Indian Railways Complaints & Reviews

This e-mail copy given below is having all the detials pertaining to my complaint. I had booked ticket from bangalore to lakmanya tilak station on 12.08.2008 that day train was late more than 10 hours we request to department for cancellation of ticket they responded and forwarded my complain to TDR department but more than 90 days over my refund i have not received please help to get my refund.i am encloseing all mail sent details to department....

Hi All,

I have sent a mail to '[protected]@irctc.co.in'; '[protected]@irctc.co.in'; '[protected]@irctc.co.in'
about my refund status as below. But no one is responding.

Hi Indian railways,
I have booked a train ticket as mentioned below. And I have submitted for File_TDR.
Ticket has been cancelled on 22-Jul-08. Nearly 4 months are over. I am not yet received ticket fare....

To

The Railway Minister
Delhi

Date:- 24/Nov/2008

Subject:- Complain about Misbehaving and not co-operating.


With due respect, we citizen of India, want to bring in to your kind attention about the problem that my mother and my grandmother faced at the time of boarding of the train. Ticket no. 15948451, 2 tier A.C, PNR no.[protected] dated 23-11-08 Mandor express boarding...

I am residing in Daman. On 17.11.08 I booked Tatkal ticket from Udwada Station (between Vapi and Valsad) for Trivandrum-Bikaner Express, (6312).I opted for two lower berths for my aged parents and got the same. PNR[protected]. Coach S2 and seat 57 LB, 60 LB. But on boarding the train they found that both berths are upper berth. This was very difficult for them. Somehow other passengers helped them and gave their lower births. But I cannot...

Dear Sir/Madam,


Greetings! I am one of the regular commuters in train. Below is a request not a complaint.

As you know, we have a dedicated unreserved coach for ladies in the passenger/express trains, which is positioned as a last coach near to the officer who gives the Train Signal.



As per the security is concerned, it could become high risk to have the ladies coach...

The services provided as the Reservation counter for the railways at Manali, kullu, is a shame and a sham...
The gentleman (the only person ever available there) sits there from 8 a.m. to 12.30 p.m. from Monday through to Saturday. He is very rude to the people that come there... coming short of abusing them. He never has change ( which is a fair reason) and so pockets all the money that he should be rightfully returning to the people....

I have booked a ticket from Pune to Hyderabad PNR No.[protected] on 7th November 2008. Till 16 Nov 2008 the waiting list of the ticket came down to W/L 3. The same status is getting continued from past 3 days. Not even single passenger cancelling the ticket from 4 days is very unlikely. Could you please look into this why from 4 days the status is still W/L - 3...

From: Ottur, Sooraj
Sent: Thursday, October 30, 2008 9:28 PM
To: '[protected]@swr.railnet.gov.in'
Cc: '[protected]@swr.railnet.gov.in'
Subject: RE: Auto Reply From SouthWesternRailway


Flat no G20, Meenakshi Residency, Arekere, Bannerghatta Road,

Dear Respected Sir,

I had booked a ticket to Ernakulum and the PNR no is[protected] and it was Tatkal WL 74/75/76....

To;
The station house officer
GRP,
gudur,
nellore district
andra pradesh


SUB; LOSS MY VIP TRAVALING SUITCASE(BLUE) WITH EXSERVICEMAN DISCHARGE BOOK ORIGINAL, PAN GARD ORIGINAL, DRIVIVING LICENCE ORGINAL(LMV), SBI PASSBOOK SAVEING&RD, NTTF AT TATA TECNICAL EDUCATION ID AND VALUIVE Rs 9000 APPROX.
SIR,
I am an exserviceman, prsentily working in NTTF At RNTC...

The slow train to Churchgate whose scheduled time at Santacruz is 18:21 hrs. is always late by 15 minutes leading to lot of inconvenience especially for boarding a connecting train...

To,
The Senior DCM/Howrah
Eastern Railway
Howrah



Respected Sir,

I, Smt.Uma Chakraborty, W/O Debasis Chakraborty residing at Rescourse para (opp.Govt.Quarters: A/17)P.O.&P.S.Jalpaiguri Dt.Jalpaiguri.Ph.no.[protected] would like to state that I am a physically handicapped person and I have a proper certificate regarding this.I with my family have been in Chinsura to my...

I want to make complain regarding the facility in train 2578/Bagmati Express.



I did journey on date 17Oct 2008 in 2578/Bagmati Express;



The things are very bad in train;



A/C cooling is not correct. Some time its very hot inside coach.
There was no water in toilet in evening as well as in night on 17th night
There is only one chhader...

Subject: Complaint against the more charging for veg. meals by pantry car personnel’s staff.
Sir
I would like to inform that I undersigned travelled with my family members from Manmad to Nizamuddin on 4th November 2008. The information of which is described below:
PNR no. [protected]
Train no. 7305/NZM link Express (Goa express 2779)
From Manmad Junction (MMR) to NZM (H. Nizamuddin)
Total passenger-06br...

This is in response to your new decision to introduce a side middle birth in 2839 Howrah –Chennai mail. I was travelling in the said train on 8/11/08. When I boarded the train from Howrah I was struck by the awful commotion in the bogie which was quite unusual for a 3A.C bogie . On further enquiry I found out that a new berth has been introduced as side middle birth . I felt very bad to see this new development. Because it greatly hurt...

I have been provided with AIRTEL No [protected] (Post Paid CUG-Indian Railways) by Railway as I am posted as Chief Materials Manager at Integral Coach Factory/Chennai.
I have registered with Customer Service of AIRTEL to send me message regarding unbilled amount on daily basis.I have receved following message during last three days.
Approximate unbilled usage as on Amount
[protected] Hrs Rs.6.08
[protected]...

Dear Sir,
I booked one i-ticket on 27-09-08 as per enclosing letter. When the ticket was not delivered I mailed the complaint on 2nd Nov 2008 to [protected]@irctc.co.in but the complaint has not been resolved as yet.
You are requested to look into the matter & resolve my complaint.
Regards
Vijay Rajbansh


Note: Forwarded message attached

-- Original Message --

From:...

I fail to understand why senior citizens are allotted only upper births ? Made 3 attempts to book a ticket for my father aged 84 and got upper birth all the 3 times ! PNRs are : [protected], [protected], [protected]. Other examples from the past are ; [protected], [protected], [protected], [protected].

Though the ministry claims to be very passenger friendly and IT savvy, yet the reality is that the ministry is still ruled by people...

I went to the railway station at night dated 07/11/08 to see off my few guest (Representative of Allahabad High Court) to catch Nauchandi Express train No. 4512 there two tickets for AC 2 Tier waiting 1 & 2 and another ticket of AC 3 Tier valid ticket.

When the train reached to Rampur station (time 12.23) we immediately came down to AC 2 Tier coach and no T.T. or railway staff was there, I immediately asked to the attendant...

To,

Sh. Lalu Parsad Yadav
Railway Minister
Govt. of India

Respected Sir,

I am Rovin Singh R/o of Dwaka, New Delhi. I am working in Tehsil Distt Gurgaon as a computer Operator under Haryana Government. I have a valid M.S.T Pass. On 3.11.04 I boarded in train No. 385 i.e. Kalandi Passenger Train (Delhi- Rewari) along with my six friends from Palam railway station. The above said train...

I traveled with my family from Ahmedabad to New Delhi on 1st November by Ashram Express Coach B-1(3 AC) Seats 29/30/32 & 40.
The passengers on Seat 25 was with 2 additional passengers (wait listed) & passenger on Seat 28 was with 1 additional passenger (wait listed).
When I objected to Ticket checker about this over crowding, instead of asking Non-confirmed passengers to get down he ADVISED us to Adjust.This is ridiculous....