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N
Nitin Subhash
Jul 28, 2009
Resolved
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Copy
Resolved

Hi, I am NRI and reside in Repl of Ireland. I have booked an e-ticket for my train Journey on 8th December 2008 but due to derailment the train was cancelled in Brahmapur in Orrissa. I have been trying to get refund on by booked ticket since last 8 months but there is no sign to get a refund for the same. Pls can you help. Email correspondent with Mr Ved Prakash (TDR process). The details are as follows:

PNR no:[protected]
Reason For TDR : Train Cancelled.
TDR Status : Admin Approved
Reference No : ekt[protected]
TDR Filing Date : 09-Dec-2008
Refund Status : Refund under Process
Refund Date : Not Available
Refund Amount : Rs.0.00

PNR No:[protected]
Reason For TDR : Passenger Not Travelled.
TDR Status : Admin Approved
Reference No : ekt[protected]
TDR Filing Date : 08-Dec-2008
Refund Status : Refund under Process
Refund Date : Not Available
Refund Amount : Rs.0.00







Nitin
Subhash/IIG/Prude
ntial To
Pramerica AOS tdr <[protected]@irctc.co.in>,
Analyst [protected]@irctc.co.in
Phone Number: cc
+[protected] [protected]@irctc.co.in
Subject
Fax Number: +353 Fw: [Fwd: [Fwd: Fw: TDR Status]]
[protected]

Tue 07/28/2009
09:08 AM





pls can you update me on the status of following TDR's...

PNR no:[protected]
Reason For TDR : Train Cancelled.
TDR Status : Admin Approved
Reference No : ekt[protected]
TDR Filing Date : 09-Dec-2008
Refund Status : Refund under Process
Refund Date : Not Available
Refund Amount : Rs.0.00

PNR No:[protected]
Reason For TDR : Passenger Not Travelled.
TDR Status : Admin Approved
Reference No : ekt[protected]
TDR Filing Date : 08-Dec-2008
Refund Status : Refund under Process
Refund Date : Not Available
Refund Amount : Rs.0.00
(Embedded image moved to file: pic20870.jpg)
----- Forwarded by Nitin Subhash/IIG/Prudential on 07/28/2009 09:08 AM
-----

Nitin
Subhash/IIG/Prude
ntial To
Pramerica AOS tdr <[protected]@irctc.co.in>,
Analyst [protected]@irctc.co.in
Phone Number: cc
+[protected] [protected]@irctc.co.in
Subject
Fax Number: +353 Fw: [Fwd: [Fwd: Fw: TDR Status]]
[protected]

Wed 07/22/2009
09:37 AM





pls can you update me on the status...

PNR no:[protected]
Reason For TDR : Train Cancelled.
TDR Status : Admin Approved
Reference No : ekt[protected]
TDR Filing Date : 09-Dec-2008
Refund Status : Refund under Process
Refund Date : Not Available
Refund Amount : Rs.0.00

PNR No:[protected]
Reason For TDR : Passenger Not Travelled.
TDR Status : Admin Approved
Reference No : ekt[protected]
TDR Filing Date : 08-Dec-2008
Refund Status : Refund under Process
Refund Date : Not Available
Refund Amount : Rs.0.00


----- Forwarded by Nitin Subhash/IIG/Prudential on 07/22/2009 09:35 AM
-----

Nitin
Subhash/IIG/Prude
ntial To
Pramerica AOS tdr <[protected]@irctc.co.in>,
Analyst [protected]@irctc.co.in
Phone Number: cc
+[protected] [protected]@irctc.co.in
Subject
Fax Number: +353 Fw: [Fwd: [Fwd: Fw: TDR Status]]
[protected]

Thu 07/16/2009
12:30 PM





Pls update me on status:

PNR no:[protected]
Reason For TDR : Train Cancelled.
TDR Status : Admin Approved
Reference No : ekt[protected]
TDR Filing Date : 09-Dec-2008
Refund Status : Refund under Process
Refund Date : Not Available
Refund Amount : Rs.0.00

PNR No:[protected]
Reason For TDR : Passenger Not Travelled.
TDR Status : Admin Approved
Reference No : ekt[protected]
TDR Filing Date : 08-Dec-2008
Refund Status : Refund under Process
Refund Date : Not Available
Refund Amount : Rs.0.00



(Embedded image moved to file: pic05953.jpg)
----- Forwarded by Nitin Subhash/IIG/Prudential on 07/16/2009 12:28 PM
-----

TDR
<[protected]@irctc
.co.in> To
nitin.[protected]@pramerica.ie
cc
Fri 07/03/2009
01:04 PM Subject
Re: [Fwd: [Fwd: Fw: TDR Status]]










Dear customer,

Sorry for the inconvenience. Kindly note that your refund case of PNR No.
[protected] has been forwarded to CCM/Eastern Railway on dt.22.12.08. We
have already issued Reminder No. 1 dt.04.04.09, Reminder No. 2 dt.02.06.09
to concerned railway to chase up the case. But despite reminder refund yet
not received from the concerned railway. Now we are sending a Reminder No.3
dt. 03.07.09 with all the papers pertaining to your refund case to
concerned railway to chase up the cases. As soon as refund, if any,
received it will be credited to your card account..


Regards,
Ved Prakash
[protected]@irctc.co.in
Ph:[protected]





nitin.[protected]@pramerica.ie wrote:
Do you have any update on the case below for the refund for PNR Nos.
[protected]and [protected] yet?

It has been 7 months now and I am still to get a refund for the same.
I gather that there have been 2 reminders already sent on 04.04.09
and
02.06.09 but no one seems to be responding!

Can I know for how long I will have to follow up on this? I hope not
the
next 7 years!


PNR no:[protected]
Reason For TDR : Train Cancelled.
TDR Status : Admin Approved
Reference No : ekt[protected]
TDR Filing Date : 09-Dec-2008
Refund Status : Refund under Process
Refund Date : Not Available
Refund Amount : Rs.0.00

PNR No:[protected]
Reason For TDR : Passenger Not Travelled.
TDR Status : Admin Approved
Reference No : ekt[protected]
TDR Filing Date : 08-Dec-2008
Refund Status : Refund under Process
Refund Date : Not Available
Refund Amount : Rs.0.00





Nitin
Subhash/IIG/Prude
ntial To
Pramerica AOS tdr <[protected]@irctc.co.in>
Analyst cc
Phone Number:
+[protected] Subject
Re: [Fwd: [Fwd: Fw: TDR Status]]
Fax Number: +353 (Document link: Nitin Subhash)
[protected]


Tue 06/02/2009
01:55 PM




Hi Ved Prakash

Pls can you tell me the address details you are sending the
documents.
So that go in and meet them personally to expedite my refund process.

Thanks, Nitin

(Embedded image moved to file: pic03902.jpg)



tdr
<[protected]@irctc
.co.in> To
nitin.[protected]@pramerica.ie
cc
Tue 06/02/2009
10:56 AM Subject
Re: [Fwd: [Fwd: Fw: TDR Status]]










Dear customer,

Sorry for the inconvenience. Kindly note that your refund case of PNR
No.
[protected] has been forwarded to CCM/Eastern Railway on dt.22.12.08
We have
already issued Reminder No. 1 dt. 04.04.09 to concerned railway to
chase
up the case. But despite reminder refund yet not received from the
concerned railway. Now we are sending a Reminder No. 2 dt. 02.06.09
with
all the papers pertaining to your refund case to concerned railway to
chase
up the cases. As soon as refund, if any, received it will be credited
to
your card account..


Regards,
Ved Prakash
[protected]@irctc.co.in
Ph:[protected]
.



nitin.[protected]@pramerica.ie wrote:
Thanks for your reply... Pls can you also tell me the status for PNR
No:[protected]...

Thanks, Nitin

(Embedded image moved to file: pic23844.jpg)



tdr
<[protected]@irctc
.co.in> To
nitin.[protected]@pramerica.ie
cc
Fri 05/29/2009
12:37 PM Subject
Re: [Fwd: [Fwd: Fw: TDR Status]]










Dear customer,

Sorry for the inconvenience. Kindly note that your refund case of PNR
No.
[protected] has been forwarded to CCM/South Eastern Railway on
dt.12.12.08.
We have already issued Reminder No. 1 dt. 07.04.09 to concerned
railway to
chase up the case. But despite reminder refund yet not received from
the
concerned railway. Now we are sending a Reminder No. 2 dt. 29.05.09
with
all the papers pertaining to your refund case to concerned railway to
chase
up the cases. As soon as refund, if any, received it will be credited
to
your card account..


Regards,
Ved Prakash
[protected]@irctc.co.in
Ph:[protected]


nitin.[protected]@pramerica.ie wrote:
Hi, What is the status on following TDR application's? It's been 5
months
now...

PNR no:[protected]
Reason For TDR : Train Cancelled.
TDR Status : Admin Approved
Reference No : ekt[protected]
TDR Filing Date : 09-Dec-2008
Refund Status : Refund under Process
Refund Date : Not Available
Refund Amount : Rs.0.00

PNR No:[protected]
Reason For TDR : Passenger Not Travelled.
TDR Status : Admin Approved
Reference No : ekt[protected]
TDR Filing Date : 08-Dec-2008
Refund Status : Refund under Process
Refund Date : Not Available
Refund Amount : Rs.0.00







TDR
<[protected]@irctc
.co.in> To
[protected]@yahoo.com,
nitin.[protected]@pramerica.ie
Tue 04/07/2009 cc
09:50 AM
Subject
[Fwd: [Fwd: Fw: TDR Status]]










Dear customer,





Sorry for the inconvenience. Kindly note that your refund case of PNR
No.
[protected] has been forwarded to CCM/South Eastern Railway on dt.
12.12.08.
Refund yet not received from concerned railway, so we are sending a
reminder with all the papers pertaining to your refund case to
concerned
railway on dt. 07.04.09 to chase up the cases. As soon as refund, if
any,
received it will be credited to your card account..








Regards,





Ved Prakash
[protected]@irctc.co.in


Ph:[protected]
----- Message from etickets <[protected]@irctc.co.in> on Tue, 31 Mar
2009
09:59:37 +[protected]

To: "[protected]@irctc.co.in" <[protected]@irctc.co.in>

Subject: [Fwd: Fw: TDR Status]


Dear Customer,



nitin.[protected]@pramerica.ie






Regards,
Poonam
[protected]@irctc.co.in
www.irctc.co.in


-------- Original Message --------

Subject: Fw: TDR Status

Date: Mon, 30 Mar 2009 19:16:23 +0100

From: nitin.[protected]@pramerica.ie

To: etickets <[protected]@irctc.co.in>




Pls can you reply to the email below... Thanks, Nitin
(Embedded image moved to file: pic26308.jpg)
----- Forwarded by Nitin Subhash/IIG/Prudential on 03/30/2009 07:14
PM
-----

Nitin
Subhash/IIG/Prude
ntial To
Pramerica AOS etickets <[protected]@irctc.co.in>
Analyst cc
Phone Number:
+[protected] Subject
Re: TDR Status(Document link: Nitin
Fax Number: +353 Subhash)
[protected]


Mon 03/16/2009
02:59 PM




Hi, it is more than 90 days now when can i expect the refund on
following:

PNR no:[protected]
Reason For TDR : Train Cancelled.
TDR Status : Admin Approved
Reference No : ekt[protected]
TDR Filing Date : 09-Dec-2008
Refund Status : Refund under Process
Refund Date : Not Available
Refund Amount : Rs.0.00

PNR No:[protected]
Reason For TDR : Passenger Not Travelled.
TDR Status : Admin Approved
Reference No : ekt[protected]
TDR Filing Date : 08-Dec-2008
Refund Status : Refund under Process
Refund Date : Not Available
Refund Amount : Rs.0.00


(Embedded image moved to file: pic16944.jpg)



etickets
<[protected]@irctc.c
o.in> To
nitin.[protected]@pramerica.ie
cc
Sat 01/03/2009
12:32 PM Subject
Re: TDR Status











Dear Customer,






Kindly note that your case is already forwarded to the Railways for
TDR
process and is under progress. The TDR process takes around 90 days.
The
refunded amount be credited in your same account.







Regards,
Rahul
[protected]@irctc.co.in
www.irctc.co.in


nitin.[protected]@pramerica.ie wrote:
Hi,
I have filed following 2 TDR's, when should i expect the refund. What
does
TDR Status:Admin Approved means...

Thanks, Nitin

PNR no:[protected]
Reason For TDR : Train Cancelled.
TDR Status : Admin Approved
Reference No : ekt[protected]
TDR Filing Date : 09-Dec-2008
Refund Status : Refund under Process
Refund Date : Not Available
Refund Amount : Rs.0.00

PNR No:[protected]
Reason For TDR : Passenger Not Travelled.
TDR Status : Admin Approved
Reference No : ekt[protected]
TDR Filing Date : 08-Dec-2008
Refund Status : Refund under Process
Refund Date : Not Available
Refund Amount : Rs.0.00
Aug 14, 2020
Complaint marked as Resolved 
What is the status of refund against Refund against partial journey cancallation of ticket PNR No [protected]. Ticket from Mumbai Chhatrapati shivaji Terminus (CSTM) to Gaya, for journey commencing from CSTM on 4 jan 2010. it was surrendered on 5 jan 2010 at Piapria
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    M
    Manish Varma
    from Ahmedabad, Gujarat
    Jul 27, 2009
    Resolved
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    "> Hello Sir,
    >
    > After knowing that Jaipur Garib rath (2994) will have a stoppage at
    > Bharuch Railway station, I have been trying to book a reservation
    > ticket for journey from Jaipur to Bharuch. But, I came to know from
    > the Officer at the Reservation counter of Bharuch and also of Baroda,
    > that still the system isn't updated to show the announced offer of
    > Stop of Jaipur Garib Rath train at Bharuch.
    >
    > I was able to book ticket for journey from Bharuch to Jaipur via
    > Jaipur Garib rath (2993), but for return journey's reservation (via
    > Train no. 2994) I was not able to do so.
    >
    > Also inquiry at Bharuch station confirmed that the Train 2994 as well
    > as 2993 (Jaipur garib rath) are taking stop at Bharuch station and
    > this Offer/scheme would remain active till 30th September. According
    > to this scheme status for 2993 is updated but for 2994 it is still to
    > be done."

    Above information has been sent via email to the western railway customer care id: [protected]@rb.railnet.gov.in

    not just once but twice, dated: Thursday, 9/7/2009. but no action taken.

    I went to the reservation counters of Bharuch as well as Baroda to inform them the above issue. I was told to wait for 2-3 days and the issue would be solved, but till today (27/7/2009) the status remains the same.

    Officer at Reservation counter asked me to book the ticket till next station(Surat), but then I have to pay more.

    When I informed the same issue at: [protected]@irctc.co.in, I got a reply from them as:
    "Dear Customer,

    IRCTC/Internet Ticketing Centre is only an intermediate agency for Indian Railways to book ticket through Internet. Request you to please bring this to the notice of the Railway Authorities as we are bound to follow the rules framed by the Railway Board.

    For any general suggestions / complaints can be addressed to [protected]@rb.railnet.gov.in
    "

    Also what I am told from the Reservation Officer at Baroda is that, for Train No. 2993, they have called Delhi Office and requested to make the Update. But as Train No. 2994, starts from Jaipur, Officers from there need to call Delhi Office and request for Update.

    Now I really don't know where should I go to get this problem solved. Where ever I made the request, I was told that They cant help me.

    What I don't understand is, If one can update the system for Up train, why it remained for Down one, when the stop is kept for both way routes.
    Aug 14, 2020
    Complaint marked as Resolved 
    THIS IS THE BEST WEBSITE.I LIKE TO KNOW THAT I OFTEN TRAVES IN MANY CITIES FROM BHARUCH.I ALWAYS FACE CLASH BY DAILY PASS HOLDERS.ALL PASS HOLDERS RESERVE SEATS IN ALL COMPARTMENTS OF ENTIRE TRAIN.THERE IS NO LEAGAL MARKING IN COACHES THAT THIS COPARTMENT IS FOR ONLY PASS HOLDERS.PL GUIDE ME ABOUT THIS MATTER
    Pls WR railway help railway commuters.

    Prevent the commuters from BHAZAN groups and card playing group . Now a days in all the train this bhazan harrestment going on.Its so diffecult to travel the train on commuters.WR not take any action in this such type of cases.railway should take immediate action on this harrestment. Chare this group under nusence case and penalty this group 5000 to 10000 after this types of new sence will stop. In this case railway have benifit ( collect the penalty) and commuters peacefully travel..

    do the immediate acction on this bhazan and card player group.

    Thakyou.
    vijay.
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      A
      ANKIT MITTAL
      from Mumbai, Maharashtra
      Jul 26, 2009
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      We Boarded in Train No 9047 at Surat Station on 20th June 09 to Travel to Bhagalpur With Valid E-Ticket PNR NO:-[protected].

      Two of the Coach Attendent Checked the E-Ticket and I-d Proof and Certified it as Valid. But the Train Ticket Checker at Near Bhusawal Charged an unnecessary Penalty of Rs 3996/- Inspite of Showing a Valid Ticket and I-D Proof (Driving License No:- GJ05/110378/07). Moreover he also Harrased us Threatning to Push From the Train.

      Thereafter we also showed our other official documents containing our name and address to proof our identity. But he didn’t lisened to us and Continued threatning to Push from the train. During this traveling we were very much uncomfortable and upset with the rude behaviour of Train ticket checker.

      Kindly Reply us and do the needful action & Request you to Refund our Penalty Charges.




      RECEIPT NO OF PENALTY CHARGED:- H099420 (BHUSAVAL SECTION)
      TRANSACTION ID: -[protected]
      I want know the amount of penalty if a person doesn't have platform ticket.
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        A
        Adil Jimmy Elavia
        from Mumbai, Maharashtra
        Jul 25, 2009
        Resolved
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        I am a regular traveler from Pune to Mumbai CST & back mostly by Intercity Express. Since last few times, whenever my seat has been booked in C2 compartment, I have found the seats are in very bad shape. Some of them are fixed and cannot be moved or some of them are askew. I have complained to the TTEs present in the train too, but no action has been taken. I cannot remember the seat numbers of all bad seats, but last time the seat No.20 (window seat) in C2 compartment could not be made straight.There are lot of such seats since many other travelers also keep complaining. I think the railways should check these seats periodically and repair them.
        Aug 14, 2020
        Complaint marked as Resolved 
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          S
          Shine.k.g
          from Bengaluru, Karnataka
          Jul 24, 2009
          Resolved
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          Resolved

          Dear sir,

          I have faced a problem(late arrival of train) while travelling ernakulam north to pudukkad. train no: 306 ticket no :r9021 23/07/2009.With the help of the Guard i give the written complaint to him. But he is not intersted with that he also tried to discourage me.At the next day 24th the guard called me evening
          and say your complaint is not valid, he talk me with abused langauge, and said that i dont have good english. I think i didnt called him "SIR". thats why he is said like that.

          So sir take a good judgment about this both problem ( Of guard behavior and late arrival of guruvayoou passenger Train)

          I am waiting for your replay

          Regards,
          Shine.K.G
          Aug 14, 2020
          Complaint marked as Resolved 
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            A
            Arun Pan
            from Dibrugarh, Assam
            Jul 21, 2009
            Resolved
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            Resolved

            Dear Sir,

            Sub: Realization of our deposited money towards membership of IRWO.
            Ref: Dwelling Unit (Type-I & III) in Rail Vihar, Asansol Project, West Bengal.

            With profound respect and humble submission, we the undersigned petitioners beg to lay down the following facts for your kind perusal and needful action.
            The undersigned are Railway men, applied for purchase of dwelling units’ type A-1 & A-3 at Rail Vihar, Asansol Project, West Bengal being constructed by Indian Railway Welfare Organization (IRWO) whose corporate office at Rly Complex, Shivaji Bridge, New Delhi-11001, and Ph[protected].IRWO has been set up as a register society to provide houses for serving and retired railway men at all India level purely as a social welfare measure on No profit no loss basis.

