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Indian Railways Complaints & Reviews

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B
B N KHADANGA
from Delhi, Delhi
Aug 29, 2009
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PK VERMA
ADDRESS:144/3 NCH COLONY KANJURMARG(W)
MUMBAI-78
DATE:29/08/2009



SUB:COMPLAINT AGINST TICKET CHECKER STAFF


Respeted sir,

I booked e- ticket PNR No.[protected] From NDLS to CSTM Boarding Station AGC, Date of journey 12/06/2009.i want to say when my wife Bhawana Female 29, Manshi Female 4 & Rahul male 18 Boarded trian No.2138 Punjab mail on 12/06/2009 during Boarding time current Status is Releasd(Ticket Not Cancelled but Alternative Accommodation Provided)and inquiry from No.139 massage is RAC coach 030 seat No.2.
From Gwaliar ticket checking staff boarded in train, TC checked ticket and told this ticket is cancelled /invalid.He demanded money for another ticket with fine Rs.1566/-, my wife have not sufficient money to pay in cash money., so she requested to TC for not having sufficient amount of cash money & travel with e-tecket becouse e-ticket is already RAC status. He rudely demanded cash money otherwise through her luggege, and he charged Rs.1566/- Reciept No.G975123.i was continously in touch with mobile phone to my wife .she also requested to TC to talk with me by mobile phone but he refused .she finally arrenge cash money by another co-passanger and submitted full amount of fair with fine.
During journey my Family members(Mrs.Bawana 29F, Mr.Rahul 18M & Miss. Manshi F4) harassed mentally and phisically .My wife did not have sufficient money for panality.Ticket checker did not co-operate with them.
Sir it is requeseted to you Refund my money & an enquiry set up against TC so as to another passanger will not suffer in future like that.

Thank you sir.


Encosed :1.e.ticket print out yours sincerly
2.Reciept of fine charged
3.current status of ticket of Net
PK VERMA
MOBILE No.[protected]
Aug 14, 2020
Complaint marked as Resolved 
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    Seema Kiran
    from Mumbai, Maharashtra
    Aug 27, 2009
    Resolved
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    I travel daily from Boisar to Mumbai Central in Valsad Fast Passenger (123/124). In this train MST pass holder upto virar is not allowed to travel. But resident of railway employees of Virar travel daily in this train from Mumbai Central to Virar. They seat in the train with closing the First class compartment from the inside for their colleges employees. The regular passenger who pay the MST amount to the railway do not get the seat from the Mumbai Central. When they are residence of the virar, then how they can travel in this train, however local train is available for them. The TC also do not take any action because of the railway employees. The Top management of the railway are requested to kindly take the action against the railway employees who travel in this train upto Virar.
    Aug 14, 2020
    Complaint marked as Resolved 

    western railway of mumbai — irrespective talk from staff of ticket counter.

    I was @ borivali stations ticket window.i was in que.when i came near ticket window i gave 51 rs to employee of western railway and i told him please give me ticket of jogeshwari.then he told me that i dont have change.so i checked my pockets but i didnt got single rupee in change.then i told him please give me change i dont have change realy.but he didnt listen to me and he advised me so badly to bring change.then i went to bring change.i got change in few seconds after that.but that man closed his window before i ask him about ticket.he sent all que on another window.
    then i got ticket from another window.i asked to another man about his name but he didnt told me his name.again first man came to that window.and he started using bad words about my mom and sister.then i went to station master to do complaint.but i didnt got good response from anybody.i want to do complaint about that man who used bad words.my contact no.is [protected].
    Hawkers at Mira Road Station FootBridge

    Dear Sir,

    I am a regular commuter of mira road to churchgate bound train, and would like to bring to your notice that the problem of hawkers in the Mira Road Station Area is increasing Day by Day, and it is going unnoticed by the Mira Road Station Authorities from some many months, They have started encroching the Station area without any fear of law and order, which is causing problem to us (commuters) walk on the Footbridge as half the area is covered by hawkers. This is causing Nuisance to the common public.

    And with this increasing danger if spreading diseases like Swine Flue, the area gets conggested, resulting in higher risk of spreading these desieases.

    Would request your kind self to look into the matter

    Your Wellwisher,

    Ramsingh Kunwar
    Hello,
    This is a big headache over all sections in railways. The railway staff...especially the commercial...the reservation staff...occupy place in first class.in the morning between 6.30 and 8 am and in other shifts after their duties get over..Most of them .who are having second class duty card pass.travel in first class and the tc entertains them bcoz...all are sailing in the same boat maybe...just yesterday.I came accross a lady from borivli reservation office..Shaila Pawar Dhotre who holds a second class pass.but yelled and abused and fought with a fellow passenger for raising an objection in first class...unfortunately .her fellow reservation staff .all sided her and the one who objected was humilated...western railways will have to instill moral values in its staff.to ensure that fellow passengers are not denied justice...!!!I request surprise checks by vigilance squads...in first class compartments...But I have heard that the staff is informed in advance...and hence remains safe from being penalisedddddddddddddddd...i hope this does, nt happen ever in reality..let the guilty be punished!!!

    Central railway & western Railway — Increase seat in 1st class compartment

    Dear sir,

    This is regarding increasing seat & space arragnement in 1st class compartment as there are few seat & space provided which not enough for the peoples who traveling in 1st class. Also note that losts of 2nd class pass holders are also traveliing in first class compartment very easily and railway not have any chekcing arrangement in the train(firs class). I hope railway will do this changes in shortly.

    Best Regards


    Viswanath nair
    To,
    The Minister of Railways
    Rail Bhawan
    New Delhi.


    Sub: - Giving Information of Most corrupted officer of Divisional Railway Manager Office, Bhavangar, Pin:-364003.

    Respected Sir,

    I want to inform you sir that Shri K.L.Mina DEE (electric) of Bhavnagar Division Taking So much money from outsiders in various contracts. Sir I hard that Shri Mina has large amount of money in his different Banks accounts. He get these money from different contract like changing hall electric wiring of Railway colonies taking money from contractors, he have expensive home products at his home. Even he saves his black money using his wife Bank accounts and other relative accounts.

    He is misusing his power against innocent Railway staff those who speak against him and he gives punishment (Giving Major penalties). He deducting huge amount of money in pay of lower level Railway staff like he did for Jetalsar and Porbandar staff.

    As proof please check his work which he did at Bhavnagar in Last two years.

    Sir can’t say my Name to you but trust on me, if I say my name
    My life in denger, only you can stop this corrupted person.

    I don’t know show sir weather you believe or not but it is real fact. I humbly Request to you sir please take fast steps to stop this officer whose using his power against innocent Railway servant like me.

    Please do Fast otherwise it’s to late

    Help us.

    You’re faithfully.

