Indian Railways Complaints & Reviews

To
Chief Vigilance Officer (Railway)
Jhansi Mandal
Jhansi

Sub : Complaint against my reservation PNR No. B[protected] & B[protected]


We were coming back from Lalitpur to Kanpur with my family by Pushpak Express Train No. 2534 on 27.01.2009 vide my reservation ticket in sleeper class under PNR No B[protected] for three(3) birth RL WL/30, 31, 32 & other PNR No. B[protected] for one (1) birth RL WL/74 thus upto the last movement from journey start our reservation status under waiting list on 27.01.2009 .

With reference to the above, we entered in the train in schedule time 12:40 AM to start journey in sleeper class S-12 coach the coach was full. We request to TT on duty to provide any birth to us but he say he has no birth, we again contacted to TT at Jhansi to check Jhansi Cota and release us birth against my reservation if possible but he again say sorry as he had no birth after half (1/2) an hour approx 3:00 AM in mid night we again approach to same TT on duty than he provide me only two (2) birth No.39, 40 in S-7 Coach from Orai photo copy of the same ticket is enclosed for your perusal on which he has noted birth No. 39 & 40 in S-7 in his own writing. while more birth are available in Orai station. When we came to S-7 coach from S-12 coach in Orai station and saw the TT on duty have verbally allotted two birth to other persons in same coach birth No. 32 & 49 after taking Rs.150/ for each birth without any receipt and not provide any birth to us while we ware entitled for allotment on priority, you can understand at Midnight we have faced a lot of problems during the journey with my family.


Kindly Look in to the matter and take appropriate action against the said TT on duty, we shall feel oblige if you can take immediate action in the above matter and inform us about the same.

Thanking You,

Sunil Kumar Agarwal
260 Tejab Mill Campus
Anwar Ganj,
Kanpur
Ph.: [protected]

CC: DRM - Jhansi
Encl : as above

Indian Railway — Last minute Platform Changing

Dear sir

Railway is playing game with the life of the passengers by the way of
last minute changing of platform after displaying it on the diaplay boards at the
entrance of the concerned station.
Please refer the Train No.12633/Kanaykumari Exp.
On 26th June at Tiruchchirapli(TPJ) station even at 22.00 hrs the
Platfrom no. was shown as 4.The coach position indication disply also shown as Platform no.4
I along with my aged mother 70YRS & other family members were waiting
at the P. NO.4 for the train.Ticket PNR Nos.[protected] &[protected](one ticket
was taken from MLMR QUOTA).BUT at Plat form no.4 at that time another
exp train to Rameswaram was halting for a long period.
Later we heard announcement that the train 12633 is arriving at Platfrom No.3
Along with my family including very old lady & luggages I had to run
throgh the sub way to reach Plat form NO.3..We felt utmost deparate & more over
the coach position indicating display board also not working
there at Platform No.3..Terrible task to find the B1&B3 coatches..Last minute we alight the train cursing our fate & of course the irresponsibilyty of the
official at that Station.
Please note that Last minute platform chages causes heavy
rush,stampades & major accidents.
So the authorties may kindly look in to the matter & fix the
responsibility of the officials..

-yours truly

Vinod.R

Mob.[protected]
0 [protected]*

train ticket — Ticket not received.

Dear Sir,

I booked I-ticket on 03.06.09 and i was informed that it will be delivered in two days time, but till date i did not get it. I request you to please deliver the tickets at the earliest and let me know the status as of now. The Consignment ID is [protected] & [protected].

Thanx in anticipation.

Regards,

Anil Mishra
[protected]

Railway Ticket — Not Delivered Ticket.

I had booked a Railway Ticket from Irctc.co.in. Delhi.on[protected].But have not delivered on 17.05.2011 till.I have calling from office phone but not received the phone.so please soon as soon delivered the ticket.following Address.
RT VISION TECH. Pvt. NOIDA.
A - 111 - 112, SECTOR - 83.PHASE-II
G.B.NAGAR, NOIDA. (UP) - 201301.
Mobile No. [protected].

sir,
I booked I ticket on 18-06-11 for 7-711 from vijayawada to kalyanjn(mumbai)
train no 17204, pnr no[protected] ticket is not delivered at my home till now please help me
with regards
Nageswara rao VVH
contact no [protected]
[protected]@yahoo.com.sg

i-Ticket — not received

i ticket not received from irctc even after 5 days, it is a return ticket how can i travel i could not track in the net also.customer care not answering properly

I AM CUCTOMER OF SEAWOODS RLY STATION FRM LAST TWO YRS BUT FROM LAST THREE DAYS THRERE ARE SOME '' gundasZZ" who are operating from saewoods navi mumbai station cycly and scooter stand. They misbehaved me five tives in my career and insulted me carelessly even i complain in station also. i would like to bring this thing into light



thanx
vikas sharma
[protected]

Madam,
Hi, I m writing this letter to inform u about the corruption Ticket checker they use bad languages take the money and not giving acknowledge slip and use abuse languages I have the Card No of the TC A002418
and the Name his Sevak Ganpat kore It is happen in Mahim station at 12.15 PM and he give bad word to me and push me. I[censored] r not take serious action against him. I m working add agency i will brought all the media agency
Mamta Banerjee

Also in Dhanbad express from Allapi to Dhanbad, TTE are more worst. They simply collect money from the general ticket passengers and allow them to sit in the Sleeper compartments. I often travel in the train and I always see TTE collecting minimum of Rs 100 and allowing general ticket passengers in sleepers. In this way TTEs are earning money and are getting money in their pockets instead of government account.

In the case of reservation in train waiting list passengers will not get reserwation but people who buy general ticket and give some money to TTE, their ticket will be conformed. So i request people who are sincere and dedicated to nation, please try to oppose this type of situations. Government personals are there to serve the people not to be served by people.

All the railway tarrifs are to be well understood by the people to fight against this type of situation.

i have thought of a solution to this problem of corruption in indian railways. having a display in the rac bogie that provides the list of rac pupil who deserve a seat is something of which i was thinking of. though expensive i think this is the only possible and feasible solution to a dampening situation like this. ensuring that tte's not entertained to any such seat vacancy information would offer him zero scope for corruption.the need for such a solution would depend on the intensity of the problem. so could anyone mail me about the essentiality of an expensive solution like this.

from bbsr to kolkata tte behabes not ggood they coolect the money ilegaly

Gold ornaments to the tune of Rs. 2, 00, 000 Approx. (Rupees Two Lakhs) have been stolen from my suit case as I had gone to Mumbai for celebrate Durga Pooja. I boarded the train at Panvel (Navi Mumbai) in Sampark Kranti Express (Train No. 2653) vide PNR No.[protected] for New Delhi. Probably this theft might have taken within Nizamuddin and New Delhi Railway station as three-four persons entered in the compartment at Nizamuddin Railway Station and they asked that the train will stop for two minutes and keep your luggage ready at the Gate. They encircled my wife and mother-in-law. No other valuable is found to have been stolen except the gold ornaments.
Therefore I have lodge my complaint to Police Station: Railway Station, New Delhi under IPC Act 1860
I hope somebody will be able to bring this control and the staff who are involved are brought to task

G.K.Mukherjee
[protected]
[protected]
Minto Road, New Delhi

This is very unfortunate and these type of incident occours in Indian trains frequently.

Indian railways will be the world longest and fantastic deparments..

We have gone through the same experiance . While travelling from Mumbai to Darbhanha on 9.7.09 in two tier A.c., there were only two of my family members upto Manmad. Gold worth Rs. 1.5 lac is stolen from briefcae & no other articles were stolen. we suspect the Pantry staaf.

Rajan Dhir — Theft of Gold Chain

Dear Sir / Mam

I was travelling in Mumbai for Training purposes, from 15/08/2010, On 29/08/2010, i had went from Kharghar to Kurla to meet my friend. Late evening, at around 06 pm while returning from Kurla Railway Station, 3-4 persons trapped me and snatched my Gold Chain worth Rs 35,000/- and got disappeared. I consulted one of the Police staff on duty at Kharghar, who told me that he can't help me out as i need to go to Kurla again to lodge a complaint.

I being into service and new in Mumbai, could not afford to go again to lodge a complaint.

Now what should i do?

Myself, Rajan Dhir, from Chandigarh had come to Mumbai on 15th August 2010, for Training purposes to newly joined Co., when my Gold Chain was snatched from Kurla Railway Station, worth Rs 35, 000/-, when i boarded on train on 29th August 2010, at 06.10 pm, from Kurla Station to Kharghar Station. Three Four persons trapped me, in a way that 2 of the persons pushed me from back, and one of them snatched the chain and got disappeared.
Consulted the police officials, but in vain. Was a very bitter kind of experince in Local trains.
I think Police is not in proper action to put a control on such mishaps.

Rajan Dhir
Chandigarh
[protected]@yahoo.com

STILL WAITING FOR THE RESPONSE

Regards,
Rajan Dhir
[protected]

Western Railway — Track related

Dear Sir,

On bandra station on platform no 4, i saw a break in the track and the train is still passing from that track. As may be railway authority must be aware about the same but i just want to convey my message to them. This is not the complain but i just want draw attention to the autority only. So please look in to the matter and convey my message to them.

It also happens with us while waiting for HNH-6 from NZM to NZM, generally it announce that the train is late for 15 minutes which continues to one hour and subsequent cancellation thereon. It appears that the railway authorities saving their personnels and creating problems to daily commuters which is all against the law and ethics of the railway authorities. Despite of several complaints made thereon, no positive or fruitful result has been arisen from the railway authorities. If Rly. authorities listen to our complaint they are requested to please issue necessary instructions to the concerns to avoid unnecessary harassment to the daily commuters. As such there is no alternative trains are available from NZM to New Delhi onward. Kindly look into the matter. Regards

late running and subsequent cancellation of hnh-6 from nzm to new delhi

Sir,
Train No.2481 i.e. mail train has always taken on without platform i.e. main line of Gidderbaha Railway Station by Sstation Supdr. Another passanger train always taken on platform line. Kindly send E.mail as per given address please.

Sir,
Sub-Request for rescheduling of train no 6301/6302 -Venad EXPRESS-

TRAIN NO. 6301-VENAD EXPRESS DEPARTS AT 14.20 FROM SHORANUR JUN. IT ARRIVES ERNAKULAM TOWN AT 16.55 AND DEPARTS AT 17.05. NOW TRAIN DOES NOT HALT AT ERNAKULAM JUN. NEARLY 4000 REGULAR PASSENGER TRAVEL IN THIS TRAIN.IT WILL TAKE AT LEAST HALF AN HOUR FROM SOUTH [ ERM JUN] TO REACH ERM TOWN.SO IT VERY CONVENIENT IF THE TRAIN ARRIVES AT 17.25 AND DEPARTS AT 17.30

TRAIN NO.6302-VENAD EXPRESS DEPARTS AT 5 A M FROM TRIVANDRUM CNTL. IT ARRIVES
AT ERNAKULAM TOWN AS PER SCHEDULE AT 9.48 AMAND DEPARTS 9.50 AM.TRAIN DOES NOT GO TO ERM JUN [SOUTH]. NORMLY DUE TO NON AVAILABILITY OF PLATFOM OR DUE TO SOME OTHER REASONS IT REACHES ONLY AFTER 10. SO IT IS COVENIENT IF TRAIN ARRIVES AT 9.30,

Indian Railways — Lateness of train

My name is Saurabh Raizada & I'm very proud of my country because of it's services. But this is to inform that my pride was hit severely yesterday that is on 11th of October seeing the condition of Indian Railway System. I booked an e-ticket for my brother Mr.Gaurav Raizada in Train no.2271,i.e, LKO-NDLS Duranto Express, pnr no.[protected], transaction id [protected]. I had heard that this is the the latest & also a non-stop, super fast train launched by our honourable Railway Minister Mamta Banerjee & is known for it's punctuality. The scheduled departure of the train was at 11:30 pm & since the train originates from lucknow we reached there within time. The train arrived at the platform at around 12:45 am & left the station at around 2:15 am. It reached New Delhi at about 11:00 am rather than it's scheduled arrival which is around 7:30 am. So it's my request to the Indian Railways to please consider my complaint & not loose the faith of their customers so that we can remain proud of Indian Railways which is called the "Life line of India".
Thank you,
Saurabh Raizada,
B-1661,
Indira Nagar,
Lucknow.
Ph no.[protected]

I WANT TO HARDLY REQUEST THE CENTRAL RAILWAYS TO KINDLY TAKE SOME ACTION REGARDING THE LATE RUNNING OF 12919 INDORE-JAMMU TAWI (MALWA EXPRESS) AS THIS IS ONLY A TRAIN FROM INDORE TO JAMMU TAWI AND LOTS OF PEOPLE LIKE TO TRAVEL FROM THIS TRAIN BUT THIS TRAIN IS ALWAYS MADE LATE IN BEHALF OF RUNNING OTHER TRAINS ON THEIR RIGHT TIME. ALL OTHER TRAINS FROM JAMMU TAWI TO THEIR DESTINATION AND FROM THEIR DESTINATION TO JAMMU TAWI RUN ON THEIR SHEDULE TIME BUT THIS TRAIN IS ALWAYS MADE LATE EITHER BETWEEN JHANSI - MATHURA OR BETWEEN NEW DELHI - AMBALA CANT JUNCTION DUE TO WHICH THE PASSENGERS TRAVELLING FROM THIS TRAIN GET VERY DISAPPOINTED AND IF NO ACTION WILL BE TAKEN REGARDING IT IN FUTURE, THEN NO PERSON WOULD LIKE TO TRAVEL FROM THIS TRAIN WHICH WILL CAUSE A HUGE LOSS TO INDIAN RAILWAYS AND SPECIALLY THE PEOPLE...
SO PLEASE KINDLY TAKE SOME ACTION REGARDING THE LATE RUNNING OF 12919 (MALWA EXPRESS) SO THAT THE PEOPLE CAN TRAVEL SAFE, HAPPY & COMFORTABLE JOURNEY...

Thanks & Regards
Prashant Lakhotia.

Sir,
Train no 14005 (SMI- ANVT) always running late. Frustrated traveling in this train. This train Siwan jn (11-may-16) 01 hrs late but reached ALJN (12-May-16) 05 hrs late. Why sir... You pick the previous one month report of the destination station (ANVT). You find the reason. Please find the problem.
Thanks.

My name is Boniface and I am a daily passenger who avails the railway transport system. I leave for Ernakulam in the morning and reach back in the evening. I daily wait at the station for the train 56371 Guruvayur Ernakulam Passenger... which is to reach the station at Divine Nagar in Kerala by 07:50 a.m. Nevertheless, the train always arrives only after 08:00 a.m. In the evening I return by train 56364 Ernakulam Shornur Passenger which should depart at 17:35. Right now as I am writing this comment, already the train departed 3 mins late. Added to this, is the haltdown at subsequent stations to let other trains pass is also annoying. Another problem which i have seen with the Indian Railway Stations is cleanliness and hygiene. No station is found to be clean and devoid of foul smell. The boogies are also rather shabby, no proper lighting, no proper fans or powe outlets and the toilets... are just a nightmare. It is like crawling into a grave after digging through. I just dont know why are the authorities concerned not taking any actions to improve the system.

I completely agree .I also had BAD (hrrible) experence with the middle side berth .Railways started treating Passengers and Goods in a same way ..

Hope government will look at this and this 3 berth system will get scrapped soon .

I do agree with Sreeram and GyanBhat.
Well Railways is able to add 10 berths to very SL coach but created more trouble to the passengers. Especially to the aged. Imagine, how difficult it is for them to get into that slot.
Moreover, the Reservation system is also modified to this extent One has to verify his/her berth as per the pasted chart on the bogie, else we had it.

Why can't the system be modified, before they plan to introduce such changes???? Sure, that is is a tough job, hence they neer touched on the changes in reservation system.

Just unable to understand, how this can be taken to the notice of IR Management ????

I also faced this problem during my trip to Chennai from Bangalore. The train I went to Chennai starts at 11 from Bangalore. All the passengers started sleeping as soon as they got in top the train. All the passengers are disturbed after half an hour by the TTE for checking tickets and eventually TTE shifted all the passengers. This made a big uncomfortable event to the small kids and elderly people.

The wise guy who has suggested this NEW SEATING Arrangement should be made to travel atleast a 1 day journey on the side -upper berth n he will come to know wat passengers go through. Its a pathetic suggestion. Who knows tomorrow railways will put a mat under the lower berths n ACCOMODATE people there too just for INCREASING THE REVENUES. Railways has more or less started to treat people like GOODS. I hope this decision is curbed soon.

completely agree .I also had BAD (hrrible) experence with the middle side berth .Railways started treating Passengers and Goods in a same way ..

I too faced similar problems on several occassions. This seating arrangement is worse not only passenger comfort is concerned, but also on safety aspect . If some mishap occurs, no one can have access to the emergency windows, ironically, placed next to the unwanted side middle bearths. The railway board/minister should take note of these things immediately.

Dear friend I am designer of the train passenger coach .I too strongle agree with ur opinion, but do u know that this arrangement is suggested by r.laloo prasad yadav, who is said to be a tallented railway minister, bot as foolish as local vendoe who want to make only profit in spite of name and satisfaction from passenger.
For your kind information this side berth is removed from all trains as per railway boards order.

Hey Guys, NO THIS IS MAKING ME THINK Seriously. I have already booked my tickets in AC 3 Tier for Kolkata from Hyderabad in Falaknama EXP. I have a small kid and no I am thinking what to do. Though there in my ticket both the berths are LOWER, however not sure if there will be any problems with the sitting arrangements when I board the train.

Any suggestions will be much appreciated.

The inclusion of new berths in the side-row of the sleeper coaches by The Railways add discomforts to the passengers. The positions of all the three side berths are not so comfortable that even one can’t sit on the any of the berth when laid, if one wants to take something in. In addition to the fleets one has to do, the SU berth person has to suffer from suffocation and the radiation of the heat where one cannot find any provision of ventilation there. One has no other option, other than passing the night on the bed suffering. It shows the great interest of The Railways in laying the berths but its lack ness providing ventilation or even in changing the position of the fan, which was fitted previously to meet the then SU berth position. Secondly, in case of exigencies, the Emergency Windows are of no use, because a lot much of time will lapse in searching for the misted emergency exit and to close the new SM berth. The Railways has to reconsider the issue urgently and should expedite in removing the greedy-berths. It should not act as a monopoly, but, also honour the minimum comfort needed by a passenger. There should be equal comfort ness for equal amount paid by the passenger

It is very horrible to travel on Side Upper seat.

i completly agree with this point. its simply a uncomfetable in middle birth. i experiencd it when i was return from balsad to indore by avntika exp. whole night i was awake in 3rd ac. its to remove from ac class.

Totally agree with the above complaint..

The Side Lower berth used to be my first choice while making a train reservation but it's no more.
After the railways have added one middle berth between the side berths the whole comfort is completely lost rather the journet becomes more hectic and annoying. Also you can't put your luggage below the lower side berth as it is too low and you can sit comforatbly on upper side berth as it is too high.

Please take back your decision of adding middle berth between the two side berths !!!

This is reminder for refund against my ticket no.[protected] (Ticket Deposit Receipt no.744498).My connecting train was missed due to wrong information provieded by indian railway.One more reminder was sent to chief commercila manager, New delhi on 6.1.09.vide speed post number.SPEU[protected].
so please again requesting to make refund as soon as possible.
Looking for some action.

