Indian Railways Complaints & Reviews

If its only 10 minutes and very next station, alloting the seat to a WL 59 passenger is an unfair practice.

Yes, I fully agree with you. Many times I also faced similar or other sorts of problems while traveling in trains. Why the Rajdhani only should fetch the special attention, all trains should be provided the facilities for which Railways is charging, in its fare. But sense of responsibility and training to employees is lacking. Above all corruption at all levels is also eating up the resources, leaving behind the passengers to suffer. You see, if some work can be got done for Rs 10/ on personal affairs, the same work costs Rs 25/ if it is done for the Government and the quality is also poorer. So don't expect much till this vote politics continues. Whatever is available accept it, don't complain and waste your valuable time because there is nobody to reply and you don't have the alternative.

REMINDER NO. 07
Dated[protected]
To,
The Chief Commercial Manager (Refunds)
Northern Railway, New Delhi Railway Station,
2nd Floor, New Delhi.


Dear Sir / Madam,


SUBJECT: - TDR NO. 033061 DATED 7-4-2008 OF PNR NO. [protected] Rs. 3250/- SENT TO YOUR OFFICE ON DATED 1-5-2008 BY REGISTRRD POST DULY RECEIVED BY YOUR OFFICE ON DATED 5-5-2008.

You’re immediate attention is drawn to my said TDR duly received in your office but it is Very astonishing its refund has not been received.
Sir, in this connection we have sent repeated reminders to kindly expedite the refund of the said TDR but so far neither the refund order has been received though your office nor there is any response. I fail to understand why you are not informing the facts as to what happen to my said TDR when it was duly received in your office. I shall be highly thankful if you kindly look into the matter very seriously and oblige me by expediting the said Refund order immediately.

Yours Faithfully,

Mukesh Rastogi

SHREE JANTA PRINTS
92, KHANDAK STREET,
MEERUT CITY-250001.
(UTTAR PRADESH)


Copy to: - The Smt. Mamata Banerji – Hon’ble Minister for Railway, (Government of India), Ministry for Railway, Parliament House Annexe, New Delhi-110001.

sir/madam meximam all rpf staf 7pm to 11 pm drink and miss behave every one u chak any day sirpries chaking

Northern Indian Railway — Ticket Windows at Bathinda

Dear Sir/Mam.

Namaskar

Buying a ticket from Ticket Windows available at Railway Station Bathinda is difficult espcially between 0600 hrs to 0700 hrs in the morning. People are forced to travel without ticket as the ticket clerks are not able to clear the traffic from their windows. This is causing big loss to the Railway as well as to the individual. I have faced problems personally and facing till date. please look into the issue seriously . You may open more windows when it is office going time or coming back from office.

PS JAGGA

Indian Rail — TRAIN LATE

Dear Sir,

Sorry to say that we are facing too much problem for SAKURBASTI – PALWAL those
are SHIVAJI BRIDGE schedule at 19.55pm. But every day above train come in minimum 20 min. late, if ask any Railway responsible person they are not given proper information and also have no announcement.

In this situation please help us because at present public too much puzzled.

So, please take action also we are waiting for your helpful and suitable reply.

Thanks with regards,
Ghatak

Indian Railway — complaint against trains late arrrival

Respected Sirs,
I would like to pay your kind attention towards the matter that i am a daily passenger of sonipet -Delhi route.sir, i catch my train from sonipet.The accepted arrival of the passenger train(2 NPM) is 6:08 AM but it always comes late by 20 Minutes.Many times the complaint has been loged againts the trains Driver but all in vain.No body is there to listen people Problems, so i request you to please look in to this metter and take quick actions.I shall be very thankfull to you for this.
On Behalf All The Daily Passengers Waiting For Your Response.

RAVI PANT S/O SH PURAN CHANDRA PANT.
C/O Radha Krishna Mandir,
Nandwani Nagar,
Sonipet (Hr.)-131001.

Dear Sir,
1.The Train arrival at 8.40( toiwards Beach) in saidapet which comes at 8.50 it happens usually. kindly make it correct.

2.Not only this train all the trains are coming late by 5min which helps the passenger to run from their destination to their office.

3.On Peak hours ladies can have one full compartment which helps the p regent ladies to go easier.

Kindly do the Needfull. your earlier action will be highly appreciated




Thanking you,

Dear Sir,
The details mentioned in the complaint are true. The daily schedule of the train should be observed for a period of say one month. 1MNR is the only daily passenger train along with Saharanpur Shuttle that runs so late. Unfortunately both are for the same route. Necessary action in this regard shall be highly appreciated.

Dear, railway minister,
I am simple living person, timing is more important for me.My office(garhbeta) is 176 km from my home. Every week I go to my home by Rupshree bangla express, timing of this train is garhbeta 6 pm and in howrah 9.25. but this train has some weak point that is in howrah always this train arrive after 10.pm. I have patients in my home.I always be late to reach my home due to rupshree bangla train.This train call superfast train but no sign of faster has been shown.I am very disappointed by howrah railway ministery.So help me to come out from daily late timing of arrival.

Dear, railway minister,
.My office(chandrakona town) is 211 km from my home(kankinara). Every week I go to my home by Rupshree bangla express, timing of this train is in chandra kona at 6.10 pm and in howrah 9.25. but this train has some weak point that is in howrah always this train arrive after 10.pm. .I always be late to reach my home due to rupshree bangla train.This train call superfast train but no sign of faster has been shown.I am very disappointed by howrah railway ministery.So help me to come out from daily late timing of arrival in howrah.

Hi,
I am regularly traveling from Bangalore to Chennai by Lal Bagh express.. My concern is regarding unreserved passengers traveling in reserved coaches. Most of the times I find it difficult in getting inside the coach and people would be standing in the entrance and at wash rooms. So life becomes very uncomfortable even after reserving our ticket with extra money. Most of the people just take unreserved ticket and travel with ease. Even Train Ticket examiner will not do anything about this?.

Respected Sir/ Madam
I am a resident of Tundla .I used to travel by train by ETA(64157) (Etawah to Agra train) . But unfortunately this train is always coming late one & more hrs late Everyday we have checked on internet (always it shows only 1 minute / 2 minutes late ) but the train will come only after about one hour or more . We are facing a lot of problems because of this & late time to reach at jobs

Therefore you are requested to sort out this problem at the earliest.

Thanking You

Vijendra Kumar

Dear Sir,
The details mentioned in the complaint are true. The daily schedule of the train should be observed for a period of say one month. NDS, DM AND 1MNR is the only daily passenger train along with Saharanpur Shuttle that runs so late. Unfortunately both are for the same route. Necessary action in this regard shall be highly appreciated, from last one month i am observing that both three trains nds, dm and 1mnr are late on the outer of old ghaziabad and sahibabad, trains are waiting for the signal on the outer of old ghaziabad and sahibabad, and trains are so much late approximately 45 minutes to 1:30 hours .please do some so that we can reach on our duty on the time in the morning and can reach home in the evening

Respected Sir/ Madam
I am a resident of Murandagar.I used to travel by train by NDS (Saharanpur to Delhi) Passenger and 1MNR (Rewari - Meerut Daily Passenger Train) . But unfortunately these trains is always coming late .I am observing that either train late because of single line before meerut and either be late on the outer of Old Ghaziabad and Sahibabad due to signal and this is permanent problem for the trains only of saharanpur - meerut - delhi route so that, We are facing a lot of problems because of this . Working women have to do a lot of work after reaching home too .
Therefore you are requested to sort out this problem at the earliest Because we cannot rely on 1MNR .
Thanking You
Hoping for the best
With Regards

Respected Sir/ Madam
I am a resident of Modinagar .I used to travel by train by 1MNR (Rewari - Meerut Daily Passenger Train no.[protected] . But unfortunately this train is always coming late . And our train 1MNR arrives only late even though its timing is 6:10 from Newdelhi . Everyday we have checked on internet (always it shows only 1 minute / 2 minutes late )but the train will come only after about one hour or more . We are facing a lot of problems because of this . Working women have to do a lot of work after reaching home too .
Therefore you are requested to sort out this problem at the earliest ..
Thanking You
Hoping for the best
With Regards

devendra singh
[protected]

Respected Sir/ Madam
I am a resident of Kolkata.I used to travel by train by +HWH NDLS EXPRES (Train No-12323) . But unfortunately these trains is always coming late .I am observing that either train late because from Kanpur Passing all others Train, Station master says track are not available, when available train is going through. This is permanent problem for this train, We are facing a lot of problems, This train call super fast train but no sign of faster has been shown .I have also reserved other connectives Train From New Delhi (like Train No-12445 +UTTAR S KRANTI), When this train(12323) reach station, but unfortunately these trains left Station. Many of people complain these. I want to know why every timewe are facing this problem.Track are not avail then please train time change or reach time ex-tension, then we are programming other.

Therefore you are requested to sort out this problem at the earliest.

Thanking You

Samir Ghosh

Lost Data Card

I had been on board at train number 09706/DEE JP AC SPL on 26.07.14. Seat number C1/62 (PNR no. [protected]). During my travel I lost my data card ( TATA PHOTON). if found please let contact me at [protected] / [protected] Nishant

Respected, mam
This is to inform u that myself to be sandip mishra i saw a several time miss behaviour of railway staff with physicallyhandicapped people mostly RPF stuff of the railway as my self to be also physicallyhandicapped it is generally seen that in state of bihar and west bengal that the RPF stuff general enter in the compartment of physicallyhandicapped and ask to leave the sit and move to the general compartment or sit in the floor and if any of the physicallyhandicapped patient refused to do so then they will slaped them and also using the slung languages it seen that the pepole those are travelling in physicallyhandicapped are general from the poor family it also seen that some of the people who are daily travel in particular rout general enter un the compartment it also seen that some people use handicpped campartment to carry the vegetable or goog quantity of luggage as there in NO checking done by TTE in this campartment and if the RPF jawan enter in this compartment then they simple take the money from this people and allow them to carry there luggage my ticket number is[protected] date of journey is 03/07/2009
this is my request to you that please see to that RPF STUFF and also the railway stuff those who use to travel daily. In particular rout they are generally do this type of wrong thing this my request to you that please HELP US as there NO other way TO GET HELP I ALSO MADE A SEVERAL COMPLAINT IN THE RAILWAY STATION PART NO feedback was given from your site
Thanking you,
your faithfully,
sandip

im daily passenger asr to jalandhar few TTE without uniform and without name plate use bad talking
and take coreption.

I krishna chandra sharma wear studing in B.E at patna.my father was expired on 12.12.2009 there after i did not get any pass facilely. my father was warking in nashik in traction machin work shop at nashik in post of S.E. So i want to about that i will aglibe for pass or not. if yes pleas mail to me .
My mail id:- apsharma.[protected]@rediffmail.com

IN vijayawada rs their is chetter in at regervation counters
AND tc`s also some what corepted

Indian railway ticket — defective ticket issued refund denied

I am the student studing in Hyderabad booked a ticket vide PNR No[protected] for 28/12 2008 from madgaon to h.Nizamudin, I trried to get this ticket cancelled at Madgaon but they refused asthe ticket no printed on the ticket is 14460931 but the trped figure below it was 14460930 as i have to rush back to my native place and my refund is denied and advised to report to hyderabad but i will reach hrderabad on 12/1/09 by that if i will get refund kindly help
vijit

Indian Railways — Misbehaivour by persons at ticket windows

Dear sir
Today an hour ago i went to surat railways station to seeoff my wife she was leaving paschim express.
When i went to ticket window to buy myself a platform ticket i was asked by the person at window to give him loose change of rs 2 while i was having Rs 10 note. he said he wont give me ticket unless i give him change. when i again requested him that pls give me the ticket as i was getting late. he started talking rudely and abused me .

I want to raise a question of security in Indian trains as I suffered a big loss during my journey from Haridwar to Delhi( hazrat nizamuddin station) in Utkal express. Around 2-3 monthes back I was travelling on the same route alongwith my wife, we have 2 seats in reserved compartment and thier numbers were 1 and 4, The window of seat number 1 was adjecent to the gate of the compartment. When the train crossed Sahibabad it slowed down, one chain snacher who was travelling on the gate, took his hand inside the compartment and snached my wife's gold chain, as the train was slow he got down from the running train. He did it so fast that we didn't even get a chance to catch his hand, he got down from the running train by snaching the chain. As the train was running we could not do anything, other people tried to pull the chain but it was not working.
We complained to TTE about this but he responded as he didn't listen anything.
Other thing is that the railways department should reconsider the design of the window near gate and put some more horizontal iron bars in such windows, because I think it is the easiest task to snatch a chain from such windows from a running train.
And in the last I would like to warn people sitting on such seats to be most careful about their expensive goods like gold chains and mobiles etc.

