticket , I am not understanding how...

Dear Sir


i Normally travelled Three to Four times in Month on a route Ambala cantt to Ghaziabad or ghaziabad to Ambala cantt by Train through " SHALIMAR EXPRESS " With Train Number 4646 . I always booked my Ticket through IRCTC -E Ticket Service and every time this thing happened to me that as every time whenever i reached at the Ambala cantt Railway Station to catch the train at 4:45 in the Morning...

Respected Sir,

I m daily up down from viramgam to Ahmedabad in viramgam to Valsad (250WR) Pass train. It Departures right time but at Vasana Iyava and gora Ghuma this two station no any ticket window. so passenger collect ticket from guard after stop the train at station. Departures is at this stations is only within 1 minutes. but in ticket selling process it take 15 to 20 minutes and train become 30 to 40 minutes late.br...

Hello,

I am having problems with Indian Railways. I had made two transactions to book two railway tickets but Indian Railways has charged the amount twice each. Which means I had made a transaction of INR 1123.87 + INR 477.44 = INR 1601.31 and Railways has charged INR 1601.31 x 2 = INR 3202.62 on my credit card. I am yet to get INR 1601.31 as refund. Indian Railway has not refunded any amount.

I am following...