Indian Railways Complaints & Reviews

Respected sir/madam
This is the complaint against a reputed railway employee, sh. Pardeep kumar, t. E.in north western railway, resident of 58/c shri ganga nagar.
This officer is totally corrupted and always accept bribe from every, he gets duty.
In the month of may-june, i was on duty with him, and tried to stop him to accept bribe, then he attacked on me.
I filed the complaint on nivaran-grievance adree portal on 2 november, 2019, and got it resolved on 15 november, but the soluntion of the problem wasn unsatisfactory, for the same, i filed appeal on 17 november, where he done in a very smart way, a wrong connection on my phone was made along with the wrong details of date of february

Sir, kindly take a serious action against him, and give a positive reply
You can have a secret inspection on him, and the truth will be front of your eyes. His attitude is also like to impose over the officers but still please have a srious action on him.

To respected dmr sir.

I sulakhan singh from defense service.. I m book parcel no 92434 at 22 nov 2019 at umb to brka. Parcel load from umb 28 nov 2019 in 18102 muri exp coach no 978736 near guard room.ý parcel total items 04 fridge, steel box, bundle ×02. Totally home used luggage. But not received at station brka.. I m routine check in brka station... But no rply brka parcel office... Pls help me... And inquiry my parcel.
Thanks
Your faithfully
Sulakhan singh

I searched for mylapore station in google maps and it shows me a direction and when i got to the destination, there are no ticket center as i thought it was upstairs but it is not there when i asked a passenger he showed the way to it and when i climbed downstairs the ticket checker asked my ticket, as i told her i was on the way to buy a ticket as she says it's not acceptable because you used platform, then only i realised the way which i came was back side of the station and i told her there is no sign or direction to the ticket center so i came upstairs and one passenger showed this direction, she doesn't get satisfied with it and she fierced me with the high voice saying i was accused and fines me. It is not fair i was going to buy a ticket only.
Station name : mylapore or tirumaiyilai in chennai tamil nadu

We were travelling from mathura to mumbai via august kranti train in 2 tier a. C. On 6th dec. There were group of gents completely drunk and were misbehaving with ladies and made noise whole night till they got down at vapi station.
We pay premium charges in this train and that too 2nd a. C. For our safety but the purpose is defeated. We need more security and checking as they were drinking mixing in thumps up bottle.
Please advise what action you are going to take

Dear sir,

Ref. : mr no. Uth 00149479

I paid rs. 200/- on 19.08.19 to recharge my uts account at dumdum ticket counter of eastern railway. The amount not credited to my wallet till now. I sent numbers of mails, called 138, lodged complaint to dumdum bs (Indian railway acknowledged the same vide memo. No. 177/04/ddj/complt/oct 19), but money not refunded.

They sent text message that they gave me the money, which is false. Still my money is pending from indian railway end. And most ridiculously no one is bother to reply my mails, response my calls.

Herewith i have attached the copy of mail correspondence sent to uts and cris.

Request your kind intervention so that i get back my hard earned money which the indian railway is withholding since more than 3 months.

Regards
Swati malakar
Contact no, [protected]

My Parents has booked a train tickets from LTT to AKVD, 1st Class AC tickets for Journey date 04/12/2019.They reached LTT and was waiting for train more than an hour. Later they checked with front office about the status and they told that Boarding point has changed to Pune. They rushed to Pune by taking a vehicle from LTT and by the time they reached train has left.

They again inquired about this situation and none of the railway authorities has helped them and they just told they can't do anything.

They lost about 10000/- worth tickets and time travelling to Pune.

While travelling from shimoga to mysore in 16228 on 2nd of dec night train i lost my bag having gold and valuable things.

When i saw my bag near bangalore bag was there post that when i saw near shriranpattana bag was not there at the place where i kept it.

Someone has theft my bag.
I visited the rail police in mysore. They were unable to take my complaint.

Date : 3rd-dec-2019
Pnr :[protected]
From smet to mys

Motor cycle parcel missing details as below
I am waiting for the same from last 2 days at pune station but not get yet. I am very disappointed from the service from railway please do the needful asap
Details as below
Date 30/11/2019
Train: bidar to csmt mumbai
Train no :22143
Parcel from latur to pune
Name :dattatraya sambhaji tat
Mo no :[protected]
Motar cycle mh 44j 5921
Receipt no a881198
I have attached receipt also

Sir we have explained all the facts to the ttes they have not given any respect and demanded us as without ticket passengers. Sir kindly look in the same and arrange refund of the penalty claimed and kindly train the tte behaving in respectable way. Becuase of my health issues i am unable to reply immediatly. Kindly look in the same and communicate and arrange refund of the penalty. If it is possible kindly give us the reserved ticket charges to me.

J. Maheswaran, 10/30, malayandi street, namakkal - 637001. Mobile no.[protected], [protected].

Sir am from nellore today am travelling from nellore to secunderabad in simhapuri train i have rejervation ticket in s1 seat no 38 but tc sir sold my ticket for higher amount to another passenger so my situation is standing in train please take action against tc sir am paid to rejervation and penalty but i have no seat please solve my problem please send me reply sir

I am at ambala cantt rly stn since 1200hrs for parcel booking of bike. The lady sitting here is not even entertaining the public. She is too busy to even answer the question. Her replies are too rude. Please do something. I am an air force employee. Today my train is there and i hv to book my bike to barmer. What to do sir? Please do the needful at the ealiest.

Lost our sleep because of bed bugs in below train. It was so horrible, please spray some insecticide and get rid of the bugs, its a nightmare to sleep amidst the bed bugs.

Pnr: [protected]
Train no: 82636 (Qln mas suvidha)
From cbe to mas
Seats: 3ac b4 10, 13, 14
Date of journey: 24-nov-2019

Please take necessary actions. No other passenger should suffer the sleepless pain we felt.

Charging point not available in sleeper coach of train no 59208 & 59207.we booked over ticket in reservation category so it should be compulsory to provide enough charging point in COATCH. ONLY 2 points available in SLEEPER COATCH...so plz chek it and provide full facilities in reservation COATCH...so we become digital India passengers with indian railways...
My PNR NO IS [protected]
Train no 59208 & 59207

At 7:35am on 22/11/19 i went to take an extension ticket, bandra to dadar from borivali. I didn't know that we have to show the pass for extension. That lady could tell me clearly to show me the pass, but instead she shouted like crazy. Who would like to start a day like that??? That was such a horrible incident. The staff has no right to shout at someone like that. She was already having a grumpy face, i don't care what she is going through but she should do her job of serving people properly. Strict action should be taken against her behavior.

I'm travelling on nagercoil to mangalore train 16650 on 22 november 2019. The interiors of the coach d1 is covered with black dirt as if it is burnt. The fans were full of black sticky dirt. The coach was full of mosquitoes.

This is the worst ever coach i have seen ever. This coach is not hygiene. I request railways to clean this fully or decommission this coach.

The Following Paper Tickets were cancelled through counter on 26 oCT 19:
PNR[protected], REFUND AMOUNT 520.00

PNR[protected], REFUND AMOUNT 3620.00

TILL DATE NO REFUND HAS BEEN RECEIVED. DESPITE GIVING COMPLAINT ON 139- COMPLAINT NO.[protected].

PLEASE REFUND WITH PENAL INTEREST AT THE EARLIEST. Despite online complaint, no refund has been processed. Pls do it.

Hi my user id is ulhasp1234

I am an international user with registered mobile number from usa. I registered for irctc ewallet in 2016 and as per e-wallet user guide, it should be valid till dec 2019. But, from now only it asks me to renew it. I try to follow steps by going to "irctc ewallet renewal" menu option after logging in, i enter my registered email id, and login password but after pressing "submit" button it doesn't do anything.. It doesn't even display any error. I tried this from multiple browser without any success. I sent email to [protected]@irctc.co.in but didn't get solution yet..

This flat form is situated on platform 2/3 of tadepalligudem railway station.

As can be seen from the attached photographs, it is not at all in usable condition.

No cleaning, no maintanence and no sanitation at all. Very very bad condition.

But charges are promptly collected for using this facility.

Please i repeat... Please take take appropriate action against the organisation/ persons involved for maintenance of this facility and make it usable for the railway passengers.

I am nathanael, son of a handicap certificate holder shilpa nitin thakor. Even after i have a first class certificate, i have to get into the handicap coach as there are more non-disabled people in there. My mom usually boards 8:23 churchgate center handicap coach from naigaon platform number 2. I have been having quarrels with these people daily. Their reason for getting in here is "hum log roz aate hai" so 1 lady who is 100% fit and another group of ladies who say roz travel karte hai. My mom is even able to reach the seat, has to come standing in a handicap dabba. There is no tc and the rpf officer who came outside the handicap coach was just asking people if they are a handicap. As if someones gonna say no i don't have a certificate.
What's the use of a handicap dabba if they are not able to sit or stand freely.

Pnr[protected] train no-13007, u abha toofan, mathura to delhi,[protected]at4.30pm late four hours. So w r senior citizen and travell by bus reach our home at10.25pm and bear loss of rs. 1425, due to train late. Soour tickt fare refund in our account, i[censored] not do with in week then w will proceed to rti [protected] w have bus ticket and all evidence to reach late home due to train late four hours