Claimed

Indian Railways Complaints & Reviews

1.3
Updated: Apr 6, 2026
Complaints 6295
Resolved
1580
Unresolved
4715
Contacts

File a complaint to Indian Railways

Having problems with Indian Railways?

File a complaint and get it resolved by Indian Railways customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Indian Railways reviews & complaints page 287

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
manojkumarchoudhary
from Mumbai, Maharashtra
Sep 21, 2009
Resolved
Report
Copy
Resolved

Dear Sir,
Train No.8184 Runs Between Danapur (Patna) to Tatanagar. There is only one AC CC Coach attacched in it. Beind a frequent traveller on the subject route I have noticed that apart from unauthorised daily passenger, there are some 50 teenaged students who use to commute the train betwen Bakhtiarpur & Mokama and use to terrorise the genuine paengers. The paengers traveeling with family and young females are the worst ufferors due to vulgar comments and eve teasing. Majority of them play cheap loud songa on their mobile phones and irritate the passengers. Due to fear of manhandling neither the TT nor the passengers dare to retrict them.

Apart from this train other train are also being stopped unauthorisedly at the doorsteps of these hoodlooms. This has become a regular routine on the subject route. Nearly half of the AC CC Bogy is occupied either by RPF/GRP personnels or by daily pasengers claiming themselves to be staf of Railways.

It is my humbke request to Railways to take immediate corrective action in this regard to avoid any mishappening / shameful act on the running train in this route.

Regards:
Manoj Kumar,
Mob. [protected].
Flat-4C, Radhika Apt., A.N.Path, Off Boring Road, Patna-800013
Aug 13, 2020
Complaint marked as Resolved 

Indian Railways — MANHANDLING BY DAILY PASSENGERS

Madam/Sir,
I was Travelling by Train Number 2428,New Delhi-Rewa Superfast on 10 Dec,07. at S4-71,pnr no.-[protected],Ticket no.[protected],

When my Train stopped at nearly 5 a.m. on 11 Dec 07,at Rura Railway station(near Ka,daily Commuters entered into the Reserved compartment and sat on my seat.

when I asked them to please be seated in proper manner,as i tried to adjust with them they started verbal (non mentionable) accuses ,and then forcefully removed me from my Berth till Kanpur Central where they were Travelling to.

I tried to locate the TTE or GRP in the whole Train but couldn't find anyone.

The Persons were total Six in number,resident of Rura,daily travel by Lal Qila express to Kanpur,study at DAV college and also study computers at Excel Net Computers Kanpur.

I would request you to kindly help in Tracing persons like these and should be punished for their offences,which have become their habit.
I would be heartfully thankful to you.
Regards
imran..

Indian Railways — SHAMEFUL ACT

I would like toآ highlight some un-acceptable behavoiur that Iآ faced atآ Nizammudin railway station on 16th evening.

I am an NRIآ, based in Dubai and had travelled toآ Delhiآ to meetآ myآ Mother and other relatives.آ

My mother is a senior citizen and resides in Nagpur.آ She had come from Nagpurآ toآ Delhi.

She was returning on 16th by Rajdhani from Nizammuding station toآ Nagpur and I had gone to drop her.

When I reached the station, to my dismay the line for platform ticket was very long.Ø¢ I still stood in the que and was told that there was no Platform ticket till 30th June .

I went into the station to drop her to the train.آ On my way back there was a person standing at the exit and asked me for the ticket.آ I told him that the person at the counter said there was no platform ticket .آ The person at the exit said it is not hisآ problem and I must pay fine.
Since I had no choise, I accepted and he asked me for INR 255.آ I gave it to him.آ The receipt he gave me was forآ excess fare.آ I have the receipt with me.آ When I asked him why he was not giving me a fine receipt he said he was trying to help me !!!
When I insisted I need a fine receipt, he told the three policement standing there ( and watching the whole incident )Ø¢ to arrest me.Ø¢ He said the magistrate will come after two or three days and then he will decide.

I had no choice but to take the excess fare receipt and come out quitely.

This is a shameful incidentآ and casts a very poor image of the railway ministry.آ آ

Indian Railway — UNAUTHORISED PASSENGER

Sir,

I am referring here my agony that I have suffered in last train journey. I travelled along with my friend and his pregnant wife on18-Th JULY 2008 by 3142 DN TEETA TORSA EXP (PNR NO:[protected], TICKET NO: 92478014, COACH NO: S7, BERTH NO: 18, 19, 22). In the same train there was a group of 36 foreigners travelling from NEW JALPAIGURI TO SEALDAH. THE ENTIRE RESEVED PASSENGER ON THAT DAY DID NOT GET ANY BIRTH FOR SLEEPING. ALL THE BERTHS & SEATS OF THE RESERVED COMPARTMENTS WAS CAPTURED BY SUPPORTERS OF LOCAL POLITICAL PARTY.WHEN I PROTESTED ALONG WITH MY FRIEND THEY THREATENED US.

When the train reached MALDA TOWN, I CONTACTED ALONG WITH SOME FOREIGNERS BOTH GRPF, RPF & T.T.E. BUT THEY DID NOT HELP US. THEY INFORMED US THAT THEY WERE UNABLE TO DO ANY THING. EVEN THEY HAD NOT TAKEN WRITEN COMPLAINT IN THIS REGARD. SO, WE WERE COMPELLED TO TRAVEL TO SEALDAH WITHOUT GETTING ANY BIRTH AND SEAT.

SO MY QUESTION IS WHY THEREFORE IS REQUIRED RPF, GRPF? WOULD THE RAILWAY RETURN OUR FARE?

YOURS FAITHFULLY
DEBASIS MANDAL
65/A KALI KUMAR MAJUMDER ROAD
KOLKATA
700075
This is regarding harassments done by pass holders.
As I was travelling from Howrah to Dhanbad by train 2311(HWH-KLK Mail) the daily passengers ( Pass holders) occupied the entire reservation coach(S9) and harass each and every passenger including me. Their groups also hit individual passengers who were asking for a place to sit on their own reserved berths. Moreover the TTE(P.N.Singh) favored them and arrived for checking after the go down at Burdawan, As this was not a coincidence because I travel every weekend by this train to Dhanbad as the TTE was bribed, now this kind of behavior is unbearable. safety must be provided to Individual passengers. Railway must be having some policy to treat pass holders.
I also got caught today at K R Puram, Bangalore station. For me too they gave the excess fare ticket of 253 rupees.I am not sure whether they have a different fine receipt for this. To my surprise I have seen many beggars happly doing their business at the platfrom. This is another LALU MAGIC to grab as much as money possible from commen man. Why don't they ensure that any one with platfrom ticket will not enter in side rather than hiding and trying to caught those unfortunate who had to rush in to see off some one. These guys will never check it at the enrty point and make sure that people get inside and get caught so that they can pocket some bribe or a heavy fine.

Really really shame of Indian Railway
The same incident was faced by me and my mom on 14 April 2009. We had gone to the railway station to drop my dad who was going from Kota to Bombay. We had one platform ticket the other was not purchased since there was no change and mother decided to stay out. But then for some reason she came inside with me. On returning we were fined for one platform ticket and a receipt of excess fare was given to us of Rs.321. On demanding the receipt they were not ready to give but after some arguments they gave us that receipt of excess fare on which there is no mention of fine for platform ticket.
SAME INCIDENT HAPPENED WITH ME, I WAS ALSO GIVEN SLIP OF EXCESS FARE, THEY EVEN ASKED FOR BRIBE, THIS HAPPENED AT AMRITSAR .THERE MUST BE SOME LEGAL COMPLAINT OPTION ? IF ANY ONE HAVE IDEA LET ME KNOW
In all the rail mandal there is heavy curruption .
Helpful
Found this helpful?
8 Comments
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    N
    Nihara Thomas
    from Mumbai, Maharashtra
    Sep 20, 2009
    Resolved
    Report
    Copy
    Resolved

    I am an engineering college student and was travelling from Mangalore Station to LTT Mumbai by 2620 Matsyagandha Express on September 17th 2009 ticket PNR being [protected] 3-AC Seat No. B2/035. A Train Ticket Examiner who had a badge which displayed his name as R. Robert entered the train and demanded that I present an ID for my ticket. As usual I showed him my college ID as i normally have done on previous occasions. He however got into a rage and very rudely and impolitely said that it was invalid unless I produced a passport/PAN card/drivers license/government employee ID. If I didn't have any of these I would have to pay a sum of Rs. 2500. When the passengers who were around me wanted to know the rationale for the amount he had demanded, he was furious and shouted at me saying I should get out of the train. As I was travelling alone I broke into tears and tried to call my parents. He refused to talk neither to any of them nor to the passengers who requested him for his ID. He then disappeared from the scene but after long intervals came back on three occasions saying that he would have to call the police. Co-passengers a naval officer Asst. Commander Shahnavaz, a member of the Rajya Sabha Mrs Sunita and others tried to intervene and he felt the pressure and never showed his face again.
    It is clear from the episode narrated that this public servant of the railways who was trying to intimidate and brow beat a young girl student travelling alone in order to extort money through ungainful means. I would request you to let the concerned authorities know about the incident and take immediate stringent action against such errant officers of the railways.
    My questions are:
    1. Why is the college ID affiliated to the state recognized university not valid?
    2. How can one expect young students to possess a PAN card/passport (if they have not travelled abroad)/driving license/Govt. issued employee ID card?
    3. Is it not possible to make provisions for a convenient alternative ID card accessible to all if it is the intent of the railways to make E-ticket booking facility as a convenient provision for all passengers?
    Thanking You

    Nihara Thomas
    501, Silver Arch,
    Lady Fatima Road, Poisar,
    Kandivila (West)
    Mumbai-400067

    College Address:
    St. Joseph Engineering College,
    Vamanjoor
    Mangalore - 575028
    Karnataka
    Aug 14, 2020
    Complaint marked as Resolved 
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      Sudhir Kumar Sharma
      from Mumbai, Maharashtra
      Sep 19, 2009
      Resolved
      Report
      Copy
      Resolved

      To,

      The Chief Commercial Manager (Refunds),

      Northern Railway, IInd floor,

      Station Building,

      New Delhi – 110 055.

      Sub : Non-receipt of refund of Rs.516.00 against my Rail Ticket No. 21280442/PNR No.[protected]

      -Sudhir Kumar Sharma – Payment Already Delayed – 215 Days



      Ref: Ticket Deposit Receipt No. 014825 dated 17.02.2009



      Dear Sir,



      This is to inform you that on 13.02.2009 I had booked my Rail ticket from Shahjahnpur to Najibabad by IInd AC for 16.02.2009.



      At Shahjahnpur station, when I entered in my compartment, TTE informed that no seat/berth is available in the compartment & AC compartment is full; hence they can not allow to enter into the compartment and he wrote/mentioned NO ROOM, NO RAC etc. on face of my ticket & signed accordingly on 16.02.2009 at 24.00 approx. at Shahjahnpur station, also I had requested to please allot me any seat/berth in Sleeper Class but he denied to provide the same as the big also rush was there.



      Any how I travelled in general class & reached at my destination on 17.02.2009 at Najibabad. At Najibabad station, immediately I met with SM/TTE regarding refund of my ticket, both officers informed that refund can not be given in cash due to computerized ticket booked and the same had to entered in Computer & at reservation counter, the clerk has collected my Rail Ticket in Original and he has given me a receipt namely TDR No. 014825 dated 17.02.2009 and told me that the refund would be reached at my address mentioned in said TDR, but sorry to say that more than 215 days have been passed and I have not received my refund of Rs.516.00. In the matter, I had also contacted to Najibabad and Bijnor Station for delaying in my refund but they ignored to me.



      Kindly you are requested to please remit the same through Registered Post an Account Payee Cheque/Demand Draft alongwith interest beyond 60 days in the name of ‘SUDHIR KUMAR SHARMA’ at the earliest to enable me to get my payment.



      Thanks with regards,



      Sudhir Kumar Sharma

      Mobile No.[protected]

      Phone:[protected]

      Dwarikesh Sugar Industries Ltd.,

      Dwarikesh Nagar-246 762,

      Distt.: Bijnor-U.P.
      Aug 14, 2020
      Complaint marked as Resolved 
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        Surabhi Borkar
        from Delhi, Delhi
        Sep 18, 2009
        Resolved
        Report
        Copy
        Resolved

        I travel first class from Matung to Andheri and back . On 16th September the 7:38 pm train that I boarded from Andheri had one coach which was dirted with human feces. Yesterday i.e on 17th September 2009 I happen to take the same train and it too has the . It was not cleaned .. The feces had got spread due to someone stepping on it . Are not the raliways responsible to ensure "No one dirties the compartments " and they are cleaned . This is very common in Ladies First class.

        Request the concern authority to looks into the issue.
        Aug 14, 2020
        Complaint marked as Resolved 

        Western Railways — DIRTY COACHES

        I travelled from goregaon to Churchgate on 7.2.2010. I took local which was a fast and was scheduled at goregaon at 9.46 am and took middle first class. the coach No. was 1009A. I entered to find all dirt around. The coach was unclean. Infact I was surprised to see that the seats were so dirty, smelly and was almost black. No one could sit on the seat with using newspaper. It looked like 3rd class. I moved to second class as it was a better one.

        It seems that railway department has no time to see it.... may be they are busy in their own affairs.

        siddharth murarka
        To,
        Whomsoever it may concern,
        I am a regular traveller of western railway. These days i have seeing many changes in the basic infrastructure of the railways.
        I travel from borivali to mumbai central. Maximum times in the evening while retrurning back from mumbai central to Borivali, train goes to the platform no.8 or 7 in borivali, but there are no such annoucements made in the train on the same due to which many times there is a lapse between the passengers of platform no.7 & 8 when both the trains follow each other in borivali. The number of trains going to the platform no. 7 & 8 is higher in the evening peak time, due to which more rush is found on the platform no. 7 & 8.
        most of the people when they get down at borivali they walk towards platform no.1 which shows that the number of people living or preferring near side of borivali platform no.1-6 are more.
        Helpful
        Found this helpful?
        2 Comments
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          Apoorva Madhusudan
          from Muvattupula, Kerala
          Sep 16, 2009
          Resolved
          Report
          Copy
          Resolved

          I was travelling on the Shirdi - Vishakapatnam Vishaka Express, having departed from the Sai Nagar Station [Shirdi] at 6:50pm on the 10th of September to disembark at the Secunderabad Junction. We were a group of five women, all relatives of mine, and were allocated seat numbers 1,2,3,4,5 in the S2 compartment. As there were very few travellers in this train, only two second class compartments [S1 and S2] appeared to be satisfactorily occupied while the remaining seven coaches were more or less empty through the remainder of the journey.

          As the seats were located near the exit doors of the coach, and three of the women were elderly by nature, we even requested the TTE to provide seats somewhere in the middle of the coach. He said that transferring a group of people ie. us, would not be possible, and told us that we could instead lock the doors of the coach at night, as nobody was expected to exit/ enter through the remainder of the night's journey. I slept off around 2 am in the morning and my relative was up around 5.30 am the next day.

          At around 8am, when all o[censored]s were awake, we decided to transfer to a compartment in the middle, as the stench from the toilets were too much to handle. It was then we realized that an Infosys travel bag containing my mothers and my artefacts was missing.

          Although there was no money or jewelery, it contained a Siemens hearing aid worth Rs. 22,000 and is extremely difficult to replace.

          We searched the entire train immediately and even went to locate the TTE so as to report the matter to him. However, he was not to be located in any of the compartments, even in the First Class AC Compartment, where a Railway Vendor reported him to be sleeping. The train arrived around 10am where in we disembarked and reported the matter to a police officer, Mr. Kodana Rao, of the Secunderabad Railway Police. He went in search for the train guard so as to locate the timings and stations the train had stopped at during the night. The guard was not available and the police officer, having heard the contents of the luggage, told us that filing the FIR was a lengthy procedure and downright told us to forget about the whole matter, as we were residents of Chennai and did not take any more interest in the matter.

          The travel bag is a distictive blue and cream Infosys shoulder bag, with wheels. The distinctive contents include:

          1. Siemens Hearing Aid (red colour) in a white dehumidifier box
          2. Homeopathic kit which contains a list headed by the name of Dr. Premila Rajan and her phone number
          3. Turakhia blue optical kit containg hair accessories.
          4. A book called City of Glass by Alexandro Barisso.
          5. Several sets of clothing and cosmetics.

          The entire worth of the lost baggage is about 30, 000 rupees.

          It is extremely shocking that the TTE was absent when we needed him, and that the Secunderabad Railway Police dismissed the entire matter, on hearing that the most important item was a hearing aid and refused to believe that it was worth 22, 000 rupees.
          Aug 14, 2020
          Complaint marked as Resolved 

          architect — Indian Railways - Theft

          I was travelling on the Shirdi - Vishakapatnam Vishaka Express, having departed from the Sai Nagar Station [Shirdi] at 6:50pm on the 10th of September to disembark at the Secunderabad Junction. We were a group of five women, all relatives of mine, and were allocated seat numbers 1,2,3,4,5 in the S2 compartment. As there were very few travellers in this train, only two second class compartments [S1 and S2] appeared to be satisfactorily occupied while the remaining seven coaches were more or less empty through the remainder of the journey.

          As the seats were located near the exit doors of the coach, and three of the women were elderly by nature, we even requested the TTE to provide seats somewhere in the middle of the coach. He said that transferring a group of people ie. us, would not be possible, and told us that we could instead lock the doors of the coach at night, as nobody was expected to exit/ enter through the remainder of the night's journey. I slept off around 2 am in the morning and my relative was up around 5.30 am the next day.

          At around 8am, when all o[censored]s were awake, we decided to transfer to a compartment in the middle, as the stench from the toilets were too much to handle. It was then we realized that an Infosys travel bag containing my mothers and my artefacts was missing.

          Although there was no money or jewelery, it contained a Siemens hearing aid worth Rs. 22,000 and is extremely difficult to replace.

          We searched the entire train immediately and even went to locate the TTE so as to report the matter to him. However, he was not to be located in any of the compartments, even in the First Class AC Compartment, where a Railway Vendor reported him to be sleeping. The train arrived around 10am where in we disembarked and reported the matter to a police officer, Mr. Kodana Rao, of the Secunderabad Railway Police. He went in search for the train guard so as to locate the timings and stations the train had stopped at during the night. The guard was not available and the police officer, having heard the contents of the luggage, told us that filing the FIR was a lengthy procedure and downright told us to forget about the whole matter, as we were residents of Chennai and did not take any more interest in the matter.

          The travel bag is a distictive blue and cream Infosys shoulder bag, with wheels. The distinctive contents include:

          1. Siemens Hearing Aid (red colour) in a white dehumidifier box
          2. Homeopathic kit which contains a list headed by the name of Dr. Premila Rajan and her phone number
          3. Turakhia blue optical kit containg hair accessories.
          4. A book called City of Glass by Alexandro Barisso.
          5. Several sets of clothing and cosmetics.

          The entire worth of the lost baggage is about 30, 000 rupees.

          It is extremely shocking that the TTE was absent when we needed him, and that the Secunderabad Railway Police dismissed the entire matter, on hearing that the most important item was a hearing aid and refused to believe that it was worth 22, 000 rupees.
          Taking care of our own belonging is ones responsibilities or someone else??? Are you enough educated "Infosys" guy??? u r missing it by u r own mistake and putting blame on someone else. Is it fair??? now throw the experience and keep the lesson...
          Dear Madam/Sir,
          This is in reference to a complaint against a tout who is illegally running an architechts company in Jodhpur and has cheated many like me. This gentleman doesnt even hols a PAN number himself and introduces himself as an architecht. He even has a website, could you kindly guide me where I can make a complaint against him.
          Regards
          Rajat Singh
          Helpful
          Found this helpful?
          3 Comments
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            M
            M. A. V. Rama Rao
            from Delhi, Delhi
            Sep 15, 2009
            Resolved
            Report
            Copy
            Resolved

            Dear Sir:

            Last month i.e.in August, I made a visit to Agra with my family from Rajahmundry, Andhra Pradesh. I booked my to and fro tickets one month in advance from Rajahmundry at Railway Station. The tickets are not e-tickets.

            I booked my return ticket from Agra to Rajahmundry in Swarnajayanthi express for 16th august, 2009. But the railway authorities cancelled the train due to some problems.So, I need to cancel the ticket (total fare paid back by the railways with zero cancellation charges). But many passengers have to start at the same moment to andhra and we got no time to book the return tickets. So, I took the help of internet and booked e-ticket from Agra to Rajahmundry in Dakshin Express.

            But, I don't have any photo identity proof with me which I came to know that it is necessary to travel by e-Ticket. Since, I had the original ticket provided by railways (before cancellation of swarna jayanti express), I didn't keep any of my photo identity proofs. So after getting in to the train with e-ticket the ticket inspector charged the total fare on ticket and some extra fine by considering that we are travelling with out a ticket (according to the rules of Indian railways e-ticket service). I showed him my ATM cards with my name and photo, my old cancelled ticket and even the photo identity card of my membership in Dayalbagh satsang, Agra which I visited. Even our names are matching with the list the inspector is having, but nothing worked out. He want either PAN card, Passport, Identity card from a state or central government.

            This actual problem arised because of the cancellation of the Train Swarna Jayanthi. What I feel is Railway authorities must run another train because there were many passengers who need to travel. It is the season and many will travel from agra only because they visit Dayalbagh Spiritual organization during this month. Many of the satsangis sufferred a lot. I didn't understand why the e-ticket must require all these photo identity proofs because the ticket will be generated by IRCTC computer only. Infact what is the difference between original ticket and e-ticket. Infact any duplicate person can travel with original railway ticket then why railways is so particular about e-ticket. Every passenger should then carry his/her photo identity card.

            Please suggest me whether is there any chance of getting my money? If not please let me know what mistake I did and is it really necessary to carry photo identity card along with e-ticket while the ticket purchased from the railway counter do not require such proofs even though chances of misusing the tickets are high.

            Thanking you,

            M. A. V. Rama Rao
            APP Mills
            Rajahmundry
            Ph:[protected]
            Aug 14, 2020
            Complaint marked as Resolved 
            respected sir,
            My name is jitendra bhatt my uncle did booked my ticket by irctc online ticket service but he did a mistake of booked my ticket of my pet name 'kano' but in my driving licence there is my orignal name so can i know what should do in this condition how much fine will i have to pay.

            Kindly be helpful
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              Sanjay kumar mishra
              from Bengaluru, Karnataka
              Sep 15, 2009
              Resolved
              Report
              Copy
              Resolved

              From:Sanjay kumar mishra
              C/O Bishnu kant jha
              Sector: 8D new,Qno:3265
              Bokaro steel city
              Dist:Bokaro steel city
              State:Jharkhand,pin:827009

              To
              The CCM Refund manager,
              South eastern railway
              Kolkata,

              Sub:to refund the amount of my canceled ticket,

              Sir,
              Myself Sanjay kumar mishra want to bring to your kind notice problem incurred due to technical reasons of railway which costed me heavily. I booked 4 persons tickets on 20-07-09 at 09:51 am bearing PNR no-[protected] by train no 3351 and 2835 for date of 25-08-09 for Bokaro steel city to krishnarajapuram via Hatia through my credit card from Bangalore receipt of which is enclosed. Afterwards went to my native bokaro steel city and wanted to cancel one of the person ticket from bokaro station and wanted to get three name but they canceled linked ticket from hatia to krishnarajapuram bearing Zero amount for train no 2835 and PNRno [protected] on 15-08-09 at 10:37 am but unable to cancel main ticket from Bokaro steel city to krishnarajapuram via hatia bearing the ticket amount and PNR no is [protected] finally I was left with two tickets first ticket having four passengers and second ticket having three passengers name and nil amount refunded to my account then ticket booking counter person guided me to go to Ranchi for the other ticket cancellation and I went to Ranchi on 22-08-09 but they refused to cancel the tickets and told it is not possible from here then I visited so many TT then one of the TT told that on journey date it can be canceled by on board TT and amount will be refunded but when I boarded the train on 25/08/09 the TT refused to do any thing and guided me to write a letter to you.
              Hence I am hopeful that you will understand my problem & will do the needful. so that I can get back my money which I have lost due to some technical fault and non co-operation by railway officials. All the original tickets are enclosed herewith for your convenience. Hard copy already mailed to CCM refund office, south eastern railway, Kolkata.
              THANKING YOU
              Yours faithfully
              Place:Bangalore
              Date: 29-08-09 (SANJAY KUMAR MISHRA)
              PNR no: 1)[protected]
              2)[protected]
              Credit card no:[protected]
              Mobile no: [protected]
              Email Id: [protected]@yahoo.com
              Aug 14, 2020
              Complaint marked as Resolved 

              Railway tkt — Refund of cancellation amount

              I AM CANCELLED MY RAILWAY TKT BOOKING REF NO. EZR[protected] DT 14 MAR 2009, BUT TILL TODAY I AM NOT GET MY AMOUNT BACK,

              YOU ARE REQUESTED TO LOOK THE MATTER AND RELEASE MY PAYMENT,
              YOU ARE CHARGE 240/= CANCELLATION CHARGES BUT AS PER RAILWAY NOMES THAY ARE CHARGE RS 30/- RER TKT, WHY YOU CHARGE SO MUCH AMOUNT,

              PLEASE REPLY

              REGARDS

              SANJAY
              Dear Sir,

              I have booked ticket on 24/03/2010, from VIRAMGAM JN(VG) to jabalpur and boarding at VADODARA JN for date of journey 25/03/2010 .In the name of my mother "RASHMI MEHTA" and my uncle "PRABHAT DAVE".
              PNR no is "[protected]" and Transaction id is "[protected]".
              When my mother board on the train, ticket collector deny his ticket.
              when i talk to indian railway executive, he said your ticket has been canclled from your end. But I did not make such a transaction in irctc.co.in. If i had made such transaction, there should be one record in cancelled history and refund status field, but there is no such record avalaible even there is no record in booked history too.

              My parents paid fine 1900 rs and rasid number is :-" 899566" and ticket no :- "BOK 59T797"

              Indian Railway — ticket cancellation

              i have already (4 times) requested indian railway to cancel my e-ticket as mentioned below:



              à PNR No. à Class à Date of Journey à Name of Passengers à Booked on

              [protected] 2 AC 2nd Sept. 2011 Umesh Kalantri and Sonika Kalantri 20th July 2011



              However neither the website if working nor the representative pick up calls or solve the issue. The ticket when requested for cancellation was in waiting status and now has already come to RAC. This will cause extra charges being debited and lessor refund in my account.

              the website has 3rd class services and connects one person's account to various other person. Indian railways if cant provide services should not claim the same to be done. I want my money back for the aforesaid tickets.
              ON 27/3/14 I HAD CANCELLED MY TICKET nO. [protected] FROM TRICHUR TO VARKALA SIVAGIRI AND THE CHARGES WAS RS. 640/-, BUT WHILE CANCELLING THE SAME TICKET, YOU HAD DEDUCTED RS. 240/- (DT. OF JOURNEY WAS 14/4/2014).WHEREAS ANOTHER TICKET NO. [protected], YOU HAD CHARGED ONLY RS. 90/-(DT. OF JOURNEY 28/4/14) WHY THIS DIFFERENCE? PL REPLY TO ME [protected]@ymail.com. Sivan pillai([protected])
              To,
              Office In charge
              CCM/REFUND/SER
              14, STRAND ROAD
              KOLKATA-700 001
              Contact:[protected],

              Sub – Request for Refund amount, For Ticket Canceled vide PNR No. [protected]. On Date 25/02/14,

              Respected Sir/Madam,

              Regarding above Subject, I have booked an Eticket with two passenger on Date: - 18/02/14, for journey date: - 25/02/14, from Secunderabad to howrahat, at irctc portal online by my I.d. rkumar2121, vide PNR no: - [protected], & transition ID: - [protected], Bank: - hdfcvbvpg
              Ticket Detail as Bellow:-

              Ticket Details:-
              PNR Number Transaction Id Train Number From To Date of Journey
              [protected] [protected] 18645 Sc. Hwh. 25/02/14

              After Chart preparation, I was found that, one ticket in RAC & one other WL-1, than I filed TDR vide Reference no. - ekt[protected], on date 25/02/14, at 10.00AM,

              Passenger Details:-
              Sl.No Passenger Name Age Sex Reason for TDR TDR Filling Date
              1. Ramesh Kr Soni 43 male Rac 25/02/14
              2. Divya Soni 11 female Wl.-1. 25/02/14

              But up to date I have not received, Refund Amount in My hdfc credit card account,

              So, I Request You, Kindly Relies Refund Amount in my Bank Account as Early Possible,

              Now at, irctc portal showing, Refund Status: - Refund under process in TDR History

              Kindly do needful accordingly,

              Thanking You,

              Your Faithfully


              Ramesh Kumar
              IRCTC ID: - rkumar2121
              4-2-12, Nacharam Village,
              Near- Municipal office
              Hyderabad- 500 076
              Helpful
              1 other people found this review helpful
              1 found this helpful
              5 Comments
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                SUNIL SOHANI
                from Pune, Maharashtra
                Sep 14, 2009
                Resolved
                Report
                Copy
                Resolved

                CVM coupons is valid for single journey only? if yes then why not mentioned on CVM coupons booklet.....Because yestday Dt.13th Sept 2009 Mr.S K Patil (TC) caught me at virar while Travelling. I punched coupons from Nallasopara (i.e. from NLSP To Dadar and NLSP To Virar Return of Rs.40/-) I want to clarify from your end is this ok as i already paid fine of Rs.508/-
                Aug 14, 2020
                Complaint marked as Resolved 
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  B
                  BIKRAM KUMAR SHARMA
                  from Kakinada, Andhra Pradesh
                  Sep 11, 2009
                  Resolved
                  Report
                  Copy
                  Resolved

                  non refund of difference amount
                  Dear Sir,

                  My name is Bikram Kumar Sharma. I had to travel from Mumbai to Trivandrum by IIIAC despite i was having 2nd AC ticket due to non availability of 2nd AC Coach.

                  I filed a TDR on 29.05.2009, details of which are given below. But railway has declined my request by saying that Party had not obtained Lower Class Certificate (LCC) from TTE.

                  I want to know, why i am not eligible for refund. Other passenges who had booked ticket through counter, were eligible for refund and they were given refund claim slip from TTE instant. TTE was not giving Lower Class Certificate to those were booked online. He simply refused saying that we would have to make request online,
                  Kindly look into the matter.

                  thanking you,

                  bikram kumar sharma
                  [protected]

                  TDR Details
                  Transaction Details
                  PNR Number [protected] Booked On[protected]
                  Transaction ID [protected] Ticket Type eticket
                  Class 2A Internet Service Charge Rs 20.00
                  Date Of Journey 23/5/2009 Ticket Charge Rs 1884.00
                  Bank SBIAssociate Total Rs 1904.00
                  Train No 6381 Railway Zone SR
                  From Station MUMBAI CST(CSTM) IRCTC Zone RD/SZ
                  To Station TRIVANDRUM CNTL(TVC) Quota General

                  Ticket Details
                  S# Name Age Sex Coach Seat Res-Status
                  1 BIKRAM K SHARMA 30 Male 0000/ Booked



                  Reason For TDR : Difference Of Fare In Case pro
                  per Coach Not Attached.
                  TDR Status : Admin Approved
                  Reference No : ekt[protected]
                  TDR Filing Date : 29-May-2009
                  Refund Status : Refund under Process
                  Refund Date : Not Available
                  Refund Amount : Rs.0.00
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Soni Pathak
                    from Delhi, Delhi
                    Sep 10, 2009
                    Resolved
                    Report
                    Copy
                    Resolved

                    Dear Sir,

                    I, Soni Pathak, travelled from Happa to Madgaon by train no 6337 Ernakulam Okha Express on 16 Aug 09 with PNR No 81311009 . I did as elf booking of some of the household item of mine bearing bill no C693033. The parcel was supposed to be offloaded at Madgaon station. But that was not offloaded. On non-receipt of my self booked parcel I contacted Mr B M Pujari on 18 Aug 09 at 0930 hrs at the parcel office, Madgaon. He assured that the item will be delivered in 04 days. But the same has not yet been delivered to me, after several enquiry also I am not getting any information and help from the Konkan Railway Staff.
                    In view of the above I request you to please guide me on what step should I take to get the parcel and what is the procedure to file a case against the Konkan Railways in the Consumer Forum to address my problem
                    For this kind act of yours I shall ever be grateful to you

                    Thanking You


                    regards


                    Soni Pathak
                    Aug 14, 2020
                    Complaint marked as Resolved 
                    Complaint regarding non receipt of self booking household luggage. Details as under:-
                    Name : UK Sen
                    From station : BRC (Vadodara)
                    To station : Dimapur
                    Bill No : C-821733
                    Date of Booking : 26/04/2011
                    Details of Luggage : 6 x Steel Boxes, 1 x Wooden Box & 5 x Carton Packets
                    Complaint regarding non receipt of self booking household luggage. Details as under:-
                    Name : P Srinivasulu
                    From station : Nasik Road (NK) (Maharastra)
                    To station : Amoni (Nowgaon (Distt)) (Assam)
                    Bill No : B494842
                    Date of Booking :20/07/14
                    Details of Luggage : 4 x Steel Boxes, 3 x Plastic Bdle & 1 x Motor cycle
                    My mobile No : [protected]
                    Helpful
                    Found this helpful?
                    2 Comments
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      R
                      RAJU MALAGI
                      Sep 9, 2009
                      Report
                      Copy

                      My complaint to Indian railways seemd to be ignored, please see the response attached. can you help?



                      [protected][protected][protected][protected]
                      From: [protected]@irctc.com [mailto:[protected]@irctc.com]
                      Sent: Friday, September 04, 2009 3:50 PM
                      To: Malagi, Raju
                      Subject: Miscellaneous


                      INDIAN RAILWAY CATERING AND TOURISM CORPORATION LTD.
                      (A Govt. of India Enterprise)
                      Date: 04-September-2009

                      Name of Complainant: Mr Raju Malagi
                      Address of Complainant: BUILDING NO 4/301 RUBY CHS,GARDEN ESTATE NEAR DMART

                      Sub: Complaint lodged by you about services/products of IRCTC.
                      Ref: Complaint ID GAX[protected]
                      Remarks: Thank you for sparing your valuable time in writing to us. Complaint is general in nature and detail of complaint is not mentioned hence no action can be taken. Inconvenience caused to you is deeply regretted.
                      Assuring you the best services at all times.



                      DGM (Q)
                      IRCTC, Corporate Office
                      New Delhi
                      truly & sincerely pure govt. type cleansweep reply.
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        P
                        pravin b churi
                        from Noida, Uttar Pradesh
                        Sep 8, 2009
                        Resolved
                        Report
                        Copy
                        Resolved

                        Many without ticket passengers travel in the first class compartments of MEMU Shuttle which starts from VIRAR for DAHANU RD. in the morning at 8-35. Mainly these passengers are from police dept. who are taking as their birth right to travel by train without ticket. This is resulting in injustice to the bonafide pasengers who are buying tickets honestly. Will the Railway authorities will look into the matter?
                        Aug 14, 2020
                        Complaint marked as Resolved 
                        I would like to inform you that the train (Local) leaving from Dahisar Station at 05.36 a.m.towards Churchgate from Virar is full of passengers, without ticket. Please note that all the people ( With or without ordinary ticket) entering into the 1st Class Ladies Compartment and occupying the seats, and not allowing the 1st Class pass holders to occupy the seats. There is no TCs for checking in the train or, at platforms to catch them.Due to it the railway is getting heavy losses as well as 1st class passengers suffer lot.

                        I, also would like to suggest that add one more train between 05.36 a.m. to 05.55 am to Churchgate as there is 19 minutes gap for next train. The 05.36 train is full with passengers especially ladies compartment ( 1st Class and IInd Class ladies compartment) .The people those who works in and around the Churchgate area in 1st Shift (07.00 am) cant' reach in time. Now early morning lady passengers are more than in the past. So the ladies compartment which is open for gents in the night from 10.30 to 6.30 a.m is to be changed to 11.00 p.m to 05.00 a.m.so that that the same compartment also can be used for ladies.

                        I hoe you will look into the matter as early as possible and consider my request and oblige.

                        Thanking you,
                        Yours faithfully,
                        Sujatha Raju Iype.
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          D
                          Dev
                          from Mumbai, Maharashtra
                          Sep 8, 2009
                          Resolved
                          Report
                          Copy
                          Resolved

                          I am often travelling to and fro between coimbatore and tamilnadu in train. I am experiencing constantly with same problem in the day time train (Kovai express and chennai intercity express). The TTR's of the train are allowing the beggars and street vendors inside the train and they are also getting bribe from them,.. Morethan everything, they are letting "inter-sex" people.. they are coming and behaving inside the train in a very bad manner..

                          It should really be stopped......
                          Aug 14, 2020
                          Complaint marked as Resolved 
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            N
                            Nirav Joshi
                            from Mumbai, Maharashtra
                            Sep 8, 2009
                            Resolved
                            Report
                            Copy
                            Resolved

                            Dear Sir,

                            I am a regular traveller of Shatabdi Exp from Surat to Vadodara.
                            After addition of more seats in Mumbai-Ahmedabad Shatabdi,Current reservation is stopped at Surat station since last one month.
                            Booking cleark at current reservation counter suggests pessengers to take a first class ticket and board to Shatabdi and then to pay the difference to T.C
                            T.C s are not beliving that Surat railway station is not issueing current reservation tickets so they behave badly with the pessengers boarding from Surat
                            Aug 14, 2020
                            Complaint marked as Resolved 
                            I want to reserve my seat in indian railway himself
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              P
                              Premlal Ramdas Koshti
                              from Aurangabad, Maharashtra
                              Sep 7, 2009
                              Resolved
                              Report
                              Copy
                              Resolved

                              Dear sir,
                              On 7th Sept. 2009 nine berths are booked From Bhusawal (Centre Rly. Stn.) in forenoon between 11.20 hrs to 11.36 hrs. to proceed to Haridwar on 19th Oct.2009 by train No.2715 (Sachkhand Express) and 8477 (Utkal Exp) against PNR No.[protected],[protected],[protected] and[protected]. All the female passangers are scheduled to board in the train at Bhusawal only. All the berths are on waiting list bearing W/L Nos.RLWL/60, 61, 62, 63, 64, 65, 66, 67 & 68 in train No.2715 and RLWL/79, 80, 81, 82, 83, 84, 85, 86, & 87 in train No.8477.
                              But, it is surprising to note that one berth booke on 7th Sept. 2009 in the afternoon at Bhusawal between 16.18 hrs. to 16.18 hrs. to proceed to Haridwar on 19th Oct.2009 by same trains against PNR Nos.[protected] and[protected] has been alloted confirmed berths in both trains by alloting berth No.12 (LB) in Coach No. S7 in train No.2715 and 33 (LB)in Coach No.S8 in train No.8477. How can it be, unless there exists some error/flaw in the online programme itself ? Will you kindly look in to the problem and eliminate the error under intimation to me, as such error causes inconvenience to consumer, specifically female passangers.

                              Similerly, on the same date i.e. 07th Sept.2009 nine berths are booked from Bhusawal (Centre Rly. Stn.) between 16.05 and 16.30 hrs. for performing back journey from Haridwar to Bhusawal by train Nos. 4042 and 2716 on 03rd Nov.2009. Thoughn confirmed tickets are issued by alloting Coach No. and berth/seat Nos. but none of the female passangers is alloted lower berth inspite requisition form was filled in to allot lower berths.
                              Again, it is observed with surprise and pain that in case of confirmed tickets issued from Centre Rly. Station Bhusawal against PNR Nos.[protected] and[protected] to perform journey from Haridwar to Bhusawal by train Nos.4042 on 03rd Nov.2009 and 2716 on 04th Nov.2009, the passanger (Female) has been alloted "LOWER " berth. Why such disparities are could not be followed. Here again above examples gives room to the consumer that in "Railway Reservation system there exists some flaw which allows to the peerson sitting on "Booking window" or "Controlling room" can manipulate the things to his whims.

                              Please investigate the matter and arrange to eliminate the error from entire net and confirm per return e mail.
                              Aug 14, 2020
                              Complaint marked as Resolved 
                              How much in first place do you care about the convenience of females?
                              Have you checked with your conscience first that you have treated all the females(you met or did not meet) properly till date and have not made any anomaly in treatment to them?

                              Before trying to change the system it will be more useful if we try to change our thoughts and our society first?
                              The system is just a reflection of our society and the people living in it in general.
                              Our thoughts and actions should be broad enough to change the system.
                              Try to Change yourself first before trying to change the system.

                              If our thoughts are narrow-minded, changing the systems is just an illusion of the betterment of the society. If you mis-treat your family, your loved ones, the females in your family or may be outside it, your thoughts and beliefs are not broad enough and deep rooted in orthodox systems and beliefs, what will this online system do to a greater cause of Indian society;)

                              Agreed that more and more such consumers should come forward to correct the Indian systems. But I guess it is more and more required that such consumers/people come forward for a general upliftment of the society and some stupid beliefs and orthodox ways of living like dowry systems, harrassment to women, ill-treatment to members of family, society in general, depriving people of choices they make and the life they want to lead, forcing your views/decisions on the family members esp. females etc etc.

                              How often have you forced your decisions on others? do you ever reflect on such things?
                              Railways forcing you to take a seat is no big deal..compared to this.
                              I hope you will agree that Indian society needs more of social/family upliftment first.

                              Let us strive to make a better society first instead of better systems.

                              - Anonymous
                              yeah right, people who themselves commit disparities in treatment to others, force their decisions on others/family members etc..DO NOT have the right to speak about flaws in the systems or other people's whims. If pain is what you give others, pain is what you get:).
                              Very Bad part on the complainant.If you mistreat, give pain to others for anything, you would be deprived of precisely the same thing.Probably, railway man did the right thing.
                              So here's wishing you all the pain in this world, for all the pain that you have given others.

                              Indian Railways — System for booking E Tickets

                              PNR[protected] I am very much surprised while booking my ticket from Net.I booked my ticket at W/L 2 .when I am making payment for it through bank my W/L status jumped to 18.Let me know that u have so many formalities to book the E ticket;but sorry to say that you are making fools to your valued costumers.IF I book ticket and connecting to Bank to make the payment,Why W/L status Jumped on 18.ANNA HAZARE and others PEOPLES are fighting for truth but sorry to say TRUTH IS HIDDEN IN THE THICK LAYERS OF CORRUPTION.
                              Helpful
                              Found this helpful?
                              4 Comments
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                sudhanshu shekher
                                from Delhi, Delhi
                                Sep 5, 2009
                                Resolved
                                Report
                                Copy
                                Resolved

                                i am daily going gannaur[sonipat] by bus because there is no more than two trains in the morning. from ndls 1st train is at 6.30 which can not catched by me because long distance from my home to station.
                                2nd train is at 8.30 which reaches gannaur at 10.10 and i missed my first class.
                                so please increase the no. of trains in the morning in between 7-8am..
                                Aug 14, 2020
                                Complaint marked as Resolved 
                                Respected Sir,
                                We are very unlucky that we live in a region where south-eastern rail official ignore the improvement of our region. Kona is a station in Howrah - Amta route. This section was started since 1984 by Late Gani Khan Chowdhury. Only 6 pairs trains are plying in this route. 4 years ago when this train was up to Bargachia / Mahendralalnagar there was no problem. After 2008 this route was extended up to Amta and no. of passengers using this train go up rapidly. So I appeal to you to increase frequency Amta - Howrah / Shalimar local at least two pairs.
                                My another question is why Rail do not use the track from Kona to Dankuni. The passengers are waiting for a green signal from rail official when that day come we can travel from Kona to Dankuni or Kona to Dumdum by train. Amta - Howrah local takes 30 minutes from Kona to Howrah as this track is laying via Satragachi and this route is not shortest. If Kona - Dankuni local is availed, we can travel Dankuni by 15 minutes and we can travel Dumdum 35 minutes via Bhattanagar, Joypurbil area. South-eastern railway & Eastern railway can introduce Kharagpur - Dankuni local by which passengers can travel from Medinipur district to Hooghly / Burdwan district easily.
                                I hope that our respected DRM sir of Kharagpur division will consider my proposal seriously. I am waiting for your kind reply.

                                Place: Kona
                                District:Howrah Yours Obediently
                                10.02.12 Shyamali Layek
                                Black Diamond Express is very crowd train. Passengers of Bandel can not get seat. Passengers from Naihati & Sealdah zone come to Bandel.
                                So give us Sealdah - Dhanbad Express train after Black Diamond Express. This train will be same timing.
                                Helpful
                                Found this helpful?
                                2 Comments
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  Sasi
                                  from Pune, Maharashtra
                                  Sep 5, 2009
                                  Report
                                  Copy

                                  Station: Bharat Nagar, Hyderabad

                                  Train No& Name: 2737 - GOUTAMI EXP

                                  Booking Time: 8:15 AM

                                  I've booked two tickets from RJY to SC station for two elders one of them being more than 60yrs old. Obviously I've preferred lower berths for both of them. The journey date is[protected].The vacancy at the time of reservation was 115. After submitting the form the official at the counter said that they have no lower berths at all and I had to take two upper berths at that time.

                                  But when I checked availability on IRCTC website it is allowing me to book two lower berths and that to in same compartment. Now the time is beyond 10'o clock and still i'm able to book two lower berths in same train for same day for two lower berths.

                                  Does this mean that I need to beg and bribe the official at the counter to book lower berths?

                                  What is the need of such M....F... officials at the reservation counter who has no idea of what problem an elder passenger faces during an overnight journey?

                                  This clearly shows that officials at the reservation counter are involved with private booking agents and sell such berth reservations to them for commission. If not give us the explanation on this.
                                  wl/13
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    H
                                    harish jadhav
                                    from Bhopal, Madhya Pradesh
                                    Sep 3, 2009
                                    Report
                                    Copy

                                    my t.d.r. refund amount not received
                                    Dear sir / madam

                                    i am giving the entire details of the email exchanged between me and the railway department, i had cancelled my ticket on 31st of march 2009 till i now i have not received my cancelled amount, this despite my repeated request over the phone or email.

                                    i kindly request you to help me get my refund if thats not possible kindly guide me how shoul i go about to take this matter further.

                                    going by the diffrent complaints posted in the site, i came to know i am not the only one who has been foolled around by the railways, it is a serious matter of concern not only to me many others
                                    therfore i request to you take steps to ensure this type of negligence are not repeated by the railways in future.
                                    raghuram
                                    [protected]










                                    i am still waiting

                                    Note: Forwarded message attached

                                    -- Original Message --

                                    From: tdrprocess [protected]@irctc.co.in
                                    To: srinivasansrinivasan [protected]@rediffmail.com
                                    Subject: Re: Fwd: refund

                                    Dear customer,



                                    Sorry for the inconvenience. Kindly note that yourrefundcase of PNR No. [protected] has been forwarded to CCM/Northern Railwayon dt. 03.04.09. We have already issued Reminder No. 1 dt. 08.07.09 to concerned railway to chase up the case. Butdespite reminder refund yet not received from the concerned railway.Now we aresending a Reminder No. 2 dt. 07.08.09 withall the papers pertaining to your refund case to concerned railway tochase upthe cases. As soon as refund, if any, received it will be credited toyour cardaccount..





                                    Regards,



                                    Sanjay Suman

                                    [protected]@irctc.co.in

                                    Ph:[protected]










