Claimed

Indian Railways Complaints & Reviews

1.3
Last updated Apr 12, 2024
Complaints 6269
Resolved
1580
Unresolved
4689
Quick Links
Statistics
Share
Contacts

File a complaint to Indian Railways

Having problems with Indian Railways?

File a complaint and get it resolved by Indian Railways customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Indian Railways
Customer Service Contacts

Indian Railways Phone Numbers

Phone
+91 11 2338 1213
2276
749
Mobile
+91 97 1763 0982
2043
624

Indian Railways Website

Indian Railways Head Office Address

Rail Bhawan, Raisina Road, DL, India
New Delhi
New Delhi District
Delhi
India
110001

Indian Railways reviews & complaints page 51

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
B
bmsharma0
from Mumbai, Maharashtra
Report
Copy

mobile phone charging point

Sir,
Mobile charging point of coach number s8, birth number 1, train number 15632 is not working. My pnr number is [[protected]] date of journey is[27-07-19]. We crossed new bongaigaon station nearly 10 minutes before. We are facing problems to charge our mobile. For this we are wondering here and there. Please send the maintenance team as soon as it is possible.
Thanks...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I
iamnaveenk
from Delhi, Delhi
Report
Copy

my mobile phone stolen by passenger

Address:Kapurthala, Punjab, 144411

On 25 july 2019 i was travelling from h nizamuddin to jalandhar cantt in chattisgarh express (18237) in s4 seat 33. Passengers of seat no. 34 and 35 were sitting with me and they were going to phillaur jn (Punjab).in morning at 5:20 am they were about to leave my mobile was in charging. I slept and when they leave the women took my phone when they were gone the passenger of seat no. 35 wake me up and told me that the women have taken the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
SarikaV
from Agra, Uttar Pradesh
Report
Copy

incessant horn blowing causing irreparable health hazards

Address:New delhi

We are residents of friends colony (West), new delhi. The railway track runs right behind our row of houses - western india bound trains are part of the network. The frequency of passing of trains has increased manifold over the years with the train drivers blowing defeating horns repeatedly at all hours of the day and night. So much so, that it is difficult to get even the bare minimum hours of peaceful sleep, leading to stress, anxiety...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
Lakshmi devi S
from Mumbai, Maharashtra
Report
Copy

delay in arrival daily

Sir,
I travel from bangalore to tumkur on daily basis for my work. I take a train from ksr which is supposed to depart at 7 45 am. Ksr-chitradurga link passenger 56515/56519. Since for more than a month the train arrives late at tumkur on daily basis. This is become a routine. This is causing a lot of inconvenience to daily commuters.

Regards
Lakshmi...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Adorable Abhi
from Varanasi, Uttar Pradesh
Report
Copy

unauthorised charges at cycle stand

Address:Anand nagar, Siwan, Bihar, 273155

My name is abhishek and i would like to draw your attention that here at anand nagar jn. Cycle stand charges at his price. He doesn't charge as per price list of indian railways. Even if we are keeping our bike for 1 hour then also we have to pay the same. We are being suffered with it. Kindly mention this complain and get it resolved soon. We shall be thnkful to you....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nirod Kumar Behera
from Mumbai, Maharashtra
Report
Copy

bike parcel not received after 16 days of booking

Dear authority,

I had booked my bike on 11/07/2019 from rajkot (Rjt) to kishanganj (Kne) through okha-guwahati express. As per the discussion with the office staff my parcel is loaded on same train on the day of 12/07/2019 and was expected to deliver by 14/07/2019. Unfortunately, the bike did not come at the destination ie, kishanganj (Kne) till date.

This is miraculous. How such poor service from world's largest...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
निर्मल
from Mumbai, Maharashtra
Report
Copy

double parking charge then railway price list

सर आपको अवगत कराना चाहता हूं कि मैं निर्मल जैन आज दिनांक 25.7.19 सुबह 5 बजे आगरा फोर्ट रेलवे स्टेशन पर अपना स्कूटर लेने पंहुचा । वहां पार्किंग पर बैठे व्यक्ति ने 24 घण्टे के 60 रुपये...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
C
cpt4cinema
from Hyderabad, Telangana
Report
Copy

rpf police kurnool andhra pradesh

Address:Kurnool, Andhra Pradesh, 518004

Rpf police kurnool blackmailing the public (Who parked the bikes in vacant place before station where no - no parking boards available and all autos are staying for picking up passengers) to pay fine stating that you have parked in no parking area. Further they are insisting to pay fines of wrong/irrelevant/not made offence such as smoking and selling cigarates though not done the offence stating that if booked for no parking u need to pay...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ashish Ghodeswar
from Pune, Maharashtra
Report
Copy

lost my expensive jacket

Address:Chandrapur, Maharashtra, 442401

While traveling from bangalore to chandrapur on 22nd july 2019, i forgot to pick my jacket which is of light grey color and a novel named "the last lecture". Coach was b8 and seat no 11. I want the jacket back. Please can you tell if it's possible. I can come to collect it if you can not courier it. Please help me. It is my favorite jacket given by my sister...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Akshay Adme
from Mumbai, Maharashtra
Report
Copy

non delivery of bike above 60cc and below 350cc

Dear sir,
I, akshay adme booked a parcel containing a bike above 60cc and below 350cc at durg jn. To be delivered at gwalior jn. On 18th july, 2019 (P. R. R no:[protected]. But parcel is not delivered yet. I have contacting gwalior jn since day 1 but they are saying parcel has not been received yet. When i was trying to contact durg jn they provide me some information like the parcel loaded on 18th of july on train no-18237. Please...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
BABU LAL TAKER
from Delhi, Delhi
Report
Copy

charging socket

Sir,
Mobile charging point of coach number s10, birth number 30, train number 12918 is not working. My pnr number is [protected]. Date of journey is[protected]. We crossed katni station nearly 30 minutes before. We are facing problems to charge our mobile. For this we are wondering here and there. Please send the maintenance team as soon as it is possible....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mohitgupta9294
from Mumbai, Maharashtra
Report
Copy

loss due to chain snatching

Sir my family in which FATHER MAHESH PRASAD GUPTA, MOTHER SANDHYA GUPTA, SISTER RITU RANA (MARRIED) was travelling from damoh (M.P) to bilaspur (C.G) IN BHOPAL BILASPUR EXPRESS TRAIN NO-18235 ON 6/7/2019 TO 7/7/2019 BIRTH S2-3, S2-7, S2-8 AROUND 4 AM in morning my sister GOLD CHAIN around 12GRAMS snatched by thief inside train and my sister yelled loudly then everyone woke up and have seen him jumping of the RUNNING train THEN WE HAVE FILED...
+8 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Gomtesh Tapkire
from Gadhinglaj, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ticket booking fail on yatra.com

Address:T3, Rajani Tereces, Rajarampuri 6th lane, Kolhapur, Maharashtra, 416008

My railway booking ref. Igagozgbi2 rs. 2300/- from miraj to vadodara & igagozdzf3 rs. 3298/- vadodara to miraj
Was deducted from bank account on 14 july 2019 at the booking time it's shows your amt refund in 4 to 5 day till date we not recieved amt.

Please do the same as early as possible
Thanking you
Gomteshwar tapkire
[protected]@gmail.com
[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Satyesh MAURYA
from Ludhiana, Punjab
Report
Copy

theft of handbag in the train

We are travelling in the train no-15651 from GKP TO LDH ON 02/07/19 AT BARTH NO A1 39, PNR NO- [protected] . in the night after 2.30am on 03/07/19 our hand bag was theft we notice that at 5.30am . we complaint about this incident to rpf they made a complaint at helpline no-182 we also register the complaint at TTE BOOK AT AMBALA CANT complaint no-003 at 7.45am. we lodged the zero FIR at GRP LUDHIANA NO- 169.
PHYSICAL LOSS -20000/-...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Amiit Sahay
from Piro, Bihar
Report
Copy

berth occupied by another person.

Address:Patna, Bihar, 800002

Pnr:[protected], trn:13005, doj:22-07-19, sl, pnbe-bsb, dp:03:50,
Amit kumar sinha, s6 14,
Fare:155. This rail travel is insured.
Above are the details of my ticket.
A person ia. Forcefully occupying my berth and is not vacating it he is abusing me.. I have tried every possible means. Tte is saying we are helpless. Rpf is saying they cant take any actiin without tte.
Now, i am travelling standing in crowd....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rohitsurendra
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ipad left in train

Address:No 3, 5th main, SBM Colony, Anand nagar, Bangalore, 560024

I have left my ipad in the pouch of front seat, details of my ticket from mysore to bangalore in today’s shatabdi train is as mentioned below. Request you to please help me get back my ipad. My contact number is [protected]. Pnr:[protected], trn:12008, doj:21-07-19, cc, mys-sbc, dp:14:15,
Rohit surendra+2, c11 45, c11 46, c11 47,

Regards,
Rohit...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
from Lucknow, Uttar Pradesh
Report
Copy

ticket collector bribery

Address:Gurgaon, Haryana

My self vikash singh and i have travelled in ajmer jan shatabdi express (12066). I have caught this train from gurgaon and there was no any online ticket available of this train that time and it was a emergency so i caught the train and when ticket checker mr. P n sharma asked me for ticket i have told him for ticket not availability so i pay 350$ fine for that. But i see there was 8 to 10 passengers was without ticket and they all told him...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Aradhya Sacisuta Das
from Kolkata, West Bengal
Report
Copy

about my co passenger

I am traveling
Puri to howrah jn, date 20/07/2019
Puri hwh express (12838), sl,
Boarding: 20:10 hrs, 20 jul,
Arrival: 04:55 hrs,
My seat number s6 11 and
My come passengers who came with his family and they may be came from cuttak city. Time approx 10.40 pm. And after 20 minutes i told them to switch off the light. They just ignore and may be after 20 minutes other passenger told them to switch...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Amit Vishwakar
from Jamshedpur, Jharkhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my passenger harassing me

Address:Kataitikar,sahjanwa,gorakhpur,uttar pradesh, Gorakhpur, Uttar Pradesh

My copassenger who is sleeping in day time, i asked him to give me some space for sleeping but harassed me by saying that he is chief in some department in railway he will throw me out by saying rpf police on katihar station. He says that he has much power in railway department and threatening that you are going to be put in prison and saying me that you are crude in nature to people seating nearer. But as i mention say him make me sit on...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
NAVEEN Padalale
from Belgaum, Karnataka
Report
Copy

most luggage in hazrat nizamuddin goa express in train no is 12779

Address:Jalalpur Road Bhiradi, 591217

Dear sir/madam,
I am naveen padalale from bhiradi of talks raibag and dist belagavi while coming yesterday on 19/07/2019 from the belagavi to raibag i unfortunately left my luggage in trian itself i was travelling in general compartment after the s 11 conpartmenr.8nthe train no12779 i. E hazarat nizamuddin goa express. So pleasd help me the luggage was class one contractor meters and safety equipments i written my friend no on it...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy