Indian Railways Complaints & Reviews

SIR,
I booked my scooter and a steel box from old Delhi Rail station on ticket upto Meerut city on 22nd Mar 09, sunday by delhi Haridwar passenger. The same day the items were loaded but at Meerut city despite my frantic effort o[censored]nloading the items through the guards and parcel Babu of the station it could not be unloaded for, the babu came very late and said that the door was tight.The items were overcarried and still now it is missing.
I lodged a complaint at the station vide complaint No 021 at the station at 2145 hours.
I request you to do the needful. I am an Ex-serviceman presently working at Meerut in a private college.
Yours faithfully,
Prakash bhadury

Pending refundable amount for unused ticket
DearSir,

All requisite formality filled & ticket were sent for refund of the Fare for ticket booked in NZM DDN AC EXP from Nizamuddin - Dehradun Dated 24-Oct-08, it was not confirmed, , PNR[protected] Ticket No: 13199251 Class - 1AC,
Total passanger 3
Request for refund the amount due to defiency of services which has not been provided.

Rgds
Shivender
[protected]

Misuse of DISABLED coach by normal persons & railway employes in bangalore to chennai trains .

regurlerly i travel from bangalore to chennai, in chennai express disabled coach is fully filled with railway staff & they close the all windows & doors it is very horriable to get into coach..

please new unresarvation tiket seller counder job details please

Indian Railways — Money Debited from Credit Card without Reservation

Hi,

I had booked my tickets online from IRCTC website for my travel from Bangalote to Chennai - 2 Tickets using my Credit Card. The ticket was booked on 11th Nov 2008

The first time the transaction was unsuccessful however money was debited from my card. I was expecting an auto transaction of the same for getting the money refunded, however it hasnt happened till date.

Pls help me in geting the amount refunded. Pls provide me with point of contact for the same.

Regards
Sankara Narayanan.C
[protected]

Is your problem resolved . If so, please let us know how and within what time frame it has been resolved?I t will minimize harassment of innumerable people suffering under similar circumstance.

J,

I would say one thing first-
1.Do not give up.File another complaint addressing the "Chairman, Railway Board, Ministry of Railways, GOI"
2.Additionally, send a copy to the Hon'ble Minister, Indian Railway, The Zonal Manager of the said Railways and the SBI Card Services Pvt. Ltd.(This card company has been adjudged as one of the worst companies in terms of customer harrassment)
3.Wait for a reasonable time
4.NOW, send a complaint to the RTI (Right to information).The url of this is - 1.www.rti.gov.in/webactrti.htm 2.www.rtiindia.org/ or 3.righttoinformation.gov.in/
You'll find some useful info here.
IF EVERYTHING FAILS TO WORK-
4.You must file a lawsuit.I suggest you to move thru "Consumer Forum" first for faster action.
Thank you,

Deep

i want to cancelled by ticket

i want to cancelled my railway ticket

i want to cancelled my railway ticket for 15th july09 from mariani to patna.

i want to cancelled ticket from 15th july 09 from mxn to patna

cancell

cancell from mxn to patna for 15th july 09

for bandh the train was cancelled (Indian Railway) train no. & name - 2841/ coromandal exp, departure time- 14:50 hrs. so, you are requested that please cancelled my ticket and do the need ful.

for bandh the train was cancelled (Indian Railway) train no. & name - 2841/ coromandal exp, departure time- 14:50 hrs. so, you are requested that please cancelled my ticket and do the need ful.

i want to cancell my train ticket.

my ticket was cancel automatically but my amount refund in my bank account please clear my problem

my ticket pnr no: [protected]
transaction no: [protected]
passengers(2) - amount 470/-

What more do you expect in this filthy country? Soon you will see snakes also. This is a slum dog country where more than 100 people are cramped into a coach like filthy pathetic animals. Accept, compromise and please try to live without any complaints. If you cannot, then migrate to a better country please. slumdogs dot wordpress dot com

The Railway Authority,
E Ticket Booking,

We have not received the refund in our bank account so far

Can you held us in ascertaining the same

The reasons for refund: Train cancelled hence compulsory refund Rs. 3291/-


Pnr Number [protected] Transaction ID [protected]
Train No 2472A Train Name JAT BCT GR SPL
From Station CHAKKI BANK(CHKB) To Station MUMBAI CENTRAL(BCT)
Date 18/6/2008 Class 3A
Boarding CHAKKI BANK(CHKB) Resv Upto MUMBAI CENTRAL(BCT)
Quota General Booked By



Ticket Details

S# Name Age Sex Berth Preference Senior Citizen
1 Divya Vaishnav 31 Female Lower
2 Parvesh Kaur 67 Female Lower NOCONC
3 Dhani Ram 68 Male Middle NOCONC
4 Ranjit Singh 35 Male Upper


Payment Details
Payment Option ICICIBANK
Ticket Charge Rs 3156.00
Internet Service Charge Rs 35.00
Total Rs 3191.00

Kindly process the refund and oblige

Divya vaishnav

To
The Supervisor
Indian Railways

Re: PNR No.[protected]

Sir,

This is in reference to my PNR. No. [protected]. The said ticket is TDR due to ticket was in waiting. On the IRCTC website the status is ADMIN APPROVED since 26-Feb-2009, but the refund is not being made.

Kindly follow up and revert with the same.

rgds

Karan Agarwal

[protected]

Naigaon Station (Western Railway)west side
During the peak hours there is only one ticket counter open and many a times electronicdevices fitted on the platform are out of order. long ques outside a single window is a frequent scenario. Really Appreciate the person who is handling the single window ticket counter at the west side of the platform, he has to go through a war like situation everyday. please if you could take up this matter to the concerned authority.
Look forward to hear from you soon.
Best Regards
HM

This is regarding the incident occurred with myself and my family at Mumbai central on Platform no 1 at 6.35 am when Avantika Express 2962 arrived, and I was there to receive my sister Mrs. Ekta Khaitani and her daughter Miss. Simran Khaitani of which (copy of ticket attached) she is non residence Indian stays abroad and came here to meet her inlaws in dewas with Avantika Express she boarded for Dewas and arrived at Mumbai central[protected] at 6.35 am. on arrival of the train we all were going out where the two ticket collectors asked for tickets I gave them tickets and platform tickets of me and my mother and they saw the luggage of there bags and weighed the luggage it comes 78 KG the claimed by saying that there is over weight, as per the ticket you are allowed to carry 60 Kg for 1 and half person there is 18 Kg extra weight and there was also another passenger with us whose weight was 62 Kg there about 22kg extra they took the bribe of Rs 100/- from him and let him go, and they asked for the bribe of Rs 200/-from me saying that you are NRI family to let me go I had an argument withthem for leaving the other passenger with Rs 100/- and asking me 200/- or they asked me to pay penalty of Rs 330/- but as soon as the argument of bribe started and I told that you have taken Rs 100/- from other person and Indian Railways is not giving you salary they started shouting for their safety as there was crowd and they called a constable and took me to head ticket collectors office at ground floor and there also they told they put me in the custody and started abusing and threatening me that we are making false memo against you they said you are not having platform ticket and you have not given bribe when we asked you as you told us that you are taking bribe from other person in all the front of the public it is our insult we will show you and produce in you in the court but seeing the situation mother and sister interfeared and deeply requested to let me go and we will pay all the penalty they took Rs 350/- and gave the carbon copy receipt no E 780259 of Rs.330/- (attached copy) duly signed by one of them and not returned Rs.20/- when asked balance amount they asked to leave soon or we will again take bad action against you.

I hereby complaint you to look into the matter and take serious action against them so that they will not harass anybody else and to the senior citizens and our guests non residence Indians who is seriously ill and came for medical treatment in Mumbai it is the shame on our city that for little amount the officers do such cheap things.

Copy of Ticket and penalty receipt has attached in second attachment Please do the needful and waiting for reply.



Regards

BHAGWAN L. CHATLANI

[protected]

05.12.2008

Sir, It is been noticed that the western railway local trains from Virar/ Borivali To Churchgate are running 15 - 20 minutes late from the last four days.

We request you to please take necessary steps and see that the trains run again in time.

I want to complaint about Ist class Compartment.
In 1st class compartment evening after 5.30 pm some of the passengers are all 2nd class passengers. After 5.30 pm why your TC are not entering in 1st class compartment? Daily I am travelling from Vasai to Churchgate in 1st class. Daily I am watching most of 2nd class passengers are entering in 1st class compartment.

I request you all to take a immediate action about this.

J Sunitha Pinto

i was caught on tuesday for travling fro sky walk from kalanagar to bandra bus depot and fioned rupees 120 for not haviing a platform ticket...when we exit from skywalk it does not mentions that a ticket is necessay to cross foot over bridge..yes but on west side from bandradep it does mentioon a tickedt is required to traved how ever rail way is not specific as the tc's do not listen to you and thretan of grp sitting in front of exit ans commuters are also thretnned thaty they will be published in black and white if they do not pay the fine as tc ghas to catch mioninum 10 people every day as part of hios duty .. when i asked for his senior officer for a complaint rather than assistance he thretned me saying "SAMNE WOH POLICE DAKH RAHE HO WOTH TUMHE PAKAD KA ANDER KARDAGE" despite of explaining the issue . he turned oput to be a pain in the A**. he also told me "KISE MILOGE PATRAKAR KO BOLAY" as i had informed that i worked as freelacer with times of india for new bombay plus.he showed me the bord on west side when i told him there is no bord on exit from sky walk he said it is not an issue because west side has a board...though he looke like like jentel man that ccoman man can be fooled but was very rood and had no maners as to how to help coman man..


shame upon u railways

if you saty in bandra and ghave faced same problem call me on [protected] so that issue can be resolved so other genuin people dont fall in problem.. above post is by me...

chetan saxena

before u can ask for our comments have u taken action my own complaint regardig the filth at marinelines station dirty urinals not washed for ages platfom no 4 never seen a sweeper for 2 years is the station master pockitick all the funds meant for cleaning can u take action against him

Western Railways — LESS IMPORTANCE TO MALE FIRST CLASS COMMUTERS

IN A 9/12 COACH TRAIN, NEXT TO THE FRONT SIDE FIRST CLASS COMPARTMENT, IS A LADIES FIRST CLASS COMPARTMENT. IT IS DIVIDED IN TWO PARTS, FIRST HALF IS MEANT FOR LADIES FOR ENTIRE 24 HRS( consider it as A) AND THE SECOND HALF, THERE IS A SPECIFIC TIME FOR LADIES ie 7.30 AM TO 11.30 PM , WHICH MEANS FROM 11.30 PM TO 7.30 AM GENTS CAN BOARD ( consider it as B)
MY OFFICE IS AT MARINE LINES AND I STAY AT ANDHERI. USUALLY, I AM ON MY WAY HOME AFTER 9PM.
I HAVEN'T COME ACROSS AN INSTANCE AFTER 9pm WHERE I CAN SEE THE "B" PART OF THAT COMPARTMENT PACKED. THERE ARE HARDLY 5 WOMEN IN THE B PART OF THAT COMPARTMENT.

APPROXIMATE 4 YRS BACK, THE TIMING FOR WOMEN WAS 7 AM TO 9 PM, SINCE PAST 4 YEARS , THE TIMING HAS BEEN CHANGED TO 11.30 PM.

FIRST CLASS PEOPLE PAY AVG RS 1500 QUARTERLY, SO DOES WOMEN DO.

IT CREATES A COMPLEX FEELING, WATCHING THEM RELAXED, WHERE AS THEY CAN EASILY SHIFT IN THE "A" PART OF THAT COMPARTMENT, WHICH IS FOR THEM FOR 24 HRS AND NO NEED TO GIVE HALF OF THE COMPARTMENT TO HARDLY 10 TO 15 LADIES.

I BOARD THE TRAIN FROM MARINE LINES, AND I DO NOT REMEMBER WHEN I GOT A CHANCE TO SIT, EVEN WHEN THE TRAIN DEPARTS FROM CHURCHGATE, WHICH IS NEXT TO MARINE LINES STATION.

MY POINT IS,
a. WAT WAS THE POINT / OBJECTIVE TO CHANGE THE TIME 4 YRS BACK FROM 11.30 PM TO 9 PM, EVEN THOUGH THE 24 HRS COMPARTMENT REMAINS EMPTY AFTER 9 PM.

b. DID WESTERN RAILWAY ACHIEVE ANY THING MY MAKING SUCH A STUPID CHANGE IN THE TRAIN TIME, WHICH SHALL HARDLY AFFECT WOMEN BUT WOULD AFFECT MEN ON LARGE NUMBER.

c. WOMEN'S SAFETY IS ALSO A PRIORITY, AND IT SHALL BE TAKEN INTO CONSIDERATION, AND I AGREE TO IT. BUT WHAT IS THE POINT TO DIVIDE WOMEN IN TWO DIFFERENT COMPARTMENTS WHEN THEY CAN EASILY AND COMFORTABLY ACCOMMODATE THEMSELVES IN THE 24 HRS COMPARTMENT.

I EXPECT MY TO RECEIVE A POSITIVE RESPONSE " SOON ".

Dear Rajesh

I agree with you. We are suffering a lot from the many government department but we are totally help less. we can't do even if we complaint the end result will be zero

I appreciated your effort. Would you tell me did you got any responses there after from Railway department

Banish Corruption, in all forms, from : Your Life 2. Seed of Corruption comes from bribe-giver; and bribe- taker helps it to fruition. Destroy the seed of corruption even before it is allowed to sprout. 3. Don’t tolerate corruption, in any form, in: The life of your family members and friends 4. Don’t abet in, but actively resist, corruption in Yours company and association. 5. Don’t miss any opportunity to inspire and influence people around to live a clean life. Visit schools, colleges and such other fora to generate aversion in the youths against corrupt practices. 6. Involve service organisations like the Rotary and Lions Clubs to launch public campaigns against corruption. Don ’t compromise with corrupt practices, if indulged in by service organisations. 7. Don’t accept, but speak out against spurious and adulterated products. Warn the shop owners against dealing in such products. 8. Insist on taking receipts when you purchase any goods from shops. Make sure the receipt is genuine, and shopper has deducted tax due from you. 9. Don’t vote for corrupt, dubious poll candidates and political parties. Try to actively find out the character of candidates and of political parties. 10. Struggle to correct the systems by plugging loopholes, so that corruption has little scope to raise its ugly head. Systems corruption is far more important than fighting individual cases of corruption, which are not unimportant though. Indian Merchants’ Chamber has set up the following machinery for banishing corruption from the country ’s body politic, by (a) interacting with members, (b) identifying issues, (c) studying, analyzing and developing responses; by (d) disseminating information to business groups on laws, rules, procedures, practices, rights and liabilities, and by carrying out propaganda on the need to battle corruption on a wide front : * An Anti-corruption Advisory Committee, with Mr Julio Ribeiro as Chairman: * An Anti-corruption Coordination Cell : Mr. Satish Sahney as Co-Chairman Join the Pioneering venture. Let us leave behind our misgivings. "Urge doubts to those who fear" Shakespeare. [ Certainly you want to be part of the solution and not the problem ] VIGILANCE OFFICERS DETAILS Address for addressing complaints of corruption: INCOME TAX DEPARTMENT COMPLAINTS RELATING TO MUMBAI REGION CAN BE MADE TO THE FOLLOWING OFFICERS Sr. No. Designation Contact Address Telephone No. 1. Chief Commissioner of Income-tax, Mumbai Room No. 322 Aayakar Bhavan, M.K. Road, Mumbai –[protected] 22039131 PABX Extn. 2322 2. Additional Commissioner of Income-tax(Vigilance & Technical) Room No. 317 Aayakar Bhavan, M.K. Road, Mumbai –[protected] 22039131 PABX Extn. 2317 3. Director General of Income- tax (Vigilance), NewDelhi 1st floor, Dayal Singh Public Library Bldg. 1 Deen Dayal Upadhyay Marg New Delhi[protected]. Director of Income-tax (Vigilance), WR, Mumbai Room No. 337 Aayakar Bhavan, M.K. Road, Mumbai –[protected] 22039131 PABX Extn. 2337 5. Deputy Director of Income- tax (HQ) (Vigilance) Room No. 342 Aayakar Bhavan, M.K. Road, Mumbai –[protected] 22039131 PABX Extn. 2342 Sales Tax Department Deputy Commissioner of Sales Tax (Vigilance) 3rd Floor, Vikrikar Bhavan, New Building, Mazgaon, Mumbai-400010 The complaints should contain name and address of the complainant and specific details. Contact No: 23760159 Central Railway Department E-Mail Fax No Write to us at Send feed back at [protected]@cr.railnet.gov.in[protected] SDGM &CVO GM’S Office Central railway, CST, Mumbai[protected] For complaints on trains, reservation offices etc- Vigilance Helpline No. 155210 (Toll free BSNL/MTNL) or [protected]/52/53 Vigilance Department on Indian railways is headed by – Advisor Vigilance, Railway Board, Rail Bhavan, New Delhi, who is CVO of Indian Railways . Contact Fax No. – 011 – 23386805. Zonal Level – Senior Deputy General manager (SDGM) is the CVO of the zonal railway. There is a team of Deputy CVOs dealing with different departments. Designation Deals With Contact No Dy. CVO (E) Engineering and Medical Depatment 22621948 Dy. CVO (S & T ) Signal & Telcom deptt. And Electrical Deptt. 22704683 DY. CVO (S & M ) Store and Mechanical deptt. 22707105 DY. CVO (A/C) Finance and Personal deptt. 22707104 DY. CVO (T) Traffic (operations & Commercial deptt. ) and Security deptt. 22625008 Western Railway Deputy Chief Vigilance Commissioner Western Railway, Churchgate Mumbai 400 020 Contact No: 22030104 Customs and Central Excise Deputy Commissioner (Vigilance) Customs and Central Excise New Customs House Ballard Estate Mumbai 400 001 Contact No: 22617459

I HAVE COMPLAIN SURAT T.C STAFF M.M. MALI K & V.K MISHRA (IN GUJARAT EXPRESS, FLYING RANEE, INTERCITY EXPRESS)

I WANT TO INFORM YOU THAT ABOVE BOTH T.C MAKE FRIENDLY RELATIONS WITH DAILY TRAVEL PASSENGER OR ANY ONE AFTER THEN THEY CHEAT TO FAMILY LADY MEMBER & TO BE BLACKMAILING TO LADY MEMBER FOR ENCOURAGE TO MAKE AS A FRIEND & TO BE GIVE GIFT & BOTH T.C WILL BE IN SURAT TO MUMBAI ROUTE SINCE LAST SO MANY YEARS AS PER RULES & REGULATION THEY WANT BECOME A TRANSFER AFTER EVERY 5 YEARS BUT THEY CANT TRANSFER & GIVE PACKET TO MR. KAMAT WHO BECOME A SERVICE IN VIGILANCE DEPT NO ANY AUTHORITY MAY TO TRANSFER TO THAT T.C & THEY TAKE MONEY FROM PASSENGER FOR SECOND CLASS TICKET & TO GIVE A SEAT IN A.C. CHAIR CAR PLEASE INQUIRE BOTH T.C U MAY KNOW SO MANY THINGS

sir, most of tc consider himself like he is the boss of railway.. and passengers forcibly complete there demand because there is no another way .

pls do it correct not only for me but also for hundreds- thousands of passenger.

Western Railway — ABSENCE OF T,C AND

SIR I HAVE REGISTERED COMPLAIN FOR WESTERN RAILWAY TRAIN NO. DATED 2989 AND 2990 WHERE WE WERE NOT PROVIDED WITH
BEDROLLS AND VERY RUDE BEHAVIOUR FROM THE 2ND AC ATTENDENT DETAILS GIVEN BELOW

12989 CLASS 2A PNR NO.[protected] DT.22.12.2011 AND TRAIN NO, 12990 PNR NO. [protected] DT. 23.12.2011 I HAVE WROTE LETTER TO
ALL THE RAILWAY ZONAL HEAD BUT STILL MATTER IS PENDING WITH YOU WHAT TO DO. IT IS VERY SORRY TO SAY THAT IN OUR COUNTRY THE CRIME PERSON GETS UPPER HAND AS WE CAN SEE THE GOVERNMENT BUT THE LOCAL PERSON YOU TREAT
LIKE BEGGARS WE CAN EXPECT JUSTICE FROM YOU OR GOD

Date 6TH October 2013
From:Parag Haridatt Pandya,
7, Shri Jay Yogeshwar Society,
Bhuravav CRasta, GODHRA
Dist:Panchmahal.GOJARAT
(M):[protected]
To,
Senior Deputy General Manager,
Western Railway,
Churchgate,
Headquater Office,
MUNBAI-20

Sub: Misuse of railway quarter given by W.R. Dhd, and given this quarter to another person
On rent and taking unofficially under the table approximately 3000 rupees to 5000 rupees/per month

Respected SDGM Sir,
Kindly note that station master vaishali is working in DAHOD B CABIN in W.RLY.traffic dept ratlam division, and w.rly dahod has allotted residence quarter no 135-B, near dahod railway station, but at present she is not living in this quarter.She is leaving at SHUBHAM NAGAR, GOVIND NAGAR DAOD,
In her allotted quarter Mr.SAIYAD(T.C.W.R.RATLAM DIVISION) is living there since last 5 to 7 years.
Every month vaishali is taking above amount since last 5 to 7 years.Ratlam division deputy traffic inspector Mr.S.D.MEENA, traffic inspector Mr.HAMIRSING and Dahod SS Mr.Makbul
Sir told him that vaishali do not continue this unofficial activity and practice otherwise western railway will take action against you but she has refuse this reputed and cooperative officer talk and she is not afraid of vevgelance checking, since till today she is in involve in this unauthenic activity.
And I think that she is not faithful to western raiway during her services in w.rly.
So you are requested to take departmental vigilance checking against her and give me
Cooperation from your department, I will be present as a witness during this operation.
I also know that this is a CIVIL CRIME.
With Reagrds
Yours faithfully,
PARAG.H.PANDYA
[protected]
[protected]

To,
The Railway ministery
Respected Sir,
I have to say that there is a stone in my stomach. I feel always pain. Sir I want to checkup my self in Nasik Hospital. Because my elder brother work in that Hospital.

Sir, So you please confirm my ticket. For this, you will be always thankful for me.

Date of Journey= 03-01-09.
PNR No- [protected]
Train No- 2138/ PUNJAB MAIL

Thanks.

INDEAN RAILWAYS GIVING THE CUSTOMERS A VERY USEFUL TOOL TO BOOK THERE TICKETS
WITH THE HELP OF INTERNATE AT THERE HOMES .
BUT SOME MODEFECATION IN THE NET RESERVATION AVAILABLE AT IRCTC.CO.IN IS VERY URGENT.
IF WE BOOK A TICKET FROM RAIPUR TO JAMMU WE HAVE TO BOOK TWO TICKETS
1.FROM RAIPUR TO NEWDELHI AND 2.FROM NEWDELHI TO JAMMU .BUT WHEN WE GO TO RAIL RESERVATION COUNTERS WE BOOK AND PAY FOR ONE TECKIET WITH TWO RESESVATION.
BY THIS WE PAY LESS THAN AS WE PAY FROM NET BOOKING.
RAILWAYS EARNIG MORE BY THIS WAY FROM US.IF WE LIVE IN REMOTE AREAS AND WE ONLY HAVE OPTION FOR BOOKING IS IRCTC'S NET BOOKING, THAN WE PAY Rs 150 MORE FOR A TICKET FROM RAIPUR TO JAMMU.WHEN WE SEARCH A TRAIN FOR RAIPUR - JAMMU ON IRCTC, IT DISPLAY NO TRAIN AVAILABLE. RAILWAY MUST CONSIDER FOR THIS. DR.R.BAJAJ KURUD DHAMTARI E-MIAL [protected]@yahoo.co.in

ALWAYS TRAINS COME WITH RESERVATION FULL, AND WAIT LISTED PERSONS COME AND DISTURB OTHER RESERVED PASSENGERS BY SEATING ON THEIR SIDE AND SLEEPS AT FLOOR.AS I WAS COMING .I WAS COMING FROM JABALPUR BY AMARKANTAK EXPRESS ON 25 NOV.08, MANY PEOPLE WERE IN MY COACH WITH WAITING LISTED TICKETS AND TWO PERSONS CAME AND TAKING THERE SLEEP IN FRONT OF ME ON FLOOR, AND ON DATE NO T.T. CAME TO SEE THE TICKETS OF OURS.

Respected sir,

I have book the ticket on the date 04-02-09 of the date 15-02-09 from gwalior to hubali 2780/goa express.
Of my ticket details i ask the IRCTC about the enquiry of RLWL Quta that i have booked i want that if any person cancelled thier ticket then will it be the chanse to conform your ticket or WL will be conform.
Please give it.

dsd

.my complane is my train is today 15.6.2009 bhagalpur to delhi .my p.n.r number is [protected] please conferm this today train no is2349 . evening 5.30 o clock.

We have submited my application for refund dated 11/03/2008. Railway staff (Desptch Section) they told me we will refund of your claim within one month, but we have not received any intimation or responce from your end so far.
I have claimed on the ticket no. 12469659, PNR No[protected], A/c 3 Tier, this is for your perusal.

Res sir
my PNR no. is [protected] my reservation date is 10.06.2008
kindly refund my booked amount
Thanking You

Complaints
on 3-1-2009. I was to travil by train (no 8477) From bilaspur to Katni station, At Bilaspur station i ask one TTE for a birth he says there no birth but he panelise me with rs 313/- vide there receipt no 423164
I beg to complain while i was on the platform of the bilaspur why he issued the receipt and i was also compiled to travel on journal compartment. more ever it is clearly letdown in railway ruling that if a parson by mistake travel in a higher class he should be given a chance to get down from the compartment on the same station or next stoppage of the train
The TTE who charge me was not wearing the batch showing his name
I request you to plase loock in to the matter and arrang to refund the money charge from me
I was trawling on railway ticket no 79083533 purchase from bilaspur station

TO, DATE :30.4.09
THE STAITION SUPRENDENT
RAILWAY STAION
SIRPUR KAGAZNAR - 504296
I mr. Hargovind bajaj went to railway station at sirpur kagazngagar for purchasing tatkal ticket from secunederabad to mumbai on dated[protected].
I was station at 7.20 am. on dated 30/04/2009 and I observed nobody was in line for tatkal ticket And Mr. Tejawat Kumar was filling railway reservation forms personally and 7.45am window was open and duty person Mr. Tejawat kumar collected my reservation form but I have observe he was having 6 to 7 reservation forms in his hand and myself was objected for that when nobody was in line then he was 1st preparing his own forms ticket so he replied rudely this forms was my friends and personnel and threatening me you want ticket or not. I will not ticket issue to you that is my wish. If you want ticket standing on line after completion of this tickets i will issue you. (HE WAS RUDELY SHOUTED !! YE MERA PERSONEL TICKET HAI, TUMKO TICKET HONA YA NAHIN, KHADE HO KAR DONO HATH UTHA KAR TUMKO TICKET HONA YA NAHIN, TUMKO TICKET HONA YA NHAIN !! and his colleague encouraging to Tejawat and told me THOD RUK NAHIN SAKTE KYA INKE RELATIVE KA TICKET HAI.PAHECHAN WALE KA HAI.)
After argument he issued a ticket. This is not first time. This thing happens so many times with other persons also. What the meaning of TATKAL SCHEME . IT MEANS THIS SCHEME FOR RAILWAY EMPLOYYES OR HIS RELATIVES, AND FRIENDS OR BLACK MARKETING WITH TAKING BRIBE IN NAME OF EXTRA COST.IN TATKAL SCHEME ON 1ST DAY EVERY SECOND IS IMPORTANT.
I bring this matter in front of station master he was given me complaint book and suggested to write a complaint against him.
We have written complaint no. 092855 dated 30/04/2009 at 8.20 am. Sirpur kagaznagar railway station.
AGAIN I have went for tatkal ticket on[protected] at morning 7.30 am and I was in 1st in line .Again they create problem for me.Tejawat seen me and In crucial time at tatkal at 8.00 am the staff surrendering account at 8.01am . That delaying I have not got a ticket in RAPTISAGAR EXPRESS FOR 25/05/09 IN 3RD AC AND 2ND AC .SO I HAVE TAKE A TICKET FOR SLEEFPER CLASS.
IT MEANS THOSE WHO ARE COMPAINED THEY HAVE TO SUFFER AT RAILWAY STAION ANY TIME.
Kindly look into the matter seriously and take action against him.
THANKING YOU
YOURS FAITHFULLY

HARGOVIND BAJAJ ([protected])
CC TO
1. HON”BLE RAILWAY MINISTER, NEW DELHI
2. CHIEF PERSONNEL OFFICER HYDERABAD
3. SENIOR DIVISIONAL PERSONNEL OFFICER/SECUNDERABAD
4. Director, Public Grievances,
5. Additional Divisional Railway Manager (O),
6. Sr. Deputy General Manager(SDGM)/Chief Vigilance Officer(CVO),

Dear Sir,

My brother working as ECRC at Assembly of andhra pradesh, hyderabad. He is taling bribe. pls take action against him...

Indian Railways — Poor Service and Indecent Behaviour

Dear Sir/Madam,

I am thoroughly dissapointed by the indecent behaviour and poor service of the railway staff's inside Rajadhani Express (12432) scheduled from Nizamuddin on 22 Dec 2010. This train was delayed by 7.5 hours and reached Mangalore (from where I boarded) at 01:15 AM on 24th Dec 2010. Following are the few incidents I would like to bring to your kind notice,

1. Train delayed by 7.5 hrs both at source (Mangalore) and destination (Trivandrum) causing us to miss the connecting train from Trivandrum to Kanyakumari on 24th Dec morning.
2. No proper Food and Water supplied in the train through out the journey. On requesting for Breakfast on 24th Dec morning, we were given harsh response by both the waiter and the bed roll supplier.
3. Bed rolls were not provided at the time of boarding. The berth's (A1-3, A4 - 7, 9) was occupied by other passengers while I and my family boarded the train in the mid night at 01:15 AM.
4. On repeatedly requesting for Bed rolls, the person in charge provided us with "used" bed rolls which was disgusting.

I have filed a TDR (for PNR # [protected]) for the delay which has caused severe loss to me and my family in terms of covenience, moral and money matters. I request you to kindly do the needful with the Refund amount and also request you to take such matters seriously in order to keep the reputation of India's premium train - Rajadhani Express.

Regards,
Gautam

My dear friend,

This side is totally bogus. They do not take any action against any complaint. They are making fool to all.
Be together and file a case in consumer court.

I need the complete detailed of Level Crossing Gate in all the country type.

What more do you expect in this filthy country? Soon you will see snakes also. This is a slum dog country where more than 100 people are cramped into a coach like filthy pathetic animals. Accept, compromise and please try to live without any complaints. slumdogs dot wordpress dot com

Today, 11 July 2009

I start my journey to Ludhiana from Amritsar Junction. I missed out my ticket for my journey. I visit to Ticket counter for ticket but he said that the charts are out & now we are unable to give u ticket. He suggested me that u can buy an ordinary ticket & paid the difference during the journey. I done the same. When i reached near to train the Pantory Incharge Ravi Xavier ask me for ticket. I told him that i am having ordinary ticket. He said "doesn't matter, i will arrange it for you." I said no i want proper ticket. He said that then you have to pay Rs.650/-. I said OK. He took Rs650/- from me for ticket. Train started its journey. Later on, when Ticket Checker came to me & ask me for ticket, I said Ravi Xavier took Rs.650/- from me for ticket. He said Why u pay him money. I said " he wears the uniform." He said "he is our Pantory Incharge" I said OK. Kindly call him so that i take my money back. He said its not my duty. You have to Pay Rs.1350/-. I said Why. He said you have to pay the fare till New Delhi. I said its Rs.675/-. He said "you have to pay double."

He start misbehaving with me when i said ok i will pay full amount but you have to mention that you need ticket till New Delhi. He don't agree on that & call RPF.

I just want to ask from Railway ministry that why every common man suffers from these kind of things?
He(Ticket Checker - CHETAN DAS) took Rs.300 from one man & Rs.100 from 3 peoples, then if i was ready to pay Rs.1350/- then Why he misbehaved with me??

I need these answers & if we don't have these answers then how can we stop CORRUPTION from our country.

Please take some action to stop these stupid activities.

Harpreet

I was in journey from new Delhi to ludhiana 21/7/22 Amritsar Shatabadi . Food quality very very poor . Arrogant staff . Without prior information, the staff offer paid food . Even for water bottle, staff asked money .
After serving sandwitch without informing whether its paid or complementary, the staff asked money and we paid also . But its the responsibily of staff to inform which food is paid and which is complementary .
Very poor service

PARVEEN CHANDER AGGARWAL
MOBILE : [protected]
SEAT : C12 70, 71
PNR : [protected]

Hi sir

I booked a ticket through internet booking services on 27-july-2008. the train name is FALAKNUMA SUPER FAST.
I was supposed to go to Hyderabad from Visakhapatnam. But the train was cancelled on that day; still I did not get any refund amount into my Account

My Details are:

PNR No [protected]
Train No 2703 Train Name FALAKNUMA EXP
From VSKP To SC
Date [protected] Class SL
Boarding Point VSKP Reservation Upto SC
Quota General

S# Name Age Sex Seat/Berth Coach Status
1 RAGHAVENDRARAO 028 Male 0000 RLWL 22
Total Fare 00000288



Please send my paid amount to my account
Thanking you
Raghavendra

Indian Railways — NOT PROVIDE A PANTARY CAR SERVICES

AS PER LIST OF PANTARY CAR SERVICES TRAIN LIST A TRAIN NO-2419/20 GOMTI EXPRESS HAVE A PANTARY CAR SERVICES BUT FROM LAST 06 TO 07 MONTHS NO COACH OF PANTARY CAR IN TRAIN NO[protected] GOMTI EXP WHICH RUN FROM LUCKNOW TO NEWDELHI & NEWDELHI TO LUCKNOW ALL THE DAYS OF WEEK.
THE LOCAL VENDOR'S FROM DIFFERENT STATION'S IS SELL HIS PRODUCTS WHICH IS NOT HYGENIC TO EAT & THEY CHARGE MORE MONEY FROM THE PASSENGERS.SO WHAT IS STEPS IS TAKEN BY RAILWAY BOARD IN THIS REGARD TO SOLVE THIS PROBLEM.

Indian Railway — Water has not been provided with Lunch

I am traveling on train 2296 ( Sanghmitra Exp) from Patna to Bangalore on 1-Jan-2009. I have ordered my lunch on 2-Jan-2009. Caterer did not provide water with the lunch. When i asked to provide the water, he is saying he has not received water.

When i have asked him to bring the Complain Book. He ran away immediately.

I hope India Railway will take some action. This is happening with everyone. They are not providing water to anyone not only in this train but with other train also.

indian railways catering — overcharge,and not giving water.

respected sir
whille travelling from gorakhpur to delhi on 2nd january2009, i demanded dinner from the waiter in the train.he supplied me the dinner at gonda junction in which there were 3purries one aloo mutter subzi, one dal and one pickle.But he did, t give me water.when i demanded the same he said that his thekedar has not provided him water to serve.he alsocharged rs 40 instead of rs35 from me and other passengers.
sir i requert u to please take action regarding the same i shall be highly thankful to you.my passenger details are given below
train no; 2555., gorakhdham express
seat no 35
coach no;s4

Sir,
Its a great news of running "Garib Rath Express"from Puri to Howrah and obviously many will be and are being benifitted.But, I dont understand that how a train with full air conditioned(A/C) coach and when the fare is equivalent to other express train bear such name(Garib Rath).
Secondly the bed roll is chargable(Rs50/-) where in its free on other train, thus the total journey fare goes up.
I think Indian Railway Authorities should be well versed with thier Nomenclature(naming) and the service provided by them to the public.

Hope yopu should be able to Name the Trains accurately in future.

L.I.Misra

I would like to draw your attention towards horrible service provided to us during our travel by train # 0995 from secunderabad to jaipur on 04/05/2009.

The attender of coach # B1 ; Mr. madanlal had harrassed us the total journey. I have not seen such a useless and ill mannered attender on any of the trains, I have travelled till date.

We were given all used bed sheets with pan spitted on one some of the blankets (one blanket, one white bedsheet, small dirty pillows). when we enquired with the attender; pat came the reply- I am not responsible, this is what has been provided to me.

when we insisted on fresh blankets, he told us do you want these available blankets or not.

I spoke to the TC on board, he assured us of giving fresh blankets at Nagpur.

At Nagpur, I spoke to the Dy. station master, he says, yes we have received the complaint but are helpless as rule book says; we cannot provide the bed rolls from any station apart from the starting point. I would like to ask the higher ups, if you people are so particular about following the rules, then the services provided should be equally good ( as per the rules laid down ).

When I and my co-passengers insisted for a complaint book, the attender (Mr. madanlal) says what will you do writing in the compalint book, WASTING MY TIME AND YOUR ENERGY.

He even went on to say that "what help have you people done to me, for which in return you are expecting any type of help from me".

I would like to request the higher ups and our honourable RAILWAY MINISTER, not to put people to such hardship and do not propagate about the profits the railways is making without providing any quality service. THIS IS JUST TAKING BENIFIT OF MONOPOLY AVAILABLE WITH YOU.

I expect the concerned persons at railways to take stringent action against Madanlal and the concerned people for puting us to such hardship after paying the total amount of tickets.

We too have faced abnormal service in this Falaknama Express down, from Howrah to Hyderabad. The train was full of small cockroaches. After the train left howrah, within half an hour one surveyor with some survey forms came to us and tried to first convince us that they do this and that, then when I asked about those cockroaches he brought somebody and said that the person will spray the insect killer asap. But unfortunately he didn’t come till we left the train in Hyderabad. Most absurdity is that the surveyor kind of instruct me to tick ‘excellent’ and ‘very good service’ in every field ; he said if I tick lower than that his job will be over…….so funny. I asked to bring the form in the end of the journey but he kind of forced me to fill it right then only. We had 1 sick infant with us and got scared during the whole journey. Even the train was much dirty than Falaknama Express up one, which was not that bad. The food rates were also quite high, though that’s ok. During the whole journey by this this train up and down(Hyderabad to Howrah and Howrah to Hyderabad), we 3 adult paid at least rupees 1500 for lunch, dinner and breakfast. The attendants were quite careless and arrogant also. Even at night the outside hawkers were pulling out the curtains badly and laughing and making fun so cheaply as if we were sleeping in footpath perhaps; this was also quite annoying. We hope to get a little better service and clean and fresh atmosphere after paying about rupees 11000 for tatkal internet booking for three adults in 2nd AC sleeper coach and about rupees 2000 for food in train.

Indian Railways — No provision of fresh sheets in AC coach

I was travelling in 1123-Barauni Gwalior Mail on August 6th, 2009 in B1 coach from Unnao to Gwalior with reserved berth numbers 62 and 63.
This is to bring into notice the carelessness and inefficiency of the appointed attendants.First of all, no bedding was provided by the attendants to me. When I repeatedly demanded for the same, I was told by the attendant Dharmendra(/Dhirendra) that no fresh sheets and blankets were available and only USED SHEETS AND BLANKETS COULD BE PROVIDED TO ME.When I insisted on availing fresh bedding, I was told that FRESH SHEETS AND BLANKETS ARE NEVER MADE AVAILABLE IN BARAUNI MAIL!! Ultimately, I was compelled to accept those used dirty sheets (not even ironed properly).
This exposes the hypocrisy and undutifulness that is seated deep in the habits of the attendants.They do not care to make provisions for fresh sheets but rather force passengers to compromise for the used ones. Kindly look into the matter and please do take strict action.

Hoping for some response,

Ankita Srivastava
Student,
ABV-IIITM, Gwalior.
Email : [protected]@yahoo.co.in

Why Southern Railways was not taking any action when it is traffic from Bangalore to Tuticorin is more. I request to introduce special train on every Friday from Bangalore to Nagercoil and return on Sunday. It will helps more citizens to travel comfortable by train rather going by bus.

I would like to inform you, that Main Line ( Villupuram-mayiladuthurai) section, Passenger traffic is more. But Gauge Covnversion itself is delaying. Also iam from Kumbakonam.Its a town with lot of temples. But Trains is very low. Moreover proposal of Kumbakonam to Namakkal plan was dropped. Plz look this section for any new such plan
Thanks and i hope that you will consider my point

sir i am from kumbakonam there is proper train to chennai, in sat&sun the buses are also rushed beyond this the buses are diverted towards via mayiladuthurai. so the travelling hours is upto 7 hrs to reach chennai.pls i want to know wat happen for delaying villupuram-mayiladuthurai gauge conversion project.sir we are eagerly waiting for introduce a train via main line.pls we are expecting a train from oct-2009.kindly look about this section.

Indian Railways — Hawkers in Nagpur Railway Station

Dear sir,

I usually visit Nagpur, I want to bring to your notice that the hawkers who sell goods in Nagpur railway station charges more than the printed rate in the product. I can give you a better example of packaged drinking water which is sold at the station, which is generally Rs. 12 at every station, but you can get at Rs. 15 in nagpur railway station. If you tell them this is illegal, they straight forwardly tell that you can complaint anywhere as we have to give commisions to the officers in railways etc.

Please look into this issue, I will appreciate if you can take an action.


Regards

S. Sunil Kumar

to whom it may concern,
why i can"t change the boarding station of my ticket online.there must be some facilities for these problems with indian railways.

Southern Railway — providing used blankets

With regards to above complaint subjected , we traveled in train no. 0650 on 16/12/2009 from Katpadi to Ernakulam JN IN 3 tier A/C, Our ticket no.PNR NO. [protected] & [protected] B1 38,41 & 42 .
The boggie official are not provided us fresh (un used) blankets and pillow , when we check with attender regarding this issue he is not responded , then he speaks rashly , unrespect .
This cleanless will cause unhyginic to the passengers , such attenders words makes passenger disappointment,
so kindly take necessary action against the attender , and pay us necessary claim to our uncomfort journey .
If it in not paid to us, we will file this same in consumer court.

On travel itself we have given a complaint in train to TTE. REF NO. T.579/Rev.90 NO. 390312

Indian Railways — Kharagpur-Nagpur-Pune

PNR [protected] and PNR [protected]
On 19-22 Dec 2009, I travelled from Kgp-Pne in Gitanjali and Azad Hind Expresses.

The condition of the reserved passengers and irctc staff because of excess passengers is worse than the passengers in General Bogies.
The TTE and GRP only find excuses an ddont help passengers or the catererers delivering food. They take bribes and let more passengers inand blame the Wait Listing practices.
All other railway employees like drivers, signalmen and trackmen work to run trains safely and timely. But the TTE and Police only collect bribes and give IR a bad name.
The toilets and passageways were never cleaned by the appointed staff in both trains.

It is not like this in the kgp-Delhi, and kgp-Chennai route. Your TTEs and RP and GRP, are worse than
and more dishonest than Naxalites and terrorists.

I have already made complaints on Board and in Gondia Station

Sir, can you let me know what happened to Proposal of Kumbakonam to Namakkal railway route. And I want to know the status of the same.

The proposal for laying a new broad gauge line from Kumbakonam to Namakkal had been pending with the Ministry for a long time. The survey was already over and the project was waiting for the approval of the Planning Commission and the Union Cabinet.

The scheme would be beneficial to drought-hit Perambalur district, and to the proposed lignite mining industry and thermal power plant at Jayamkondam

I heartly request to indian railway to improve everything in train "4673/74 shaheed express (Mon, Wed, Thu, Sat)" cum "4649/50 saryu-yamuna express (sun, tue, fri)" from amritsar to jaynagar and vice versa. This is good train because it has less stoppage than "5273/74 satyagrah exp.". But indian railway has no tension for this train. They dont clean any coach of this train. They have no pantry in this train till it goes to amritsar from jaynagar and it have 8 sleeper class, 1 2AC coach, 1 3AC coach. This train is also very much late. Whats reason for it till it has less stoppages. Why this good train get treated badly by indian railway? I am sure if they take care of this fact about shaheed exp it must be a good train as vaishali exp, gorakhdam exp etc. I again request heartly to indian railway to care for this train. I hope they do it. God bless them.

Sir,

Kindly change the time of ERNAD EXPRESS from Nagercoil to Mangalore. Now it starting from
Nagercoil at 2.A.M.in Midnight with very few passengers. If it is started at 5.A.M.in morning the train will be almost full. So I request you change the train times of 6349-Parusuram Express and 6606-Ernad express to Mangalore should be changed immediately.

sir,
Respected behalf of applicant of assistant loco pilot, bause i would like to inform you that i could get my written exam till now///////////////

I agree with the complaint of Mr Srivastava regarding the bed rolls condition in Ac coaches.I have experienced this problems repeatedly during my travel between Chennai and Bangalore and also between Chennai and Chandrapur..The indefference of the railways is very annoying..Will the railway board look into this deficiency which has creaped into all sectors.

sir
here is a station name is musafir khana (227 813) in sultnpur district in up india
the problem is that when any person or passenger callon the number for any enquiry about trains the phone will not recieve anyb time if you have nat trust you can also call on its
number is [protected]
i hope you will solve our problem immediately..
from- mohammad mran
ward no 5 musafir khana 227 813
thanks
e mail - [protected]@yahoo.com

Sir,
Suggestion:-
Of late many accidents are taking place in recent past. Collusion of rails with humanlives-with elephants-with train as a whole. Railways trying hard to stop accidents. But accident continues. My suggestion is that- ALL THE RAILWAY DRIVERS AND ASSISTENTS IN THE ENGINE BE PROVIDE GOOD BINOCULAR. It will help them to have longer views and sights and prevent the accidents. Providing Binocular ofcourse a small thing. But surely it will do wonders. May God Bless Us.

SATHISH BABU
SEVEN HILLS HAWORDON
50, SouthMasi Street,
Madurai=625 001.
Tamilnadu.
India.
[protected].

Sir
I am very sorry to inform you that in LUCKNOW railway station all the platforms are dirty very much and there is not enough seats to sit for passengers waiting for their train.
This is very strange there is enough place for sitting in small railway stations but in central railway station more over in capital city LUCKNOW this is looks like shameful.
I expect you will take care about this
ASHOK KUMAR SINGH
LUCKNOW
INDIA
[protected]

I travelled from HWH to Bhubaneswar by 2881 Garib rath express in coach no. G-14 and birth No. 58.
Care taker first denied to issue the Bed roll on payment of Rs. 25/- and than when I told him that complaint being lodged so he issued dirty 1 bed sheet in lieu of 2 and not provided any bill.
No T.C. checked the ticket so i could not take any matter with him.

This practice is usual practice in HWH-BBSR and BBSR-HWH Garib rath in which I travel frequently.
1.Pl. inform whether it is a duty of care taker to provide bed roll on birth or passenger has to collect.
2.whether it is a duty of care taker to issue money receipt or not.

In this train most of the time Ticket checker never visit to check the tkts and care taker take the advantages by providing birth to unresrved passengers on sum.

S.R.Mehta

I was issued a ticket vide PNR No [protected] mangalore to bangalore in Waitlist on 28th feb 11. So that ticket was no confirmed and its cancelled.So How cn i take refund theamount

abdul
mangalore

The Indian Railways lack clear perception. For example, in Gujarat, a railway line from Bhavnagar to Tarapur, which has been in demand for 60 years, never gets attention. This project has been surveyed at least three times.This 130 km link can cut distance between South Gujarat and Bhavnagar by 200 kms. This can save fuel, speed up transport and contribute to industrialisation of the area. Dholera, a fast developing city, which has no railway connection now, falls on this track. As railways were sleeping with the project, state government made broad road on this track, which is overflowing with traffic. There is accident everyday due to heavy traffic.

This line can also reduce congestion in Ahmedabad and take the load of Saurashtra trains. But railway officials in Delhi do not know the topography, neither the problems of hundreds of salt workers and factories in this area, which is called Bhal on the western coast of Gulf of Cambay. Result, salt worth crores of rupees gets washed to sea back as they cannot be transported. Storage is also very costly.

People suffer. But who cares ? Every time after railway minister announces budget, some local papers raise their voices. This is never heard in Delhi. Biggest joke is Mamta announced Bhavnagar - Tarapur (near Cambay town) and Bhavnagar-Mahuva as socially desirable projects. But in the Railway list, it disappeared, even for survey now. If Mamtaji has heart for the poort, let her visit poor salt workers of this region. Our former PM Indira Gandhi during her visit to Bhavnagar was moved and tried to put it on fast track. But unfortunately she was killed.
Poor people of Bhal still continue to produce thousands of tonnes of salt. They hope every year railway line will come and they can send their salt by rail wagons. But when ? Only Mamtaji knows.
Meanwhile private bus and truck operators are minting crores here which should otherwise have been in Railway income. S P Iyer

I agree and support strongly Mr Iyer's comment. This railway project and also Bhavnagarf - Mahuva via Alang needs urgent consideration. It can fetch tremendous income for Railways, as Dholera too is a fast progressive area, with the Gujarat government having signed more than Rs 1 lakh crores MoU recently in this area. Mukesh Vaidya

I have one suggestion, Its time for us to upgrade our coaches. If see other countries they have developed so much and i hardly see anything has changed in IR for past 15 years.

I think its time to introduce Vacuum based Toilets which indicators vacant or filled toilets within the coach itself. Vacuum based toilets will help in having the tracks clean and neat also.

The Garbage box kept in the AC coach is not enough for sure it gets filled in just 5 hours of starting of journey in long distance trains, so we need to have bigger garbage box in all compartments

Even its will be nice to have garbage box in every cabin by making whole in compartment so that garbage will be put there which will generate revenue to IR and will keep the environment clean. Kiran

Respected Sir,
with due respect and humble submission I K.L Dubey HC/Clk now working under CISF DEPARTMENT (MINISTRY OF HOME AFFAIRS) would like to stated few line for your kind consideration and favourable action please
I am not giving the complain of the railway but some problem that is facing by uttarpradesh people. in the district of bhadhoi(boy) in route from lokmanya tilak terminus (LTT) TO BHADHOI(BOY) OR GYANPUR ROAD (GYN) OR TILL VARANASI(BSB) THERE ARE NOT SUFFICIENT TRAIN AND AS PER YOUR TICKET POLICY OF 90 DAYS I HAVE TAKEN TICKET AND I GOT WL-1 AT 08.02 AM I WAS THE FIRST PERSON TO TAKE THE TICKET. IN SUMMER VACATION OF THE CHILDREN IN MUMBAI ALL THE UTTARBHARTI WANT TO GO TO THEIR VILLAGE BUT THEY DO NOT GET THE CONFIRM TICKET .AND I THINK THAT APPROXIMATELY 60 PERCENT OF PEOPLE OF THIS DISTRICT HAVE GONE TO MUMBAI FOR JOBS .
IN THIS REGARD PLEASE START SOME TRAIN FROM LOKMANYA TO VARANASI OR BHADHOI THERE ARE ONLY 03 TRAIN RUNNING IN THIS ROOT AND YOU FIND THAT THE TRAIN FROM PUNJAB TO DELHI THERE ARE APPROXIMATELY 20 TRAINS .
PLEASE CONSIDER UTTARBHARTIYA CASE AND IF APPROVED START ATLEAST 10 NEW SUPERFAST TRAIN/GARIB RATH TRAIN /ETC
IN THIS REGARD I WILL BE EVER GREATFUL TO YOU
THANKING U
K.L DUBEY
CISF

RESPECTED SIR
PLEASE START NEW GARIB RATH, DURANTO TRAIN FROM BOMBAY ANY STATION TO ALLAHABAD/BANARAS/MUGALSARAI/

RESPECTED SIR,
I HAVE TAKEN A TICKET PNR NO [protected] WL- 01, WL-02 OF 09.05.11 BUT TILL DATE THE TICKET IS STILL IN WL-01 & 02 TILL WHAT DATE IT WILL BE CONFIRM

handeecap what faselitty in your bazat plz infrom
in your bazat not celeer plz, no canssion in
garibrath plz plz infrom me

sushil khandelwal
254-255, ANNPURNA TEX MARKET
RING ROAD
SURAT
[protected]

PLZ CHEKED IN GARIBRATH IN HANDEECAP COUH IN NO BTHAROOM NO TOILT, PLZ
VEERY DIFFICALTTY FOR HANDEECAP PARSAN PLZ ARGMANT


SUSHIL KHANDELWAL

SURAT

M-[protected]

DIR SIR
I INFROM TO YOU

I AM ORTHOPACDIECALLY HANDICAPPED
I AM RIGERVATION IN GARIVRATH T. NO-12909, 12910,
BUT YOU HAVE NOT CONCESSION IN MY TIKIT WEY PLZ INFROME YOUR RUL

MY P.NR NO-[protected] & [protected] TIKIT NO[protected], & 45336475

THIKING YOU

YOUR, S

SUSHIL RADHRAMAN KHANDELWAL
254-255, ANNPURNA TEX MARKET
RING ROAD, SURAT
( M)-- [protected]

To:- Indian Railways,

I want to bring into your notice a shameful experience I have encountered with the "New Delhi-Kalka Shatabdi Express" in which I travelled yesterday. The food that was served to us was pathetically bad. The entire food was cold and set like a jelly. The dal was dried up and set like a pudding. The paneer dish was sweet like a dessert and rotis were badly tough. There is no provision of attaching pictures otherwise I would have done it. A fruit juice was served named"Ditto". I just do not understand that why INDIAN RAILWAYS cannot provide some good branded juices like FROOTI etc.
Overall a very bad experience and a shameful condition that I faced. Me and my family left the meal as it is and did not eat even one-fourth of the meal
We were seated in Coach no C-6 seats no 30, 31, 32 and 33. We boarded the train from chandigarh at 6:15 pm.
I will never dine at any of the shatabdi trains as I had bad stomach this morning !!!

Gaurav Tandon

If you feel I am wrong kindly get back to me at- [protected]@gmail.com

indian railways it means cheaters no. one cheaters kabhi khud kine mein khade hoke ticket toh karwani nahi parti isliye kehte hein hamne online ticket booking ki suvidha di hai
ghanta mera suvidha mujhe nahin lagta ki kisi ki complaint par dhyan diya bhi jata hai free ki salary mile toh sabko maze hi aate hai

Kacheguda Bangalore Super fast exp should be extended Up to Mysore city. Daily there are lot many people travel to Hyderabad & not even single train is there to hyd. This shows Indian railways is neglecting connectivity to Mysore. Train will stand in Bangalore whole day instead it can be send to Mysore. train can leave MYS at 3 10PM and reach Bangalore at 5 45PM and the same train can leave Bangalore by 6 10 pm current timings.

Indian Railways — Overcharging at Railway Platform for water

I was at New Delhi Railway Station on 27 July 2011 to catch the A/C Special TRain to Lucknow in the night.
At the platform, when I went to buy water, the vendor told me I would need to pay Rs. 15 when the rate is Rs. 12. I was told that is the rate whether I buy it anywhere in the whole station. The extra Rs. 3, I was told, is for cooling the water!!!
I am attaching pictures of the vendor and his license.
Please take necessary action to ensure passengers are not blatantly cheated like this.
I imagine this isn't a case of a single vendor cheating but a prevalent practice throughout the platform in the capital city of India. Even on board the train, vendors weren't selling stuff at the printed prices.

Hello Sir,
I would like to tell you that we have very less (2) direct train from Bangalore (Karnataka) to Jabalpur (M.P.). I'm staying at Bangalore since 3 years & I have to go to my native which is Jabalpur. I found huge ratio of the people in bangalore which belongs to this region. Every time when we want to go to Jabalpur by train, we do not get the the ticket after reservation opens 90 days before & it fulls within a day. It is very difficult to get the train facility in this route as less no. of trains are available & no tickets available for no. of passanger of this route.

Kindly check the status & provide some new direct trains for this route, It will be very helpfull for the people who are not able to go to their native even if it is sudden & urjent for them, unless they have booked the ticket within the 2 hrs or a day of reservation opens.Due to lack of availablity of train & seats the brockers are taking the benefit & asking huge amnt for the ticket which they make available for customer som how. It is very difficult to servive for common people. Thanks to understand the Issue & provide some beneficial solution.

Indian Railway — Inhuman approach with passenger

Dear Sir, It is inhuman approach with the passengers of Local train no - 59049. It is taking time of more than 1 Hrs to travel between Maninagr to Ahmedabad, the distance is only 3 Km. The reason is only low priority. If Railway think they can plan and can do for this

Recently Indian Railways started allowing Passanger to book their tickets 120 days before, compare to 90 days earlier. This is creating more difficulties to get confirmed ticket even if booking 110 days before. This must be ROLLBACKED.

can anyone confirm what about kumbakonam to namakkal new railway line status

Sendin in while travelling in the train. I'm travelling from Avantika Express from Indore to Mumbai. The attitude of the attendent seems like he's giving us a free ride. I'm in AC 2 tier and the cooling is extremely high. Plus the compartment I'm in seems to hv a broken window wid air coming in all through on the head and so when asked for an extra bed sheet (which were available luckily) the attendent refused outrightly and asked us to travel in sleeper instead if we find ac too cold. Ridiculous attitude... And if not he wans money for an extra quilt... And it's surprising to know that there is no official website for indian railways where complaints can be dealt with seriously. The system all together is ruptured from the very ground level I would say. And by writing this I want to take a step ahead in spreading awareness about what to find while travelling in a train and what not to be ok with at all.

Dear Manager/Authority,

Its very sad situation at all main railway stations like delhi/pune/mumbai/HBD and other that there are no clean & easy private retiring/waiting rooms for connecting passengers.

If some family wants to travel from pune to rudrapur (uttaranchal) via delhi then there is gap of many hours. People want to become fresh/rest for few hours. Please try to eastablish PAID `public-private PARTNERSHIP ` ``Rest-room facility`` on hourly basis in all categories like Non AC/AC/DELUX.

On NZM railway station retireing rooms are congested & so dirty that any body will feel nauseated.

We are forced to take near by costly .Hotel.

Secondly coolie system should be changed to coupens system.For small bag 15 Rs. Medium bag Rs.20- Large bag 30 Rs. coupen should be issued at various counters & coolies should follow that.
Its realy a great problem.

Please forward & review.

Regards. Satamev Jayate
Dr Sunil

SUITCASE STOLEN — SUITCASE STOLEN

While travelling in BMTC bus no 356 from MEJESTIC to CHANDAPUR AT 1.30PM TO 2.50 PM on 01/03/2012, I lost my SUITECASE containing MARRIEGE SAREE'S AND PANTS SHIRT AND ALSO IMP DOCUMENTS help me trace it back and call me on [protected]/[protected] if the above details are recovered.

as soos as possible please remove the side middle berth in SL coaches and 3 AC coaches in indian railway.it is very inconvience to travel.if it is ONE NIGTH OR TWO NIGTH IT SHOULD BE COMPLETELY REMOVED.

Yes, Please remove side middle from the Trains in SL, 3AC. It is very inconvenient for everybody.
If people with age above 50 cannot sleep in the side upper, side middle.
Remove this Side middle.

I really agree with all the people who are taken for a ride, i am not sure whether the order for scrapping side middle is in place, but the ticket collectors are definitely pocketing enough money to have a side house built on the bribe they take to allot the seat and trouble the passengers, it so happened on train number 6590 [Rani chennmma exp], the TT was royally collecting money and alloting to all the passengers with a running ticket.
For gods sake, not Lalu has gone, please remove this sidemiddle berth, and save the trains,
Can the concerned authorities wake up, please collect all the money by refabricating the coaches from the great railway minister .

I totally agree with the ridiculous idea of adding a middle berth in between a Side Upper and a Side Lower berth. This is a design flaw and should be removed with immediate effect. If this had been a good idea, the it would been in th first place itself, when such coaches were introduced.

People alloted to this side middle berth are very uncomfortable to sleep or eat. The AC Passengers do not get the space to keep the linens/blanket. They have to seat in the usual berths. The passengers sitting in Side Upper and Side lower face this inconvenience.

This idea was mooted by Lalu Prasad Yadav, the money hungry politician, which is flop. We'll need to write to Mamta Banerjee to stop this practice of altering the coaches and remove the already altered ones.

Lets make things better

Side middle birth is very incovinent, irriteting, immidetly remove it

Northern Railways — quarrelling with passengers

dear sir ,

please draw your kind notice about the thing of quarrelling with passengers hand to hand & sitting on the lap of passengers & very rude behavior of milkman & native area persons in first compartment of every shuttle coming from mathura kosi, in the left side portion of compartment from first gate back portion .
this is the daily unbearable problem for passenger

very thanking you for taking suitable immediate action against such unsocial man

Your request to Indian Railways department will not be attended to obviously. As a common man we can fight it though, but if we are not bothered year after year the situation is already out of hand. I was once traveling in a AC I with a high ranking railway official. Infact he was so high ranking that all officials in the train were bowing before him. He himself was shaking his head in shame looking at the overcrowding of AC compartments and the general harassment of passengers at every station. things are not going to change ma'am, its a huge business, lots of money involved.