Indian Railways Complaints & Reviews

I have parked my two wheeler at New Delhi Railway Station on 5:32 AM at New Delhi Railway Station. Person at parking area, collected Rs. 20.00 as entry fee in morning. At night, he has collected rs. 100.00 from me by force and denied to reduce rs. 20.00 from total bill and said, it was entry fee. However, as per bill, i have to pay Rs, 100.00 only.

I am pregnant and travellinf from virar to Andheri.
I request government should reserved seats for the pregnant womens in ladies comparrment also during the initial statge also.
Its really poor that ladies doesnt allow pregnent womens to sit, or its aukward to ask for seat from someone in such conditions.
If there will be resevered seats it will be easier for suffering woment to clim the seat.
I highly request our Railway minister to look into this matter and provide this facility to each nad evwry pregnent womens.

Thanks
Monika sharma

Respected sir i am dr.shazia ali travelling from modinagar to jammu in shalimar express in A2 coach seat no 35 since from last two.ours im asking railway boys to get water or ask for coldrink but for taking order for dinner they came three times tea man came i told him also.to tel some one for water but still no one is bother for that plzz sir take an action for ds other wise im going to complain on higher levels ds is my first n bad experience for travilling through ds train

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ConsumerComplaints.inIndian Railways Poor facility
Indian Railways — Poor facility

2 Reviews
India
I want to make complain regarding the facility in train 12578/Bagmati Express.

I catch this train on date 15 june 2019 from kengiri ...my destination is in Patna

The things are very bad in train;

1.A/C cooling is not working. its very hot inside coach.
2.There was no water in toilet &basin

3.whenever i go to attendent, he is not available there.

Please take some action against this improper piece of work

Sir,
my mother Mrs Manju Devi khaitan was travelling from Bengaluru to Kolkata in Duranto Express on 20th May '19. It caused a lot of problem when AIR CONDITIONERS were switched off for an hour till it was given green signal to reach the Howrah station. We were forced to bear suffocation and the heat. I can't understand why was this done.
I would request something should be done regarding this as it may not have been the first time.

Sir my name is sagar ashok nishane I was traveling from akola to Mumbai my ticket is confirmed. But due to some reasons I doesn't go to Mumbai instead of that my sister seat on my seat we have blood relation .when TT S.K Singh he have duty in Nagpur was come with other passenger who's ticket was not confirmed.after that he trying to harras my sister very badly for leaving her seat.she also told him that if any penalty require then she is ready but S.K Singh misbehave with my sis.and file extra money from my sister...I want to file Complaint on S.K Singh and I request to irtc to punish him...

I am travelling in Jhelam Express 11077, S10 and even after using SMS system nothing work out people without tickets or unreserved sleeping and making noises. This is my 2nd complaint nothing got happen in last one hour if some critical situation may happen this is how you treat people ?
Please shift people without or unreserved tickets to general or at least remove them from our seats which I bought via premium Tatkal.
Seat no. 1-7, S10, Train no. 11077
Regards

I had planned my journey and booked connecting train tickets (Secunderabad-Nagpur & Nagpur-Rourkela) 3 months in advance. My journey date was 31st May from Secunderabad(PNR-[protected]) and 1st June from Nagpur(PNR- [protected]) but due delay of my first train for more than 2 hours (Traing Number – 12771), my connecting train(Train Number – 12101) from Nagpur was left before 12771 reached to the destination. Even I had my berths confirmed in both the trains I suffered a lot to travel from Nagpur to Rourkela just because of your fault as you delayed the train for more than 2 hours from originating station itself with no reason.

When my connecting train missed at Nagpur Station because of delay of first train. I was suppose to get full refund of my ticket but even I filed TDR for the same against PNR Number - [protected] within the Time frame at 10:37:26 HRS (please check the screenshot attached).which is completely valid reason to file TDR but my TDR was repudiated/rejected with an INVALID REASON.

My question is…

why Railway does not provide any kind of alternate option if first train is late and due to this passengers misses their connecting train.
Who will be responsible for this physical/mentally harassment as well as for the financial loss?
If Railway is not able to provide any alternate option to their passengers (even because of railway’s fault only), they should provide full refund of passengers ticket (If passenger misses their connecting train because of late of 1st train).


I spent too much of my hard earned money also too much harassment while traveling from Nagpur to Rourkela just because of Railways Fault. Who will is responsible for this ????

The bedroll provided is very dirty and with spots which is not usable.
While complaing to the attendant, he replied that they are helpless and to log complain for it.

We are honest taxpayers and are honnest citizen, these services are really not acceptable.
Hope to get positive response on this matter.
I also approached the TTE and requested for providing me the complain book, which is yet to be provided to me.

Rgds
Sriparash Mohanty
[protected]

I had booked a train ticket on 09/02/2019 in Garib Rath Exp (Train No. 12517, DOJ : 16/05/2019). but i had cancelled the ticket on 10/05/2019. the refund amount Rs. 1370/- supposed to be credited within 3-4 working days, but it's not yet received. i had contacted with IRCTC through email in which they had replied that they had already refund the amount to bank. when i contact with State Bank of India customer care they replied that they can not entertained regarding this, asked me to contact IRCTC

श्रीमान जी
मै रेलवे स्टाफ में जॉब करता हूं और रेलवे क्वॉटर मंडावली में रहता हूं। मेरे आस पास के रेलवे स्टाफ के कर्मचारी अवैध रूप से लोगो को रेंट पर रख रहे हैं।जिससे यहां पर क्वार्टरो के सामने रेहड़ी और और लोग पैसे ले कर पार्किंग खोल रखी है। इन क्वार्टरो में एक एक क्वार्टर में दस दस लोग रहते है।जिससे आये दिन चोरी और झगड़ा होता रहता है।इनमें कुछ लोग बदमाश टाइप के लोग भी है अत श्री मान जी से निवेदन है कि क्वार्टरो में रेंट पर रहने वाले के खिलाफ कार्यवाही करने की कृपा करे।
आपकी अति कृपा होगी।

Dear sir

My Name Prabhat Dabhi
Bhrugupur
Ta Chuda Dist Surendranagar Gujarat 363415
Mo. [protected]

My bike hero Splendor GJ13HH8338 has been stolen from the boundary of the railway station near Chuda railway station, then i have complain in Gujarat Police complained but they refused to complain. They have to say that this has been stolen from the extent of the railway then register a complaint in the railway so Limbdi lodges a complaint with the railway station but they refused to complain, they say that even if it comes out of the railway limits, we will take initiative They will tell you and check you out

Not taken FIR

Please tell me where I have to complain Maybe my bike will be used for any criminal activity, its responsibility will not be mine.

Thanks

After so many years inspite of having a train station bhiwandi is still waiting for the dream and convenience of having a local train connectivity its very difficult for people to travel through st buses and sharing autos and cabs specially for the female commuters plz kindly do something for the people of bhiwandi and start local train services from atleast on current tracks and freqeunt trains and connect it with thane with local trains

All of the trains passing the railway gate near Karnataka University crossing (Dharwad, Karnataka) crossing produce lot of noise pollution by powerful and long honking. I think compared to previous old engines, these new engines have more powerful horns. When trains pass through cities/town, they should have alternate less powerful horns and also pilots should make short honks instead of long ones.
Around 3 to 4 trains pass this crossing every hour and long powerful honking is creating lot of inconvenience to the residents of this area. We request you to take some action regarding this issue.

Railway crossing: Karnataka University/Sreenagar
City: Dharwad
State: Karnataka

Sir/madam,

i lost my traveller bag from kerala express 12626, i lost it when i was travelling to ernakulam town to vaikom road 09-june-2019.The bag is American Tourister black in colour. Your requested to find it out.

Train no:12626 kerala express
Missing date: 09-june-2019
That was 07-june-2019 arrival from new delhi and departured 09-june-2019 in trivandrum cntrl

I am using this station since 2 years. And everytime I come here, and find waiting room is locked. Passengers are lying on the floor, chairs etc. Even for passengers of 2AC, have to sit outside.

And when told at station, railway employees say -" we don't have key of waiting room. "

Also most of the year, it rains in Udupi, and station is not even covered. Passengers have to go in rain and catch the train. br...

Sir
I have booked 03 nos of Parcel at Station KOTA Jn to Bhubaneswar on Dated[protected] . Out of which 02 nos of parcel delivered at BBSR stn on[protected] and one Parcel is Still Missing to till date which contains some important study materials and which hampering a lot to my study & Exams
Please help me to track and deliver my parcel and I promised not to book any thing through INDIAN RAIL in FUTURE.

ADYASA MISHRA
PRR NO- [protected]
[protected]@gmail.com

Sir I am shadab uddin I have reserve second chair in kalka mail train no 12311 my PNR-[protected]
Dt:09-06-19
Frm FZD to SZM
Cls:2S

Sir when i come someone occupie my seat and he threaten me and not to leave my seat

Sir plz help me

Plz take a necessary action on request for given me my reserve seat

My mobile no is [protected]

Regards

I am traveling with an infant and 3 year old children. I had booked ticket and asked for a confirmed lower berth. But after chart prepared I was alloted 2 upper births.
PNR-[protected]. I had called several times at the Railway but the people are very very rude. There is no greivance cell also. I am traveling by Suryanagri Express on 9th June 2019.

STALL no 19 person which is situated on visakapatnam platform no 6&7 was overcharging people for selling cold drinks and snacks, this incident happened with me on 6/6/2019 while travelling from vskp to ltt train number 18519 at 11pm.The Person who was inside stall describes him as abdul murtaza and behaves like street gunda, he did not allowed me to take pics of stall nor he provided me the stall contractor number, instead took my mobile when i was trying to take pics of stall no 19.