    The person who want Justice
    Sir,
    Yesterday (15.03.2010) My wife went to Mahim Railway station at around 2.00 to 3.00 PM at Window No.9 at Mahim (East), to get a ticket for suburban line to Wadala to pick up our child who is studying there, but the vendor who was sitting on the said window abused and ignored her request for ticket on paying money, that too after getting money by the vendor, he told her to be on queue, even though her repeated request, since she was on hurry to pick up our child from the school at time on a unfortunate case and the public who were there on the spot insisted the vendor to issue ticket, he was not ready to listen their request and he was talking with his mobile and taking tea and again he was talking with his friend. This is a routine process of everyday, government servant means they are public servant but they are thinking that they are above the law. They are passing time everyday talking to his friend and in the name tea break they are wasting time unnecessarily.

    Now I want to know the following :

    1. is there any rule of Railway that ladies should be on queue for ticket on unfortunate case, if so, why you can’t open a separate window for ladies particularly.

    2. Will the Western Railway Deptt take a stern action against the said vendor who was sitting at Window No.9 at Mahim Railway Station at around 2.00 to 3.00 PM, Mumbai have neglected and ignored and abused public that too particularly lady.

    3. Will the Railway Deptt take a stern action against the said irresponsible vendor who was sitting at Window No.9 at Mahim Railway Station, Mumbai passing time and talking to his friends and taking relax.

    Hope the Railway under the leadership of Hon’ble Railway Minister Ms. Mamta Banejee will take a stern action against the said vendor at the earliest.

    Upon receipt of response from the concern authority, I will forward further complaint to the Railway Minister and Western Railway Board, Secretary still more etc..

    Thanks & Regards,

    S.MURUGAN
    DEAR SIR,
    DEAR SIR RAJKOT DIVISION OR BHAVNAGAR DIVISION
    KA TRAIN NO.208 up OKHA-BHAVNAGAR FAST PASSANGER .
    PICHHLE 2 YEAR SE LAGATAR LAIT CHAL RAHI HE, HAMANE
    KAI COMPLAIN KIYE HE LEKIN ESKA KOI NIKAL NAHI HOTA HE, AUR KAI BAR YAH PASSANGER TRAIN KO GOODS TRAIN KE CROSSING ME KHADI RAKH DI HE, DOM SAHAB NE HAR CROSSING KO DHYAN ME RAKH KE HI 208 up KA TIME TAY KIYA HE FIR BHI SINGLE TRACK KI BAHANE BAJI KI JA RAHI HE
    SAHAB PLEASE IN BEDARKAR OFFICER'S SE HAMARA 2 YEARS KI SAMSYA KA JALD HI UKEL NIKAL DIJIYE PLZ PLZ PLZ PLZ PLZ...

    Western Railway Colony — Railway Colony

    Western Railway colony is completly occupaied from local criminal people,they keeping all illegal and prostitude people in railways own heritage building property and local railway officer allow them to do this illegal offence and those criminal pepole earning well since last 10-12years.

    Forgot my user id on irctc

    I have forgot my irctc id. Pls help. Mobile no [protected]
    Date:13/11/2013
    to,
    the authorised officer,
    with great grief and annoyance i have to inform you that "bhavnagar-surendranagar train no:59234" runs everyday late by more than 10 minutes; and sometimes it runs late by 40 to 55 minutes late.
    What kind of administration your administrators / officers do there ?
    in fact, all trains running between from dhrangadhra-via surendranagar- to bhavnagar have been running late every day every time.
    Passengers have to suffer a lot.
    No one is looking after the punctuality of the train. It is shameful to all of the you.
    .
    Moreover, two landline phone numbers are displayed on a board at songadh railway station for any kind of inquiry or complaint at bhavnagar division. But unfortunately nobody answers at this landline phones.
    Will the bhavnagar division of the western railway division understand their responsibility to administrator the railway traffic efficiently and trains run punctually and also, to understand the difficulties the passengers suffer? or they are concerned with their big/high salaries only?
    some days ago i have lodged two complaints to joravarnagar station on two successive days, and i attach the photographs, of the reply received by bhavnagar railway division, herewith.
    Date:13/11/2016
    to,
    the authorised officer,
    with great grief and annoyance i have to inform you that "bhavnagar-surendranagar train no:59234" runs everyday late by more than 10 minutes; and sometimes it runs late by 40 to 55 minutes late.
    What kind of administration your administrators / officers do there ?
    in fact, all trains running between from dhrangadhra-via surendranagar- to bhavnagar have been running late every day every time.
    Passengers have to suffer a lot.
    No one is looking after the punctuality of the train. It is shameful to all of the you.
    .
    Moreover, two landline phone numbers are displayed on a board at songadh railway station for any kind of inquiry or complaint at bhavnagar division. But unfortunately nobody answers at this landline phones.
    Will the bhavnagar division of the western railway division understand their responsibility to adminter the railway traffic efficiently and trains run punctually and also, to understand the difficulties the passengers suffer? or they are concerned with their big/high salaries only?
    some days ago i have lodged two complaints to joravarnagar station on two successive days, and i attach the photographs, of the reply received by bhavnagar railway division, herewith.
    Yesterday, the said train "bhavnagar-surendranagar train no:59234" :was overcrowded by more than double of its capacity and was late to reach the joravarnagar station (jvn) for more than 20 minutes.!!!
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      H
      HEMANT KUMARWAGH
      from Delhi, Delhi
      Aug 26, 2009
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      request for important trains halt

      request for important trains halt
      Dear sir/madam,

      this is to inform you that myself hemant narayan wagh, resident of Nepa Nagar Dist Burhanpur (Madhya Pradesh). i have a request to halt atleast 1 train like KAMAYANI at Nepa Nagar station. The reasons are:

      1) After 3:45 PM ( KASHI EXPRESS) no any one trains halt in Nepa Nagar station.
      2)There are many educational institutes near Nepa Nagar with...
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      PRADIP KUMAR GHOSH
      from Patan, Gujarat
      Aug 24, 2009
      Resolved
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      Dear Sir,
      While travelling in the AC 2Tier coach No.A3 (Boogie No.04052, Berth No.3) of the Howrah Kalka Mail (2311 UP) on 16/08/2009 from Howrah to Mughalsarai a Laptop Bag containing a Dell Laptop, a Digital Cannon Camera, my Office I.D. Card, 2 Pen Drives, Rs.200/= cash and other important items was stolen between 10.15pm and 12.30am while I was asleep and the train was travelling between the stations Durgapur to Gomoh. The theft was detected after the train had left Gomoh Station. I had lodged a FIR with the TTE of the Coach Mr.R.T.Rawat (Deputy C.T.I) immediately and subsequently when the train reached Mughalsarai in the morning another FIR was lodged by me with the Govt.Rly.Police Station situated on Platform No.2 (FIR No.84/09 dated 17/09/2009).
      The Railways claim to provide security to the passengers travelling with them and to this extent they have deployed mobile security personnel in the trains. Over and above this, AC coaches are manned by senior TTEs as well as a host of attendants and cleaning staff. In spite of all these efforts of the Railways and in the presence of so many maintenance personned in the coach I fail to understand how the theft, as described above, can take place.
      Will the Railways compensate me for my loss.
      Aug 14, 2020
      Complaint marked as Resolved 
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        B
        Bharat M Patel
        from Ahmedabad, Gujarat
        Aug 21, 2009
        Resolved
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        21 August 2009

