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Indian Railways Complaints & Reviews

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Last updated Apr 12, 2024
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Indian Railways reviews & complaints page 305

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S
Swapan Kumar Panja
from Gurgaon, Haryana
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Pending refundable amount for unused ticket

DearSir,

All requisite formality filled & ticket were sent for refund of the Fare for ticket booked in Rajdhani from HWH - NDLS Dated 14-JUN-08, it was not confirmed, inspite of purchasing in TATKAL Quota, PNR[protected] Ticket No: KKKC 83749168 Class - 3AC,
Person S k Panja & Suparna, Amt : 3640/-,
Request for refund the amount due to defiency of services which has not been provided.
br...
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P
PHULARE SANTOSH G
from Cuddapah, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ticket seller misbehavior at baroda statuion

on 16th Aug-2008, i was at baroda railway station, to leave towards bharuch at around 9:45 pm.
Thre when i was standing in line to purchase a ticket for baroda express, the person who was giving ticket was talking and giving to ticket inside the window to someone and i told him to give ticket as i was in hurry, as i need to go to collect some appliances from someone else. then that person first said that Bharuch ticket one cant get,...
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P
P.Satyaprakash
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Safety & Security in Indian railways

I was travelling from Hazrat Nizammudin (New Delhi) to Secunderabad on by Rajdhani express, Train no.- 2438 on 10th Aug'08. For the last one & half years I have been travelling by flights. Since the recent hike in flight fares, I booked reservation for myself, my wife & son in the Rajdhani express in II AC.
On 11th Aug'08 morning at about 5:20 am, we found that the handbag of my wife was stolen. This happened just...
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S
Sheel148
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Where is my Money?

Indian Railways Online booking…Money disappears between Railways & Payment Gateway of ICICI Credit Card.
Recently on August 14 I tried to book the tickets for my family on the net. At first it appears a great site and it has all the ingredients to become popular with the Netzens. But my experience is such that I am frightened of the use the net. What happened on that day? I registered with the Railway site with my E Mail...
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J
Juin Dutta
from Vadodara, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

e-Ticket cancellation

Respected Sir,
We would highly appreciate if you take up the following issue.
1. We had confirmed railway e-tickets from Nizamuddin to Vadodara on 2nd June, 2008. Pnr Nos are [protected] ( 6 persons) and [protected] (2 persons). Train No 2954 Aug Kranti. The tickets were booked with SBI Railway Card. Total amount: Rs 7380+Rs 2480= Rs 9860

2. The train was cancelled because of Gujjar movement in Rajasthan.
br...
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B
Binyl Koshy
from Thiruvananthapuram, Kerala
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No TTR for 4 hrs Special Train, Shabby Train

i travelled by 0657 Special Train introduced for Independence Day travellers from Chennai- Trivandrum starting at 830 pm from Chennai on 14th Aug/2008.

The bogie S12 was the most shabby, with unclean toilets, . The train was filled with Salem passengers & Kerala bound passengers, with Waiting list tickets in reserved bogie. Instead of the TTR Mr. Balasubramaniam coming within 1 hr, he arrived at 1230 am.The passage near...
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D
divya vaishnav
from Mumbai, Maharashtra
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Non receipt of refund of e-ticket

I HAVE NOT RECEIVED REFUND OF E TICKET BOOKED VIDE PNR NO. [protected] FOR 4 PASSENGERS DUE TO CANCELLATION OF TRAIN DUE TO RAJASTHAN CASTE AGITATION.
DETAILS OF TRAVEL; DATE : 18.6.08.
FROM CHAKI BANK TO BOMBAY CENTRAL
TRAIN NO. 2072 JAT BCT GR. SP
CLASS: 3 AC. AMOUNT PAID FOR 4 PASSENGERS 3191/- VIDE ICICI BANK CHDQUE DETAILS OF PASSENGERS
DIVYA VAISHNAV FEMALE 31YRSPARVESH KAUR FEMALE 57 YEARSbr...
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A
Ashish Morbia
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bad behaviour of tc

sir,
i have a complaint against one of tc of western railways named RAMKELAL YAADAV (in kutch express -9131)

my father-in-law had to go for emergency for kutch at 08th august 2008 by kutch express and that was so emergency so when we reached at bandra station first we taken local ticket from windows and after that we had asked tc to confirm that local ticket into reservation if there is any availability. that tc show...
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K
KRISHNA SUMANTH RAMADUGU
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ticket is not Confirmed

I booked SlepeerClass(SL) ticket from Kakinada Town(CCT) to Chennai Egmore(MS) on 29-july-2008 for my travelling date is 10-aug-2008 and it having avaliability of around 45 seats.
But my bodarding is Ongole(OGL) and my date of boarding is 11-aug-2008.
After i paid all the amount and taken print out and it is showing waiting list 35.
Note:- enven though i selected from CCT to MS, final ticket is still showing as waitinglist.br...
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A
Ahmad
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Excess charging for 2nd AC

I have traveled from Hyderabad to Bangalore
Train: 2785
Berth no: 35-SLB
Ticket No: 30234906
PNR No:[protected]

I would like to bring to your notice that the passenger travels on 2nd A.C on the SLB & SUB have been charged
more and the logic is as follows:

2nd AC SLB/SUB

1) The length is not the same compared to LB/UB
2) The width is not the same compared...
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D
Dilip Sewakrao Nandanwar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund claim of Reservation

We have submited my application for refund dated 11/06/2008. Railway staff (Desptch Section) told me we will refund of your claim within one month, but we have not received any intimation or responce from your end so far.
I have claimed on the ticket no. 13493867, PNR No[protected], A/c 3 Tier, this is for your perusal.

You are requested to send the refund at the earliest....
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S
S.chakrabarti
from Machilipatnam, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Indecent behaviour of Railway staff

Today at around 2:30 pm I phoned Indian railway number([protected]) for knowing the departure time of Shipra Express.What he answered is not audiable.Again I asked him whether it is in right time or not.Insatantly he abused me in telephone.I asked his name.He refused to tell his name.Earlier also I have faced this kind of behavoiur.I hope Railway authority will look into the matter and initiate necessary action against that official.br...
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V
Valli subbu
from Kodungallur, Kerala
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Booked parcel not delivered even after 26 days

sir i was an M.tech Student of IIT Roorkee, INDIA(which is one among the best institution in World).i have graduated this year and i sent my things to chennai through Parcel service of Indian Railways from Roorkee on july 6th.today the date is august 1. till now i have not received my parcel. i have my valuable books in that parcel. i have lodged complaint in Chennai NR cell wing. but it was of no use. they are telling that Northern railways...
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G
geojohn
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Negligance of Level Crossing Employees

This is to get your notice into how your level crossing employees treat road passengers at Trivandrum.
The incident took place at Station Kadavu Level Cross, Near VSSC, Thumba, Trivandrum, Kerala.
I was driving my car and when I reached middle of the crossing bell rang and the level cross personnel started lowering the gate as if i shouldn't have gone through the gate. When I reached the other end he lowered the gate...
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J
Jaspreet Singh Oberoi
from Gurgaon, Haryana
Jul 22, 2022
This thread was updated on Jul 22, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pathetic condition and service of Swarn Shatabdi Express(Amritsar)

Sir/Madam,

This is really pathetic to see the situation of SWARN SHATABDI Express, one of the best trains of INDIAN RAILWAYS..
Some serious complaints/facts are as follows:-

-- There was no cleaning staff in the train. We ourself have to clean the tray tables of our seats or we have to keep newspapers on the tray tables to have our food.

-- The cleaniness of the toilets and the washbasins...
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L. V.Sridhar
from Pune, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pathetic Service on 2906 Down - Inhuman Indian Railways

I wish to bring to your notice the total breakdown of services on the 2906 DN Howrah - Porbandar Express leaving Howrah on Saturday 19th July 2008.

My wife and her mother ( a senior citizen ) were travelling from Howrah to Jamnagar by AC 2 Tier ( Coach A1 ) on 19th July 2008 .

The following incidents and lapses highlight the pathetic state of affairs in the Indian Railways :

1. No drinking water...
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S
sushil
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STOLEN SUITCASE

I came to Varanasi Jn to pickup train Tapti ganga exp. on 19/07/08 . I put sootcase below seat since train was going to start when I was on seat three persone came with news paper & statrted reading by defolding paper, At the same time they are success to stolen my sootcase having lots of jwellary & new cloths having cost around one lac .Kindly be aware about such type of incident & allert from such persons during train journey....
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M
M.K GUPTA
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding coach Indicator and services provide by Jammu Rajdhani

DATE: 19/07/2008


To,
The Minister of Railway (india)
Sh. Lalu Prasas Yadav ji


Sub: Complaint Regarding coach Indicator and services provide by Jammu Rajdhani

Dear Sir,

Indian railway is supposed to be biggest railway in world, but to my dismay the services provide by the Indian Railway are degrading day by day. I am not sure what is the problem behind...
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T
TAMIL YOGANATHAN R.
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Dual allotment of Berth - Reg.

Sir,

For worshipping Shiradi Sai Baba, from Chennai, I have booked a SL Ticket for Traine No.1042 on 09.07.08 for myself and 4 of my friends. On 09.07.08 morning, the status of our ticket was that the first 3 passengers berth were confirmed. For Passenger 4 & 5, the position was RAC 71 in Coach No.S3. Everything was fine upto this.

After boarding the Train, the TTR allotted Berth Nos.8 & 10 in...
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Shobana Lakshminarasimhan
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ridiculous idea of adding side middle berths and unscrupulous Ticket collectors

I travelled in Mysore-Myladuthurai train (6232) on 11th July, 2008 on S11 coach with my husband. Our berth numbers were 15 and 16, which are supposed to be Side Lower and Side Middle. The Ticket Collector came and checked our tickets. A passenger approached us and said that he was alloted a side berth. We told him we have been alloted the side lower and side upper. The ticket collector then came and told us that that side middle berth is...
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