                                    srinivasansrinivasan wrote:
                                    >
                                    > Dear Sir,
                                    > i am still waiting for the refund.
                                    >
                                    >
                                    > On Wed, 08 Jul 2009 18:15:08 +0530 wrote
                                    > >
                                    > >
                                    > >Dear customer,
                                    > >
                                    > >
                                    > >
                                    > >Sorry for the inconvenience. Kindly note that your refund case ofPNR
                                    > >No. [protected] has been forwarded to CCM/Northern Railway on dt.
                                    > >03.04.09. Refund yet not received from concerned railway, so we are
                                    > >sending a reminder with all the papers pertaining to your refundcase to
                                    > >concerned railway on dt. 08.07.09 to chase up the cases. As soonas
                                    > >refund, if any, received it will be credited to your card account.
                                    > >
                                    > >
                                    > >
                                    > >
                                    > >
                                    > >Regards,
                                    > >
                                    > >
                                    > >
                                    > >Sanjay Suman
                                    > >
                                    > >[protected]@irctc.co.in
                                    > >
                                    > >Ph:[protected]
                                    > >
                                    > >
                                    > >
                                    > >
                                    > >
                                    > >
                                    > >[protected]@irctc.co.in wrote:
                                    > >>
                                    > >>
                                    > >>
                                    > >> Dear Concern,
                                    > >>
                                    > >> Plz look into the matter.
                                    > >>
                                    > >> [protected]@rediffmail.com
                                    > >>
                                    > >>
                                    > >> Thanks & Regards
                                    > >> Akshay
                                    > >> [protected]@irctc.co.in
                                    > >> www.irctc.co.in
                                    > >>[protected]
                                    > >>
                                    > >>
                                    > >>
                                    > >>
                                    > >> ----- Forwarded message from [protected]@rediffmail.com -----
                                    > >> Date: 3 Jul 2009 12:00:39 -0000
                                    > >> From: srinivasan srinivasan
                                    > >> Subject: refund
                                    > >> To: [protected]@irctc.co.in
                                    > >> Cc: [protected]@irctc.co.in
                                    > >>
                                    > >>
                                    > >>
                                    > >> Dear sir / Madam
                                    > >> my
                                    > >> PNR No [protected]
                                    > >> Train No 2627 Train Name KARNATAKA EXP
                                    > >> From SBC To NDLS
                                    > >> Date[protected] Class SL
                                    > >> Boarding Point SBC Reservation Upto NDLS
                                    > >> Quota General
                                    > >>
                                    > >>
                                    > >> i had canceled the ticket on 31 mar 2009 through your websiteand as
                                    > >> well filed TDR, till now i have not received the refund of myticket
                                    > >> which was canceled on 31'mar2009 its been more than 90 days
                                    > >> therefore i kindly request you to grant my refund at theearliest.
                                    > >>
                                    > >> regards
                                    > >> raghuram
                                    Helpful
                                    Found this helpful?
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      santosh kumar prasad
                                      from Bengaluru, Karnataka
                                      Sep 2, 2009
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Dear sir,
                                      One ticket (PNR No. [protected]) was purchased by me (for self and my wife) for journey from Dhanbad to Ernakulam by 3351 Dhanbad Alleppey Express scheduled on 16 May 08. Due to some problem It was not possible for me to undertake the journey and ticket was made cancelled at Dehri-on-some Railway station and TDR (No. 74656) was obtained by me. It was told by TDR making authorities at the station to me that you -will have to make a letter to Chief Commercial Manager (refunds) at Patna for refund of the amount. One letter was made and sent on 08 Jun 08 alongwith the original TDR by Registered Post by me to Chief Commercial Manager (Refunds), Vth floor, Viskoman Tower, Eastern-Central Railway, Patna. But neither the money was refunded to me nor any clarification regarding the subject issued to me. After that I again made another letter and sent to the same addresse by Speed Post (acknwledgement due) on 03 Apr 09. But till now I money has not been refunded to me nor any clarification I received from Chief Commercial Manager Patna office.

                                      Sir, I do have copies of all the documents which I made to Chief Commercal Manager with me (The Registered and speed Post receipts also).

                                      Sir , I request you to kindly look into the matter.

                                      my present address is given below:-
                                      Santosh Kumar Prasad
                                      INS Nireekshak
                                      C/o Fleet Mail Office
                                      Kochi - 682004
                                      mob No. [protected]
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
                                      Sir,

                                      this complain was posted on 02 Sep 09 and no intimation from railway authority I have received till todate regarding this complain. Sir please take the necessary action as soon as possible.
                                      Dear Sir,
                                      >
                                      > I have filed TDR for refund of monney ( I have paid whole money to TC with
                                      > penalty) details are as follow
                                      >
                                      > PNR Number [protected] Booked On 6-6-2010
                                      > Transaction ID [protected] Ticket Type eticket
                                      > Class 3A Internet Service Charge Rs 20.00
                                      > Date Of Journey 08/6/2010 Ticket Charge Rs 1431.00
                                      > Bank SBI Total Rs 1451.00
                                      > Train No 2833 Railway Zone SER
                                      > From Station AHMEDABAD JN(ADI) IRCTC Zone Group General
                                      > Manager-1/Eastern Zone
                                      > (IRCTC) Kolkatta
                                      >
                                      > To Station CHAMPA(CPH) Quota Tatkal
                                      >
                                      > S# Name Age Sex Coach Seat Res-Status
                                      > 1 DEEPIKA P SINHA 21 Female 0000/ Booked
                                      >
                                      > Reason For TDR : Travelled Without Proper ID Pr
                                      > oof.
                                      > TDR Status : Forwarded To Railway
                                      > Reference No : ekt[protected]
                                      > TDR Zone : SER
                                      > TDR Filing Date : 10-Jun-2010
                                      > Forward To Railway On : 19-Jun-2010
                                      > Refund Status : Refund under Process
                                      > Refund Date : Not Available
                                      > Refund Amount : Rs.0.00
                                      >
                                      > kindly refund my money otherwise i have to go for legal action against you
                                      >
                                      > thank you
                                      >
                                      >
                                      Dear sir,
                                      One ticket (PNR No. [protected]) was purchased by me (for self, my wife and kids) for journey from Patna to Delhi by 12309 Rajdhani Express scheduled on 23 June 12. Due to railway ticket was not confirm and It was not possible for me to undertake the journey and ticket was made cancelled at Patna Junction Railway station and TDR (No. 15917) was obtained by me. It was told by TDR making authorities at the station to me that you -will have to make a letter to Chief Commercial Manager (refunds) at Patna for refund of the amount. Sir, I do have copies of all the documents which I made to Chief Commercal Manager with me (The Registered and speed Post receipts also).

                                      Sir, I request you to kindly look into the matter & kindly confirm it ASAP

                                      my present address is given below:-
                                      Manish Kumar Jha
                                      D-31, Beta-1
                                      Greater Noida, U.P
                                      mob No. [protected]
                                      mail [protected]@rediffmail.com
                                      Helpful
                                      Found this helpful?
                                      3 Comments
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        K
                                        kuldeep
                                        from Delhi, Delhi
                                        Sep 2, 2009
                                        Resolved
                                        Report
                                        Copy
                                        Resolved

                                        sir ,
                                        acc. to my complaint ,at hisar(haryana) station thair is a private center for the ticket ,with a extra charge of one or two rupees .so the all railway ticket counter they not open and thair is a big rush out side the counter and people forced to go at the private counter .sir i request that the problem should be solved so that passanger not face that kind of problem for the future . ishall be thankful for this.


                                        sincerely
                                        kuldeep
                                        mob. [protected]
                                        Aug 14, 2020
                                        Complaint marked as Resolved 
                                        sir i am commin daily service to tenali to guntur daily tenali lo 8.13ke 351sc is their but when the train com to station the train will not leave the station because of put water to the train and when the ongole to vijayawada train 441sc comes it will late to the tenali 441sc. tenali to guntur daily service 1500 memebrs r service but ongole to guntur minum 100 on that reasons the 351sc train stop on tenali for the ongole to guntur passengers what is the station master perfomance watch it care fully and one more 351sc ke water tenali lo why their r put water why dont they put water in guntur? so i am suffering for 441sc please punish the tenali station master many of the passenger r sufferin so please all the 351sc as right time with out delay dont link to the 441sc please favour to the 351sc passengers ok
                                        Dear Sir,

                                        Sub :- Not could be Receive My Tickets & deduct my money. (Rs.94)

                                        Sir Main WWW.irctc.co se Delhi to Bilaspur jaane ke liye ticket book kari thi lakin mere pass ticket ki koi information nhi aayi h or mere debit card se 94 rs bhi cut gay h jiska transaction no[protected] ye h. to please mere paise wapis bhejne ke kirpa kre.
                                        I have Send you JPG Image also. please replay me.

                                        Name : Kapil Saini
                                        No- [protected]
                                        [protected]@gmail.com
                                        A/c -[protected]
                                        Helpful
                                        Found this helpful?
                                        2 Comments
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit