Indian Railways Complaints & Reviews

Dear Sir,
All this points for South Eastern Railway in West Bengal :
1> More local train is required for Howrah - Midnapur as frequency is now 1 hour and sometimes more.
2> As the Howrah - Midnapur jurney is 3 hrs so toilet is required.
3> As Kharagpur is declared as a industrial zone but there is poor service in train.As the maximum Employees service here in 3 x 8 ( 24 hrs ) shifts, so after 22 hours Midnapur-Howrah local train to be introduced.
4> Double line is required for Kharagpur - Midnapur section with a rail Bridge in Kansai Nadi.
5> Kansai Halt station to be made a permanent Station as the Minapur City is expanded.
6> In Kharagpur there is a lot of vacant space of railways, if rail can build flat with private partnership it will be helpful for commom people as max company has no housing for their Employees.
7> More gallopping local is required and it should be stopped at Santragachi station in up / down jurney.

Hi,

Today morning at 7.00 AM I went to drop my niece at the old delhi railway station, after a great difficulty I managed to find car parking in gandhi maidan (yes there is no car parking inside the station). After that I went to buy platform ticket and after standing in a que for almost 20 mnts I was told to go to a different counter (No12), when I went to this counter there was no one sitting at that time and the only counter open was the Ladies from where men were also buying the tickets. It must be around 7.30 AM by that time and the duty changed. when my turn came and I asked for the platform ticket, this man started behaving in a rudely manner and started abusing me saying that I am standing in a ladies que to get fun etc and etc. and he will put me in jail. It was very humiliating and have decided never to take the Indian railways. I hope you take proper action against such illetrate, highly impolite emplyees I will appreciate if you can call me for identification of this man who misbehaved and the department takes necessary action against such employees who have no accountibilty and decency to talk to people.

Indian Railways (Western Railway) — Not refunding cancelled ticket amount

I had cancelled my ticket from Vadodara to Mumbai - travel for 14th March, 2008 by 3T A/c by Navjivan Express Train Number 2655. The cancellation was done by me at Vadodara and Surrender Receipt issues to me is 431100 dated 4th March, 2008. Thereafter I have sent reminders on 5th March, 2008, 12th April, 2008 and 30th April, 2008 to Chief Commercial Manager, Refunds, WEstern Railway, Churchgate Station, Mumbai but they have bothered to either refund my money or reply to me. The amount involved is Rs 2309/-. I am a senior citizen living solely on pension income and I find this delay is causing substantial financial and mental stress to me.

Dear Sir/Madam,

I Booked my ticket From Mumbai to New Delhi, via AUG KR RAJ EXP, 2953(24-MAY-2008).
I was ready for Journey, Unfortunately train is cancelled by Railway because of "Gurjar Aandolan ( in Rajesthan)."
I was on Official tour for New India Assurance Co. Ltd (A Govt. of India Enterprise).
Now i need the "Proof of train Cancelation" from your side, to provide the proof to my Head Office for Full Fare Compansation from my Company.
So please provide the Proof of cancellation of train in written.

i booked one rail ticket for my journey of dated 14.06.2008 vides train no. 2953 from Surat to Hazratnizamuddin through irctc website in Tatkal Quota.

When I reached Surat station to board, I came to know train is cancelled, and there I enquired by railway person, he told me that ticket amount shall be debited in my account automatically. Since amount is still not debited in my account hence I request you to please help in this regard and arrange to debit same amount in my account.
In this regard i have sent email on [protected]@irctc.com but still dont not get any reply. My ticket details are given as below:
Name : AMIT SHARMA
Train No. :2953
PNR No.: [protected]
Tras. ID: [protected].

Western Railways — refund of ticket bought under sr.citizen category

From: Arvind B .Adalja, Regd.A.D.
102, VISAMO FLATS, 78, GAUSALA PLOTS,
SAROO SECTION ROAD,
JAMNAGAR- 361002 (GUJARAT) Dated:12th, July, 2008

Dear Sir,

My name is ARVIND ADALJA, Aged, 69, residing at Jamnagar. On 9th, July, 2008, I wanted to go to Jamnagar as I was at Ahmedabad for few days for some work. I went to Station for getting Reservation Ticket for Jamnagar at about 4pm as I wanted to travel by INTER CITY for Surat to Jamnagar in 1st class. I filled in the form for the purpose and submitted to issue me ticket on reservation window for the purpose. But with my surprise I was told by the booking official that there is no provision to make any reservation in1st class in the aforesaid train
.So, I asked him then what is to be done by me to get ticket? He advised me to buy from CURRENT TICKET WINDOW .I went there stayed in queue for about ½ hour and I asked the person to issue me 1st class ticket for Jamnagar under Senior Citizen concession .Surprisingly, he also expressed his inability to issue ticket for 1st class for the train referred here above. I asked him then please let me know who will issue me ticket? He advised me to buy ordinary ticket for 2 class and get it UPGRADED in the train by the Conductor.
As my going to Jamnagar was pre planned and there was no time to go any other authority to understand the norms for issuing tickets for 1st class in the aforesaid train I accepted the advise and bought 2 class ticket from him under senior citizen concession.
Then after the arrival of the train I met the conductor who was accompanying to the 1st class coach to make my ticket UP Graded under senior citizen which he refused stating that he is not empowered to issue such ticket and I have to pay FULL amount of Rs.410/- (four hundred ten only) if at all I want to travel by 1st class. Though, I was much shocked and taken a back with the norms of railway I left no alternative but to pay as asked for upgrading my ticket and accordingly I paid him Rs.410/- and he upgraded my ticket., a copy of which is enclosed here with for your perusal Voucher No 313052 along with the original ticket which was issued on the window is also submitted its no .is 9252 for Rs.58/-.
From the for going you will observe that there is no fault of mine as whatever I asked was accordingly to the norms of railway is made known to the public. Under the circumstances may I know where the travelers have to go particularly senior citizen like me where(1) Reservation not made for 1st class, (2) current booking do not issue ticket for 1st class under sr. citizen category and height of that even(3) conductor in the running train also do not have authority to upgrade the ticket under sr. citizen. Thus, all sr. citizens like me are DEPRIVED Of THE CONCESSION and have to pay full amount of FAIR for traveling.
I felt more surprise as I traveled in the same train from Surat to Jamnagar on 26 th, June by 1st class and On that day I was refused issuing ticket on current booking and asked me to go to RESERVATION COUNTER to get the ticket reserved.
And it was issued to me by reservation clerk.
Is not all contrary to railways norms besides UNFAIR, UNJUST and UNILITERAL and against the normal NORMS fixed for sr. citizen concession?
I hope you will appreciate my concern in the matter and REFUND the AMOUNT Rs.123/- at 30% of the ticket issued to me by upgrading the same to me allowing me under sr. citizen concession and the amount may be sent at your cost by Demand draft or Money order to the aforesaid address at an early date.
Awaiting anxiously your response in the matter and hope you will not compelled me to lodge complaint before Consumers grievances redresser forum at Jamnagar.

Yours truly,
Arvind Adalja. Enclosure:- As Stated.
NB: A copy of this complaint also sent by regd.post to concerned dept.

Hi All,
Well I must tell you that the Cancellation of E-Tickets on irctc is just the formalities and no refund is being done. as an example, I booked a Ticket for dated 02nd Nov 2007. I somehow missed the train and cancelled the ticket in the nearby Internet Cafe. I am still following the mail. I have received documents from irctc stating that my request has been forwarded to India Railway for the procedure. Its 10 months since then and I am still enquiring about the refund with the officials with no result. I request you to kindly get my refund done as soon as possible.
Transaction ID Being [protected].
Train No : 2561

Indian Railway — NO REFUND AT DESTINATION SATATION

I Sanjib Chaudhary & my wife have boarded train no. 3287 from Bilaspur Jn (BSP) to Hatidha Jn (HTZ) on 09.11.2008 with a confirm ticket 2nd AC ticket. But after boarding, it was told by TT that we have been adjusted in 3rd AC coach due to unavailability of bearth in 2nd AC. Accordingly we got adjusted in 3rd AC and TT has made a certificate for refund of difference amount of 2nd AC w.r.t 3rd AC and asked to collect refund amount from HTZ Jn.

Accordingly after reaching HTZ Jn. at 05:00 AM, I approached ticket counter to collect my refund money but as per then it can only be collected after opening of reservation counter after 08:00AM. So I went home which is 35 KM away from HTZ Jn. Again I came back at 09:00 AM to collect my refund amount and produced my ticket & certificated issued by TT, but at reservation counter they refused to refund the same and told that we don’t known about this. Then I approached Station Master, he also told the same thing. After this harassment I came back from HTZ Jn. without getting my refund amount.

This is really painful and shocking for me that in the same organization there is such a wide gap o[censored]nderstanding and lack of knowledge of rules. I am working as an executive in Indian Oil Corporation Ltd., which is multi locational and this type of gap is never seen in our company.

Enclosed: Scanned copy of
1.Ticket. (No. 21943608, PNR No.[protected]
2. Certificate issued by TT (No. 231067)

With warm regards

Sanjib Chaudhary
Address: B-77, Refinery Township
Begusarai, Bihar, PIN: 851117
Ph No.[protected], 275745, [protected]
FAX: 06243-

Respected Sir!!
i booked my e-ticket through internet(www.irctc.co.in) on 25-Dec-2008. in K.V.express(4257), journey date[protected]. PNR NO.[protected], Transaction ID [protected] in Tatkal Scheme. but unfortunately in Date of Journey train was late more than 13 hrs. and i have to go urgentely delhi that day. so i came delhi by another train .
Sir.. i am very requested that plz. refund my money..
thanks!!!
shashank

sir/mam
i have missed my train(MAILADURAI EXP) from Bangalore to Trichy on 8/12/2008, Regarding to get the refund, railway department has requested us to send a letter to Madurai southern railway and we did it .but we have not obtained the refund yet.what is the procedure to get the refund.kindly tell me the way for it.
Train no:6232
Pnr no:[protected]

SIR/MADAM

There is an emergency requirment of a train between chennai to bangalore on saturday and sunday night
between 23.15pm to 23.50 ... most of people working in banglore prefers only available train bangalore mail in which its very difficult to get reservation...ppl hang out side the unreserve compartment ...which oneday will lead to a very big tragedy or accident...so kindly take my sencire request and make a note to higher offical regarding this complaint

I am writing this mail about the refund of the money that I paid to buy tickets from Delhi to Rourkela and also the return journey.
I booked two tickets for train no-8478/Utkal express/3AC PNR Number:[protected] for the date 07th July 2008 paying an amount of 2296+30(an additional amount for booking tickets).And I booked two return tickets for train no-8477/Utkal express/3AC PNR Number:[protected] for the 10th July 2008 paying an amount of 2296+30(an additional amount for booking tickets).
The train however got cancelled but I didn't receive my money back till now. I filled the TDR (Ticket Deposit Receipt) form number: 923129 on 7th July 2008(same day) at 13:00 hrs .After coming to Bangalore I have sent the TDR form again to the address given below.
Chief Commercial Manager (Refunds),
Northern Railway 2nd floor station building
New Delhi 110055 via speed post.

It is waste of time and money both to go to the railway enquiry again and again in Bangalore & Delhi. I already wasted a lot of time & money in enquiring but didn't have any response yet, as there is no one in the railways department who can tell me exactly what is happening. The most common answer which I get from railways is that "it’s under processing”. I am fed up of hearing these words.
What kind of processing you do let me also know that it take several months & years to transfer the refund amount?

Regards
Rupashi

Dear Sir,
we had sent you TDR against untravelled PNR No.[protected] on 18/02/09 which was received by the due authority on 24/02/09. But we have not received any reply to your end till date regarding fare Rs. 941/- . we, therefore request you to send the same at the earliest.

Rahul Bhat
Nilons Enterprises Pvt. Ltd.

Railways — Ticket Refund - Due to Tain Cancellation

Hi

This is regarding ticket cancellation for the tickets issued using Smart Card.

I issued 3 tickets from a Smart Card Machine on 12th April 09 at 09:46 am from Kalyan to Vasai Road (via Diva), ATVM Ticket # 9347. After reaching Kopar, we were informed that the train for Vasai was cancelled due to some work. We had a talk with the Kopar Station Master and he informed that Kalyan Station respective department was already informed of the train cancellation the earlier night and even after that they were issuing tickets. Also, there was no announcements made in Kalyan that the train was cancelled. He asked us to either use the ticket to go via Dadar or get the ticket cancelled from Kalyan.

We came back to Kalyan and talked with the Kalyan Station Master Mr. S B Singh and he agreed for a full refund to be given on the ticket. He marked the same on the ticket and asked us to collect the refund from the ticket counter. At the ticket counter, we were directed to some other window everytime we went to some window for refund. Ultimately, they refused to provide a refund as the tickets were issued using a smart card. I went back to the station master and he also mentioned that since the ticket was issued using a smart card, refund is not possible. I wasted more than an hour in all this.

Can something be done about this? Ideally, the tickets should not be allowed to be issued even from the Smart Card Machine. Also, why did the station master signed for refund and then his signature was not respected at the counter.

Thanks
Rajesh Nagwekar

Dear Sir,
My brother Sri.vV.CHANDRASEKARAN booked tickets for my family and his family from CHENNAI TO DURG on 25.12.2008. Due to some problem one of the passenger Smt.N.P.LAKSHMI LATHA(wife of my brother) was not travelled with us.So we got a FORM OF CERTIFICATE FOR LESS NUMBER OF PERSONS TRAVELLING(ceritificate 'A' for granting refund) from TTE and that certificate number is 162421 dated 25.12.2008. We gave a letter to MADURAI RAILWAY AUHORITIES for refund in the month of JAN'09, till date we have not received any refund from the officials of MADURAI RAILWAY. I furnish herebelow the ticket particulars.

PNR NO.[protected], DATE OF JOURNEY:25.12.2008, TRAIN NO:6328
No.of passengers mentioned in the ticket:6
no.of passengers travelled :5
NON TRAVELLED PERSON DETAILS :N.P.LAKSHIMI LATHA
FEMALE, AGE:44
COACH:S-7
BERTH:9
Kindly arrange to refund the ticket amount at the earliest.

THANKING YOU SIR
WITH EXPECTING YOUR VALUBLE REPLY
V.KRISHNAMOORTHY

refund should be there in case of late train arrival in emergency time

Dear sir,

This is to inform you that Kindly mention the failled transaction deducted amount is not refunded from IRCTC .This is to inform you that I had made four transaction on 6/3/09 but there 02 transaction were failure . Details as follows 06/03/2009 74477489067009954852161 Indian Railways Catering Rs. 1, 034.29(DR)
06/03/2009 74477489067009915616614 Indian Railways Catering Rs. 963.03(DR)
06/03/2009 74477489067009918908463 Indian Railways Catering Rs. 1, 034.29(DR)
06/03/2009 74477489067009954853540 Indian Railways Catering Rs. 1, 034.29(D

only two tickets were delivered but amount deducted of four transactions 02 transactions were failure( Dark Underlined) yet amount was deducted still that amount is not refunded from your side.Herewith attached my credit card account satement I have made there Bold and underlined letters on dated 5/05/09 cash back debit amount 1) 1034.29 & again -1034.29/- total amount is 2068.58. ( Please see 2nd attachment )Please refund me. from last couple of month i am tryring for the same but still I am failure non of amount refunded from your side . Please do the needful .
Regarding the same.I am really tried to communicate with you People from last 3 months.in between I have lost my time, money patients. I have made 4 transactions on 6/3/09 but there was 2 were failled yet transaction amount - Rs 2068 deducted still this amount not credited in my credit card account No is - XXXX XXXX XXXX 1018 . As per IRCTC they told me that time your banks mybe server down. and also informed me Please inform to your bank " the failled transactions amount not refunded form IRCTC then we (IRCTC) will talk with your bank . and alos the verification report not forwarded me from your side. the report of dispute released in favour of bank, please send me soft copy or hard copy send me on my residential address is " 6/18 shri ganesh nagar, yerwada pune - 411006. This is my kind request to you otherwise I will go to consumer court regarding the same matter .
1) attchment 1 IRCTC REPORT
2) Bank Statenent.

Thanks & Regard,
Nagsen Chavan,
User ID ; chavan_nc
Credit Card no : XXXX XXXX XXXX 1018
Date of Transaction: 6/03/09
Mobile No. [protected]


1) Reference Number VCB11960/VCB11961 Transaction Id [protected]
Date 06-Mar-2009 Amount 1, 016.00
PNR 0 AWB Number
Credit Card Number [protected] FT number [protected]
IP Address 61.17.11.217 Reason Transaction Not Recognized


Admin Details
Printer Name Printed Date 06-Mar-2009
Dispatcher Name Dispatched Date 06-Mar-2009
Deliverer Name Delivered Date 06-Apr-2009
Consignment Id First Attempt(Creation Date) 06-Mar-2009
Recieved By Second Attempt(Creation Date) 06-Mar-2009

Ticket Details
Payment Status Payment Settled Refund Status refunded
Reservation Status Not Booked
Train no 7031 Train Name HYDERABAD EXP
From LNL To HYB
Journey Date 06-Apr-2009 Class : 2A
Boarding Point PUNE Reservation Upto HYB
Quota General Reservation Choice 3.Book any

S# Name Age Sex Berth Preference Food Preference Senior Citizen Cancel Status
AVINASH MANOJI 46 m Lower Veg 2


Payment Details
Payment Option ICICI
Ticket Fare 996.00
Service Charge 20.00
Total amount 1, 016.00
Settlement Id [protected]

Delivery Details
Delivery Mode eticket
Delivery Address
Delivery Date 06-Apr-2009
Received By
ID Card Type XXXX
ID Card No YYYYYYYYYYYYYYYYYYYY
Issuing Authority YYYYYYYYYYYYYYYYYYYY

Refund Details
No of Passangers 1 Refunded On 06-Mar-2009 Receipt No [protected]
No of Pass Cld PG Name ICICI Refund Type Transaction Failure
Amount Refunded 1, 016.00 Refund ID [protected] Refund Status Refunded

User Details
User ID chavan_nc Email ID nagsen.[protected]@gmail.com
User Name Nagsen chavan Mobile No
Home Address 6/18 shriganesh nagar yerwada pune-06 Office Address 6/18 shriganesh nagar yerwada pune-06
Home City Pune Office City Pune
Home State Maharashtra Office State Maharashtra
Home Pincode 0 Office Pincode 0
Home Phone [protected] Office Phone [protected]
Findings User tried to book an E-ticket that was not booked but amt debited from user's a/c whole amt 1016/- was already refunded vide Settlement ID [protected]. We will not accept chargeback for this. Pod not applicable. User State Active





2) 06/03/2009 74477489067009954852161 Indian Railways Catering Rs. 1, 034.29(DR)
06/03/2009 74477489067009915616614 Indian Railways Catering Rs. 963.03(DR)
06/03/2009 74477489067009918908463 Indian Railways Catering Rs. 1, 034.29(DR)
06/03/2009 74477489067009954853540 Indian Railways Catering Rs. 1, 034.29(D

.
Card No.
Card Type Primary Card
Statement Date 07/05/2009
Payment Due Date 25/05/2009
Statement Period 08/04/2009 To 07/05/2009
Total Amount Due Rs. 6, 980.67
Minimum Amount Due Rs. 1, 870.00


Name
NAGSEN ANANDA CHAVAN










Statement Summary
Previous Balance Rs. 5, 266.92
Purchase and other Charges Rs. 9, 345.25
Cash Advances Rs. 0.00
Payments and other credits Rs. 7, 631.50
Total Amount Due Rs. 6, 980.67



NOTE:The redeemed points include the actual redemptions (if any), the cash back adjustments and purchase reversals or cancellations.
Rewards Program
Opening Balance Earned during the month Redeemed during the month Closing Balance
145 26 145 26


Transaction Details :

Card Number : [protected] - NAGSEN CHAVAN
Date Ref. Number Transaction Details Transaction Amount
Domestic Transactions
05/05/2009 CHARGEBACK DEBIT Rs. 1, 034.29(DR)
05/05/2009 CHARGEBACK DEBIT Rs. 1, 034.29(DR)
30/04/2009 74477489120012502514106 Indian Railways Catering Rs. 1, 434.36(DR)
27/04/2009 74477489118012366334512 Indian Railways Catering Rs. 885.66(DR)
25/04/2009 196167 CHEQUE PAYMENT RECEIVED, THANK YOU Rs. 2, 000.00(CR)
25/04/2009 74477489116012250673845 Indian Railways Catering Rs. 80.00(CR)
24/04/2009 2/3 EMI Principal - Rs. 1, 300.00(DR)
24/04/2009 Orig Amt: 3, 900 on 24-02-09 Bal: 1, 300 Rs. 0.00(CR)
23/04/2009 74477489113012161085355 Indian Railways Catering Rs. 1, 588.08(DR)
16/04/2009 196166 CHEQUE PAYMENT RECEIVED, THANK YOU Rs. 5, 000.00(CR)
14/04/2009 74477489105011751451001 Indian Railways Catering Rs. 344.08(DR)
11/04/2009 74477489102011591817380 Indian Railways Catering Rs. 178.15(DR)
09/04/2009 74477489099011491974328 Indian Railways Catering Rs. 1, 546.34(DR)

Card Number : [protected] - NAGSEN CHAVAN
Date Ref. Number Transaction Details Transaction Amount
Domestic Transactions
09/04/2009 Overlimit Fee Reversal Rs. 500.00(CR)
09/04/2009 Service tax reversal Rs. 51.50(CR)






NOTE:
1. Unbilled transactions (those for which authorisation has been taken but have not yet been billed by the merchant) are not displayed here.
ICICIC BANK CERDIT CARD STATEMENT

Train No=4650 /Saryu Yamuna Exp.
THE TRAIN CANSIL ON 25/05/09 DUE TO CLASHES IN PUNJAB
Transiction ID=[protected]
PNR NO=[protected]
Date of Jurny=25/05/09
Date of Booking=23/05/09
in the name of=
1)Syed Ayazul Islam
& Rezwanullah
COMPLAIN DATE=04/06/09
COMPLAIN CODE(1)=66d73
COMPLAIN CODE(2)=96237
I HAVE TWO TIMES COMPLAINS, BUT NO ANS. FROM RAILWAY.

Train No=4650 /Saryu Yamuna Exp.
THE TRAIN CANCILED ON 25/05/09 DUE TO CLASHES IN PUNJAB.
Transiction ID=[protected]
PNR NO=[protected]
Date of Jurny=25/05/09
Date of Booking=23/05/09
DELHI TO BALLIA
in the name of=
1)Syed Ayazul Islam
& Rezwanullah
COMPLAIN DATE=04/06/09
COMPLAIN CODE(1)=66d73
COMPLAIN CODE(2)=96237
I HAVE TWO TIMES COMPLAINS, BUT NO ANS. FROM RAILWAY.
MOBILE NO=[protected]

Respected,
Sir/Madam,
Sub:To change the time of vadodara-Bhilad intercity.
The time of above mention train from vadodara is 7:00 a.m. which is too late after kutchh express.There is one another train avilable after 10 min. from Bhilad exprees.It is Better we all demanding to change the time of Bhilad-vadodara express(down only).If possible make it Departure time 6:30a.m. from vadodara.
It is convinient for all and we get benifit of train after kutchh express.Please, please, please do some favourable change .We all eagerly waiting for it
Thanking you
Vadodara Group.

my journey dated[protected] from madurai to tirupati from train no. 6352 . therefore my money is to be refunded because second AC coach was not attached therefore i have to conduct my journey in THIRD AC . please refund my money kindly.
my pnr status is - [protected].

I had written a letter to the Chief Commercial Manager (Refunds) on July 28, 2009 regarding the ticket refund.

The ticket status was waitlisted till the train left from Gurgaon on June 24, 2009. Therefore, we had decided not to travel by train.

Tickets details are as follows:

PNR No.[protected]Rs. 373) and[protected]Rs. 3528/-) (Gurgaon to Chakki Bank)

Please advise the status.

Thanks.

DAT OF JOURNER[protected]
REASON FOR TDR TRAIN CANCELLED
TRAIN NO 7037
PNR NO [protected] [protected]
sir we are given all detail but till date my money was not deposit in my againts ac

Indian Railways — Non receipt of refund amount on cancelled e ticket even after 123 days

Sir,

I had to cancel the e ticket for my journey from Chakki Bank to Indore by 2920 Malwa Exp., dtd 25/05/09 as the train was cancelled due to riots in Punjab (PNR No. [protected] / Transaction Id [protected]). A TDR for refund was filed on 02/06/09 (Ref No ekt[protected]).

More than 120 days have passed but I have not received the refund amount.

Regards,

S.Sen

tour & insurance point — cancellation of railway ticket

I have tried so much, but it is not possible. so please cancel the ticket, pnr number is [protected],ticket no.[protected] dated:16/10/2009 , franchise code 10055.Please cancel the ticket as soon as possible.

Dear Sir,

I would like to drew your your attention that transection under ID No.[protected] failed & transection could not materlise but an amount of Rs.559 has been debited from my account. You are requested to arrange the refund.

M.L.Batra
29.10.2009

Indian Railways — Reimburse my claim from the Railway Organization

To,
The chief commercial manager
southern railway
madras-600003

Subject: Reimburse my claim from the Railway Organization

Sir,

I am Mr. Anup kumar chowdhury, 64 years old from Burdwan, West Bengal. I went to Vellore CMC hospital to check up my left leg (plastic surgery) on 12th December, 2009. I planned to travel from Vellore to Visakapattanam on 16th December by Yaswantpur express (Train No 2864). That’s why I bought the confirmed ticket for me and my wife at two months ago on the said date by Yaswantpur express. The train should had left the vellore station on 16th December at 11:45 pm according to my confirmed ticket. But Railway management changed the timetable between that period and I was not informed regarding the new timetable. So I was totally unaware about the new timetable. As per my ticket I reached the vellore station according to the train scheduled which was printed onto my ticket.

Now I want to share my horrible and sad experience with the prestigious railway organization. As per my confirmed ticket I go into my reservation coach (S6) on the scheduled date and time. My PNR no was[protected]. The TTE started badly behave since we (me and my wife) go into the coach. The TTE told us that we have to give the fine amount of Rs. 1600/- ASAP. Then we showed up the TTE our confirmed ticket again and again. But the TTE did not listen to us a single word. Even the TTE rudely told us that you have to give me the fine amount otherwise I will push both of you from the running train. We told the TTE that I do not want to give you the fine amount as I have my confirmed ticket and also Railway did not inform me about the new timetable which is12: 30 AM instead of 11:45 PM.

As I earlier said you that I was returning from the Vellore CMC hospital after checking up my left leg (plastic surgery) with my wife. Unnecessarily we had to face the remarkable trouble while traveling by the train. Finally we had to pay the unjustified fine amount of Rs. 800/- to the TTE.

Now the saddest thing is that the TTE did not arrange us a single seat while traveling. We had to spend the long journey of 15 hours in front of the toilet door without sleeping and seat. Now sir, what will be your comment after knowing my bad experience with the railway organization? Probably I don’t know how many passengers have been suffering like us on daily basis.

Now the conclusion is that you can not return me anything apart from the fine amount and reservation charges. That’s why I want to claim of Rs. 800/- plus the reservation charges with interest from the prestigious railway organization ASAP. Please reimburse my claim.


Hopefully we will get justice from our prestigious Railway organization. Expecting my claim ASAP. If you want to know any other information apart from this please let me know through the email.

Note: I am, SANTANU KR SINHA writing this email on behalf of my Father in law ( Mr. Anup Kumar Chowdhury).

Thank you.

Regards.
Anup Chowdhury,
88 BaburBag, Panchanantala
Burdwan,WB
713104

This is to inform you that my E-ticket Refunds ( details mentioned below) has not been credited to my credit Card Card account despite of submitting the TDR's and request letter well within stipulated time to appropriate offices and regular follow ups every week.
May I sincerely request you to pls look in the matter and do the needful to actuate the refunds due to me at the earliest and oblige.
TDR Details

>> > Transaction Details
>> > PNR Number [protected] Booked On[protected]
>> > Transaction ID [protected] Ticket Type eticket
>> > Class 2S Internet Service Charge Rs 25.00
>> > Date Of Journey 25/10/2009 Ticket Charge Rs 192.00
>> > Bank ICICI Total Rs 217.00
>> > Train No 608 Railway Zone IRCTC
>> > From Station MATHERAN(MAE) IRCTC Zone IRCTC
>> > To Station NERAL(NRL) Quota General
>> > Ticket Details
>> > S# Name Age Sex Coach Seat Res-Status
>> > 1 MANEESH SINGHVI 35 Male D1 0005/ Booked
>> > 2 RAJNI SINGHVI 34 Female D1 0004/ WS Booked
>> > 3 NEERAJ BHANDARI 36 Male D1 0006/ Booked
>> > 4 NITIKA BHANDARI 33 Female D1 0007/ WS Booked
>> > 5 NISHTHA BHANDARI 8 Female D1 0008/ WS Booked
>> > 6 MANVI SINGHVI 7 Female D1 0009/ Booked
>> >
>> > Reason For TDR : Train Cancelled.
>> > TDR Status : CCM Registered
>> > Reference No : ekt[protected]
>> > TDR Zone : SCR
>> > TDR Filing Date : 27-Oct-2009
>> > Refund Status : Refund under Process
>> > Refund Date : Not Available
>> > Refund Amount : Rs.0.00

Dear Sir,
I purchased one e-ticket as detailed below:
1. Transaction id : [protected]
2. PNR No. : [protected]
3. From : HWH to PTRU
4. Date of Booking : 25.06.10
5. Date of Journey : 29.06.10
6. Name of Passenger : B PAL
7. Sex : Female
8. Age : 63 yrs.
9. Train Name : Shaktipunj Exp.

Before boarding from Howrah station I enquired at Enquiry Counter twice whether the train would travel through Patratu Station since it was learnt sometimes the said train was plying bypassing Patratu. But each time they confirmed it would follow its normal route through Patratu station.

At Dhanbad Station it was learnt the train would not go to Patratu and I had to drop at Dhanbad.
Now my questions are :

1. Why it was not announced at originating station the route of its plying ?
2. Why the TTE on duty did not make me alert to drop at Dhanbad?
3. Why Dhanbad booking counter / Station Manager refused me to refund Rly Fare from Dhanbad to Patratu?

I think you will understand the difficulties of a Sr. Citizen Female Passenger traveling alone and faced the above cited problems.

However, I again claim to refund the Railway Fare from Dhanbad to Patratu at the earliest.
Thanks,

Sir,
I am working as a faculty at Lal Bahdur Shastri National Academy of Administration, Mussoorie.I am writing this mail about the refund of money that I paid to by I-tickets from Nizamuddin to Dehradun.The ticket status was waitlisted till the train left from Nizamuddin on 1-8-10.therefore we decided not to travel by train.On next day morning dated 2-8-10, we cancell the ticket.We had sent the TDR with application for refund of fare by speed post to The Chief Commercial Manager (Refunds), Northern railway, IInd floor, station building, New Delhi-110055 on 30-8-10 from Mussoorie
Sir, till date we have not received any refund from Northern railway, New Delhi. What is the reason behind this. I request you kindly look in the matter and get my refund done at the earliest and oblige.Ticket details are- PNR no[protected]
Date of journey- 1-8-10 Class- IIAC
Passengers- 02 Amount- Rs.1, 162
TDR no- 293241
Reservation ticket no[protected]
Station from- Nizamuddin to Dehradun
Train No- 2205

21 October, 2010

Chief Commercial Manager-Refunds,
Northern Railways,
2nd Floor New Delhi Station Building,
Estate Entry Road,
NEW DELHI-110001.

Sub: NEGLIGENCE ON THE PART OF TICKET RESERVATION CLERK.

Sir,

On 20 October, 2010 at 6.45 PM, I approached Ticket Reservation Window with a requisition form which was manned by Mr.Surinder Singh at Anand Vihar Railway Station for reserving a ticket from UNA HIMACHAL TO DELHI clearing mentioning the Date of Travel 14.11.2010 on the Reservation Requisition Form. But, the Reservation Clerk issued the ticket No.15606005, bearing PNR No.[protected] mentioning the Date of Travel 19.11.2010 (photocopy enclosed). The particulars of the ticket could not be verified at the spot due to poor carbon printing and were then verified after reaching the home with the help of glass due to age factor.

On 21 October, 2010 at 11.30 AM, I again approached the same window at Anand Vihar Railway Station which was manned by one Mr.Tarun Behl. The mistake in question was brought to the notice of Mr.Tarun Behl who in turn verified the above mentioned facts from the requisition form and shown the same to the undersigned where the date of travel was clearly mentioned as 14.11.2010. But, Mr.Tarun Behl was helpless to do any thing in this matter since neither Chief Reservation Officer nor Mr.Surinder Singh were available.

It is understood that had Chief Reservation Officer been available at the time of reserving the ticket on 21.10.2010, ticket for 14.11.2010 could have been issued without levying cancellation charges Rs.40/- to me.

In view of the foregoing, kindly make arrangements to refund Rs.40/- + Conveyance Charges Rs.100/- and issue instructions to the concerned as deemed fit.

Thanking you,

Yours faithfully,



(S.N.DOGRA)
FLAT NO.75-C, POCKET A-1,
PHASE-III, MAYUR VIHAR,
DELHI-110 096.
Mob.No.[protected].

Indian Railways — non receipt of refund amount

Cancelled a ticket on line. Refund not credited to my a/c till date(06/04/2011) though they say refund sent on 14th March2011.
The relevant detailsr given below -

PNR[protected]
Amount - Rs. 2613.00
Transaction ID- [protected]
Bank - HDFC

I have booked a ticket on 11.02.2011 from kanpur central to Anand Vihar TRM
date of journey was 13.02.2011. Train was late more than three hours due to this we have not travelled. The PNR No. of the ticket is [protected]. I have filed tdr on 14.02.11 but till refund not received to me. In this connection i mail several time to [protected]@irctc.co.in. They replied refund under process but till date refund not receive to me. Please lookinto the matter and refund my money at the earliest.

H.Y. Singh
C/o R.P. Saxena
Advocate
2/34-B, Moti Nagar, New Delhi
Cell No. [protected]

As per my telephonic talk with you, Iam forwarding herewith the letter and
> let you know that the refund has been rejected due to the reason the
> cancellation was done on 13/1/11 and purchase on 13/1/11 as the train no
> 13006 on 14/1/11 was cancelled which was booked three months back, before
> the arrival time of train No 12332 Himgiri express at Lucknow.It is regret
> to inform you that when the said train is cancelled at starting station,
> there is no reason to hold the ticket upto the departure time of the train
> and any how I have to go to Kolkata on 14/1/11.
> In view of the fact it is once again requested that the cancellation charges
> may please be refund .
> The deail of ticket ;-
> PNR No.[protected]
> Train no.and name:12332, Himgiri Express
> Date of journey 14/1/11
> Date of cancelletion 13/1/11 as the train was cancelled at the starting
> station.
> Transaction Id [protected]
> Reference of correspondence ekt [protected]
>A.K.BORAL

Indian Railways — Train Cancelled but railway didn't pay back money

Dear Sir,

I booked a ticket for 14the July from Hyderabad to Chengannur in Shabari Express on July 13the 2011in online. During thee Telangana Bandh, train got cancelled from Hyderabad and its journey started from Guntur. When I contacted customer care on 14the morning theey informed me theat no need to file TDR and train got cancelled, so railway will refund thee money. Even theat also i filed TDR. But yesterday i got a mail from IRCTC says theat you are not eligible to get money. Please find thee below mail and attached TDR details

Email From IRCTC

Show Details
Message Body
REGRET Dear Customer, Withe Reference to your PNR No:[protected], we regret to inform you theat refund is not admissible as informed by Railways therough theeir letter no : In case you require any furtheer assistance, please mail us at [protected]@irctc.co.in or call us on[protected] Withe regards, TDR TEAM

above information is enuf

My parcel is not received more than 15 days

Dear Sir/m'dm

i was parceled my house hold material 09.05.2016 from khammam to Raipur jn (LT.NO.914953). but iam not received my material till date and also no information in railway parcel office please do need full as early as possible

thanking yo sir,

regards,
E.BIKSHAPATHI

I samanta kumar moharana a Kidney transplant patient (nadiad) travel Dt. 1/04/09.with my concession of railway concession certificate but at Bhusabal 11.20 a.m., a senior railway officer (special sqard) said that this certificate is only for a dialisis patient & not for me, and said leave train right now or paid Rs.4000/- beacause I travel in 2AC berth no. 15,

I would like to know Is it my Fult or the officer of railway or the hospital authority, Please help

Thank U

sir/madam
i want to complain about the reality happen in the indian railway. i want to inform you that the station bhatapara is situated in the raipur district of chattisgarh it is 45 km away from bilaspur zone . in this station in the reservation booking office the time is very limited due to small business.but i want to inform you that every ime the outer person(which can work as dalal o we say commisiontaker on every ticket) can operate the computer of the booking office of railway and the officer of the booking office can go to drink tea or taking breakfast at the office time. they do not provide the form or reservation to ordinary person easily and the behaviour is also very bad and as i
know that the outer person is not allowed officialy so please take action against them. when i go to reservation counter in 12th march hey cannot give me form and advice me contact he dalal when i told them i can complaint on railway then the give me form but we want lower seat fo the old lady they can give me upper birth they told me that lower birth is not avilable but from other station i can get the lower birth and at that place they told me that all lower seat is avilable when i go to bhatapara counter and told me the officer tha wh you do not give me lower birth then he told that for this you have to give rs 100 extra if you want from his counter other counter are differentso please and please take strict action against them specially mr. soni.
thanks

Place : Surat Date : 28.05.2008

From:-
Binu B. Pillai,
A-305, Sreeji Complex, Adarsh Nagar,
Bhesthan, Surat.- 3950 23.
Phone No. [protected].

To,
The General Manager,
Western Railways,
Mumbai.

Respected Sir,

Reg.: Robberry held during travelling from Kollam Junction Railway Station (Kerala State) to Surat Railway Station.

Ref.: PNR No.[protected] & PNR No.[protected], Date of Journey : 19.05.2008 through Train No. 6334, Trivandrum Veraval Express.

We, the whole members like: 1) Binu B. Pillai aged 29 years, 2) Miss. Krishna T. Pillai aged 13 years, 3) Mrs. Vijayamma aged 54 years, 4) Mrs. Divya aged 24 years 5) Mrs. Bindu aged 35 years were in a travelling from Kollam Junction (Kerala state) to Surat Station (Gujarat state) on 19.05.2008.

The entire fact of the case are as follows:-

We, all are belongs to Kollam District, Kerala state, and for our service purpose, since last 8 years residing in Surat only with family. Therefore in each school summer vacations, to see the parents and other dears and nears we are going to Kerala constantly.

In this summer vacation also, we left kerala in the first week of May 2008 with whole family. Then the return ticket was for 19.05.2008. Accordingly we have left our Home at Kerala on 19.05.2008 in the evening for catching the train to be departed at 16.20 from Kollam Junction. The Train started at 16.20 (Train departed from Kollam Junction), Our seats were in the Coach No. S-9 at Seat Nos. 17, 18, 20, and Coach No. S-1 at Seat Nos. 9 & 10 respectively. We were 5 Baggages where in 2 baggages (briefcases) were with heavy valuables such as Gold ornaments for a weighment of 160 Grams for a Present market value Approx. for Rs. 2, 00, 000/- (Rupees Two Lacs only), also Cash Rs. 5000/-, Original PAN issued by ITO, Cheque book issued by ICICI bank, Athwagate Branch, Surat containing 12 leaves and Original Election commission card (of my sister Mrs. Bindu Pillai) issued by Election Commissioner office, Surat.

We have travelled usually in the train without any inconvenience and we have reached very safely upto Navsari Station and from there, the next main Station is Surat Railway station only. Thereafter, departure of the train from Navsari Station, for our better convenience for delighting to the station, we have taken all the luggages from our specified seats to the nearest to the door steps. At this juncture, at 3.00 am (Approx) on 21.05.2008 in the early morning, some (about 5 gents) fellows approached to the same door steps where we were stayed and were deliberately made some problems in order to get them plenty of space for getting them down to the station easily. However, according to their convenience they themselves changed our baggages here and there slightly. Then, after 30 to 40 Minutes, train arrived at Surat Station and we have got down and left for our Home at Bhestan, Surat. We feel that in this short time, they might be stolen the ornaments and other valuables as specified above from our baggages.

When reached at the home and opened the luggages we realized that the valuable ornaments and other entirely were missed. Rest of all the things such as cloths and other articles was there. Accordingly, we have informed the facts to the Surat Railway Police Station. A copy of the complaint submitted is attached herewith for your kind reference and perusal.

We came to know such several instances from our neighbours in Surat, those whose are lost valuables during the journey from Kerala to Surat recently, that incidences are also in similar type.

In view of the above, we feel that the culprits are may be same fellows behind it for all such robberies.

Therefore our request is particularly relevant that, you may please be taken immediate action in this regards to get back the ornaments missed and also to take precautions in order to avoid such incidences to the passengers in future.

Thanking You in anticipation of a favourable response at the earliest.

Yours Sincerely,
Binu B. Pillai

Sir,
I am umakanta pradhan, having details of travelling:
From-Bhubaneswar(BBS), Orissa
to-Samalkot(SLO), A.P
Date[protected]
Train-1020, Konark Exp
Coach/Berth-S7-69
PNR-[protected]

This is the detail matter.
I was coming to samalkot by this train from Bhubaneswar.
I am new to this journey and told same to T.T.E.
It was supposed to reach Samalkot by 12.00 night.
after Tuni, it is around 01.00 A.M. i enquired from T.T.E
at what time it will reach Samalkot, he told it will
take 1.0 hour more. i repeat my enquire again and showed
my watch to tell by what time it may reach there. he
told 1.0 hr.then i went to my berth and took rest.
by around 1.25 A.M samalkot appears. I got up and enquired
near by people, they told it is samalkot. Immediately i rushed
to T.T.E for telling to halt the train for another few minutes.
But alas i didn't find him.by that time the train starts running.
with no other idea, how to get down from train, i pulled the chain.
after that i met the T.T.E at wake up state from sleep and
i informed him about my act.it is also again the boggie was
fulled with un authorised persons sleeping at the door front
which added to me worsen state to get down.
then i appeared in police (R.P.F) and wrote a note and they put a
case against me and i gave Rs.500/-for compensations.

Please suggest me what i can take action
against this issue. i am not in a stable state of mind
due to what happened last night.

yours faithfully
umakanta pradhan
[protected]

Southern Railway - Trivandrum Pattom Reservation Counter
Date and Time of Incident:
Date: October 1st, 2008
Time: 8:10 AM
Need to change the attitue of the railway people at the reservation counter.

Railway people are behaving rudely against the customers who came for ticket reservation. Mannerism should be taught to these people before deputing to this service. As Gandhi said, customer is the king. But here these people are behaving as if they are the super king.

witout ticket and unauthorised peoples are travelling in this train at present from tundla but ur security staff GRP and coach conductor is not available in this train
moori exp 8102 22.1.9 igs going to kanpur site

We traveled recently to cochin from Hyderabad both in 3rd A/C and 2nd A/c. The mintainance of the comparment is very bad. When the train travel for a long journer the toilets has to be cleaned once in 5 or 6 hrs. in the station where it stay for long time. The toilets were not clean. And the main complaint of the A/C coaches is there is lot of cockroaches in the comparment which distrub us in all the way and also it leads to illness to the passengers. The comparment has to be maintained clean in such a way that passengers should feel comfortable. Hence the Railway deparment has to take care in this matter so that public cannot suffer.

availability

This is towards problem of disposing of mineral water empty bottles. I suggest you :

that social forestry purchase polethene bags for growing plants and sell/plant them after grwoth.
If railway collect all empty bottles and give them to social forestry deprtment after cutting approximate 3" from cap/neck side and plants can easily be grown as a pot. Thease bottled will be used and problem will be solved.

in general public a awareness may be send through media and ads so generel public can also use them as plant pot and keep them on their roof.

Thus a big problem may be solved.

The same message can also work for all other type of bottles like cold drinks and other posing threat to
public health.

Thanking you

There should be Rajdhani Express that will connect each state capital to state capital.
E.g. Mumbai to Lucknow or Banglore to Bhopal.

adarsh coaching — more class

plz anil sir more chemistry class provided by m s khan , we think one of the best chemistry teacher in delhi.

Post of Loco Inspectors shall be abolished immediately to avoid the anomalies arised due to new pay commission.Loco Inspectors can be drafted from Loco Pilots to work in tenure period (as in case of Power Controllers, Crew Controllers etc.). Moreover the Basic Pay of Loco Inspectors are high as compared to Loco Pilots hence Railway will be financially benefitted if Loco Inspectors posts are abolished

Dear Sir,

Sub:- Increase the 1 st and 2 nd compartment for central Railway Line.

This is reagrding above subjce.Total no of working women is increasing day by day.and in central compartment of 1 st class is very small for that. Every one facing the big probem to catch the train every morning . Due to this some incident are going to happen every day.

Kindly consider the above problem and do the needful to increase the 1 st class compart ment as well 2 nd class compartment.

Regards,
Nisheeta Jangam
(Javabdar Nagrik)

We peoples(TamilNadu Guys) in Hyderabad want one or two trains extra from Hyderabad to Coimbatore with low travel time. From Hyderabad to Coimbatore there was 2 private volvo buses are there, which reaches coimbatore within 15 hours. But train journey takes 21 to 22 hours to reach Coimbatore. So Please provide extra train with less travel time.

General people are not allowed in reservation class coach. Toilet should be neat and clean.

railways is trying 2 b pretty generous by allowing passes 2 people for certain category of class of people .
but actually giving it to people 2 whom this facility really matter much
eg crickters whove brought laurels 2 india, how many times do they travelby train and do u think they really need it, and above all cant they afford it.
pls for god sake dont use ur heart alone pls use d head also
another eg faujis who r given their salaries for putting their lives at stake, they r awarded at times by none less than our president for their exemplary services for d nation, may b at d border or wid in our country
eg 1 making foot over bridge durig cwg
2 flood situations when civil admin perpetually fails
my request is 2 pls give these supporting passes to the faujis who r in need of it more than our cricketers(who play in crores)
plese act and get it done

on 30th mar i boarded saryu yamuna express in ac iii tier bogie . d compartment was a big dustbin . almost till half of d compartment d muck was there which included
empty water bottles
paper packets
empty tea cups
and other such related items
is d indian railways constituted to only take care of
palce on wheels
raj dhanis
shatabdis and the likes
pls let us know whose responsible for these kind of trains in which 95 %indians travel


pls for god sake wake up and act

EKTA EXPRESS 4795/96Ekta Express 4975 - The Great Difficulty Express
The Ekta express has been the great difficulty express for the people of the Bhiwani, Rohtak, Gohana, Panipat districts of Haryana. It is a train with the burden to carry 1000's of daily pessengers, families, bussinessmen, students and tourists travelling between Bhiwani and Chandigarh. The major problem is that train is linked to Himalyan Queen Express in its common route from Panipat to Kalka. We understand that it may be saving the running costs but the share for the Bhiwani/Rohtak side passengers is way less. We have got only 5 general boggies for our share, whereas only one train runs from Bhiwani to Chd and Chd to Bhiwani in a day. Dehli, Chandigarh is linked to with many a trains and it would be great if Ekta Express is expanded to accomodate more pessengers. Ac-Sleeper coaches would be a great advantage for senior citizens, bussiness class, families and tourists. Their may be considered a fesibilty to run the train independently as it can than be run on its own saving the half an hour delay at the Panipat station as per the linkage of two trains.
This is also an appeal to people travelling on this route, to please comment and raise a voice for the betterment of the railways in the district.
We would be thankfull to Indian Railways if our problem is considred for the feasibility surveys

Northern Railways Hospital New Delhi — Rude Behaviour of all staff

All Nurses and Doctors are rude, never speak politely, always replied rudely to the petients , even never speak to their attendent also, kindly give instructions to them at least to speak politely

I have transplant my kidney in applo hospital.New delhi on 12/03/2012 and issued concession certificate for railway journey when I go to raja ki mandi railway station, at agra.Your reservation supervivor mr. Nirmal gupta never cooperate and always says that the certificate issued from applo hospital is totally bocus and fraud and always using abusive language with rude behaviour. He also misguide to other staffs also and never sit own counter. You please take very serious action because he is loosing the goodwill of indian railway. Hope you will take immidiate action and acknowledge the same. With warm regards

To Sr.Divisional Commercial Manager

Inspite of having valid e tickets PNR NO [protected] and identy proof Mr.M S JARTAR forcibly collected fine Rs 3470 and used filthy, arrogant, dadagiri language.

Mahesh R Gothivrekar
cell [protected]

Indian Railway — FORCIBLY COLLECTION OF FINE Rs 3470

Inspite of having valid e tickets PNR NO [protected] and identy proof Mr.M S JARTAR forcibly collected fine Rs 3470 at Solapur railway station and used filthy,arrogant,dadagiri language.

Indian railways sold tickets more than seats available in the general compartments i don't know why they go on that train without having seats in general compartments please stop that type of practise some times they loose their lives in footboard journey.I tried to 3rd DEC, 2011 secunderabad to narsapur express in general compartment but i didn't get stand on the general compartments so return to my home with loss of my ticket.

Railway Ticket — wrong ticket by booking clerk

i got a ticket of break journey from sagauli to ernakulum via chennai howrah by mithila exp3022 then 2842 coromandal express, which was wrong as it should be 2841 means my 2nd ticket was from chennai to howrah.and first ticket was from sagauli to howrah.you can imagine how big mistake that was.i booked my ticket in hurry.but 1 day before journey i came to know about that mistake. i'd no option without cancelling it. by cancelling i lost my 154 rupees as cancellation charge and i missed my enternal test which was scheduled on my previous date of arrival.due to mistake by booking clerck i've lost much now iwant to complaint in consumer forum please guide me.

Sir,
I would inform you that Kafiyat Express ( a single train b/w Azamgarh and Delhi ) which is also a super fast express is not reaching it's destination (whether it is Delhi or Azamgarh) by time. However when it was not a super fast express it’s condition was satisfactory.
Please give me reason

There is new railway ticket booking office opened at Beta-II, Greater Noida. Probably I saw that the booking officers did not refund the full or partially balance money. Today i.e. Monday the 7th April 2008 at about 9:35am, I booked two tickets from New Delhi to Lucknow and returning ticket from Lucknow to New Delhi (Rs. 600/- + Rs. 615/- = Rs. 1215/-). I gave her (Booking officer, name not known) Rs. 1220/-, instead of returning Rs. 5/-, she told that having no change.

It is not only me who is having such problems; there were people in the queue, who did not get the balance money back.

I request you to look into this matter seriously, so that people do not suffer in future.

Apply ticket

I am regular passenger of Indian Railway since 1978 from Anand to Bharuch and Anand to Ahmedabad. I am have valid first class season ticket. My experience during the last 30 years of travelling is as under:- This Railway is under the control of Western Railway. Most of the days we are not getting seat in the First Class Compartment because of the occupation of seats by Railway employees and RPF personals who are not eligible for First Class Pass. The commericial Staff such as Clerical staff and other class IV employees are occupying the seats and playing cards etc. I want to know whether these people are eligible to travel daily without season ticket or duty pass from one destination to another. if not so why it is happening?
Today on 17/4/2008 I was waiting for Train Number 6059 which starting from surat and to be reached at vadodara station at 3.35 P M. They have first made an announcement of right time i.e. train is reaching at the station at 3.35 sharply. at 3.35 they have again announced that the train will come at 3.45 and at 3.45 they have announced the train will come at 4.05 pm at the last the train reached at Vadodara at 4.20 pm. I want to ask you a question why the railway people are not telling the truth?

AFTER REACHING THE TRAIN IT IS SEEN THAT THE FIRST CLASS CHAIR CAR COACH IS OCCUPIED BY 2ND CLASS PASSENGER AND THE HAVE NOT ALLOWED TO SIT BY THE GENUINE FIRST CLASS PASSENGER. NO BODY TAKEN ANY ACTION TO VACATE THE COACH

Respected Sir,

This letter is in regards with a totally unsatisfactory and pathetic conditions of Gomti Express ( Train No. : 2420). I was travelling on this train on 12th May, 2008 from Delhi to Lucknow. My Ticket PNR No: [protected].

I need to bring into your notice about the cleaniness and conditions of the train. The upper seats have no provisions for locking them due to which the passengers at lower berth can't sit properly and also any time the upper berth falls down causing injury to the passengers. Secondly, after paying a charge of Rs 876 for two tier AC, passengers have to sweat due to totally ineffective air conditioners which has not been checked neither maintained for years. Even after asking the coach attendant to get the AC more effective, the poor thing was not able to do anything on this regard as the AC's mechanical failure is something which he cannot do anything. Also the second ac coaches of this particular train are so old that they dont even have plug points for charging cell phones. Thirdly, the Second AC sleeper coaches are just like normal general coaches in which anyone can get in and no one is bothered to check it. Even if teh TT comes he either takes bribe or just on friendly basis he ignnores the matter. I have already logged a complaint in the complaint book available with TT.

Hoping some kind of attention would be given to a train like Gomti express which is one of the important trains from New Delhi to Lucknow.

Regards.
Alvish

i booked an i ticket well in advance for the journey from Banglore to Nagpur for 28 may 2008. I recived a wrong ticket at my address.Till this date i have called the IRCTC more than half a dozen times without any result . i still donthave my ticket.

AC 3 TIER KI HAALAT GENERAL SE BHI BHATTAR

GODHPUR HOWRAH EXP. MEIN NO2308

T.T. KE PAs COMPLAIN KI A.K.MURLAI

BOLA BOGI NO. DEKH KE AA
PHIR BATA

TAKI TRAIN CHUT JAAYE. . . .
MY INDIA IS GREAT

Hello Sir, This complaint is not against any person but against the delay of train. Actually I travel to my home every weekend by MANDOR EXPRESS. The scheduled time of the above train to reach to Jodhpur (Rajasthan) is 8:00 AM and everytime the train reached to its destination by 10:00 or above 10:00 AM.
Sir I, as a passenger request you to please make such arrangements so that the train reached to its destination on time.

Thanx and waiting for your quick action

Dear sir,
Today I booked ticket for my parents for travelling from Ambala to Bhopal by Malwa express Train no.2920 for travelling on 9th August 2008
The age of my parennt is- 76 years & 75 years, while my mother is handicap & therfore tickets are booked under concesssional fare for3AC.
The bearths given are B2-5 & 6, which are middle & uppor bearths.
While my parents are old aged they have been allotted seats none of which is on lower bearth.
Suggestion-
1)Request to see if these berths can be changed to lower bearth both seats, as the age of both parent is above 75 years.
2) To ensure that atleast till few days before/ exhausting the seats, the lower bearths should be reserved for the senior citizens and handicaped persons, & can be allotted at the end.

Awaiting your reply favourably on point no1. & defenitely for point no2 to include as part of continuous improvement.

Thanking you in advance,

Your faithfully,

Prabodh Kher

Sir,
I had suffered immense both in sense of monetary and physical due to incompetency of peoples working in Railway.
I was travelling from Guwahati to Chennai Via New Delhi on 15/07/08. I had to make this long and arduous journey because there had been breach in Bhadrak etc.I was going to New Delhi via train no 2455 (Rajdhani) and train no 2622 (TamilNadu exp) on 16/07/08 at 10.30PM and my PNR nos was[protected] and[protected] respectively So I along with my brother boarded the special Rajdhani train(2455) leaving Guwahati at around 13 .45 hours. My PNR number was[protected] and ticket number was 84413109. My brother had a different ticket as he was in different coach. My reservation was from Guwahati to New Delhi. As such the train was on time and departed exactly at 13.45 almost. The next day we were to reach New Delhi at around 19.40 hours ie on 16/07/08. But due to some problems the Rajdhani was delayed by more then 3 hours. We reached at around 11.10PM. As such we had missed the train to Chennai due to no fault of ours. I immediately went to counter number 4 of the railway reservation at around 11.30PM to know what can be done. The officer sitting over there said that nothing can be done and the money had been wasted. Also told me to come the next day.ie on 17/07/08. So out of wits end I ended up in a hotel near the Railway station for the night along with my brother and coughing up around 1200 for the night. The very next morning I went to the railway station and went over to the counter. But to my utter disbelief the guy wouldnt help me out and yold me that it was the fault on my part that I missed the train. Noticing the hypocrisy of the peoples working in The Indian railways I made up my mind and booked a ticket through Internet on GT express to Chennai that was to depart at around 18.40 hours on 17/07/08.The PNR was [protected] and transaction id was [protected]. We were allocated seats in berth 4 and 2 of coach B2.
I then after confirmimg my tickets to Chennai via GT express went on to meet the station master. I went to their room and met Mr Meena who told me to go to the IRCA and there is little hope that anything could be done. Nothing was done over IRCA also and I was left helpless by the railways who promises long tales everyday over the national TV. There is lot of ground reality that had to be checked by our esteemed RailwayMinister Mr LP Yadav.
Being an educated person I myself had such a harrowing time moving from counter to counter and different rooms of the officers, and without any positive outcome. Even the enquiry peoples had little time to help me out either to refund the money or make travel arrangement to Chennai from their side.
Next I boarded (2616)GT express along with my brother at the aloocated time. The TT checked our tickets and we finally took some rest which was very short lasting. As the train was nearing Mathura when some official of the railway came and asked us to show our photo id proof as we had booked under internet reservation. As I had misplaced my original PAN card during the long and futile day at the station I produced my XEROX ed PAN card. I explained to him everything, the ordeal we had been through but he wont listen to it and started verbal firing and abusing from his side. I told that it was the fault of railways that I had to buy another ticket and instead of letting me travel they are telling me of throwing me out. He called on the RPF who were in the train and even threatened us to throw out of the train right at that moment. The RPF men came within seconds of calling. The last option he gave us that we collect the fine amount from The GM or TSM( I couldnt get his pronounciation), at the Chennai railway station. Having only limited money I asked some amount from my cousin brother and paid an amount of Rs 3804 to him and he issued me excess fare ticket no 01-H253153.
He left as quickly as he came along with the RPF personals. May be he got down at Mathura. Next morning we got up around 7am to 8am and I imeediately noticed that my purse was missing. The purse had the return ticket of my cousin brother from Chennai to New Delhi and from New Delhi to Guwahati along with cash of around Rs 4500.
I tried to look amongst all of the coach but couldnt find anything. I immediately tried to inform the TTS or TTE and went on searching for him. I later found out that there were no TTS or TTE ( Whatever his designation is ) unavailable in the train. I then contacted the RPF who suggested me to get down in the next station and report my FIR to GRP. And even suggested to me that to ask my cousin brother to pull the chain if the train moves and I dont board the train. Hearing such a ridiculous answer I asked them whether they take FIR or not? To which they replied that they dont. Next I called on the TT and asked what to do at around. He replied me to get down and file the report in Chennai or next stoppage. if I miss the train I had to ask the authorities to fix me up some other train to Chennai. I had too much for that day and thought that its better for me to get down at Chennai and file a report. But things changed as I saw another TT by the name of Mr...Purule who helped me by writing an FIR. Then at around 3.30pm I suppose he handed over the FIR to the GRP at a station named either Balaharsha or Chandrapur. As I am not so familiar with the names I had to mention the two names.
We reached Chennai the next morning without any further incidences.
Then I went to the railway station and I made the duplicate ticket for my brother till NewDelhi . The person informed me that as the other ticket was in waiting list we had to get the other ticket from Delhi only. I agreed and went with the duplicate ticket. Next day as we had change of plans I went again to Chennai central railway station to ask for refund. They told me that as it was a duplicate ticket I will not get the refund.
I didn’t say anything and via internet reserved two tickets to Guwahati from Chennai on 23rd via Ernakulum Guwahati express and reached Guwahati on 25th morning about amost 2hours late.
Now I would like to request our honourable railway minister Mr L P Yadav to kindly look into the matter and refund my trainfare for the TamilNadu Express and the fine collected which comes to around Rs 3540 + Rs 3804 = Rs7344 and the cancellation amount for my Cousin brother which comes to around Rs 1000 at max as it was sleeper class. Total around Rs8400.
AndI request immediate action against those incompetent railway officials and RPF jawans at the train(GT express).
A Sufferer
Dr Debajit Basumatari ( [protected]@yahoo.com)
House no 36, PO-Ulubari,
South Sarania, Guwahati, Assam

sir i want to give u some knowledge that in Lucknow railway station gard and all railway pulice staff are currepted. They use handicap bogi and sell it to whose passenger who give him money. they herted to handicap passenger. i am also herted by them many time only in Lucknow i will see it.
ak din hum allahabad se railway ka exam de kar hardoi aa rhey thy. viklang vogi me kafi viklang thy lucknow station aate hi railway pollice ne sabhi ko utar deya sabhi viklang utar gai kuch k virodh karne par unko mara aur gard ne kaha hum sabko band ker dege kuch se kaha viklan uper nahi baithta hai. phir apne logo ko ak-ak kar sheet de dee. jinko sheet dee unse sab se paisa leaa. my question is that kaya viklang bogi isilea hai. please do some thing. only lucknow railway station

please do some thing . we are not safe in handicap bogi. gard and railway police use it as his property. they give all sheets to who give him money and missuse his power.
only in Lucknow railway station.
i want to result otherwise you are faillllllllllllllll. looserrrrrrrrrrrr

respected sir,
i and my friend nagendar travelled from delhi to hyderabad on 15th august 2008 and my pnr no.is [protected] in train no.2724/AP express and our coach no was B4 and seat no.s 49 and 50.
sir i was carrying an e-ticket and could not produce the orginal identity card of my passport which was mentioned in e-ticket though i produced another id. so i and my friend were charged Rs 3330(three thousand three hundred and thirty rupees).though i am not complaining about the fine i want to know whether my fine has reached the railways or atleast tell me in which site in the internet i can find it out. my excess fare ticket no is 01-H263935
please reply as soon as possible
thanking you,
B.Srikanth

IRCTC's e-Ticketing Service
Electronic Reservation Slip
Transaction ID: PNR No.:
Train No./Name: Date of Journey:
Class:
From: To:
Distance:
Boarding: Resv. Upto:
Quota:
Scheduled Departure: Total Fare:
Adult:
Date of Boarding:
2307/HWH==JU==EXP
1814 KM
[protected] [protected]
3A
HOWRAH JN(HWH) JODHPUR JN(JU)
HOWRAH JN(HWH) JODHPUR JN(JU)
CK
23:30
2 Child: 0
13-Nov-2008
13-Nov-2008
Rs. 3287.00
*Departure time printed on the ERS is liable to change. New time table from 01-July-2008
S# Name Age Sex Status/Coach No/Seat No
1 R K JHUNJHUNWALA 76 Male CONFIRM/B1/36
2 G JHUNJHUNWALA 72 Male CONFIRM/B1/35
Service Charges
IRCTC Service Charges: Rs. 25.00
Important

I AM THIS TICKET AND WRONGLY TYPE PASSANGER 2 MALE ISTEAD OF FEMALE, I REQUEST SO IRCTC TO MODIFY THIS TICKET THEY REFER ME TO ACM (MR D.DUTTA), IN NEW KOLAGHAT, KOLKATA, FOR MODIFY THIS TICKET BUT ACM REJECTED ME AND SO ANGRILLY SAY ME WHY R U BOOKING E TICKET I[censored] BOOKED I TICKET I DIFFNETLY SOLVE YOUR PROBLEM, I AM SHOCKED THAT IRCTC IS THE BODY OF RAILWAY, AND THEY IGNORE THE IRCTC WORK, I FACE THIS TATKAL TICKET CANCELLATION CHARGES RS-2600, HOW I COMPLAIN THIS MATTER TO HIGHER AUTHORITY OF RAILWAY.

amit s/o dhirendra shivpuri (m.p.) is trying to be posted in railway as TC with the help of bribe rs 400000.
so stop such criminal people.& put enqury for such kind of rakets.

I would like to know weather the Train No. 6102/Chennai Express is included in Indian Railways authorised Railway guide (Trains at a Glance) Edition: July 2008-June 2009.

I have purchased a tickit for my travel from Rameswaram to Manamadurai by Train No. 6102/Chennai Express through e-tickit. On varification in the Indain Railway Time-Table (Trains at a Glance). and i could not locate the train no. 6102/Chennai Express in the time table though i got the e-tickit. Kindly confirm .

M Koteswara Rao

i am MUDASSIR IQBAL I HAVE BOOK TWO TICKET TO NAJIBABAD MASURI EXPRESS ON 8/12/08 ON OLD DELHI RAILWAY SATION BUT HIS MISTAKE HE BOOK MY TICKET NEXT MONTH DATE 8/01/09 WHICH IS WORNG THIS IS THE FAULT OF COUNTER PERSON WHEN THEY NO SEE OR READ PROPERLY WYH DO THE JOB I HAVE PAY 756 MY TICKET PNR NO[protected]
MUDASSIR IQBAL
MOB NO [protected] / [protected]
DELHI

TRANSACTION ID: [protected] PNR NO: [protected] TRAIN NO/ NAME :6340/ MUMBAI EXPRESS DATE OF JOURNEY: 20/01/2009 DATE OF BOOKING: 13/12/2008 03:43:23PM CLASS SL FROM : MADURAI JN(MDU) TO MUMBAI CST(CSTM) PLEASE CORRECT THE BOARDING TO SALEM. RESERVATION UPTO MUMBAI CST NAME: MO AKRAM AGE :43 SEX: MALE COACH NO/SEAT NO /STATUS : S9/20/CONFIRM TRAIN FAIR : 453. I HAVE TO GET INTO THE TRAIN FROM SALEM BUT IN MY TICKET BOARDING IS MADURAI JN. PLEASE CORRECT MY TICKET BOARDING FROM MADURAI JN TO SALEM.

hello sir/madem,
i am belong to nadbai, bharatpur ( rajasthan) ..
sir this place main problem is that here railway department people not recive telephone & telephone riciver fall out . not proper give answer at enquiry window without manners..
so please you slove this problem.
Thanks...

sir this is my friend complaint he did not about computer so i am complaint.

Claint name is Ram Singh.

He is ticket booking in internet. He have andhra pradesh government issued ration card.

he traveled the train no and name is 2655/NAVAJEEVAN EXP and his transaction id is [protected]

class CL date of booking[protected] at 6.35pm and date of boarding[protected] and date of jurny is[protected] distance is 1894KM Quota is Tatkal. Fair charge is Rs.655 his status CKWL 10

He travelled From AHMEDABAD JN(ADI) TO KHAMMAM boarding is SURAT(ST)

In SURAT TC checked he says ticket is currect and BHUSAWAL station TC checked he says ticket is currect.

In NANDURA station The Lady TC is says not currect the Ration card is not accepted.
her bevaviour is not currect. She says this is not currect.

The Ration card is issued by the Andhra pradesh Government. That is the identity or not

The TC collected the Fine Rs.870/-

Fine Receipt no. G459618.

His Ration Card number is PAP[protected]

In travelling he have ration card.

kindly take the necessary action

My Full address is


Ram Singh,
Keesara Hotel,
Beside SBI,
Main Road,
Kodad - 508206,
Andhra Pradesh

Ph.No. [protected]

Respected Sir,

I am Satheesh Kumar working as a Design Engineer in reputed concern at Bangalore.

I have journey to Chennai in every weekend; Last week also I went Chennai and returned to Bangalore on Sunday night by Chennai mail. I bought the journey ticket from my friend, he book the tickets by through the travel agency, I don’t planned to come by train in return journey in every weekend, but he had some work so he informed to me to collect the ticket from the agent. I collect the ticket in time of 11.00 P.M (18/01/09), the train time is 11.15 on same day and the ticket type is waiting list conformed ticket (i.e. S10/51), Once again I checked the ticket from TTR passenger list and I traveled in the same train without any problem until 1.00 P.M

Because some one squad called me in between the sleep and he ask my name 1st I tolled I told Vignesh age 34 (As per the passenger list mentioned), he ask ID proof, but I am journey in my friend ticket, so how can I show my friend Id Card. After that I have explain the things but I don’t know this kind of rules available, on other than the person travelled from others ticket.

I know the law in the time of journey TTR ask the name, at the time its not matching mean that problem we need to pay the fine, but TTR not asking any thing, the squad how he know I am travelling in my friend Ticket and how they ask the fine amount and also he don’t returned my ticked to allow to travel in General compartment. On the time I don’t have the fine amount of Rs.510/- in my hand, because in the travelling time normally I take limited amount, so I cant able to give the fine amount to him and they are trying to get down on next station. I request to him regarding to travel as a open ticket person in general (Unreserved) compartment, but they don’t allowed to travel and finally I request him to pay that amount taken at Bangalore railway station to him.

Finally I got that information the agent and the squad having some relationship so he got this information exactly. Let I Know these kind of process (Rules) is available are not please give the clarification for the above happen things, it will gives the awareness to my friends. This is not a correct law mean I need to take the action on squad for my amount and criticize me on full night.

I am waiting for your positive and immediate reply from you.

Thanks & Regards
R. Satheesh Kumar

dear sir,
i am a regular passenger and being a responsible citizen i always try to follow the rules governed by railway.but unfortunately i need to inform you that on 26.1.9 i had purchased a superfast ticket from lucknow to knapur and travelled by Pushpak express after confieming it from 139 executive named Sandeep at 6.11 pm on 26.1.9, but after arriving at kanpur i was told that in pushpak express i am not allowed to travel on particular train for the abovesaid distance,
sir i have made my journey after confirming from 139 and if 139 is providing wrong information then who will help out.i was penalised a fine of rs 352 after having a valid and superfast ticket.
i had undergone a mental harrasment of 1 hour at kanpur staion.kindly let me know the remedies occured thereupon else i am bound to go consumer forum.
Regards
Sandeep asthana
333/11 shastri nagar kanpur
mob [protected]

Sir, I purchase a ticket from Jamshedpur Post Office of 2022 Tata-Jan Shatabadi ticket from Tata to Howrah on 24.01.2009 at 11.11 AM vide PNR No:[protected] ticket no: 08632071 running on 25.01.2009 in this ticket display my Coach No: D6 and Seat No: 105 & 106. But when i catch the train in the Coach No: D6 there is only 1 to 103 seat available, Seat No: 105 & 106 is not there, so, how this ticket is issue with that seat no. Then i talk with running ticket collector with my problem, he say this is not the first time you will please complaint this to railway authority. Sir please take a necessary action for this and reply with my e-mail ID. Unneccessary we are facing this type of problem in running train. This is your department fault please why we are suffer.

respected sir, I went to have ticket from Faridkot to Kalyan junction i checked kiosk it was showing availability for 29 Apr 2009 in AC III. when i went to counter he gave me pooled quota wait list again i come back and checked the kiosk it was again showing availability.
is this problem have any solution?

Respected Sir

Today I have faced a big problem with suberban train
Yesterday[protected] I buy a train ticket from beach station to Pazhavanthangal cost Rs:12.00
I used that ticket for up and down, , ,
next day morning that is today[protected] I buy a ticket for only UP bec I have a ticket for Down that is yesterday ticket
while i was returning to beach station on 6.00 PM, , the ticket checker ask me for ticket I given the return ticket which i am brought on[protected] but the ticker checker fined me Rs: 261 for without ticket

I am mentioned the details below

Train ticket No:[protected]-03-2009)
Exess Fare Charge Sheet No:831170

I request to give me good solution for this problem that I have faced

Thankyou

To
The Chief Commercial Manager
Eastern Railway, Calcutta


Subject: - Delaying in Payment – Pay Order A006506.

Respected Sir
This is “SRIKRISHNA KUMAR” on 06th of March’09 I got a latter from The Chief Commercial Manager, Eastern Railway, Calcutta Latter No. (C438/6/54649/1/09Re) with the subject “Refund of Fare”. According to the latter I am able to get Rs. 216/- (Pay Order A006506) from Rishra office on production of this latter. I visited to Rishra office four to five times but Rishra office is not able to pay me the said amount Rs. 216/- because they did not receive there copy regarding the same and after asking to give written that “They are not able to pay because of not receiving of there copy they refused to do same” and advised to contact CCM, Eastern Railway. I am asking you the reasons for delaying of my payment Rs. 216, and why Rishra office is not received there copy by that they can pay my amount. Please take immediately action towards my problem.

Thanking You


Yours truly,
Srikrishna Kumar
40/1, N. S. Road, Rishra
Hooghly – 712248
M: - [protected]

Dear Sir,


I booked two and a half tickets (II class sleeper) from Jajpur K Road to New Delhi. The Train No. is 2815. The PNR No. is[protected]. The date of journey is 27th June 2009. I had to pay Rs 1203 for two and a half tickets. As per my calculation, the actual fare for two and a half tickets is Rs 1173. (457 x 2 + 259 = 1173) It means there is a discrepancy of Rs 30. Am I right or wrong? If right, can I get back the extra money? Though the amount doesn’t matter much, yet I want to know the reason for this discrepancy. Please suggest how can I get back the extra money?


Thanks & Regards,

Alekha Chandra Jena
New Delhi
Mobile: [protected]

sir,
i would like to highlight some mismanagement going on at ishri railway crossing at the parasnath railway station in jharkhand.Every morning the crossing barricade is kept closed for 2 hours from 8 to 10 without any reason due to which the passengers on road has to face many problems due to crowd and the hot climate.. From the localites it has been found that the crossing is kept closed purposely for the local hawkers so that they can sell more, and the authorities at the nearest railway station which is parasnath has been involved in this act.Also it has been heard that the station master at the parasnath railway station is making money out of it by getting a share from the hawkers.
it will be highly appreciable and message to this kind of people i[censored] take action against this people who creates so many problems for the daily passengers.
with hope
chandan kumar singh

Dear Sir/Madam,

I need your help or solution to get the refund of Difference of fare between the booked class(3AC) and lower travelled class(Sleeper).

In my Ticket, TTE marked and allotted the seat in the Bhusawal station, till Durg station in the sleeper class, coach number S11, bearth number 10, 23 & 24.
And same has been marked by him in his sheet & Ticket both. Later, he informed me that due to marking on ticket, I can able to claim the difference of fair in the destination station booking counter.

Once, I have requested the same at the Durg station, then Booking officer has asked for the certificate from the TTE.I was shocked to know about such certificate. Unfortunately, due to unawareness, I am not able to collect the Certificate from the TTE for the lower class travelled, which is mandatory to claim for refund.

Now, I am become helpless to understand that how can I claim the refund for the same. Ticket details are given below.

Ticket Booking Date:[protected]
PNR Number:[protected]
Journey Date:[protected]
Train Number:- 8029
Class :- 3AC
Journey start from:- Mumbai LTT
Journey Upto:- Durg


I request to guide me for the same ASAP.

I am a daily passenger meerut to new delhi .but i am not satisfied railways services.i want ghaziabad to meerut electification route .train are increased in our route .because jo trains hai ushme bohat rush hota hai foot rakhne ka space nahi hota hai.ush par log cigrette tash or chain pulling karte hai .koi checking nahi hoti hai.unhe rokne ke liye koi nahi hai .please subah train increase karo .or khud watch karo ki trains mai kitni rush jata hai .please kuch karo? actuly mai toh ye chahta hu ki delhi metro jaisi service ho jaye vaisi checking vaisi safty vaisa aram .agar aisa nahi bi ho sakta toh ushke aas pass toh service ho jaye.

Please Action Me aa Jao.

i want to make one strong comment on the chart preparation process of trains.I was supposed to travel from mumbai central to kota and my ticket was waiting list.The train departure was 18:50 but the chart is prepared at 17:20.Since mumbai is big city and i was supposed to travel from vashi to mumbai central which take about 1:30 hour.I rushed to mumbai central and could not catch the train.So i want to make very strong comment on this.Railway has rule to prepare chart b4 4-6 hours then why this is happening to us.

I want to bring to your kind attention about the problem, we faced during the journey at ShakurBasti Station. I was going to Bhatinda by Train No. 3007A Coach No.S-5 Seat NO.27-29 PNR NO.[protected]on 30th May 2009.
After reaching the train i have seen that the coach no. S-5 was Missing.
I asked to Railway enquiry at shakurbasti but there was no response at enquiry. He donot know
about any information about the missing coach.
i had undergone a mental harrasment at SHAKURPUR Station. kindly let me know the remedies occured thereupon else i am bound to go consumer forum.
We request you to Kindly pay attention on our complaint and take necessary action so that passengers
would not face these problems in future.
Regards
Naveen Mobile [protected]

I want to bring to your kind attention about the problem, we faced during the journey at ShakurBasti Station. I was going to Bhatinda by Train No. 3007A Coach No.S-5 Seat NO.27-29 PNR NO.[protected]on 30th May 2009.
After reaching the train i have seen that the coach no. S-5 was Missing.
I asked to Railway enquiry at shakurbasti but there was no response at enquiry. He donot know
about any information about the missing coach.
i had undergone a mental harrasment at SHAKURPUR Station. kindly let me know the remedies occured thereupon else i am bound to go consumer forum.
We request you to Kindly pay attention on our complaint and take necessary action so that passengers
would not face these problems in future.
Regards
Naveen Mobile [protected]

i have booked train ticket for "X" station in partucular train but wrongly may be mistake of railway or myself tickets issued for wrong marked in sex column as showing that male to female now i want to change in sex column from male to female .. pls advise how to do.

First information i was sent 16 Jan 2009 and already taken more than 90 Days. Till date no action have been taken by irctc.On given pnone number, they are also not giving postive responce.

Regards,

SINGH AJAY KUMAR



On Sun, May 31, 2009 at 2:19 PM, <[protected]@irctc.co.in> wrote:

Dear Customer,

Please note that we have received your mail and your refund will be processed through TDR (Ticket Deposit Receipt). Refund under this category is processed by the railways under the present commercial rules and this process takes minimum 90 days or more. Once the refund is received from the railways the balance will be credited to your account.

Thanks & Regards
Leena
[protected]@irctc.co.in
www.irctc.co.in
[protected]

----- Message from ajay.[protected]@gmail.com[protected]
Date: Sun, 31 May 2009 14:14:59 +0530

From: ajay singh <ajay.[protected]@gmail.com>

Subject: Re: File TDR - Ajay Kumar Singh,

To: [protected]@irctc.co.in


> On 4/18/09, ajay singh <ajay.[protected]@gmail.com> wrote:
>>
>> Till date we have not recived your confrmation from your site.
>>
>>
>> Ajay Singh
>>
>>
>> On Sat, Jan 24, 2009 at 5:11 PM, ajay singh <ajay.[protected]@gmail.com> wrote:
>> >
>> >
>> >[protected] Forwarded message[protected]
>> > From: ajay singh <ajay.[protected]@gmail.com>
>> > Date: Sat, Jan 24, 2009 at 1:21 PM
>> > Subject: File TDR - Ajay Kumar Singh
>> > To: [protected]@irctc.co.in
>> >
>> >
>> >
>> >
>> >[protected] Forwarded message[protected]
>> > From: ajay singh <ajay.[protected]@gmail.com>
>> > Date: Fri, Jan 16, 2009 at 12:08 PM
>> > Subject: Re: Money Refund Confirmation from IRCTC
>> > To: [protected]@irctc.co.in
>> >
>> >
>> > Dear Sir,
>> >
>> > This train was cancelled on said date but till date i have not recived
>> money
>> > back.
>> >
>> > This train has came upto Allahabad and after that cancelled.
>> >
>> > Details are as follows:

>> > Booked Tickets History

>> > Pnr Number[protected]Transaction ID[protected]
>> > Train No2559Train NameSHIV GANGA EXP
>> > From Station VARANASI JN(BSB)To StationNEW DELHI(NDLS)
>> > Date03/1/2009Class3A
>> > Boarding VARANASI JN(BSB) Resv UptoNEW DELHI(NDLS)
>> > QuotaGeneral Booked By


>> > Ticket Details

>> > S#NameAgeSexBerth PreferenceSenior Citizen
>> > 1Anamika Singh 29FemaleLower
>> > 2Archana Singh 34FemaleLower

>> >
>> > Payment Details
>> > Payment Option UTI
>> > Ticket Charge Rs 1640.00
>> > Internet Service Charge Rs 25.00
>> > Total Rs 1665.00

I HAVE BOOKED TICKET VIDE PNR NO.[protected] DATED[protected] FROM GAJRAULA TO LUCKNOW FOR 4 TICKETS IN TRAIN NO. 4512/NAVCHANDI EXP.

MY 3 SHEETS ALLOTTED IN S9 AND OTHER SHEET BOOKED IN S7 COACH. KINDLY DO THE NEED FUL MY JOURNEY ON 7/6/2009.

YOU ARE REQUESTED TO ANOTHER SHEET IN S9 COACH.

REGARDS,

LALITA SHUKLA

Sir please take the refernce of my earlier complaint in which I sent complaint about not attaching the D-1 coach in Gomti express at Lucknow station on[protected] in which there was my reservation .The person pasting chart pasted chart of D-1 in general coach and removed the plate of general coach from that coach and told that this is D-1 .In this coach seat was less than reserved and general passengers refused to vacate the seat.Train was allowed to move qickly without any remedy.

I booked one Tatkal seva ticket from Moradabad to Delhi on 20/05/2009, PNR no.[protected], Ticket No. 54890490, Train No. 5014.
Because of Tatkal Ticket it is from Katgodam to Sarai Rohilla, I mention on the form Boarding Mb on 25th may 2009. but a staff a lady on the reservation counter booked 25/06/2009 but boarding from moradabad on 26/05/2009. This is absolutely wrong.
I faced a very big problem during the journey. I request you kindly check my form and take some action, please return my ticket amount which is Rs. 307/-

My Address on the form : My Correspondence add:
Khan Mohd Naeem Khan Mohd Naeem
286, E.R. Road, 302/b, Evergreen Apt.
Mumbai - 400003 7, belveder Rd. Mazgoan,
[protected]/ [protected] Mumbai-400010
[protected]/ [protected]

This is to inform the concerned person that I am travelling from New Delhi Station to Patiala Station. The fare every time I am paying for the same visit is Rs. 65. But on 13/06/2009 time 04:26 i has been given the ticket which shows Rs. 75. I do not understand why this happen. I quered about this to the ticket issuer but he not respond. I am hurry that time so can not contact with the station master immediately.

Please check this at your end. If you want I can send you the scanned copy of the ticket as well.

Regards
Aradhya Bansal

wHY railway is taking superfast charges for special trains. These special trains runs always late more than three hours. I want to draw you attention towards Jharkhand Exp and Magadh exp both trains run 2 to 3 hours late daily since 2006 & this late is not due to public, this is only because of delhi / danapur base controller. these trains are superfast trains so railway must give attention for smooth running of these trains.

Lalquila Express running from Kolkata to DELHI ? WHY THIS TRAIN IS NOT EXTENDED UPTO LUDHIANA. THIS WILL EASE THE TRAFFIC LOAD OF DELHI AS WELL AS PASSANGER WILL BE BENEFITTED

To DRM ( of Yeshwanthpur, Bangalore Jurisdiction) OR WHOEVER CAN TAKE ACTION
[protected][protected][protected][protected][protected][protected][protected]

Yesterday (7th-Jul-09), my cook (Mr. Chotu Kumar, age 20 yrs) boarded the train "Yashwantpur Howrah" (train number 2864) from Yashwantpur, Bangalore 7.35 PM.
Details: Coach# S4/36 (Side Upper) PNR Number "[protected]".

He called around 10 AM (8-Jul-09) and said yesterday night the TTE took his ticket and did not return, he does not know the name of the TTE. He was timid and very frustrated and has requested to every one to help but no one helped. He was so frightened, he could not say where he was. I pray to GOD that he reaches Kolkata safely.

I have seen the misbehave of the TTEs & the Railways Police earlier and had raised voice Saveral times and forced them not to do anything wrong.

This behaviour of Railways Employee is unethical and a punishable offense which can happen only when there is a wilful act against the complaint.

I WOULD LIKE TO SEE, IS MY COMPLAINT IS GOING TO BE LISTED FOREVER AND NOTHING HAPPENS OR THE SITE MANAGEMENT IS BETTER THAN THE TTEs and have the willingness to make Indian Railways better.

I could be harsh in my complaint but enough is enough, If I don't get a satisfactory action against the TTE, I would go to the Level who can take action.

I along with my collegue was travelling by "AZADHIND SUPER FAST TRAIN" to Pune on 4th of july'09.The tolet in the same coach was found to be so horrible that one just can not enter to that room because handle bar of the flush was missing in all the four toilet and also after we had our meal from pantry canteen, I requested for a money receiot against our meal and after 12Hrs passded there was no sign of the bill so I went to the pantry Manager and he simply tried to misguide me and at alst he admit that they are having no meal receipt book and I do not know where he found one "Veg BiriYani" slip and gave to me rather we had order for simple rice mill.And you most get surprised that the tray contains only about 10--15gms of bolied rice without Dal and 15-18 numbers of green peas with 2-3mm thickness of paneer about 3nos only in it.Just think we are paying extra charges to travel in that train and what is service you provide to us.Moast importatntly we both return by the same train inS9 coach on 9th july'09 and again the same thing happens with us because all the staff are the same as on that of previous day I copmaint about the toilet to a worker filling the water at DAUND station but he did not respond to it.Is this your kind of valuable service that provides to us??? Beacuse in train tavelling toin between suoth rout the same meal they provide was simply fabulous and the rate far a chicken biriyan is 40 rupees for two pices of chiken and in this train it is 60 rupees with only one peice of chicken having a "BHADDA" tase.If this your kind of service then it is better not to provide this type of service to such a long distance traveller.I hope you most take care of all this matter seroiusly.

Dear Indian citizen I came to India on a leave. I am NRI. For a reason I have to tk a train (Gyaneshwari Super Delux) from KURLA to NAGPUR. Because I have huge luggages. At the entrance of Kurla station the Police officers stopped me and asked me to check my luggages. They opend every luggage. Seen my Passport. Checked my pocket as if I am a criminal. They asked me for Dollars. One of them asked me "How much gold you have ?" I dont know what they want and why they are checking this way. I was getting late and exactly5 mint before the train's departure they left me but one of the Police officer took few dolalrs from my wallet. I was running to catch the train with my huge luggages.
My point is that, Is this the way of cheking everybody's luggages in India ? Why they took my dollars. tho it was not a big amount.
My complaint to Momota Bannerjee. Why these police officers check the passengers who are going OUT of Bombay towards Howrah or Patna? They dont check while the same train arrives at the same station. Why the hell they do their job like this. This shows I came in the 3rd world country.
Thankz to Indian Railways
Raj Malhotra

Just I want 2 know, how many times train will be late then full fair return in Tatkal ticket fair will refund.

dear sir,

I am doing job in Hoshangabad. And my home is at Bhopal.we are atleast 80 people doing dialy updown.we all are also govt employees.and it is complaintfrom all o[censored]s.for daily up down we have monthly pass called MST. but instead of this we have to face many problems during our journey. as we are girls it's not possible for us to do daily journey through jounral bogee. so we sit on reserved bogee's.

and because of that we have to pay penalty no of times in a month Rs..100/- or 200/-. and we dont have any problem on that but some of your employees of flying scott are misbehaving with us even with ladies.

so its our request or suggestion that please railway should issue MST for reserved bogee.we are ready to pay more.

Respected sir
Railway is public utility service and the official of this great institution should be humble and honest towards their service. Here i am lodging a Complain against Railway Reservation clerk Mr. Prasad Rao, who was on duty today i.e. 06.09.09 at Railway Reservation counter, Satyanarayanapuram, Vijayawada, A.P..

Today i have submitted the form to get reservation from Vijayawada to Wardha by Train no.2861 for 19.09.09. the concern clerk mr prasad has issued me a ticket No 32514689 PNR[protected]. bearing journey from Vijayawada to Warora.
after getting ticket, I pointed out his mistake and argued that i have clearly mentioned in the form my destination is WARDHA. How can u issue ticket for Warora? He told both are same station. sir i am aware that Wardha is nearly 200 KM from Warora. I told the fact. And Wardha is having another station named Sevagram. But this gentalman was not agree with me. He abusely told me to cancel the ticket. I asked who will bear the charges, He replied that passanger has to bear. Sir this 60/- cancellation charges are not that much important. But the way how was he behaved with me in presence of so many persons is not tolerable.
One thing, i would like to ask sir that if by mistake, a person writes a destination where train does not go, will u issue ticket to him.
Sir, all records in reference to my reservation is with u, i strongly want that action should be taken to such employees who, do not bothered the glory and prestige of their institution.
I hope i will get justice.
Thanking you,
Hitendra Dhumal
Manager
Central Bank of India
Regional Office
Benz Circle
Vijayawada
A.P. Cell: [protected]

Dear Sir / Madam,
I am Asam Khan, we have taken three genral ticket from MANMAD Jn. to KALYAN Jn. of Rs. 55 per ticket which was for slow express, we don't know about that. while taking the ticket we had told to counter lady ( age more than 55 years) that we want to go kalyan by 4:15 pm ( Varansi exp.) she has given us ticket for the same.Train has come and we have started our jorny.

when we reach on the Kalyan Jn. TC has demand the ticket and we has shown him our ticket. then he ask to us you have to pay fine becouse this is a Fast Express. after long argue we had to pay Rs. 249/- per ticket.

My Question is :-
1. What was our fault ?
2. Why that lady was more than 55 ?
3. this was absulatly yours fault so why will we suffer ?
4. your TC has asked counter lady name and phone number. are you people providing the same details or every passenger will ask same thing from your officers.
5. I want compsation for the same ?
if your grov.is unable to provide the solution for all these question, you people are not deserbing for the same post.

I want repaly within 24 hrs.

Thank & Regards
Aslam Khan
aslam.[protected]@rediffmail.com
Mumbai

Dear Sir,
With due respect this is to inform you that myself Santanu Chakraborty.I booked a Exp train general ticket on18.10.09 from Uttarpara to Asansol Jn .During booking in Uttarpara ticket counter I told them that I had to go in Chambal Exp.they gave me ticket of Rs57 & no of the same is10561003 .I was ride at that train from Howrah in General compartment & as usual TTE also checked my ticket without any complain.But after reaching in ASN Jn the TC named Mr Sanjeev Kumar fined me Rs 308 as I was told by him that this ticket is not valid in SF train.Now my question is as I told in the ticket counter the name of that particular train also(Chambal Exp)in which I had to go & the TTE of the train also did not tellme anything but in destination I was bound by your TC to gave that fine, who is responsible for this its me or your department, the incident hurt me very much because in my 30 yrs of age I never travel in Railway without proper ticket.Kindly confirm me in which act they fined me and how one can come to know that which one is SF train as this is not written in the train.Excepting your reply soon.
NB:The train left from Howrah in 17.40 and reached at ASN Jn at 20.30 on 18.10.09.

Regards,
Santanu Chakraborty
Email- santanu.[protected]@gmail.com

Respected Sir,
With due respect this is to inform you that myself Santanu Chakraborty and I purchased a Exp train general ticket on18.10.09 from Uttarpara to Asansol Jn on 18.10.09 .During booking in Uttarpara ticket counter I told them that I had to go in Chambal Exp.they gave me ticket of Rs 57 & no of the same is 10561003 .I was ride at that train from Howrah in General compartment & as usual TTE also checked my ticket without any objection.But after reaching in ASN Jn the TC named Mr Sanjeev Kumar fined me Rs 308 as I was told by him that this ticket is not valid in SF train.Now my question is as I told in the ticket counter the name of that particular train(Chambal Exp)in which I had to go & the TTE of the train also did not told me anything or warned me but in destination I was bound by your TC to gave that fine though I told him about the problem, who is responsible for this, its me or your department, The incident hurt me very much because as a responsible passenger of IR, in my 30 yrs of age I never travel in Railway without proper ticket .Kindly confirm me in which act they fined me and how one can come to know that which one is SF train as this is not written in the train.I am also hurt with the misbehaviour of the TC of ASN JN ( MR Sanjeev Kumar ).Kindly do the needfull.Waiting for your reply from your side.
NB:-The Train(Chambal Exp) started at 5.40 pm from Howrah on 18.10.09 and reached at ASN Jn on 8.45 pm.
Regards,
Santanu Chakraborty
Asansol. (WB)

Respected Sir,
With due respect this is to inform you that myself Santanu Chakraborty and I purchased a Exp train general ticket on18.10.09 from Uttarpara to Asansol Jn on 18.10.09 .During booking in Uttarpara ticket counter I told them that I had to go in Chambal Exp.they gave me ticket of Rs 57 & no of the same is 10561003 .I was ride at that train from Howrah in General compartment & as usual TTE also checked my ticket without any objection.But after reaching in ASN Jn the TC named Mr Sanjeev Kumar fined me Rs 308 as I was told by him that this ticket is not valid in SF train.Now my question is as I told in the ticket counter the name of that particular train(Chambal Exp)in which I had to go & the TTE of the train also did not told me anything or warned me but in destination I was bound by your TC to gave that fine though I told him about the problem, who is responsible for this, its me or your department, The incident hurt me very much because as a responsible passenger of IR, in my 30 yrs of age I never travel in Railway without proper ticket .Kindly confirm me in which act they fined me and how one can come to know that which one is SF train as this is not written in the train.I am also hurt with the misbehaviour of the TC of ASN JN ( MR Sanjeev Kumar ). I am waiting for your reply from your side.
NB:-The Train(Chambal Exp) started at 5.40 pm from Howrah on 18.10.09 and reached at ASN Jn on 8.45 pm.
Regards,
Santanu Chakraborty
Asansol. (WB)

i booked e ticket but tranjection shown failed payment withdrawn from account but not refund from 4 days tranjection id=[protected]
plese sugest me what can i do.

My PNR No.[protected], Confirmed RB3 71 Coach Position 4, I am travelling DBRT RAJDHANI after my confirmation, not provided to my seat, meal & water by TT, Pantary staff (Pintu Kumar who is one of the pantry boy in my coach) right now the time is 16:47 hrs. (4/11/09). If I have pay, why they refused to give me that facilities.

I have lost my Camera Kit with an added lense in the train number 8463 (prasanthi express) Travelling on 13-nov-2009 to prasanthi nilayam from vijayawada. If some has found this black color lowpro bag, plkease report to me on my gmail id which is [protected]@gmail.com.
Thank You.

Dear Sir/Madam,
I am Shadab(with 3 passenger), A passenger of gomti express of 30/11/09 from lucknow to delhi, my coach was D7 89 ..., missed my official file in this same coach at seat no 73, 74, 75. So i want to know about that passenger, pls give me details.
thanks & Regard's,
[protected]

I GOT RESERVATION IN KSHIPRA EXPRESS 9306 ON 05 JAN10 FROM MIRZAPUR TO BHOPAL. ITS PNR NO IS[protected]. BUT WHEN I AM CHECKING MY PNR STATUS IT IS SHOWING INVALID PNR NO. SO I REQUEST TO YOU KINDLY SEE WHY THIS PROBLEMS IS COMING.HOPE FAVOURABLE RESPONSE FROM YOUR SIDE .
THANKS
BINDHYAWASI NI SINGH
[protected]

I wanted to know that, can I make journey on confirm railway ticket of my sister, due to change in journey programme all of sudden. If yes, whom can I make correction in my ticket.

Sir,
I had taken a student concession from the college for a journey from mumbai to khed as well as a concession for a journey from khed to mumbai.I was given a concession for travelling from mumbai to khed
but when I asked for the same at khed station, the ticket provider refused the same and told me that there is
no such concession available.My journey is going to commneced on 24th jan.
What should I do to get a concession?

Waiting for an early reply..
Thank You.

I booked two third a/c tickets from the station varkala. A lady issued the tickets by train no 6124 from trivandrum central to villupuram jn in pnr no[protected].The status of my ticket was in w/l 29, 30. I was of strong belief that the a/c ticket will be confirmed. On the date of journey at about 2.30 pm my tickets were confirmed as second class . Actually i booked the a/c tickets. What prompted her to issue second class tickets were unknown to me. It caused much pain and mental agony. There was gross negligence on their part. I filled up the reservation form very correctly. Seeking appropriate remedy.

i am ashish sawant, M.B.A., graduate from mumbai university, conducted a survey on mumbai railway as my project work. i had heard before that at sion unfair means of collecting money from people is carried out. ..the receipt of fine is not provided to the victims and the money goes directly to ticket checker's pocket.


to test this incident i personally carried out a test to check the the truth behind it . i had my ticket, but purposely moved from sion platform 2 to 1(i had ticket from ghatkopar to matunga)...the ticket was valid for 1 hr ...i carried test within 1 hour .

to get caught i purposely moved to T.T., at sion, still i had a valid ticket, i was just watching the laws he bombarded on me, he adjusted fine between to o[censored]s...and does'nt gave any report..

i know that this money goes to his pocket, and not to Indian railway.
LET'S CHANGE THE SYSTEM IF INDIAN RAILWAY SUPPORTS... the name of the ticket checker told was " sameer sheikh"(90% chances that it is a fake name)

i can find his orignal name and can tell you...but it ON depends how much interest does INDIAN RAILWAYS TAKE against my complaint ...

waiting for reply...sure that no one is going to look into the matter.

Sir,
We are on way of journey from Kayankulam to Guwahti in the Guwahati Express (Train No.2515) my PNR No. is[protected]. Sir, I have Booked a ticket in AC 3Tire Bogy No.98109. But from Vijayawada onwards the system of AC is not working(completely) we the passengers requested the station master of Rajmuntry and the AC attender of the coach. But they are not responded till now. How we can travel this long route without a AC in this area especially in this Terrible hot. Hope, you will do the needful at the earliest

my nephew mr.. Rajat Porwal about 13 Years old was traveling alone by Mahanada Exp. (4083) On 30.06.2010 i.e. today. He has General Ticket from Allahabad to Phaphund. He could not get General Coach so he entered in Last Coach of Sleeper Class. After 1 Hrs. a Coach attendant come and asked him to show the ticket, after that he collected 200.00 Rs. When his father contacted coach attendant through Mobile of Mr Rajat and requested to him to give Receipt of full chargeable amount of Rs. 310.00 as Mr. Rajat will pay to you full amount. Coach attendant refuse to give receipt and replied that if you will talk more then I will take other type of action against your son. Now Coach attendant did not wearing any name plate. Mr. Rajat still in Tain he can pay remaining chargeable amount.indly take necessary action against the fault person.
Yours KAMLESH KUMAR T.No. [protected]aLLAHABAD. dATED 30.06.2010. Time-11.28.am

I don't know if anybody takes any action or it is a time waste for people to post their complaints in this forum. But I am posting my experience at least with the hope that I can make some people wary about the way the staff in Indian Railways work.

I commute regularly by train and I travel on a pass issued by railways. I am a responsible citizen who follows the rules very strictly and never failed so far. About a month ago when I got my railway pass renewed the staff at the counter has issued me a faulty ticked instead of printing the destination that I have asked him to repeatedly. He has charged the amount that is required for the destination that I mentioned. Later when I was traveling by mmts the TC came and checked my ticket and highlighted that the destination printed was wrong. I was shocked to know that and I also had to pay a fine of Rs. 260 besides being embarrassed. The people at the ticket counters in Hyderabad are so popular for their reckless attitude. When any information is asked they are reluctant to give. More than half of them do not give any authentic and accurate information. When ticket are to be renewed they either collect more amount or print wrong destinations on the ticket. Shame on the way these people work. I had to pay a fine for the no fault of mine.

For all those people who travel by train, please recheck you tickets twice and thrice and verify that the amount, location, date of issue and expiry are right because these disgraceful irresponsible staff are in a dreamland and don't work with their senses half the time

Thanks,
Anuradha

sir.
What is your position in CR, that you order lot of times and division officers cancelled same for their personal profit. As you order to transfer Mr.P.R.Meena TTE to KJT but with in 6 months he came back to CSTM same with Mr.Shaha Nawaz Hussain he also working at CSTM and earning money out of turn.
Your VI taking party from Mr.Ramesh Nair (Baboo) on the ocassion of house ceremony this Baboo is involve in one of Vigilance case, how can you stop corruption with this lame battle.
OK
Now yor department put Mr.Satish and Mr.Bahal on grounding position at CSTM away from cash but they are working at CSTM and earn money blindly under your thumb and you...
Mr.Ravindra Bahot Sr.T.C. wotking in Anti Fraud Squad who ps involve lot of bribe cases and you allow him to work in this useful Squad as wel as Mr.S.K.Dubey angage in Hafta with their own station mate now a days he is trying to pull all RTSA under their nob and they start with Sandeep Travels with the help of Mr.R.J.Sing ERS TNA who is having shelter of CRMS. As Mr.Dubey also belong from CRMS the pair is perfect.
Hope so you will take necessary action to keep your pride?
Thanking you
Arjun Sahay

SIR PLEAS ACTIVE TATKAL BOOKING AGENTS 8:AM
ALL AGENTS business LOSS PLEAS PLEAS


ZAHEER CHAKI
AMIT TRAVELS
C/OAMIT ZEROXE
[protected]@REDIFFMAIL.COM
[protected]

Respected Sir,
I am student of SRM university .Once i was travelling from nungambakkam to guindy with a valid II class local train ticket.When guindy came the ticket collector checked the ticket and he fined me with rupees 256 as i was a bit late in entraining from nungambakkam because of high crowd in the train. Till now it was ok when i said him that sir i having a valid ticket even after that he didnt responded .Atleast the whole guindy Staff abused me in local language i got to know from the local tamilians and atlast he throwed the change money to my face.
Now tell me what should do ??..Should i go and hit him or abuse him too??I can do that with full efficiency but i dont want to do that he is of my father age. I know that even this complaint wont gonna do anything.But i 'll take revenge of this for sure.Its my request to you sir that pls try to teach them manners and then teach a lesson that India is nationally integrated so pls dont be partial and respect people...
rakesh yadav
srm university

Dear sir,

i will give detail below. how many maximux time to refund after
generating the TDR FILE.

Thanks and Regards,
Rajendra Kumar Mohanty
New Delhi
Mob: [protected]

Transaction Details

PNR Number : [protected]
Ticket Type : eticket
Transaction ID : [protected]
Booked On :[protected]
Class : SL
Date Of Journey: 27/4/2010
Railway Zone : CR
Train No : 2860
From Station : KHARAGPUR JN(KGP)To Station: MUMBAI CST(CSTM)
Quota : Tatkal
Reason For TDR : Train Cancelled.
TDR Status : Forwarded To Railway
Reference No : ekt[protected]
TDR Zone : CR
TDR Filing Date: 28-Apr-2010
Refund Status : Refund under Process

Sir,
Today I, Sri Dhiman Chakraborty, bought a ticket from Santragachi to Abada in Santragachi Railway Junction. My ticket no is 96642197, UTS: 709HA012K1. I am very sad to say you that, the person at the ticket counter made an intentional delay & I missed my train. I told it to that person at the counter. He insulted me in slang language. I am not the only victimized one, it happens now every day. I request you to loop upon this matter. Person who doesn't have any sense of manner, should not take any post of public interaction.

Awaiting your consideration,


Er. Dhiman Chakraborty
Baksara, Howrah, WB
Date: 16/12/2010 email: [protected]@gmail.com

Respected Sir,
I, Sri Dhiman Chakraborty bought a ticket from Santragachi Junction. My ticket no is 96642197 & UTS: 709HA012K1. I am very sorry to say that the booking Clark at the Santragachi Ticket Counter harassed me intentionally and made a delay & that is why I missed my urgent train. I told this to that person. In reply, he intentionally misbehaved me in slang language. I don't know how dares he. I am not the victimized one, there were other people too who missed that train. Unfortunately it happens now a days. I request you to take necessary steps against this uncultured slum-persons.

Awaiting your decision & judgment

Er. Dhiman Chakraborty
Santragachi
Date: 16/12/2010 Howrah
email: [protected]@gmail.com

Jitna T.T howrah me hai aur jo sirf bihar se belong karta hai wo sabhi madherchod hai aur ye sab ko koi sikhata bhi nahi hai kya uska maa aur bahan nahi hai kya..jo madherchod log galat ilzaam me fasata hai...aur sirf bihari T.T aisa karta hai ..ye sab ko training deni chahiye..fir dubara is tarah se nahi honi chaiye..nahi to maa chod kar rakh denge samjha re madherchod sabhi T.T from Howrah

sabhi madherchod T.T hai howrah me...aur wo hai sirf bihari T.T money ke liye apna maa aur baap ko bhi jhutha bana sakta hai bihari T.T...bina galat ka fasata hai madherchod T.T ne..

About robery

I was travelling from raigarh to howrah. While travelling my purse was robbed from train that also from AC 3RD TIER.

TRAIN NO. 12129 AZAD HIND EXPRESS
Boggy no. B2.
Purse consists of 1 lakh rupees, all of I'd proof .

Indian Railways — non refund of cancelled e ticket after preparation of chart

hi,
"This is the mail which i wrote to irctc when i got to the fact that the train is late by 8 hours.
sir,
> this is to request you that train no 3484/Farakkha express schedule
> departure from gzb was 22.30 but it was late by 7.15 hrs .
> therefore i want my ticket to be cancelled for the same and the amount to
> be refunded to my account.
> Details of the e ticket are as follows:
> PNR no- [protected]
> TRANSACTION iD- [protected]
> Name of passenger M. ZEESHAn
> Date of journey- 3 jan 08
> From gzb to cnb
> thanks for this kind co operation.
>
> M shaquib khan

in reply to this i recived this mail
"Kindly note that e-ticket
cancellation can be done up to the chart preparation, after making chart
e-ticket cancellation not allowed. In this case has been forwarded to
railways for the TDR process. Railways check all the matters and decide what
amount should be refunded and this all process takes 90 days or more"
My question is why should i suffer for the fault of railways where i waited for the aforesaid train for more than 4 hours when temprature was 1.2 degrees.
this all has caused me a great mental as well as physicall agony and because of this delay i was compelled to buy a current scheme ticket of shatabdi express which was thrice the amount of my former ticket.
and my amount is subjected to be refunded and it may take more than 3 months, which is totally unfair
there fore i kindly request the concerned authority to look forward in to this matter and help me to compensate for my physical mental loss.

Indian Railways — E- Ticketing

hello,
i was booking an e-ticket on the railway site IRCTC.CO.IN..But there is a big problem arising..it is taking nearly 40 min. & still processing..there is a very poor service by the INDIAN RAILWAYS..i think...please rectify this problem to save our time...
ANUJ GUPTA

payment of e ticket by means of debit card is refundeble or not in acse of cancelation/ alteration of date of journey. please clarify

Dear Customer,



Kindly note that we have refunded the amount as per the following details. Please contact your bankers for confirmation with the given details.

sUB: nON-REFUND OF AMOUNT BY YOUR BANK AFTER RAILWAY TICKET CANCELLATION AND USING ICICI BANK AS A GATEWAY

Please see the mail as attached by IRCTC

PNR Number [protected] Transaction Id [protected]


REFUND AMOUNT STATUS SETTLEMENTID RECEIPT NUMBER ACTUAL REFUND DATE


1078.00 Refunded [protected][protected]jul-2009


Payment Option ICICI

Indian Railways — cancellation e-ticket

Dear Sir,

I have booked two tickets from Hazrat nizzamudin delhi station to bandra mumbai for date[protected] which Pnr No. [protected] & [protected] Transaction ID [protected] & [protected] by train no. 2910/ BDTS GARIB RATH. The tain is late by 20 hrs. Due to the late running of the train have not travelled by the ticket. Please cancel the same ticket and refund the same. please help we cant afford this.

Dear Sir,

My Native place Walajabad, working from Tambaram daily traveling Thirumalpur Train. {Night Start time Tambaram 08:05 PM to Walajabad 9:20PM}This Train daily late one Ok two days ok weekly five day Six days this train late Please sir immediately action .
This train late time Tuesday tambaram coming time 08:04 PM start Time 08:20 Walajabad sending Time: 9:45 PM

Wednesday tambaram coming time 08:05 PM start Time 08:25 PM) Walajabad sending Time: 9:50 PM

ONCE I BOOKED A TICKET FOR MY TRAVEL AS PER PRACTICE AND EVERYTHING WENT ON SMOOTH. ON THE DAY OF MY TRAVEL MY 5 YEAR OLD RELATIVE'S CHILD WANTS TO TRAVEL WITH ME. I WAS ALSO INTERESTED TO TAKE HIM WITH ME. ON ARRIVING AT THE RAILWAY STATION I WENT TO TICKET COUNTER TO GET HALF TICKET FOR THE CHILD AND I WAS INFORMED HALF TICKET CAN NOT BE ISSUED. EVEN AFTER MY SHOWING MY RESERVED TICKET THE HALF TICKET WAS NOT ISSUED. IS IT FAIR ON THE PART OF RAILWAY TO DENY THE TICKET EVEN AFTER SEEING MY RESERVED TICKET. THEN I GOT A FULL TICKET FOR THE CHILD AND I WAS PENALISED TWICE THE COST OF TICKET FROM LUCKNOW TO CHENNAI. IS IT A FAIR JUDGEMENT BY INDIAN RAILWAYS? IS YOUR BLOOD NOT BOILING !!!

2628

the toll free number 139 is never responding even if it rings aiso

I am interested with business to IOCL for rail e-ticket. Please help me..How i am start with rail e-ticket business with IOCL

This is not happining your son, s only, it is represent the ministry of railway to their coustmer. If railway depqrtment notice this type of complaint they should take proper action against the staff who misbehaving with the passengers. if it not happen days to come when passenger it self take a decision do the justice with this type of railway staff. for this type of staff " Laat ke bhut, Baat se nahin mante".

i was going delhi. i board the ahmdabad mail 9106 from deoband station. i am carrying the second class ticket. but when train arrive, i found no space in the general bogies. then i took the reservation compartment (sleeper class). at next station, TT came to me and ask for ticket. i show him my ticket .and request him to make ticket . the extra charge cost nearly 60 or 70 rupees .but he asked me for 350 rupees. when i asked him that extra charge is 60 or 70 rupees .then he asked for 450 rupees.but after a long conversation he agree on 100 rupees without reciept.


i wish that railway authorities take nescesary action . so these type of condition would'nt bother anyone anymore

i want to know about rule for 1st class m.s.t.

i am a regular passenger from kuttippuram to thalassery.the kuttippiuram railway station is near to national highway.but some trains have no stop at kuttippuram.in morning after trichur -kannur passenger at 7.41am, no train to kannur till 9.35am.in between coimbatore- mangalore is passing with out stopping at kuttippuram .so please do the needful

Sir/Madam,
I am a bonafied daily passenger of Eastern Railway for 15 years in Howrah - Tarakeswar (presently Arambagh) line from Haripal. I do want to know about "criteria of eligible candidate" and latest Government Order / Notification regarding issuing of seasonal monthly tickets @ Rs. 25/-. It seems that this type of seasonal ticket issue should be banned, and if it is not possible due to political point of view, a close vigil should be imposed as its' proper implementation is being hampered by us, those who are collecting and/or issuing certificate.
Thank you,
Yours faithfully,

(XYZ)

Sir,
I travel daily from bharuch to anand by karnavati super fast with proper ticket I have my monthly season ticket from anand to bharuch can i have a super fast pass to avoid taking ticket daily since last 4 years i daily travel with proper ticket.is there any rules for super fast monthly season ticket. please reply on my id [protected]@yahoo.com please to needful
thanking you
Your's faithfully
(nimesh patel)

we had written this note. This complaint was meant for vodafone and not for the freight corridor. by mistake we had written the name of the company as freight corridor instead of vodafone. kindly treat this complaint as null or void. or it may be sent to vodafone.(hutch)

Dear Sir / Madam,

Indian Railways is supposed to be the biggest railways in the world. But to my dismay the services provided by the Indian railways are degrading day by day. I am not sure what is the reason behind it ?
This complaint is regarding the bad and delayed servirces provided by the Indian Railaways to me .
I am Hastimal Suklal Jain, from Nandurbar. I have send my two wheeler HONDA ACTIVA by AHMADABAD – HOWRAH EXPRESS from NANDURBAR, on 05/05/2008 respected builty no – 25896/p01, NUMBERED – MH 39 E 7889 the double railline declared by Your estimeed railwalway ministry.
Nandurbar might be a small town from your point of view but this is very sad and harrashing act by your department that my vehical is at your department from last 15 days and not been delivered at Nagpur yet after 15 days. Now the point, this is not at all my responsibility that I should take care of that vehicle after delivering it to your so called estimeed department . I am going to comply with this to times of India and various national news papers and our local news papers and also I am going to take the legal action against this case and shall make a national level issue and also to the electronic media so that I will break your management to pieces within very less time if I will not been contacted within 6 hours of the time .
Of course I am sending this mail to the secreteriet to the railway minister MR. LALU PRASAD YADAV. I want my vehicle to my Nagpur railway station with immediate iffect as soon as you get this mail .
Hope you will do your service legally, genuenly and sincerely.


CONTACT :

HASTIMAL S JAIN.
BUNGALOW NO – 4 “ AJAY”
LOKMANYA COLONY,
NANDURBAR -425412.
DIST- NANDURBAR ( MAHARASHTRA )

M.NO – [protected]
P.NO –[protected]
MAIL ID – [protected]@yahoo.co.in

C/C TO :
01. SUPERITENDENT – REGIONAL ZONE WESTERN RAILAWS.
02. SECRETERIET – MINISTER OF RAILWAYS – MAHARASHTRA STATE.
03. SECRETERIET – MINISTER OF CENTRAL RAILWAYS – NEW DELHI.
04. CENTRAL MINISTER OF RAILWAYS- INDIA
05. EDITER IN CHIEF – TIMES OF INDIA
06. EDITER IN CHIEF – INDIAN EXPRESS
07. CHIEF OPERATING OFFICER – ZEE NEWS
08. CHIEF OPERATING OFFICER – AAJ TAK NEWS.
09. CHIEF OPERATING OFFICER – ETV NEWS

Indian Railways
Dated:[protected] by Rangnath Nyati [send email]
No berth on confirmed Rail tickets
Sir

We had reserved 6 berths in A.C. III tier (3 AC) through Indian Railway in train No.2625 from Trivandrum to New Delhi on 29th May, 08 The Boarding was change to Renigunta

We were issued PNR nos.[protected]allotted seats 9, , 12, 10, 11, 13, 14

We were 3 females and 3 males and it was two Days journey. when we depart from Renigunta on Dated 29.05.2008 our berth is allotted to some other persons.
We have faced mental as well as physical torture due to this inconvinience. in this process we have also lost one of our suitcase that contains cash and goode worth 1 lac.rs.
so we request you to refund our ticket money along with loss of bhooty, compensation for mental torture and punish the concerned officials.

To,

The Railway Minister,
Rail Bhawan, New Delhi

This is regarding the SouthIndian Railway.It is very difficult to get a seat Accommodation in a Bangalore- Ernakulam and beyond. If we reserve 2 and half month in advance also there is no availability.inspite of having many trains(once in a week)other than ISLAND EXP, the passenger list is more.Railway Ministry cannot ignore this. Private bus owners are taking advantage of this.and those who cannot travel by bus (due to physical problems) are suffering by this.We have 3 trains per day from Trivandrum to Mangalore. Where the passenger rush is less compared to and from Bangalore. So It is a request to the Ministry to provide atleast 3 trains daily from Bangalore to Trivandrum.

Dear Sir/Mam,
Booked ticket in Aug. Kranti 3A from Delhi to Mumbai in name of my wife Rakhi Gupta age 34 PNR no, : [protected] Transaction ID: [protected] on date 18/6/08.
On internet on date 20/6/08 the status was confirmed but when my wife with 2 kids reached Nizamuddin station to board the train TT refused to let them in train because her name was not in Chart. On internet the status is still showing confirmed with birth B8, 32.
She was forced to go back today. When she tried to approach the head ticketing at staion no body listened to her.
You are requested to look into the matter on priority and give me full refund because i am not able cancel the ticket from internet.
Also give me the next day confirmed ticket for her because she missed the train because of railways mistake.
The railways should take care in future because today she travelled from Nabha to Delhi to catch the train and cost her huge money and harassment.

Kind Regards,

Rajiv Gupta

Dear SIR,

I was returning from Manmad to New delhi but my ticket was not confirmed it was e-ticket and waitlisted, so the Station Superintendent told me to cancel the ticket and take a general ticket which i took and travelled,

But per the counter they told me the amount will be transfered to your card automattically.

But till now i have not received the amount WHY?.

Please look into the matter and reply ASAP.

Regards
Raju Nair
[protected].

PNR No [protected]
Train No 2627 Train Name KARNATAKA EXP
From MMR To NDLS
Date[protected] Class SL
Boarding Point MMR Reservation Upto NDLS
Quota General

S# Name Age Sex Seat/Berth Coach Status
1 ISHA 07 Female 0000 RLWL 25
2 SHIVAM 07 Male 0000 RLWL 26
3 SHUBHAM 10 Male 0000 RLWL 27
4 MONU NAIR 32 Female 0000 RLWL 28
Total Fare 00001114

i have some comments but i am not sure[protected]

can any one, tell me when any ome know about the current status of his ticket . i think, 4 hour earlier chart is prepare . but in my case waiting one is not confirmed that is other thing but 1hr. earlier i did not know my current status. i always saw on net was CHART IS NOT PREPARED. i want to know, at what time chart is prepared.

sir:, This my second complaint to consumercomplaint this is for indian railway the railway is promesed to
the full information about train like what's the watting is going on in any train. Sir if it providing tell me site name on giving above E-mail address please
Thanking you.

What is the Meaning of this Code?
WL 10/confirmed/ /0000 for AC 2 Tier.PNR No : [protected]

Dear Sir,
my mom stared journey from Coimbatore jan.on 04/10/08 for Mathura jan from train kerala exp.train no is 2526.and the coach no is b-2 birth no is 01.
she is a single lady in that coach around 10 oclock in night some people came in that coach and they started drinking in front of her when she called t.t.e.to change her birth, he has give an other birth but the next day the same birth people came they told that plz go on ur birth even t.t.e also said like that.its a very shameful for Indian railway and Mr minister{Lalu parsad yadav} also that u r not protecting ladies in train.she is feeling very fear .
KINDLY DO THE NEED FULL AS SON AS POSSIBLE, MY MOM IS ALONE IN TRAIN IF ANY THING WILL HAPPEN WITH HER U WILL BE RESPONSIBLE FOR THAT.
thanks & regards

Saurabh

Respected sir,
My name is Md. Ziauddin Akhtar S/o Md. Akhtar residing at 40, P.M Basti 3rd by lane, shibpur, Howrah - 2, with the contact no [protected]. I would like bring to your notice that i with my family where travelling on 21/05/09 by train no. 2304 from new delhi to howrah jn my PNR No. was[protected] and my ticket no was 01404188. before boarding this train we had travelled all the way from Ajmer to old delhi on train no . 9105 with the ticket no. 00764171. since my boarding train to howrah was approaximately 8 hrs from my arrival i had deposted my luggage at the cloak room at old delhi & when i went to receive the some i found offer returning home that one my bags which looked quite the same as the one that i am in current possesion with, has got swapped which obviously was a mistake of the authorities at your end. since it is not possible for me to go back to delhi to collect my belonging i would request you to get the same delivered at the aforementioned address which is their in the form as well.
your assistance will be highly appreciated.

Dear Sir/ Madam,

I has taken reservation (Sleeper class) for Goutami Super fast express in general quota . I had submited Emergency Quota letter (MP-Rajya Sabha) for berth conformation at Rail Nilayam before 24 hours.They didnot respond the letter and not given the berth.This is Railyways redicules.

I had not found any complaint cell in Indian Railway's Website.This is very too much.
and also when passengers traveling by RAC, they didnt get any berth in Journy.The TTEs sold the berths for others.

Regards,
B.Srinivas

I have reserved sleeper class ticket for four person from Ajmet Jn. to Delhi SR on 26th of April 08 in concession voucher IAFT 1720. Due to the unavoidable circumstances I have postponed my journey to 6th Apr 08 for that they have charge Rs. 120/- for four person never mind it is as regular. Because of domestic problem I was to travel on 5th of Apr 08 for that I have can celled my ticket and reservation on 2nd Apr 08. Before four days of starts of journey for that they have charged Rs. 320/- for four person. It is not understood what is the rule of cancellation of reservation and ticket on concession voucher and how much you are charging the cancellation fee for four person ?
Kindly let me know about this matter as soon as possible.
thanks

I too have booked a ticket thru IRCTC in AC chair car from Delhi to Suratgarh for[protected]. The train "ABAD ASSAM was late for 15 hrs, hence I cancelled my E-ticket (PNR No. [protected]. I have submitted application for refund. After numerous reminders I receieved a letter (No.2003/IRTC/ERTD/REFUNDS/E-ticket dt. 18.12.2007 signed by Mr. V.P. Indoria that money will be refunded in 90 days time. More than 6 months have passed and REFUND is still awaited.

hey komal,
did u happen to get back ur money...
similar problem i m facing .
post ut reply in the comments section itself

I have booked ticket from Nizzamuddin to Agra Cantt for 9th of october. the transaction got failed but amounyt of Rs. 248 was debited from my account.

I havent yet got the amount yet.

Please help.

Dear Sir/ Madam,
I am very happy to see the out performance of Indian Railways and its growth from last few years. But I feel regret to say that some of the rules are really apathetic and carries unfair trade practices with common public.
I booked my ticket from Ahmedabad to Howrah in Ahmedabad-Howrah Express (Train No. - 2833) for 27/04/2009, PNR No.[protected] in 3AC which was in waiting list and could not get confirmed. The train was at 11.55 pm at night and I did not travel in waiting ticket. To cancel the ticket next day I went to the station named Gandhidham in Ahmedabad at 2.30 pm, I was told that I should go to the main station which is Kalupur station as I was late. Since it was far away from there so I asked in the enquiry if it would be okay to go next day morning. The concerned person told me no problem and I went next day morning at 10 am to kalupur station. When I asked in the enquiry they told this ticket could not be cancelled since the time has elapsed and I should apply for TDR and seek refund.
I applied for TDR at 10.50am on 29/04/2009 and my application no. - 400402. I was told that since my train has still not reached Howrah as per the schedule time and I have applied for TDR before that so I will get my money back in a month through cheque. At the end of a month I got a letter from Indian Railways saying that I did not qualify for refund. It just seemed to me like the railway is cheating and trying to make money from public with unfair trade practices. But still with some hope I am trying to write this letter to see if I can be really happy at the rightful growth of Indian railways. Kindly help me and refund my money.
With regards,
ANKIT CHINDALIA
PGDM-BE (Student)
Entrepreneurship Development Institute of India
(Via Ahmedabad Airport & Indira Bridge),
P.O. Bhat 382 428, Dist. Gandhinagar,
Gujarat, India.

jab mein lucknow se reservation sleeper class ke liye karwata hu to mujhe lko to koraput tak ka confirm reservation mil jata hai but jab wapas ane ka reservation karwata hu to mujhe cnfirm reservation nahi milta hai . or phir iske baad TT dwoara mujhse paisa 200 liya jata hai or reservtion karwane per koraput se bhubaneshwar ki jaga vijayanagram se diya jata hai or mein bahut preshaan hu ticket karwane per ye loge kehte hai ki doori jyada hone ke karan reservation nai milega mein orissa mein 3 years me engg kar raha hu but mujhe her baar ye problem face karni padti plz help me.

sir, main aaj dated 25.5.2010 ko GAYA JN COUNTER NO. 6 PAR TICKET CANCELLATION KE liye gaya hua tha aur new ticket issue karwana thaa, usne nahi kiya .saam ke 5 baj raha tha.uss harami ke pille ne mujhe pareshan kiya ayr kaha phir se line main lag jaoo, jabki main do ghante se line main khada tha, main chahta hoon use iski saza di jaye.my contact no. is [protected] .

Hello, My name is Jaydeep Barua, I booked a ticked through IRCTC from New Delhi to Guwahati in the month of Aug 10 for journey on 18 Nov 10, but due to some internet problem and technical glitch my connection was lost, the money for the journey was deducted, but i was not able to retrieve the E-Ticket nor could i note down the PNR No. , further i mailed IRCTC regarding the mishap, firstly they could not understand the query for next 5 mails, by the time they understood i had to do another reservation by tatkal. After lot many correspodence (Approx 16-20 mails) IRCTC retrieved the ticket and now its blaming me for the lapse, funny thing i ams still unable to get the ticket from my account in IRCTC web, as it is not being reflected in booked ticket history. I even sent them the scanned copy of passbook. Kindly advise me further course of action.

I had booked one ticket from Mumbai CST to Kanyakumari in train no.16381 vide PNR no [protected] for dated 30.10.2011 Through clear trip for 2 AC , But train was changed its coach from 2nd AC to 3rd AC. Passenger were told in the train that we will get refund on the station where u get down but still we have not get back our money. How Railway was allowed to do this? It is an cheating case, .
So you are requested to refund my money back....

Harassment charges extra
I had lodge one complaint once before. But what is the benefit of this wave site?

Refund claim against TDR filed on 21-Nov-2010 has not been resolved till this date. Myself with my wife booked tickets to travel by Rajdhani express from Balasore to Bhubaneswar on 20 Nov &#039;10. However, as the train was running more than 6 hours late, we had to make alternative arrangement. As per the Indian Railway rules, trains rununing late 3 hours or excess are claimable for refund. In spite of several complaints and reminders, we have not got back the money. IRCTC on 4 Sept 2012 replied &quot;Non-Journey-Certificate (NJC) was not submitted&quot; hence money can not be refunded. There is no provision obtaining or submitting a non-journey certificate. We are not aware of what this non-journey certificate is. Earlier, we filed another TDR for late running of train and got full refund with any such thing being asked. Moreover, we performed the journey by alternative means to travel overseas where we work, so there is no way that we could obtain a certificate. If I would have got a reply in response to TDR that you need such a certificate, I would have tried through my contacts in India.When someone has not performed journey in a reserved ticket, the records should be available with the Railways. If you are asking me after 2 years, from where I will get such a certificate. This is absolute harassment.
Why Railways can not verify from their records on the non-journey?

Can the consumer forum assist in refund?
The PNR No. [protected], TDR case No. ekt[protected]

Thanks,

Gobinda Mishra
[protected]@msn.com

Refund of cancel ticket

On 16th Jan, I had cancelled the ticket PNR [protected]. No refund has come yet.

Even after sending reminder multiple times, no one is responding from Railways.