Indian Railways Complaints & Reviews

Hi sir,

My self navya sri. Today i am travelling from khammam (Kmt) to jolarpeta (Jtj) train no 16318 (Himasagra exp) along with my husabnd. We both got reservations in different coaches. I got reservation in s9, 52 pnr ([protected]) my husabnd got reservation in s1, 31 ([protected]). I have requested to tc for berth swap and agreed to swap. Later he started conversation and misbehaved very badly asking about caste place and address. I asked him is this required for berth swap and he used unparliamentary language denayed for berth swap. I got scared and left the coach.in vijawada station he left. I tried to get his name but unfortunately i missed. Kindly register my complaint and do needful.
Regards
Navyasri

Dear sir with very bad experience and with full anger i would like to make a complaint regarding train no 20801 magadh express from islampur-new delhi. Sir i have a valid confirm ticket but passenger without ticket fought with me and forcly occupied the seat and i became helpless and no rpf nor any tt had yet visited me nor checked the ticket. Action to be taken against such passenger and tt and rpf staffs. Due to these things we are in full grief and pain and frightened

Dear concern,

My mother "gitarani singh" took two ticket (Ticket no[protected] &[protected] & vts no :70x7che0f2 & 70x7che0f3, sac:996411, ir:19aaagm0289c1zg, r28062 dated 07/10/2018, 09:22 am from kharagpur railway station (Bogda) side from a lady staff wearing spectacles 👓 fare in color in ladies counter for garbetha and each ticket fare is rs.50/-, so it should be total amount of rs.100/- and my mother given her rs.200/- note but she returned rs.10/- only. My mother is illiterate, so unable to calculate and understand.

Request you to please intervene take action and short out the issue. That lady might be doing this from many people's i believe in festival occasion.

Regards,
Manmohan singh
Kharagpur

Dear sir, sub: horrendous and unsafe train journey-reg. ref: pnr no: [protected] i had travelled from mumbai ltt railway station on 03.10.2019 to coimbatore by iii ac (Coach b2, lower birth number 57). When the journey got embarked at 10.32 p. M i noticed one domesticated cat covered by a piece of cloth kept by my fellow passenger (Middle birth number 58) on my seat near to the window. the fellow passenger who is the owner of that cat is basically from delhi who was temporarily carrying it from mumbai to bangalore. thereafter, the cat began to pass hither and thither, sometimes, through my trousers, my bed sheets, pillow and at other times the piece of board meant for taking food. As the feeding board was already occupied by the animal i was troubled much in taking food. Further, the foul smell emanating from the animal caused nausea while taking food. this situation got much worsened when the animal openly started urination and defecation inside a litter box maintained by the fellow passenger in the aisle. it continued to make sounds throughout the night. It jumped down and ran away to other coupe in the wee hours where an old lady had to aim this animal with her pillow in order to ward it off from any potential attack. as the hairs of the animal were scattered through out the bed sheets, blankets and pillow, i hesitated to take rest on my journey up to bangalore. There after, i spread a sheet of news paper on my birth in order to lie down as i was scared of lying down on bed sheets contaminated by the animal. the entire course of my journey from mumbai to bangalore was very uncomfortable and filled with inconvenience and disturbances. at this context, i strongly feel that the railways must take responsibility to devise a mechanism to scan any body while entering in to the compartments carrying animals or else to impound such animals with due punishment as it pave threat to the health and comfort of the passengers. at this juncture, i kindly request you to take necessary action in the matter. i look forward to hearing from you. thanking you, yours sincerely, dr. Sunith kumar, puthur kalam, palakkad, kerala-678 551, ph: [protected]

On dt.03.10.19 iam using uts service for issue season ticket from neral to goregaon, mumbai at that time rs. 1, 606.92 was spent on my atm card no. Ending xxxx2908 zaak epayment serviceon 03-oct-2019. A/c no xxxx7822 but till date season ticket not received or rs.1606.92 not refunded by railway.
Hence it is requested to refund above amount as early as possible.
Regards
Hanuman pandurang zugare
[protected]...

Hello

Here by report about an illegal penalty and arrogant behaviour of railway officials in duty for ticket checking.

Station : thiruvananthapuram - tvc
Platform : 1
Time : between 12:15 and 12:35 on 05 oct 2019

After reaching station premises, by using uts app, i initiated booking 2 platform tickets via railwire wifi from the railway station.
The app processing for payment went in usual slow pace. By the time i stepped into platform. The next second a lady (Seems to be railway official in charge of ticket checking) came and asked for platform. I showed the ticket purchase is ongoing status in uts app. Unfortunately that purchase attempt failed. That official granted me 10 more minutes to retry. I tried 2 times, but it got failed again. Then she said this uts app won't work if we try to purchase ticket if we are standing in platform. I was ignore about that uts app feature. Then i requested to retry purchase after going out of platform. But the official didn't allowed to move out of platform and fined me 1500 and said details will sent to my address by court.

The lady was like i must be fined what ever happen around.