        TO

        Authority,
        Indian Railway

        Sub: - Harassment / Misbehave by TC in Coach S 11/Train No 9018 dt. 20/08/09
        Ref: - Transaction ID [protected] PNR [protected] Coach - S11

        Dear Sir,

        I am registered member of e- Ticket booking service through IRCTC. I have booked ticket of my son Dhaval B Patel for train No 9018 dt. 20/08/09 traveling from Vadodara to Borivali . He is studying 12 th std. in Thakur College of Science & Commerce Kandivali(E). He was come to home at Vadodara because of Swine flue problem during last week.
        He is boarded at Vadodara as per schedule time. He shows e- ticket & ID of Thakur College, ID of Local trains pass, ID of Best bus pass during checking of ticket & relevant document ask by TC (His name may pramod sharma). But he was intending for Voter ID or PAN ID for which my son is not eligible as he has no right for voting till & having no source of income till day. Unfortunately TC made lot of harassment & misbehaves to my son & demand money for settlement as there is no fault of my son. On refusal of same he has handed over my son to railway police. And police at long been kept him in very stress contion and found that there is no possibility of getting any money from him as he is only normal student he relieve him Only on sympathy base police has left him after passing of surat station.
        In short my son face tension & painful situation through out his journey only due to such corrupt employee of railwayharsh employee of Indian railway

        Now the issues that need to be addressed by Indian Railways (or any other concerned govt. departments) are –

        1) What ID proof is required by student less than 18 year age?
        2) What action to be taken for such harsh behavior with innocent passenger?

        We are hoping your kind action & satisfactory reply for better experience with railway in future

        Regards
        BM Patel
        612 A Township GSFC Ltd
        Fertilizernagar Vadodara
        e- mail ID bmpatel.[protected]@yahoo.in
        Aug 14, 2020
        Complaint marked as Resolved 

        Indian Railway — Harassment / Misbehave by TC

        Sub: - Harassment / Misbehave by TC in Coach S 11/Train No 9018 dt. 20/08/09
        Ref: - Transaction ID [protected] PNR [protected] Coach - S11

        Dear Sir,

        I am registered member of e- Ticket booking service through IRCTC. I have booked ticket of my son Dhaval B Patel for train No 9018 dt. 20/08/09 traveling from Vadodara to Borivali . He is studying 12 th std. in Thakur College of Science & Commerce Kandivali(E). He had come to home at Vadodara because of Swine flue problem during last week.
        He is boarded at Vadodara as per schedule time. He shows e- ticket & ID of Thakur College, ID of Local trains pass, ID of Best bus pass during checking of ticket & relevant document ask by TC (His name may be pramod sharma). But he was intending only for Voter ID or PAN ID for which my son is not eligible as he has no right for voting till & having no source of income till day. Unfortunately TC made lot of harassment & misbehaves to my son & demand money for settlement. On refusal of same he has handed over my son to railway police. Police at long been kept him in stress condition and than only on sympathy bases they have left him after passing of surat station.
        In short my son face tension & pain full situation through out his journey only due to such corrupt employee of Indian railway

        Now the issues that need to be addressed by Indian Railways (or any other concerned govt. departments) are –

        1) What ID proof is required by student less than 18 year age?
        2) What action to be taken for such harsh behavior with innocent passenger?

        We are hoping your kind action & satisfactory reply for better experience with railway in future

        Regards
        BM Patel
        612 A Township GSFC Ltd
        Fertilizernagar Vadodara
        e- Mail ID bmpatel.[protected]@yahoo.in
        Dear Sir,

        I was travelling along with my wife on 28th August 09 from Vijayawada to New Delhi by kerala express train No. 2625. In the morning I noticed that my wife hand bag was stolen. After that we understood that at least 5 to 6 ladies lost ther hand bags and one person lost his suite case. We made complaint with duty TC as we are unable to lodge complaint personally at the railway police station. The hand bag might have been stolen in between Bhopal and Itarsi also it might have been stolen in between 2 to 2.30 A.M on 28th August 09. The hand bag contains the cell phone also, which no is[protected]. After 28th the mobile was switched off. But for last two days i.e from 31.0809 to 01.09.09 the bell was going on and the person who lifts the mobile saying that his name is Usman and he is calling from BandaGhat area from Kanpur. He also saying that this mobile was with him for last six months. So, my humble request to railway police is that enquire the case with co-ordination of BSNL to catch the thief as he has not switched off the mobile and using the same. If this complaint is noticed by any concerned official, kindly do the needful and take necessary action.

        Thanks and regards,

        A.V.S.Radhakrishna
        Cell No. [protected]
        sir,
        as per railway notice the 333 umb/asr passanger is not in work after juc station.we are more than 40-50 daily passangers and many other ticket passangers to reach there homes.we travell daily from kartarpur to various stations this is the only train which stopp there.we several times request the local asm at juc station for a minute halt of 2715(nanded-asr)or 2459(ndls-asr) at kartarpur but all in vain.particularly MR.shingaara ram &ved parkash both behave with us as we travell free.They make fool o[censored]s by pretending to make fake call to fzr division for a halt. Recently we request mr.ved parkash to do this needfull for us . He hold the reciver of the phone within a second he refuses us saying that fzr control is not giving the halt permission after we approched the DD room there we make same request and from there we got the halt permission of 2715.

        so sir we humbelly request you to look in the matter and make a permanent stop of 2715(NANDED-ASR EXP) for a month till 333 not started
        Hello,

        I have travelled from Arsikere to Bangalore on 2nd November by Shimoga Bangalore express. Train was very crowded so i checked vacant in sleeper and AC finally i got in AC coach. When I asked with TC how much fare he told 300 I dint have any option and paid Rs. 300 and entered in AC 2 tier coach I got seat and arranging to sleep and he came again and asked me to go to 3 tier AC coach. I coud'nt ask why but I was feeling fooled by him and I ding get any ticket for additional fare.

        KIndly reply to my ID if I paid correct amount and why I dint get ticket for that. If they will dont give ticket loss for both customer and Railway dept.

        Hope dept will take action on this and insted of charging fine for customer who will dont buy platform ticket and he will get 250/- fine U can fine on your employee who will cheat passengers.

        Thanks and Regards
        Rafeeq
        Bangalore
        I am Pahari Sengupta(alis Sadhan Sengupta, Age-62+) residing at 68/91, Jessore Road, Amarpally, South Dum Dum Municipality Ward No-22, Kolkata-700074.
        I am known to my locality as an active Trinamul Congress worker, I also got every respect from my party leaders and workers of my locality.
        I carry all the effects due to win & defeat of the party.

