Indian Railways Complaints & Reviews

Sir, i have booked my bike honda shine sp at sriganganagar jn to sachin kumar gwalior but bike is not received at gwalior jn mp. Railway parcel office staff gwalior fsays we dont receive bike from sriganganagar jn to gwalior. Sriganganagar railyway staff says that bike is booked for gwalior and uploaded in train. Plz take necessary action.
Vinay shrivastav
C/o 56 apo airforce.
Suratgarh (Raj) [protected]

Both trains leaves from mumbai almost at same time in morning. Both trains has same stops. It better that train stops can be staggered.
E, g. After ratnagiri both trains stops at kudal. My suggestion is to skip a halt at kudal for jan shatabti & instead it should stop at sawatwadi. Because jan shatabi has a stop at kankavali prior to kudal.
This will be beneficial for passengers travelling by these morning train will have a stop at sawatwadi. Presently none of these morning train stop at sawatwadi. Please consider this suggestion.

I booked my bike on 25 march and it delivered on station on 10th april but i did not received any sms or communication from railway department regarding the delivery. I waited till 15th then i started contacting to bangalore railway station master number, from where the parcel was booked. But calling more then 50 time they did not pick up phone and whenever they pick up the phone they did not given any confirmation regarding my parcel. I requested them so many time but they always says will inform later. My home town is 374 km away from danapur railway station. Which is far and hence i did not went to station for enquiry. But when it cross my limit and i did not receive any email then i thought something is wrong. I went to danapur station and when i asked about my parcel they said its already delivered on 10th and i have to pay 6771. This amount was huge and they said i can file complain once i pay the amount. I paid the amount to take my parcel. I request you to refund or give concesation in my paid amount. There is no fault of mine. I did not received any message for which i waited. My ppr number is [protected]. I have attached the recieved which i have paid.

I parked my motorcycle in ernakulam south railway station at 12 may 2019. Kudubasree operated that parking staff will charge rs 20 as their minimum charge. But the actual minimum charge is rs 5. Invoice number a7092. Its the regular cheating happen in ernakulam junction railway station. And i compliant to the station master.. Compliant number 550900. Kindly do the needful for this cheating

To,

Drm sir,
Hazrat nezamuddin

Sub - parcel missing (House hold)

R/sir,

I shamim ahmad had booked my luggage (Scootey) on dated 8 may 2019 from pune to nezamuddin (Parcel no. B738767), but till now i have not received my parcel.

I inquired in pune, they informed me that my parcel had moved from pune on 9 may 2019 by train no-22685-chandigrah karnatka sampark karnati exp.

I have inquired at h. Nezamuddin parcel office several time but the parcel officer is not taking any responsibility.

Sir, i am in private job and hence i cant take leave and go to the railway station daily.

I attached the billty copy herewith please open this attachment & understand my problem.

Kindly look in to this matter & do the needful to enable me to get luggage at the earliest and without any further delay. I would very much thankful for your kind co-operation

Thanking you.

Your faithfully

Md shamim ahmad
Mob. Number -[protected]
Email :- [protected]@gmail.com

Dear sir i have booked a box which was black color painted and having 40 kg from bikaner railway station to bhubnaeswar on 23 april 2019. The railway receipt no is 296859. The box has not reached at bhubaneswar after 18 days completed. The railway authority of bikaner saying they have despatched the box by train no 14709 on 28 april 2019. R/slt ii no 13724.. The parcel has not reached at bhubaneswar station. However it has already 18 days completed. May i request pl take necessary action..

Sir,
My name is joe nishanth
I travelled on 7-05-19 from chennai egmore to valliyur in ananthapuri express 16723
Coach: b2
Seat no: 16
I left a luggage black colour
Packed with clothes under nearby side seat
I left it behind in urgency
Could anyone please help me to get it back
I need it back please help me
If found
Reply to rica. [protected]@gmail.com

R/s,
My name is tarun denbani.
On 29 april 2019, nearly 12.30 am (Not exact), i visted to the ticket counter. I told the person that "i have booked ticket through uts app (Book and print paper option), but atvm machine is not working. So, i request you to kindly give me ticket, whatever details you require for that i will give you."
Now read carefully what he said in a very arrogant & aggressive manner, "you people will never understand, why you have booked the ticket through app, you don't know atvm machine has problem that's why book ticket here only. First come and then check machine, whether it is working properly or not, then book ticket only. Don't act oversmart."
And at last he take my details like mobile no and booking id and gave me ticket.
Now sir, i am asking question to you that, "is this illegal to book paper ticket on uts app and print at counter, as uts is clearly showing that 'book anywher and print ticket at originating station".
I asked him name also, he told me his name is mahajan, then i again asked his first name, he told, my name is not mahajan, my name is vijay devar.
After confirming from my friend, his genuine name is viju devar.
Sir, these are the people who are discouraging the people for digital india.
So, i request you to kindly take strict actions against him as he was on-duty officer.

Thanking in anticipation

Details:-
Mobile no : [protected]
Email id : [protected]@gmail.com
Type of ticket : platform ticket
Booking id : 552

Complaint reference no : w/cr/bsl/[protected]
Now read, the solution i received from their complaint depaartment.
"sir, the statements of both the booking clerks who worked in 16/24 and 00/08 hours shifts were obtained to redress your complaint without any prejudice. The booking clerk who had just concluded his shift duty of 16/24 hours was still in the office to complete the formalities of monetary transactions done during the above mentioned duration. He stated that shri raju dhivar did not misbehave with the complainant instead he collected the necessary information and printed platform ticket which was booked through uts app. Any explanations sought from the railway employees cannot be made available to the complainant. If you are not satisfied with this reply, a ‘confronted enquiry’ can be called in which you may be required to be present at your own expense at drm office, bhusawal."
"

Sir, now tell me if you ask from criminal that whether he has commited crime or not. Then, ofcourse he will say"no, i have not done any crime."

This is indianrail investigation.

I am submitting a complaint against the ttr in the train 12686 (S1 compartment). I have seen the ttr shouting ang pushing a person in the presense of police staff. I dont know whether that person has ticket or not the behavior of ttr was disturbing others as he shouts loudly when i was sleeping (Around 4.45 am). I am complaing against his behaviour since he unnessarily shouts and disturbed the other passengers in the train.

I feel it's very bad and humiliating to that person to whom the ttr shouts if he has ticket. Instead doing the service, ttr disturbed me and i feel others as well as most o[censored]s where in the middle of deep sleep.

Thanks

To,

Chandigarh drm

Dear sir,

Sub - parcel missing (Bike)

Dear sir,

I davinder singh had booked my luggage dated[30.04.2019] from chandigarh to panvel. Jn (Parcel way bill no. M415289), but till now i have not received my parcel.

I inquired at both stations, they informed me that my parcel had moved from chandigarh on[30.04.2019] by train no. 12218.

I have inquired at panvel parcel office several times but the parcel officer is not taking any responsibility.

Sir, i am a pvt employ and hence i cant take leave and go to the railway station daily.

I attached the bill copy.

Kindly look in to this matter & do the needful without any further delay. I would be highly obliged.

Your faithfully

Davinder singh
Mob. Number -[[protected]]
Email :- [protected]@gmail.com

To,

Panvel drm

Dear sir,

Sub - parcel missing (Bike)

Dear sir,

I davinder singh had booked my luggage dated[30.04.2019] from chandigarh to panvel. Jn (Parcel way bill no. M415289), but till now i have not received my parcel.

I inquired at both stations, they informed me that my parcel had moved from chandigarh on[30.04.2019] by train no. 12218.

I have inquired at panvel parcel office several times but the parcel officer is not taking any responsibility.

Sir, i am a pvt employ and hence i cant take leave and go to the railway station daily.

I attached the bill copy.

Kindly look in to this matter & do the needful without any further delay. I would be highly obliged.

Your faithfully

Davinder singh
Mob. Number -[[protected]]
Email :- [protected]@gmail.com

Dear indian railways,

Tindivanam is near to chennai, almost 150km from chennai.
Tindivanam is big junction of pondichary and chengee, and tiruvannamalai town places.
Tindivanam is main junction place near to chennai.
The daily train 12605 pallavan - super fast exp. 2nd seating train is stopping is not available in tindivanam - tmv railway station.
Tindivanam & around members are requested to stop the train in only 2min.in tindivanam stop. Its helpful most of public.

Thanks & regards,
Eajas a

I booked my ticket on 26th march 2019 for new delhi to patna junction 2nd june 2019 from old delhi railway booking counter, payment made by my debit card, and i cancelled my ticket on 11th april 2019. The refund is not found till now on dated 03 may 2019. According to railway rule he refund is made with in 7 days. But its is more than 7 days. When i get my refund.
Pnr number is [protected]

I travelled from dehradun to delhi via the nanda devi express 12206 last night (1st may). It arrived this morning (2nd may) and i left my jacket on the train.

The exact location of my jacket (Where i left it) is - the upper berth of seat number 44 in coach a1 of nanda devi express train number 12206. If this complaint dealt with soon enough, it will be seen wrapped around the pillow at the edge of the berth.

It is a black jacket, with a hood, and it says 'aw' at the back. The front of the jacket has 'alan walker' written on the upper right. I have attached an image of the jacket as well.

Complant against wrong information updated by tte
I filed tdr for transaction id# [protected] (Pnr no [protected]) train no 22420 suhaildev express 04 hrs before, due train late more then 4 hrs, at 1748 hrs before departure time of train.

I have not travelled in that train because i travelled by another train no 13430 anvt to malda town with pnr no :-[protected] and transaction no:-[protected]
And now tell me how it is possible for one person to travel at two train at same time.

It is clearly fault from tte on duty who wrongly mentioned that i travelled.

Please arrange refund of my money & do take action should be taken against such officials.

Complaint by:-
Zahir abbas
Cont no:-[protected]

Wrong information updated by tte
I filed tdr for transaction id# [protected] (Pnr no [protected]) train no 22420 suhaildev express 04 hrs before, due train late more then 4 hrs, at 1748 hrs before departure time of train.

I have not travelled in that train because i travelled by another train no 13430 anvt to malda town with pnr no :-[protected] and transaction no:-[protected]
And now tell me how it is possible for one person to travel at two train at same time.

It is clearly fault from tte on duty who wrongly mentioned that i travelled.

Please arrange refund of my money & do take action should be taken against such officials.

I registered for irctc account for user id - mission178
With email id - [protected]@gmail.com

I think somehow during the registration process my request is not getting processed correctly. Every time i see the capcha verification is invalid with no characters shown that i can type. The captcha just displays some random image (Disgusting to see this again and again).

What is the problem with captcha or system i don't know.
Irctc gives only 6 tickets permission per account in a month
Still it doesn't gives proper service to create new account.
Even disha is of no help. It never loads on page.

I lost my bag in running train which is in red colour in that there is all my certificates, gold earrings, money and few clothes. If anyone find my suitcase or certificates.
Please contact me :[protected], [protected], [protected].
Name: a. Likitha
Address: ap state, vizaynagram district, nellimarla mandalam, near post office, pin code :535217

Dear sir
I just to bring your kind notice about the misbehaved tte in ac coach in haripriya express 17415 from tirupati to bellary.
Although my reservation was not confirmed with pnr [protected]. When we have asked for a seat initially he demanded for a bribe and when we did not accept he misbehaved with my family which includes me, my wife and 2 year son. Sir i told him very humbly that kindly speak properly, he started further misbehaved and started shouting on loudly in order to insult us as we did not accept his demand. He was not wearing batch and when i asked his name he again misbehaved. Sir in a country where we have so honest prime minister this is the behaviour of railway employees. I can recognize his face as he did not tell his name.
I request you to take a suitable action against the misbehaved, dishonest and disloyal employee of indian railways.

Regards
Vardan shastri
[protected]

I am traveling train no 12485 from nanded to ndls, in this train as superfast stopping only 1-2hr once. There is no pantry in this train. My co-passengers also in hungry. We are not getting single tea/coffee. Why the such things having indian railway. Some of my co-passenger having 3yrs child who also asking any biscuits to eat.

Very helpless feeling to help each other. Having from 11am only water.