Indian Railways Complaints & Reviews

Indian railways sold tickets more than seats available in the general compartments i don't know why they go on that train without having seats in general compartments please stop that type of practise some times they loose their lives in footboard journey.I tried to 3rd DEC, 2011 secunderabad to narsapur express in general compartment but i didn't get stand on the general compartments so return to my home with loss of my ticket.

Railway Ticket — wrong ticket by booking clerk

i got a ticket of break journey from sagauli to ernakulum via chennai howrah by mithila exp3022 then 2842 coromandal express, which was wrong as it should be 2841 means my 2nd ticket was from chennai to howrah.and first ticket was from sagauli to howrah.you can imagine how big mistake that was.i booked my ticket in hurry.but 1 day before journey i came to know about that mistake. i'd no option without cancelling it. by cancelling i lost my 154 rupees as cancellation charge and i missed my enternal test which was scheduled on my previous date of arrival.due to mistake by booking clerck i've lost much now iwant to complaint in consumer forum please guide me.

Sir,
I would inform you that Kafiyat Express ( a single train b/w Azamgarh and Delhi ) which is also a super fast express is not reaching it's destination (whether it is Delhi or Azamgarh) by time. However when it was not a super fast express it’s condition was satisfactory.
Please give me reason

There is new railway ticket booking office opened at Beta-II, Greater Noida. Probably I saw that the booking officers did not refund the full or partially balance money. Today i.e. Monday the 7th April 2008 at about 9:35am, I booked two tickets from New Delhi to Lucknow and returning ticket from Lucknow to New Delhi (Rs. 600/- + Rs. 615/- = Rs. 1215/-). I gave her (Booking officer, name not known) Rs. 1220/-, instead of returning Rs. 5/-, she told that having no change.

It is not only me who is having such problems; there were people in the queue, who did not get the balance money back.

I request you to look into this matter seriously, so that people do not suffer in future.

Apply ticket

I am regular passenger of Indian Railway since 1978 from Anand to Bharuch and Anand to Ahmedabad. I am have valid first class season ticket. My experience during the last 30 years of travelling is as under:- This Railway is under the control of Western Railway. Most of the days we are not getting seat in the First Class Compartment because of the occupation of seats by Railway employees and RPF personals who are not eligible for First Class Pass. The commericial Staff such as Clerical staff and other class IV employees are occupying the seats and playing cards etc. I want to know whether these people are eligible to travel daily without season ticket or duty pass from one destination to another. if not so why it is happening?
Today on 17/4/2008 I was waiting for Train Number 6059 which starting from surat and to be reached at vadodara station at 3.35 P M. They have first made an announcement of right time i.e. train is reaching at the station at 3.35 sharply. at 3.35 they have again announced that the train will come at 3.45 and at 3.45 they have announced the train will come at 4.05 pm at the last the train reached at Vadodara at 4.20 pm. I want to ask you a question why the railway people are not telling the truth?

AFTER REACHING THE TRAIN IT IS SEEN THAT THE FIRST CLASS CHAIR CAR COACH IS OCCUPIED BY 2ND CLASS PASSENGER AND THE HAVE NOT ALLOWED TO SIT BY THE GENUINE FIRST CLASS PASSENGER. NO BODY TAKEN ANY ACTION TO VACATE THE COACH

Respected Sir,

This letter is in regards with a totally unsatisfactory and pathetic conditions of Gomti Express ( Train No. : 2420). I was travelling on this train on 12th May, 2008 from Delhi to Lucknow. My Ticket PNR No: [protected].

I need to bring into your notice about the cleaniness and conditions of the train. The upper seats have no provisions for locking them due to which the passengers at lower berth can't sit properly and also any time the upper berth falls down causing injury to the passengers. Secondly, after paying a charge of Rs 876 for two tier AC, passengers have to sweat due to totally ineffective air conditioners which has not been checked neither maintained for years. Even after asking the coach attendant to get the AC more effective, the poor thing was not able to do anything on this regard as the AC's mechanical failure is something which he cannot do anything. Also the second ac coaches of this particular train are so old that they dont even have plug points for charging cell phones. Thirdly, the Second AC sleeper coaches are just like normal general coaches in which anyone can get in and no one is bothered to check it. Even if teh TT comes he either takes bribe or just on friendly basis he ignnores the matter. I have already logged a complaint in the complaint book available with TT.

Hoping some kind of attention would be given to a train like Gomti express which is one of the important trains from New Delhi to Lucknow.

Regards.
Alvish

i booked an i ticket well in advance for the journey from Banglore to Nagpur for 28 may 2008. I recived a wrong ticket at my address.Till this date i have called the IRCTC more than half a dozen times without any result . i still donthave my ticket.

AC 3 TIER KI HAALAT GENERAL SE BHI BHATTAR

GODHPUR HOWRAH EXP. MEIN NO2308

T.T. KE PAs COMPLAIN KI A.K.MURLAI

BOLA BOGI NO. DEKH KE AA
PHIR BATA

TAKI TRAIN CHUT JAAYE. . . .
MY INDIA IS GREAT

Hello Sir, This complaint is not against any person but against the delay of train. Actually I travel to my home every weekend by MANDOR EXPRESS. The scheduled time of the above train to reach to Jodhpur (Rajasthan) is 8:00 AM and everytime the train reached to its destination by 10:00 or above 10:00 AM.
Sir I, as a passenger request you to please make such arrangements so that the train reached to its destination on time.

Thanx and waiting for your quick action

Dear sir,
Today I booked ticket for my parents for travelling from Ambala to Bhopal by Malwa express Train no.2920 for travelling on 9th August 2008
The age of my parennt is- 76 years & 75 years, while my mother is handicap & therfore tickets are booked under concesssional fare for3AC.
The bearths given are B2-5 & 6, which are middle & uppor bearths.
While my parents are old aged they have been allotted seats none of which is on lower bearth.
Suggestion-
1)Request to see if these berths can be changed to lower bearth both seats, as the age of both parent is above 75 years.
2) To ensure that atleast till few days before/ exhausting the seats, the lower bearths should be reserved for the senior citizens and handicaped persons, & can be allotted at the end.

Awaiting your reply favourably on point no1. & defenitely for point no2 to include as part of continuous improvement.

Thanking you in advance,

Your faithfully,

Prabodh Kher

Sir,
I had suffered immense both in sense of monetary and physical due to incompetency of peoples working in Railway.
I was travelling from Guwahati to Chennai Via New Delhi on 15/07/08. I had to make this long and arduous journey because there had been breach in Bhadrak etc.I was going to New Delhi via train no 2455 (Rajdhani) and train no 2622 (TamilNadu exp) on 16/07/08 at 10.30PM and my PNR nos was[protected] and[protected] respectively So I along with my brother boarded the special Rajdhani train(2455) leaving Guwahati at around 13 .45 hours. My PNR number was[protected] and ticket number was 84413109. My brother had a different ticket as he was in different coach. My reservation was from Guwahati to New Delhi. As such the train was on time and departed exactly at 13.45 almost. The next day we were to reach New Delhi at around 19.40 hours ie on 16/07/08. But due to some problems the Rajdhani was delayed by more then 3 hours. We reached at around 11.10PM. As such we had missed the train to Chennai due to no fault of ours. I immediately went to counter number 4 of the railway reservation at around 11.30PM to know what can be done. The officer sitting over there said that nothing can be done and the money had been wasted. Also told me to come the next day.ie on 17/07/08. So out of wits end I ended up in a hotel near the Railway station for the night along with my brother and coughing up around 1200 for the night. The very next morning I went to the railway station and went over to the counter. But to my utter disbelief the guy wouldnt help me out and yold me that it was the fault on my part that I missed the train. Noticing the hypocrisy of the peoples working in The Indian railways I made up my mind and booked a ticket through Internet on GT express to Chennai that was to depart at around 18.40 hours on 17/07/08.The PNR was [protected] and transaction id was [protected]. We were allocated seats in berth 4 and 2 of coach B2.
I then after confirmimg my tickets to Chennai via GT express went on to meet the station master. I went to their room and met Mr Meena who told me to go to the IRCA and there is little hope that anything could be done. Nothing was done over IRCA also and I was left helpless by the railways who promises long tales everyday over the national TV. There is lot of ground reality that had to be checked by our esteemed RailwayMinister Mr LP Yadav.
Being an educated person I myself had such a harrowing time moving from counter to counter and different rooms of the officers, and without any positive outcome. Even the enquiry peoples had little time to help me out either to refund the money or make travel arrangement to Chennai from their side.
Next I boarded (2616)GT express along with my brother at the aloocated time. The TT checked our tickets and we finally took some rest which was very short lasting. As the train was nearing Mathura when some official of the railway came and asked us to show our photo id proof as we had booked under internet reservation. As I had misplaced my original PAN card during the long and futile day at the station I produced my XEROX ed PAN card. I explained to him everything, the ordeal we had been through but he wont listen to it and started verbal firing and abusing from his side. I told that it was the fault of railways that I had to buy another ticket and instead of letting me travel they are telling me of throwing me out. He called on the RPF who were in the train and even threatened us to throw out of the train right at that moment. The RPF men came within seconds of calling. The last option he gave us that we collect the fine amount from The GM or TSM( I couldnt get his pronounciation), at the Chennai railway station. Having only limited money I asked some amount from my cousin brother and paid an amount of Rs 3804 to him and he issued me excess fare ticket no 01-H253153.
He left as quickly as he came along with the RPF personals. May be he got down at Mathura. Next morning we got up around 7am to 8am and I imeediately noticed that my purse was missing. The purse had the return ticket of my cousin brother from Chennai to New Delhi and from New Delhi to Guwahati along with cash of around Rs 4500.
I tried to look amongst all of the coach but couldnt find anything. I immediately tried to inform the TTS or TTE and went on searching for him. I later found out that there were no TTS or TTE ( Whatever his designation is ) unavailable in the train. I then contacted the RPF who suggested me to get down in the next station and report my FIR to GRP. And even suggested to me that to ask my cousin brother to pull the chain if the train moves and I dont board the train. Hearing such a ridiculous answer I asked them whether they take FIR or not? To which they replied that they dont. Next I called on the TT and asked what to do at around. He replied me to get down and file the report in Chennai or next stoppage. if I miss the train I had to ask the authorities to fix me up some other train to Chennai. I had too much for that day and thought that its better for me to get down at Chennai and file a report. But things changed as I saw another TT by the name of Mr...Purule who helped me by writing an FIR. Then at around 3.30pm I suppose he handed over the FIR to the GRP at a station named either Balaharsha or Chandrapur. As I am not so familiar with the names I had to mention the two names.
We reached Chennai the next morning without any further incidences.
Then I went to the railway station and I made the duplicate ticket for my brother till NewDelhi . The person informed me that as the other ticket was in waiting list we had to get the other ticket from Delhi only. I agreed and went with the duplicate ticket. Next day as we had change of plans I went again to Chennai central railway station to ask for refund. They told me that as it was a duplicate ticket I will not get the refund.
I didn’t say anything and via internet reserved two tickets to Guwahati from Chennai on 23rd via Ernakulum Guwahati express and reached Guwahati on 25th morning about amost 2hours late.
Now I would like to request our honourable railway minister Mr L P Yadav to kindly look into the matter and refund my trainfare for the TamilNadu Express and the fine collected which comes to around Rs 3540 + Rs 3804 = Rs7344 and the cancellation amount for my Cousin brother which comes to around Rs 1000 at max as it was sleeper class. Total around Rs8400.
AndI request immediate action against those incompetent railway officials and RPF jawans at the train(GT express).
A Sufferer
Dr Debajit Basumatari ( [protected]@yahoo.com)
House no 36, PO-Ulubari,
South Sarania, Guwahati, Assam

sir i want to give u some knowledge that in Lucknow railway station gard and all railway pulice staff are currepted. They use handicap bogi and sell it to whose passenger who give him money. they herted to handicap passenger. i am also herted by them many time only in Lucknow i will see it.
ak din hum allahabad se railway ka exam de kar hardoi aa rhey thy. viklang vogi me kafi viklang thy lucknow station aate hi railway pollice ne sabhi ko utar deya sabhi viklang utar gai kuch k virodh karne par unko mara aur gard ne kaha hum sabko band ker dege kuch se kaha viklan uper nahi baithta hai. phir apne logo ko ak-ak kar sheet de dee. jinko sheet dee unse sab se paisa leaa. my question is that kaya viklang bogi isilea hai. please do some thing. only lucknow railway station

please do some thing . we are not safe in handicap bogi. gard and railway police use it as his property. they give all sheets to who give him money and missuse his power.
only in Lucknow railway station.
i want to result otherwise you are faillllllllllllllll. looserrrrrrrrrrrr

respected sir,
i and my friend nagendar travelled from delhi to hyderabad on 15th august 2008 and my pnr no.is [protected] in train no.2724/AP express and our coach no was B4 and seat no.s 49 and 50.
sir i was carrying an e-ticket and could not produce the orginal identity card of my passport which was mentioned in e-ticket though i produced another id. so i and my friend were charged Rs 3330(three thousand three hundred and thirty rupees).though i am not complaining about the fine i want to know whether my fine has reached the railways or atleast tell me in which site in the internet i can find it out. my excess fare ticket no is 01-H263935
please reply as soon as possible
thanking you,
B.Srikanth

IRCTC's e-Ticketing Service
Electronic Reservation Slip
Transaction ID: PNR No.:
Train No./Name: Date of Journey:
Class:
From: To:
Distance:
Boarding: Resv. Upto:
Quota:
Scheduled Departure: Total Fare:
Adult:
Date of Boarding:
2307/HWH==JU==EXP
1814 KM
[protected] [protected]
3A
HOWRAH JN(HWH) JODHPUR JN(JU)
HOWRAH JN(HWH) JODHPUR JN(JU)
CK
23:30
2 Child: 0
13-Nov-2008
13-Nov-2008
Rs. 3287.00
*Departure time printed on the ERS is liable to change. New time table from 01-July-2008
S# Name Age Sex Status/Coach No/Seat No
1 R K JHUNJHUNWALA 76 Male CONFIRM/B1/36
2 G JHUNJHUNWALA 72 Male CONFIRM/B1/35
Service Charges
IRCTC Service Charges: Rs. 25.00
Important

I AM THIS TICKET AND WRONGLY TYPE PASSANGER 2 MALE ISTEAD OF FEMALE, I REQUEST SO IRCTC TO MODIFY THIS TICKET THEY REFER ME TO ACM (MR D.DUTTA), IN NEW KOLAGHAT, KOLKATA, FOR MODIFY THIS TICKET BUT ACM REJECTED ME AND SO ANGRILLY SAY ME WHY R U BOOKING E TICKET I[censored] BOOKED I TICKET I DIFFNETLY SOLVE YOUR PROBLEM, I AM SHOCKED THAT IRCTC IS THE BODY OF RAILWAY, AND THEY IGNORE THE IRCTC WORK, I FACE THIS TATKAL TICKET CANCELLATION CHARGES RS-2600, HOW I COMPLAIN THIS MATTER TO HIGHER AUTHORITY OF RAILWAY.

amit s/o dhirendra shivpuri (m.p.) is trying to be posted in railway as TC with the help of bribe rs 400000.
so stop such criminal people.& put enqury for such kind of rakets.

I would like to know weather the Train No. 6102/Chennai Express is included in Indian Railways authorised Railway guide (Trains at a Glance) Edition: July 2008-June 2009.

I have purchased a tickit for my travel from Rameswaram to Manamadurai by Train No. 6102/Chennai Express through e-tickit. On varification in the Indain Railway Time-Table (Trains at a Glance). and i could not locate the train no. 6102/Chennai Express in the time table though i got the e-tickit. Kindly confirm .

M Koteswara Rao

i am MUDASSIR IQBAL I HAVE BOOK TWO TICKET TO NAJIBABAD MASURI EXPRESS ON 8/12/08 ON OLD DELHI RAILWAY SATION BUT HIS MISTAKE HE BOOK MY TICKET NEXT MONTH DATE 8/01/09 WHICH IS WORNG THIS IS THE FAULT OF COUNTER PERSON WHEN THEY NO SEE OR READ PROPERLY WYH DO THE JOB I HAVE PAY 756 MY TICKET PNR NO[protected]
MUDASSIR IQBAL
MOB NO [protected] / [protected]
DELHI

TRANSACTION ID: [protected] PNR NO: [protected] TRAIN NO/ NAME :6340/ MUMBAI EXPRESS DATE OF JOURNEY: 20/01/2009 DATE OF BOOKING: 13/12/2008 03:43:23PM CLASS SL FROM : MADURAI JN(MDU) TO MUMBAI CST(CSTM) PLEASE CORRECT THE BOARDING TO SALEM. RESERVATION UPTO MUMBAI CST NAME: MO AKRAM AGE :43 SEX: MALE COACH NO/SEAT NO /STATUS : S9/20/CONFIRM TRAIN FAIR : 453. I HAVE TO GET INTO THE TRAIN FROM SALEM BUT IN MY TICKET BOARDING IS MADURAI JN. PLEASE CORRECT MY TICKET BOARDING FROM MADURAI JN TO SALEM.

hello sir/madem,
i am belong to nadbai, bharatpur ( rajasthan) ..
sir this place main problem is that here railway department people not recive telephone & telephone riciver fall out . not proper give answer at enquiry window without manners..
so please you slove this problem.
Thanks...

sir this is my friend complaint he did not about computer so i am complaint.

Claint name is Ram Singh.

He is ticket booking in internet. He have andhra pradesh government issued ration card.

he traveled the train no and name is 2655/NAVAJEEVAN EXP and his transaction id is [protected]

class CL date of booking[protected] at 6.35pm and date of boarding[protected] and date of jurny is[protected] distance is 1894KM Quota is Tatkal. Fair charge is Rs.655 his status CKWL 10

He travelled From AHMEDABAD JN(ADI) TO KHAMMAM boarding is SURAT(ST)

In SURAT TC checked he says ticket is currect and BHUSAWAL station TC checked he says ticket is currect.

In NANDURA station The Lady TC is says not currect the Ration card is not accepted.
her bevaviour is not currect. She says this is not currect.

The Ration card is issued by the Andhra pradesh Government. That is the identity or not

The TC collected the Fine Rs.870/-

Fine Receipt no. G459618.

His Ration Card number is PAP[protected]

In travelling he have ration card.

kindly take the necessary action

My Full address is


Ram Singh,
Keesara Hotel,
Beside SBI,
Main Road,
Kodad - 508206,
Andhra Pradesh

Ph.No. [protected]

Respected Sir,

I am Satheesh Kumar working as a Design Engineer in reputed concern at Bangalore.

I have journey to Chennai in every weekend; Last week also I went Chennai and returned to Bangalore on Sunday night by Chennai mail. I bought the journey ticket from my friend, he book the tickets by through the travel agency, I don’t planned to come by train in return journey in every weekend, but he had some work so he informed to me to collect the ticket from the agent. I collect the ticket in time of 11.00 P.M (18/01/09), the train time is 11.15 on same day and the ticket type is waiting list conformed ticket (i.e. S10/51), Once again I checked the ticket from TTR passenger list and I traveled in the same train without any problem until 1.00 P.M

Because some one squad called me in between the sleep and he ask my name 1st I tolled I told Vignesh age 34 (As per the passenger list mentioned), he ask ID proof, but I am journey in my friend ticket, so how can I show my friend Id Card. After that I have explain the things but I don’t know this kind of rules available, on other than the person travelled from others ticket.

I know the law in the time of journey TTR ask the name, at the time its not matching mean that problem we need to pay the fine, but TTR not asking any thing, the squad how he know I am travelling in my friend Ticket and how they ask the fine amount and also he don’t returned my ticked to allow to travel in General compartment. On the time I don’t have the fine amount of Rs.510/- in my hand, because in the travelling time normally I take limited amount, so I cant able to give the fine amount to him and they are trying to get down on next station. I request to him regarding to travel as a open ticket person in general (Unreserved) compartment, but they don’t allowed to travel and finally I request him to pay that amount taken at Bangalore railway station to him.

Finally I got that information the agent and the squad having some relationship so he got this information exactly. Let I Know these kind of process (Rules) is available are not please give the clarification for the above happen things, it will gives the awareness to my friends. This is not a correct law mean I need to take the action on squad for my amount and criticize me on full night.

I am waiting for your positive and immediate reply from you.

Thanks & Regards
R. Satheesh Kumar

dear sir,
i am a regular passenger and being a responsible citizen i always try to follow the rules governed by railway.but unfortunately i need to inform you that on 26.1.9 i had purchased a superfast ticket from lucknow to knapur and travelled by Pushpak express after confieming it from 139 executive named Sandeep at 6.11 pm on 26.1.9, but after arriving at kanpur i was told that in pushpak express i am not allowed to travel on particular train for the abovesaid distance,
sir i have made my journey after confirming from 139 and if 139 is providing wrong information then who will help out.i was penalised a fine of rs 352 after having a valid and superfast ticket.
i had undergone a mental harrasment of 1 hour at kanpur staion.kindly let me know the remedies occured thereupon else i am bound to go consumer forum.
Regards
Sandeep asthana
333/11 shastri nagar kanpur
mob [protected]

Sir, I purchase a ticket from Jamshedpur Post Office of 2022 Tata-Jan Shatabadi ticket from Tata to Howrah on 24.01.2009 at 11.11 AM vide PNR No:[protected] ticket no: 08632071 running on 25.01.2009 in this ticket display my Coach No: D6 and Seat No: 105 & 106. But when i catch the train in the Coach No: D6 there is only 1 to 103 seat available, Seat No: 105 & 106 is not there, so, how this ticket is issue with that seat no. Then i talk with running ticket collector with my problem, he say this is not the first time you will please complaint this to railway authority. Sir please take a necessary action for this and reply with my e-mail ID. Unneccessary we are facing this type of problem in running train. This is your department fault please why we are suffer.

respected sir, I went to have ticket from Faridkot to Kalyan junction i checked kiosk it was showing availability for 29 Apr 2009 in AC III. when i went to counter he gave me pooled quota wait list again i come back and checked the kiosk it was again showing availability.
is this problem have any solution?

Respected Sir

Today I have faced a big problem with suberban train
Yesterday[protected] I buy a train ticket from beach station to Pazhavanthangal cost Rs:12.00
I used that ticket for up and down, , ,
next day morning that is today[protected] I buy a ticket for only UP bec I have a ticket for Down that is yesterday ticket
while i was returning to beach station on 6.00 PM, , the ticket checker ask me for ticket I given the return ticket which i am brought on[protected] but the ticker checker fined me Rs: 261 for without ticket

I am mentioned the details below

Train ticket No:[protected]-03-2009)
Exess Fare Charge Sheet No:831170

I request to give me good solution for this problem that I have faced

Thankyou

To
The Chief Commercial Manager
Eastern Railway, Calcutta


Subject: - Delaying in Payment – Pay Order A006506.

Respected Sir
This is “SRIKRISHNA KUMAR” on 06th of March’09 I got a latter from The Chief Commercial Manager, Eastern Railway, Calcutta Latter No. (C438/6/54649/1/09Re) with the subject “Refund of Fare”. According to the latter I am able to get Rs. 216/- (Pay Order A006506) from Rishra office on production of this latter. I visited to Rishra office four to five times but Rishra office is not able to pay me the said amount Rs. 216/- because they did not receive there copy regarding the same and after asking to give written that “They are not able to pay because of not receiving of there copy they refused to do same” and advised to contact CCM, Eastern Railway. I am asking you the reasons for delaying of my payment Rs. 216, and why Rishra office is not received there copy by that they can pay my amount. Please take immediately action towards my problem.

Thanking You


Yours truly,
Srikrishna Kumar
40/1, N. S. Road, Rishra
Hooghly – 712248
M: - [protected]

Dear Sir,


I booked two and a half tickets (II class sleeper) from Jajpur K Road to New Delhi. The Train No. is 2815. The PNR No. is[protected]. The date of journey is 27th June 2009. I had to pay Rs 1203 for two and a half tickets. As per my calculation, the actual fare for two and a half tickets is Rs 1173. (457 x 2 + 259 = 1173) It means there is a discrepancy of Rs 30. Am I right or wrong? If right, can I get back the extra money? Though the amount doesn’t matter much, yet I want to know the reason for this discrepancy. Please suggest how can I get back the extra money?


Thanks & Regards,

Alekha Chandra Jena
New Delhi
Mobile: [protected]

sir,
i would like to highlight some mismanagement going on at ishri railway crossing at the parasnath railway station in jharkhand.Every morning the crossing barricade is kept closed for 2 hours from 8 to 10 without any reason due to which the passengers on road has to face many problems due to crowd and the hot climate.. From the localites it has been found that the crossing is kept closed purposely for the local hawkers so that they can sell more, and the authorities at the nearest railway station which is parasnath has been involved in this act.Also it has been heard that the station master at the parasnath railway station is making money out of it by getting a share from the hawkers.
it will be highly appreciable and message to this kind of people i[censored] take action against this people who creates so many problems for the daily passengers.
with hope
chandan kumar singh

Dear Sir/Madam,

I need your help or solution to get the refund of Difference of fare between the booked class(3AC) and lower travelled class(Sleeper).

In my Ticket, TTE marked and allotted the seat in the Bhusawal station, till Durg station in the sleeper class, coach number S11, bearth number 10, 23 & 24.
And same has been marked by him in his sheet & Ticket both. Later, he informed me that due to marking on ticket, I can able to claim the difference of fair in the destination station booking counter.