        Very unfortunate, which I have experienced today[protected], in Howrah station.
        I hired a maruti van noWB24K/2750 and went to Howrah Station and took entry by the car drive way New Station at 20:05 Hrs. I along with my son, Wife and Lisa Chakraborty, for the purpose to board my son Sidhartha Sengupta on the Samarsata Express Train No 2152, 3A/B1/54,
        I have purchased one car ticket @Rs100/- and also purchased two platform tickets as adviced by the Ticket counter man,

        After leaving the schedule Train of my son we reached the exit gate at21:35 Hrs, the ticket collector
        accompained with police personels accused us for shortfall of one platform ticket
        and charged a penalty of Rs 269/and scared us to retained for 10 minuits, I have no such cash money atthe time I have given Rs 100/ only, the Ticket collector took the money and refused to give any receipt and allow us to exit he also retained the car ticket along with the two platform tickets.

        Apart from this I have also witnessed that
        1.the railway attendents in AC compertments are selling errotic drink bottels,
        2.Ticket chekers are use to smoke taking cigerets from passengers.
        3.In Sleeper class it is hard to use toilets and moove due to unauthorised occupiance (giving money to the T.T)with the help of Ticket collectors.
        I shall not spare more times to told the unhealthy happinings which are frequently staged in the train car and stations.
        Every body can see these happinigs at any time.
        Thanking you,
        PAHARI

        pahari
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          vikash kumar mishra
          from Chennai, Tamil Nadu
          Aug 18, 2009
          Resolved
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          I had booked a ticket from varanasi to new delhi under TATKAL quota with PNR No-[protected]. I could not reached to my birth at Varanasi as I was struck in traffic and hardly manage to board on the train. When at Allahabad, I boarded on S-5, Berth No-23 which was my booked berth. I found that my seat is alloted to Mr Tanvir. Pnr No-[protected] who was having a Waiting List -59. Since Allahabad is the only big station after Varanasi with stoppage of more than 10 min, It was ridiculous. I contacted the current STE on duty and asked for justice. She (Mrs Priya Singh IC No-139) told that nothing can be done in this matter. It was not the single case of the day. Two more cases were reprted to STE in the same coach. I also have the written statement of the STE on the subject.
          To all the desparity, I had a sleepless and very uncomfortable journey from Varanasi to New delhi. I wish that the TTE who was on duty from Varanasi to Allahabad at coach S-5, should be brought under books. and suitable compesation to be given to me at the earliest. The Action taken in this matter may be intimated to me at my email .
          Aug 14, 2020
          Complaint marked as Resolved 
          If its only 10 minutes and very next station, alloting the seat to a WL 59 passenger is an unfair practice.
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            X.JULIET
            from Mumbai, Maharashtra
            Aug 17, 2009
            Resolved
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            To whom soever incharge,

            I blocked my postpaid services for SIM No.[protected] due to loss of the same on 20/05/2009 and the following month, the bill showed around Rs.300/- only. I received my duplicate SIM for the same No. and used only on 6/7/2009. The opening balance bill showed around Rs.900 + . Kindly send me the details of calls made from this SIM no.[protected] between 20/05/2009 to 20/07/2009 to verify the misuse of SIM and to check the bill balance.

            Thanking you,



            Juliet
            Aug 14, 2020
            Complaint marked as Resolved 
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              A
              AMITAVA MOHANTY
              from Mumbai, Maharashtra
              Aug 16, 2009
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              Respected Sir,
              On 14th August, 2009 we were travelling by train number 2443 Bhubaneshwar-New Delhi Rajdhani express in AC 2 tier coach number A2 berth 35 and 37.
              The particular train did not have water in the toilet, no lights in one of the toilets, toilet flush wasnt working, toilet fans were not working, rain water from the side windows was seeping into the compartment making the entire floor full of water.
              Side lower passengers in seat number 41 and 45 got completely wet due to this rain water. All these things brought to the attention of the running train ticket superintendent. The light and the fan was set right. The other problems were not attended to. To my utter surprise when one of the aggrieved passengers wanted the complaint book from the ticket superintendent, it was refused.Such coaches should not be allowed to ply as a part of a prestigious name like Rajdhani Express connecting the two capitals.Please take remedial action and appropriate action against the ticket superintendent.
              Yes, I fully agree with you. Many times I also faced similar or other sorts of problems while traveling in trains. Why the Rajdhani only should fetch the special attention, all trains should be provided the facilities for which Railways is charging, in its fare. But sense of responsibility and training to employees is lacking. Above all corruption at all levels is also eating up the resources, leaving behind the passengers to suffer. You see, if some work can be got done for Rs 10/ on personal affairs, the same work costs Rs 25/ if it is done for the Government and the quality is also poorer. So don't expect much till this vote politics continues. Whatever is available accept it, don't complain and waste your valuable time because there is nobody to reply and you don't have the alternative.
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                rajeev sharma
                Aug 16, 2009
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                Resolved

                Respected Sir,
                I used to travel from subzi mandi railway station to narela railway station via train 2nkm which comes on 8:20 am @ subzi mandi railway station. I am with my mom, sister in law n two nephews on 16th Aug. 2009. I am with them in the ladies compartment due to my mom n sister in law was not well. After sometime, Mr. Ram Kanwar Kanddu comes and asked me to change the compartment. I only used to say that "i am here with family" ... after listened that he used to beat me n used abusing language with my mom. I changed that on next station but what a cop did with me n my mom that's something irritating. I just wanna request you to plz learn cops abt a little bit humanity as they are not prohibits the same for unsocial persons. Why for us ..
                plz do needful ... asap ...
                Aug 14, 2020
                Complaint marked as Resolved 
                REMINDER NO. 07
                Dated[protected]
                To,
                The Chief Commercial Manager (Refunds)
                Northern Railway, New Delhi Railway Station,
                2nd Floor, New Delhi.


                Dear Sir / Madam,


                SUBJECT: - TDR NO. 033061 DATED 7-4-2008 OF PNR NO. [protected] Rs. 3250/- SENT TO YOUR OFFICE ON DATED 1-5-2008 BY REGISTRRD POST DULY RECEIVED BY YOUR OFFICE ON DATED 5-5-2008.

                You’re immediate attention is drawn to my said TDR duly received in your office but it is Very astonishing its refund has not been received.
                Sir, in this connection we have sent repeated reminders to kindly expedite the refund of the said TDR but so far neither the refund order has been received though your office nor there is any response. I fail to understand why you are not informing the facts as to what happen to my said TDR when it was duly received in your office. I shall be highly thankful if you kindly look into the matter very seriously and oblige me by expediting the said Refund order immediately.

                Yours Faithfully,

                Mukesh Rastogi

                SHREE JANTA PRINTS
                92, KHANDAK STREET,
                MEERUT CITY-250001.
                (UTTAR PRADESH)


                Copy to: - The Smt. Mamata Banerji – Hon’ble Minister for Railway, (Government of India), Ministry for Railway, Parliament House Annexe, New Delhi-110001.
                sir/madam meximam all rpf staf 7pm to 11 pm drink and miss behave every one u chak any day sirpries chaking

                Northern Indian Railway — Ticket Windows at Bathinda

                Dear Sir/Mam.

