Claimed

Indian Railways Complaints & Reviews

1.3
Updated: Dec 4, 2025
Complaints 6289
Resolved
1580
Unresolved
4709
Contacts

File a complaint to Indian Railways

Having problems with Indian Railways?

File a complaint and get it resolved by Indian Railways customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Indian Railways reviews & complaints page 52

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
B
bmsharma0
from Mumbai, Maharashtra
Jul 27, 2019
Report
Copy

Sir,
Mobile charging point of coach number s8, birth number 1, train number 15632 is not working. My pnr number is [[protected]] date of journey is[27-07-19]. We crossed new bongaigaon station nearly 10 minutes before. We are facing problems to charge our mobile. For this we are wondering here and there. Please send the maintenance team as soon as it is possible.
Thanks
Indian Railways customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    I
    iamnaveenk
    from Delhi, Delhi
    Jul 26, 2019
    Report
    Copy

    Address: Kapurthala, Punjab, 144411

    On 25 july 2019 i was travelling from h nizamuddin to jalandhar cantt in chattisgarh express (18237) in s4 seat 33. Passengers of seat no. 34 and 35 were sitting with me and they were going to phillaur jn (Punjab).in morning at 5:20 am they were about to leave my mobile was in charging. I slept and when they leave the women took my phone when they were gone the passenger of seat no. 35 wake me up and told me that the women have taken the phone. I searched them but not found anywhere. I request to provide me the passenger detail and their contact and names etc so that i can find my phone.
    Indian Railways customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      SarikaV
      from Agra, Uttar Pradesh
      Jul 26, 2019
      Report
      Copy

      Address: New delhi

      We are residents of friends colony (West), new delhi. The railway track runs right behind our row of houses - western india bound trains are part of the network. The frequency of passing of trains has increased manifold over the years with the train drivers blowing defeating horns repeatedly at all hours of the day and night. So much so, that it is difficult to get even the bare minimum hours of peaceful sleep, leading to stress, anxiety and a host of health issues. The loud horn blowing is several times over the permissible limit and is also gradually affecting our hearing.

      As a citizen and resident of this respectable colony, it is my right to stay in peaceful environs. Despite using noise reduction doors and windows at our end, this menace is only seeming to increase. The train drivers ought to be told not to blow their loud horns for long intervals at a stretch, while passing residential colonies. Further, the railways ought to install sound barriers to tackle the growing problem.
      It is getting impossible to even talk or listen to the channels on tv. Furthermore, the vibrations of fast moving trains are threatening the foundations of our house.
      An urgent action needs to be taken at your end to end the menace!
      Indian Railways customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        L
        Lakshmi devi S
        from Mumbai, Maharashtra
        Jul 26, 2019
        Report
        Copy

        Sir,
        I travel from bangalore to tumkur on daily basis for my work. I take a train from ksr which is supposed to depart at 7 45 am. Ksr-chitradurga link passenger 56515/56519. Since for more than a month the train arrives late at tumkur on daily basis. This is become a routine. This is causing a lot of inconvenience to daily commuters.

        Regards
        Lakshmi
        Indian Railways customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          Adorable Abhi
          from Varanasi, Uttar Pradesh
          Jul 26, 2019
          Report
          Copy

          Address: Anand nagar, Siwan, Bihar, 273155

          My name is abhishek and i would like to draw your attention that here at anand nagar jn. Cycle stand charges at his price. He doesn't charge as per price list of indian railways. Even if we are keeping our bike for 1 hour then also we have to pay the same. We are being suffered with it. Kindly mention this complain and get it resolved soon. We shall be thnkful to you.
          Indian Railways customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            N
            Nirod Kumar Behera
            from Mumbai, Maharashtra
            Jul 26, 2019
            Report
            Copy

            Dear authority,

            I had booked my bike on 11/07/2019 from rajkot (Rjt) to kishanganj (Kne) through okha-guwahati express. As per the discussion with the office staff my parcel is loaded on same train on the day of 12/07/2019 and was expected to deliver by 14/07/2019. Unfortunately, the bike did not come at the destination ie, kishanganj (Kne) till date.

            This is miraculous. How such poor service from world's largest railway network. Responsible authority may please take stringent action and let me know the status. I had visited thrice to the station and in regular contact with the staffs but still awaiting. The station is approx 180 km far from my living place and too difficult to visit frequently. The station staffs are saying to charge demurrage charge against my parcel if not received on same day.

            My booking receipt no is - b 584803 dated 11/07/2019
            Name - nirod kumar behera
            Mob - [protected]
            Parcel description - bike - gun-0241
            From - rajkot to kishanganj (Kne)

            Hope a positive response.

            Nirod kumar behera
            Mob - [protected]
            Indian Railways customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              निर्मल
              from Mumbai, Maharashtra
              Jul 25, 2019
              Report
              Copy

              सर आपको अवगत कराना चाहता हूं कि मैं निर्मल जैन आज दिनांक 25.7.19 सुबह 5 बजे आगरा फोर्ट रेलवे स्टेशन पर अपना स्कूटर लेने पंहुचा । वहां पार्किंग पर बैठे व्यक्ति ने 24 घण्टे के 60 रुपये मांगे . वहां स्थित प्राइस लिस्ट को कपड़े से ढक दिया गया था मेरे समझाने पर मेरे साथ हद दर्जे का दुर्व्यवहार किया गया तब मैने 100 नम्बर पर कॉल किया तब जाकर मुझे 30 रुपये लेकर स्कूटर ले जाने दिया गया यह स्थिति आगरा के सभी स्टेशनों पर है कृपया उचित कार्यवाही करें
              Indian Railways customer support has been notified about the posted complaint.
              Here at anand nagar jn. cycle stand charges at his price. He doesn't charge as per price list of indian railways. We are being suffered with it.
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                C
                cpt4cinema
                from Hyderabad, Telangana
                Jul 24, 2019
                Report
                Copy

                Address: Kurnool, Andhra Pradesh, 518004

                Rpf police kurnool blackmailing the public (Who parked the bikes in vacant place before station where no - no parking boards available and all autos are staying for picking up passengers) to pay fine stating that you have parked in no parking area. Further they are insisting to pay fines of wrong/irrelevant/not made offence such as smoking and selling cigarates though not done the offence stating that if booked for no parking u need to pay high amount which causes for the public to accept and pay that fine. The concerned authorities should ask for the proofs of all chalan receipts issued for fines by the constables. Make thorough checkup the constables chalan books and make correct and necessary inquiries and take suitable action against them. Though there are no proper parking amenities/ securities in the station, charging parking fares and fines for the public. Due to fear of police and emergency public are forced to pay amount such irresponsible police.
                Indian Railways customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  A
                  Ashish Ghodeswar
                  from Pune, Maharashtra
                  Jul 24, 2019
                  Report
                  Copy

                  Address: Chandrapur, Maharashtra, 442401

                  While traveling from bangalore to chandrapur on 22nd july 2019, i forgot to pick my jacket which is of light grey color and a novel named "the last lecture". Coach was b8 and seat no 11. I want the jacket back. Please can you tell if it's possible. I can come to collect it if you can not courier it. Please help me. It is my favorite jacket given by my sister
                  Indian Railways customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    Akshay Adme
                    from Mumbai, Maharashtra
                    Jul 24, 2019
                    Report
                    Copy

                    Dear sir,
                    I, akshay adme booked a parcel containing a bike above 60cc and below 350cc at durg jn. To be delivered at gwalior jn. On 18th july, 2019 (P. R. R no:[protected]. But parcel is not delivered yet. I have contacting gwalior jn since day 1 but they are saying parcel has not been received yet. When i was trying to contact durg jn they provide me some information like the parcel loaded on 18th of july on train no-18237. Please resolve the issue asap.