Ajay Sharma
58/50, Birhana Road, Kanpur-1

Dear Sir,
I am have a matter to your kind notice with a request to please arrange for the refund of following PNR No. to me.
PNR No.
[protected]

Regards...
Ali Hasan

BHEL — REFUND OF CANCELLED TICKET

SIR,
IT IS ALMOST A MONTH SINCE I HAVE CANCELLED ONE OF MY TKT.AND THE REFUND WAS WRONGLY SENT TO ICICI INSTED OF TO SBI.NOW THAT IT LOOKS YOU HAVE REFUNDED AGAINST YOUR RECEIPT NO.7415.27052009 ON 27/05/09.AS ON DATE IT HAS NOT BEEN CREDITED TO MY SBI ACCOUNT.KINDLY EXPIDITE THE REFUND.
R.L.JAYADEV
C-3 BHEL TOWNSHIP
GOTRI- BARODA- 390021

Dear Sir,
This is Rishab here. from past few days I am trying to book confirmed tatkal ticket before 5days.
But when I am about to book tatkal ticket it shows me every time that you have been log out.
Soon after booking of all confirmed tatkal tickets over.Afetr that I can book tatkal tickets but that to only Waiting list ticket.Before 2months It was all fine we can make Tatkal confirmed tickets
Can you please let me know Why all this problem occur suddenly.

Regards
Rishab
.

I am sorry to hear your story. However, it is the majority of the society of India which is very selfish and thinks only for himself. Don't blame the TTE, he is also amongst us. Blame those fellow Indian travellers who were being so selfish.. It's the society which needs to change full stop!!! Cheers

me an my family often travel to solapur from nagpur to solapur by 1040 gondia kolhapur maharashtra express . Actually there is no direct train from nagpur to solapur but one sleeper coach of maharashtra express is connected to mumbai chennai mail at daund and goes to solapur.As this is the last coach in train most of the public possessing unreserved tickets travel in this coach sometimes there is no TTE present in coach, there is no proper watersupply in toilets in coach, beggers smokers railway staff possesing passes (railway mazdoors) who have no permission to travel in reserved coaches misbehaves with public.sometimes the condition of coach becomes more miserable after akola station. We have several times filed complaints against this condition so condition has slight improved till bhusaval but after bhusaval the condition becomes same again so i want that railway should do something for this coach of maharashtra express from nagpur to solapur .

I travelled from Amroha to Moradabad regularly and returned in this exp named Una Himachal 4556/4555. The time taken by the train is too much for the distance covered. Its slow and stopping at lot of places unnecessarily. for eg departure time from Amroha station is 0905 hrs and arrival time to next station Moradabad only 34 km away is 10.10 hrs. Is it possible that all the passengers train running on the same track are taking only 00.45 to 01.00 hrs to reach their destination i.e from Amroha to Moradabad while Exp 4555/4556 is taking more then one hrs? Please tell me why the people should travelled in the exp instead of passengers while there is a huge difference in the fare of exp and passengers trains.I would request you to look into the matter to curtail the travelling time, because there are few train which connect Amroha to Moradabad in morning time. This will make the train more popular with the passengers. Further i request to Railway authorities to make the stoppage of the train no. 0517/0518 spl train named Delhi to Lalkuan at Amroha station as Amroha is a district headquater and Amroha is only connected with the train route not by highway. This is a big problem with the people of Amroha (J.p.Nagar). Amroha pays a huge revenue to the railway as number of passengers travelled by train. If you do that i am requesting, you will raise the revenue and the object of the train will fulfill.


Sincerely yours

Indian Railway Online ticket — No ticket even after payment

I booked a Mumbai season ticket by first class on 07/01/2008 over IRCTC with payment by direct debiting from bank. Even though the cost of was debited to my bank account I have neither the ticket nor the refund so far. Is this what wailway is serving?
This is not only cheating but also fooling.
I made several complaints for the rerund. But I have been receiving the reply that we are looking into this or we have instructed the bankers to refund.

this is not the 1st experience with the IRCTC.

I think some must move against the railways against this.

Indian Railways — My Due to Railways

I traveled from Chennai to Mumbai on 22nd Feb 2008, with details below

• Train No: 1042
• Train Name: Chennai-CST Express
• PNR No:[protected]
• Ticket No: 51764026
• Class: 3rd A/C
• Coach: B1
• Berth: 21
• Start-Point Departure Time & Date: 1145 Hrs Feb 22, 2008
• Destination Arrival Time & Date: 1315 Hrs, Feb 23, 2008

During travel, I ordered the following from the waiter of the pantry car attached

1. Vegetarian dinner on Feb 22nd night
2. Vegetarian Breakfast (Idli & Vada) on Feb 23rd morning
3. Tea (‘Dip ‘ Type) on Feb 23rd morning

The payment could NOT get completed.

Till l the end of the journey, I was hoping that waiter would turn up for settlement, but looks like he was perhaps busy otherwise.

I wish to complete the settlement.

May I request you to advise me on
• Amount I have to pay
• Mode (cash or cheque ) of payment
• If cheque, to whom it should be drawn
• Place of payment

Thanking You

S. Krishnan

Hi,
I had made the online booking of ticket on[protected]. The transaction number is [protected], but because of miscommunication the transaction was not complete and 690/- amount got debuted from my credit card.
I got one mail from Indian Railway about the transaction and insure that the Debuted amount will be Credit in my account within 4 to 5 working days. But it not credit in my account still yet.
Please help me and give how to handle the problem.

Thanks
sanjay raut
+91-[protected]

Indian Railways — Refund on AC not working

We were moving on 6th June 2008 from Faizabad to Delhi ( 3AC) ( Train No 4205...Delhi Faizabad express) with our family comprising of my father( aged 64 years), mother, brother( Sqn Ldr Punit Chawla, IAF), bhabi, my wife and 2 nephews( aged 5 and 1 year). A person travels in AC coach to get all the comforts. It was unfortunate enough that AC stopped working at around 12 in the night and being the doors closed it caused suffocation. The worst part of it was that attendant was sleeping with full masti and had to be really dragged to wake up. When asked about it he said "AC to kharab tha jab train chali thi and mushkil sey repair hua tha". I asked about complaint register and he was clever enough to bring the AC complaint register. We made our entry in that with a few more passenger to follow. The train kept on moving with kids crying and a complete caous all around. The at Moradabad station a few guys climbed up to repair the AC and went down abusing the attendant. Then after lots of efforts TTE appeared and was good enough to handle the situation and gave everyone the vouchers to claim refund. We were to get down at Gaziabad, so asked him from where we can get the refund. He told us to get it from Delhi station anytime within 5 days.
The story takes a turn when we go to Delhi station on Tuesday. The guys there are arrogant like anything and they behave ina complete illiterate manner. They told we can't get refund after 48 hours. When asked again and again to accept the voucher and forward it they say" we are not concerned with TTE in train"
What's this?
No one is ready to take responsibility and above all they behave in such a manner with an officer of Indain Air Force and and myself Chartered Accountant. Even they dont consider talking properly to an elderly person, my father.
With Commonwealth games coming to Delhi is this the manner the railways is going to behave with guests. Its our country and atleast it can be ensured guys like these dont behave this manner to our guests and rules and regulations are made clear to the entire staff beforehand. We need to believe it our home"our country". It can be ensured by punitive approach ot reformative approach.
"Jai Hind"

e-ticket-indian railways — erroneous ticket issued

I booked an e-ticket through an agent bearing pnr no-[protected] in which the date of journey was clearly mentioned as 12-07-08. The ticket was confirmed. However, the date of boarding was mistakenly printed as 13-07-08. Before taking the train on 12-07-08, I talked to the railways officials about this mistake and they told me that I could safely travel since the date of journey and date of boarding are as a rule same, and if these differed in my ticket, it was a printing error. But when I boarded the train, it turned out that my ticket was invalid, as it was meant for 13-07-08. The T.C. asked me to get down at 4:00 A.M. on the boarding station as my berth was alloted to somebody else.
Not only did I have a tough time, coming from home at 3:00 A.M and going back in wee hours but I also missed out on an important assignment only due to the negligence of railways.
Railways need to respond to my problem and refund the amount of ticket without any deductions.

Indian Railways — Speed Train Charge

Dear Sir/Madam,
This is question about the Charge made for the Newly introduced train 2297 - MS SALEM EXP. This train include the Superfast Charge, but its always one hour delay by the expected time to the destination and even though if it covers the distance at time[Still now it had not happened], the time taken to reach the destination is more or less equal to the time taken by the Yercaud Express. Also, while comparing to yercaud express, mostly the time taken by this train in more. I don't think this train deserves a Superfast Charge. Kindly verify that its deserves the Superfast Charge.

Indian Railways — websites on default

sir, it is shockingly surprising to see that if i fill full station name ur online site is not displaying the required information instead i have to toss and select few alphabets from the station, which obviously is not possible, then i may approach the required information .
ur system regarding trains between stations is not working for 5 days now . i dont know weather u people care t o chech ur system ever.
i request u to kindly pay a bit of heed into the matter
thnking you

Technically it is right thing to do. If your ticket is still wait-listed after chart preparation then you are without ticket anyway!
Problem here is the TC in the train do not have any info of waitlisted tickets and hence cannot verify if your ticket is cancelled or not. So by-default all WL e-tickets are considered to be cancelled. Otherwise the passenger can say I haven't cancelled the ticket yet, but someone can cancel your ticket on behalf of you while you are fighting with TC in the train! Whereas in paper tickets you have to return the ticket while cancelling and you cannot travel without ticket!
It also helps in need for manual cancellation by the passenger.

Indian Railway — Booking Done inspite the train being cancelled

I booked e-ticket for the train number 0803 with PNR number:-[protected] Transaction ID :- [protected], Journey from VSKP to MYS on[protected].I booked this ticket on[protected].I confirmed from railway enquiry that the train is cancelled long before, even though the train is cancelled why the ticket booking is permitted . And I did not get my Refund Amount Back for This.Please go through the PNR information and check the details .