            The history of the case in concise is that:
            We became the member of Indian Railway Welfare Organization (IRWO) in the year 2002 for housing scheme at Asansol project and paid land cost in the year 2004 and also IRWO distributed a brochure with payment schedule. Tentative cost of type A1 & A3 was Rs.4.75 lakhs & Rs.10.9 lakhs respectively. As per schedule of payment of IRWO, we have paid Rs 3.15 lakhs for A1 & Rs.5.85 lakhs for A3 dwelling unit in favour of IRWO which cover fifth installment. It was assumed that dwelling units will be handed over by March-2007.
            But IRWO could not keep their work due to their administrative inefficiency and lack of interest to the project as it is far away from Metro cities and there was no progress of work. After 2 years a letter was sent by IRWO/NDLS on dated 29.11.06 with huge escalation of cost of the dwelling unit & cost of type A1 & A3 reached to Rs.6.65 lakhs & Rs.14.95 lakhs respectively. But IRWO was given the option that if any allottee desires to withdraw his allotment due to enhancement of cost of dwelling units, it would be considered without any deduction and full amount to be refunded to the allottee. Subsequently, several allottees had applied for refund and the refund have been paid back to the allottees without any deduction.
            Again a letter was sent from IRWO/NDLS on dated 5th June, 2008 for 25% escalation of dwelling unit and the revised cost was beyond our capacity. We could not manage to collect any information from IRWO office when this project will be completed and handed over to allottees.IRWO did not bother to communicate or interact with the allottees.
            Hence, we applied for withdrawal our membership from the project and to refund our deposited money on November, 2008.
            After a long time, Managing Director/IRWO/NDLS vide letter No. IRWO/DF/ASN/WD/Refund/Pt.I dated 5.06.09 intimated that huge deduction(Rs.59, 737for A1 & Rs.1, 26, 0000 for A3) from the total amount deposited as per para 20.3 and also the actual refund will be made to us by realizing the same from the new allottees. Although GM/IRWO/East zone has requested to Managing Director/Finance, IRWO/New Delhi for refund the full deposited money paid by the allottee.This para 20.3 has not been stipulated in the Brochure supplied to us on January, 2002.According to the Brochure supplied to us, deduction limited to Rs.10, 000/- for A1 & Rs.20, 000/- for A3 and refund will be made to us by realizing the same from the new allottees. But IRWO in any stage could not keep their work.
            It is also surprising to note that in the previous instance where 11 numbers of allottees were also withdrawn from the Asansol project after paying 5th installment, IRWO/NDLS have returned full amount vide letter No. IRWO/DF/Asansol/Refund dated 6.05.08. In this case IRWO has not applied any rules regarding refund of money. Hence, we should also not to be deprived being identical case in the same zone (Project) of IRWO/ASN and falls under the purview of same rules and regulations. In fact we are being harassed by IRWO and living with great anxiety to refund our hard earned money from IRWO.

            i)We, the allottees are not responsible from any aspect as we have paid our installments as per schedule and work at site is directly attributed to IRWO not the allottees.
            ii)We have withdrawn our membership due to huge escalation of cost (50%) in two phases that is due to poor and dilatory progress of work by IRWO. We are paying the bank interest for the project throughout five (5) years. But IRWO did not pay any attention to refund money adapting dilly-dallying tactics.
            iii)There is a provision of collecting penalty due to delay payment, but there is no penalty due to delay finish of the project by IRWO.
            iv)We have lost the interest of our own money and paid huge interest to the bank in five (05) years for bank-loan. Nobody is care for that.
            v)It is the very rare instance that seven (07) year passed still IRWO cannot make only 70 dwelling units.
            vi)The equalization charges have to pay by the new allottees, whereas no interest will be paid to the old allottees of their deposited money.

            In view of the facts as enumerated above, we request your good self to kindly bring it to the notice of the Authority of Rly Board and the Managing Director/IRWO/NDLS through your media so that we can help us to get the refund of our money as early as possible without any deduction.

            With our best regards.
            Name Refundable Amount(Rs.) ASN Reg.No. Pri.Reg.No.
            Sri Sadhan Ch. Das (Retd) 3, 10, 000/- 085 126030
            Ph- [protected]
            Sri Apurba Chatterjee
            Ph[protected] 5, 85, 000/- 020 128590

            Sri Arun Pan
            Ph- [protected],
            St no-65, Qrs no-26A,
            Chittaranjan, North Area,
            Burdwan-713331. 3, 15, 000/- 115 140201

            Sri Swapan Das
            Ph- [protected] 3, 15, 000/- 013 137009

            Sri Gopal Ch. Ghosh
            Ph- [protected] 3, 15, 000/- 121 140206
            Aug 14, 2020
            Complaint marked as Resolved 
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              H
              Honed Tunkiwala
              Jul 19, 2009
              Resolved
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              Resolved

              Dear Sir,

              I was travelling between Burhanpur and Dadar by train number 1058 Amritsar Dadar Express on the 8th of july 2009, and regret to say that the Coach Airconditioner was switched off by the Coach Techncian/Attendant.

              The same was informed to the Coach TTE at the Bhusawal Railway Station, and he too requested the techncian to turn on the A/c for the coach, but he said he had switched it off as the train was stationary and would turn it on once the train moves.

              Other passengers also complained, and also the fans were not working.

              The coach number was B1 and my PNR number was[protected].

              Request for a refund of the A/C fare as the same was not provided, and also caused a lot of inconvenience as it was hot and suffocating in the enclosed A/C coach.

              Thanks and Best Regards
              Honed Tunkiwala
              Aug 14, 2020
              Complaint marked as Resolved 

              Indian Railways — non working of air conditioner

              i was travelling in "Amritsar shatabdi" 2013 train on 22/06/08 in coach no. C-8 seat no. 49 against Ticket no. 24599874 and PNR no.[protected].

              The air-condition of the coach C-8 was not working right from the New delhi Rly Station. i hv approached many times to the attendant for the same. but no body had bothered about my complaint. when many peoples start shouting then the AC engg. replyed that we are trying to rectify it but it is not taking load. when i hv asked for complaint register from TTE, he straight away refused to provide the same and he was also protecting the AC Engg. Staff.

              I just want to suggest the concerned officials that the train should be checked properly before leaving the starting station and the hard and necessary action must be taken against the TTE as well as the Air-condition maintenance staff.
              To,

              The Railway Minister,
              Rail Bhawan, New Delhi

              Dear Madam

              I wold like to informe you i am monthly regular passenger 2427 and 2428, Rewa exp.

              Following trouble we faced regularly in A.C.-2
              1-Toilets were so dirty and impossible to use .
              2- A.C was not working in coach and no person was available to whom we can complain.
              3-No person for housekeeping.
              4-Hand towel Is not avilable.

              Kindly look in the matter and do the need full.

              please
              please

              Thanks
              Pawan
              sir/madam,

              I am travelled in nellai express before one month in S7 coach. In my coach the fan was not worked. All passengers including me complained to TTE regarding fan problem. The TTE did not solve our matter. This is not Right way to treat the passengers in train.

              Indian Railway — NON WORKING OF AIRCONDITIONING

              I HAVE TRAVELLED BY 2274 DURONTO EXPRESS FROM DELHI TO HOWRAH BY 3AC COACH B3 ON 22nd JUNE, 2010. MY PNR [protected], TRANSACTION ID [protected]. AC WAS NOT WORKING BETWEEN GAYA AND HOWRAH. PLEASE REFUND PROPORTIONATE FARE FOR AIRCCONDITIONIG FAILURE.