                    Looking forward to your active co-operation.
                    Thanking you
                    Indian Railways customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      B
                      BABU LAL TAKER
                      from Delhi, Delhi
                      Jul 23, 2019
                      Report
                      Copy

                      Sir,
                      Mobile charging point of coach number s10, birth number 30, train number 12918 is not working. My pnr number is [protected]. Date of journey is[protected]. We crossed katni station nearly 30 minutes before. We are facing problems to charge our mobile. For this we are wondering here and there. Please send the maintenance team as soon as it is possible.
                      Indian Railways customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        M
                        mohitgupta9294
                        from Mumbai, Maharashtra
                        Jul 23, 2019
                        Report
                        Copy

                        Sir my family in which FATHER MAHESH PRASAD GUPTA, MOTHER SANDHYA GUPTA, SISTER RITU RANA (MARRIED) was travelling from damoh (M.P) to bilaspur (C.G) IN BHOPAL BILASPUR EXPRESS TRAIN NO-18235 ON 6/7/2019 TO 7/7/2019 BIRTH S2-3, S2-7, S2-8 AROUND 4 AM in morning my sister GOLD CHAIN around 12GRAMS snatched by thief inside train and my sister yelled loudly then everyone woke up and have seen him jumping of the RUNNING train THEN WE HAVE FILED COMPLAINT IN ANUPPUR railway station (M.P) having some hope in mind that they will act on it and but they haven't taken any action on those unknown thieves it is a matter of public safety as my sister also have breathing problems anything could have happened there as there was no railway protection personnel inside the train and it is INDIAN RAILWAY OBLIGATION TO PROVIDE SAFETY so at last i want compensation of loss suffered to my sister from railways so sir please take strict action on them I AM ATTACHING REQUIRED DOCUMENTS
                        +8 photos
                        Indian Railways customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          G
                          Gomtesh Tapkire
                          from Gadhinglaj, Maharashtra
                          Jul 22, 2019
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: T3, Rajani Tereces, Rajarampuri 6th lane, Kolhapur, Maharashtra, 416008

                          My railway booking ref. Igagozgbi2 rs. 2300/- from miraj to vadodara & igagozdzf3 rs. 3298/- vadodara to miraj
                          Was deducted from bank account on 14 july 2019 at the booking time it's shows your amt refund in 4 to 5 day till date we not recieved amt.

                          Please do the same as early as possible
                          Thanking you
                          Gomteshwar tapkire
                          [protected]@gmail.com
                          [protected]
                          Aug 7, 2021
                          Complaint marked as Resolved 
                          Indian Railways customer support has been notified about the posted complaint.
                          Dear Gomteshwar,

                          Greeting from Yatra.com!

                          We would want to inform you that with the given details we are not able to trace your booking. Hence request you to kindly share us your registered email Id used at the time of booking at [protected]@yatra.com for us to check and assist you.

                          Regards
                          Yatra Care
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            Satyesh MAURYA
                            from Ludhiana, Punjab
                            Jul 24, 2019
                            Report
                            Copy

                            We are travelling in the train no-15651 from GKP TO LDH ON 02/07/19 AT BARTH NO A1 39, PNR NO- [protected] . in the night after 2.30am on 03/07/19 our hand bag was theft we notice that at 5.30am . we complaint about this incident to rpf they made a complaint at helpline no-182 we also register the complaint at TTE BOOK AT AMBALA CANT complaint no-003 at 7.45am. we lodged the zero FIR at GRP LUDHIANA NO- 169.
                            PHYSICAL LOSS -20000/- DOCUMENTS AND LOST THINGS...
                            1. MOBILE PHONE OF COMIO COMPANY WITH SIM NO- [protected], 2. AADHAR CARD OF MANJU
                            3. PAN CARD OF MANJU
                            4. CASH - 3000/-
                            Indian Railways customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              A
                              Amiit Sahay
                              from Piro, Bihar
                              Jul 22, 2019
                              Report
                              Copy

                              Address: Patna, Bihar, 800002

                              Pnr:[protected], trn:13005, doj:22-07-19, sl, pnbe-bsb, dp:03:50,
                              Amit kumar sinha, s6 14,
                              Fare:155. This rail travel is insured.
                              Above are the details of my ticket.
                              A person ia. Forcefully occupying my berth and is not vacating it he is abusing me.. I have tried every possible means. Tte is saying we are helpless. Rpf is saying they cant take any actiin without tte.
                              Now, i am travelling standing in crowd. What is the meaning of reserved berth then?
                              Indian Railways customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                R
                                Rohitsurendra
                                from Bengaluru, Karnataka
                                Jul 21, 2019
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: No 3, 5th main, SBM Colony, Anand nagar, Bangalore, 560024

