Indian Railways Complaints & Reviews

Dear Sir

My name is Manish Arora i was travelling from delhi to renukoot by Jharkhand Swarna Jayanti Express with a ticket status RAC seat no 15 Coach No S 10.The official incharge for the coach was Mrs Shiyana Begum travelling from Delhi to Kanpur my PNR No was [protected] ticket no 35688494 there was more than 7 seats empty inthe coach as per rule the emty seats has to be given to passengers having RAC status but the official...

Dear Sir,
There is no availability of TC in train no 9110- Gujarat Queen, since long in reservation compartment ( 2nd Sitting). Because of that the reservation passangers faced lots of problem with unreserved people who is made the copartment like general compartment. Whats a meaning of reservation? and What kind of management is this who doesnot provide TC for smooth management and conveniency for passanger and mainly- old age and...

I was travelling from Howrah to Chennai on 20th September having a e-ticket & the TT charged me fine of Rs 747 for not showing him proper identity proof although I had proper identity proof with me.
Moreover I had only Rs 550 with me & so I told the TT that I don't have the money but have ATM card with me, and so I requested him to give me some other options to pay the fine. But he gave me only one suggession, that is...

Dear sir/madam
i have booked one ticket for 2 person secendrabad jn to pune jn (1020 konark exp) for the date 12 june(3tier AC), on 26 may2008 online through www.irctc.co.in at 12pm today. due to some error in irctc i didnot get the TICKET but money was deducted from my sbi accont amount of 1387rupees and i didnot got the ticket . iam sending u my sbi acc. ([protected]), VIJAY KUMAR SINGH transaction .

plz REFUND...

sir,
my train amravathi express(2847) was cancelled on 19th june because of track failure.I was handled a TDR and no other document was provided by the officials.i returned the filled TDR in 2 -3 days through speed post.my ticket and pnr no are
[protected]
[protected]
till today i havent got any refund or any kind of information regarding this topic.i want to know what is the time perion in...

This is regarding the problem I and many others face while travelling in unreserved compartment in morning train from Pune to Mumbai on Saturdays( Sinhagad Express). Some beggars occupy the seat in unreserved compartments and demand money from people who want to occupy the seat, they cover the seat with their belongings and take Rs.10 from people who dont get seat in the compartment. This beggars are not the culprits they act on the whims...

In Danapur-Sahebganj Intercity Express (both up and down trains), un-authorised students in large number often enter in the A.C. Chair car between Bhagalpur and Kahalgaon stations and they do not allow the genuine bonafide passengers to sit on their seats. Great harrassment is caused to genuine passengers of A.C.Coach.Nobody from Railway side is there to help the passengers and prevent the un-authorised so called students from entering the...

I had the misfortune of travelling by II AC - 2 tier - Seat 44, on the 8th of Sept. '08 from New Delhi to Chennai. And right from the word go the experience was bad. Firstly the seats were full of dust. Ask the coach attendant for the Sweeper (Safaiwalla) and he says, sorry Sir, We will clean it tomorrow morning. Why was not the coach swept and swabbed clean in the first place, ofcourse the answer is that the contract staff engaged in...

To,

The Additional General Manager

Director of Public Grievances

Western Railway

Churchgate, Mumbai

Subject: Complaint regarding problem faced during travel in Train - CSTM CHENNAI EXpress (Train no. 1041) dated 14th September 2008 from Mumbai Dadar to Chennai Central.

Respected Sir,

With due respect we Citizen of India and patronised...

Hi
Myself Babita Yadav a software Engineer in kolkata .My House is in Durgapur and every Monday morning i come to Howrah By AGNIVEENA EXPRESS(3035).Form Burdwan Station in Ladies Bogies some daily passenger(Ladies) come and start using their Dadagiri like if any one sit in the passage between two doors by using paper they start abusing them.their logic is that form last 18 years they are regular passenger so they might do anything.On...

Dear Sir.
Recently railway has increased nine seats in railway sleeper(2nd) & ac 3tier coaches by the side berths.It is very uncomfortable & suffocating to lie on extra beths.you not get air & a fatty & old men have to face much difficulties in getting in these berths.As the berth increases coaches get very crowed and there is also prolem of space in keeping luggages of extra person. This arrangement may be suitable...

I am travelling from Coimbatore to Cherthala with my family in Rapti sagar express. Due to heavy rush at railway counter instead of 2 full fare and 2 half fare, i took 4 full fare ordinary tickets by mistake.Usually we used to upgrade the same to sleeper in the train itself. Upto Palakkad TTE was not available in the compartment and as this is a general practice we have even upgraded the tickets at last station.From palakkad, one lady Railway...

Dear Sir,
I had reserved a ticket from Bhusawal to dadar of amritsar-Dadar Express (Train No. 1058 A) of 08th sept 2008.the scheduled departure at bhusawal was at 18.50. I enquired on 139 service of Indian Railway @ 5.00 P.M on 08 sept 2008 and it was informed that the train was running late by3 hrs 18 minutes. This was also confirmed repeatedly on the same day at @ 5.35 p.m., and 8.30 p.m.and the same status was replied by the attendants...

I am a regular commuter of railways and use local between Shahibabad to New delhi. The time of travel from Shahibabad to New delhiis around 25-30 minuits. Every train in this route is full and thousands of commuters daily. But these trains are very impunctual and normaly late. Thes trains normailly are 10-15 mins late and espacially the trains in morning from Shahibabad to New delhi reach New delhi around 40-45 mins. Due to this the commuters...

I can't get the shopping mall facility through axis bank for booking railway e-ticket for transferring fund to irctc....

I booked a III Tier AC ticket from Lucknow to Haridwar on 28th Aug'2008 in Train No. 4265, Name: Janta Express ( Varanasi to dehradun).
I was allotted B1 15 and my friend (Mr. R.B.Vats) B1 16.
Although it was a AC coach but the cleanliness was poor. There were cockroaches all over the coach and the bedding provided was also littering with insects.
When we and other fellow passengers complaint about this to the TC...

i bought a ticket to and fro pune -miraj...giving very clear written instructions of the need of a lower birth( as i am 6ft 2 inches)... i was not given or even informed before the printing of the ticket and given a side upper birth ... on demanding at the counter itself, the tickiting athority refused to change it inspite of it being his mistake( i had previously checked that the train had 300 vacant seats available) on informing the supretendent...

Dear Sir,

I travelled from mumbai to coimbatore by Lokamanya tilak Express which departed from mumbai on 22.08.08 at 22.30.

My ticket number is 88248442. The train number is 1013.

water was not available in the toilet in S5 coach from Anandapur Station.

We arrived bangalore and expected that the water will be filled in this station. But till the last minute of the departure from...

I hope this content is forwarded to the correct place and the necessary action taken at the earliest. I am a frequent traveler on Konkan Railway (KR). I travel frequently between Mumbai and Goa. I prefer to travel via rail as it offers much better facilities as compared to road travel.

The purpose of this mail is to bring to your attention the poor service of the 2051/2052 Jan Shatabdi Express. To tell you the fact, I was...

I was booked my rail ticket dtd21/05/08 on tatkal seva through e-mail ticket which was travelled dtd 26/05/08.It was confirmed ticket but due to Rajasthan Insident the train was canselled by Indian railway. I was register a complain through e-mail which was told by rail way customer care. Every week i was follo up for the refund but till three month goes on but threre is no response from the Indian Rail way.

As per rules it...