I agree that the waitlisted ticket is automatically cancelled is a nice feature but it carries many loopholes too.
For a case ... I had booked a e-ticket for a morning train (11:30 AM) & was panning to cancel it if the status was not confirmed by 8 am in the morning(before chart preparation...) as I had another very expensive but confirmed option of traveling.
When I checked status one night prior to my journey date, it was still waitlisted and chart status was Prepared. This meant i cannot cancel the e-ticket, as the chart is already preapred...
Train is next day at 11 am, My ticket is waitlisted & i wanted to cancel my ticket approx 10 hours before departure(from source station)... But I couldn't... wasnt that stupid...

There is an option of filing online TDR for such cases... as informed by railways care (24 hour customer support)... i clicked on that link. This displays some booked tickets earlier. Ironically... this doesnt list the ticket/pnr which we want to cancel...

Nothing can be done till 2 days... system doesnot show that ticket... since this is an e-ticket...we cant go to railway station to cancel it...
This system rigourously needs improvements in design ...

Even if we file TDR after 2 days of journey, no one knows will there be any refund or not...

Moreover Why should I file a TDR if i want to cancel my waitlisted ticket 10 hours prior to journey time... It should simply cancel it & give benifit to other people in waitlist...

You should take this matter in consumer court- and I am sure your case will be first and may be used as refference in future for such practice.

This system is good.What happens if someone got waitlisted after chart prepared.He get inside the train and he travels as wating list passenger by adjsuting with some friends.Same time his friend cancelled the ticket online.So in that way he took 75% money back and completed his journey(atleast by standing)So Railway face a huge loss.This new rule After chart prepared still you are in waiting list you get back your money without cancel your ticket.100% moneyback

FYI friends

For Immidiate PNR status = [protected] (just type your PNR and send SMS)>this info for people who dont aware abt this service

Indian Railways — refund money

i booked 5 e-tickets on 11/02/2009.after i cancelled 1 ticket out of 5.but the refund money is not credit to my bank.my pnr no is [protected]and my transaction id is [protected]

e-ticketing — still now don't get the refund amount

i have paid my e ticketing fare(rs 813.00) through UBI debit card on 14th december 2008.i have already cancelled my ticket on 16th december 2008.According to the irctc norms, i should get back Rs 628.00 in my debit card account but still now i didnot get that amount deposited in my account.I have sent an email as well as bank statement to irctc, they sent me an clearance sheet stating that they have refunded the amount .But i am getting confused if they have already sent the refund why am i not getting that amount deposited in myUBI account (debit card)?please do sort out this matter as soon as possible
With reference:.
PNR Number [protected]
Transaction Id [protected]
Payment Option utipg


REFUND AMOUNT STATUS SETTLEMENTID RECEIPT NUMBER ACTUAL REFUND DATE



628.00 Refunded[protected]dec-2008 03:12:28 PM

Indian Railways - IRCTC — Refund of partially travelled w/l ticket

Sub : Refund of partially W/L I- Ticket.

Ref No : Transaction ID [protected] – PNR Number [protected]

Dear Sir / Madam,

There were 4 Tickets booked against the above said reference and only 2 were confirmed for travelling and 2 tickets were in Waiting list at the time of Journey. Hence only 2 persons travelled by this train. Other 2 had not travelled and was confirmed by the TTE in the ticket as not travelled.

On reaching the destination which was midnight I had aksed for a TDR from TTE / Station Supdt. But they said off late the same is not provided and will be updated in the system as not travelled and refund will be provided.

After checking they had confirmed that since this is I-ticket, the refund has to be obtained by writing to you.

Have attached the original ticket and confirmation provided at Chennai Rly station that the train was late.

Awaiting your early response .

Thank you


The reply received from IRCTC is as follows

Dear customer,

Sorry for the inconvenience. Kindly note that your refund case of PNR No. [protected] has been forwarded to CCM/Northern Railway, New Delhi on dt. 17.07.08. Refund yet not received from concerned railway, so we are sending a reminder with all the papers pertaining to your refund case to concerned railway on dt. 23.02.09 to chase up the cases. As soon as refund, if any, received it will be credited to your card account.



Regards,



Shiraj Ahmad
[protected]@irctc.co.in <mailto:[protected]@irctc.co.in>

Indian Railways — Refund of partially W/L e-Ticket

Ref No: Transaction ID [protected]; PNR#[protected]

Dear Sir / Madam,

There were 2 tickets booked against the above said reference and only one got confirmed on date of travel (which was in December-2008). I had done an e-filing of TDR on 24-Dec, 2008. Till date I have not received the refund. The status shown on the website remains as "Admin Approved; Refund under process" - for the past 2 months.

I do not know who is the officer responsible for completing this task. After making many calls to Chennai, Delhi and then to Northern Railway, Delhi - I was told that some by name of Bhargava[protected] will be completing the task. Interestingly I have been trying this number for the past 2 months and no one picks the phone.

I would appreciate if someone can help me in catching hold of these "babus" and in specific the person responsible for processing the TDR from the railways who do not execute their jobs responsibly and are scum of the society.

Would appreciate any assistance towards getting this resolved.

Thank You,
Anubhav

Railway E-tickets and TDR department — TDR payment not recieved even after 4 and half months

I have send them lots of e-mails and called them. Everybody s saying that it will be credited soon but now they are even not responing to the queries. I am going to send them a legal notice from government and will file a duit against them

Indian Railways — Indian Railways has refunded half the amount when the train was cancelled.

Sir,

I had booked a ticket through Internet booking from Hubli to Bangalore for train no 0690. Journey date was 08/02/2009. PNR: [protected]. The ticket amount was Rs 206. On cancellation I had told money will be automatically reverted to my account. After 3 months I observed that only Rs 103 i.e half the amount was refunded.

I have sent repeated e mail to Indian Railways and also called them for which there is no response. Reference for mail sent is as below IRCTC Ref:[IRCTC #42189].

Please advise.

Regards,
Vaibhav.

Passenger — Tickets been delivered to Agents

Hello,

The tickets been delivered to the Agents by the TTR / Counter ticketing officer .In chennai people are getting ticktes from these agents with extra 100 Rs for each ticket.Because of these normal passengers are not getting the tickets in the normal way of booking.Kindly take necessary steps to stop this,

Thanking you.

Regards,
Vishwa

Indian Railways — non-refund and increment in the waitlist status of ticket

i have reserved a ticket from dda to ndls which has booking status of wl28 and on 5th may its status is rac66 but on the day of journey its status is wl57. how can the waitlist increased and i have not got the refund till today. please consider my case as early as possible. my pnr no. is [protected].

I took TDR on 16/04/2009 but till date i am not received my ticket amount.

TDR No.- 905673 date- 16/04/2009 time- 08:00 pm.

vibhuti

Indian Railway (Central) — Cancellation ticket still not refunded in My Account

Dear Sir/ madam,
I had booked ticket from Satna Station to Mumbai by credit card .
My date of travel was 14 dec. 2008 .

Out of 4 tickets booked only 1 was confirmed after chart preparation and was not possible for 4 person to tarvel on one confirmed ticket.

I filed TDR as per procedure of Indian Railways and was told after deduction of some amount rest will be deposited directly to my credit card account after 90 days.

It has been 5 months ( 150 days ) and still no refund.

i have already called many nos. and was told this is in procedure and will be deposited ( No. given by Indian railways customer care is [protected] / 23344773 /[protected] .
I am following continuosly from mumbai dailing STD nos.no reponce now.

My PNR details are : [protected]
class - 3A
Transaction ID : [protected]
TDR reason mentioned : train late more than three hrs.

Manoj

Railway — Indian Railway Complaints - Refund Money Rs. 4807.00 not received after 8 months

I had book the following eticket whose details are mention below,
PNR Number [protected] Booked On[protected]
Transaction ID [protected] Ticket Type eticket
Class 3A
Date Of Journey 13/10/2008 Ticket Charge Rs 4767.00
Bank hdfcpg Total Rs 4807.00
Train No 2311 Railway Zone NR
From Station HOWRAH JN(HWH) IRCTC Zone CCM/Refund, Northern Railway New Delhi
To Station DELHI(DLI) Quota General
Ticket Details
S# Name Age Sex Coach Seat Res-Status
1 DUDH KUMAR GHOSH 46 Male 0000 Booked
2 CHANDRA GHOSH 39 Female 0000 Booked
3 PRIYANKA GHOSH 17 Female 0000 Booked
4 PRIYA GHOSH 11 Female 0000 Booked
5 POOJA GHOSH 11 Female 0000 Booked


Above passengers got only 2 reserved seat so all the passenger could not travelled however I filled the TDR Ref. No ekt[protected] as on 16th oct 2008 but till 5th June 2009, I could not get the refund .Please find the below mails.

Please help me to get my money back.

Regards

chandan roy
Mob ; [protected]



Note: Forwarded message attached

-- Original Message --

From: "chandan roy" [protected]@rediffmail.com
To: [protected]@irctc.co.in, [protected]@irctc.co.in
Subject: not receipt the refund]]
Sir/ Madam
I did not get the refund of Tdr Filled in the month of Oct 2008 till 6th May 09 . Can you tell me how much time it will take to get the refund?
Thanking You
chandan roy

Dear customer,



Sorry for the inconvenience. Kindly note that your refund case of PNR No. [protected] has been forwarded to CCM/Northern Railway on dt. 20.10.08. Refund yet not received from concerned railway, so we are sending a reminder with all the papers pertaining to your refund case to concerned railway on dt. 01.04.09 to chase up the cases. As soon as refund, if any, received it will be credited to your card account..





Regards,



Ved Prakash
[protected]@irctc.co.in
Ph:[protected]

Dear Team,

please see the matter.