Once, I have requested the same at the Durg station, then Booking officer has asked for the certificate from the TTE.I was shocked to know about such certificate. Unfortunately, due to unawareness, I am not able to collect the Certificate from the TTE for the lower class travelled, which is mandatory to claim for refund.

Now, I am become helpless to understand that how can I claim the refund for the same. Ticket details are given below.

Ticket Booking Date:[protected]
PNR Number:[protected]
Journey Date:[protected]
Train Number:- 8029
Class :- 3AC
Journey start from:- Mumbai LTT
Journey Upto:- Durg


I request to guide me for the same ASAP.

I am a daily passenger meerut to new delhi .but i am not satisfied railways services.i want ghaziabad to meerut electification route .train are increased in our route .because jo trains hai ushme bohat rush hota hai foot rakhne ka space nahi hota hai.ush par log cigrette tash or chain pulling karte hai .koi checking nahi hoti hai.unhe rokne ke liye koi nahi hai .please subah train increase karo .or khud watch karo ki trains mai kitni rush jata hai .please kuch karo? actuly mai toh ye chahta hu ki delhi metro jaisi service ho jaye vaisi checking vaisi safty vaisa aram .agar aisa nahi bi ho sakta toh ushke aas pass toh service ho jaye.

Please Action Me aa Jao.

i want to make one strong comment on the chart preparation process of trains.I was supposed to travel from mumbai central to kota and my ticket was waiting list.The train departure was 18:50 but the chart is prepared at 17:20.Since mumbai is big city and i was supposed to travel from vashi to mumbai central which take about 1:30 hour.I rushed to mumbai central and could not catch the train.So i want to make very strong comment on this.Railway has rule to prepare chart b4 4-6 hours then why this is happening to us.

I want to bring to your kind attention about the problem, we faced during the journey at ShakurBasti Station. I was going to Bhatinda by Train No. 3007A Coach No.S-5 Seat NO.27-29 PNR NO.[protected]on 30th May 2009.
After reaching the train i have seen that the coach no. S-5 was Missing.
I asked to Railway enquiry at shakurbasti but there was no response at enquiry. He donot know
about any information about the missing coach.
i had undergone a mental harrasment at SHAKURPUR Station. kindly let me know the remedies occured thereupon else i am bound to go consumer forum.
We request you to Kindly pay attention on our complaint and take necessary action so that passengers
would not face these problems in future.
Regards
Naveen Mobile [protected]

I want to bring to your kind attention about the problem, we faced during the journey at ShakurBasti Station. I was going to Bhatinda by Train No. 3007A Coach No.S-5 Seat NO.27-29 PNR NO.[protected]on 30th May 2009.
After reaching the train i have seen that the coach no. S-5 was Missing.
I asked to Railway enquiry at shakurbasti but there was no response at enquiry. He donot know
about any information about the missing coach.
i had undergone a mental harrasment at SHAKURPUR Station. kindly let me know the remedies occured thereupon else i am bound to go consumer forum.
We request you to Kindly pay attention on our complaint and take necessary action so that passengers
would not face these problems in future.
Regards
Naveen Mobile [protected]

i have booked train ticket for "X" station in partucular train but wrongly may be mistake of railway or myself tickets issued for wrong marked in sex column as showing that male to female now i want to change in sex column from male to female .. pls advise how to do.

First information i was sent 16 Jan 2009 and already taken more than 90 Days. Till date no action have been taken by irctc.On given pnone number, they are also not giving postive responce.

Regards,

SINGH AJAY KUMAR



On Sun, May 31, 2009 at 2:19 PM, <[protected]@irctc.co.in> wrote:

Dear Customer,

Please note that we have received your mail and your refund will be processed through TDR (Ticket Deposit Receipt). Refund under this category is processed by the railways under the present commercial rules and this process takes minimum 90 days or more. Once the refund is received from the railways the balance will be credited to your account.

Thanks & Regards
Leena
[protected]@irctc.co.in
www.irctc.co.in
[protected]

----- Message from ajay.[protected]@gmail.com[protected]
Date: Sun, 31 May 2009 14:14:59 +0530

From: ajay singh <ajay.[protected]@gmail.com>

Subject: Re: File TDR - Ajay Kumar Singh,

To: [protected]@irctc.co.in


> On 4/18/09, ajay singh <ajay.[protected]@gmail.com> wrote:
>>
>> Till date we have not recived your confrmation from your site.
>>
>>
>> Ajay Singh
>>
>>
>> On Sat, Jan 24, 2009 at 5:11 PM, ajay singh <ajay.[protected]@gmail.com> wrote:
>> >
>> >
>> >[protected] Forwarded message[protected]
>> > From: ajay singh <ajay.[protected]@gmail.com>
>> > Date: Sat, Jan 24, 2009 at 1:21 PM
>> > Subject: File TDR - Ajay Kumar Singh
>> > To: [protected]@irctc.co.in
>> >
>> >
>> >
>> >
>> >[protected] Forwarded message[protected]
>> > From: ajay singh <ajay.[protected]@gmail.com>
>> > Date: Fri, Jan 16, 2009 at 12:08 PM
>> > Subject: Re: Money Refund Confirmation from IRCTC
>> > To: [protected]@irctc.co.in
>> >
>> >
>> > Dear Sir,
>> >
>> > This train was cancelled on said date but till date i have not recived
>> money
>> > back.
>> >
>> > This train has came upto Allahabad and after that cancelled.
>> >
>> > Details are as follows:

>> > Booked Tickets History

>> > Pnr Number[protected]Transaction ID[protected]
>> > Train No2559Train NameSHIV GANGA EXP
>> > From Station VARANASI JN(BSB)To StationNEW DELHI(NDLS)
>> > Date03/1/2009Class3A
>> > Boarding VARANASI JN(BSB) Resv UptoNEW DELHI(NDLS)
>> > QuotaGeneral Booked By


>> > Ticket Details

>> > S#NameAgeSexBerth PreferenceSenior Citizen
>> > 1Anamika Singh 29FemaleLower
>> > 2Archana Singh 34FemaleLower

>> >
>> > Payment Details
>> > Payment Option UTI
>> > Ticket Charge Rs 1640.00
>> > Internet Service Charge Rs 25.00
>> > Total Rs 1665.00

I HAVE BOOKED TICKET VIDE PNR NO.[protected] DATED[protected] FROM GAJRAULA TO LUCKNOW FOR 4 TICKETS IN TRAIN NO. 4512/NAVCHANDI EXP.

MY 3 SHEETS ALLOTTED IN S9 AND OTHER SHEET BOOKED IN S7 COACH. KINDLY DO THE NEED FUL MY JOURNEY ON 7/6/2009.

YOU ARE REQUESTED TO ANOTHER SHEET IN S9 COACH.

REGARDS,

LALITA SHUKLA

Sir please take the refernce of my earlier complaint in which I sent complaint about not attaching the D-1 coach in Gomti express at Lucknow station on[protected] in which there was my reservation .The person pasting chart pasted chart of D-1 in general coach and removed the plate of general coach from that coach and told that this is D-1 .In this coach seat was less than reserved and general passengers refused to vacate the seat.Train was allowed to move qickly without any remedy.

I booked one Tatkal seva ticket from Moradabad to Delhi on 20/05/2009, PNR no.[protected], Ticket No. 54890490, Train No. 5014.
Because of Tatkal Ticket it is from Katgodam to Sarai Rohilla, I mention on the form Boarding Mb on 25th may 2009. but a staff a lady on the reservation counter booked 25/06/2009 but boarding from moradabad on 26/05/2009. This is absolutely wrong.
I faced a very big problem during the journey. I request you kindly check my form and take some action, please return my ticket amount which is Rs. 307/-

My Address on the form : My Correspondence add:
Khan Mohd Naeem Khan Mohd Naeem
286, E.R. Road, 302/b, Evergreen Apt.
Mumbai - 400003 7, belveder Rd. Mazgoan,
[protected]/ [protected] Mumbai-400010
[protected]/ [protected]

This is to inform the concerned person that I am travelling from New Delhi Station to Patiala Station. The fare every time I am paying for the same visit is Rs. 65. But on 13/06/2009 time 04:26 i has been given the ticket which shows Rs. 75. I do not understand why this happen. I quered about this to the ticket issuer but he not respond. I am hurry that time so can not contact with the station master immediately.

Please check this at your end. If you want I can send you the scanned copy of the ticket as well.

Regards
Aradhya Bansal

wHY railway is taking superfast charges for special trains. These special trains runs always late more than three hours. I want to draw you attention towards Jharkhand Exp and Magadh exp both trains run 2 to 3 hours late daily since 2006 & this late is not due to public, this is only because of delhi / danapur base controller. these trains are superfast trains so railway must give attention for smooth running of these trains.

Lalquila Express running from Kolkata to DELHI ? WHY THIS TRAIN IS NOT EXTENDED UPTO LUDHIANA. THIS WILL EASE THE TRAFFIC LOAD OF DELHI AS WELL AS PASSANGER WILL BE BENEFITTED

To DRM ( of Yeshwanthpur, Bangalore Jurisdiction) OR WHOEVER CAN TAKE ACTION
[protected][protected][protected][protected][protected][protected][protected]

Yesterday (7th-Jul-09), my cook (Mr. Chotu Kumar, age 20 yrs) boarded the train "Yashwantpur Howrah" (train number 2864) from Yashwantpur, Bangalore 7.35 PM.
Details: Coach# S4/36 (Side Upper) PNR Number "[protected]".

He called around 10 AM (8-Jul-09) and said yesterday night the TTE took his ticket and did not return, he does not know the name of the TTE. He was timid and very frustrated and has requested to every one to help but no one helped. He was so frightened, he could not say where he was. I pray to GOD that he reaches Kolkata safely.

I have seen the misbehave of the TTEs & the Railways Police earlier and had raised voice Saveral times and forced them not to do anything wrong.

This behaviour of Railways Employee is unethical and a punishable offense which can happen only when there is a wilful act against the complaint.

I WOULD LIKE TO SEE, IS MY COMPLAINT IS GOING TO BE LISTED FOREVER AND NOTHING HAPPENS OR THE SITE MANAGEMENT IS BETTER THAN THE TTEs and have the willingness to make Indian Railways better.

I could be harsh in my complaint but enough is enough, If I don't get a satisfactory action against the TTE, I would go to the Level who can take action.

I along with my collegue was travelling by "AZADHIND SUPER FAST TRAIN" to Pune on 4th of july'09.The tolet in the same coach was found to be so horrible that one just can not enter to that room because handle bar of the flush was missing in all the four toilet and also after we had our meal from pantry canteen, I requested for a money receiot against our meal and after 12Hrs passded there was no sign of the bill so I went to the pantry Manager and he simply tried to misguide me and at alst he admit that they are having no meal receipt book and I do not know where he found one "Veg BiriYani" slip and gave to me rather we had order for simple rice mill.And you most get surprised that the tray contains only about 10--15gms of bolied rice without Dal and 15-18 numbers of green peas with 2-3mm thickness of paneer about 3nos only in it.Just think we are paying extra charges to travel in that train and what is service you provide to us.Moast importatntly we both return by the same train inS9 coach on 9th july'09 and again the same thing happens with us because all the staff are the same as on that of previous day I copmaint about the toilet to a worker filling the water at DAUND station but he did not respond to it.Is this your kind of valuable service that provides to us??? Beacuse in train tavelling toin between suoth rout the same meal they provide was simply fabulous and the rate far a chicken biriyan is 40 rupees for two pices of chiken and in this train it is 60 rupees with only one peice of chicken having a "BHADDA" tase.If this your kind of service then it is better not to provide this type of service to such a long distance traveller.I hope you most take care of all this matter seroiusly.

Dear Indian citizen I came to India on a leave. I am NRI. For a reason I have to tk a train (Gyaneshwari Super Delux) from KURLA to NAGPUR. Because I have huge luggages. At the entrance of Kurla station the Police officers stopped me and asked me to check my luggages. They opend every luggage. Seen my Passport. Checked my pocket as if I am a criminal. They asked me for Dollars. One of them asked me "How much gold you have ?" I dont know what they want and why they are checking this way. I was getting late and exactly5 mint before the train's departure they left me but one of the Police officer took few dolalrs from my wallet. I was running to catch the train with my huge luggages.
My point is that, Is this the way of cheking everybody's luggages in India ? Why they took my dollars. tho it was not a big amount.
My complaint to Momota Bannerjee. Why these police officers check the passengers who are going OUT of Bombay towards Howrah or Patna? They dont check while the same train arrives at the same station. Why the hell they do their job like this. This shows I came in the 3rd world country.
Thankz to Indian Railways
Raj Malhotra

Just I want 2 know, how many times train will be late then full fair return in Tatkal ticket fair will refund.

dear sir,

I am doing job in Hoshangabad. And my home is at Bhopal.we are atleast 80 people doing dialy updown.we all are also govt employees.and it is complaintfrom all o[censored]s.for daily up down we have monthly pass called MST. but instead of this we have to face many problems during our journey. as we are girls it's not possible for us to do daily journey through jounral bogee. so we sit on reserved bogee's.

and because of that we have to pay penalty no of times in a month Rs..100/- or 200/-. and we dont have any problem on that but some of your employees of flying scott are misbehaving with us even with ladies.

so its our request or suggestion that please railway should issue MST for reserved bogee.we are ready to pay more.