                                I have left my ipad in the pouch of front seat, details of my ticket from mysore to bangalore in today’s shatabdi train is as mentioned below. Request you to please help me get back my ipad. My contact number is [protected]. Pnr:[protected], trn:12008, doj:21-07-19, cc, mys-sbc, dp:14:15,
                                Rohit surendra+2, c11 45, c11 46, c11 47,

                                Regards,
                                Rohit
                                Feb 16, 2021
                                Complaint marked as Resolved 
                                Railways staff was very helpful and I got back my iPad
                                Indian Railways customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  from Lucknow, Uttar Pradesh
                                  Jul 20, 2019
                                  Report
                                  Copy

                                  Address: Gurgaon, Haryana

                                  My self vikash singh and i have travelled in ajmer jan shatabdi express (12066). I have caught this train from gurgaon and there was no any online ticket available of this train that time and it was a emergency so i caught the train and when ticket checker mr. P n sharma asked me for ticket i have told him for ticket not availability so i pay 350$ fine for that. But i see there was 8 to 10 passengers was without ticket and they all told him that's they are government employees in different-2 departments even delhi police, pwd and some people's says staff and he didn't check any card of them and also don't take any fine. This is really unacceptable in a democratic country where we have same rules for all. Please take a necessary action against him. I have also discussed this concern on railway twitter. Please send me closer after your action.
                                  +1 photos
                                  Indian Railways customer support has been notified about the posted complaint.
                                  Jul 20, 2019
                                  Updated by [email protected]
                                  Journey date was 19th July 2019
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    A
                                    Aradhya Sacisuta Das
                                    from Kolkata, West Bengal
                                    Jul 20, 2019
                                    Report
                                    Copy

                                    I am traveling
                                    Puri to howrah jn, date 20/07/2019
                                    Puri hwh express (12838), sl,
                                    Boarding: 20:10 hrs, 20 jul,
                                    Arrival: 04:55 hrs,
                                    My seat number s6 11 and
                                    My come passengers who came with his family and they may be came from cuttak city. Time approx 10.40 pm. And after 20 minutes i told them to switch off the light. They just ignore and may be after 20 minutes other passenger told them to switch off the light they ignore. They r just rustic and too much misbehaviour. Actually they r not qualified to using indian railway. Their seat number s6 12 13 and 14. Please think about it and help others to happy journey.
                                    Indian Railways customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      A
                                      Amit Vishwakar
                                      from Jamshedpur, Jharkhand
                                      Jul 20, 2019
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Address: Kataitikar,sahjanwa,gorakhpur,uttar pradesh, Gorakhpur, Uttar Pradesh

                                      My copassenger who is sleeping in day time, i asked him to give me some space for sleeping but harassed me by saying that he is chief in some department in railway he will throw me out by saying rpf police on katihar station. He says that he has much power in railway department and threatening that you are going to be put in prison and saying me that you are crude in nature to people seating nearer. But as i mention say him make me sit on the bottom seat on which he is sleeping and also says that if he want to sleep then he will go on upper seat. I hope that my problems are solved as soon as possible.
                                      Jul 20, 2019
                                      Complaint marked as Resolved 
                                      E-mail- [email protected] mob no. 8840537146 I am in awadh Assam express train and the copassenger threatening to make me leave of train at katihar station by calling RPF police.
                                      Indian Railways customer support has been notified about the posted complaint.
                                      Jul 20, 2019
                                      Updated by Amit Vishwakar
                                      I am sitting in awash Assam express in AC A1 bogi on seat no.35 while I have to sit on seat no.34 on which my coppasenger is sleeping.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        N
                                        NAVEEN Padalale
                                        from Belgaum, Karnataka
                                        Jul 20, 2019
                                        Report
                                        Copy

                                        Address: Jalalpur Road Bhiradi, 591217

                                        Dear sir/madam,
                                        I am naveen padalale from bhiradi of talks raibag and dist belagavi while coming yesterday on 19/07/2019 from the belagavi to raibag i unfortunately left my luggage in trian itself i was travelling in general compartment after the s 11 conpartmenr.8nthe train no12779 i. E hazarat nizamuddin goa express. So pleasd help me the luggage was class one contractor meters and safety equipments i written my friend no on it i. E [protected]
                                        Indian Railways customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit