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Indian Railways Complaints & Reviews

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Last updated Apr 12, 2024
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Indian Railways reviews & complaints page 287

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V
vikash kumar mishra
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Allotment of my reserved seat to other by TTE

I had booked a ticket from varanasi to new delhi under TATKAL quota with PNR No-[protected]. I could not reached to my birth at Varanasi as I was struck in traffic and hardly manage to board on the train. When at Allahabad, I boarded on S-5, Berth No-23 which was my booked berth. I found that my seat is alloted to Mr Tanvir. Pnr No-[protected] who was having a Waiting List -59. Since Allahabad is the only big station after Varanasi with stoppage...
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X.JULIET
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong billing verification

To whom soever incharge,

I blocked my postpaid services for SIM No.[protected] due to loss of the same on 20/05/2009 and the following month, the bill showed around Rs.300/- only. I received my duplicate SIM for the same No. and used only on 6/7/2009. The opening balance bill showed around Rs.900 + . Kindly send me the details of calls made from this SIM no.[protected] between 20/05/2009 to 20/07/2009 to verify the misuse...
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A
AMITAVA MOHANTY
from Mumbai, Maharashtra
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Dismal Customer Service

Respected Sir,
On 14th August, 2009 we were travelling by train number 2443 Bhubaneshwar-New Delhi Rajdhani express in AC 2 tier coach number A2 berth 35 and 37.
The particular train did not have water in the toilet, no lights in one of the toilets, toilet flush wasnt working, toilet fans were not working, rain water from the side windows was seeping into the compartment making the entire floor full of water.
Side lower...
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R
rajeev sharma
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

misbehave from rpf persona ...

Respected Sir,
I used to travel from subzi mandi railway station to narela railway station via train 2nkm which comes on 8:20 am @ subzi mandi railway station. I am with my mom, sister in law n two nephews on 16th Aug. 2009. I am with them in the ladies compartment due to my mom n sister in law was not well. After sometime, Mr. Ram Kanwar Kanddu comes and asked me to change the compartment. I only used to say that "i am here...
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M
Mr Johnson Joseph
from Allahabad, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint regarding continuous late of 1 MNR train

Respected Sir/ Madam
I am a resident of Shalimar Garden .I used to travel by train by 1MNR (Rewari - Meerut Daily Passenger Train) . But unfortunately this train is always coming late .Before this train there is one Shakurbasti -Aligarh Daily Passenger EMU which goes in sharp time at 5: 50 itself from New Delhi . And our train 1MNR arrives only late even though its timing is 6:10 from Newdelhi . Everyday we have checked on internet...
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M
Mabie Epao
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Consignment Untraceable

I am a retailer businessman who deals with musical instruments in Nagaland. For the last two years I've been sending my goods by Private Courrier, but its expensive. So on hearing Indian Railway Frieght system I start dealing with Indian Railway system! those of you who know how India Railway Sytem function. Its Cheap! so its unsafe! Not to talk of goods sending by train, even travelling by train is a horrific experience. well my complaint...
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S
Subhash Chauhan
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

missbehave of Railway Staff

I am a daily passenger of railway from Palwal to Okhla. Today (10.08.09)morning at 7.34 am I stand in que for my pass and one ticket from Palwal to N.Delhi for my cussain Brother at 7.54 I reach at window no 3 through que where a youngman was sitting who refuse me rudely for ticket. due to which I and my cussain miss the train. I reach late to my office for which I punished my half day leave and my cussain miss his interview.May I know who...
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P
Phani Kumar Reddy P
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

E-Ticket Original Id Card Fine

Dear Sir / Madam,

A Squad was checking for the tickets and they invalidated my Driving Licencse saying it was not a valid one, this is a duplicate(though it was original) and a fine of Rs 600/- is collected saying that 250 was the fine and 350 was the ticket price my actual ticket price was 286/- when i asked him why the ticket price is written as 350 the person started saying some non sense that from this calculation has...
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B
Benu Lal
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

theft

I was travelling in Bhagalpur - Ranchi express on the date 8th July 2009. My travelling details are :----
Train no- 8604
Boggy no B-1
Berth No - 60
My purse was theft in the train. Infront of my sit AC Operator(P K Bhagat) and attendent (Ramnagina Ram) Were seated. I complained them and to TTE Mr Rao also. After 2 Hrs A C attendent returned my purse.(I saw him putting the bag on the upper berth).But he was saying...
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P
Prabhakar Pal
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Train 6 hour Late but full refund not given.

3142 Teesta Torsha was 6 hour late at New Farakka on 18/07/09. My booking was from New Farakka to Bandel in 2nd AC (PNR[protected]. I cancelled the journey and approached on-duty ASM/Gen Booking counter for full refund (it was 9.30pm and as usual only those staffs were on duty). I was told to claim refund next day across reservation counter.

But next day - only 50% refund given in spite of report of late running of train....
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G
gautam.lapsiya
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Misbehaviour of Ticket Booking staff

Dear, Sir/Ma'am,

The magnitude of this complaint may be very small but it will be helpful for you to cope up with it in the big case. The time is of around 14:45-15:00 hours. I bought a ticket from Jalgaon Railway Station and I was in line when a man standing behind me in the line suddenly went to the window and submitted his Reservation Form to the staff named Mr.Somvanshi. Later I realised that the man behind me had...
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PAWAN KUMAR TIWARI
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

rjsthn s kranti journey

My PNR No.[protected] Train No. 2464 Dated 4.8.2009 Coach No. HA1 Berth no. 10, I lost Cash Rs.5500/-, SBI Credit Card, SBI ATM, Reilance One card from lock briefcase during my jorney from Jodhpur to Delhi Please inquire, One berth cange by one person from A Cabin to B Bearh no. 8 and 7 no. bearth change in place of 8 to 7. by e tikect kindly find out my above cash and credit card SBI ATm reliance card, 2nd AC journey is not safe please...
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A
Archana Sreedharan
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non refund and Misbehaviour of Salem reservation counter employees

Respected Sir,
My mother Mrs. Indira Nair had booked ticket(ticket no. [protected], PNR no.[protected] for 03-08-09 for train no. 7229(TVM-HYDERABAD sabari express) in coach A1(2 tier AC) from Kollam JN to Salem JN which was a confirmed ticket. But there was no provision of two tier AC and so she travelled in 3 tier AC with the permission of the TTR. The TTR had given a "certificate for claiming refund of fare in lower class of...
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S
Shobhit Varma
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fined by TTE for boarding train at Andheri

Hello everyone,

My sister-in-law was travelling on 2nd August'09 in IIIrd AC to Ahmedabad by train No.9143-Lokshakti Express.Her ticket was from Borivali to Ahmedabad wherein she boarded from ANDHERI station and was fined by TTE for travelling Andheri to Borivali without ticket-Fine Amount-Rs250+150=RS.400

Now, you all people, pls note that the fare from Bandra to AHD, Andheri to AHD and Borivali to AHD...
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D
D.N.RAO
from Bhopal, Madhya Pradesh
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SYSTEM LOOPHOLES, DEFICIENCY IN SERVICE

WE MADE RAILWAY JOURNEY THIS LAST WEEK AND THE SYSTEM SHORTCOMINGS ARE ENUNCIATED AS FOLLOWS :-

1} ONWARD JOURNEY : FROM NAGPUR TO TENALI BY 2616 DT.30/7/2009;
BOOKED e-TKT. VIDE TRAIN. ID-[protected] & PNR - [protected]; COACH - S4.
===== WE BOARDED AT NGP & OCCUPIED ALLOTTED BERTHS, VIZ:41 TO 46.
WELL AT WARANGAL, ONE PASSENGER BOARDED 'S4' WITH e-TKT CLAIMING BERTH NO: 44 AGAIN ?? AS...
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P.S.R.SWAMI
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor maintenance of the Coach

I am a senior citizen and bought a tatkal ticket on 24-07-09 to travel on 25-07-09 along with my wife in Train No.2806 vide PNR[protected] in Ac.Chair Car C2 seat numbers 6 and 7. Cockroaches were freely moving across the passengers, waterpipe in the westernmodel W/C broken and water was not flushing into the pot, and the doorcloser to the AC Chair Car Coach was not functioning. Some passengers were smoking at the door of the coach smoke...
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S
Sukhbinder Singh Bhogal
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Do not return small change after tickets

I have suffered many a times in Phagwara, Punjab Railway Reservation counters where they do not return balance - small change like 1 or 2 Rupee even sometimes it goes upto 7 Rupee. If you want it then you have to ask for three four times. It happens with everyone and it becomes their duty to return the change and if they dont have they should ask for it to the customer but straight way they go for the next customer without giving the balance....
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V
Vijay Narayan Chaudhari
from Pune, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pan Card Still Not Received

Dear Sir / Madam,

Still I not Received my Pan Card. I got only my Pan No., Which is ADMPC6810D
Pls. Check out the Status & Resend the My Pan Card on Following Address :
At : Umela ( Dinwadi ); Post : Vasai Road; Tal : Vasai; Dist : Thane; Pin No : 401202., Naigaon ( W ).

Pls. Do the needful

Thanks,
Your Faithfully,

( Vijay N. Chaudhari )...
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V
Varada Raj
from Chennai, Tamil Nadu
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Indian railways total negligence of unreserved compartments

Indian railways issues countless unproportionate number of tickets for people travelling without reservation, it does not maintain enough capacity.

As you may know there is class system and the unreserved are already discriminated in terms of quality of facility and now there is space crunch so if you are traveling in unreserved Indian railways does not care if you hand in the doorway or sit on the floor.

Such...
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A
ashok kumar sharma
from Pune, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

PAY ORDER (REFUND)

I booked a ticket from Delhi Safdarjang to Ratlam departing on 07th November 2007 (Ticket PNR No.[protected] Train No. 0906

Train was late >12 Hrs, as informed on Safdarjang Railway Station

I came to New Delhi Railway Station, asked for refund, but they didn't & asked me to wait for window to open till 02:00 AM on 08th Nov'07

Upon my asking for refund again they asked to file...
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