              GOURAB DEY
              PNR No;-[protected]
              We were travelling by 18625 PNBE HTE EXP. in CC. class AC DOES NOT WORK from GAYA to BKSC. Pl. enquire into the matter and refund the
              proportional amount.
              Thanking you,
              T.OJHA
              SECTOR 4D, Qtr. No:1095
              BOKARO STEL CITY,
              BOKARO, Pin;827004
              JHARKHAND,
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                Anurag Zope
                from Mumbai, Maharashtra
                Jul 16, 2009
                Resolved
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                Resp. Sir/Madam
                In spite of reading of removal of side middle birth (SMB) as back as Feb 2009 we still find it there! Allthough my ticket from Nagpur to Yesvantpur did mention SM but during return by Sampark Kranti on 10th the tickets didnot mention n so there were new nos. put on train. How is this different from "Cheating of Consumers"? The ticket shows only 2 side seats but he/she finds 3 in train and not to forget the commotion. Has the railways even tried it before implementing?? I was travelling from Nagpur to Yeshvantpur on 6th July 2009 by Sampark Kranti. S7 62. So is it going to be removed? If yes by what date?
                Thanking you
                Anurag Zope
                PNR No:[protected]
                Aug 14, 2020
                Complaint marked as Resolved 
                sir
                may ake bharte nagrik ka lihaj se aap se ake complain krat hu
                may apne famlile ka shath jaunpur se hawra ka tickat ak internat se
                niklyaa lakin mujhse kuch age ma defrant ho gya jab mara famile yha par pahucha to TTe ne tickat maga to mara papa na tickat da deya TTE bolta hy ki aap apna pahchan patra dikho tab mara papa ne pahchan patra dikhya tab bolta hya ki tickat bharje hya uske phale mara papa trane ma tickat chak karya tab oha par asi bat nahe aye abya kya ho gya tab oha bola ki aap 6 log ho aap ko 5 hajare rupya dana ho gay tab papa bole ki itna pasa mara pas nahe hya TAB OHA BOLA KI LAO TUMHA JABE CHAK KARATA HU TAB MARA PAPA NA USE 2000 HAJARE RUPA DIYA TAB JA KARE MARA FAMILE YALO KO CHODA koye duser shar ma ja kar ysa bhave hota hya to aure sabke sath kyasa hota hoga.
                MARA YHE AAP LOGO SE KHNA HYA KI APP LOG TTE KO KISE TRHA BUSNES YALO BHAJE KAR DEKHE KI UNKA KYA REACKT HOTA HYA TTE LOGE GAVE KA LOGO KO HI PHASATE HYA.
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                  S
                  sharad khanna
                  from Ludhiana, Punjab
                  Jul 15, 2009
                  Resolved
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                  ADD MORE COACH IN EKTA EXPRESS

                  EKTA EXPRESS 4795/96
                  EXTA EXPRESS 4095/4Ekta Express 4975 - The Great Difficulty Express
                  The Ekta express has been the great difficulty express for the people of the Bhiwani, Rohtak, Gohana, Panipat districts of Haryana. It is a train with the burden to carry 1000's of daily pessengers, families, bussinessmen, students and tourists travelling between Bhiwani and Chandigarh. The major problem is that train is linked to Himalyan...
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                  AYUSH ANAND
                  from Delhi, Delhi
                  Jul 14, 2009
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                  SIR/MADAM,

                  I, AYUSH ANAND, WAS TRAVELLING FROM NORTH EAST EXPRESS ON 11TH JULY 2009 WITH TICKET PNR NO.IS [protected] AND BIRTH IS S8/0057/LB .I MADE MY E-TICKET FROM TATKAL QUTA .I WANT TO BOARD FROM NAUGACHIA STATION BUT TICKET IS NOT MADE AS SUCH HENCE BECAUSE IT IS A MEDICAL EMERGENCY IN BOARDING COLUMN GUWAHATI REMAINS UNCHANGED .WHEN I BOARD NAUGACHIA MY BIRTH IS ALLOTED TO DIFFERENT PASSANGER .
                  WHEN I TOLD TO THAT PASSANGER ABOUT MY SEAT HE TOLD ME I PAID RS 500 TO TTE, GO AND CONSULT WITH TTE. THEN I REQUESTED TO D.K. DIWEDI AATENDENT TTE OF S-7 COACH AT[protected] OF NOTH EAST EXPRESS FOR PROVIDING ANY SEAT IN THE TRAIN I SHAW HIM HOSPITAL APPOINTMENT BUT HE DID NOT SHOW ANY RESPONCE AND ASK ILLEGAL MONEY FOR ALLOTING BIRTH, WHEN I OPPOSE HIM HE THRETANED AND ABUSE ME AND ASK ME I WILL THROUGH YOU OUT SIDE FROM RUNNING TRAIN WITH THE HELP OF G.R.P.
                  DUE TO THIS DURING WHOLE JOURNEY I TRAVELLED ALMOST IN STANDING CONDITION .I AM STUDENT OF BIRLA INSTITUTE OF TECHNOLOGY, MESRA, RANCHI AND COMING DELHI DUE TO TREATMENT OF C.R.V.O. AND SERIOUS VASCULITIS OF LEFT EYE IN SHROFF EYE CENTER .IT WILL HAMPER MY EYE CONDITION AND THIS JOURNEY BECOME A HELL EXPERIENCE FOR ME.I AM ALSO FILE TDR THAT Reference No. ekt[protected].
                  PLEASE TAKE A STRONG ACTION AGAINST THAT TTE.AND INSURE MY CLAIM AGAINST INDIAN RAILWAYS.
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                    V
                    v.d.takalkar
                    from Mumbai, Maharashtra
                    Jul 13, 2009
                    Resolved
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                    It has become a regular practice of sleeper coach tc (tte) to allow commutors in the sleeper coaches without valid sleeper class fair tickets . For allowing this kind of illegal act they charge from Rs.30 to Rs.50/- This amount is received without issuing any receipt or even taking the legal fair difference. Also while doing so they won't care to see the availability of accomodation. This causes a sever inconvinience to the rserved sleeper class passengers particularly ladies who can not even reach the toilets or behave freely in the compartments. The concerned staff doesn't even attened the coach while the passengers Board or Get down the coach at the stations. All such running staff occupies ths A.C. coaches. In the night hours also they are absconding from the duty coach.
                    Many a times I travel the Nandigram Express flying between Nagpur & Mumbai CST. The type of sinario is a daily affair. The railway staff is making thounds of rupees from the illegal sleeper class passengers by allowing them to travel in the coaches. Such an incidence was ex[erienced by me on[protected] when I was travelling in coach S-4 in the train. When I enquired the concerned staff I was told the name as Mr.Mohan & Mr.C.V.Rao. They were receiving the amounts from the individual passengers for allowing them to travel in the sleeper coach without sleeper class tickets & also without availability of vaccant seats.Also they allow the Monthly pass holders to travel in the sleeper coach. They are so much careless & seasoned staffers that they said nothing can happen evenif any body complains. "Ye subkhuch to chalta hai " was their answer. When talked of the inconvinience they simply neglected & continued their collection of money. It is my request to the concerned railway authorities & the ministry higher ups to look into the matters of such illigal acts of the staff & take necessary actions against the staffer like the two mentioned above. These two are the example of such staff. There are many more in the railways.If the authorities & the ministers are real representatives of people at large they should take some strict steps to curb such tendencies who are avoiding their duties & promoting illigal acts every now & then. It is my request to the conern authority to look into this kind of problemes as one day or the other they will also be like me & will have the similar experience.
                    Aug 14, 2020
                    Complaint marked as Resolved 
                    Ya, i do agree with it and also the passengers who travel without sleeper class tickets are also causing disturbance to the passengers who has reserved the ticket by telling please adjust and sit !!
                    Like this means why we need to reserve ??
                    Next time anyone has any complaint regarding railways, it must also be posted on:

                    http://indianrailinfo.com.blog

                    Helps a lot. Like minded complaintees help each other to ensure action is taken,
                    and complaints are not forsaken in some rlys cupboard.

                    JAI HIND.
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                      bhupendra singh
                      from Mumbai, Maharashtra
                      Jul 13, 2009
                      Resolved
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                      Sir / Madam.

                      Sub:- Complaint, this is to inform you that I'm assulated by Ticket Checker Ashok Chand. Coach S2, Train No. 2462 Mandor.

                      I had a reservation in 2462 Mandor Superfast Train on 29 Jun 09 from Kuchaman City to Delhi Cantt. I reserved my seat few days before my journey and its shows Waiting 13 and on the date of journey its confirmed S2 Seat No. 14. that is confirmed by Ticket Checker Mr. Choudhary in the same Train. The problem is created when I found that my Berth is alloted to some one else by the Incharge of Coach S2, TC Ashok Chand. when I complained him, I found drunked and used to abuse language with me and not giving my alloted Berth or any other Seat. I informed to other TC but no buddy can help me, more than half of journey I traveled without Seat after having a Reservation.
                      Please take some strict action.

                      Bhupendra Singh
                      Ticket PNR No.= [protected]
                      Dated - 29 Jun 09
                      Train No. 2462 Mandor Superfast

                      My Email Add- [protected]@gmail.com
                      Aug 14, 2020
                      Complaint marked as Resolved 
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                        SRINIVAS REDDY M
                        from Hyderabad, Telangana
                        Jul 13, 2009
                        Resolved
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                        DEAR SIR,

                        I HAVE TRAVELLED TO VIZAG ON 1ST JULY TO VISAKHAPATNAM BY GODAVARI EXPRESS. THE BERTH ALLOTTED TO ME WAS SIDE UPPER. AFTER THE RAILWAYS INTRODUCTED THE THREE BERTHS ON THE SIDE IT HAS BECOME A NITMARE FOR THE PASSENGERS TO TRAVEL BY TRAIN IN THESE BERTHS. THEY ARE HIGHLY INCONVENIENT AND PEOPLE ARE FALLING SICK AFTER TRAVELLING. AFTER THE DECISION NOT TO ALLOT THE SIDE MIDDLE BERTHS THEY HAVE NOT READJUSTED SIDE UPPER BERTH HEIGHT, WHICH IS THE SAME AS THAT OF THE ERALIER SITUATION. THE TC'S ARE ENJOYING THE MONEY BY ALLOTING THE SIDE MIDDLE BERTHS TO THE PASSENGERS SINCE THEY WERE NOT ALLOTED BY THE RESERVATION SYSTEM.

                        THE AUTHORITIES SHOULD LOOK INTO THIS AND THEY SHOULD PRACTICALLY PHYSICALLY TRAVEL AND THEN TAKE ON SUCH DECISIONS.
                        Aug 14, 2020
                        Complaint marked as Resolved 
                        Respected sir,

                        Sub : Requesting you to avoid the inconvenience with Ticket less Travelers in 2711, 2712
                        Pinakini Super Fast Express.

                        Sir,

                        We are Traveling frequently from various locations through Pinakini. There are so many laborers are traveling without tickets or seasons from Bapatla and Chirala in last Six of 2711 Like that first six bogies of 2712. They are creating so much inconvenience to travelers like THEFTS valuable items in bags, SMOKING, DRINKING, some once PLAYING CARDS, behaving like ROWDIES with officials. They are occupying seats even senior citizens, pregnant ladies and who have kids, they are not offering seats, if any body ask they may create rupture and abusing.

                        Number of times we observed these things in Pinakini. Inspite of TCs may check properly, but next day onwards it will be in same like past. Once visit Pinakini, and observe that above said inconvenience with laborers in both trips of it.

                        Railways losing so much REVUNUE due to these kind of people traveling without tickets. Please Save Railways and us for safe journey.

                        In Pinakini last compartment was alloted to ladies only from tenali to ongoe. but its is not effecting constantly, that too half of the bogie is enough. remaining part is going empty. too croud we are facing. kildly take reasonable dessision abtout ladies compartment.

                        Arround three times we submitted complaint. but nothing action is there from your department.
                        Finally we are dicided to proceed through Print & Visual Media. Inspite of we may complaint to Station Masters and RPF at Ongole Chirala and Bapatla, atleast they are not hearing what we said. Number of time we asked complaint letter head. but no response from SMs

                        Hence we are requesting you to kindly take necessary action as early as possible to prevent inconvenience, to save Rly’s Revenue and travelers. Kindly arrange sufficient TCs, RPF & GRPF regularly. Concentrate particularly at Bapatla and Chirala Stations.

                        Thanking you sir With Regards

                        Copy to : G.M Rly Nilayam Sec-bad, Passingers
                        CCM Rly Nilayam Sec-bad, Pinakini Express
                        DRM SCR VIJ,
                        DCM SCR VIJ.
                        Print & Visual Media
                        Dear Sir,

                        Recently you are visited guntakal division. The works done here was not completely done just they painted before you visit here. Especially R.P.F men namely M.Gopala Krishna in Gtl/post he is demanding corruption and harrasing passengers. Sir if you come sudden visit to here then you confirm that how the things going on here.

                        Thanking you sir,

                        your's obidiently,

                        M.Srikumar
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                          S
                          SUSHIL KUMAR
                          from Kolkata, West Bengal
                          Jul 13, 2009
                          Resolved
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                          Respected sir / madam,

                          With due respect i would like to take your attention in the Interim Rail Budget 2009-10 announced on 13.02.09. In this rail budget two trains allotted to Newly started sitamarhi station these are sitamarhi-patna (link service daily) and sitamarhi - delhi (garib rath) and one extention of train no.3155/3156 (mithilanchal exp) from darbhanga to sitamarhi.

                          But in the final rail budget announced on 03.07.09 no train allotted to sitamarhi. Sitamarhi has no direct train for kolkata. They have to reach darbhanga and muzaffarpur to catch the trains. Almost 60 % people come from sitamarhi area. They badly need this train with increased date of running.

                          What is the meaning to start a new station when The Railway don't think to run express trains on this route.

                          Thankin you.
                          Sushil
                          Aug 14, 2020
                          Complaint marked as Resolved 
                          Respected sir / madam,

                          With due respect i would like to take your attention in the Interim Rail Budget 2009-10 announced on 13.02.09. In this rail budget two trains allotted to Newly started sitamarhi station these are sitamarhi-patna (link service daily) and sitamarhi - delhi (garib rath) and one extention of train no.3155/3156 (mithilanchal exp) from darbhanga to sitamarhi.

                          But none of these trains are started yet and these train timing are not available in new train time table "Trains at glance".

                          This is humble request from all the sitamarhi and near area people to Honable Rail minister to take necessary steps and start atleast these three trains and extend the Bhagmati express (2578 and return train) upto Sitamarhi.

                          Thanks a lot.

                          Best Regards,
                          murari
                          Respected sir / madam,

                          With due respect i would like to take your attention in the Interim Rail Budget 2009-10 announced on 13.02.09. In this rail budget two trains allotted to Newly started sitamarhi station these are sitamarhi-patna (link service daily) and sitamarhi - delhi (garib rath) and one extention of train no.3155/3156 (mithilanchal exp) from darbhanga to sitamarhi.

                          But none of these trains are started yet and these trains timing are not available in new train time table "Trains at glance" in table 82.

                          This is humble request from all the sitamarhi and near area people to Honable Rail minister to take necessary steps and start atleast these three trains and extend the Bhagmati express (2578 and return train) upto Sitamarhi.

                          Thanks a lot.

                          Best Regards,
                          murari
                          Respected sir / madam,

                          With due respect i would like to take your attention in the Interim Rail Budget 2009-10 announced on 13.02.09. In this rail budget two trains allotted to Newly started sitamarhi station these are sitamarhi-patna (link service daily) and sitamarhi - delhi (garib rath) and one extention of train no.3155/3156 (mithilanchal exp) from darbhanga to sitamarhi.

                          But none of these trains are started yet and these trains timing are not available in new train time table "Trains at glance" in table 82.
                          Respected sir / madam,

                          With due respect i would like to take your attention in the Interim Rail Budget 2009-10 announced on 13.02.09. In this rail budget two trains allotted to Newly started sitamarhi station these are sitamarhi-patna (link service daily) and sitamarhi - delhi (garib rath) and one extention of train no.3155/3156 (mithilanchal exp) from darbhanga to sitamarhi.

                          But none of these trains are started yet and these trains timing are not available in new train time table "Trains at glance" in table 82.

                          This is humble request from all the sitamarhi and near area people to Honable Rail minister to take necessary steps and start atleast these three trains and extend the Bhagmati express (2578 and return train) upto Sitamarhi.

                          Thanks a lot.

                          Best Regards,
                          anil
                          I strongly agree with the views expressed by Shri Murari Jee, Shri Madhav Anand Jee and Shri Anil Chauhan Jee.
                          Its not fair to negelect Sitamarhi for so long time. By giving attention to Sitamarhi, the Railways will do great service and will also earn better revenue.
                          Darbhanga Puri Express - 8420, should be extended to Sitamarhi and should be made daily train from the Weekly Train. It will help the people to easily travel to the Orissa and South India.
                          With hope that the Ministry of Railway will take up the issues seriously,
                          I Thanks the Service.
                          This is happen because now Mamta Banejee in now Railway Minister. Please immediate start all above mentioned tarains and alsom please add new trains from Sitamarhi to Mumbai, Chennai, Banglore etc..
                          respected sir/madam

                          its to critical for the people of sitamarhi to reach to howrah because there is no better route
                          so please for the sake of student specially for the girls student of sitamarhi please provide the train from sitamarhi to howrah

                          yours sincerely
                          sushmita
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                            Satish Kalme
                            Jul 10, 2009
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                            Who is responsible for allowing these communters. Photograph is taken from a daily newspaper.
                            I aws travelling fron Delhi to New oochbeher on 29.11.09 by North East Express. I observed the express train was only a express by name, not in status. Especially in Bihar peoples used this train as their local train, we do not have to argue with them, because they were local & having several small group enters in to the reserved coaches. I had a kid of 1 year with my journey. We could not seated comfortable in the coach, our seat was requested to share by the local passengers, after every 10-15 minutes they need to spite, by chewing Pan or Tobacco, for this they open window frequently. My Kids fallen sick because of Running wind in the M/o November end. When will these people realise that they are getting headache of few peoples because of their behaviour? Is their any educated peoples is this area so they can teach their neighbour.
                            I also was returning from New Jalpaiguri on 12.12.09 by a special train. The train was routed Khagaria - Samastipur- Muzaffarpur - Moradabad - Delhi Route. I Found The train was running panctual up to Samastipur after that the train was forcefully stopped at different stations by pulling chain. I was informed by the local pasengers that this is common practice in This route. Wah! keya Baat hay! Again I need say is their any Good Bihari who can understand the pain of Railway pasenger?
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                              Deepak Singh
                              from Pune, Maharashtra
                              Jul 10, 2009
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                              This incident is of 9th July, 2009. I was trying to Board 8.30 AM Churchgate Fast Local from Mira Road which comes from Bhayandar. When I was trying to board the train I was denied entry into the middle second class Compartment (half Second Class & half First Class)inspite there being space inside. They intentionally send two three people to hang on the gate and pretend that there is no Space. Not a single commuter entered into the said Compartment. Same was the case in the following trains.

                              Finally I got to board on 8.59 AM Churchgate Fast Local from Mira Road that too after putting my life at stake. In that also the people at gate behave like goons and abuse people. They start making space for themselves at Dahisar pushing/crushing the public where everyone just manages to stand that too lot of pressure from both sides.

                              Everytime Mira Road and Dahisar commuters suffer. I wanted to reach my Office at 10.00 AM but reached at 10.30 A.M. that too after putting my life at stake. After that adding insult to injury my Boss fired for being late. This leaves the person in Bad Mood and affect his work. Please let me know how can I and commuters from Dahisar and Mira Road reach their Offices on time from Mira Road without putting their life at stake?"

                              When I tried get through WR official via feedback form on their website "www.wr.indianrail.gov.in/feedback/feedbackform.asp" it did'nt went despite of 8 -9 attempts.Finally I mailed at [protected]@wr.indianrail.gov.in which urges people to post their comments to forward my original mail to appropriate department the same bounced back. Finally I learnt that their website is also useless as far complaint/problem is to be registered.
                              Is there some one to protect us from the gangs. There is one gang on each gate in wester line

                              please protect us from gangs who occupy the enterance in local trains. they sit, relax at the enterance at both side and do not allow passengers to board in and squeeze the people who are in the train so that they can sit at the train enterance.
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                                I
                                i feel very socked from R.P.F.behaviour
                                from Amritsar, Punjab
                                Jul 9, 2009
                                Resolved
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                                I am mukesh dutt aproduction manager. I have a recevied my family at old delhi railway station. I asking plateform ticket from a counter but they reply me plateform ticket is not available. Then i request a T.T. solve my problem then he give me a signatured slip. When i went on plateform a R.P.F. CONSTABLE CALLED MR. CHAUDHRY meet me and ask me for plateform ticket. When i seing the slip he used very ockward language for me after that he demand for Rs. 200 for the samp. When i denie for the money he catch me to a T.T. the T.T. cut me a panelty slip no. 633460 dated 19.06.2009 Rs. 510 and request me to destroyed the slip. I have a dought this slip is false. I request to railway complaint board to ENQUIRY THIS SLIP.
                                Aug 14, 2020
                                Complaint marked as Resolved 
                                Dear Sir / Madam,

                                I had booked Two E-Tickets through Jain Travels (Agent Name: NILESHJAIN) (WL-IRCTC’s e-Ticketing Service) From-AHMEDABAD–To-CHENNAI with two different boarding’s one is From: AHMEDABAD JN (ADI) To: WARDHA JN (WR) and second one is From: WARDHA JN (WR) To: CHENNAI CENTRAL (MAS) as continuous journey.

                                The first boarding got confirmed tickets & their details are given below:
                                From: AHMEDABAD JN (ADI) To: WARDHA JN (WR)
                                Transaction ID: [protected] PNR No : [protected]
                                Train No. & Name: 2655 / NAVJEEVAN EXP
                                Date of Journey: 06-Mar-2010 Distance: 0878 KM
                                Sr No. Name Age Sex Booking Status/Current Status/Coach No./ Seat No.
                                1. R MUDLIYAR 69 MALE CONFIRME/ S7 / 0025 / LB
                                2. D MUDLIYAR 60 FEMALE CONFIRME/ S7 / 0025 / LB

                                The second boarding got waitlisted tickets & their details are given below:
                                From: WARDHA JN (WR) To: CHENNAI CENTRAL (MAS)
                                Transaction ID: [protected] PNR No : [protected]
                                Train No. & Name: 2655 / NAVJEEVAN EXP
                                Date of Journey: 06-Mar-2010 Distance: 1015 KM
                                Sr No. Name Age Sex Booking Status/Current Status/Coach No./ Seat No.
                                1. R MUDLIYAR 69 MALE CKWL 3 / CKWL 3 // 0000/
                                2. D MUDLIYAR 60 FEMALE CKWL 4 / CKWL 4 // 0000/

                                Both o[censored]s (Senior Citizen) started our journey on 06-Mar-2010 and travelled upto WARDHA JN comfortably as the tickets were confirmed. Thereafter at midnight 01:30 Hrs. T.C. (Ticket Checker) has informed us that the ticket From: WARDHA JN (WR) To: CHENNAI CENTRAL (MAS) is still waiting list and traveling with this ticket attract penalty. He thereafter charged Rs. 1000/- as penalty for such offence as per Indian railway rules. (The receipt issued by T.C. is enclosed) However, on my inquiry with the booking agent, I have been informed that the ticket status was confirmed and no money has been refunded back to the agent by railways as was being done in care o[censored]nconfirmed tickets and as per IRCTC rules.

                                As per the policy of Indian Railway where the wait-list e -tickets will be automatically cancelled after chart preparation. Technically it is right thing to do. If your ticket is still wait-listed after chart preparation then you are without ticket anyway! So by-default all WL e-tickets are considered to be cancelled. IRCTC Customer Care Support also confirmed that were not cancelled and was confirmed ticket.

                                In view of the above, I feel that the attitude of T.C. who has charged penalty without verifying the actual position is questionable, unjustified and giving harassment to Senior Citizen like me.

                                I request you to please look into the matter and refund me the penalty of Rs.1000/- charged by the T.C. at the earliest as possible.

                                Thanking you,


                                Nagarajan Ranganathan Mudaliar
                                30/214, Shankhar Nagar,
                                Nr. Rabary Colony, Amraiwadi (Post),
                                Ahmedabad-380026. State: Gujarat.
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                                  S
                                  SANDEEP SINGH
                                  Jul 8, 2009
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                                  Dear Sir/ Madam,

                                  With due respect I would like to bring to your notice that I am resident of Allahabad and by profession I hold degree of Chartered Accountant and presently working in Hyderabad. To commute from my home town to Hyderabad I have only one train available and that is Patna Sec Express ( 7091/7092) and this train run twice weekly from both sides.

                                  There are many residents from North India who travel to Hyderabad and due to low running per week of this train you can see number of passengers travelling the Sleeper class without confirmed reservation, even though those people pay full ticket amount they hardly get a seat to rest in journey of 28 Hrs. Someone would raise question that why dont you cancel your reservation and book next available day train, so in order to match my point I woould like to inform that reservation starts 90 days before of actual travel for withing 2 days of opening you cant get AC II confirmed tickerts and withing 7-10 days you cant get Sleeper tickets, so its very hard for an Individal to Plan 90 days and even then get confirmed tickets.
                                  He gets whatever is available and carries is body in all 28 hrs (min) jouney without a seat even by Paying full ticket amount.

                                  Its not that Railway is not aware of the fact, even if we talk to railways officials they say yes this is one of the trains that has most stringent issues with reservation but still they are not coming up to increase frequecy of this. Mr Lalu Yadav did announced in march 2009 to run this train daily but 5 months have passed and still people could not see any progress. Thousands of people are using Railways facility and get benefit from railways but this is the place where someone will find himself cheated.

                                  I have some hopes on you that you will pose some serious thoughts but if for any reason your forum is not able to covers my matter then could you please forward my message to someone who can look into the matter seriouly.

                                  Jai Hind.
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
                                  This is very much required.
                                  Please also add a stoppage at Narsinghpur.
                                  It is a shame that an announcement by the Railway Minister in the Parliament is not honoured by the Railways!!!
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                                    Chaitanyasonkar
                                    from Mumbai, Maharashtra
                                    Jul 8, 2009
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                                    Again i have to go to an queue of 5 million people, and wait for my chance to see an rude railway employee on ticketing window. I think you know what i am talking about.

                                    this is all just because, , , , "Facility Not Avbl due to Network Connectivity Failure." ON e-ticketing on railway site,

                                    just look at the service of world second biggest rail network and India's largest number of employee company.

                                    i have only 5 special word for our cheap indian railway sure that is "RAILWAY IS WORST THAN "
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
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                                      A
                                      Ashish Ranjan
                                      from Delhi, Delhi
                                      Jul 8, 2009
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                                      A TDR with reference no. ekt[protected] was filed by me on 06-Nov-2008 in respect of ticket with following details:

                                      PNR No-[protected]
                                      Booked on[protected]
                                      Transaction ID- [protected]
                                      Ticket type- e ticket
                                      Class-Sleeper
                                      Date of Journey[protected]
                                      Internet Service charge-Rs. 10
                                      Ticket charge-Rs. 282
                                      Total-Rs 292
                                      Bank- ICICI
                                      Train No.-2156
                                      From- Hazrat Nizamuddin(NZM)
                                      To - Habibganj(HBJ)
                                      Quota-General

                                      Name of Passenger- DD Kushwah
                                      Age-41
                                      Sex-Male
                                      Seat-0000
                                      Res Status-Booked

                                      Reason for TDR-Passenger not travelled

                                      Even after 8 months of filing the TDR, I have not received any refund from Indian Railways. Helpline numbers of IRCTC also do not attend any calls. Please help me
                                      non refund of TDR even after 7 months
                                      A TDR with reference no. ekt[protected] was filed by me on 05-Jun-2009 in respect of ticket with following details:

                                      PNR No-[protected]
                                      Booked on3-6-2009
                                      Transaction ID- [protected]
                                      Ticket type- e ticket
                                      Class-Sleeper-SL
                                      Date of Journey- 04/6/2009
                                      Internet Service charge-Rs. 15.00
                                      Ticket charge-Rs. 310.00
                                      Total-Rs 325.00
                                      Bank- AXIS
                                      Train No.-3007A
                                      From- OKHLA(OKA)
                                      To - BHATINDA JN(BTI)
                                      Quota-General

                                      Name of Passenger- KAPIL DEV Age-29
                                      Sex-Male Seat-0051


                                      Name of Passenger-MANOJ KUMAR Age-29
                                      Sex-Male Seat- 0054
                                      Res Status-Booked

                                      Reason for TDR-Passenger not travelled:-Train Late More Than Three Hou
                                      rs.

                                      Even after 7 months of filing the TDR, I have not received any refund from Indian Railways. Helpline numbers of IRCTC also do not attend any calls. Please help me
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