                Namaskar

                Buying a ticket from Ticket Windows available at Railway Station Bathinda is difficult espcially between 0600 hrs to 0700 hrs in the morning. People are forced to travel without ticket as the ticket clerks are not able to clear the traffic from their windows. This is causing big loss to the Railway as well as to the individual. I have faced problems personally and facing till date. please look into the issue seriously . You may open more windows when it is office going time or coming back from office.

                PS JAGGA
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                  Mr Johnson Joseph
                  from Allahabad, Uttar Pradesh
                  Aug 13, 2009
                  Resolved
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                  Resolved

                  Respected Sir/ Madam
                  I am a resident of Shalimar Garden .I used to travel by train by 1MNR (Rewari - Meerut Daily Passenger Train) . But unfortunately this train is always coming late .Before this train there is one Shakurbasti -Aligarh Daily Passenger EMU which goes in sharp time at 5: 50 itself from New Delhi . And our train 1MNR arrives only late even though its timing is 6:10 from Newdelhi . Everyday we have checked on internet (always it shows only 1 minute / 2 minutes late )but the train will come only after about one hour or more . We are facing a lot of problems because of this . Working women have to do a lot of work after reaching home too .
                  Therefore you are requested to sort out this problem at the earliest either by changing the timing of Shakurbasti Aligarh to 6:10 or put an alternative reliable train between 6:15 and 6:30 . Because we cannot rely on 1MNR .
                  Thanking You
                  Hoping for the best
                  With Regards
                  Mercy Johns
                  Aug 14, 2020
                  Complaint marked as Resolved 

                  Indian Rail — TRAIN LATE

                  Dear Sir,

                  Sorry to say that we are facing too much problem for SAKURBASTI – PALWAL those
                  are SHIVAJI BRIDGE schedule at 19.55pm. But every day above train come in minimum 20 min. late, if ask any Railway responsible person they are not given proper information and also have no announcement.

                  In this situation please help us because at present public too much puzzled.

                  So, please take action also we are waiting for your helpful and suitable reply.

                  Thanks with regards,
                  Ghatak

                  Indian Railway — complaint against trains late arrrival

                  Respected Sirs,
                  I would like to pay your kind attention towards the matter that i am a daily passenger of sonipet -Delhi route.sir, i catch my train from sonipet.The accepted arrival of the passenger train(2 NPM) is 6:08 AM but it always comes late by 20 Minutes.Many times the complaint has been loged againts the trains Driver but all in vain.No body is there to listen people Problems, so i request you to please look in to this metter and take quick actions.I shall be very thankfull to you for this.
                  On Behalf All The Daily Passengers Waiting For Your Response.

                  RAVI PANT S/O SH PURAN CHANDRA PANT.
                  C/O Radha Krishna Mandir,
                  Nandwani Nagar,
                  Sonipet (Hr.)-131001.
                  Dear Sir,
                  1.The Train arrival at 8.40( toiwards Beach) in saidapet which comes at 8.50 it happens usually. kindly make it correct.

                  2.Not only this train all the trains are coming late by 5min which helps the passenger to run from their destination to their office.

                  3.On Peak hours ladies can have one full compartment which helps the p regent ladies to go easier.

                  Kindly do the Needfull. your earlier action will be highly appreciated




                  Thanking you,
                  Dear Sir,
                  The details mentioned in the complaint are true. The daily schedule of the train should be observed for a period of say one month. 1MNR is the only daily passenger train along with Saharanpur Shuttle that runs so late. Unfortunately both are for the same route. Necessary action in this regard shall be highly appreciated.
                  Dear, railway minister,
                  I am simple living person, timing is more important for me.My office(garhbeta) is 176 km from my home. Every week I go to my home by Rupshree bangla express, timing of this train is garhbeta 6 pm and in howrah 9.25. but this train has some weak point that is in howrah always this train arrive after 10.pm. I have patients in my home.I always be late to reach my home due to rupshree bangla train.This train call superfast train but no sign of faster has been shown.I am very disappointed by howrah railway ministery.So help me to come out from daily late timing of arrival.
                  Dear, railway minister,
                  .My office(chandrakona town) is 211 km from my home(kankinara). Every week I go to my home by Rupshree bangla express, timing of this train is in chandra kona at 6.10 pm and in howrah 9.25. but this train has some weak point that is in howrah always this train arrive after 10.pm. .I always be late to reach my home due to rupshree bangla train.This train call superfast train but no sign of faster has been shown.I am very disappointed by howrah railway ministery.So help me to come out from daily late timing of arrival in howrah.
                  Hi,
                  I am regularly traveling from Bangalore to Chennai by Lal Bagh express.. My concern is regarding unreserved passengers traveling in reserved coaches. Most of the times I find it difficult in getting inside the coach and people would be standing in the entrance and at wash rooms. So life becomes very uncomfortable even after reserving our ticket with extra money. Most of the people just take unreserved ticket and travel with ease. Even Train Ticket examiner will not do anything about this?.
                  Respected Sir/ Madam
                  I am a resident of Tundla .I used to travel by train by ETA(64157) (Etawah to Agra train) . But unfortunately this train is always coming late one & more hrs late Everyday we have checked on internet (always it shows only 1 minute / 2 minutes late ) but the train will come only after about one hour or more . We are facing a lot of problems because of this & late time to reach at jobs

                  Therefore you are requested to sort out this problem at the earliest.

                  Thanking You

                  Vijendra Kumar
                  Dear Sir,
                  The details mentioned in the complaint are true. The daily schedule of the train should be observed for a period of say one month. NDS, DM AND 1MNR is the only daily passenger train along with Saharanpur Shuttle that runs so late. Unfortunately both are for the same route. Necessary action in this regard shall be highly appreciated, from last one month i am observing that both three trains nds, dm and 1mnr are late on the outer of old ghaziabad and sahibabad, trains are waiting for the signal on the outer of old ghaziabad and sahibabad, and trains are so much late approximately 45 minutes to 1:30 hours .please do some so that we can reach on our duty on the time in the morning and can reach home in the evening
                  Respected Sir/ Madam
                  I am a resident of Murandagar.I used to travel by train by NDS (Saharanpur to Delhi) Passenger and 1MNR (Rewari - Meerut Daily Passenger Train) . But unfortunately these trains is always coming late .I am observing that either train late because of single line before meerut and either be late on the outer of Old Ghaziabad and Sahibabad due to signal and this is permanent problem for the trains only of saharanpur - meerut - delhi route so that, We are facing a lot of problems because of this . Working women have to do a lot of work after reaching home too .
                  Therefore you are requested to sort out this problem at the earliest Because we cannot rely on 1MNR .
                  Thanking You
                  Hoping for the best
                  With Regards
                  Respected Sir/ Madam
                  I am a resident of Modinagar .I used to travel by train by 1MNR (Rewari - Meerut Daily Passenger Train no.[protected] . But unfortunately this train is always coming late . And our train 1MNR arrives only late even though its timing is 6:10 from Newdelhi . Everyday we have checked on internet (always it shows only 1 minute / 2 minutes late )but the train will come only after about one hour or more . We are facing a lot of problems because of this . Working women have to do a lot of work after reaching home too .
                  Therefore you are requested to sort out this problem at the earliest ..
                  Thanking You
                  Hoping for the best
                  With Regards

                  devendra singh
                  [protected]
                  Respected Sir/ Madam
                  I am a resident of Kolkata.I used to travel by train by +HWH NDLS EXPRES (Train No-12323) . But unfortunately these trains is always coming late .I am observing that either train late because from Kanpur Passing all others Train, Station master says track are not available, when available train is going through. This is permanent problem for this train, We are facing a lot of problems, This train call super fast train but no sign of faster has been shown .I have also reserved other connectives Train From New Delhi (like Train No-12445 +UTTAR S KRANTI), When this train(12323) reach station, but unfortunately these trains left Station. Many of people complain these. I want to know why every timewe are facing this problem.Track are not avail then please train time change or reach time ex-tension, then we are programming other.

                  Therefore you are requested to sort out this problem at the earliest.

                  Thanking You

                  Samir Ghosh

                  Lost Data Card

                  I had been on board at train number 09706/DEE JP AC SPL on 26.07.14. Seat number C1/62 (PNR no. [protected]). During my travel I lost my data card ( TATA PHOTON). if found please let contact me at [protected] / [protected] Nishant
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                    Mabie Epao
                    from Chennai, Tamil Nadu
                    Aug 12, 2009
                    Resolved
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                    Resolved

                    I am a retailer businessman who deals with musical instruments in Nagaland. For the last two years I've been sending my goods by Private Courrier, but its expensive. So on hearing Indian Railway Frieght system I start dealing with Indian Railway system! those of you who know how India Railway Sytem function. Its Cheap! so its unsafe! Not to talk of goods sending by train, even travelling by train is a horrific experience. well my complaint is about locating my consignment. I don't mind Slow Indian Railway System, what I really mind is how they treat North Eastern people. Beyond Assam, (Maligaon) presently Guwahati, there is no way you can trace your goods. either its there in godown or lost! People from Nagaland got no way to talk directly to Guwahati, it need to go through Lumdin and from Lumdin to Maligaon. so by the time it reaches Guwahati, all your complaint is gone... well lost! mY consignment H 607085, dated 3/08/09 is no where to be found. and another consignment H 586842, dated 1/08/09, came in half, the other half only god knows. Last time is got stuck up in Guwahati, Assam, for more than two weeks! only after Railway Ministry intervention my goods were returned to me. Probably those who are in Frieght section wants some extra money, you know how people works in India, worst in Airport and Train station... money!!! so if there is any one reading this and got a way for me to figure out please help me. I don't have hope on this Consumer Complaint Forum also cos Indian Railway Sysytem is Horrible.
                    Aug 14, 2020
                    Complaint marked as Resolved 
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                      Subhash Chauhan
                      from Delhi, Delhi
                      Aug 10, 2009
                      Resolved
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                      I am a daily passenger of railway from Palwal to Okhla. Today (10.08.09)morning at 7.34 am I stand in que for my pass and one ticket from Palwal to N.Delhi for my cussain Brother at 7.54 I reach at window no 3 through que where a youngman was sitting who refuse me rudely for ticket. due to which I and my cussain miss the train. I reach late to my office for which I punished my half day leave and my cussain miss his interview.May I know who is responsible for this. Plz do some needful.

                      NOTE : This is not first time. Staff present there is not speedy.Their speed on computer is very slow due to which public face problems
                      Aug 13, 2020
                      Complaint marked as Resolved 
                      Respected, mam
                      This is to inform u that myself to be sandip mishra i saw a several time miss behaviour of railway staff with physicallyhandicapped people mostly RPF stuff of the railway as my self to be also physicallyhandicapped it is generally seen that in state of bihar and west bengal that the RPF stuff general enter in the compartment of physicallyhandicapped and ask to leave the sit and move to the general compartment or sit in the floor and if any of the physicallyhandicapped patient refused to do so then they will slaped them and also using the slung languages it seen that the pepole those are travelling in physicallyhandicapped are general from the poor family it also seen that some of the people who are daily travel in particular rout general enter un the compartment it also seen that some people use handicpped campartment to carry the vegetable or goog quantity of luggage as there in NO checking done by TTE in this campartment and if the RPF jawan enter in this compartment then they simple take the money from this people and allow them to carry there luggage my ticket number is[protected] date of journey is 03/07/2009
                      this is my request to you that please see to that RPF STUFF and also the railway stuff those who use to travel daily. In particular rout they are generally do this type of wrong thing this my request to you that please HELP US as there NO other way TO GET HELP I ALSO MADE A SEVERAL COMPLAINT IN THE RAILWAY STATION PART NO feedback was given from your site
                      Thanking you,
                      your faithfully,
                      sandip
                      im daily passenger asr to jalandhar few TTE without uniform and without name plate use bad talking
                      and take coreption.
                      I krishna chandra sharma wear studing in B.E at patna.my father was expired on 12.12.2009 there after i did not get any pass facilely. my father was warking in nashik in traction machin work shop at nashik in post of S.E. So i want to about that i will aglibe for pass or not. if yes pleas mail to me .
                      My mail id:- apsharma.[protected]@rediffmail.com
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                        Phani Kumar Reddy P
                        from Hyderabad, Telangana
                        Aug 9, 2009
                        Resolved
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                        Dear Sir / Madam,

                        A Squad was checking for the tickets and they invalidated my Driving Licencse saying it was not a valid one, this is a duplicate(though it was original) and a fine of Rs 600/- is collected saying that 250 was the fine and 350 was the ticket price my actual ticket price was 286/- when i asked him why the ticket price is written as 350 the person started saying some non sense that from this calculation has to be done from this station to this station and again this station to this station, but he didnt give an clear explanation.

                        Details:
                        =============
                        Receipt No: 416843
                        Station Name: ATP
                        Collected At: DMM
                        Train No: 8464

                        My Questions:
                        1. How did the ticket cost change, why doesnt the squad carry an rule book which shows how the calculation is done.
                        2. On what basis did the so called squad people invalidate my original ID
                        Aug 14, 2020
                        Complaint marked as Resolved 
                        IN vijayawada rs their is chetter in at regervation counters
                        AND tc`s also some what corepted
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                          B
                          Benu Lal
                          from Bengaluru, Karnataka
                          Aug 7, 2009
                          Resolved
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                          Resolved

                          I was travelling in Bhagalpur - Ranchi express on the date 8th July 2009. My travelling details are :----
                          Train no- 8604
                          Boggy no B-1
                          Berth No - 60
                          My purse was theft in the train. Infront of my sit AC Operator(P K Bhagat) and attendent (Ramnagina Ram) Were seated. I complained them and to TTE Mr Rao also. After 2 Hrs A C attendent returned my purse.(I saw him putting the bag on the upper berth).But he was saying "I have got this here now ". My Mobile phone and cash(1500 Rs) was missing from the bag.
                          They are the culprit I know. But I was helpless.
                          I have lodged a FIR at railway Police.
                          But havn't got any response yet.

