Indian Railways Complaints & Reviews

On 19.06.2009 I was travelling from Gwalior to Nagpur by train no 2644 'Swarna Jayanti Express' in coach no S-2/65, 67, 68.
My PNR no - [protected].
I have to say with sorry that the rate of Mineral Water Bottel (1 Litre) was very high, I have to purchase from Rs.15/- By Your Authorised Vendor 'M/S Harish Tiwari' at Plateform no 1.when I asked vendor about difference in price and rate list of water bottel...

DEAR SIR,
I HAVE BOOKED RAILWAY TICKET THROUGH NG PAY(MOBILE) TO
TRAVEL IN 2 AC ON 10/06/2009.BUT I WAS MADE TO TRAVEL IN 3
AC INSTEAD OF 2 AC BECAUSE 2 AC COACH WAS NOT ATTACHED TO
THE TRAIN.I WAS GIVEN ACCOMODATION IN(3 AC)COACH NO. B1
AND BERTH NO.1 AS THE BERTH NUMBER WAS REALLOCATED IN THE
RESERVATION CHART/RAILWAY RECORDS.ORIGINALLY I WAS BOOKED IN 2AC(COACH NO.A1/BERTH NO.OOO3)WITH PNR NO.[protected]br...

Hi,
This is Suruchi Kumari from Jamshedpur .My PNR status file is attached .
I was travelling yesterday with Chhapra Tata Kanpur (train no 8182) . As the train was late for 3 hrs., we had to wait till 2:30 am night on the platform for the arrival of the train .As there was no water at all on Jasidih junction platform, it was horrible waiting there due to hot weather.
Other major thing is that we had a waiting ticket...

My parents who traveled from Chennai Central to Bangalore on 6th june 2009 in the Bangalore Express train no.2657 lost a pouch containing around 30 grams og gold jewellery.
My mother was carrying this blue colored pouch within her handbag.My parents were waiting for the train and remembers seeing the pouch in the handbag, after waiting for around 20 minutes when the train arrived and they got into the train, she found that a zip...

On 30.03.2009 at 17:44 Secunderabad Reservation Counter, I made a Reservation for two Seats requesting for lower births (for ladies and small children sake) to bring my sister from Parbhani to Hyderabad Deccan. Lower Birth Numbers 33 and 36 are allotted in S2 Sleeper Class Reservation Coach.

Subsequently, on 13.04.2005 around 8:30 p.m. with children and my sister I entered into the S2 Reservation coach. But I see the numbers...

my two brothers name dhirendra tiwari and rupesh tiwari travelling on the date 20th of june from varanasi to jammu . they have there confirm ticket with birth no. S/9- 78 and 79. but for the same that coach have only 72 birth and by this way passenger from 73 to 79 are travelling without there confirm birth. when they go to tte for this he say iske liye railway prasasan jimmedar hai mai kuch bhi nahi kar sakta. from then I call to public...

This is regarding the wrong arrival time information of Train number-2801 dated 21st June'2009. The website and 139 showed that the train will arrive 50 minutes late at BOKARO STEEL CITY. When the passenger reached the station, they all got surprised that the train already left the station at 10:10 am instead of 10:55.

The money spent on the ticket is all at loss with tremendous losses incurred aftermath. The passengers...

If I have taken a waiting ticket of 3ac and unfortunatly it doesn't clear then what i supposed to do because TC will allow you to board train...

SIR,
MYSELF IS AN AIR FORCE PERSONNEL AND PRESENTLY WORKING IN 47SQN, AF DETT AT HALWARA AIR FORCE STATION. CELL NO. [protected] .THIS IS REGARDING THE PROBLEM WHICH WE ENCOUNTER DAY BY DAY HERE IN LUKDHIYANA RAILWAY STATION AND THE NEARBY STATIONS.
WHEN I APPROACHED TO COUTER NO 924 AT 19:20 HRS, ON 16 JUN THE COUNTER CLERK (MR. AVATAR SINGH AS WAS TOLD BY THE STAFF) REFUSED TO DO THE RESERVATION DONE IN THE AUTHOURISED...