Respected sir
Railway is public utility service and the official of this great institution should be humble and honest towards their service. Here i am lodging a Complain against Railway Reservation clerk Mr. Prasad Rao, who was on duty today i.e. 06.09.09 at Railway Reservation counter, Satyanarayanapuram, Vijayawada, A.P..

Today i have submitted the form to get reservation from Vijayawada to Wardha by Train no.2861 for 19.09.09. the concern clerk mr prasad has issued me a ticket No 32514689 PNR[protected]. bearing journey from Vijayawada to Warora.
after getting ticket, I pointed out his mistake and argued that i have clearly mentioned in the form my destination is WARDHA. How can u issue ticket for Warora? He told both are same station. sir i am aware that Wardha is nearly 200 KM from Warora. I told the fact. And Wardha is having another station named Sevagram. But this gentalman was not agree with me. He abusely told me to cancel the ticket. I asked who will bear the charges, He replied that passanger has to bear. Sir this 60/- cancellation charges are not that much important. But the way how was he behaved with me in presence of so many persons is not tolerable.
One thing, i would like to ask sir that if by mistake, a person writes a destination where train does not go, will u issue ticket to him.
Sir, all records in reference to my reservation is with u, i strongly want that action should be taken to such employees who, do not bothered the glory and prestige of their institution.
I hope i will get justice.
Thanking you,
Hitendra Dhumal
Manager
Central Bank of India
Regional Office
Benz Circle
Vijayawada
A.P. Cell: [protected]

Dear Sir / Madam,
I am Asam Khan, we have taken three genral ticket from MANMAD Jn. to KALYAN Jn. of Rs. 55 per ticket which was for slow express, we don't know about that. while taking the ticket we had told to counter lady ( age more than 55 years) that we want to go kalyan by 4:15 pm ( Varansi exp.) she has given us ticket for the same.Train has come and we have started our jorny.

when we reach on the Kalyan Jn. TC has demand the ticket and we has shown him our ticket. then he ask to us you have to pay fine becouse this is a Fast Express. after long argue we had to pay Rs. 249/- per ticket.

My Question is :-
1. What was our fault ?
2. Why that lady was more than 55 ?
3. this was absulatly yours fault so why will we suffer ?
4. your TC has asked counter lady name and phone number. are you people providing the same details or every passenger will ask same thing from your officers.
5. I want compsation for the same ?
if your grov.is unable to provide the solution for all these question, you people are not deserbing for the same post.

I want repaly within 24 hrs.

Thank & Regards
Aslam Khan
aslam.[protected]@rediffmail.com
Mumbai

Dear Sir,
With due respect this is to inform you that myself Santanu Chakraborty.I booked a Exp train general ticket on18.10.09 from Uttarpara to Asansol Jn .During booking in Uttarpara ticket counter I told them that I had to go in Chambal Exp.they gave me ticket of Rs57 & no of the same is10561003 .I was ride at that train from Howrah in General compartment & as usual TTE also checked my ticket without any complain.But after reaching in ASN Jn the TC named Mr Sanjeev Kumar fined me Rs 308 as I was told by him that this ticket is not valid in SF train.Now my question is as I told in the ticket counter the name of that particular train also(Chambal Exp)in which I had to go & the TTE of the train also did not tellme anything but in destination I was bound by your TC to gave that fine, who is responsible for this its me or your department, the incident hurt me very much because in my 30 yrs of age I never travel in Railway without proper ticket.Kindly confirm me in which act they fined me and how one can come to know that which one is SF train as this is not written in the train.Excepting your reply soon.
NB:The train left from Howrah in 17.40 and reached at ASN Jn at 20.30 on 18.10.09.

Regards,
Santanu Chakraborty
Email- santanu.[protected]@gmail.com

Respected Sir,
With due respect this is to inform you that myself Santanu Chakraborty and I purchased a Exp train general ticket on18.10.09 from Uttarpara to Asansol Jn on 18.10.09 .During booking in Uttarpara ticket counter I told them that I had to go in Chambal Exp.they gave me ticket of Rs 57 & no of the same is 10561003 .I was ride at that train from Howrah in General compartment & as usual TTE also checked my ticket without any objection.But after reaching in ASN Jn the TC named Mr Sanjeev Kumar fined me Rs 308 as I was told by him that this ticket is not valid in SF train.Now my question is as I told in the ticket counter the name of that particular train(Chambal Exp)in which I had to go & the TTE of the train also did not told me anything or warned me but in destination I was bound by your TC to gave that fine though I told him about the problem, who is responsible for this, its me or your department, The incident hurt me very much because as a responsible passenger of IR, in my 30 yrs of age I never travel in Railway without proper ticket .Kindly confirm me in which act they fined me and how one can come to know that which one is SF train as this is not written in the train.I am also hurt with the misbehaviour of the TC of ASN JN ( MR Sanjeev Kumar ).Kindly do the needfull.Waiting for your reply from your side.
NB:-The Train(Chambal Exp) started at 5.40 pm from Howrah on 18.10.09 and reached at ASN Jn on 8.45 pm.
Regards,
Santanu Chakraborty
Asansol. (WB)

Respected Sir,
With due respect this is to inform you that myself Santanu Chakraborty and I purchased a Exp train general ticket on18.10.09 from Uttarpara to Asansol Jn on 18.10.09 .During booking in Uttarpara ticket counter I told them that I had to go in Chambal Exp.they gave me ticket of Rs 57 & no of the same is 10561003 .I was ride at that train from Howrah in General compartment & as usual TTE also checked my ticket without any objection.But after reaching in ASN Jn the TC named Mr Sanjeev Kumar fined me Rs 308 as I was told by him that this ticket is not valid in SF train.Now my question is as I told in the ticket counter the name of that particular train(Chambal Exp)in which I had to go & the TTE of the train also did not told me anything or warned me but in destination I was bound by your TC to gave that fine though I told him about the problem, who is responsible for this, its me or your department, The incident hurt me very much because as a responsible passenger of IR, in my 30 yrs of age I never travel in Railway without proper ticket .Kindly confirm me in which act they fined me and how one can come to know that which one is SF train as this is not written in the train.I am also hurt with the misbehaviour of the TC of ASN JN ( MR Sanjeev Kumar ). I am waiting for your reply from your side.
NB:-The Train(Chambal Exp) started at 5.40 pm from Howrah on 18.10.09 and reached at ASN Jn on 8.45 pm.
Regards,
Santanu Chakraborty
Asansol. (WB)

i booked e ticket but tranjection shown failed payment withdrawn from account but not refund from 4 days tranjection id=[protected]
plese sugest me what can i do.

My PNR No.[protected], Confirmed RB3 71 Coach Position 4, I am travelling DBRT RAJDHANI after my confirmation, not provided to my seat, meal & water by TT, Pantary staff (Pintu Kumar who is one of the pantry boy in my coach) right now the time is 16:47 hrs. (4/11/09). If I have pay, why they refused to give me that facilities.

I have lost my Camera Kit with an added lense in the train number 8463 (prasanthi express) Travelling on 13-nov-2009 to prasanthi nilayam from vijayawada. If some has found this black color lowpro bag, plkease report to me on my gmail id which is [protected]@gmail.com.
Thank You.

Dear Sir/Madam,
I am Shadab(with 3 passenger), A passenger of gomti express of 30/11/09 from lucknow to delhi, my coach was D7 89 ..., missed my official file in this same coach at seat no 73, 74, 75. So i want to know about that passenger, pls give me details.
thanks & Regard's,
[protected]

I GOT RESERVATION IN KSHIPRA EXPRESS 9306 ON 05 JAN10 FROM MIRZAPUR TO BHOPAL. ITS PNR NO IS[protected]. BUT WHEN I AM CHECKING MY PNR STATUS IT IS SHOWING INVALID PNR NO. SO I REQUEST TO YOU KINDLY SEE WHY THIS PROBLEMS IS COMING.HOPE FAVOURABLE RESPONSE FROM YOUR SIDE .
THANKS
BINDHYAWASI NI SINGH
[protected]

I wanted to know that, can I make journey on confirm railway ticket of my sister, due to change in journey programme all of sudden. If yes, whom can I make correction in my ticket.

Sir,
I had taken a student concession from the college for a journey from mumbai to khed as well as a concession for a journey from khed to mumbai.I was given a concession for travelling from mumbai to khed
but when I asked for the same at khed station, the ticket provider refused the same and told me that there is
no such concession available.My journey is going to commneced on 24th jan.
What should I do to get a concession?

Waiting for an early reply..
Thank You.

I booked two third a/c tickets from the station varkala. A lady issued the tickets by train no 6124 from trivandrum central to villupuram jn in pnr no[protected].The status of my ticket was in w/l 29, 30. I was of strong belief that the a/c ticket will be confirmed. On the date of journey at about 2.30 pm my tickets were confirmed as second class . Actually i booked the a/c tickets. What prompted her to issue second class tickets were unknown to me. It caused much pain and mental agony. There was gross negligence on their part. I filled up the reservation form very correctly. Seeking appropriate remedy.

i am ashish sawant, M.B.A., graduate from mumbai university, conducted a survey on mumbai railway as my project work. i had heard before that at sion unfair means of collecting money from people is carried out. ..the receipt of fine is not provided to the victims and the money goes directly to ticket checker's pocket.


to test this incident i personally carried out a test to check the the truth behind it . i had my ticket, but purposely moved from sion platform 2 to 1(i had ticket from ghatkopar to matunga)...the ticket was valid for 1 hr ...i carried test within 1 hour .

to get caught i purposely moved to T.T., at sion, still i had a valid ticket, i was just watching the laws he bombarded on me, he adjusted fine between to o[censored]s...and does'nt gave any report..

i know that this money goes to his pocket, and not to Indian railway.
LET'S CHANGE THE SYSTEM IF INDIAN RAILWAY SUPPORTS... the name of the ticket checker told was " sameer sheikh"(90% chances that it is a fake name)

i can find his orignal name and can tell you...but it ON depends how much interest does INDIAN RAILWAYS TAKE against my complaint ...

waiting for reply...sure that no one is going to look into the matter.

Sir,
We are on way of journey from Kayankulam to Guwahti in the Guwahati Express (Train No.2515) my PNR No. is[protected]. Sir, I have Booked a ticket in AC 3Tire Bogy No.98109. But from Vijayawada onwards the system of AC is not working(completely) we the passengers requested the station master of Rajmuntry and the AC attender of the coach. But they are not responded till now. How we can travel this long route without a AC in this area especially in this Terrible hot. Hope, you will do the needful at the earliest

my nephew mr.. Rajat Porwal about 13 Years old was traveling alone by Mahanada Exp. (4083) On 30.06.2010 i.e. today. He has General Ticket from Allahabad to Phaphund. He could not get General Coach so he entered in Last Coach of Sleeper Class. After 1 Hrs. a Coach attendant come and asked him to show the ticket, after that he collected 200.00 Rs. When his father contacted coach attendant through Mobile of Mr Rajat and requested to him to give Receipt of full chargeable amount of Rs. 310.00 as Mr. Rajat will pay to you full amount. Coach attendant refuse to give receipt and replied that if you will talk more then I will take other type of action against your son. Now Coach attendant did not wearing any name plate. Mr. Rajat still in Tain he can pay remaining chargeable amount.indly take necessary action against the fault person.
Yours KAMLESH KUMAR T.No. [protected]aLLAHABAD. dATED 30.06.2010. Time-11.28.am

I don't know if anybody takes any action or it is a time waste for people to post their complaints in this forum. But I am posting my experience at least with the hope that I can make some people wary about the way the staff in Indian Railways work.

I commute regularly by train and I travel on a pass issued by railways. I am a responsible citizen who follows the rules very strictly and never failed so far. About a month ago when I got my railway pass renewed the staff at the counter has issued me a faulty ticked instead of printing the destination that I have asked him to repeatedly. He has charged the amount that is required for the destination that I mentioned. Later when I was traveling by mmts the TC came and checked my ticket and highlighted that the destination printed was wrong. I was shocked to know that and I also had to pay a fine of Rs. 260 besides being embarrassed. The people at the ticket counters in Hyderabad are so popular for their reckless attitude. When any information is asked they are reluctant to give. More than half of them do not give any authentic and accurate information. When ticket are to be renewed they either collect more amount or print wrong destinations on the ticket. Shame on the way these people work. I had to pay a fine for the no fault of mine.

