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Indian Railways Complaints & Reviews

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Updated: Dec 4, 2025
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S
Shailesh Gorasia
from Gwalior, Madhya Pradesh
Dec 15, 2008
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Car Parking Charges

Dear Sir,
Car Parking charges at Vadodara Railway Station is very high. Rs. 25 charged for 4 hours as Normal & Premium parking. Earlier there was 2 type parking charges. One Normal with charge of Rs. 10 & other Permium parking of Rs. 20. Now the normal charges has been taken away and a hefty parking charge of Rs. 25 levied for parking.

Please let us know if there is any resource to this & to whom do we...
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Pankaj Kumar
from Delhi, Delhi
Dec 15, 2008
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I have booked a e-ticket on 21Jul 08, for journey date 3aug08, PNR was [protected], at the time of booking, booking status was WL7, 8, 9, but after chart preparation it shows NO ROOM.

first when ticket have booked the status can't be NO ROOM,

Second according to e-ticket rule if ticket is not confirm, after chart preparation, it will cancel automatically and ticket ammount have return within two days, but it haven't happen.

Third after so many communication, railway refund half ammount after four monts.

so it is reduculas and amazing thing, railway make mistake and passenger suffer in every step.
Aug 14, 2020
Complaint marked as Resolved 
what is no room status? in reservation system what is no room rule ?
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    robins tharakan
    from Delhi, Delhi
    Dec 13, 2008
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    I had booked a ticket from Delhi to Kanpur for 2AC. Due to non availability of 2AC coach, my reservation downgraded to 3AC. I have submitted my written request alongwith original ticket to General Manager (Operation) IRCTC, New Delhi on 11.3.2008 for refund of difference of amount between 2AC & 3AC. I have not received my refund or even an acknowledgement, till today. The ticket/ booking details are as under:

    PNR No.[protected] Transaction ID [protected]
    Train No. 2452 - Shram Shakti Exp
    New Delhi to Kanpur(CNB) Date: 14/2/2008
    Class 2A downgraded to 3A

    I have written my complaint to Railway Minster, Rail Bhavan and hand over to his office on 25.11.2008. I have also handed over one copy to Chief Commercial Manager, Baroda House, New Delhi on 25.11.2008 and Sr Consultant, IRCTC, Internet Ticketing Centre, Railway Reservation Complex, New Delhi. Till today I have not received any reply or acknowledgement from any of the above offices.

    Will you please let me know as to why Railway is not refunding/ responding to my letters?

    Robins tharakan
    Aug 14, 2020
    Complaint marked as Resolved 
    DEAR SIR / MADAM,
    I, AS AN AGENT OF IRCTC & SIVIDHAA, DONECARD ISSUED MENY MORE TICKETS. BUT I FILED TDR 3 NOS TICKET WITHIN NOV 08 TO FEB09 BUT TIL NOW I DID NOT GET ANY REFUND. I CONTACT DONE CARD & SUVIDHAA, THEY ASKED THAT IRCTC NOT REFUNDED TILL NOW SO WE WILL NOT REFUND THE SAME.

    THEY ALSO ADVICED ME TO CONTACT IRCTC NOT DONE CARD OR SUVUDHAA. THEY ALSO ASKED THAT THEY ARE NOT RESPONSIBLE FOR THAT. THEY DID NOT TAKE THE TICKET AMOUNT SO THEY WILL NOT REFUND. IRCTC ONLY RESPONSIBLE FOR THAT. ADVICED ME NOT TO MAIL DONE CARD OR SUVIDHAA.

    BUT PARTY HARRASING ME & STARTED TO INSULT PHISICALLY.

    PL. CHECK THE MATTER & ARANGE TO REFUND IMMEDIATELY.

    DETAILS OF TICKETS :

    1. PNR No :[protected], Transaction ID : 87152622, SUBRATA PAUL 45 Male G8 0042 SU CONFIRM. ISSUED THROUGH SUVIDHAA. ISSUED TDR ON 19/01/2009 DUE TO TRAIN LATE OVER 6 HRS.

    2. PNR No : [protected], Transaction ID : [protected], ISSUED TDR ON 09/11/2008 VIA DONE CARD

    3. PNR No : [protected], Transaction ID : 95037061, ISSUED TDR ON 20/02/2009 ISSUED THROUGH SUVIDHAA


    SUVIDHAA & DONE CARD ASKED ME THAT THEY HAVE NO RESPONSIBILITY TO REFUND THIS. IRCTC IS ONLY RESPONSIBE.

    PL. REPLY IMMEDIATELY AS 8I SHOW YOUR MAIL TO PARTY TO PROTECT MYSELF AGAINST THEIR PHYSICAL INSULT.

    SANDIP NARAYAN SADHU
    DONE CARD CODE - LD00011744, IRCTC USER ID - done4172
    SUVIDHAA CODE : 4966, USER ID - TULI001UNI

    MOBILE NO : [protected]

    BARRACKPORE, KOLKATA - 700122
    Dear Sir,
    PL. CHECK THE MATTER & ARANGE TO REFUND IMMEDIATELY.

    Transaction Details
    PNR Number [protected] Booked On[protected]
    Transaction ID [protected] Ticket Type eticket
    Class 2A Internet Service Charge Rs 25.00
    Date Of Journey 27/10/2009 Ticket Charge Rs 1537.00
    Bank SBI Debit Total Rs 1562.00
    Train No 2875 Railway Zone NR
    From Station TATANAGAR JN(TATA) IRCTC Zone CCM/Refund, Northern Railway New Delhi
    To Station LUCKNOW NR(LKO) Quota General

    Ticket Details
    S# Name Age Sex Coach Seat Res-Status
    1 Col M M Ghosh 70 Male A1 0040/ UB Booked
    2 Mrs G Ghosh 64 Female A1 0041/ SL Booked



    Reason For TDR :
    TRAIN GOT DIVERTED THROUGH ADR
    A AND DIDNOT TOUCH TATANAGAR D
    UE TO HIJACKING OF 2443A BBS-N
    DLS RAJDHANI AT JHARGRAM BY NA
    XALITES ON 27.10.09. FULL REFU
    ND IS APPLICABLE IN THIS CASE
    AS PER RAILWAY RULES.
    TDR Status : Forwarded To Railway
    Reference No : ekt[protected]
    TDR Zone : NR
    TDR Filing Date : 29-Oct-2009
    Refund Status : Refund under Process
    Refund Date : Not Available
    Refund Amount : Rs.0.00

    Pls chek my ticket money refund process as per railway rules. The train is diverted other route .

    Col mm ghosh
    A-7, AWHO Colony
    Tyagi Vihar, Sharda Nagar
    Lucknow - 226002 (UP)
    Mob - [protected]
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      Harkanwal Paul S Batra
      from Delhi, Delhi
      Dec 13, 2008
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      Our Domestic Help Miss Rabina Thami Travelling on Train No. 2506 (North East Express) vide PNR No. [protected] from New Delhi to New Jalpaiguri on 12 Dec. 2008.
      Coach No. A-2
      Seat No. 26
      She was forcibly shifted to Three Tyre by the TT.
      The Train is schduled to reach New Jal Pai Guri today at about 7.30 pm
      I willl be obliged if you will take necessary action against TT and oblige

      HP Singh Batra
      Aug 14, 2020
      Complaint marked as Resolved 
      My name is AMEEN SHAIKH
      ADDRESS BUNGLOW NO 85 / 86 WANWARIE BAZAR PUNE 411040 .
      MOBILE NO [protected] .

