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Indian Railways Complaints & Reviews

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Last updated Apr 12, 2024
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Indian Railways reviews & complaints page 291

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K
Karamvir
from Jamshedpur, Jharkhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No room in reserved coaches

Sir

I boarded South Bihar Exp. (train no. 3288) from Rajender Nager station in sleeper class but to my surprise, there was no space even to stand in a reserved compartment. I had to stand for almost 90 minutes before daily passenger got down. To add to this, there was no trace of TT and he came at around 1 AM in night.

After inquiring with some other passengers, I am told that it happens almost daily on South...
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R
raj
from Pune, Maharashtra
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Harrasment by MST Holders

hi, i want to draw the attention of the concerned authorities towards the regular harassment done by the MST holder passengers with the general passengers in 2138 Punjab mail. Instead of legally booking the business purpose materials, they occupy forcefully the region of the last general compartment of the train.
Not limited to that extent, they forcefully throw the luggage of the general passenger, and show as such that they have...
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B
Brijesh
from Mysore, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Usage of general boogie

Hi,

My question to the Indian railway management is related to usage of general boogies in express trains.

Are the general boogies for the poor peaple's low cost travel boogie or its for everyones sort distance travel, or its for the people who does not get reservation confirmation because their plan was immediately made.


Many people will plan their travel, but do not book the ticket...
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Ashish Omprakash Sharma
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Railway Enquiry Number 139 and Website ( http://www.trainenquiry.com/indexNS.aspx) providing incorrect details

Respected Sir/Madam

This is to bring in your notice regarding incorrect details been provided regarding arrival and departure of trains bu both Railway enquiry number 139 and website (http://www.trainenquiry.com/indexNS.aspx)

I have to travel by train 7203 ( bhavnagar Kakinada Experess ) as on 13th June 09, from Surat to Secunderabad, when i made call to number 139, it said the train is running on its scheduled(right)...
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D
Deepak Agrawal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non allotment of berth to RAC TICKET

Dear sir, i am traveling now in train number 3246 with ticket pnr number [protected] & [protected] but we didn't got our berth even there were 6 berth vaccent we were waiting for tte but he came after 2 hours &told us that there is no any vaccent berth but he issud to some waitlist passangers after taking rs 100 from them per passanger when we told him tgat how can u issue berth to waitlist before rac he started to abuse us. I...
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M
mohit banka
from Siwan, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

change of boarding point

A ticket was purchased in Raigarh(C.G.) on 16.04.2009 for a journey from Bondamunda to Gwalior on 15.06.2009. When we requested the deputy station manager of Raigarh (c.g.)on 09.06.2009 to change the boarding point from bondamunda to raigarh, he allowed the change but the Reservation Office refused the request saying that there are no such rules regarding such changes.
So, i kindly request you to resolve the matter at an earliest as...
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Amitabh Ranjan
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund

I have booked a ticket for train no. 2562 New Delhi Muzaffarpur Swantrata Senani Exp.on 31/05/09.My ticket no. was 56200441 and PNR No. was[protected].The status at the time of booking was WL/23.Class 2A.My ticket was confirmed on the journey date i.e. on 05/06/09 in 3A Class.When I asked the TTE the reason for degrading my journey class. He asked me that since the 2A coach was not available, my ticket has been confirmed in 3A.He gave...
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P
Pravin Jain
from Mumbai, Maharashtra
Sep 6, 2022
This thread was updated on Sep 6, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Charging Prices Higher than MRP at Indian Railways Authorised Book Stalls at Railway Platforms

Dear Sir,

I Wish To Inform You That I, Pravin Jain, A Resident Of Darjeeling Came Across A Major Problem Today, A Problem Large Enough To Damage The Reputation Of Our Country And Completely Unethical.

Today Afternoon, While I Went To The Darjeeling Railway Station To Book Tickets, My Pen Stopped Working And I Decided To Buy Another Pen At The Stall On The Station By The Name Of “A.H.Wheeler.Book Stall”...
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S
Shobha Khilani
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deficiency in service

I travelled from Howrah to Patna by 2305 Kolkata Rajdhani Express on 7th June 2009 with my son. Our coach No was A2 and berth nos. 18 and 20 . Our PNR No.[protected].
We, and the other passengers travelling from Howrah to Patna by 2AC coach, were not given Bedding/bedroll even after requesting for the same. Surprisingly, passengers travelling in 1A and 3A coaches for the same sector were given bedrolls. Even after bringing this to the...
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C
col pravin shinde
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ticketing

dear sir,
I am writing this complaint against the non cooperative attitude of the ticketing staff at Mumbai Central rly station. My wife & kids PNR no[protected] date of travel 14 may 09 by train no 2952 got misplaced, as it was a return journey soldier no ticket they had to travel by train no 2951 on 8 jun 09 by ticket pnr no[protected].despite my showing them a FIR & a photocopy of the misplaced ticket the railway AUTHORITIES...
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Z
Zaheer Motiwala
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Incorrect Train Running Status

We were a group of 12 people had a ticket for train 0124 Madgaon CST SUP SP train.Its scheduled Departure from Ratnagiri was 10:20 PM. When we checked this Website trainenquiry.com at 9:00 PM, it said the train is late by 7 Hours. We even checked with 135 Rail enquiry number. They too mentioned the train was late by 7 hours and would come to Ratnagiri Station at 6 AM.