                          Thanks to you
                          Mrs Benu Lal
                          Ranchi
                          Jharkhand
                          Aug 14, 2020
                          Complaint marked as Resolved 
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                            P
                            Prabhakar Pal
                            from Delhi, Delhi
                            Aug 7, 2009
                            Resolved
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                            Resolved

                            3142 Teesta Torsha was 6 hour late at New Farakka on 18/07/09. My booking was from New Farakka to Bandel in 2nd AC (PNR[protected]. I cancelled the journey and approached on-duty ASM/Gen Booking counter for full refund (it was 9.30pm and as usual only those staffs were on duty). I was told to claim refund next day across reservation counter.

                            But next day - only 50% refund given in spite of report of late running of train. On 21/07/09 - I meet the Station Master as well as Chief of Reservation Officer - but full refund not given.

                            Later I wrote to CCM(Refunds) - Eastern Railway with photocopy of the cancelled ticket and late running proof (DTDC Docket No. K35755341, dt 29/07/09) requesting me full refund. However, till date I have not received any reply from CCM office.

                            Thanks,
                            Prabhakar Pal
                            Aug 14, 2020
                            Complaint marked as Resolved 
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                              G
                              gautam.lapsiya
                              from Delhi, Delhi
                              Aug 6, 2009
                              Resolved
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                              Resolved

                              Dear, Sir/Ma'am,

                              The magnitude of this complaint may be very small but it will be helpful for you to cope up with it in the big case. The time is of around 14:45-15:00 hours. I bought a ticket from Jalgaon Railway Station and I was in line when a man standing behind me in the line suddenly went to the window and submitted his Reservation Form to the staff named Mr.Somvanshi. Later I realised that the man behind me had some contact with the railway employee and so his reservation was done before me.

                              When I reached the counter and had done with my transaction of Rs.372, I paid the railway staff Rs.500 and he demanded for Rs.2 change which I din't had so I handed him a Rs.5 note. He was supposed to pay me Rs.3 back but gave me only 2. I politely asked him that "Is there any miscalculation?", in reply he asked for my ticket and then said me to fetch Rs.2 if I wanted the ticket.

                              The whole scene was very funny and infuriating that the person sitting behind the counter for whole day and don't even have a single rupee.
                              Aug 13, 2020
                              Complaint marked as Resolved 

                              Indian railway ticket — defective ticket issued refund denied

                              I am the student studing in Hyderabad booked a ticket vide PNR No[protected] for 28/12 2008 from madgaon to h.Nizamudin, I trried to get this ticket cancelled at Madgaon but they refused asthe ticket no printed on the ticket is 14460931 but the trped figure below it was 14460930 as i have to rush back to my native place and my refund is denied and advised to report to hyderabad but i will reach hrderabad on 12/1/09 by that if i will get refund kindly help
                              vijit

                              Indian Railways — Misbehaivour by persons at ticket windows

                              Dear sir
                              Today an hour ago i went to surat railways station to seeoff my wife she was leaving paschim express.
                              When i went to ticket window to buy myself a platform ticket i was asked by the person at window to give him loose change of rs 2 while i was having Rs 10 note. he said he wont give me ticket unless i give him change. when i again requested him that pls give me the ticket as i was getting late. he started talking rudely and abused me .
                              I want to raise a question of security in Indian trains as I suffered a big loss during my journey from Haridwar to Delhi( hazrat nizamuddin station) in Utkal express. Around 2-3 monthes back I was travelling on the same route alongwith my wife, we have 2 seats in reserved compartment and thier numbers were 1 and 4, The window of seat number 1 was adjecent to the gate of the compartment. When the train crossed Sahibabad it slowed down, one chain snacher who was travelling on the gate, took his hand inside the compartment and snached my wife's gold chain, as the train was slow he got down from the running train. He did it so fast that we didn't even get a chance to catch his hand, he got down from the running train by snaching the chain. As the train was running we could not do anything, other people tried to pull the chain but it was not working.
                              We complained to TTE about this but he responded as he didn't listen anything.
                              Other thing is that the railways department should reconsider the design of the window near gate and put some more horizontal iron bars in such windows, because I think it is the easiest task to snatch a chain from such windows from a running train.
                              And in the last I would like to warn people sitting on such seats to be most careful about their expensive goods like gold chains and mobiles etc.

                              Indian Railway — misbehaviour of ticketing staff

                              Dear Sir,
                              uprokt vishay me nivedan he ki mai prarthi indore me nivasrat hu. dinank30/08/2011 ko 12:15pm mene indore se habibganj(bhopal) malva express se jane k liye ticket liya tha. kintu trutivash mujhe panchveli ka ticket de diya gaya tha. main jab broad guage ke counter no. 2 par ticket badalwane ke liye gaya to shrimaan ji ne mere sath aabhadra vyavhar kiya evam gali galoj kisirf itna hi nahi srimaan ji ne meri collar pakad kar mere sath marpit hi kievam mujhe thane me band karvane ki dhamki di. is hetu mene R.P.F. me report nahi kiya is vajah se meri gadi bhi chhut gayi
                              mahoday ji se nivedan he ki anya yatriyo ke sath esi aabhadrataa na ho is hetu uchit karyavahi karne ki kasht kare
                              Awaiting your favourable response.
                              ([protected]@gmail.com)

                              With regards
                              Hemant kumar(indore)
                              Hello ([protected]@yahoo.com)
                              my name is Miss Rita Tamaya, after viewing your profile in this site, then i feel like dropping this massage to you, please i will like to know more about you and if you can send an email to my email address i will give you my picture because i have something important which i will like to share in common with you. Here is my email address ([protected]@yahoo.com)
                              Rita.
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                                PAWAN KUMAR TIWARI
                                from Delhi, Delhi
                                Aug 5, 2009
                                Resolved
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                                Resolved

                                My PNR No.[protected] Train No. 2464 Dated 4.8.2009 Coach No. HA1 Berth no. 10, I lost Cash Rs.5500/-, SBI Credit Card, SBI ATM, Reilance One card from lock briefcase during my jorney from Jodhpur to Delhi Please inquire, One berth cange by one person from A Cabin to B Bearh no. 8 and 7 no. bearth change in place of 8 to 7. by e tikect kindly find out my above cash and credit card SBI ATm reliance card, 2nd AC journey is not safe please enquire and help me, I hope u help me, I am CAD patient.
                                Aug 14, 2020
                                Complaint marked as Resolved 
                                2561/SWATANTRTA SENANI EXPRESS journey
                                My PNR No.[protected] Train No. 2561 Dated 15.8.2009 Coach No. HA1 Berth no. 05, I lost Cash Rs.20, 000/-, One watch, Medical Paper of my Wife, My Cloth from lock briefcase during my jorney from Varanasi(BSB) to Aligarh Jn, One berth cange by one person from HA1 19 Cabin to AH 1Bearh no. 05 and A1 31to HA1 10. bearth change in place of HA1 19and A1 31. by e tikect kindly find out my above cash and cloth, watch, medical paper, I am Also complaint to GRP Aligarh jn, the complaint no Nil/09 Act 379 IPC Forward to GRP Allahabad. 2nd AC journey is not safe please enquire and help me, I hope u help me
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                                  A
                                  Archana Sreedharan
                                  from Hyderabad, Telangana
                                  Aug 5, 2009
                                  Resolved
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                                  Resolved

                                  Respected Sir,
                                  My mother Mrs. Indira Nair had booked ticket(ticket no. [protected], PNR no.[protected] for 03-08-09 for train no. 7229(TVM-HYDERABAD sabari express) in coach A1(2 tier AC) from Kollam JN to Salem JN which was a confirmed ticket. But there was no provision of two tier AC and so she travelled in 3 tier AC with the permission of the TTR. The TTR had given a "certificate for claiming refund of fare in lower class of AC" where he has mentioned every detail with his signature alongwith which he asked to show it at the reservation counter, salem, for the refundable money. The train reached SALEM JN at 7:20p.m. on 04-08-09. I went up to the reservation counter at 7:30 seeking for the refund with the travelled ticket and the refund form given by the TTR. Two railway employees(a lady and a gent) didnt pay heed to my problem and told me that the money cant be refunded as there is no proper evidence.I also requested the lady to give me a written letter saying the refund form is valid for the next day and so that i can again approach the authority but she refused.They were mocking at me and had a good laugh sitting inside their cabin. If this kind of irresponsible and humiliating behaviour is shown by the railway people then where are the poor passengers to go. Kindly help sir, take a serious action on the two employees.
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
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                                    S
                                    Shobhit Varma
                                    from Mumbai, Maharashtra
                                    Aug 4, 2009
                                    Resolved
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                                    Resolved

                                    Hello everyone,

                                    My sister-in-law was travelling on 2nd August'09 in IIIrd AC to Ahmedabad by train No.9143-Lokshakti Express.Her ticket was from Borivali to Ahmedabad wherein she boarded from ANDHERI station and was fined by TTE for travelling Andheri to Borivali without ticket-Fine Amount-Rs250+150=RS.400

                                    Now, you all people, pls note that the fare from Bandra to AHD, Andheri to AHD and Borivali to AHD is SAME- Rs. 523, then why did the TTE charged her inspite of showing her confirmed ticket from Borivali to Ahmedabad(AHD).

                                    Pls enlighten my knowledge and tell me what action can be take against that TTE since I have that fine slip(pavti) of Rs.400.

                                    Pls guide:
                                    - Shall I file a complaint against the TTE at Andheri station ?
                                    - Shall I approach RTI for clarifying the policies of boarding within the city limits ?
                                    - Shall I question Indian Railways as why this fine when the fares are SAME ?

                                    Pls help and mail me with your suggestion.I can't express how much mental trauma she went through as she was carrying only Rs.500 out of which Rs400 was given as fine that intelligent TTE
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
                                    i board dadar express train from patiala to delhi with unreserved ticket purchase from counter. i sat in sleeper coach due to overcrowding in 2nd class.i asked a tte madam to upgrade my ticket from 2nd class to sleeper class as seats are vacant.but she fine me 330 rupees.and also 100 rupees as bribe.is this a genuine fare...can i camplaint the tte madam
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                                      D
                                      D.N.RAO
                                      from Bhopal, Madhya Pradesh
                                      Aug 4, 2009
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                                      WE MADE RAILWAY JOURNEY THIS LAST WEEK AND THE SYSTEM SHORTCOMINGS ARE ENUNCIATED AS FOLLOWS :-

                                      1} ONWARD JOURNEY : FROM NAGPUR TO TENALI BY 2616 DT.30/7/2009;
                                      BOOKED e-TKT. VIDE TRAIN. ID-[protected] & PNR - [protected]; COACH - S4.
                                      ===== WE BOARDED AT NGP & OCCUPIED ALLOTTED BERTHS, VIZ:41 TO 46.
                                      WELL AT WARANGAL, ONE PASSENGER BOARDED 'S4' WITH e-TKT CLAIMING BERTH NO: 44 AGAIN ?? AS CHECKED, THE TKT. WAS SHOWING ALOTTMENT ALSO!!
                                      THIS IS SYSTEM FAILURE.

                                      2} RETURN JOURNEY :FROM VIJAYWADA TO NAGPUR BY 2861, ON 1/8/09;
                                      PNR NO:[protected].
                                      ==== THE TRAIN WITH ARRIVAL TIME 21.20 HRS WAS NEITHER PUT ON DISPLAY ABOUT ITS ACTUAL PLATFORM NO.; NOR WAS ANNOUNCED TILL 9.15 PM ??? (DEP. TIME 9.30 PM)
                                      WHEREAS WE WERE WAITING ON P.F. NO.7, WHERE IT WAS TOLD COMES NORMALLY.

                                      ON ENQUIRY THE Dy. SS WAS ALSO NOT AWARE AROUND 9 PM !!, AND IRONICALLY, ANNOUNCEMENT BY LADY ANNOUNCER AT 21.15, CONFIRMS SHE WAS BUSY PACKING OFF HER SHIFT WELL AHEAD OF SCHEDULE OR INVOLVED IN GOSSIPING AS USUAL PRACTICE .
                                      ULTIMATELY WE HAPPENED TO BOARD THE TRAIN WITH MANY HURDLES ( Half rack train standing at the far end of No 5 P.F.arrived and started in time )WHICH CAN BE UNDERSTOOD, NEEDLESS TO MENTION. ( What will happen with many passengers with their luggage or on a small station with very small halting time).
                                      ** THAT'S WHY WE ARE TERMING THIS AS A MAJOR DEVIATION OR SYSTEM SHORTCOMING WHICH CAN'T BE REBUFFED BY RAILWAYS .**
                                      With respect to 2nd grievance regarding announcement not done in advance for any trains, U.O. Memo to be issued to all the concerned including the SS and Announcer on duty.
                                      They should understand and realize that Passengers (Sr, Children) also travel, and above all they have tofollow and abide QMS which they claim under Citizen's charter.
                                      shame on the part of all such irresponsible Employees working under the Union Blanket shadow.

                                      Why such attitude inspite of regular wage structures/ pay scales for which they vie, are being successfully given at regular intervals ? only repentenace based upon every consciousness is the solution from which they can't escape, right.
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