Indian Railway — misbehaviour of ticketing staff

Dear Sir,
uprokt vishay me nivedan he ki mai prarthi indore me nivasrat hu. dinank30/08/2011 ko 12:15pm mene indore se habibganj(bhopal) malva express se jane k liye ticket liya tha. kintu trutivash mujhe panchveli ka ticket de diya gaya tha. main jab broad guage ke counter no. 2 par ticket badalwane ke liye gaya to shrimaan ji ne mere sath aabhadra vyavhar kiya evam gali galoj kisirf itna hi nahi srimaan ji ne meri collar pakad kar mere sath marpit hi kievam mujhe thane me band karvane ki dhamki di. is hetu mene R.P.F. me report nahi kiya is vajah se meri gadi bhi chhut gayi
mahoday ji se nivedan he ki anya yatriyo ke sath esi aabhadrataa na ho is hetu uchit karyavahi karne ki kasht kare
Awaiting your favourable response.
([protected]@gmail.com)

With regards
Hemant kumar(indore)

Hello ([protected]@yahoo.com)
my name is Miss Rita Tamaya, after viewing your profile in this site, then i feel like dropping this massage to you, please i will like to know more about you and if you can send an email to my email address i will give you my picture because i have something important which i will like to share in common with you. Here is my email address ([protected]@yahoo.com)
Rita.

2561/SWATANTRTA SENANI EXPRESS journey
My PNR No.[protected] Train No. 2561 Dated 15.8.2009 Coach No. HA1 Berth no. 05, I lost Cash Rs.20, 000/-, One watch, Medical Paper of my Wife, My Cloth from lock briefcase during my jorney from Varanasi(BSB) to Aligarh Jn, One berth cange by one person from HA1 19 Cabin to AH 1Bearh no. 05 and A1 31to HA1 10. bearth change in place of HA1 19and A1 31. by e tikect kindly find out my above cash and cloth, watch, medical paper, I am Also complaint to GRP Aligarh jn, the complaint no Nil/09 Act 379 IPC Forward to GRP Allahabad. 2nd AC journey is not safe please enquire and help me, I hope u help me

i board dadar express train from patiala to delhi with unreserved ticket purchase from counter. i sat in sleeper coach due to overcrowding in 2nd class.i asked a tte madam to upgrade my ticket from 2nd class to sleeper class as seats are vacant.but she fine me 330 rupees.and also 100 rupees as bribe.is this a genuine fare...can i camplaint the tte madam

With respect to 2nd grievance regarding announcement not done in advance for any trains, U.O. Memo to be issued to all the concerned including the SS and Announcer on duty.
They should understand and realize that Passengers (Sr, Children) also travel, and above all they have tofollow and abide QMS which they claim under Citizen's charter.

shame on the part of all such irresponsible Employees working under the Union Blanket shadow.

Why such attitude inspite of regular wage structures/ pay scales for which they vie, are being successfully given at regular intervals ? only repentenace based upon every consciousness is the solution from which they can't escape, right.

I am quite angry with the reduculus behaviour of driver of Palnadu Express at the station Satnat nagar of Hyderabad on[protected] at 2.40pm.We had reserved for D5-65 seat but the train was stopped reduculosly out of the plotform.D4and D5 which are the reserved compartments which are out of platforms.How can the old people can get into the train where it just stops for a minite.Even the people of the station shows us the wrong direction for D5.Even the aged person(70) was fallen down while going to the seat D5-65.
THis should not be reapeated.You have to give the preference to reserved people of the train.The station duty officers must be aware of the stops of various compartemnts.Other wise arrage various sign boards so that so confusion will arise.

I request the SCR to take some measures for the above said complaint.

Hope for the change.

with regards,
sagar Yeruva([protected])

SCR railways — Maintenance

Couple of days my parents travelled by Hussain Sagar Express from Hyd - Mumbai, we generally travel by AC 2 Tier. In the past we had seen cockroaches in the train, but this time it crossed the limit. We were given cabin sort of 2 seats at the corner of the bogie, so many cockroaches were present, and at night they we moving all over the body, it was a bad experience. So, I request railways officals to look in it and please try to make a clear journey for all o[censored]s...
Regards

Its really reduculus to see that in Secunderabad station where Parking for two wheelers they have raised the amount directly from Rs.16 for 24 hrs to Rs.41 for 24hrs hrs Becasue I commute with my two wheeler every fortnight, so that i will be keeping my vehicle for 2-3days I cannot go for monthely rental fo Rs.400/-, how they can increase above 100% fee if they are going to increase like 15% to 20% that is some what we can understand that is reasonable, but suddenlyraise of above 100% price no body can agree this. This tender they have given to Nav Bharath enterprises. How you can do like this to the citizens of inida.

Please look into this matter seriously this states there is lot of corruption in Railways or some body is relative of railway who are misusing the things.

So, I request SCR to take necessary steps to reduce the charges.

People here in Bangarpet junction of kolar dist, Karnataka, are very much angry with the railways vehicle stand contracts...we have to pay 20 rupees for parking our two wheelers in bangarpet...its tough for students or daily wage employers...they have to pay 20 rs daily...respected authority people please kindly cancel their contract and hire some govt official to look after these situations in various cities

Its really unbelievable to see that in Secunderabad station where Parking for two wheelers they have raised the amount directly from Rs.16 for 24 hrs to Rs.41 for 24hrs hrs.sir yesterday when ihave kept the vehicle for 36 hrs they have collected 62 rs which is very high and ididnt get my coupen to take my bike and they have put me afine of of additional 50 rs after showing my documents . sir we want only one thing on what rules and regulations they are doing this we need the proof that south central railway has directed to do this either in case of fine or enhanced rates .public have the right to know this information .
behind navabharat enter prises so much big people and politicians are involved to help help .
Please look into this matter seriously this states there is lot of corruption in Railways or some body is relative of railway who are misusing the things.
if proper action is not taken we the people get unite with political parties and trs leaders we are going to start big agitation against this navbaharat enter prises and we also sendind copy to cbi hyderabad office to take action against this corrupted navbharat enter prises

my father and mothers are senior citizens. they traveled from secunderabad to kadiri train no.12732 dated 09/03/2011 coach s11, seat nos. 33 and 36. unfortunately they did not carry the id proof as senior citizens. but TC came and taken bribe of Rs200 with senior citizens. even they informed to TC we will submit at kadiri because this is new train we came earlier hyderabad before the train introduce. we are indians we respect senior citizens. But the behaviour of TC with senior citizens is very rash i request you to pay back the money to senior citizens mr. s. harinath babu and s. laxmidevamma their contact no.[protected]

Poor maintenance of the Railway station in Malleshwaram,

we bring your kind notice, that we are scaring to travel in train malleshwaram railway station, lot of trees, plants near
the platform, yesterday night we face lot of problem, big snake is neat platform, a lot of passangers are traveling
in night train above 9 pm, pl seriously lokk into the matter, and clean all the plant & trees, and provide light

i want a computer operate job in phagwara railway station. i think i a perfect in job
i will waiting u r response my email id [protected]@yahoo.in
phone no [protected]

Dear Sir / Madam,

Still I not Received my Pan Card. I got only my Pan No., Which is BPCPS0019B
Pls. Check out the Status & Resend the My Pan Card on Following Address :
At : Ajeet Kumar Srivastava S/O Mr.Jeewan Prakash Srivastava Vill-Kisundaspur ; Post : Jahangeer Nagar; Distt : Fatehpur (U.P).

Pls. Do the needful

Thanks,
Your Faithfully,

( Dr.A.k.srivastava )

Hi VaradaRaj, this is Rama Krishna

Nope! they dont have a bettter sense on treating people! ...

My Dad was in railways from past 20yrs approx. And I personally asked him to request for a hike in no.of.unreserved coaches and he did so.
However the management replied that "That's not possible, We are not here to care for passengers. Infact Passenger travelling is secondary for railways and the mail concentration was on goods transport.". This request went in a long conversation as it's conveyed to union leaders and finally they said "Unreserved Compartments are being occupied by RMS, LR, SLR, PH, Ladies, Military... The problem is with the higher officials who can't even manage to migrate the services like SLR, LR, RMS to goods transport department and therefore raising no.of.unreserved coaches is impossible".

But I agree on your point that they should maintain proper count on issuing based on the availability of trains in particular route.

I hope you are aware of Lalu's trail to introduce new side bed in sleeper coaches which is very in-comfortable. From this we could understand that their concentration is to increase the revenue not serving people.

Thanks