We all were shocked and we all had to reach Mumbai anyhow...
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Praveen Kumar C.K
from Agra, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund of e ticket

This is regarding the refund of the money for my eticket,

as the train Bhuvaneshwar Rajadhani for which I booked my ticket from Mughal Sarai to New Delhi was expected to be late by 6 hours, at mughal sarai rly stn. on 26th feb 09.

So I informed the Station authorities and boarded another train to delhi, paying the ticket charges and penalty.

I have filed TDR in IRCTC website with ref no. ekt[protected]br...
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A K Raina
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not able to cancel ticket after 8 pm today (sunday)

I had a ticket for Jaipur which got confirmed and wanted to cancel it today but due to heavy rush at the only two cancellation counters at Nagpur Station I reached the window only to find that the counter is closed. It was dot 8.00 pm. I was directed to go to manual counter where they said that the same cannot be cancelled now as we will entertain tickets only upto 6.00 AM in the morning. I contacted station Master who also showed his inability...
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S
Shailesh Kumar Prajapati
from Anand, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non availability of system

Mine is the most common complain that I think Ever single person who tries to get railwy reservation knows. From 8:00 to 8:02 sometimes even more the Railway booking system doesnot work, Neither on Internet nor on railway booking Counter,
In just 2 minues all of the Taltal Quota gets sweeps away in Rajdhani AP & all other major Trains.

How is it possible that everday it happens? The booking counter claims they have...
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deepak kumar singh
from Coimbatore, Tamil Nadu
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

- A gang of Thieves Operating at Allahabad railway Junction

To,
The Railway

Sub: - A gang of Thieves Operating at Allahabad railway Junction
Respected Sir / Madam

I Deepak Kumar Singh S/o Kamal Singh Would Like to share An Incident You about A gang of Thieves Operating at Allahabad railway Junction .And The Co-operation given by Allahabad railway Police
I Deepak Singh with My wife Madhuri singh was returning from my Brother in law Marriage.br...
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K
Kovid Mehta
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Theft of luggage

I got married in Gujarat and we were coming back to Delhi with my wife and family (I stay in Delhi). While coming back by Ashram Express, we lost some baggage. We were 19 people in same compartment with total 55 different types of baggages. Out of those 55, only three were lost, seems theft in night at around 2 am, before 5 am, when we were sleeping. It was very strange that only those luggage which had all the Jewellery and costly items...
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Anand Srivastava
from Gidam, Chhattisgarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Reservations

I have booked one tatkal ticket from Banaras to Bhopal to day( 5.6.09)96ib7 by Kamayani Express . The ticket was booked and money was realised from the account. But the ticket has not been issued.The reference no of transaction is (reference no.[protected]).
Would railway minister who is said to be a person from common man see why the ticket has not been issued when money has been realised. Or every body has to be dependent on the "Railway...
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R
Ram Kumar
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No Booking from Tatkal Seva for general Public

May i know the railways has started the tatkal seva for the agent and the booking clerk to make money or for the general passenger as it is in the case of Pune station reservation Booking counter as it is occupied by all the agent and black marketer as it is a home for them and with the co-operation with the RPF persons and Booking clerk they make it is imposible for the general public to get the Ticket in the Tatkal Seva.
Kindly look...
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S
Sudhir Kumar Singh
from New Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint against TDR Refund

PNR Number [protected] Booked On[protected]
Transaction ID [protected] Ticket Type eticket
Class 3A Internet Service Charge Rs 25.00
Date Of Journey 24/2/2009 Ticket Charge Rs 1208.00
Bank canarabank Total Rs 1233.00
Train No 2230 Railway Zone NRBSB
From Station NEW DELHI(NDLS) IRCTC Zone CCM/Claims Northern Railway, Station Building, Varanasi
To Station LUCKNOW NR(LKO) Quota General br...
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Prasad Zantye
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bad Food on Rajdhani August Kranti

I was travelling on the Rajdhani August Kranti Train on 03-06-09 from Mumbai to Delhi. The quality of food being served is pathetic. This is not only my opinion but the opinion of almost all the passengers. The dinner was ok. But the sandwiches served as Cheese Sandwich had a small piece of cheese which tasted more like panner. Also the qulaity of bread was poor. Most o[censored]s threw away the sandwiches.
Morning at breakfast time we were...
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