To the higher officials: i was proactively purchasing platform ticket by using uts app. This app is even recommended at station advertisements. My attempt failed because of app malfunctioning or because of the wifi or the special gps feature o[censored]ts app. If i was informed by the offical about the unavailability ticket booking at platform and guided me to take the ticket moving from platform, it would have been a support and a pleasing customer handling attempt. Rather i was made a culprit and fined. This is illegal and injustice.

I hereby express my disagreement on penalty.

My concern is that i am unable to change the boarding point for pnr no. [protected]. I want to change my boarding point phillaur phr to govindgarh gvg. I want to travel from govindgarh gvg to goshainganj ggj.

Snapshot attached for ready refrence. Please change the boarding point accordingly and share the update. Please contact on my mobile number.

User id vinay02222

Vinay
[protected]

Dear sir/ma'am,

My bike was booked from jalgaon railway station to agra cantt on 01/10/19 by goa express 12779 but the bike not been received yet at agra cantt parcel office.

I have contacted multiple times to cps agra and cps nizamuddin delhi but no response yet. Not even the current status.

Request you to check and update.

Complete details are as follows:

Train no : 12779
Date : 01/10/19
Location: jalgaon to agra cantt
Rib swr 97718 second compartment
Receipt 185837
Two wheeler
Name of sender pavan pratap singh
Name of receiver grishchandra

Regards
Pavan pratap singh
[protected]/[protected]

Dear sir
We are from sabuj nursery booked 3 percel from howrah railway station to vishakhapatnam railway station which prr no [protected] on dated 01.10.2019. For which i pay as calculate railway charge rs 305. But still now it not deliver at vishakhapatnam railway station. When i check status of my booking at online i saw that it loading at train no 18645 & unloaded at first hydrabad railway station & second time it loading at train no 17256. Still now it seen same.in this percel i send living plant which if late on delivery it will damage. So please action on this as soon as possible.

Dear sir,

I, md. Zafer alam, make a humble submission that my valuable parcel two wheeler motor cycle - (Jh 05 bm 4974) was booked from nagpur jn. To jhansi jn. On 29.09.19 with prr no.[protected] in train no.12405 (Gondwana expres). But till date the parcel is not delivered to the booked adress. And i recieved the massage parcel unloaded at nizamuddin (Nzm). Thus i pray your kind jurisprudence to look into the matter and do the needful at the earliest to deliver the parcel to me.

With a deep sense of gratitude

Thanking you.

Yours faithfully,

Md. Zafer alam

Senior engineer
Anwesha engineering & projects ltd.
Jhansi-up

Pin:284003

(Jhansi)

Sir, i am serving in indian air force and recently posted to dibrugarh. I had booked my m/cycle vide lt 122284 from njp to dbrt on 25 sep 19. Till date i had not received my bike. Today only i had checked at both dbrt and dbrg stations. I came to know that lt booking to be dispatched within 48 hrs.

Kindly look in to the matter and request to do the needful on priority.

My self. Daya sankar Singh Sbi is a such a cheated bank Debited From my Every single month Approx 900 to 1200 Rupess As Mandation charge Sbi Is Cheated Bank ever I saw . I need My money Back This Bank Earn corer rupees For Mandation charge. My View This bank is Like Small Cheating Sector where he is having licence to Debit every single Acvount for Maintain balance or other charges we Hard to earn money but this bank Behaves Like own account .I request Please help me so I can get my money back. Within 3 month they Debited Aprox 3245 from my account this money is my hard income of 9 hour in company please help me out.

Railway parcel (Two wheeler) missing since 15 days (Prr no. [protected])

Hi,

We are very upset with the service of railway parcle officers, we have booked our 2 wheeler on 21- sep from kalyan (Mh) to darbhnga (Bihar).

Our parcle is not traceable after 20 days also. No feedback from any staffs.

Our boking prr no.- [protected]. Booking date – 21-sep-2019.

Two wheeler no. Mh05-8626.

Our details. Please advsie
Sc jha
Contact no.- [protected]/[protected]
Email - [protected]@gmail.com

We requested reservation from korba to visakhapatnam in korba-visakhapatnam express on 25/09/2019 at korba station reservation counter but ticket was issued upto vizianagaram. After geting into the train, we could realise this and taken extention ticket in the train by paying extra fare. Due to the mistake of reservation authority, we incurred a loss of rs. 2445 in the form of excess fare. Kindly arrange to compensate this. Please compare this ticket with our filled reservation form.
Our pnr no is [protected] and extention ticket no is c212570