PRN No [protected]

<[protected]@rediffmail.com>



Thanks & Regards,
pallavi
[protected]@irctc.co.in
www.irctc.co.in
011.23340000



-------- Original Message --------
Subject: Fwd: not receipt the refund
Date: 7 Mar 2009 11:00:09 -0000
From: chandan roy <[protected]@rediffmail.com>
Reply-To: chandan roy <[protected]@rediffmail.com>
To: care <[protected]@irctc.co.in>, tdrprocess <[protected]@irctc.co.in>, chandan_roy_2006 <[protected]@yahoo.com>


respected sir / madam
I had filed tdr for PRN No [protected] on 16/10/2008 whose ref No. is ekt[protected] but yet could not get back the refund.I had also mail you in the month of Jan for that reason . please take some step so that i get the refund for that ticket.
Thanking you
chandan roy


Shopping

--



Respected Sir
I had filed a TDR which prn no.is [protected] in the month of October dt. 16/10/2008 which Ref. number was EKT[protected] but till january 9th I could not get the refund .So I request you Please take necessary step so that I get the refund early.
Thanking you
chandan roy.











Prev | Next

Instead of being practical, Why are you hoping that your waiting list ticket will get confirmed.The policy is plain and simple, If you don't have seat in the train, do not board it. and If you board it is at your risk. You want the policy to change, simple because you have got unconfirmed waiting list ticket. Imaging a situation where railways allows people with waiting list to board the train and you have got the confirmed list ticket. How crowded will it be if you were to make adjustments with waiting list people, will you adjust with them. I guess you may if there are less no. of people but when no. of people is of the size 100, will you then allow. Just ponder over it and think from both the sides before commenting on any policy change as policy is for the people who chose the right way always.

sir,

my question is automatic cancellation is good...i want to know in how many days that money will back in my accont?

Indian Railways — inappropriate refund for cancellation of ticket

i have booked a ticket from hyderabad to nagpur in tatkal for 402 RS
later i cancelled it 2days before my departure and i got only 63 rupees

Sir

i want cancel my railway ticket my pnr no is [protected]
train no - 2402
ticket no - [protected]
rbr - 262634


please sir very fast cancel this ticket

Thanks
With regard
Sethi Aggarwal

Indian Railways - IRCTC — IRCTC - Wrongly booked tickets from SBI a/c, Varanasi - 30045295997

Dear Sir /Madam,

This is in refrence to the above mentioned captioned subject in relating to the complaint of booking ickets from my a/c (Jitendra Kumar Keshri.) of SBI [protected], Varanasi a huge amount has been deducted on booking the ticket from my a/c, please find the details of the following booked ticket:

S. No. User Id IP Address Date Od Booking Date Of Journey IRCT TXN ID PNR Number Train Number Train Name
1 vinaysing1 59.98.236.170 1/30/2009 12:24 2/8/2009 90775145 [protected] 2356 Archana Express
2 vinaysing1 59.98.236.170 1/30/2009 12:27 2/5/2009 90776847 [protected] 3151 Jammu Tavi
3 vinaysing1 59.98.236.170 1/30/2009 12:38 2/8/2009 90779983 [protected] 1078 Jhelum Express
4 vinaysing1 59.98.236.170 1/30/2009 12:43 2/5/2009 90781342 [protected] 3151 Jammu Tavi
5 vinaysing1 117.201.49147 1/30/2009 19:54:00 PM 2/5/2009 91061600 [protected] 3151 Jammu Tavi

Tickets were booked in the name of Siddharth Singh, Rahul Singh & Pooja Singh.

Please find the details of the cullpruit as well given by my Bank:

Name Vinay Singh
Fathers Name Khartar Singh
Date Of Birth 29/09/1944
Address Vill & Post Bhatinda, State Punjab

Please do the needful in getting my money back and suggest me for taking some necessary legal steps against him and please ensure to the Department that this sort of Forgery doesn't happen again with others.

Regards,

Jitendra Kumar Keshri,
Pho. No. [protected]
Varanasi

Indian Railways — Vehicle Monthly pass - regd.

I park my bike at the Chennai Central Station bike park area everyday evening (7:00 pm to 8:00 am)to board the train to Tiruvallur. For the past nine months, bike monthly pass (costing Rs.150/ per month) has not been issued to us hence causing us around Rs.360/ per month (at the time of parking in the evening - Rs.6/ and at the time of taking the vehicle the next day, Rs.6/-, for which no receipt is being issued.) . Kindly note that the above mentioned Rs.360/-(against Rs.150/ towards monthly pass) is costing us dearly since we belong to the middle income group and every hard-earned rupee is dear to us.

sir,
auto cancellation good butafter chart preparation it should be displyed that your ticket is cancelled.

Indian Railways — sudden cancellation of coach

sir,

i had to reach new delhi today ie on 3rd july 2009 as i had an urgent appointment with dotor.i had a reservation from bareilly in intercity express, but i was surprised to see that my coach c1 was cancelled without any prior notice.none of the passengers were were adjusted anywhere and there was nobody to provide any information.my aunt who is quite old was with me and there were many aged passengers who were harassed because of cancellation.this not done.atleast the passengers should have been adjusted somewhere or given a prior notice.this is a very irresponsible attitude of the railways.

3/07/09

i am also suffered for this policy...

i am also suffered for this policy...

E Ticket — to get money back

hello.
i have booked 3 e tickets tickets on 2nd feb 2009 from surat.my pnr no is [protected].
exept 1 ticket, 2 of my tickets were in waiting and i still havent got my money back.
please kindly tell me what is the procedure to get my money back.
thank you...

indian railways/e_ticket — double deduction of amount while booking of e_ticket

dear sir
i booked a ticket from the site irctc.co.in on the date 12th Aug. 2009. the ticket was from PNBE to NDLS(PNR no.-[protected] and ID No. is [protected])
The amount that should have been deducted is Rs. 1316. but they deducted the double amount. that means i paid double the cost of the ticket. at first i thought that it is a mistake and the extra amount will be added in my account within some days but it hasn't happenned yet.
so, i request you to kindly look into tthe matter and get my extra payment refunded.

yours'

Pankaj kumar sinha

Dear Sir,
my query is that if my e-ticket is not confirmed then what is payment refund rule. Agent said that i[censored]r e-ticket is not confirmed your ticket is automatic cancellation. but IRTC rule is that payment will cut Rs. 40/- per ticket. is it correct or not. please reply my query as earliest.
Thanks

Yes, I completely agree with what "Mr. Indian" has said. this is something really illogical and troubling. this has led to the sufferings for many. moreover this rule is also not mentioned in the IRCTC website very clearly, which adds to the sufferings.
I would also like Indian Railways to kindly give a sacond thought to this rule.
Thank you

Indian Railway — Refund not Done, Still Waiting.

Dear Concern,
Pl Help.......I m waiting of my refund from last 9 month,
Related communication bet me & indian railway attached FYI.

----- Forwarded Message ----
From: jay singh <[protected]@yahoo.co.in>
To: [protected]@irctc.co.in
Cc: [protected]@irctc.co.in; [protected]@irctc.co.in
Sent: Wednesday, 12 August, 2009 6:45:35 PM
Subject: Re: Re: Fwd: Refund Query.........Pending from Last 8 Month


Dear Concern,
Plz find the trail mail................Plz help , I m crying........with your great support. Plz helpppppppppppp?


TDR Details
Transaction Details
PNR Number [protected] Booked On [protected]
Transaction ID [protected] Ticket Type eticket
Class 3A Internet Service Charge Rs 25.00
Date Of Journey 02/1/2009 Ticket Charge Rs 1972.00
Bank HDFC Total Rs 1997.00
Train No 8631 Railway Zone NWR
From Station VARANASI JN(BSB) IRCTC Zone Chief Commercial Manager Refund, North Western Railways Jaipur
To Station AJMER JN(AII) Quota General

Ticket Details
S# Name Age Sex Coach Seat Res-Status
1 J P SINGH 31 Male 0000 Booked
2 SONI SINGH 26 Female 0000 Booked



Reason For TDR : Ticket Not Confirmed.One Confi
rmed another was in Waiting l
ist.
TDR Status : CCM Registered
Reference No : ekt[protected]
TDR Filing Date : 04-Jan-2009
Refund Status : Refund under Process
Refund Date : Not Available
Refund Amount : Rs.0.00



Deep Regards.
Jay Prakash Singh

[protected][protected][protected][protected]
From: jay singh <[protected]@yahoo.co.in>
To: [protected]@irctc.co.in
Cc: IRCTC <[protected]@irctc.co.in>
Sent: Saturday, 4 July, 2009 1:12:07 PM
Subject: Fw: Re: Fwd: Refund Query.........Pending from Last 7 Month


Dear Concern,
Pl find the trail mail.......regarding refund of money....Plzzzzzzzzzzzzzzzzzzzzzzzz.do the needfull.
I m waiting from last 7 month.........how irritating......great service from IRCTC.??????????????????????????

Deep Regards.
Jay Prakash Singh

---- Forwarded Message ----
From: jay singh <[protected]@yahoo.co.in>
To: [protected]@irctc.co.in
Sent: Saturday, 9 May, 2009 8:22:01 PM
Subject: Fw: Re: Fwd: Refund Query.........Pending from Last 4 Month

Dear Concern,
Still waiting for my refund...........PLlllllllll Help.......


Deep Regards.
Jay Prakash Singh

--- On Wed, 29/4/09, tdr <[protected]@irctc.co.in> wrote:


From: tdr <[protected]@irctc.co.in>
Subject: Re: Fwd: Refund Query.........Pending from Last 4 Month
To: [protected]@yahoo.co.in
Date: Wednesday, 29 April, 2009, 5:11 PM


Dear customer,

Sorry for the inconvenience. Kindly note that your refund case of PNR No. [protected] has been forwarded to CCM/North Western Railway, Jaipur on dt.23.01.09. Refund yet not received from concerned railway, so we are sending a reminder with all the papers pertaining to your refund case to concerned railway on dt. 29.04.09 to chase up the cases. As soon as refund, if any, received it will be credited to your card account.


