Indian Railways Complaints & Reviews

I had booked a sleeper ticket to travel from calicut to udupi by train no 02197 (Cbe-jbp express) for 12aug 2019. (Pnr no.[protected] due to heavy rain and related problems train was cancelled upto mangalore junction from where udupi is just the next major station (Around 70 km). I was hoping that irctc would automatically refund the ticket fare. It didinot happen so far. Railway cannot expect me to travel by someother train without reservation upto mangalore junction and then bord train 02197 for the remaining travel which is only 70km. Since the train is not fully cancelled irctc has not refunded the money. I request you to make arrangement for refund.
Dr. P. C. Madhuraj

Dear sir,
I had booked e - tickets on 1st aug for travel to lonavala with my family on 6th to 8th aug. Unfortunately both trains got cancelled and have to travel via private taxi. Kindly look in to this matter and guide. It has been more than 10 days.
Sharing pictures for more details.

Thanks
Regards
Raj tharwani
[protected]

Pnr - [protected]
Pnr - [protected]
Misinformation has been provided by indian railway to me for my booking in train number 11072 kamayani express on 5th of august that the train from varanasi to mumbai has been cancelled due to unavoidable circumstances, but the train was running later i discovered. So what is going on there in railways. Plz look into it.

I travelled with my family and friends from viramgam to dwarka on date 15/8/2019 in reservation coach in train no 59547 with reserved tickets which are booked from my irctc account. From rajkot, tte arrived and checked all passengers id card and one passenger of my friends have forgotten his id card so tte demanded bribe of 200 rupees we have to pay because we are with family. As description on the ticket one passenger should have keep id card but tte demanded all passengers id card. And also tte checked us five times and gave us harrasement and not let us to sleep silently. Such a miss behaviour like this i have seen first time. My pnr [protected], [protected], [protected].

Pnr no.- [protected]
Train no-12003

I was promised by the indian railways that i will get the best services in the recently introduced "anubhuti" coach (Lko - ndls shataabdi). All the screens of this coach don't work. Is this what i paid for?

Even the plugs provided don't work!

And when i enquired about the screen to the tt, he said - "yeh toh chalte hi nahi hai"

Respected sir

I am aakash tambe from patharia dist damoh mp india our rly station is patharia (Pha).in a few days the rly reservation of tatkal quota not booked properly for general customers due to havy black marketing of ticket. The person who is placed on the reservation counter he has approx 8-10 form already and booked them first after it tatkal quota is fulled so the general customers bother. And his behave for customers is also not well.

Sir kindly take strict action against station head master and reservation head clerk to repair these things i have obliged you.

Thanking you
Aakash tambe, patharia

I had a ticket from mumbai central to vapi by shatabdi express on 13th august, 2019. (Pnr number [protected]) i boarded in suburban train second class compartment from andheri for borivali station, as i already had tkt from mumbai central to up to vapi station.

A tte charged me rs. 260 (Rs 10 for ticket and rs 250/- as penalty) considering me as ticketless traveler though i had a valid ticket of shatabdi express. According to him the shatabdi express train tickets are not valid in suburban trains.

If such be the case, almost half of the train get emptied at borivali station. And people board suburban trains to complete their journey. As per the rule stated by tte (Name ganesh shekhar) everybody should come out of borivali station with all their luggage and buy separate ticket for suburban train.

This is ridiculous. Such rules are made by railways so that tte can make settlement and earn more money. I see no other reason for this rule. As we have already paid for the ticket.in fact more money than required for suburban train.

Hope somebody will look in to this. And change the rule is such rules exist or punish the errant tte.

Regards
Meghdoot thakkar

Dear sir i parcel bike from wardha to pandharpur but not recived upto date and main mistakes for this incident is jaiswal sir parcel incharge of wardha station. He parcel bike for nagpur pune train rather than kolhapur pandharpur soo now we cant track bike location also and its have taken more than 15 days but i have not recive my bike soo i requested you to pls take serious action again them

I have booked the tickets under senior citizen quota in online yesterday and the amount deducted from my account but tickets are not booked so please let me know whether i get refund of that amount or not and the transaction id is [protected] and [protected]. Please let me know why it as happen like this and will i get refund of the amount or not

I was traveling along with my family in train no 15905 dbrg vivek express in sl tatkal on 16/08/2019. I boarding at renugunta station at 5.30 pm but we were very difficult to reach my seats because there were. Nearly 200 passengers in single coach s1. There was a crowd doing smoking, gutka, mobile noises, whistles, etc nucence. We were very much fear about our journey. We could not move to wash rooms. From renugunta to vskp no tc check them and police force visit there. So i am fully unsatisfied about services. Kindly request you control unpaid passengers especially from north side. Thank you

Dear sir,
While i was travelling from silchar to guwahati on[protected] along with my husband and a baby boy by train number 12508 aronai express in ac 3 tier coach number b4 birth number 59 & 60 my hand bag containing atm card, cash amount of rs. 10000/-, wrist watch, pan card, voter id card, admit card for scert exam, return journey ticket (Pnr[protected] has been stolen by unknown stranger persons who have illegally entered the ac coach at about 2.15 am on[protected] while the train was moving slowly in lumding junction outer. At the time of incidence the ac coach attendant was vanished and the on duty tte, grp and rpf persons did not cooperated with us to lodge fir at the place of incidence telling that there is no fir form with them and the train will be late. At last we were bound to lodge fir when the train reached guwahati station in grp office. That time the security persons pressurized us to lodge a case of missing luggage but when we did not agree they took the theft of luggage fir. The security of such an express train in ac coach is totally ridiculous and the on duty tte, grp, rpf and even the on duty guard did not considered the matter seriously. Herewith, i am requesting you for making necessary arrangement of recovering our stolen materials. The smart phone was carrying two sim cards one bsnl ([protected]) and one jio ([protected]) numbers.

Dear sir,

I have sent 2 parcels with old books from newdelhi to vijayawada on august11th. Prr number is [protected]

Parcels are not dispatched yet for no reason. The railway officials assured that parcels would be dispatched on august 11th itself. (I refused to pay bribe for the same.)

I have upsc exam within few days and i urgently require the books.

I had booked t e tkt for trave to kalyan from karad on 31 st julyin train no.11030. On 30 th july i rec'd t message from tm-irsmsa that due to technical reason t train no.11030 will not be touching my destination station kalyan n will be terminated at pune only. I, therefore cancelled my tkt on 31stjuly 19 online at 9.00 am by filing t tdr by mentioning t reason train partly cancelled as not touching to t destination. The same has been repudiated by railways mentioning train not cancelled n travelled upto t destination. I am surprised by t action o[censored]r office. I am a sr. Citizen n being put to loss without any error. Kindly do t needful n advise.

Shriniwas naidu

I've booked 2a tickets in irctc app and cancelled because tickets not confirmed until chart is prepared
I haven't received the money yet to my account. After 7 days

Ticket details
1)
Transaction id: [protected]
Pnr number: [protected] train no: 22641
Train name: shalimar exp from station: tvc to station: vskp
Date of journey: 08-aug-2019 class: 2a

Date of booking: 04-aug-2019 total ticket fare: rs 5150

Refund details
Cancelled date: 08-aug-2019 refund amount: rs 5020 refund status: refunded
Refund id [protected]
Bank name : upi (Powered by paytm)

For the same i tried tatkal also on 7th morning and i got only waiting list, so that i cancelled that ticket on 7th aug and got refund on 9th
But the above mentioned one is still not credited to my account.

I'm regular traveller of indian railways and now i've decided to travel by bus always.
Indian railways is the poorest management in this world!!!
Toilets always stinks. Passengers board the train (Ac coaches) without ticket/ general tickets causing inconvenience to us.
Quality of food is poor and is never on time.
Currently i'm traveling in aashram express from delhi to ajmer facing these issues.
Instead of having sleeper i was bound to sit for half of the way. I would say ncr metro is far better than indian railways.

Dear sir,
I am requesting you to halt at jhalida (Jaa) station of all super fast, mail and express train.

We are more than 10 lakh of population and among of them 5000 passengers depends upon train and we have few express trains only that have stoppage at jhalida (Jaa) staion.

So, i request you to grant all super fast, main and express train will have halt at jaa station.

Thanks and regards
Supal choudhary

To,

The drm,
Western railway
Ahmedabad.

Sub - parcel missing

R/sir,

My brother shakti singh had booked my honda activa on dated 17th july, 2019 from ahmedabad to new cooch behar (Parcel no.583323), but till now i have not received my parcel.

He inquired at ahmedabad they informed him that parcel had moved from ahmedabad.

I have inquired at new cooch behar parcel office several time but the parcel officer is not taking any responsibility.

Sir, i’m in defense job and hence i can’t take go to the railway station daily.

I attached the receipt copy herewith.

Kindly look in to this matter & do the needful to enable me to get luggage at the earliest and without any further delay. I would very much thankful for your kind co-operation

Thanking you.

Your faithfully

Vikram singh
Contact no. [protected]/[protected]
Email-id: - india. [protected]@hotmail.com

I have cancelled my confirmed ticket from tiruchendur station (Tcn) on[protected].
Pnr no[protected].
Train no 12666
Ticket no 92912997

But till date 9th august, 2019 i didn't receive any amount. I ahve complaint to my bank but they have denied and replied they did not any amount from indian railways. I went to tiruchendur station and discussed with ticket counter staff but there is no positive response from them also.
Request you to look into this matter and reurn the amount.
Thanking you in advance
Regards
Sanjay sarkar
Mob: [protected]

No water in toilets, AC not working, dirty beddings, dustbin overflow
PNR :[protected]
contact :[protected]
trying to complain from 20:00
its 22:31
No resolution on RAIL MADAD
without any resolution they close the complain
many complain no are not receiving the call
date 08.08.2019
if can't give facility please refund
all pasengers are dissatisfied and uncomfortable.

Am currently traveling in s11 sleeper reserved compartment. This compartment is like unreserved. This compartment is crowded and there is no space to even step down. What is 5he use of making booking 4 months back? We pay taxes and this is the benefit we get when we use public service. Request government to do something and take action and ensure discipline is followed.