Dt 27.09.2019. Coach s7 birth 9.. Train kerala exp time 3:50.. Goin from agra to jhansi. M upar seat p thi maine apna hand bag hang kiya or apni sister or uske bête ko gate se niche lene k liye gwalior station k coach se utar k bs bache ko utha k vaps train m chadne k lye palti to mere hand bag ki chain khuli thi. Or uske ander ka chota purse gayab tha jisme 2000 k 4 note mtlb 8000 or ek pair gold ear ring or ek chain thi. Adhar card. Credit card or kuch khulle paise the.. Train k rukne k 1 min k ander hi ye incident hua.. Mjhe ek aunty m shak tha jo ki bahut sara saman le kar train se utar rahi thi to maine station k bahar ghum re grp police se kaha unhone bola ja k thane m shikayat darj karo or cctv dekho.. Hm turant gaye thane to unhone kaha cctv m aag lg gyi h 3 mnths se khrb h... Report likhvane ka koi fayeda nhi hai.. Hmre bahut req krne pr b unhone fir nhi likhi.. Bole jao nhi to train b chali jyegi.. Fr meri sister 28 night jb gwalior vaps pahuch rat 11.30 bje to fr unke pas gyi or kaha fir launch krni h. To fr unhone kaha ki rat ko 12 bje hm khana khaye ya complaint likhe.. Agr complaint likhvani h abhi to gold or paise ka mt likho bs document ki likh dete h... Nhi to kl ana.. Aj 29 sep hai abhi meri sister fr jayegi... Sir pls apse req h ki gwalior station ki cctv footage mjhe provide kraye... Agr nhi krate h it means vaha ki police b in sb m involve hai.. Gold or paise mjhe meri mother in law ne diye the m unko ky kahungi.. Mjhe ya to purse vaps dilaye or cctv footage bhi

Dear sir /madam,

Today (28th sep 19) early morning i parked my scooty (Tn 19e 8658) at 6.40 am in potheri bike stand by paying rs.10. At 10.30pm when i was about to take my scooty on producing the reciept, contractor denied permission n insulting in front of other passengers stating that i havent paid the pass fee of rs.10. I humbly replied without paying how come u gave the reciept to me. But he continuosly fighting that i need to pay.
It is not about the 10 rupees. The self respect i lost and he sent me under mental stress from which i cant relieve from.

I request u to kindly take necessary action agains such irresponsible n arrogant gundas character.

We booked our lugguage in break van 12626 kerala express train with our tkt pnr [protected] in name of sukhender and lugguage prr no. Is [protected] from new delhi to wl-warangal. Still we did not get our lugguage. Kindly help to me to trace it.

We were sending this parcel to indian railway, sr. Section enginner,, sse/dsl/kzj[protected], south central railway, kazipet, warangal dist., telangana, pin-506003 against its po lr[protected]. This parcel was need to reach at destination on very urgent basis so we sent our person by train with material.
67363 rs. Is the lugguage cost.
My person is in warangal since 25-9-19. Daily for 3 times he is making followup at warangal railway station. We are lossing our money and material and time on daily basis. Kindly help us in this issue.

My mobile number is [protected]/[protected]

Dated: 25.09.2019

To


Respected sir,

I have made a transaction on 27.08.2019 for train ticket through rail yatri mobile app of rs. 4075.

I have canceled the ticket on the same day and refund initiated by rail yatri on 28/08/2019.

After 20 days i have not received the amount of 1970 in my account. I have spoken to customer care of bob and they told to contact branch bank.

As per railyatri customer care suggestion i have filed chargeback form also but after several attempts they respond information given is not sufficient, even though i have provided all the below details to them.

Pleas look in to this issue on priority, details given below:

Pnr [protected]
Order id: 4605272
Ticket amount: rs. 4070.75
Ticket cancellation amount: rs. 1970.0
Net refund: rs. 1970.0
Cancellation amount details:
Irctc cancellation charges (Inclusive of taxes): rs. 1976.96
Agent service charges: rs. 40.0
Pg charges non refundable: rs. 83.79

Refund id: rfnd_damqt3mdev6rzt
Initiated on: 27th aug, 2019
Refund arn number : 300046922409239060049812
Total paid:₹4, 070.75
Payment via:xxxx-xxxx-xxxx-8626
Card
Amit kumar singh
Ac/ [protected]
Branch mayur vihar pashe -1 new delhi
Refund date : 28.08.2019

Amit kumar singh
[protected]

रेलवे चार्ज

शौचालय - रू- २
स्नान - रू- ५
शौचालय और स्नान- रू-५
चार्ज ले रहा है

शौचालय-रू-१०
स्नान- रू -२०
शौचालय और स्नान -रू-३०

श्रीमान मै अपने परिवार के साथ कोटा के द्वितीय श्रेणी के प्रतीक्षा हॉल में कुछ समय के लिए रुका तो हम शौचालय इस्तेमाल करने गए तो हमसे धन राशि ६ गुना ज्यादा वसूली गई और मिस behave kiya
अतः आपसे अनुरोध है कि उचित कार्रवाई करे।
धन्यवाद

We have booked parcel on 25-9-19 from pune to renigunta. They send thourgh kanyakumari express (16381) on 25-9-19 on pune at 7.25pm. It have reached on 26-9-19 at renigunta at 2.45 pm.in renigunta parcel staff not unloaded my parcels household items 16 parcels. Train went away from renigunta. Parcel dept not responding till now.in pune parcel office parcel labour staff taken rs.10000 for transport & loading charges for trasnportation and they given bill for only rs.5137. Is this the right way to do like this?
Why renigunta staff not responsible for my parcels?
I want explanation from railway parcel head?
Completely failure to give service to the customers.
What i want to do right now where my parcels went now?
I raised complaint now. I want solution.?