Regards,

Shiraj Ahmad
[protected]@irctc.co.in <mailto:[protected]@irctc.co.in>
Ph:[protected]

W RLY — PLAN CHANGED

PHONE NO [protected]. Your represnetative misguided me and changed my plan to corporate plan 249. please. My plan has been revised but my group members plan not changed. They now received two bilsl in a single month for plan 199 and 249. please revere the amount from plan 249. My group memebers phone numbers are [protected], [protected], [protected], [protected].

I am still surprise that neither a single officer or administrator had reviewed the policy nor come in front to helps passengers of indian railway.

What happens to to a e-ticket waitlisted on a PNR while the other ticket on the same PNR
gets confirmed. How will the refund happen for the waitlisted ticket. My wife travelled on the
confirmed ticket on 29th Oct 2009 while my brother couldn't as his seat was still showing waitlisted.
How to get the refund. I am try to find the policy on this from railways but unsuccessfull.

the automatic cancellation is a very good idea. it discourages people frm travelling on waitlisted tickets thus ensuring that people with valid tickets have a comfortable and crowd free journey.

Thats really true,

We are currently having the same situation. Tomo 24 my brother n bhabhi are comin from ludhiana. we booked e'ticket one and half month ago with waitlist no 30-31 n yesterday 22nd of dec, d waiting no is 1-2 . just now i checked it n its stil 1-2 now we dont understand whether to cancel it or to wait for it to get cleared, if we wait n dont find alternative, in case of non clearance of waitlist, they wnt b able to travel. there is actualy no use of booking before 1 and half months. n in case of it not gettin cleared, passengers cant even board on train. Someone plese explain our Rail Authority for this kind of mis managed system.

Railway Reservation — non refund of auto cancel ticket

PNR NO : [protected]
DATE OF JOURNEY: 29/11/2009
THIS TICKET IS AUTO CANCEL BUT TILL I DNT GET REFUND PLZ GIVE ME RESULT AS SOON AS.

Dear Sir/Madam,

I have reserved my ticket on 17/10/09 NDLS to JBN which sataus was waiting-21, at the time of departure I called on 139 for my status there but it was unconfirmed. Again I asked to TT But same result found. then I gone to have a general ticket to travel. But at the time of refund no response getting.

PNR No.-[protected]
Date of journey-17/10/09
Train - NDLS JBN Express

I just want to confirm my eticket status.why 139 no any status shown at the time of the train departures.

indian railways no refund after 4 years — no refund after 4 years

a. refunds of waiting list ticketspnr nos.[protected]/18924732, 2nd ac 2-06-07 jodhpur ahemedabad

b. pnr nos[protected] and[protected] tier ac ticket refund not given till date.

Auto Cancellation should be removed. It is not fair to cancel a ticket with out the concern of the ticket holder.

The ticker holder may want to continue the journey in General compartment with the same W/L ticket.

This should be allowed.

Indian railway ticket — Refund of ticket

Dear sir,

I had booked i ticket with PNR nos. [protected] on 18/1/2009
I have not recieved hard copy of above ticket from courier by 22/1/2010
which is the date of journey.
I have received male from [protected]@irctc.co.in on 21 /1 2010 that saying we are not able to deliver ticket.
See the below mail.



>>> -----Original Message-----
>>> From: [protected]@irctc.co.in
>>> To: "Sudhir Gawas" <sudhir.[protected]@cgglobal.com>
>>> Date: Thu, 21 Jan 2010 09:28:34 +0530 (IST)
>>> Subject: Re: [IRCTC #857292]
>>>
>>>
>>>>
>>>> Dear Customer,
>>>>
>>>>
>>>> Now we don't have enough time for delivery. If your ticket is
>>>> confirmed/rac so you can take duplicate ticket from any indian railway
>>>> reservation counter before 24 hours departure of train as per railway
>>>> rule, by reporting lost of ticket.
>>>>
>>>> Regards,
>>>> Jitendra Kumar
>>>> [protected]@irctc.co.in www.irctc.co.in



I have visited Karmali ( GOA ) Station for concellation of Ticket .
But they claim that since i am not having HARD copy ticket they cannot cancelled the ticket .


I have taken duplicate ticket on 21/1/2010 from Karmali ( GOA ) Station by claiming i have lost the ticket .
Next day i visited Sawantwadi Railway station ( boarding station ) for cancellation of ticket . They also claim that since i am not having HARD copy ticket they cannot cancelled the ticket .
I have ask for Surrendering the I-Ticket with the Station Master and obtain a Ticket Deposit Receipt . They reject the claim saying i am not having HARD copy origanal ticket .

I am asking for REFUND OF i ticket with PNR nos. [protected]

I have sent mail previously also , No reply has been received .

Kindly GO through my complaint ,

& communicated me the same about status .

Or direct me to corresponding higher authority.

Regards,

Waiting for reply.

Sudhir Gawas.

Indian Railways — INDIAN RAILWAY WILL NOT REFUND MY TICKET

hi,


iam A.vishnuvardhan i have been booked a e ticket on feb 6 on general category ,due to W/L the t.c does not alllow to travell me on that trian,so i go to my native by bus with too much of fare...at least they will not provide minimum informatation...to me.

deatials are:
pnr no:[protected]
Transaction ID : [protected]
train no:2734
train name:narayanadri express
booking date:6-2-2010
booking time:10pm
ticket category:e-ticket
journey date:8-2-2010
class:SL
INDIAN RAILWAY WILL NOT REFUND MY TICKET

sir,
i book a ticket on 27.11.2009 which pnr no is ----[protected] . date of journey 28.11.2009 . but the all passenger where not travel due to more than 3 hour late of train . i file tdr but till now the refund is not return . and the second ticket of howrah which pnr no is -----[protected] and date of journey is --05.07.2009 . this passenger is also nit travel due to late of train more than 3--hour . this both ticket refund is still waiting . kindly accept the request as early as possible..
your;s sincerlly ;
rohit anand
mob --[protected].

Railway — Areers Query

Respected sir, I Mr.Murlidhar Ramawat, retired mail guard from mumbai division 1996, arrers received in two parts as per the govt rule, for first time i have received amount for the 40% that too less as per the calculation, and for the second time i have received 60% again that was less as per the calculation, my details are as follows
PPO No. CR 10203/502240
Banker... Bank of india A/c no.[protected] Agra branch.

Kindly reply and assist me for the same, as early as possible.

Thanks and Regards
Murlidhar Ramawat
+91 [protected]

dear person,
Ihave one query and i want your assistance . please help me immediately.
my reservation booking ticket is from vadodara to chennai in navjivan express ( 2-ACon tatkal Quata) on 15 th march. As my boarding station is vadodara i want to boarding from surat . so is it possible? TTE will give my seat to other person or not ?
that i want to conform . please reply i am disperately waiting from your response on my mail id.

Yes, I completely agree with what "Mr. Indian" has said.

Railway Reservation System — Someone Misuse Railway ticketing System

Dear Sir,

My Wife had book a ticket form karkarduma railway reservation,on[protected] PNR No.[protected] on ticket current W/L4, Train 2215. Travelling date is[protected]

we regulary check status on site http://www.indianrail.gov.in/
first it show RAC12 then RAC6 then RAC4 then RAC3 then RAC1 and on[protected] the status show confirm but chart not prepared.

On[protected]:30 I check berth but it show W/L12. How it is possible W/L4 become W/L12 ? I think some one missusing Railway Reservation System. So. I want to punish that person and provide me compensation also because I have given Cancelation Charges 20/- also.

I have all document regarding this issue like ticket potograph, Cancilation ticket, photo of List display on display board, and complain letter which I written in DEE Station Master office, Delhi

Thx,
Mahendra
[protected]

Indian Railways — train was late by 2 n 1/2 hrs.

To,

The NE railway manager

the this is regarding train 2533 pushpak express.

the train was late by 2hr on 21 march. this was happend because there was three times chain pulling done by some people. and there was a problem created on near unnao staion train was stoped 1hr. on track. and train was came mumbai. 2hr. late

please take action on this with immediate effect.

Regarding railway e ticket — cancel the e ticket

i forgot my user id and password and i have also entered an incorrect mail id in my IRCTC profile. please help me to cancel my e-ticket as soon as yo can as my travel is scheduled on 22nd april. waiting for ur help and support as soon as i can.
thanx n regards
Anand Mohan Jha
email id. [protected]@gmail.com
[protected]@gmail.com


Pnr no.[protected]
train no.2429/RAJDHANI EXP

Why guys your blaming Railway on this...?
You are not planning your journey very late...Railway is not responsible for that...Even if you have planned 2 days before the journey you have the option of Tatkal...and you still blame Railway...More over railway is doing good by automatically cancelling the ticket and getting you 100%...

about the railway return ticket — not giving the return ticket

Hi there,
Our family traveled from thiruninravur to arakkonam by local EMU train and our ticket number is[protected]. We asked for return ticket and the counter clerk was refused to give return ticket.

we wonder that such a prestigious indian railway is not giving return ticket to arakkonam. why and what is the reason? If there is a problem kindly let us know the same and try to improve the system.

thanking you and awaiting for your reply. my mail id is [protected]@yahoo.com

I strongly support this, , , ,
let me share you my worst experience. I booked an e-ticket for Dehradun in January 2010 for journey in March 2010 in Kochchuveli-dehradun express. My initial status was WL 08 and at the moment of chart preparation, it was wl 01. it was really a hard luck that for only 1 wait listing, my ticket was cancelled and i had to travel in general for 03 long days...

Indian Railways — Ticket booking not being confirmed

I had booked an e ticket (Tatkal) from New Delhi (NDLS) to Chennai (MAS) by Tamil Nadu Express (2622)
for June 4,2010 on June 2, 2010 at 8:30 am.

My payment details were taken from my SBI debit card but the confirmation has not been sent. The amount deducted was Rs 2,280. The track ID is [protected]. I want either confirmation or refund of the money at the earliest.

RK UPADHYAY

Indian Railways — not allowed to board train in spite of having valid ticket

I,Swapan Roy had a valid ticket(B[protected] from Bankura on Rupashi Bangla express on 20/07/10.I along with many others were not allowed to board train by Trinamool Congress party workers as they were taking party cadres to Kolkata for their rally on 21/07/10.
When I went to the ticket counter for refund they could not match the ticket number and misbehaved by thowing away the ticket not citing any reason for refusing refund.
I sincerely beg for my refund as I dont have money to waste and want to lodge a complaint against such unlawful behaviour in this so called democratic country.

SWAPAN ROY

Indian Railways — RETURN OF CANCELLED E TICKET

I had booked an e ticket from PAYYANUR to MADGAON on[protected]. The payment was made through ICICI bank account. After booking I closed the account. I had to cancel my ticket subsequently and it was intimated that account has been in my account from where payment was made. Since I have already closed the account it is requested that the amount may be credited in my ICICI account no[protected].

DETAILS OF E TICKET
AMITABH KUMAR M 35
FROM PAYYANUR TO MADGAON
SL CLASS
PNR [protected]
Amount of refund- RS 384

Guys Railways is doing good by cancelling.. Railways cant consider all scenerios, they can do what best way is possible. I feel railway should strictly not allow people boadring reservation compartment if the ticket is waitlist. Its surprise to see people's comment on railays when they r doing so good service. One way we say our govt should be corrupt free otherside we only resepobsible for corruption

actually indian railways should seriously think about it

Rail E-ticket — after cancellation not refund my money

On 20th OCT,I have booked my railway e-ticket from yatra.com but any reason i've cancel my booking but my money not refunded.
my booking detail; Reference ID: 87K8AE, Date Of Booking: 20 Oct 2010 At 01:35:07 PM,PNR no-[protected].

dear sir
i want to know what is the proceger to cancle conform e-ticket after chart prepration.

PNR NO : [protected]
DATE OF JOURNEY: 08/11/2010
THIS TICKET IS AUTO CANCEL BUT TILL I DNT GET REFUND PLZ GIVE ME RESULT AS SOON AS.

Indian Railways — Allow Internet railway reservation but follow different route

I don't know, who will fight with Indian Railways. The Customer Care is pathetic, very much mis behaved. They think they are ALL in ALL..

Description of the grievance:
This is very unfortunate that, the IRCTC site does gives us to reserve ticket for the below mentioned train, BUT in actual the train follows a different route. This is a mere harassment for the passenger concerned. This only I came to know, when I call up the Railway enquiry (139) for inquiring about the train status. Came to me as a surprise that train in consideration does not run through that route (Note: BUT can do RESERVATION through online irctc online reservation system)

Train Details with reservation details below:

Train No & Name - 8477 / UTKAL EXPRESS
PNR No[protected]
Class - 3A
Date of Booking - 06-Nov-10
Date of Journey - 19-Nov-10
FROM - JALESWAR (JER)
TO - TATANAGAR JN (TATA)

Schedule Departure - 02:35 AM from Jaleswar.

So. when asked by calling up at CUSTOMER CARE for the reason why this is being enabled in Internet to book the ticket, they simply don't have any answer and even not able to guide what to do, Customer care executive is not all well behaved, they have a ATTITUDE. Their people need to be well trained. They are saying Customer Care, but sad story is they don't know how to care the customer

Even it does not allow to cancel the eTicket through online TDR system, snapshot shown

With Regards,
Manas

yes, I am totally agree with this 'Indian'

Yes, I am totally agree with this"Indian".Auto cancellation of e-ticket should be removed

individual — e ticket waiting cancelled

To
IRCTC
GWALIOR
SUB:-I AM E-TICKET 3 WAITING LIST PLEASE AMT. REFUND ALSO,

1-TRAIN NO-2780/GOA EXPRESS
2-PNR NO-[protected]
3-DATE OF JOURNEY-24-NOV-2010
4-JOURNEY-GWL TO MANMAD JN(MMR)
5-QUOTA GENERAL.

To
IRCTC
GWALIOR
SUB:-I AM E-TICKET 3 WAITING LIST PLEASE AMT. REFUND ALSO,

1-TRAIN NO-2780/GOA EXPRESS
2-PNR NO-[protected]
3-DATE OF JOURNEY-24-NOV-2010
4-JOURNEY-GWL TO MANMAD JN(MMR)
5-QUOTA GENERAL.

This method is good.. I agree.. But irctc should show the status of the ticket as "cancelled" to avoid the confusion.. What say??

Indian Railway — CANCELLATION

Sir,
I had booked my eticket from Nagpur to Thane by Vidarbha Exp date of journey[protected],and by connecting training from Thane to Karmali ON[protected] by Mandovi express
(PNR NO.[protected]). Vidarbha exp was scheduled to reach Thane at 0600 hrs and I was to get Mandovi exp at Thane at 0745hrs. But because Vidarbha exp reqached Thane 4.30 hrs late, I could not get my connecting train Mandovi exp. I approached to station master Thane to get the remark on my e-ticket for late arrival of Vidarbha exp. at Thane by 4.30 hrs., he told me that since mine was e-ticket he could not help me out and while my sone tried to cancel my Thane-Karmali on internet, he was getting the message continously that chart is prepared. Under these circumstances I could not cancell my ticket and had to bare a loss of ticket cost.
Through this I would like to know whether is it possible to get back the amount of ticket and if it is so kindly inform the procedure.
Regards.
A.S.Sahasrabudhe
244,Ramnagar,Nagpur
[protected].

As per rule the W/L passenger ( if after preparation of Chart) should not enter the train. Let us follow the rule to avoid inconvenience to all other passengers.

railway ticket status — chart preparation

if we book for any train ticket from Kakinada (Local travels) ticket is getting confirmed but if we book the ticket before one month and suppose status RAC at that time also not confporming.

Indian Railways — not taking e ticket booking online

I am having irctc e tkt booking registrstion

every time i attempt to book i get as wrong passwordor id

I think is has got due to my laptop virus

My tickets are lieing in registation pl haelp me to

correct my id babulalgsh

Indian Railway — auto cancellation of e-ticket

w8ing list e-ticket should not be cancelled automatically. if some body dont want to journey he have to cancelled his ticket like i-ticket. there is no difference between e-ticket & i-ticket. only & only a small difference is printouts. if we are ready to take w8ing list ticket bcos of some urgency then why indianrailway has cancelled it. if they cancelled e-ticket then they have to also cancelled w8ing i-ticket.
indianrailway have to think about this matter seriously.

CAN I PERFORM MY JOURNEY WITH WAIT LISTED TICKET ALONG WITH MY OTHER FAMILY MEMBERS HAVING CONFIRMED TICKETS

my ticket has been waitlisted W/L 20 .how to know whether that e.ticket is automatically cancelled..it is showing as delivered in bokked history..pls help..

Indian Railway — realed e-ticket

hello sir i am j.sharma frm pondicherry. i have book my friend ticket through the online e-ticket, from CHENNAI to JAIPUR on date[protected]. this ticket get cancelled without my knwoledge. And ttr charged fine over the my friend wthout ticket journey. how its possible? i want rights.?

TICKET DETAILS: PNR NO:[protected]

TRAIN NAME CHENNAIJAIPUR EXP. TRAIN NO;12967
NAME : RAJURAM AGE -24 MALE

till date i have not received the refund amount.

regards,

Vibhuti

Railways — unable cancel tickets

dear sir
sir unble to cancle my tickets teriminal id INMAA03900039Q PNR NUMBER [protected] PLESE CANCLE THIS TICKETS

Hi

Please let me know the Lower birth Quota catergory of person as i have read in one document it is possilbe for pregnant lady and above 45 age lady but when i wnet to reservation counter along with the medical certificate of pregnancy then railway person deny to give reservation for preganat lady and said its for only above 45 age lady .
Please let me know in Indain Railway has some provision for pregnant lady as they must be travel in lower birth only .

Indian Railway — wrongly adjustment of waitlisted ticket

i have booked my ticket on 29/5/11 for 30/5/11 from irctc. and my ticket status was wait list 6 at the time of booking. But after the prepration of reservation chat its come up from wait list 6 to wait list 10. how is it possible? that wait list comes up.my pnr number is[protected] and contact number is [protected] and email id is [protected]@gmail.com

Indian Railways — NON PROVIDING CONFIRMED SEAT IN AC

I HAVE BOOKED MY TRAIN TICKET VIDE PNR NO.[protected] ON 20.5.2011 FOR TRAIN NO.12170 DATED 11.6.2011 FROM SOLAPUR TO DADAR IN AC CHAIR CAR VIDE COACH NO.C-1 WITH SEAT NO.66,67,68, AND ACCORDINGLY WIFE WIFE ALONGWITH 2 DAUGHTERS AND 1 SON BOARDED THE AC CHAIR CAR FROM SOLAPUR STATION AND WERE ALLOTTED SEAT , BUT AT PUNE STATION TICKET COLLECTOR CAME IN COACH AND DIRECTED THEM TO VACATE THE SEAT AS SAME WAS BOOKED IN SOME OTHER PASSENGER NAME FROM PUNE TO MUMBAI. WITH OUT ANY ALTERNATIVE SHE HAS TO GET DOWN FROM THE TRAIN AND CATCH A BUS FROM PUNE TO MUMBAI. AND SAME THING HAPPENED ON OTHER TICKET VIDE PNR NO.[protected] DATED 31.5.2011 AND I HAVE LODGED COMPLAINT EARLIER AND THIS IS SECOND TIME .WHEN RAILWAYS HAVE SOPHISTICATD CENTRALISED RESERVATION SYSTEM THEN HOW SUCH THINGS HAPPEN. DUE TO DEFICIENCY AND NEGLIGENCE OF RAILWAYS PASSENGER ARE PUT TO LOT OF INCONVENIENCE AND MENTAL HARRASSMENT . I PRAY FOR ADEQUATE MONETARY COMPENSATION AND REFUND OF TICKET CHARGES ALONGWITH CHARGES FOR TRAVELLING FROM PUNE TO MUMBAI VIA BUS ROUTE.