      COMPLAINT AGANS DUTY TC FOR A/C COACH, TRAIN NO 1005 DATED 06/02/2009. NAME OF TC MR BENDRE .

      MY COMPLAINT AGAINST TC BENDRE AS BELOW I

      WAS BUY A TICKET FROM LUCKNOW JN TO PUNE VIA KALYAN FOR 2108
      [ LUCKNOW LTT ] SUPER FAST 05/02/2009 IN 3AC PNR NO[protected]
      IT WAS CONFIRMED UP TO KALYAN JN. FROM KALYAN TO PUNE I CAN TRAVEL
      BY ANY SUPER FAST TRAIN IN 3AC CLASS ONWARD JOURNYEY .
      LUCYKLY ON 06/02/2009 TRAIN NO 2108 REACHED AT KALYAN JUNCTION RIGHT
      TIME AND I BOARD THE TRAIN NO 1005 MUMBAI OSMANABAD EXPRESS AT
      KALYAN JUNCTION ON 06/02/2009 .

      I ASKED VERY RESPECTLY TC MR BENDRE TO ALLOT ONE BIRTH OR SEAT
      UPTO PUNE .BEFORE HE CHECKED MY TICKET HE WAS ANGRY ON ME AND SHOUT
      WITHOUTASKING ME WHY YOU BOARD ON THIS TRAIN ? I TOLD HIM I HAVE A
      TICKET FIRST YOU CHECK THIS AND THEN TELL ME WHWT YOU WANT. AGAIN HE
      SHOUT DONT TEACH ME RAILWAYS LAW FIRST I WILL CHECK THEN TELL YOU AND
      STAND NEAR THE DOOR OF COMPARTMENT DO NOT STAND WITH ME . I TOLD OK .
      AFTER 15 MINUTS HE CHECKED ALL COACHES COME BACK TO HIS SEAT. I AGAIN
      ASKED WHAT HAPPEND SIR AGAIN HE SHOWED HIS MISBEAHVER HE SHOUT RAILWAY
      IS NOT YOUR OWN PROPERTY AND I AM NOT YOUR PERSONAL SERVENT THERE IS NO
      VACANCY IN THREE TIER AC YOU GO TO SLEEPER CLASS AND FIND THERE OR GO
      TO GENRAL COMPARTMET . THAT TIME THREE MORE PASSANGERS WAS THERE AND
      THIS TC MR BENDRE WAS SHOUTING THEM ALSO AND TOLD I WILL SEE YOU AT
      KURUDUWADI JN .THEY ALSO LIKE TO LAUNCH COMPLAINT AGAINS HIM .THEIRS
      PNR NO IS [protected] . WHEN TRAIN REACHED KARJAT I SAW THERE ARE
      THREE NOS OF BIRTH WAS VACANT BUT MR BENDRE DIDNT ALLOWED ME TO SIT
      THERE, I DONT NO WHY HE ANGRY ON ME AND ALL OTHER PASSANGERS .
      I THINK HE IS NOT SATISFIED WITH HIS JOB OR HE IS MENTALY RETIERD ?
      WHICH THREE SEATS WAS VACANT I AM PROVIDING THE NOS 24, 39 AND 62 .
      I TOLD HIM SIR THREE SEATS ARE VACANT NOBODY IS THERE, VERY ROUDLY HE
      TOLD ME BUT I DONT WANT TO PROVIDE YOU. I TOLD HIM I WILL GIVE
      COMPLENT AGAINS YOU. HE TOLD ME GO I DONT SCARE ANY ONE SO MANY MLAS
      AND MINISTERS I AM KEEPING IN MY POCKET . THEN I TOLD HIM I WILL TAKE
      STRONGLY ACTION AGAINST YOU.THEN HE STARTED USE BADWORD IN MARATHI
      LANGUAGE AND TOLD ME THIS IS NOT UP BIHAR THIS IS MAHARASHTRA . I TOLD
      HIM I AM ALSO FROM MAHARASHTRA, ANI MEE TUMCHCYA VIRUDDH TAKRAR
      NONDVINA AHE . THEN HE TOLD ME IN MARATHI JAA KAY UPTAYECHA UPAT ******
      AFTER REACHED PUNE I WENT TO PLATFORM NO 1 NEAR CHRT BOARD AND SAW
      THE COACH NO B1 BIRTH NO 24 RESERVE FOR MR PRADEEP KARHADE M 50
      PNR [protected] PUNE TO LUR/
      BIRTH NO 39 RESERVE FOR MR RANJEET PATIL M 24 PNR NO [protected]
      PUNE TO UMD / BIRTH NO 62 RESERVE FOR MR ANIL M 52 PNR [protected]
      PUNE TO LUR . MY JOURNEY WAS AS BELOW ON 03/02/2009 PUNE TO AGRA BY
      TRAIN NO 2147 PNR [protected] 3AC, AGRA TO LUCKNOW ON 04/02/2009 BY
      TRAIN NO 3240 3AC PNR [protected], AND LUCKNOW PUNE ON 05/02/2009 BY
      TRAIN NO 2108 3 AC TOTAL KMTR APP 3400 AND I AM 51 YEARS OLD I NEVER
      FEEL TIEREDNESS AT COMPLITING MY 3200 KMTSR JOURNEY BUT I FEEL
      FISICULY AND MENTALY TIREDNESS IN THIS 150 KMTR JOURNEY BECAUSE OF MR
      BENDRE ILRESPONSIBLE TC . THAT THREE HOURS I WAS STAND NEAR THE TOILET
      AND KEPT MY LAGUAGE NEAR THE COACH ATTANDENCE LAGUAGE . MY RQUEST
      TAKE LEGAL ACTINON AGAINST TC MR BENDRE AND AVOID THE HEARESMENT OF
      INDIAN RAILWAYS RESPECTED COSTOMURS .THIS IS THE MY BAD EXPERIENCE.
      I AM SENDING MY COMPLAINT IN WRITING ALSO TO ALL HIGHR ATHORITY AND
      MINISTER OF RAILWAY ALSO. IF YOU WANTS ANY MORE YOU CAN CONTACT OR
      CALL MY CELL ALSO MY EMAIL ID . ameen.[protected]@rediffmail.com
      cell no [protected]
      I would like to inform you that on 2.3.2009 i bought the general ticket from pagwara to new delhi station, when i taken the seat myself in coach number 6 because it was totaly unresereved seats, , therewas only some local pessangers was sitting. i immideatly informed to TT to please make my ticket for sleeper class instead of general and take whatever the charges. he told me "baith ya yaar abhi aata hoon" and he brings his approximately 20 relatives on same coach on general ticket. i asked again to TT to please make my ticket as sleeper class he told me just wait i am comming
      between phagwara to ludhian some civil dressed lady TT came and by foce she punished me and she has taken from me 320 rupees.
      my ticket number was 57211718 from phagwara to new delhi
      she made me fine vide her reciept number 039079 dated 2.3.2009
      train number is 2926 Paschim Express
      she also written on slip the punishment station is umbala instead of phagwar or ludhian,
      and money collected at umbala instead of phagwara or ludhiana
      when i comes to know that her duty starts from umbala, , may be she was fraud.
      my question is.. Why the station ticket counter giving the Berth Class ticket on demand on general ticket counters
      Why the TT not changing the ticket from general to sleeper class wheather the whole coah was comming empty...
      why the lady TT written the wrong station for collecting the funds from me on the fine slip.
      up to how may kilometers traveling the TT can fine (Because the Ludhiana is the next station from phagwara.
      Why the 20 relative passengers was not fined by The lady TT and why she fined only to me and poor peoples.
      Why the railways reservation site always showing the advance reservation status full wheather the full coaces are comming empty.
      what is This Mr Lalu Yadav
      I am requesting you to punish the TC of Phagwar general ticket counter staf available on 2.3.2009 at 9.00 AM, also punish the Train TT for Coach Number 6 and also punish the lady TT for cutting the wrong slips without her duty boath was happend on 2.3.2009.
      also Mr. Lalu Yadav you are requested to please allow thw general ticket counters to sale the sleeper class tickets at their open/general ticket counters at all the railways stations.
      Otherwise every body will ask that Indian Railways is cutting the pockets of passengers instead of pickpocketers.
      Take the necessary action you are requested please
      Satnam Singh
      [protected]
      this is complain against tc mr.g.v. ramana murthy as below...
      i was travelled in godavari exp 2ac train no 2727 B.no-A1/L19.dated 26/03/09..i forgot to bring my id proof for E-ticket..while checking he asked me proof i sad i forgot.he just collected my ticket and gave it to 2 squad people in samarlakota..those people came to me behaved in horrible manner asking me to pay full ticket fare..or else memo will be issued..1) what made tc to approach squad? 2) is this the way railways treat people travelling in 2ac? 3)i payed full tkt fare wth penalty to squad i.e recept no.102488.to those people..4) for ur ref i am giving details of person travelled with me mr.sampath(L21)--[protected], mr.surya narayana(u24)--[protected]..
      sir, i request u to place well behaved person in a/c boggies..and do somethng abt the way ur person behaviour..hope necessary action will be taken..
      c.parasuram..[protected] Add.plot no:59, avenue-5, 2b sri durga palm springs, road no-7, banjarahills, hyd-34
      Respected sir i purchased General Superfast train ticket from Raipur to Nagpur, after purchasing ticket when i came at station plate form no 1, there Howrah Mumbai mail 8002 was standing dated 17.05.2009. I gone and meet S4 Train TT for berth availabilty at the plateform, he told me berth is available but i will not give u receipt u pay to me Rs 200/ for berth up to nagpur. I told him that i purchased ticket Rs 84/ from raipur to nagpur and if seat is available then difference amount is only Rs. 89/-. He angry with me and throw my ticket on my mouth, and again said first pay Rs. 200/ then board on train. That time he carrying about 30 passengers with him without receipt and misbehavied withme. i gome raipur stn commercial manager and complaint against him. sir ur railways department TTs are very-very corrupt andfor taking money he harresed the innocent passengers. Please try to improve ur deparment because 100% Station TC and 99% Train TT are fully corroupct.
      dated 17.05.2009
      place : nagpur railways station

      This is to inform u that ur GRP and station TC is harrssed the innocent passengers and there are no control o[censored]nidentified person who wondring at the station without ticket like as ( auto driver, rickshaw man and hotel brokers ). Due to theses passengers are feel uncomfortable.

      Indian Railway — Wrong Births numbering. & Sleeper made general

      I have made complaint against Indian Railway due to several times faced wrong numbering of birth/sleeper of Mkm-Hwh - pass (train no. 214E) and HWH-MKM-PASS (train no. 213E) in sleeper class while travelling. The birth/slipper no. of the train is different from printed in the ticket. No TTE comes inside sleeper coach that is why sleeper coach converted in general, lots of passengers travel in sleeper coach carrying general tickets.

      I don't know whether this message will sent to proper person or not. If ... Please look into the matter.
      passanger in sleeper class who have reserved seat for them dont get seats by the passanger who have general tickets
      I want to apply for the post of TT .

      Sleeper class — seating no.are wrongly written

      Respected sir,

      My self Alok Kumar Gupta from Jaipur I was booked ticket in Marudhar Express(4853) from Jodhpur to Varanasi date on 20/11/2009. Railway reseverved me in coach no.11 and seat no.20 But in this coach I not received any seat and there was very crowd in this coach.I have very problem for journey. So i want to know that why gave me ticket.
      Now refund more than year... how poor system in INDIAN railway...


      Dear customer,

      Sorry for the inconvenience. Kindly note that your refund case of PNR No. [protected] has been forwarded to CCM/Northern Railway on dt.06-jan-2009. We have already issued Reminder No. 1, 2, 3, 4, 5, 6 & 7 on DT-15.04.09, DT.25.05.09, DT.24.07.09, DT.28.08.09, DT 17/09/09DT.17.11.09 & DT.29.12.09 to concerned railway to chase up the case. But despite reminder refund yet not received from the concerned railway. Now we are sending a Reminder No. 8 dt.10.02.10 with all the papers pertaining to your refund case to concerned railway to chase up the cases. As soon as refund, if any, received it will be credited to your card account..


      Regards,

      Rajmani pathak

      [protected]@irctc.co.in
      Ph:[protected]

      Indian Railways — Just one train on Pune to Lucknow route

      Respected Madam,
      As you must be knowing that Pune city is a IT hub and also a education hub thus lot many
      people from Lucknow, Kanpur, Jhansi, Bina, Bhopal etc come to Pune. Now it is really sad and
      disappointing that we have just one train on Pune to Lucknow route that runs on Friday at around 4:30 PM and returns back on Sunday from Lucknow at morning 7 AM

      So I on behalf of all the people who are from Lucknow, Kanpur, Jhansi, Bina, Bhopal etc to
      please run one more train on this route (preferably on Friday at around 9 PM) so that we could easily get
      ticket during our festival holidays and vacations.

      Madam, this one train will make life easy for thousands of people, especially young people, who are either working or studying in people.

      Hopefully you will take required step to study the problem and execute our request of running one more train on Pune to Lucknow route.

      Thanks a lot in advance.

      Thanks and Regards,
      Sachin.
      I agree!! no pantry in this 27-28 hour journey train... just weekly..huge rush...

      capital o[censored]P not well connected at all to Maharashtra.. very pathetic planning on part of Railways..

      they need to immediate steps to look into this problem.

      LEAST I EXPECT IS MAKE THIS TRAIN TWO TIMES A WEEK AND INCLUDE PANTRY...

      Indian Railways — TT collected penalty forcefully

      Sir/Madam,
      On 17 April 2010 at 5.15pm I reached to Howrah Station to board Howrah - Bardwan (via Cord) Local Train. Every time when I travel by train I do purchase the ticket from the platform. On that day I reached Howrah station via Hoghly River Ferry service. That was my first time to ferry. So I was not aware of the way to reach the Howrah Station Platform. I followed directions mentioned in the subway from the ferry ghat and reached to the platform through the gate where it was mentioned that the entrance was for platform # 1-7, as I remembered. In the way to platform I was searching for ticket counter but I didn't find a single one. After entering the platform when I was searching for the ticket counter, one lady TT asked for the ticket. I informed that I was searching for the ticket counter. But she was not convinced and said to show platform ticket as I was inside the platform. I repeatedly told her to understand my situation but she wasn't in mood to understand that. After sometime one more lady joined in the conversation. Both behaved very roughly. They were saying that the platform is a prohibited area and before entering the platform I should have buy the ticket. But I informed that my intention was to but that only and I am searching for the ticket counter. Also I have mentioned that there was no warning message in front of the gate, like "This is a prohibited area. Please have ticket before entering the platform". They have taken the fine. The penalty receipt number is 272476. The amount is Rs 259/-. Though I had not done any mistake intentionally, I was penalized. So I want this amount should be refunded. I met to the station manager. But he didn't take any action and suggested me to lodge a complaint. I lodged a complaint. But I was in hurry so I didn't able write the complaint thoroughly. That's why I am here to provide the details. Please take the necessary action. At last my question is what is the role of a TT? Is it only to collect fine forcefully and harass passengers?
      Thanks
      Soumen Nandi
      Hi,

      It’s nothing new to hear about TTs in India railways taking bribes. But, it made me to write and make you aware about this instance because of two reasons that affected my thinking. First and foremost, the cruel guy (TT) did not clear the RAC of the old couples in the age group of 70s and made them to suffer throughout the night and secondly, it changed my thinking that the TTs in the South Indian Railways are less corrupted that those in the north.

      This is in reference to my travel from Kachiguda to Bangalore on 26th of June 2010 by Train No- 2785 in S-12. I came across the situation where the train was running with RAC and there were few empty seats where passengers did not board in S-12. Now, it was the first and foremost duty of the TT to clear the RACs. But, he preferred to take bribes and allot the empty seats to wait listed and general ticket holder candidates. He did even get pity on a family with a very old age couples who were holding RAC. The family members were M Balsubramanyam (63 RC), B Annapurni (63 RC), K Padmavati (71 RC) and B Krishna (71 RC). Their ticket number was 3054808 and PNR was[protected]. As I witnessed, the TT took the bribes ranging from Rs. 300 to Rs. 400 each from waitlisted and general ticket holders. In spite of taking this money from them, he did not even bother to issue the fee receipt for the difference of amount for those general ticket holders.

      I hope the readers in the Indian railways, possessing the power to take the action, must be honest enough to take some hard steps against these corrupt TTs in Indian railways.

      Thanks,
      Vimal
      I have very bad expereince of Indian railway iwas travelling from Basti to Lokmanya Tilak Terminus in Kushinagar Express Train no 11016. I was in S9 coach I was wondering that i was in sleeper coach or unreserved coach there were passenger in train but more than that there was a lot of local vendor in train they really harrass But train pantry vendor also harass very much but more than that there was no water in toilet in S8 S9 S10...more coaches i tried a lot to get complaint book but every one sent me on other department but on itarsi station i talked to Station Supritendent but he also fooled me i was in hurry train left station but what about passenger for what reason railway i s charging us to get harrased in long journey after all eunch also take money forcibily from passenger and if you dont pay they do vulgur acts in front of your family are we developing nation please try Explain me Railway Authority and Railway Minister this not new thing this regular activity daily ther food offered by pantry service is filty they are health hazardous they charge Rs 15 for mineral water, Rs 5 for tea which cant be drink, Rs 15 for mango sip why we should pay more have passengers had done crime by travelling in Indian Railway .please please do some thing.Cant railway Be Facelifted
      Complaint Against C987964

      Dear Sir
      Today I traveled from Kalyan To Dadar from sighgarh Express, As i am not aware that our local pass is not accepted So TC told me to pay the fine
      Of Rs 500/-, Simentenouly i am ready to pay, But after sometime, He told me pls pay 200 rupess so i can leave you.

      He wait me for more than 1 hour for giving the Original receipt, Meanwhile he collect the money from other people, after 1 hour he giving me original receipt & he just told me sign here after that he mention 300 rupess on receipt

      When I ask him his name he is very rude & shouting on me,

      Please take the strick action agaist him his number my mail ID aklak.[protected]@rediffmail.com
      Hi team,

      I am Vishal Kumar travelling in 15231 from BJU to USL at B1-39. My seat is at RAC and i was accepting that TT in the coach will provide me a proper birth if available.

      I found a birth (B1-38) vacant in front of my seat and the travelling person also confirmed me the same, he told me that he is travelling with railway free pass and because of sudden change in his plan his wife was not travelling and the seat on her name was vacant.

      I asked this to the TT number of times but he said that seat is not for you and he cant provide that seat to me.

      All because this reason, after paying full amount of ticket " I am travelling on half seat "

      This is the service provided by INDIAN RAILWAY.
      The tt guy gave a seat to a man who had rsc of 31. The real ownear of that seat didnt come but his mother was the attende . U shuld take a decision . My train is moving from sealdah (bengal)to jayanagar (bihar) my seat no 64 ...
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        S
        Sandeep Agnihotri
        from Bengaluru, Karnataka
        Dec 12, 2008
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        To
        Chief Commercial Manager (Cash Returns)
        Genral Manager Office
        West Central Rail
        Civil Lines, Indira Market
        Jabalpur 482002

        Sub:- Refund of Amount for unconfirmed Ticket
        Reminder-3

        Please refer to my earlier letter requesting for refund of money for the Journey intended on 06/04/2008 from Habibganj to Dadar Mumbai by Punjab Mail 2138 with the following details
        Sl No TDR No Date E ticket PNR No Reservation Ticket No Passenger Status Amount Rs
        1 370267 09/04/08 [protected] 11066186
        1-Sandeep Agnihotri
        2-Priya Giri Wl -1&2
        4266
        2 370268 09/04/08 [protected] 23400016 Aparna Agnihotri WL-3 1479
        Since both the tickets remained unconfirmed I went to the Habibganj Railway Station on the day of journey after preparation of the Chart at 14.30 hrs to return the Tickets, but the Ticket windows were closed (being Sunday) and ticket could not be returned.
        Reaching Mumbai was essential and with no other alternative left, journey to Mumbai was conducted by Air on 7th April 2008 from Indore.
        Under the circumstances both the tickets were submitted to the Railways official after my return from Mumbai on 9th April 2008 and TDR obtained.
        It is regretted that even after a lapse of Eight Months neither refunds have been made nor any information regarding refund status has been provided.
        I want to know the status and further time required to resolve the issue along with line of action railways expect me to take for getting refund.
        Thanking You
        Sandeep Agnihotri
        F-101, Garden Residence
        Chuna Bhatti
        Bhopal-462016
        I have Book Ticket on dated 21.03.2010 Lokamanya tilak Tarminus to Bhusaval but ticket not book, amout deducted my Bank Account when I check my Bank Account, I Check Irctc on the booked ticket HIstory the ticket not booked, so I requested you please give me detail & refund my deducted amount my Bank account
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          RAVINDER SINGH
          from Chandigarh, Chandigarh
          Dec 12, 2008
          Resolved
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          sir, my name is ravinder singh. i belong to jandiala guru, amritsar. i daily go jandiala to amritsar for studying. jandiala station master is very bad person. he has no sense how to speak.
          he always speak bad language with passengers.
          please take action against him fast.
          i shall be very thankful to you
          Aug 14, 2020
          Complaint marked as Resolved 
          Having a smart card with Rs55 as balance, but not getting detected on screen of machine.Went to belapur railway station but the person said we have given the outer machines on contract, its not related to us. This is not at all acceptable by me as i have paid money for everything, deposit, balance, etc but of no use. Then y to give this facility if not possible to handle.

          regards
          i am a passanger. there is a train named Marathwada Express coming at Mudkhed at 2am and it goes to dharmabad and come again at Mudkhed at 3am, and now there should be not to seat any person in that train, but i dont know this thing and station master does not announced that ! when i asked him about that he said i dont know anything ! its really very bad thing ! and His behaviour is not so good !
          i m a passenger in a local train ahmedabad to kalol went at platfrom no 12. In this Platform station Master Miss Nisha/Neha i dont Know exatly her name.. i m gonig to three times and said plz fan open in this paltfrom but her could not here, and any time said ok i will announced but she can't open fans int 12 no. platform than i talk to haed of station master and she run away and siad him i m wrong and she will right, , and Her behaviour is not so good !
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            R
            ramesh d garge
            from Pune, Maharashtra
            Dec 11, 2008
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            Ramesh D Garge
            Senior Citizen of India,
            ‘Yatnadeep’, Opp Magan Bhuvan,
            Nr G P O, Raopura, Baroda, Gujarat
            Pin Code – 390 001