I had booked my ticket via internet from Satna to new Delhi under the Tatkal quota for 31/5/09 in Mahakaushal Express (Train no. 2189). I had a confirmed reservation (Seat no. 11 in B2 coach)with PNR no. [protected]. The confirmation of electronic reservation slip with the same details as above was sent to my email id as well.

On 31/5/09, when I reached Satna station to board the train, I learned that the train was 6-7 hrs late...

Dear Sir,

I am a regular traveller from PIMPRI to PUNE through LOCAL. The local narmally takes 25- 30 mins to cover the distance from PIMPRI to PUNE Junction.

I take the 8.32 local coming from LONAVALA. Now a days there is no fix timining of the local.

The local is supposed to reach PIMPRI Railway station on 8.32 but most of the time it is late. It is stopped at KIRKEE for the INDRAYANI EXPRESS...

Dear Complaint Desk,

I had cancelled two tickets vide from IRCTC but i have not got the refund after so many reminders, every time they say it will be done.


One of the ticket was cancelled in the month of Dec 08 but till date no intimation was given to me that when i am going to get my money back.

It has been such a mental harassment from the Railways Pls intervene and help me to get my...

Dear SIR,

My Self Amit Kumar Kulshrestha, From Jhansi. I was Booked Ticket in 14/06/09 From Jhansi To Jammutavi in 6031 Andaman Express. My Journey Date is 18/06/09. My Travel Date is 18/06/09. My PNR No is [protected], [protected]. When I was Booked Ticket In Andaman Express the My Waiting List is W/L 127 To W/L 136. Daily i was Check My PNR Status so he is down in slowly-slowly. when In 17/06/09 night in 8.00 Pm i was Check...

Dear Sir(s),

My friend Mr Muthukumar, has booked an Air Cooler for me from Jhansi Railway Parcel office vide Parcel Way Bill No.B-935248 dated 03 June 09 to Chennai. But even after 15 days the cooler has not been delivered at Chennai. We visited threee time with in a Week. We purchased that cooler for Summer season and not for rainy season. The soldiers who are serving for the nation are being cheated in Jhansi railway statioin...

ASHOK MEHTA
E-3/330, Arera Colony,
Bhopal – 462016
(M.P.)

18 June 2009

The Chief Commercial Manager (Cash Refund)
Western Central Railway,
Civil Line,
Indra nagar,
Jabalpur

Sub : “Claim for Refund of fare of PNR –[protected] and[protected] ”

Dear Sir,

The Ticket Deposit Receipt (TDR)...

To:
The Minister of Railways
Rail Bhawan
New Delhi.

Sub: Complaint against the corruption prevailing at the ticket counter

Respected Madam,

I saw the incident on 04.06.09 through TV about your love and affection towards the common people of India, where you are trying to help the injured motorbike rider with the first aid. I, the common man of India is impressed for the first...

Dear Sir

I am residing at Indore (M.P.). My wife is suffering from Cancer and for her regular medical treatment she has to go Mumbai.

For that purpose the consult Doctor/Hospital has issued us Concession form for booking of Railway Ticket on concessional basis.

When i had presented concessional form before Reservetion Officer at Indore Station for the Ticket from MUMBAI to INDORE for dated 17/06/2009...

Dear Sir/madam,
On 20 May, I had a plan to go to Chennai via Delhi-Chennai Rajdhani Express (2434), I found that train was late by more that 4:30 hrs, after coming train on Jhansi (at 1:25 AM) I went to occupy my seat with my collegue and demand for drinking water but assistant was sleeping and he gave drinking water after 15 mins.After this we made demand food but there was no food and attendant of catering service (Mr. Sandeep Singh)...

In an explicit show of high corruption levels and inefficiency of babus at Railways at Delhi station below is what is going at Goods/ Vehicle booking at Indian railways delhi station.
I had to book my Vehicle for rail transport on Delhi Station and only people available there to deal there were Agents who charged Rs.2400 with a Railway receipt of Rs. 1100 without any explanation of difference. There were no Railway officials to be...

i am serving in indian airforce & we are getting reservation in 3AC of all trains according to rank & pay, on warrants and CVs according to authority of railways and ministry of defence and this facility is available at every reservation counter in India but when i went for reservation at jalandhar city & jalandhar cantt reservation counter they are telling that they have not got any letter from railways for "cpl and below...