Indian Railway — Please refund my money

I was want to book an e-ticket ,but due to some error transaction failed. My money was transfered and I did't get e-ticket. So please refund my money in my acount . Details are below

Train no. - 14114
Train name - Link express
From station Najibabad to Etawah
date of Transaction fail - 22 june 2011
Date of booking - 22 June 2011
Class - Second class Sleeper
Totle fare - Rs 207
status(settlement requested) and reservation status(not booked)........the transation failure occured on 22 june 2011 on i ticketing....so plz give some suggestion on this regard how could i recover money
bank- indian bank

Auto cancellation is really good... Everyone knows after chart preparation we ll get our tiket is conformed r not...if it is conformed well, no need to cancel a tiket..if it is not cnfd god grace amount should be salf..they ll cancel automatically(but we dnt have to other alternativr to go)...so my sugession is intimate chart preparation two times of each journey...i.e, intimate before 12 hours prepared on chart i.e like final chart...and after that dnt cancel waiting list the tikets...again spot cancellation will be there after chart preparation(bcz its 12 hours bfr right)..so more than 10 wl people will search other alternative having time also...after 10wl ppl may be they will get tikets...then finally cancel the tikets automatically...

Railway Online Booking — cancel Ticket

Sir,
I Booked Train Tickets with details as below.
Transaction ID [protected], [protected] on 21.10.2011 for Rs.841+ Rs.841(Two Tickets) The Payment was made through my debit card, Indian Bank

I fully agree that it's a partial rule which can be easily won if it's fought in consumer court. But no one has the time to do it. Thats a sad part. Even Indian Railway knows that.

I see that when a reserved seat passenger travels in Sleeper class(SL), the same seats are left open for day time travellers. I mean during day time any person taking a sleeper ticket will be able to sit on your reserved seat. This is a partiallity because if that's the case then let the Indian Railways allow day time traveller for even AC 3 tier, AC 2 tier and AC first class.

What i see here is a bunch of partial rules which i don't know who makes this? If any person seriously pursues, the Railways can be brought to it's knees because you are paying your hardly earned money for travel.

Let it be fair for all classes whether you travel in Sleeper, AC 3 tier, AC 2 tier and AC first class. Why the indian railways has to show the partiallity. It's not british rule now as i know of.

If the daily travel passenger can sit in the Sleeper compartment during day[again partial rule], why can't a e ticket waitting list people can't be considered. I don't think there is a need to ask Indian Railways for this. Someone has to file in court. But no one has the time as i earlier said.

Thanks,
Thomas

Rajesh is absolutely right. It is a horrible way to treat e-ticket holders.

I had a similar bad experience that my current WL number had come down from 50-60 or so to just WL2 few hours before journey. So i set out for the station (takes me about 90-105 minutes) . When i reached there & checked the charts, i found that people with current WL upto even 100 or so had got confirmed, whereas my WL 2 had got deleted at the time of chart preperation simply because it was an e-ticket !! I had to go back all the way, as i did not want the tension of being a ticketless travellor.

The Railways can very well upgrade/automate their programs so that at the time of chart preparation, pending WL tickets are confirmed in strict sequence - the status will get automarically updated, so there is no question of anyone being able to cancel the e-ticket thereafter !

- Bosco

After reading all reviews, I think auto cancellation is good step from railways... completely agree that everyone should have a valid ticket. But on the other hand if in case of online ticket, the status should be updated asap so that the customer wont think that they wont get the refund.

indian rail I HAVE 3 PASSENGER (PARTIALLY WAITLISTED ETICKET) 2 CONFIRMED and one unconfirmed on 1AC. Can everybody travel?

why the irctc detected money from W/L cancelled, even the the cancel has to get from irctc

Indian Railways — Refund for vehicle transfer funds

I have booked a motorcycle for transfer from trivandrum to hyderaad on 23 march 2012 but on that day itself i cancelled the booking .
The transaction number for the booking is ::366906.
i want to know the status of my complaint which i have registersed to Cheif Commercial Officer ,Chennai kerela.

regarding wait listed e-ticket-
If there is a waitlisted e-ticket then with the proper ID, a passenger should allowed to take printed ticket if he wish to travel, subsequently online TDR request is locked for that PNR. For those this journey is really important.

if waiting ticket not confirm then what refund will be credict if e ticket book. any deduction is there ?

How i will get refund of wait listed ticket which is not confirmed & so not traveled on that ticket. now i want refund of that ticket. how i will get refund & what is the prosiger for that. plz reply as soon as possible

Then why waitlist ticket issued from the counter is allowed to travel, If you get a waitlist 1 just an hour before chart is prepared. Would you pack your bags for travel or cancel your travel plans. Railways should at least provide TC with waitlist for last WL20 passengers. So that at least they can travel with those tickets. Getting a general ticket from LTT during holiday seasons is going for an adventure. You wont get easily to the counter before taking someones punch, secondly you would smell bad, everyone would push you left and right. None of your deos would work. Thats not enough, now when you go to catch general seat, you see a long queue which is waiting for at least 8 hours before the departure of the train. you will wonder if you will be able to enter the boggie or not. Imagine rest of the journey for long trains. At least for last 20 waitlist passenger tickets should be valid.

Dear Sir,
How to deal the cases where Zonal railway authority declines and keep them reluctant to reply even if it is lodged under Right to information act 2005 against a serious complaint against TTES under their control.
The complaint in brief is that my self and one Mr. Anandadeep Sarkar both were travelling in a Sleeper class of 4083 Mahananda express during 7.30 hrs and 10.30 hrs with our monthly ticket on 13.06.2008 Suddenly some onduty TTES of Kathiar rly division boarded on the train from Mal JN stn (falls under jurisdiction of Alipurduar railway division0 they were all in Uniform but hiding their name badges.We had to borded in sleeper class the reason being there was only one GS (general sitting)compartment attached to that 24 boggie train and it was jam packed our destination was the next station ie. Siliguri junction .The TTES who borded started abusive talks for bording on the sleeper coach and they forced both o[censored]s to pay 310 each (rs. 60 as fare and rs 250 as excess fare thoough both o[censored]s were having qly season valid tickets with us.On the same day we discussed this matter with Sr. Area Manager, New Jalpaiguri and over telephone we had talks with D.C.M, New Jalpaiguri Mr. Das he assured us to make counselling of the TTES and let us know the outcome.Ultimately months together we didnot get any phone/letter from his site? Naturally we approached appleate authority at Zonal head quarter Maligaon under RTI that on 13.06.2008 how many 2nd class gs coaches were attached with the above train?No of general tickets sold in between the sections and who were those surprise ticket cheaking TTES OF kATHIHAR division?we paid proper fees but showing some procedural lapse they returned our complaint.Once again we sent the complaint as per required format finally the reply came from MR. D.K gupta, DGM THAT THE INFORMATIONS SOUGHT UNDER RTI CANNOT GIVEN.Now I look foroward to get the proper justice in this case.It si to be noted that during last 3 yrs this Mahananda express accomodates 15% occupancy in sleeper class between Alipurduar jn (originating station0 upto Siliguri junction.More over we had our several corresponces with Divisiuonal Railway authorities, Zonal railway Authorities to provide/earmark maximum 20-25 bearths in sleeper class with additional fare but that letters were never replied.

Railway — Control the TTEs

Respeced Sir/Madam
This is the most common problem while travelling by trains.The problem is with the TTEs who do not carry out their duties properly.The problem is that, many unreserved/waitlisted passengers enter the reserved coaches and the TTEs instead of stopping them takes 100 or 50 rupees and leaves them, causing great inconveniance to the other passengers.Even Rajdhani Express is not spared.Waitlisted passengers enter and continue their journey near the door, by paying 2000 rupees to the TTE.This happened in New Delhi-Sealdah Rajdhani Express on 29th May 2009, I was in coach B3.So I beg you to look in this matter and please tackle the TTEs at first, then only we can travel safely in trains.We don't want unauthorised passengers in trains.

trains — Trains stopped

To,

The Railway Minister,
Rail Bhawan, New Delhi

Subject: Complaint against problem faced during travel in Howrah - Mangalore.
.

Respected Sir,
We, passengers who are wanting to travel to Mangalore from Howrah is having difficulty due to the trains that had been stopped few years back due to the Kadalundi bridge incident. Now that the bridge is newly made and trains ply from that our direct service has been still stopped. If we want to go to northern Kerala, places like Calicut, Cannanore, Tellicherry..etc we have to change a couple of trains. And if we miss any of the intersecting trains that we'll be doomed at the halted station for quite a long while.

Please look forward to this mail.
Regards
Muhammed Haseef P.K

trains — RUN MORE TRAINS IN RAJASTHAN & GUJARAT

PLEASE RUN MORE TRAINS FROM MUMBAI TO BIKANER AND JODHPUR ROUTE TO REDUCE RUSH OF LOCAL PEOPLE AT NIGHT TIME.PEOPLES ARE STANDING ON THE MAIN ENTRANCE WHICH RLED TO SEVERE ACCIDENTS. SO PLEASE RUN MORE TRAINS DURING NIGHT HOURS AND THE TRAIN NUMBER 4708/4707 RANAKPUR EXPRESS IS ALWAYS LATE IN ITS SHEDULE TIME.
THANKING YOU!

Yes, very true
many ticket collectors are corrupt.
They use the name of CRPF (central reserve police force) in order scare people.

puinsh all the croupt TC s

Every main ticket can be given an optional for max two platform tickets and can be included in the fair. Name of the person seeking platform ticket can be taken during booking. The entry / exit to the platform can be admitted along with the ID proof with the pre - purchased platform ticket. This option will help every one to avoid long que at the counter and helping the traveling passenger rushing the railway station in the last moment.

In Delhi stations, all the platform ticket wending machines are just kept as a showpiece
because they never work, and so are the brains of TC's.