            Dt – 6/12/2008

            Dear Sir / Madam,

            I am 70 years old senior citizen of democratic India. I have worked hard and paid taxes regularly all my life to the Government of India. On 5th December, 2008, I boarded train no-2933, Karnavati Express from Mumbai Central (BCT) and the train departed at 13-40 hrs. I have traveled via ticket PNR No [protected] booked on 30th November, 2008 at 08:44:19 am. Total fare Rs 447, Class II, D1/103, 99, 100. I was traveling with my 68 years old wife and 36 years old daughter. I was returning from Banglore to Ahmedabad via Kolhapur & Mumbai. We had been traveling for more than 36 hours already and waiting patiently to reach home at last.
            From Borivali station onwards at every station, so many people kept boarding the coach and they were literally standing on our toes and leaning on our bodies. There was utter chaos in the train with small children crying and the vendors making their way through this terrible crowd by pushing and stepping on people's toes. All these people have no reservation but the T.C. said that they had a right to stand and travel in the reserved compartment. We had no place to keep our luggage or our legs. No air to breathe. This was worse than traveling in the general compartment. No chaiwala or milk or water vendor sold us anything because they said there is no place to stand how can we give you a bottle of milk and take money from you? My diabetic wife had to go without her chai. From Surat the situation became worse and then we could not bear it anymore & decided to get down at Baroda instead of Ahmedabad and go to Ahmedabad by bus.
            I feel this is very very very unfair. Indian Railway is looting the common man by providing a reservation at extra cost by tatkal, on top of it passengers who have a reserved ticket are forced to travel in inhuman conditions because the law allows anyone to board a reserve compartment, even if they don't have a reservation and those others force the people with reserved ticket to give up their place & leave the train without reaching the destination for which they paid in full.
            Where do I go for justice? Whom do I fight and how at the age of 70? How do I protect my wife and daughter? I had taken my daughter to Bangalore for treatment. She was not well. We were both exhausted. Did we not have the right to travel in peace on our own reserved seat in the reservation compartment? Why? What is Mr. Laloo Prasad Yadav doing? Only increasing railway profit at the cost of the common man? Should these be no limit as to how many people can board a train and how many maximum no. of tickets should be issued for a particular train? I would request the Judges of the Supreme Court and High Court of India to please look into this matter seriously and take very strict legal measures to make sure that number of tickets sold by the Railway authorities for any particular train, match with the carrying capacity or total no. of seats on the train and under no circumstances should passengers without reservation be allowed in the reserved coaches to ensure that long distance travelers can reach their destination in peace without being harassed.
            Railway can introduce a separate coach without seats, for people who are willing to stand and travel because they desperately need to reach a particular destination. But under no circumstances should general ticket holders or waiting list ticket holders be allowed in reserved compartments.
            Please allow us to travel in peace. After all we are paying for it.


            (Ramesh D Garge)
            Senior Citizen of India
            I AM 65 YEARS OLD.TODAY I AM TRAVELLING WITH MY DAUGHTER &HER 3 CHILDREN FROM HATKANANGLE TO BANGALORE.AT HTK STATION MY RES IS IN B2 COACH .AFTER COMING THE TRAIN ALL BOGIES GATE ARE LOCKED & NO BODY IS LIKE ATTANDANT & TTE IS OPENING THE GATE AT NOON 2.30P.M. FOR THIS I AM VERY MUCH FRUSTRAD FOR THIS I AM ALSO REGISTERED COMPLAINT AT STATION MASTER CABIN THE NO-IS 01253 MY PNR NO.IS-[protected] &MOBILE NO.IS [protected].SO PLEASE TAKE ACTIION AGAINST STAFF RESPONSIBLE FOR THIS
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              Pranav Pandya
              from Pune, Maharashtra
              Dec 11, 2008
              Jun 24, 2023
              This thread was updated on Jun 24, 2023
              Resolved
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              Hi,

              On 11-Dec-2008, I was travelling through Ahimsa Express from Baroda to Pune, between 3:30-3:45 am early morning, I found sister's bag lost from my compartment between Karjat and Lonavala. We searched through each and every sleeper coach, however could not find. I tried to check for TC as well as any RPF jawan, however could not locate any.

              When I reached Pune railway stations, I can not locate any TC or RPF anywhere. Even, at customercare booth, none were preset as it was 4:30 am only :-(. When I visited the RPF police station, I found only one person luckily but sleeping. I made him awake, informed him, but instead of taking a complaint, he just had my name, address and contact number and even did not provide me any receipt. As I was travelling with my very small kid, I went home.

              I was surprised to see not a single RPF man at Pune staion, now a days, due to risk of terriorist attacks, I expected some body. My sister had lost her valuables and expensive clothes.

              I just wanted to hear from others and have very little hope about the receiving anything. Just want to put accross and let you guys to note about the way busy and crowded stations are managed.
              Aug 14, 2020
              Complaint marked as Resolved 
              Hi,

              Today on 6th Day of February 2010, I See a Bag Containing Some Clothes and Approx. 20, 000 Rs. and Some Gold Jewellery When I was Travelling in 4212 Intercity Express from Agra to New Delhi. When it was found the peoples think that it should be bomb. But after police checking it is declared that it contianes the above mentioned Items. Two Police members take that bag and leave the train on Palwal Railway station. I saw that all.

              If some body lost it then please contact to palwal (Haryana) Railway station.
              i booked my luggage from mysore to pune but noone was their in pune station to recieve it. It went to mumbai and then to chennai and from past 1 week there is no track of it. i am very much in trouble due to it.Day by day government is getting careless...
              Noticed a Apple charger & wat bottle left behind on 29 th April Kochuveli express to Bangalore in AC coach B1, near seats 41 - 45 at Ernakulam station. We have the telephone number of the person who, took the charger. We have the water bottle with us.

              Please call [protected].

              Warm regards,


              RS
              From travelling from Mumbai to pune on 12 June 2023 at 2pm 11019 Konark express I lost Quechua military green men trekking shoes of size 41. Till Karjat the shoes were present and before Lonavala they were gone by 3.30pm.
              Searched entire bogi lots of times like till 6pm till I reached pune.
              If found email to [protected]@gmail.com

              Lost my luggage and valuables and no help found on Pune Railway station - Comment #4110925 - Image #0
              Lost my luggage and valuables and no help found on Pune Railway station - Comment #4110925 - Image #1
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                A
                akhilesh prasad
                from Delhi, Delhi
                Dec 10, 2008
                Resolved
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                tdr refund PNR.NO.[protected]
                Dear Sir,
                I had been requesting for the refund, for the last 5 months, Though the train was cancelled and the ticket was booked by credit card, I had submitted the ticket in original at the origin station from where my tkt. was and taken a TDR(ticket deposit receipt).As guided by them i had send the TDR and application for refund to CHIEF COMMERCIAL MANAGER(REFUNDS)SOUTH EASTERN RAILWAY
                14, STRAND ROAD, 9TH FLOOR, KOLKATA-700001
                But till date o response had been given neither the money creditedback to my account.What should i do to take thismoney back from railway??PNR.NO.[protected]

                Pls guide
                Thanks
                Akhilesh
                Aug 14, 2020
                Complaint marked as Resolved 

                Railway — tdr refund PNR.NO.631-5041453

                Dear Sir,
                I had been requesting for the refund, Though the train was cancelled and the ticket was booked by credit card, I had submitted the ticket in original at the origin station from where my tkt. was and taken a TDR(ticket deposit receipt).As guided by them i had send the TDR and application for refund to CHIEF COMMERCIAL MANAGER(REFUNDS)SOUTH EASTERN RAILWAY
                14, STRAND ROAD, 9TH FLOOR, KOLKATA-700001
                But till date o response had been given neither the money creditedback to my account.What should i do to take thismoney back from railway??PNR.NO.[protected]

                Pls guide
                Thanks
                Akhilesh
                No Refund on TDR deposited on dated 05/04/09
                I had AC-3 TIER ticket in 8006 train.

                tdr refund PNR.NO.[protected]
                Dear Sir,
                Already deposited my TDR on 05/04/09. I got waiting ticket, thats why cancelled the same.At that time full of rush in this route from Rourkela to Howrah.I am watining till chart preperation.I got minimum waiting list from CKP to HWH . So i take this as urgent as my family & my son 11 yrs . with me.

                After all that is not confirm. So i want to cancelled this before reaching the train at Rourkela. But T T told that is not possible to cancelled from Rourkela, only possible from CKP.That is also surprising in the networking WORLD . So we return back to home & came on next day, T T told me make a TDR, that is best for you & got it within month by cheque . So i done the same as per T T . TILL date I am not getting this . Pl. arrange to send my cheque as early as possible.I hope you will do the same on my request.


                Best REGARDS,


                A KOLEY

                [protected]
                No Refund on TDR deposited on dated 05/04/09(3 AC ON Train No.8006)
                tdr refund PNR.NO.[protected]
                Dear Sir,
                Already deposited my TDR on 05/04/09. I got waiting ticket, thats why cancelled the same.At that time full of rush in this route from Rourkela to Howrah.I am watining till chart preperation.I got minimum waiting list from CKP to HWH . So i take this as urgent as my family & my son 11 yrs . with me.

                After all that is not confirm. So i want to cancelled this before reaching the train at Rourkela. But T T told that is not possible to cancelled from Rourkela, only possible from CKP.That is also surprising in the networking WORLD . So we return back to home & came on next day, T T told me make a TDR, that is best for you & got it within month by cheque . So i done the same as per T T . TILL date I am not getting this . Pl. arrange to send my cheque as early as possible.I hope you will do the same on my request.


                Best REGARDS,


                A KOLEY
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                  Brij Mohan Sharma
                  from Mumbai, Maharashtra
                  Dec 10, 2008
                  Resolved
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                  Resolved

                  We are facing this problem since interlocking system work done at New Delhi Railway Station. Its always
                  20 or 30 minutes late.
                  Aug 14, 2020
                  Complaint marked as Resolved 
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                    D
                    drmondalak
                    from Jammu, Jammu and Kashmir
                    Dec 9, 2008
                    Resolved
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                    Registration No. DPG/R/2008/[protected]IRCTC)

                    Dear Sir/Madam,
                    This is for your kind information that, I missed the train no. 2445 (PNR NO: [protected]) Ex New Delhi to Jammu-Tawi on 16th Nov. 2008 because o[censored]nexpected FOUR HOUR delay of incoming train no. 2815 (PNR NO: [protected]) which was sheduled to arrive at 17:05 at New Delhi.
                    Consequently, I missed the train on that day. I requested New Delhi Rly. Stn Master to do the needful, but he refused as my ticket was E-ticket.
                    It is very clear that, firsty, there was no fault on my behalf so I must get full refund of onward ticket.
                    Secondly, let me know how long this trauma of delayed train will be rectified. Lastly, there must be some direct train from Puri to Jammu-Tawi at least biweekly. I already Registered online as refered above, unable to contact the person as refered.
                    Kindly let me know how I shall proceed further.
                    Aug 13, 2020
                    Complaint marked as Resolved 
                    R/Sir,
                    Please supply the last fifteen day schedule of 8030, because of delayed train.
                    Thanking you.
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                      rajendersaini
                      from Bengaluru, Karnataka
                      Dec 8, 2008
                      Resolved
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                      Hi,

                      I want to complaint about the food quaity in train no :- 2649(sampark kranti - Bangalore to delhi ) on 21/11/2008, it was so bad that even animal will not eat that food. I think Mr. lolu prashad yadav is not aware of this kind of corrouption going on in food bussiness. Dal was not having single grain of daal, potato were not cleaned. worm were running in food. Please someone bring this in attention of MR. laaloo prashad yadav ji, everyting will fall in line. I wanted to log comapint there in trin itself but pantry guys did not allowed me to do so.

                      Thanks,
                      Rajender saini
                      Aug 14, 2020
                      Complaint marked as Resolved 
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                        M
                        Manik Hande
                        from Mumbai, Maharashtra
                        Dec 8, 2008
                        Resolved
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                        Manik Hande
                        JN-4, Building-2, Flat-8, Sector-10,
                        Shanti Sagar Apartments, Vashi,
                        New Mumbai – 400703

                        TEL :[protected]
                        MOB :[protected]
                        Email : [protected]@yahoo.com

                        Date :[protected]

                        Sub: request of refund due to unforeseen circumstances in Mumbai.

                        Dear Sir,

                        My family wanted a vacation & hence we planned to visit northern India by train. Therefore, we booked 4 adult tickets on[protected] at Vashi Railway Station, Navi Mumbai, under the “Tatkal Scheme” to travel to Amritsar from Mumbai by ‘Amritsar Express’. This train was scheduled to depart on 27/11/2008 from Dadar (Mumbai) to Amritsar at 23.45 hrs. train no of which was 1057. The ticket was booked for 2 Tier A/C & the amount paid on 25/11/2008 was Rs.8880/-. The PNR no of the ticket issued to me is[protected]. Zerox copy of ticket attached for your ready reference.

                        However, due to various safety & security concerns inflicted in Mumbai on night of[protected] and continued through out on 27-11- 08 and thereafter, we were scared to travel and decided to cancel our ticket. Therefore, immediately on 27-11-08 morning, we rushed to the cancellation counter at Vashi Railway Station (New Mumbai) where I was advised that under the “Tatkal Scheme”, tickets cannot be cancelled and no refund of any sort is possible.

                        Sir, I sincerely request a refund the ticket amount of Rs. 8880/- as we have not cancelled this trip because of my personal reasons but due to the unfortunate and unforeseen circumstances/acts that shook Mumbai from[protected] evening.

                        Sir, I think it’s quite a reasonable and rational decision of me and my family to cancel our trip due to security concerns and natural fear in our minds about the happenings in Mumbai.

                        Considering above, it is sincere request to you to consider our claim of refund of Rs. 8880/-.

                        For any more info please contact / correspond with me either via mail or phone details of which are above.

                        Thanking you,

                        Yours faithfully,




                        Manik Hande
                        Aug 14, 2020
                        Complaint marked as Resolved 
                        sir
                        i Want manmad train ticket cost.
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                          A
                          Ajay Kasat
                          from Pune, Maharashtra
                          Dec 6, 2008
                          Resolved
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                          This is most useless decision from Indian railway just to create problem for commuters...Adding a new birth in side means all the three person cannot sit or sleep properly as it is suffocation, also there is problem for keeping bags as adding new seats there is no addition on baggage space and other facilities...I have almost stopeed travelling in train after this change
                          Aug 14, 2020
                          Complaint marked as Resolved 
                          My last experiance with the extra birth at side middle was the worst experience of my life, Now onwards I m going to travel by trains.
                          Lot o[censored]ncomfirtness due to this extra birth, also lot o[censored]nreserved people are travelling & at night they are slipping on the floors & no any space for walk, it is horrible that the lidies & childerens can't go to the toilet in night.
                          Instead of causing inconviniance to the 72 passangers, railway can add one bogiee in each train, if railway didnt remove this extra birth, including me many people will stop travelling by train.
                          recently i had travelled from Lucknow to Mumbai & back by A.C III Tier, i feel it was the most horrofing experience of my life, the addition of the extra berth on the side, I wish the Hon.Minister to travel with his family with the allotoment of the side berths, no need to explain, i am sure the same day he will withdraw such coaches, Morover i have learnt that in the southern railways such additional berths in III A.c have not been implented due to the resistance given by the passangers then why in North, hope better sense prevails and the decission is immediately withdrawn
                          Traveling in train has now become pathetic. The extra SM birth has increased the discomfort. Please thing for ladies and childrens too. No extra space for baggage, bogie too much crowded, extra passengesr boarding the trains all the time whetrer day or noght. Please remove this SM birth, dont make the journey hell. Minister please listen
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                            M
                            Mrs. Divyal Jogal
                            from Mumbai, Maharashtra
                            Dec 5, 2008
                            Resolved
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                            Resolved

                            I was traveling from Byculla to CST and was asked for ticket from the TC. I showed the pass I had which was valid upto next three months. But still she argued on the matter of mismatch in ID Card number and the ticket number. On this basis she asked for a fine of Rs. 263/- from me. When I refused to pay, She took me to the CST main office, and there the gentleman sitting was very rude in his language. When I asked to show the rule book regarding penalty they answered in a very bad way and said that they will give the receipt for the same. The receipt which they gave me, was not against the penalty charges but for the excess luggage carrying charges(i can provide u with the receipt). When asked about it they told this was the proper receipt and I was not able to argue any further since I was inside their office and two of men were present who were speaking a very dirty language.

                            1. There is often a mismatch between the idcard number and the train pass number issued by the railway.

                            2. The person issuing id card hardly take any efforts to see that the photo is properly stamped.

                            3. Above all the language used by these people is very bad and they work as if they are not paid for their job. I have seen many commuters standing in queue for train pass abusing the window clerk ( window number 13 – kalian station) for not giving proper service.

                            ARE THE RAILWAY EMPLOYEES NOT PAID, THAT THEY BEHAVE IN SUCH MANNER??
                            Aug 14, 2020
                            Complaint marked as Resolved 

                            Central Railway — poor employees

                            Lethargic and corrupt employees of central railway – Mumbai

                            I was traveling from Byculla to CST and was asked for ticket from the TC. I showed the pass I had which was valid upto next three months. But still she argued on the matter of mismatch in ID Card number and the ticket number. On this basis she asked for a fine of Rs. 263/- from me. When I refused to pay, She took me to the CST main office, and there the gentleman sitting was very rude in his language. When I asked to show the rule book regarding penalty they answered in a very bad way and said that they will give the receipt for the same. The receipt which they gave me, was not against the penalty charges but for the excess luggage carrying charges(i can provide u with the receipt). When asked about it they told this was the proper receipt and I was not able to argue any further since I was inside their office and two of men were present who were speaking a very dirty language.

                            1. There is often a mismatch between the idcard number and the train pass number issued by the railway.

                            2. The person issuing id card hardly take any efforts to see that the photo is properly stamped.

                            3. Above all the language used by these people is very bad and they work as if they are not paid for their job. I have seen many commuters standing in queue for train pass abusing the window clerk ( window number 13 – kalian station) for not giving proper service.

                            ARE THE RAILWAY EMPLOYEES NOT PAID, THAT THEY BEHAVE IN SUCH MANNER??
                            ticket number 88629117/8 total 8 berth travling from asr to ngp on 24/10/09 time 11;35 a person tellimg him that he is an scoth t t came wih chart without uniform and started misbehaving with the ladies and taken rs5000 from the ladies for which i had told and meeted the dy manager rajiv malik in gwalior and i had taken the snap of that peron which i am sending to you and if no action will be takn from your side the same copy will be submitted to railway ministery and media along with the all th detail waiting for 7days what action you are taking
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                              S
                              shreerang yadav
                              from Mumbai, Maharashtra
                              Nov 30, 2008
                              Resolved
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                              Travel details - PNR [protected] ; Class 3A ; Ahmedabad to Mumbai ; Train No 9018 ; Coach/Berth B1/01 and B1/04 ; Traveller names - Shreerang Yadav and Pratik S.

                              Complaint: Dirty blankets and pillows provided. On requesting for clean blankets and pillows/ bedsheets, the coach attendant Sanjay Jaiswal misbehaved and the complaint book was not provided inspite of several requests.
                              I would like to seek refund of the fare difference between 3A and SL Class as I have not availed any services.
                              Aug 14, 2020
                              Complaint marked as Resolved 
                              Travel details - PNR [protected] ; Class 2A ; Kacheguda to Manmadi ; Train No 16733; Coach/Berth A1/11 and A1/12; Traveller names - GVSSNR PRASAD and G SEETHA BAI

                              Complaint: Dirty blankets and pillows provided. On requesting for clean blankets and pillows/ bedsheets, the coach attendant misbehaved and issued used one the complaint book was not provided inspite of several requests.
                              I would like to seek refund of the fare difference between 2A and SL Class as I have not availed any services.
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                                S
                                Shyam Kr. Varma
                                from Chennai, Tamil Nadu
                                Nov 30, 2008
                                Resolved
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                                Resolved

                                Dear Sir,
                                This is Shyam Kumar Varma, resident of Mumbai. I was returning from Basti station (U.P.) to Mumbai via Avadh Express(Train no: 9040) on 27 Nov 08 and had 3 tickets + 1 waiting list ticket with a luggage of 140 kgs approx. I have already weighed the same 2 times from my side also. But When the train entered to Madhya Pradesh on 28 Nov 08, 2 T.C.'s came with a faulty weighing instrument (The local bhangar wala carries the same type of weiging instrument). And they weighed my luggage & said my total luggage is 180 kgs and charged me 2720 Rs for excess fare. They did not even considered my 1 waiting list ticket for luggage purpose. He said only 3 person's ticket will be considered and luggage of 105 kg will be considered. I argued with them a lot that this is wrong but it was of no use. The T.C was also accomapanied by GRP police and T.C said that i have to get down at next station and they will handover me to GRP police station to face the consequences. Finally the matter was settled by 908 Rs and I was even given a receipt for the same. I don't if this receipt is original or not. But i knew what happenned was not correct, but was forced to pay since i was not alone but was travelling with my wife, old mother and brother and did not want them to suffer. 908 Rs is not a big deal for me, but Indian Railways need to take action against such T.C's.

                                One most important thing, When the train enters Madhya Pradesh, many such instances occur. I repeat such things happens many times, as soon as the train enters M.P.

                                Pls do the needful as others atleast should travel safely without any mental torture which i had gone through.
                                Aug 14, 2020
                                Complaint marked as Resolved 

                                Railway TC — unnecessary charged by TC

                                Hi,
                                Sir/Madam,

                                My parents had traveled on 21 july 2010 from Ujjain to Ahmedabad .
                                the problem started at the ujjain station, as per new time table (changed since 1 july 2010) train comes at Ujjain station at 00.10 A.M. so my parents reached at station on 20 July 2010 night because day and date changes after 12 in night , there they found somebody else already was there on there seat , actually they were also right on there place because they had also ticket for the same seat ,but they boarded at Indore station where train started before 12 A.M.
                                at the Ujjain station T.C said to my parents that they can seat on there alloted seat as it is Railway system fault ,but as soon as train started and Nagda station arrived T.C started troubling my father and mother who are 71 and 62 years old respectively and my mother has cancer and suffering from arthritis problem. T.C was threatening to my parents that they should get down or he will make without ticket charge against them ,he was repeatedly asking Rs.900 from my parents,at Ratlam station T.C asked to buy new ticket or else give him 900 Rs.how can and why a old person get down at the station in the rainy night who is having right reservation ticket? finally negotiation started between my father and the T.C , T.C said okay give me 600 Rs ,& later on at 300 Rs. he allowed to sit till Baroda station ,at Baroda station my parents had to get down from the train & had to bought a new local ticket from Baroda to Ahmedabad .
                                Actually T.C's intention was only to take money from my old father who was poor and helpless in running train .
                                I appeal to consumer code pls take action against the TC who was on duty from Indore to Baroda on 20 July P.M.to 21 July 2010 P.M.in Indore-Gandhinagar exp (shanti exp).
                                If there is still humanity exist in this world so you will definitely take action against the T.C so that next time onwards no one such a poor and old people like my parents will have to face such problem who were naive and innocent and right on there place.
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                                  B.RADHARANI
                                  from Mumbai, Maharashtra
                                  Nov 27, 2008
                                  Resolved
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                                  Resolved

                                  Dear Sir/Madam,

                                  I had a very bad experience on 21st November, 2008 in 1013 LTT-Coimbatore Express having PNR No.[protected] in Disabled Coach, marked as S-12 (SEAT/BERTH Nos.1, 2, 3, & 4 - allotted to me, husband and two children).

                                  We had a tension full atmosphere through out the journey. We could not get down and have water and food to our choice. We were forced to spend the entire night without proper sleep by the Disabled and General Public who were banging the door in each station. Further, all the tube lights were on and there were no provisions to switch off the lights.

                                  Even the Guard who was in the next coach was not aware of this arrangement of Railways and the Guard threatened us with penalty clause at Raichur Station. Initially the Guard was not prepared to listen to us and kept on insisting us to open the door. Only after our repeated explanations, he came down and instigated the public to go for a complaint with Railway Authorities.

                                  To avoid this confusion, the Railway Authorities should stop allotting the reservations in Disabled Coach and keep the entire coach meant for Disabled only.

                                  We felt extremely guilty to travel in the said coach. We could not open the door and share the accommodation with the Disabled due to safety.

                                  We request the Railway Authorities not to repeat this kind of hardship to the Passengers in general and Disabled in particular.

                                  B.RADHARANI.
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
                                  Madam/Sir,

                                  I regret to quote that i feel ashame towards the bad service provided by railways esp. in disabled coach. My father is physically disabled person and we got berth in the disabled coach. But, we harldy had a sound sleep.

                                  We have travelled on 18th October 2009 in Amrita express (train no. 6343). We have boarded from Trivandrum. From the source station itself, five people entered into this coach and it should be noted that they were not disabled persons. After reaching at Kollam, a lot of people including Coolies(Hindiwalas without the tickets) has entered into this disabled coach like in a general compartment.

                                  The train time from Trivandrum is 11 PM. We entered the train at 10.40 PM. It is pathetic to note that no TT has came to check the ticket.

                                  Then for what purpose they have set a coach for disabled???? Its better to change the board as "General Compartment". Even the lights cannot be switched off in this coach!!! In my father's berth, many people have sitted around him without any consideration. They are telling its an usual thing in the disabled coach... so there is nothing to get wondered...

                                  Then Whats the meaning in reserving berth for disabled persons... Even if we have a complaint... to whom we have to quote it???? The guard, TT, Railway police... everyone are not giving any notice to the disabled coach... After reaching at Thrissur, we gave complaint to the Station Master in oral... He says our people are like this only!!!

                                  I feel ashame about our Indian Railways who are not taking the responsibility with regard to the convenience of the travellers...

                                  Its better to cut the coach for disabled rather than making them in troublesome situations.

                                  With lots n lots of regrets...
                                  Karthika K.
                                  i am very happy that i read these complaints . i was about to take my sister who is physically handicapped and lost her ablity express, to mumbai but now i will not do that mistake, i feel extemly bad about the sufferings the above had to under go, due to to the attitude of the railways . the said compartment marked for disabled should be exclusively for the said persons and proper care should be taken to keep it clean and the guard should be given the power to get rid persons other than diabled and their care taker. a permanent attender can be posted in the compartment.like the one they have in higher classes, to provide the facilities the railways can fore go the concessions given to to the disabled, or it can be made optional. people who are willing to pay extra to get better facility.
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                                    Kalyan Srisrimal
                                    from Hyderabad, Telangana
                                    Nov 27, 2008
                                    Resolved
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                                    This month i had to travel from Jodhpur to Bangalore with reservation in sleeper coach in Train no. 6507. As train left the Jodhpur station and passed through 3-4 station, i noticed that lot of people in the coach are travelling with unreserved ticket. To my great surprise i again noticed that TTE is allowing that to travel in resered coach by collecting penalty. In night there was no space to go to the bathroom as all the people with such ticket were sleeping on the floor. There ware almost 150 people in the coach which is having a capacity of 72 person to travel. The ladies passenger were facing a horrible exprience as they couldn't go to the bathroom. I am asking why railway is more keen on collecting penalty amount on the cost of comfort of the passengers who reserve their birth 3 months earlier for smooth and comfortable journy. I request the Railway Authorities to stop such practice and restore the comfort to the passenger having reserved ticket.
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
                                    I wonder if anything has been done about this. I faced the very same problem yesterday while travelling from Palakkad to Bangalore. Lots o[censored]nreserved passengers boarded the reserved compartment and were sleeping on the floor. We were not even able to keep our feet down. I was travelling with my one year old daughter and was finding it very difficult to put her to sleep in the middle of all this mess. I was waiting for the TTE for him to send these people away but as usual, they are never bothered !! Absolutely irresponsible behaviour! Wonder when the country can boast of development when at the grass root level itself we fail considerably bad! Pathetic!
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                                      Sharib jafri
                                      from Chennai, Tamil Nadu
                                      Nov 26, 2008
                                      Resolved
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                                      I booked a ticket for 2 through an authoirsed agent for 25.11.2008 in Kashi V express.
                                      One of the passenger was a lady with a kid.The birth nos were 33 and 36. I had to give rs. 100 to the agent just to get the lower births. On the ticket too it was mentioned lower birth against both nos.
                                      To my supprise when boarding the train found both now are upper births. Thats because a birth was added to the side.
                                      Many passengers were facing so problem.When checked sites like indianrail.gov.in there were no updates until today.
                                      good going Indian railway
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
                                      Dear Sir,

                                      Mujhe bade afsos se kehna pad raha hai ki. main HZN se chalkar Bangalore jane wali Rajdhani Exp me safar kar raha hoon.. main waitin me hoon. or TT mujhse Rs, 1000/- ki mang kar raha hai. bahut buri halat hai.. me janana chahata hoon agar jagah nahi hoti to itni lambi waiting list koun banai jaati hai...
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