For all those people who travel by train, please recheck you tickets twice and thrice and verify that the amount, location, date of issue and expiry are right because these disgraceful irresponsible staff are in a dreamland and don't work with their senses half the time

Thanks,
Anuradha

sir.
What is your position in CR, that you order lot of times and division officers cancelled same for their personal profit. As you order to transfer Mr.P.R.Meena TTE to KJT but with in 6 months he came back to CSTM same with Mr.Shaha Nawaz Hussain he also working at CSTM and earning money out of turn.
Your VI taking party from Mr.Ramesh Nair (Baboo) on the ocassion of house ceremony this Baboo is involve in one of Vigilance case, how can you stop corruption with this lame battle.
OK
Now yor department put Mr.Satish and Mr.Bahal on grounding position at CSTM away from cash but they are working at CSTM and earn money blindly under your thumb and you...
Mr.Ravindra Bahot Sr.T.C. wotking in Anti Fraud Squad who ps involve lot of bribe cases and you allow him to work in this useful Squad as wel as Mr.S.K.Dubey angage in Hafta with their own station mate now a days he is trying to pull all RTSA under their nob and they start with Sandeep Travels with the help of Mr.R.J.Sing ERS TNA who is having shelter of CRMS. As Mr.Dubey also belong from CRMS the pair is perfect.
Hope so you will take necessary action to keep your pride?
Thanking you
Arjun Sahay

SIR PLEAS ACTIVE TATKAL BOOKING AGENTS 8:AM
ALL AGENTS business LOSS PLEAS PLEAS


ZAHEER CHAKI
AMIT TRAVELS
C/OAMIT ZEROXE
[protected]@REDIFFMAIL.COM
[protected]

Respected Sir,
I am student of SRM university .Once i was travelling from nungambakkam to guindy with a valid II class local train ticket.When guindy came the ticket collector checked the ticket and he fined me with rupees 256 as i was a bit late in entraining from nungambakkam because of high crowd in the train. Till now it was ok when i said him that sir i having a valid ticket even after that he didnt responded .Atleast the whole guindy Staff abused me in local language i got to know from the local tamilians and atlast he throwed the change money to my face.
Now tell me what should do ??..Should i go and hit him or abuse him too??I can do that with full efficiency but i dont want to do that he is of my father age. I know that even this complaint wont gonna do anything.But i 'll take revenge of this for sure.Its my request to you sir that pls try to teach them manners and then teach a lesson that India is nationally integrated so pls dont be partial and respect people...
rakesh yadav
srm university

Dear sir,

i will give detail below. how many maximux time to refund after
generating the TDR FILE.

Thanks and Regards,
Rajendra Kumar Mohanty
New Delhi
Mob: [protected]

Transaction Details

PNR Number : [protected]
Ticket Type : eticket
Transaction ID : [protected]
Booked On :[protected]
Class : SL
Date Of Journey: 27/4/2010
Railway Zone : CR
Train No : 2860
From Station : KHARAGPUR JN(KGP)To Station: MUMBAI CST(CSTM)
Quota : Tatkal
Reason For TDR : Train Cancelled.
TDR Status : Forwarded To Railway
Reference No : ekt[protected]
TDR Zone : CR
TDR Filing Date: 28-Apr-2010
Refund Status : Refund under Process

Sir,
Today I, Sri Dhiman Chakraborty, bought a ticket from Santragachi to Abada in Santragachi Railway Junction. My ticket no is 96642197, UTS: 709HA012K1. I am very sad to say you that, the person at the ticket counter made an intentional delay & I missed my train. I told it to that person at the counter. He insulted me in slang language. I am not the only victimized one, it happens now every day. I request you to loop upon this matter. Person who doesn't have any sense of manner, should not take any post of public interaction.

Awaiting your consideration,


Er. Dhiman Chakraborty
Baksara, Howrah, WB
Date: 16/12/2010 email: [protected]@gmail.com

Respected Sir,
I, Sri Dhiman Chakraborty bought a ticket from Santragachi Junction. My ticket no is 96642197 & UTS: 709HA012K1. I am very sorry to say that the booking Clark at the Santragachi Ticket Counter harassed me intentionally and made a delay & that is why I missed my urgent train. I told this to that person. In reply, he intentionally misbehaved me in slang language. I don't know how dares he. I am not the victimized one, there were other people too who missed that train. Unfortunately it happens now a days. I request you to take necessary steps against this uncultured slum-persons.

Awaiting your decision & judgment

Er. Dhiman Chakraborty
Santragachi
Date: 16/12/2010 Howrah
email: [protected]@gmail.com

Jitna T.T howrah me hai aur jo sirf bihar se belong karta hai wo sabhi madherchod hai aur ye sab ko koi sikhata bhi nahi hai kya uska maa aur bahan nahi hai kya..jo madherchod log galat ilzaam me fasata hai...aur sirf bihari T.T aisa karta hai ..ye sab ko training deni chahiye..fir dubara is tarah se nahi honi chaiye..nahi to maa chod kar rakh denge samjha re madherchod sabhi T.T from Howrah

sabhi madherchod T.T hai howrah me...aur wo hai sirf bihari T.T money ke liye apna maa aur baap ko bhi jhutha bana sakta hai bihari T.T...bina galat ka fasata hai madherchod T.T ne..

About robery

I was travelling from raigarh to howrah. While travelling my purse was robbed from train that also from AC 3RD TIER.

TRAIN NO. 12129 AZAD HIND EXPRESS
Boggy no. B2.
Purse consists of 1 lakh rupees, all of I'd proof .

Indian Railways — non refund of cancelled e ticket after preparation of chart

hi,
"This is the mail which i wrote to irctc when i got to the fact that the train is late by 8 hours.
sir,
> this is to request you that train no 3484/Farakkha express schedule
> departure from gzb was 22.30 but it was late by 7.15 hrs .
> therefore i want my ticket to be cancelled for the same and the amount to
> be refunded to my account.
> Details of the e ticket are as follows:
> PNR no- [protected]
> TRANSACTION iD- [protected]
> Name of passenger M. ZEESHAn
> Date of journey- 3 jan 08
> From gzb to cnb
> thanks for this kind co operation.
>
> M shaquib khan

in reply to this i recived this mail
"Kindly note that e-ticket
cancellation can be done up to the chart preparation, after making chart
e-ticket cancellation not allowed. In this case has been forwarded to
railways for the TDR process. Railways check all the matters and decide what
amount should be refunded and this all process takes 90 days or more"
My question is why should i suffer for the fault of railways where i waited for the aforesaid train for more than 4 hours when temprature was 1.2 degrees.
this all has caused me a great mental as well as physicall agony and because of this delay i was compelled to buy a current scheme ticket of shatabdi express which was thrice the amount of my former ticket.
and my amount is subjected to be refunded and it may take more than 3 months, which is totally unfair
there fore i kindly request the concerned authority to look forward in to this matter and help me to compensate for my physical mental loss.

Indian Railways — E- Ticketing

hello,
i was booking an e-ticket on the railway site IRCTC.CO.IN..But there is a big problem arising..it is taking nearly 40 min. & still processing..there is a very poor service by the INDIAN RAILWAYS..i think...please rectify this problem to save our time...
ANUJ GUPTA

payment of e ticket by means of debit card is refundeble or not in acse of cancelation/ alteration of date of journey. please clarify

Dear Customer,



Kindly note that we have refunded the amount as per the following details. Please contact your bankers for confirmation with the given details.

sUB: nON-REFUND OF AMOUNT BY YOUR BANK AFTER RAILWAY TICKET CANCELLATION AND USING ICICI BANK AS A GATEWAY

Please see the mail as attached by IRCTC

PNR Number [protected] Transaction Id [protected]


REFUND AMOUNT STATUS SETTLEMENTID RECEIPT NUMBER ACTUAL REFUND DATE


1078.00 Refunded [protected][protected]jul-2009


Payment Option ICICI

Indian Railways — cancellation e-ticket

Dear Sir,

I have booked two tickets from Hazrat nizzamudin delhi station to bandra mumbai for date[protected] which Pnr No. [protected] & [protected] Transaction ID [protected] & [protected] by train no. 2910/ BDTS GARIB RATH. The tain is late by 20 hrs. Due to the late running of the train have not travelled by the ticket. Please cancel the same ticket and refund the same. please help we cant afford this.

Dear Sir,

My Native place Walajabad, working from Tambaram daily traveling Thirumalpur Train. {Night Start time Tambaram 08:05 PM to Walajabad 9:20PM}This Train daily late one Ok two days ok weekly five day Six days this train late Please sir immediately action .
This train late time Tuesday tambaram coming time 08:04 PM start Time 08:20 Walajabad sending Time: 9:45 PM

Wednesday tambaram coming time 08:05 PM start Time 08:25 PM) Walajabad sending Time: 9:50 PM

ONCE I BOOKED A TICKET FOR MY TRAVEL AS PER PRACTICE AND EVERYTHING WENT ON SMOOTH. ON THE DAY OF MY TRAVEL MY 5 YEAR OLD RELATIVE'S CHILD WANTS TO TRAVEL WITH ME. I WAS ALSO INTERESTED TO TAKE HIM WITH ME. ON ARRIVING AT THE RAILWAY STATION I WENT TO TICKET COUNTER TO GET HALF TICKET FOR THE CHILD AND I WAS INFORMED HALF TICKET CAN NOT BE ISSUED. EVEN AFTER MY SHOWING MY RESERVED TICKET THE HALF TICKET WAS NOT ISSUED. IS IT FAIR ON THE PART OF RAILWAY TO DENY THE TICKET EVEN AFTER SEEING MY RESERVED TICKET. THEN I GOT A FULL TICKET FOR THE CHILD AND I WAS PENALISED TWICE THE COST OF TICKET FROM LUCKNOW TO CHENNAI. IS IT A FAIR JUDGEMENT BY INDIAN RAILWAYS? IS YOUR BLOOD NOT BOILING !!!

2628

the toll free number 139 is never responding even if it rings aiso

I am interested with business to IOCL for rail e-ticket. Please help me..How i am start with rail e-ticket business with IOCL

This is not happining your son, s only, it is represent the ministry of railway to their coustmer. If railway depqrtment notice this type of complaint they should take proper action against the staff who misbehaving with the passengers. if it not happen days to come when passenger it self take a decision do the justice with this type of railway staff. for this type of staff " Laat ke bhut, Baat se nahin mante".

i was going delhi. i board the ahmdabad mail 9106 from deoband station. i am carrying the second class ticket. but when train arrive, i found no space in the general bogies. then i took the reservation compartment (sleeper class). at next station, TT came to me and ask for ticket. i show him my ticket .and request him to make ticket . the extra charge cost nearly 60 or 70 rupees .but he asked me for 350 rupees. when i asked him that extra charge is 60 or 70 rupees .then he asked for 450 rupees.but after a long conversation he agree on 100 rupees without reciept.


i wish that railway authorities take nescesary action . so these type of condition would'nt bother anyone anymore

i want to know about rule for 1st class m.s.t.

i am a regular passenger from kuttippuram to thalassery.the kuttippiuram railway station is near to national highway.but some trains have no stop at kuttippuram.in morning after trichur -kannur passenger at 7.41am, no train to kannur till 9.35am.in between coimbatore- mangalore is passing with out stopping at kuttippuram .so please do the needful

Sir/Madam,
I am a bonafied daily passenger of Eastern Railway for 15 years in Howrah - Tarakeswar (presently Arambagh) line from Haripal. I do want to know about "criteria of eligible candidate" and latest Government Order / Notification regarding issuing of seasonal monthly tickets @ Rs. 25/-. It seems that this type of seasonal ticket issue should be banned, and if it is not possible due to political point of view, a close vigil should be imposed as its' proper implementation is being hampered by us, those who are collecting and/or issuing certificate.
Thank you,
Yours faithfully,

(XYZ)

Sir,
I travel daily from bharuch to anand by karnavati super fast with proper ticket I have my monthly season ticket from anand to bharuch can i have a super fast pass to avoid taking ticket daily since last 4 years i daily travel with proper ticket.is there any rules for super fast monthly season ticket. please reply on my id [protected]@yahoo.com please to needful
thanking you
Your's faithfully
(nimesh patel)

we had written this note. This complaint was meant for vodafone and not for the freight corridor. by mistake we had written the name of the company as freight corridor instead of vodafone. kindly treat this complaint as null or void. or it may be sent to vodafone.(hutch)

Dear Sir / Madam,

Indian Railways is supposed to be the biggest railways in the world. But to my dismay the services provided by the Indian railways are degrading day by day. I am not sure what is the reason behind it ?
This complaint is regarding the bad and delayed servirces provided by the Indian Railaways to me .
I am Hastimal Suklal Jain, from Nandurbar. I have send my two wheeler HONDA ACTIVA by AHMADABAD – HOWRAH EXPRESS from NANDURBAR, on 05/05/2008 respected builty no – 25896/p01, NUMBERED – MH 39 E 7889 the double railline declared by Your estimeed railwalway ministry.
Nandurbar might be a small town from your point of view but this is very sad and harrashing act by your department that my vehical is at your department from last 15 days and not been delivered at Nagpur yet after 15 days. Now the point, this is not at all my responsibility that I should take care of that vehicle after delivering it to your so called estimeed department . I am going to comply with this to times of India and various national news papers and our local news papers and also I am going to take the legal action against this case and shall make a national level issue and also to the electronic media so that I will break your management to pieces within very less time if I will not been contacted within 6 hours of the time .
Of course I am sending this mail to the secreteriet to the railway minister MR. LALU PRASAD YADAV. I want my vehicle to my Nagpur railway station with immediate iffect as soon as you get this mail .
Hope you will do your service legally, genuenly and sincerely.


CONTACT :

HASTIMAL S JAIN.
BUNGALOW NO – 4 “ AJAY”
LOKMANYA COLONY,
NANDURBAR -425412.
DIST- NANDURBAR ( MAHARASHTRA )

M.NO – [protected]
P.NO –[protected]
MAIL ID – [protected]@yahoo.co.in

C/C TO :
01. SUPERITENDENT – REGIONAL ZONE WESTERN RAILAWS.
02. SECRETERIET – MINISTER OF RAILWAYS – MAHARASHTRA STATE.
03. SECRETERIET – MINISTER OF CENTRAL RAILWAYS – NEW DELHI.
04. CENTRAL MINISTER OF RAILWAYS- INDIA
05. EDITER IN CHIEF – TIMES OF INDIA
06. EDITER IN CHIEF – INDIAN EXPRESS
07. CHIEF OPERATING OFFICER – ZEE NEWS
08. CHIEF OPERATING OFFICER – AAJ TAK NEWS.
09. CHIEF OPERATING OFFICER – ETV NEWS

Indian Railways
Dated:[protected] by Rangnath Nyati [send email]
No berth on confirmed Rail tickets
Sir

We had reserved 6 berths in A.C. III tier (3 AC) through Indian Railway in train No.2625 from Trivandrum to New Delhi on 29th May, 08 The Boarding was change to Renigunta

We were issued PNR nos.[protected]allotted seats 9, , 12, 10, 11, 13, 14

We were 3 females and 3 males and it was two Days journey. when we depart from Renigunta on Dated 29.05.2008 our berth is allotted to some other persons.
We have faced mental as well as physical torture due to this inconvinience. in this process we have also lost one of our suitcase that contains cash and goode worth 1 lac.rs.
so we request you to refund our ticket money along with loss of bhooty, compensation for mental torture and punish the concerned officials.

To,

The Railway Minister,
Rail Bhawan, New Delhi

This is regarding the SouthIndian Railway.It is very difficult to get a seat Accommodation in a Bangalore- Ernakulam and beyond. If we reserve 2 and half month in advance also there is no availability.inspite of having many trains(once in a week)other than ISLAND EXP, the passenger list is more.Railway Ministry cannot ignore this. Private bus owners are taking advantage of this.and those who cannot travel by bus (due to physical problems) are suffering by this.We have 3 trains per day from Trivandrum to Mangalore. Where the passenger rush is less compared to and from Bangalore. So It is a request to the Ministry to provide atleast 3 trains daily from Bangalore to Trivandrum.

Dear Sir/Mam,
Booked ticket in Aug. Kranti 3A from Delhi to Mumbai in name of my wife Rakhi Gupta age 34 PNR no, : [protected] Transaction ID: [protected] on date 18/6/08.
On internet on date 20/6/08 the status was confirmed but when my wife with 2 kids reached Nizamuddin station to board the train TT refused to let them in train because her name was not in Chart. On internet the status is still showing confirmed with birth B8, 32.
She was forced to go back today. When she tried to approach the head ticketing at staion no body listened to her.
You are requested to look into the matter on priority and give me full refund because i am not able cancel the ticket from internet.
Also give me the next day confirmed ticket for her because she missed the train because of railways mistake.
The railways should take care in future because today she travelled from Nabha to Delhi to catch the train and cost her huge money and harassment.

Kind Regards,

Rajiv Gupta

Dear SIR,

I was returning from Manmad to New delhi but my ticket was not confirmed it was e-ticket and waitlisted, so the Station Superintendent told me to cancel the ticket and take a general ticket which i took and travelled,

But per the counter they told me the amount will be transfered to your card automattically.

But till now i have not received the amount WHY?.

Please look into the matter and reply ASAP.

Regards
Raju Nair
[protected].

PNR No [protected]
Train No 2627 Train Name KARNATAKA EXP
From MMR To NDLS
Date[protected] Class SL
Boarding Point MMR Reservation Upto NDLS
Quota General

S# Name Age Sex Seat/Berth Coach Status
1 ISHA 07 Female 0000 RLWL 25
2 SHIVAM 07 Male 0000 RLWL 26
3 SHUBHAM 10 Male 0000 RLWL 27
4 MONU NAIR 32 Female 0000 RLWL 28
Total Fare 00001114

i have some comments but i am not sure[protected]

can any one, tell me when any ome know about the current status of his ticket . i think, 4 hour earlier chart is prepare . but in my case waiting one is not confirmed that is other thing but 1hr. earlier i did not know my current status. i always saw on net was CHART IS NOT PREPARED. i want to know, at what time chart is prepared.

sir:, This my second complaint to consumercomplaint this is for indian railway the railway is promesed to
the full information about train like what's the watting is going on in any train. Sir if it providing tell me site name on giving above E-mail address please
Thanking you.

What is the Meaning of this Code?
WL 10/confirmed/ /0000 for AC 2 Tier.PNR No : [protected]

Dear Sir,
my mom stared journey from Coimbatore jan.on 04/10/08 for Mathura jan from train kerala exp.train no is 2526.and the coach no is b-2 birth no is 01.
she is a single lady in that coach around 10 oclock in night some people came in that coach and they started drinking in front of her when she called t.t.e.to change her birth, he has give an other birth but the next day the same birth people came they told that plz go on ur birth even t.t.e also said like that.its a very shameful for Indian railway and Mr minister{Lalu parsad yadav} also that u r not protecting ladies in train.she is feeling very fear .
KINDLY DO THE NEED FULL AS SON AS POSSIBLE, MY MOM IS ALONE IN TRAIN IF ANY THING WILL HAPPEN WITH HER U WILL BE RESPONSIBLE FOR THAT.
thanks & regards

Saurabh

Respected sir,
My name is Md. Ziauddin Akhtar S/o Md. Akhtar residing at 40, P.M Basti 3rd by lane, shibpur, Howrah - 2, with the contact no [protected]. I would like bring to your notice that i with my family where travelling on 21/05/09 by train no. 2304 from new delhi to howrah jn my PNR No. was[protected] and my ticket no was 01404188. before boarding this train we had travelled all the way from Ajmer to old delhi on train no . 9105 with the ticket no. 00764171. since my boarding train to howrah was approaximately 8 hrs from my arrival i had deposted my luggage at the cloak room at old delhi & when i went to receive the some i found offer returning home that one my bags which looked quite the same as the one that i am in current possesion with, has got swapped which obviously was a mistake of the authorities at your end. since it is not possible for me to go back to delhi to collect my belonging i would request you to get the same delivered at the aforementioned address which is their in the form as well.
your assistance will be highly appreciated.

Dear Sir/ Madam,

I has taken reservation (Sleeper class) for Goutami Super fast express in general quota . I had submited Emergency Quota letter (MP-Rajya Sabha) for berth conformation at Rail Nilayam before 24 hours.They didnot respond the letter and not given the berth.This is Railyways redicules.

I had not found any complaint cell in Indian Railway's Website.This is very too much.
and also when passengers traveling by RAC, they didnt get any berth in Journy.The TTEs sold the berths for others.

Regards,
B.Srinivas

I have reserved sleeper class ticket for four person from Ajmet Jn. to Delhi SR on 26th of April 08 in concession voucher IAFT 1720. Due to the unavoidable circumstances I have postponed my journey to 6th Apr 08 for that they have charge Rs. 120/- for four person never mind it is as regular. Because of domestic problem I was to travel on 5th of Apr 08 for that I have can celled my ticket and reservation on 2nd Apr 08. Before four days of starts of journey for that they have charged Rs. 320/- for four person. It is not understood what is the rule of cancellation of reservation and ticket on concession voucher and how much you are charging the cancellation fee for four person ?
Kindly let me know about this matter as soon as possible.
thanks

I too have booked a ticket thru IRCTC in AC chair car from Delhi to Suratgarh for[protected]. The train "ABAD ASSAM was late for 15 hrs, hence I cancelled my E-ticket (PNR No. [protected]. I have submitted application for refund. After numerous reminders I receieved a letter (No.2003/IRTC/ERTD/REFUNDS/E-ticket dt. 18.12.2007 signed by Mr. V.P. Indoria that money will be refunded in 90 days time. More than 6 months have passed and REFUND is still awaited.

hey komal,
did u happen to get back ur money...
similar problem i m facing .
post ut reply in the comments section itself

I have booked ticket from Nizzamuddin to Agra Cantt for 9th of october. the transaction got failed but amounyt of Rs. 248 was debited from my account.

I havent yet got the amount yet.

Please help.

Dear Sir/ Madam,
I am very happy to see the out performance of Indian Railways and its growth from last few years. But I feel regret to say that some of the rules are really apathetic and carries unfair trade practices with common public.
I booked my ticket from Ahmedabad to Howrah in Ahmedabad-Howrah Express (Train No. - 2833) for 27/04/2009, PNR No.[protected] in 3AC which was in waiting list and could not get confirmed. The train was at 11.55 pm at night and I did not travel in waiting ticket. To cancel the ticket next day I went to the station named Gandhidham in Ahmedabad at 2.30 pm, I was told that I should go to the main station which is Kalupur station as I was late. Since it was far away from there so I asked in the enquiry if it would be okay to go next day morning. The concerned person told me no problem and I went next day morning at 10 am to kalupur station. When I asked in the enquiry they told this ticket could not be cancelled since the time has elapsed and I should apply for TDR and seek refund.
I applied for TDR at 10.50am on 29/04/2009 and my application no. - 400402. I was told that since my train has still not reached Howrah as per the schedule time and I have applied for TDR before that so I will get my money back in a month through cheque. At the end of a month I got a letter from Indian Railways saying that I did not qualify for refund. It just seemed to me like the railway is cheating and trying to make money from public with unfair trade practices. But still with some hope I am trying to write this letter to see if I can be really happy at the rightful growth of Indian railways. Kindly help me and refund my money.
With regards,
ANKIT CHINDALIA
PGDM-BE (Student)
Entrepreneurship Development Institute of India
(Via Ahmedabad Airport & Indira Bridge),
P.O. Bhat 382 428, Dist. Gandhinagar,
Gujarat, India.

jab mein lucknow se reservation sleeper class ke liye karwata hu to mujhe lko to koraput tak ka confirm reservation mil jata hai but jab wapas ane ka reservation karwata hu to mujhe cnfirm reservation nahi milta hai . or phir iske baad TT dwoara mujhse paisa 200 liya jata hai or reservtion karwane per koraput se bhubaneshwar ki jaga vijayanagram se diya jata hai or mein bahut preshaan hu ticket karwane per ye loge kehte hai ki doori jyada hone ke karan reservation nai milega mein orissa mein 3 years me engg kar raha hu but mujhe her baar ye problem face karni padti plz help me.

sir, main aaj dated 25.5.2010 ko GAYA JN COUNTER NO. 6 PAR TICKET CANCELLATION KE liye gaya hua tha aur new ticket issue karwana thaa, usne nahi kiya .saam ke 5 baj raha tha.uss harami ke pille ne mujhe pareshan kiya ayr kaha phir se line main lag jaoo, jabki main do ghante se line main khada tha, main chahta hoon use iski saza di jaye.my contact no. is [protected] .

Hello, My name is Jaydeep Barua, I booked a ticked through IRCTC from New Delhi to Guwahati in the month of Aug 10 for journey on 18 Nov 10, but due to some internet problem and technical glitch my connection was lost, the money for the journey was deducted, but i was not able to retrieve the E-Ticket nor could i note down the PNR No. , further i mailed IRCTC regarding the mishap, firstly they could not understand the query for next 5 mails, by the time they understood i had to do another reservation by tatkal. After lot many correspodence (Approx 16-20 mails) IRCTC retrieved the ticket and now its blaming me for the lapse, funny thing i ams still unable to get the ticket from my account in IRCTC web, as it is not being reflected in booked ticket history. I even sent them the scanned copy of passbook. Kindly advise me further course of action.

I had booked one ticket from Mumbai CST to Kanyakumari in train no.16381 vide PNR no [protected] for dated 30.10.2011 Through clear trip for 2 AC , But train was changed its coach from 2nd AC to 3rd AC. Passenger were told in the train that we will get refund on the station where u get down but still we have not get back our money. How Railway was allowed to do this? It is an cheating case, .
So you are requested to refund my money back....

Harassment charges extra
I had lodge one complaint once before. But what is the benefit of this wave site?

Refund claim against TDR filed on 21-Nov-2010 has not been resolved till this date. Myself with my wife booked tickets to travel by Rajdhani express from Balasore to Bhubaneswar on 20 Nov &#039;10. However, as the train was running more than 6 hours late, we had to make alternative arrangement. As per the Indian Railway rules, trains rununing late 3 hours or excess are claimable for refund. In spite of several complaints and reminders, we have not got back the money. IRCTC on 4 Sept 2012 replied &quot;Non-Journey-Certificate (NJC) was not submitted&quot; hence money can not be refunded. There is no provision obtaining or submitting a non-journey certificate. We are not aware of what this non-journey certificate is. Earlier, we filed another TDR for late running of train and got full refund with any such thing being asked. Moreover, we performed the journey by alternative means to travel overseas where we work, so there is no way that we could obtain a certificate. If I would have got a reply in response to TDR that you need such a certificate, I would have tried through my contacts in India.When someone has not performed journey in a reserved ticket, the records should be available with the Railways. If you are asking me after 2 years, from where I will get such a certificate. This is absolute harassment.
Why Railways can not verify from their records on the non-journey?

Can the consumer forum assist in refund?
The PNR No. [protected], TDR case No. ekt[protected]

Thanks,

Gobinda Mishra
[protected]@msn.com

Refund of cancel ticket

On 16th Jan, I had cancelled the ticket PNR [protected]. No refund has come yet.

Even after sending reminder multiple times, no one is responding from Railways.

Railway needs to use Aadhar UID and mobile number of the recipient for faster, easier and transparent parcel service.

Hi,
I have booked Ticket in 3rd A.C on 2nd Feb,2008 (PNR No[protected] from Railway Reservation Counter , Hi Tech City ,Hyderabad for Travel thru Bangalore Rajdhani on 1st April,2008.
The Ticket is booked for three members which includes one Senior Citizen and Two adults.
But when the ticket got booked the total fare it showed was
4740-/- which I have paid at the time of Booking.
But when I have actually calculated the fare after the concession for senior Citizen the fare was less and it was Rupees
4680-/-.
The same details I have checked thru Internet booking also and the fare was shown as Rs 4680 -/-.
When the same was clarified with the Railway Reservation Officer ,I was told that "this is a computer error and we can't do anything on it.I need to speak to Railway Authorities for your refund i.e Rupees 60 -/-.He also agreed that extra money is been charged on this Ticket."
Although it is not a big amount,but still I wanted to Know from Railway Authorities why this excess money is been charged from us and if it is an error ,then refund back the excess amount.

the same thing happend with me on 07 april 2008 in shaheed exp. from darbhanga to amritsar. ticket examiner beated me and snatched all my money. he was 26-30 years old.

Dear Sir,
Iam very regrete to say about the failure of Indaian Railway for providing journey facilities and securities to the middle calss passanger. I traveled with my family (wife and two below 05 years childrens) with PNR No.[protected] in dakshin Express (2861/ S5, seat no. 4, 5) on 27 May 08 from Vijayawada to H. Nijamuddin. The Pantry car is lies after S6, B1 and two general compartments and due blockage of AC and Generl compartment on 28 night no IRCTC caterer has come, there by my family was remain hunger whole the night. Also it is very sorry to say about security that no police man taken a single round in the compartmet during the night, After leaving the Agra Station at morning 3.30 hrs my wife Rs. 20, 000 gold chain was theft. The TTE who is sleeping soundly did not shown any courtesy for sympathy and advice for police complaint and he continued on his sound sleeping. The train was also late by 2.30 hrs and in the Morning 6.30 we informed about the theft to a police man and there is limited response from him. We are very sad about the journey. Iam intimating this because our great Indian railway may cosider the middle class passangers to travel with safe and security as there is no other option for long journey for middle class people.

I booked my motor cycle NDLS to GHY Dt. 13/03/2008 at 22:05. The PWN No. 529378 and my PNR/TKT No. is [protected]. I have not received my m/cycle till dt 17/03/2008 at 11:10. when i went to enquiry office no one reaedy to tell me about it and some of them told me we don't know the tracking procezer. I am waiting for my m/cycle. I have to go shillong. Now I am staying in hotel who will be responsible for this dilay and who will pay my hotel bill amount.
Please do the needful at the earliest and let us know the status of the PWN No. 529378.

regards
Kamal Prasad
mail me : [protected]@yahoo.co.in

Dear Sir,
kindly guide me about the status of TDR process as it is pending for more than 5 months.
Transaction ID [protected]
PNR Number [protected]
From Station NZM
To Station INDB
Date Of Journey[protected]
Booked On[protected]

The mail received by me from IRCTC in this regard is given below.
From: etickets <[protected]@irctc.co.in>
Subject: Re: cancellation of e-ticket
To: "Pankaj Kumar" <[protected]@yahoo.com>
Date: Wednesday, 19 December, 2007, 9:42 AM

Dear Customer,

Kindly note that an E ticket cancellation done up to the chart preparation, after making chart e-ticket cancellation not allowed. In this case we forwarded to railways for the TDR process. Railways check all the matters and Thanks for showing interest in our site. Kindly note that e-ticket cancellation can be decide what amount should be refund and this all process will take 90 days or more. Once the railways refunded your amount, we will credited to your same account

Basudeb Gupta — Non receipt of Refund against cancelled ticket

This has reference with the refund of fare for cancelled I-ticket.The details of the same is given below: PNR No. [protected]Reservation Ticket No. 79300204Class:3ACValidity of Ticket from Howrah to Chennai CentralTrain No.2603Jouney date:24/09/07.We have sent mails at "[protected]@irctc.co" and "[protected]@irctc.co.in; " but without any result.We have also sent hard copies to 'GM (Operation),
IRCTC LTD,
9th Floor, Bank of Baroda Building,
16 Parliament Street,
New Delhi-110001 " as per asking from "[protected]@irctc.co.in"
So please do the needful so thatwe get the refund.

Dear Sir,

I have booked a ticket (ADI - HWH, 2833 ADI HWH Express, AC 2 Tier, Journey date 23 Jan 2009) via your E Ticket system on 05 Dec 2008 (PNR NO. [protected]) with the Transaction id [protected] and cancelled the same on 30 Dec 2008 in the same system.

Now, in my Refund Status details it is showing "Sent for Refund", and a receipt No.815029 and the Refund Date is blank.But I am yet to get my refund credited back in my bank's account.

Please let me know what is the reason or when it will be credited back.I am anxious to see some of the previous mails where the customers have not received refunds for months.

An early reply from your side will be very much helpful.

Thanking you,

Aniruddha Bhattacharya

URGENT-URGENT TOP URGENT


Dear Sir,

Subject : TICKET DEPOSIT RECEIPT # 420326 MY TICKET PNR NO;[protected]


This is with reference to above subject matter.Till Date have not received any refund or any letter / intimation from your side.

I request you to send the refund at the earliest please.

Regards
K.V.R.Charyulu
C-5, PANCHAMRUT PART-2
BEHIND T.B.HOSPITAL
GOTRI ROAD, BARODA-390 023
Mobile :[protected]

URGENT-URGENT TOP URGENT


Dear Sir,

Subject : TICKET DEPOSIT RECEIPT # 420326 MY TICKET PNR NO;[protected]


This is with reference to above subject matter.Till Date have not received any refund or any letter / intimation from your side.

I request you to send the refund at the earliest please.

Regards
K.V.R.Charyulu
C-5, PANCHAMRUT PART-2
BEHIND T.B.HOSPITAL
GOTRI ROAD, BARODA-390 023
Mobile :[protected]

URGENT-URGENT TOP URGENT


Dear Sir,

Subject : TICKET DEPOSIT RECEIPT # 420326 MY TICKET PNR NO;[protected]


This is with reference to above subject matter.Till Date have not received any refund or any letter / intimation from your side.

I request you to send the refund at the earliest please.

Regards
K.V.R.Charyulu
C-5, PANCHAMRUT PART-2
BEHIND T.B.HOSPITAL
GOTRI ROAD, BARODA-390 023
Mobile :[protected]

URGENT-URGENT TOP URGENT


Dear Sir,

Subject : TICKET DEPOSIT RECEIPT # 420326 MY TICKET PNR NO;[protected]


This is with reference to above subject matter.Till Date have not received any refund or any letter / intimation from your side.

I request you to send the refund at the earliest please.

Regards
K.V.R.Charyulu
C-5, PANCHAMRUT PART-2
BEHIND T.B.HOSPITAL
GOTRI ROAD, BARODA-390 023
Mobile :[protected]

This is in reference to my TDR filed.
The Details are under :


PNR Number [protected] Booked On[protected]
Transaction ID[protected] Ticket Type eticket
Class3AInternet Service ChargeRs 20.00
Date Of Journey 17/9/2008 Ticket ChargeRs 625.00
Bank hdfcpgTotal Rs 645.00
Train No 4059 Railway ZoneNWR
From Station JAIPUR(JP)IRCTC ZoneChief Commercial Manager Refund, North Western Railways Jaipur
To StationBARMER(BME)QuotaGeneral


I have not rcvd my REFUND.
Kindly do the needfull.

Harpreet Ruprai
M - [protected]

please confirm yet recive my tdr

Railway — no refund of money of TDR till now

sir, i have filed a TDR on 1 may of this year, but till now no refund i got . in status it shows refund under process.
plz see attachment

sir /mam
i m sunil pandey. i purchase e -ticket,
my pnr number was [protected]
transaction id was [protected]
reference no was ekt[protected]
date of journy was 20/04/2009
bank was sbi
train no was 0143
tdr filing date was 30/04/ 2009
and one ticket was not confurm in the name of sandhya pandey.almost 4 month has been pasd. so please refund my mony, otherwise tell me the process that how can i get my money, should i go to consumer forum or not
please check and reply
thanking you
sunil pandey

I CANCEL THE TICKET ON 22/4/09 AT BHOPAL VIDE TDR NO. 400909 TRAIN NO.2716 BHOPAL TO AURANGABAD PNR NO. [protected] BUT I DON'T RECEIVED THE REFUND. MY ADDRESS IS VISHAL AGGARWAL, S/O SH. MOHAN AGGARWAL, M.I.G-28, HOUSING BOARD COLONY, NAHAN.DISTT.SIRMOUR, HIMACHAL PARDESH. TEL.: [protected]. PLS. CHECK THEE STATUS AND SEND MY REFUND.

I AM HIGHLY THANKFUL TO YOU.

VISHAL AGGARWAL

to,
the respected authorities
irctc
febuary 5, 2010

subject-refund of tdr filed partially approved.

i had booked a ticket pnr no.-[protected] and this train was late for more than 21hrs.so i request you to refund my whole amount as soon as possible.

to,
the respected authorities
irctc
febuary 5, 2010

subject-refund of tdr filed partially approved.

i had booked a ticket pnr no.-[protected] and this train was late for more than 21hrs.so i request you to refund my whole amount as soon as possible.

thanking you
r.k. mittal

dear sir
i file a tdr to railway on 13/10/2009 for my ticket refund aluva to kalyan train no 2617
mangala ldweep express witch going to nizmuddin on 02/10/2009 is diverted via madras and nagpur but i am traveling to kalyan so i did, t travel on that train the train is dirverted from tirur station and the tirur station master write and give the ticket you will get the full refund and told me to file a tdr file to railway soi file a tdr on 13/10/2009 and the the transaction id; no[protected] and the pnr no is [protected] now iam cheking in tdr file it is showing forword to railway showing last three months please sir kindily arrange may refund as soon as possbile
thanks radhakrishnan 06/02/2010

Indian Railway — Not received Refund

I have booked the ticket in the month of May 2009 for 4 persons from Erode to Vijayawada. At the time of booking the ticket was fully waiting list and after the chart preparation one ticket was confirmed and other passenger was waiting list.So we did'nt travel on that day and I filed TDR through IRCTC for refund for the same next day. After continuous follow up with IRCTC form last 6 month my effort went vain. I am really tired for the continuous followup.

TDR No-ekt[protected]
TDR Filed Date[protected]
PNR No -[protected]
I once again request IRCTC and railway to refund my money as early as possible.

Indian Railways — Refund of cancelled ticket not received, pending since November, 2007.

I booked 2 tickets for Garib Rath Express for journey from Delhi to Bareilly for 21.11.2007 vide PNR No. [protected] but due to abnormal delay of train (about 6 hours) had to cancel by sending mail to irctc/railways since on the very next day, I was about to come back by morning train (About 5.00 AM) and practically it was not possible for me to come back by that train after travelling from Delhi to Bareilly by 6 hours running late train. Surprisingly, till date I am following up the case with railways for refund but unable to get. Rather, railways has indicated that the journey has been performed and on the other hand, through one of the documents sent to me by railways itself, it is very much clear that the journey has not been performed. I have been demanding for vigilance enquiry and refund but every time I get a self-generated reply with a new ID (Reference No.) that your case has been registered and it will take "Minimum 90 days time", means I have to wait at least for 90 days after every communication and perhaps there is no maximum time limit for railways...... Dhanya hai Railways...... Afterall everybody (including Railways) has full right to deal in the manner they desire. Till date, I have sent more than 10 e-mails, 10 letters through courier (Acknowledgements are available with me) and more than 100 telephone calls) at different levels viz. GMED(Pub.Grievances), Jt.Director (Public Grievances), ED(Passenger Mktg.), GM(Operations), GGM/ITS, CCM(Refunds), RM(Eastern Zone), IRCTC, and many more but all has proven to be wastage of my time and money. Although, a meagure amount of about Rs. 520/- is involved, but still why I am not being refunded, is not clear......... Is there anybody to help me ? M.K.Mittal, ([protected]@iffco.nic.in) - (Mob.) [protected] / (Off.[protected]/26542806

Dear Sir,

With respect I want to inform you that I have booked a ticket by travel agent on 20 November from Varansi JN(BSB) to New Delhi (NDLS)
but i could not travelled because train was cancelled due to some reasons.I had already filed TDR, but till date no refund has been made.
May I request your goodself that eligible amount be refuned.
I am showing details of my ticket below:-

Train Name:-LICHCHAVI EXP
Train No.:-4005
PNR NO:- [protected]
Transaction ID:[protected]
Date of Journey :-20-NOV-2009
From:-Varansi(BSB)
To:-New Delhi(NDLS)
Number of passengers:-2
NAME OF PASSENGERS:-
NAME AGE

1. Smt. JYOTI 34
2. Smt. MITHILESH 61

I request you to send the refund at the earliest please.

Thanking you,

ALOK SRIVASTAVA

dear sir
i file a tdr to railway on 13/11/2009 for my ticket refund HOWRAH JNto SECUNDRABAD train no 8645
same train traelled in 3rd AC Ticket PNR NO [protected] Trans acion ID [protected] stil date not refunded.
I request you to send the refund at the earliest please.
Krishnamohan
[protected] (MOB

Dear Dir
I have filed TDR in diffent date, many TDR filed more than 90 dyas. But refund not received to till date. The TDR detail is given below. Kindly check this matter.

PNR Transaction ID TDR Date & Time Passenger's Name
[protected] 70622813 29/12/2009 07:01 PM Master Rigvedansh (Dehradun to Lucknow on 29 Dec 2009.Part Tatkal Wait list-4 is not confirm.)

[protected][protected] 16/05/2010 11:27 AM Mr. A Joshi (Kathgodam to Dehradun on 14 May 10 (Part waiting ticket)

[protected][protected] 17/04/2010 09:13 AM Ms. Pushpa Bist (Delhi to Varansi on 16 April 10. Passenger did not travel)

[protected][protected] 14/09/2009 04:01 PM Mr. A K Shukla (Dehradun to Barabanki on 9 Sept 2009. Part wait ticket)

[protected][protected] 05/02/2010 03:29 PM Mr.Piyush Tripathi (New Delhi to Agra on 5 Feb 10.Passenger did not travel)

[protected][protected] 05/02/2010 07:20 PM Mr. Jagmohan S Raju (Dehradun to New Delhi on 5 Feb 10. Passenger did not travel)

[protected][protected] 06/02/2010 04:10 PM Mr. Jagmohan S Raju (Dehradun to New Delhi on 6 Feb 10. Passenger did not travel.)

[protected][protected] 28/05/2010 09:56 PM Master Himanshu & Sudhanshu (Haridwar to Lucknow on 28 May 10. Part tatkal wait list ticket is not confirm.)

[protected][protected] 23/06/2010 08:25 AM Mrs. Rani Gulati (Dehradun to Allahabad on 21 June 10. Part passenger is not confirm)

[protected] [protected] 30/07/2010 09:08 PM Mr. J P Naithani (Manglore to New Delhi on 31 July 10. Passenger did not travel)

Thanks & Regards

J C Joshi
M J Networks
91/5-2 (Dronpuri), Dharampur
Dehradun-248001 (UTTARAKHAND)
[protected]
[protected]@gmail.com

Personal — Non-receipt of refund against cancelled ticket.

I booked a ticket from Ajmer to Ahmedabad (boarding at Beawar) of class 3A and PNR no. [protected] has been issued by IRCTC through net. the Train No. was 14311, Date of Journey 10th March, 2011 and train name "Ala-Hajrat Express", the transaction ID was [protected]. Due to Jat agitation, the train has been cancelled and journey could not be performed by my son Mr. Deepak Rupani. After verifying the status on internet at 4.00 PM on[protected] stating that charting not done - train cancelled, I cancelled the above ticket on internet and ticket cancelled on[protected] at 16.15 hrs. It is regret to inform you that till date, I have not received the refund of cancelled ticket, which I should have been received within 4-5 working days. Would u plz. help me to kindly get refund the amount of cancelled ticket as the train cancelled in which the customer has no fault and after deducting nominal reservation charges, I must get the refund immediately.

Regards,

FATTUMAL SINDHI

E ticket indian railways — Refund yet not received

i have cancelled my e ticket nd on my transaction status it showz that my eticket is cancelled nd my refund will done but yett i have not recived my refund...
i thinkk that this IRCTC people put da money in their pockets...
i have mailed them manyy tyms with my transaction id and my pnr status..
and even called themm butt yettt theyy have not refunded my money....

My details of cancelled ticket are:-
Pnr Number: [protected]
Transaction ID: [protected]
Train No: 18402
v as responsible citizens have to screww upp thiss problemss .........

Dear Sir,
kindly guide me about the status of TDR process as it is pending for more than 2months above
complain no- ekt[protected]
PNR Number [protected]
From Station- KPD
To Station TATA
Date Of Journey[protected]
Booked On[protected]
EMAIL ID [protected]@rediffmail.com
mob no-[protected]

Railways — refund of money not received till date

I had to board train no 15635 from Jamnagar to Kanpur central on 29 apr 2011.the reservation did ot get confirmed and it was stuck on waiting list 10 when the chart got prepared. Till date i have not got the refund. My ticket deposit receipt no is 450925.my PNR no was[protected] and train ticket no was 49420868.Refund of Rs 998/= is still due. How much delay more will be there? I had send reminders to Chief Commercial Manager at Mumbai but still there is no reply.

Indian Railway — online waiting list ticket automatic cancel but not refunded

Dear Sir /Madam, i had booked online wl ticket on dated 20 APR 2015. PNR is [protected] and [protected]. i get a cancellation mail. but i don't get refund in my a/c.

Not getting family pension of unmarried sister

It is a long pending case. My sister not getting family pension. Several time I chased but no action has been taken from their end. The case is pending from 2009.

public issue

I always have problem in opening the window for tatkal reservation. it can not bo just mearly because of congestion as no one in my locality is able to get tatkal reservation. please look on the matter

dsaf

To,
The Divisional Manager
Indian Railway

This is to bring it to your notice that i Rakshit Sharma, had deposited two pices of Box at Mysore, Railway Station Clock room on March 1st for 3 days ..While collecting briefcase back from the clock room on March 4th, 2008 found one briefcase which was Black in Colour was not mine .I informed the lady at the counter by name Leela .However she insisted me that it was mine .Rather it was my father's briefcase who live in Baroda and was handed over it to me to get it when I reach Baroda . There was no receipt no in the briefcase to verify weather it was mine.

On reaching Baroda my Father Dr Sharma informed that it was not our briefcase. We immediately visited Baroda Railway Station and explained the matter to the Station Master Mr Singh . Who was Kind and understood the matter he immediately called Mysore station and spoke to Clock room in- charge and assured that our Black briefcase is in their Custody .

Later we called Mysore station, clock room and spoke to Ms Leela and requested her to send the Box and in return we would send the one which was forcefully handed over to us. She agreed to the same and after few days we received call from Ms. Leela and mentioned that Mr Iqbal Ahmed ( In- charge Pantry Car ) would get our briefcase and handover it to us and we need to give the briefcase which was with us, we agreed to the same. No news for long days. Tried calling but there was no proper response. After a week or so, we received call from Ms. Leela, who said that she will not be able to send the briefcase, until we personally go and collect. And courier the briefcase which is with us . We spoke to the Supervisor as well but we got the same answer.

Under the above circumstance I request you to kindly look into the above matter as that Brief Case is important and I would require it, which is lying in the mysore clock room from closer to a month . As I am unable to travel to Mysore .
Looking forward for your response.

Thanking You Yours Faithfully
Rakshit Sharma
No 316
Somnath Nagar
Tarsali
Baroda
Ph : [protected]

the cross dressers i.e the guygirlz, making fear the pasengers
when they took journey on the train by asking the money.
one day i travelled in dadar from mumbai returning chennai, the train crossing the andhra border i dont know the exact place, ther a group of tat kind of persons get into the train,
unfotunately i was lonely got to them, they satarted torturing me by asking give 50 rs 100 rs.or else i'll do something you..
please take necessary action.please make free passengers when they taravel in trains.
thank u with regards
arun

dear
friends,
at first i will say that most of the staffs in indian railway are bad usless and without any kindness once when i was sitting in howra station i saw a tte checking peoples lugages i was sad to see that he took fine from a poor old man who was carrying a 14 inch telivision he had hardly any money to reach the destination, which law in india says that a man cant carry a 14 inch telivision according to my power i could arrest the tte at the same movement for misusing his profession instead i gave the old man some money, irequest you to have a check on the activicties happening in the howra and other stations it is a really ashamable matter for indians
thanking you
abin

my dear RAIL department,

i just want to know when u will try to davelop my bundelkhand MP.when u will start train over there, there is no rail yet in 2008.
we payign tax, we have right to have services.
or stop saying that we will start train in BUNDELKHAND.just handover your department to any private company so that we can atlest start feel that "we paying tax for our place".

i paying tax to davelop MUMBAI, DELHI ...
BUT what about places like bundelkhand.

just think about those condition -when people traveling by BUS even in case of pragnant women. we can spand money but where in rode where waterhole's are more then the population of india..or world.

just start think like davelopment of india not ONLY MH OR ANY OTHER STATE WHERE india can earn more and more and more...,

please give us life where we can say "this is my india"



do something or dont give us hope ...please .

To
The Sir/Madam,
Head of the of Compalint Department,
Indian railway,
India

Subject :- Complaint against Ticket collecter and T.T.E. Staff.

R/Sir/Madam,
I hearbly informe to u sir/Madam my mother is lot of suffered from TC of Malout(Bathinda-Punjab) and TTE of North Zone.
It is the time and date of 15/4/2009 of 5.30am of morning respectfully.when my mother demanded of ticket of Malout to Jind and Jind to Malout up and down also.and TC demanded the Sum of Rs. 114/-. and My mother Paid the All of them on the spot.TC give the ticket with no. J 455 / 3754 and
J 455 / 3755 Respectfully.
And after when my mother come backed from jind from Intercity Express(New Delhi to Sheri Gangangar) the Train was checked by few person and they checked ok.
And then Again checking from flying staff. one of them is checking the tickct of my mother and abousing her. Is It manner to behave the Women ...?
he found my mother ticket is 10 Rs. less from actual fare. tell me sir/Madam here my fault is occured or not . it is fault of TC of Malout and suffered my mother from it.
My mother asked them inspecting officer it is not my fault it is fault of TC of Malout but he was not hear about anything about fare or any logic.
And he asked to my mother to fine the pay of 258/- Rs. on the spot otherwise he struck off from the train. my mother requested to again and again but he was not aggree and collect from Rs. of 260/- from my mother.
fine slip no. 930903
Reasons for charge Asked :-W/S/F Jind To Malout
Passanger name :- Sudesh Rani.
So tell me is it our fault ...?
Plz justic with us. and get forwerd suitable step against Flying staff and Tc of Malout.
Thanking u,
Rajinder kamar S/o
Sudesh Rani.
W.No.4, Krishna nagar,
St. no. 2, H.No. 52(Camp)
Malout-152107(pb.)
Teh-Malout, Distt.-Muktsar
Zone -Bathinda (punjab)
[protected]@yahoo.co.in
[protected]

Indian Railway Catering & Tourism Corporation Limited — Didn't get cancelled train tickets refundable amount.

Dear Sir/Madam,

Train had been cancel on dated 28 April 2010 for New Delhi (NDLS) to Ranchi (RNC) by railway (PNR No.: [protected]). within, maximum three days, I should have got cancel train ticket refundable amount. I'm follow-up to IRCTC customer care via phone and mail. But I didn't get cancel train ticket refundable amount still now.

Please find attached booked ticket's copy.

Waiting for your positive response....

Thanks and regards.

Kamal Puri
Gurgaon.
[protected]
Email Id: kamal.[protected]@gmail.com

This complain process set by the govt is to simply cheat the people.They created this process and they know that people will not get down to complain and there will be no FIR no no diary and they dont have to work ... stupid lazy govt officials...we pay tax and this fellows enjoy on it