Indian Railways Complaints & Reviews

No water in toilets, AC not working, dirty beddings, dustbin overflow
PNR :[protected]
contact :[protected]
trying to complain from 20:00
its 22:31
No resolution on RAIL MADAD
without any resolution they close the complain
many complain no are not receiving the call
date 08.08.2019
if can't give facility please refund
all pasengers are dissatisfied and uncomfortable.

Am currently traveling in s11 sleeper reserved compartment. This compartment is like unreserved. This compartment is crowded and there is no space to even step down. What is 5he use of making booking 4 months back? We pay taxes and this is the benefit we get when we use public service. Request government to do something and take action and ensure discipline is followed.

My name is bhanu dixit and i booked 2 box from pune station to jhansi station at 28/07/19 but it has not arrived jhansi till 5/08/19 please help me to get my parcel because it contains some important stuff of my office if i didn't get that i may loose my job. Please please help me
Bill no.- a2684092
Pune to jhansi
Name - bhanu dixit
Mo - [protected]

Sir, i have traveled from porbandar to chennai and boarded in sourashtra express at porbandar it departmented at 2100 hrs & arrived at ahmedabad jn at 0730 hrs by late running. My second train to chennai was navajeevan exp it will depart at 0730 hrs and i have boarded in as running train & some ladies, senior citizens are missed the train.
I am requesting to you pls link with two trains timing before departure of navajeevan exp or change departure timing of sourashtra exp at 2000hrs so that everyone catch the train

Hi team

I have traveled from hubli to bangalore.

Train was delay for more then 3 hours. I have filed a tdr,
But still not they have not refunded the amount.

Reference no for this is :[protected] ticket id:-4468124.

Call center team not providing the escalation matrix details.

Your tdr requested against pnr no.[protected]has been forwarded to south west railway (Sw) on 12-may-2019. Irctc not received refund

Kindly request you to get the refunded.

Aug 3, 2019
Jalandhar to amritsar
Tickets are attached

I was heading on a journey with my brother and his friend at early morning, we were given a ticket for train already on platform, we rushed to find the buggy but train moved and we had to board nearest buggy immediately. After nearly 20 minutes ticket checker came and when we showed the tickets, she started shouting at us that this is not ticket for sleeper...

Pnr [protected] travelling in 12415..2 berths were confirmed out of which 1 berth s9 80 has been allotted to someone else... Don't know how... Tte are not behaving well and not following protocols.. Now no place to sit or sleep... Trying to get adjusted near the toilet area... Hilarious situation... No one to help... The railway helpline 139 is filled with fools who don't know how to communicate... Not responding... Plz help

My brother vijo jose, age 42 years missing after he boarded train from alleppey, kerala to mumbai. He called from mobile phone of co passenger. He refused to give any details. But co passenger said he is travelling in train to lokmanyatilak. This call was after 1 pm today 3rd july 2019. From time and station where call was made, likely he is travelling in netravathi express no 16346 im general compartment. Attached his photo. Please help me to find him. Please note he is on depression medication and has not taken his mobile phone with him. My number [protected]

Dear sir, my son have booked my receipt no. B 503698 of parcel two wheeler mp09 ue 5041 activa on 30/07/19 fro indore to kanpur but it was unloaded at lucknow.

He gone station 2 or 3 times just they said that it will come by tomorrow but still not received so you are requested to provide my activa at kanpur station.

Regards
Ajay jain
[protected]

Greetings to indian railways

It might sounds crazy but this problem is not getting recognised by anyone in indian railways and even by people. Passenger will just yell at other passengers who are in ticket queue about railway staff.

Today i'm travelling from tanuku to repalle. Change of train at "guntur".

The reason why i mention today is because i'm a frequent traveller.

I went to get ticket from counter which is on platform one.

Mr ravi kumar is busy in checking his phone and other staff member is busy in counting notes.. Since he's counting notes i went to him and checked with him if he got any change for 500 rupees he answered and questioned back with rude behaviour..

Fine i've to take that since i've choice. So i went to mr. Ravi kumar counter, he's very busy in checking his mobile phone.. Without checking cash box he said he don't have change for 500 my ticket price is 35rupess, staff said card machines are not working.

All the atms outside the station are out of cash, i walked all over the place at 2am to get 100rupees from atm. After 40mins of walking finally i got 100ruoess note from atm. When i came back to counter same person mr. Ravi kumar is doing same job checking is mobile phone. Are they appointed to serve people or enjoy themselves?

What if same thing happened to my sister/mother/wife next time they travel?

Is it safe for them to go out and get change?

Not just for women even for men is it safe?

I believe both gender should be treated equally. I also believe they get paid from us (Millions of people) they have to serve better than they were right now.

Why there is no change all 365days?

Not just this station every station i've been to since i'm was a kid. I heard / get same answer from railway staff.

I hope every railway station gets atleast one ticket machine with card and cash option with not just staff smart card.. Why are those machines out there are designed to be used with some smart card? Why not with cash and card option just like the one i tired to used in sc railway station which by the way is not working, it keeps sending every note back and not accepting cards.

Why do you invest in such waste equipment?

I have booked 3 train tickets from NJP to guwahati On 25 jul 19(PNR No- [protected]) in HBJ Agartha SPCL, This train was late more than 5 hours and we have not travelled in this train. I have filed TDR for cancelling this ticket. But today when I checked the TDR status it is showing that "as per chart passenger has travelled"
How it is possible?

Date: 24/06/2016 La complaint Is nanded
Mazi agodar tr compaint Geyla tyar navte Nanded PSI.Mr.Bhalerao Vinti Karun Complaint Keli Pn Parbhani Madhi He Compalint Geli Ahe Title PSI Mhntat Tapas Chalu Ahe Ha tapas Kiti Divas Chalnar Mla Mazya Complaint Cha Tapasa Madhi Hacha ch Parbhani Railway Policachach Hat ahe Tri Yachi Purn Pane Choukashi Hoivi He Vinanti Ahe.
Plz Mla mazya Complaint Cha Jra Kalji Purvak Vichar Kra.
Attach The FIR

Dear sir i booked a parcel which is motor bike from gwalior to moradabad & forwarding no : a[protected] & railway language ticket no: 1453867. But when i asked them about the status they said that they don't board it from gwalior yet they don't have slr coach in train. So please solve that issue as soon as possible. Their is some weekly train from gwalior to moradabad via bareilly & more from vai delhi new delhi.

Regards arun

I was going from delhi to gauriganj by kashi vishwanath train no. 14258, s3-66 berth and s3- 69 berth on 12.07.2019. Between jais and gauriganj station a man theft my bag and jump (Bag chhin kar chalti train se utar gaya) from the train. When i reached my station gauriganj i told to station master and rpf then informed to 100 no. Pcr, then i informed to grp pratapgarh railway thana incharge mr phool singh ji. He call me write an application for bag lost inspite of bag thet.
There was 2 new mobile phones iemi no. [protected] and iemi [protected]. Cash 17000/-, golden ring, chain (Mangal sootra) bichiya, jhumka payal atm card, jewelery of grand dhaughter in law (Natin ke gahne etc)
Kindly lodge my complaint and help me finding my bag.
Regards
Ram lawat
[protected]
Email :- [protected]@gmail.com

Hi team,

I filed tdr for the train running late for more than 3 hours and even though we didnt travel by it, the claim was rejected with the statement : "as per chart, the passenger has travelled".

Pnr no. [protected]
Train no.: 15602

As the train was running late by 7 hours, i booked tickets in another train (Brahmaputra mail-14056) on the same date and travelled through that only.

Pnr no. [protected]

This is not possible for the same person to travel in two trains at the same time.

Kindly get this verified and get my money refunded.

Dear Sir,
I Navit Parmar Booked my bike(No-HP 19B 4235 HERO HONDA HUNK Black Colour) from JALANDHAR CITYTO RANGIYA JN ON 26 jul 19 in Amritsar-Dibrugarh Express(Train No.-15934) along with my ticket. Receipt No. is 862081.
The Bike is loaded on JALANDHAR CITY Railway Station in front of me but it is not delivered till now on RANGIYA JN Railway Station. And it is expected to delivered on 11th 28 JUL 19 after arrival of train here at 2130 HRS.
I kindly requested you please look into the matter and inform me.

Thanks and Regards.
NAVIT PARMAR
Contact No.-[protected]
Email Id - [protected]@gmail.com

Submit

Purple colour American tourister backpack belonging to Sri Satheeshkumar P S, Assistant, Central Water Commission, Monitoring Directorate, Chennai, containing 2 small diaries, spectacle (Sankara eye hospitals), SBI credit &debit cards, PAN card, Office ID card (Central water commission), Aadhar card & cloths lost at Guindy station platform on 18/07/2019 at abount 8 P M.

Respected sir,
I mr. Maqbool mehmood sable residing at orchid metropolis is writing this letter to kindly bring in your notice that below my society resident area there is a shop named kurla sweets shop no:01. According to our building plan that shop is legal and we don’t have any sort of problem with the sweet shop. But due to large space available and left in the shop the owner has partitioned the same shop in to two more shops. Accordingly, those two shops are illegal as per the building plan. (Building plan attached for reference).

Out of the two illegal partitioned shop, one shop consist of railway ticket counter (Jtbs window no:78) this ticket counter has opened in illegal. Shop. Due to this we the society tenants are facing numerous problems. Due to the outside small space, a lot of crowd is gathered daily at the ticket counter to purchase railway tickets due to this crowd it is very difficult for us to enter the society premises. Due to the long queue for the tickets it is very difficult for us to enter into our society. Mostly, there are men and boys gathered around the ticket counter and harassing the female tenants by not allowing them the space to move and enter and also by passing the foul comments.
We are seriously into very vast trouble due to these illegal shops and these shops need to be moved out. Also, we kindly inform you that even the builder has declared these two shops as an illegal shops and also according to him the extra made entrance is illegal. (Builder written copy attached for reference).
We are seriously into very vast trouble due to these illegal shops and these shops need to be moved out. Also, we kindly inform you that even the builder has declared these two shops as an illegal shops and also according to him the extra made entrance is illegal.
With reference to the above mentioned matter we haven’t received any positive response after so many complaints and problems. The complaint was filed individually as well as with our society group but in vain. The problem still exists and we are continuously harassed. Kindly please take a strict action on the above matter. We seriously need a fruitful action as soon as possible.

I sincerely request you to please look in to the matter and help us out as soon as possible as it is becoming an immense problem for us.

I will be waiting for your kind and prompt response, it will be highly appreciable.

Res sir mera naam ashish dodke hai mere papa baban maroti dodke ki pension sbi bank kalmeshwar 441501 branch mai aati thi lekin unki death 18/5/2019 ko ho jane se ab mere mataji sudha baban dodke jinka usi sbi bank mai ac hai unko milne ke liye maine sbi branch mai 2 bar document jama karawaye lekin abhitak pension ke bare mai koi bhi update nahi mili sir maine railway officer mai bhi application di hai lekin unke tarafse bhi koi reply nahi says bataiye sir mai ab kya karu n
New ppo no. [protected]
Old ppo no. [protected]
Contact no [protected], [protected]
Sbi branch kalmeshwar
Branch code -11423

Hi,

I was travelling in train from dadar to shirdi on 22nd july.. Around 2-3:30 am (23 july), my handbag (Black and gray colour) is stolen.. I reported the same to ticket checker. He filed a complaint but i cannot see any progress on that.. I filed fir as well. My handbag was having cash (Approx 5000), gold ring, chain, iphone charger, earphones and important documents..

Please revert in case any information..

Thanks,
Anjali

Adhar card of member (Anjali, suman) also there in handbag..