Claimed

Indian Railways Complaints & Reviews

1.3
Last updated Apr 12, 2024
Complaints 6269
Resolved
1580
Unresolved
4689
Quick Links
Statistics
Share
Contacts

File a complaint to Indian Railways

Having problems with Indian Railways?

File a complaint and get it resolved by Indian Railways customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Indian Railways
Customer Service Contacts

Indian Railways Phone Numbers

Phone
+91 11 2338 1213
2276
749
Mobile
+91 97 1763 0982
2043
624

Indian Railways Website

Indian Railways Head Office Address

Rail Bhawan, Raisina Road, DL, India
New Delhi
New Delhi District
Delhi
India
110001

Indian Railways reviews & complaints page 60

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
Renjith Renganath
from Mumbai, Maharashtra
Report
Copy

pathetic schedule management : halting the train just before final stop for hours

Hi, myself and family with small kids are travelling in the kochuveli to yeshwantpur express train number : 12258 pnr: [protected].
The train started on time, but on reaching near bangalore it started halting at many places. As per schedule it is supposed to reach yeshwantpur at 9 :30 am
It reached near yeshwantpur (Just 10 km away) at around 9 :30 am and still hasnt started at 11 am. Why the hell the authorities are causing...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I am k. Balajee rao and i was travelling from tirupati to tatanagar in 3rd ac along with my wife who was ill. Our ticket was in waiting list but there were some vacant seats left told by the attendant. But the tte whose posting was from rajmundary station to vizag jn. Asked us 1000rs for the seat. He even blackmailed us that if we wont take the seat he will sell it to someother passengers. We unwillingly gave him the money due to my wife...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
teerathet
from Morena, Madhya Pradesh
Report
Copy

non delivery of electrical goods

Dear sir,

I have booked electrical equipments like water coolers fans and other electrical goods from habibganj to satna on 20/04/2019 & paid parcel charges of rs. 230 as per the calculation sheet, but the parcel has not received yet. Please do help us out regarding the same. Both stations habibganj and satna have no records where the parcel is? I am uploading the receipt of the parcel at the time of booking. Please find it...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
U
Uday sadhukhan
from Darbhanga, Bihar
Jun 7, 2022
This thread was updated on Jun 7, 2022
Report
Copy

let running of 20821

Pune santragachi humsafar express almost more then 8 hours let running. How i reach my home at mid night? Who is responsible for this let. This train have no pantry car so there have no food no water. It's a pathetic condition and very bad service from indian railways. Railway must be close this weekly express otherwise need to improve this service. Who will pay my all extra expenses with this journey and harrassment also!...
Helpful
7 other people found this review helpful
7 found this helpful
1 Comment
Report
Copy
U
Uttam196052
from Mumbai, Maharashtra
Report
Copy

delay in arrival at source and delay in reaching the destination

Address:560009
Website:www.irctc.co.in

I ms. P tripathi travelled from bhubaneswar to bangalore through train no-12504 kyq-bnq super fast humsafar express dtd.21-04-19 boarding time from bbs at 7.40 p m and will be reaching bangalore at 9.15 pm. The train was diverted somewhere in new jalpaiguri station, due to which it reached in bbs at 1.15 am late by 5 hr 30 min. This is a horrible service from indian railways... It was reaching bangalore by morning 7 am which is late by almost...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mahobia
from Hyderabad, Telangana
Report
Copy

irctc cheated in the name of retiring room booking at sealdah

Address:Plot 1138, Pragathinagar Opp JNTU kukatpally hyderabad, Hyderabad, Andhra Pradesh, 500090

There is no retiring room facility at sealdah station at present and i am struggling to reach to you but not easy and no solution to the inconvenience caused.

Transaction i'd [protected]
Pnr no [protected]
Rr no sdahrr1364568

Why did you confirmed the room when facility is disabled at sealdah.

Further you have not even notified for the same if it happened after booking.

I...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
Saurabhstar
from Mumbai, Maharashtra
Report
Copy

used blanked & bedroll

Used blanket & bedroll given in train no - 20840 rajdhani express (Ndls-ranchi), travelling on 22/4/2019.
The attender seems to be absconding from coach b-2 and he was not available in other coach b-3 & b-4.
Given a used blanket wherein somebody vommitted earlier, stinking and seriously looking to it, it was sufficient to make your stomach upset and tendency of again vommimitting there.
It's not expected from such an...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
L
Lipi Gandhi
from Ahmedabad, Gujarat
Report
Copy

lost luggage in the train

Address:Bharuch, Gujarat, 392015

I was traveling from anand to bharuch in jamnagar surat intercity train no 22960 on 21/04/19 and i when i reached home i realized that i have left my luggage in the train. Please help me. It is greenish brown color bag which contains my home and hostel keys as well as my college books issued from library and some clothes.
I also contacted 182 but there was no further response.
Please help me get my luggage back.
Contact...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
D
DEV asia
from Unnao, Uttar Pradesh
Report
Copy

diversion of train route without prior notice

Address:H.no-30, lallan Singh nagar, Sarsawan, arjunganj, Lucknow, Uttar Pradesh, 226002

Train number 12876 neelanchal expresss has been booked for 19 april 2019 under pnr number [protected] is diverted from kanpur and not going to to lucknow. The concern is that diversion of route is not imformed prior notice. It caused trouble my family members. What's wrong with railway facility. Please look into the matter and resolve the issue as soon as possible....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sonalnikhil
from Mumbai, Maharashtra
Report
Copy

the misbehavior with reserved passengers

I am traveling in 19202 train on 16 th april 2019. The tte misbehaved with us by selling our reserved tickets to other passengers and when asked he started screaming at daund junction. His name is bn meena 531. He also started warning us saying go and complain anyone.. I am not scared of anyone.
We are three people traveling. Our seats were s1 31, 31, 55. Already the ticket was checked before by another tte. This was so nuisance caused...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
F
Fa'c't Boy Telugu
from Mumbai, Maharashtra
Report
Copy

rpf constables forcefully occupied my reserved seat in indian railways

This is g maheswara rao now i'm traveling in train no. 15056 rmr af exp from bareilly to agra fort, my pnr no. [protected] and reserved seat nos
. S1 41, 42, 43, 44, 45, 46 with my family
But group of rpf constables forcefully occupied one of my reserved seat...
I requsted them to give my seat back but their reply very rude, further i informed the whole scene to tte, tte also ignored the situation

Please...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shashikala Chinchole
from Mumbai, Maharashtra
Report
Copy

unauthorized/wrong charges applied for half tickets

Address:Mumbai City, Maharashtra

Hi Team,

I was traveled from Ram Mandir to Lower Parel on 14.04.2019 and took tickets at Ram mandir for one Extension and 2 half tickets, but Ticket master given me 1 adult and 1 child/half and fare was same Rs 20 per head return and extension Rs- 10

When I asked him for half charges he was argue with me instead of help and given ticket with full charge with forcefully. His behavior was very rude and arrogant....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
jimmy 1983
from Hyderabad, Telangana
Report
Copy

undue delay of train

I booked ticket in kacheguda tatnagar special fare train. It was scheduled to come to rajahmundry at 9.20pm. Indian railways collected extra fare from passengers citing it as special fare. The train did not reach rajahmundry till 12.35am. Such pathetic administration by our railways. Collecting extra money and not maintaining time. Even worst named trains passed by. I paid extra in view of reaching my destination in time. When will our railways...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Prabir Mohanty
from Mumbai, Maharashtra
Report
Copy

delay of train no. 08302 on 11/04/2019

On 11/04/2019 i am travelling from banaswadi to sambalpur on special train. The train no. Is 08302. It was delayed by 5 hours. Due to which i suffer a lot with my health issue. Also there is a problem of water which should be filled by the given junction. But still delay of 5 hours was mjor problem for me as well as for all passengers who are travelled.
So it's my kind request you to please provide a justify reason for this delay....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
dcostahyac
from Delhi, Delhi
Report
Copy

refund for train diversion - sr. citizen woes

Address:16B/22 2ND FLOOR, BRINDAVAN SOCIETY, BRINDAVAN SOCIETY, 400601

Friday05apr 2019booked
Pnr number: [protected]transaction id: [protected]
Train number/name: 11014 / lokmanya tt expbooking date: 31 jan 2019
From: ksr bengaluru (Sbc) 05 apr 2019 to: thane (Tna) 06 apr 2019 13:38 hrs - ticket type: e-ticketvikalp status: no
Boarding station: ksr bengaluru (Sbc) date of boarding: 05 apr 2019 16:00 hrs - booked from: irctc website
Kindly note that i did not receive an...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
D
Dhirendra_748028
from Mumbai, Maharashtra
Report
Copy

overcharging on food products

Name-dhirendra pandey
Pnr - [protected]
Issue - pantry persons are charging extra money on each product.
I am travelling on 18508. Here i faced below mentioned things.
1. I asked for water they are charging it 20 rupees instead of 15.
2. I asked mango fruity they are charging 20 however, mrp is 15 rupees.

This not about just 5 rupees. This is about the right and wrong. Many of passenger facing...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
selva v
from Bengaluru, Karnataka
Report
Copy

mobile phone lost/theft

Address:138/c,Kumaran Kudil annexe second street,Okkiyam thoraipakkam, 600097

Dear sir,

I was travelling in trivandrum express -12695 on last saturday at 15:25 pm.
It was a huge rush in the train, before the departure of few minutes i have addressed that i lost my mobile.
I am still remember that few minutes before the departure i was speaking in a call with my mother.
With in next few minutes mobile phone was lost in the crowd.

We request you to help me to find my...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
J
jainhrit
from Nathdwara, Rajasthan
Report
Copy

complaint against reservations process and cheating railway travellers

Address:Thane, Maharashtra, 400601

I Hitesh jain have taken tickets from thane station on 31st march 2019 at 1.47pm in train num 12479 from falna to bandra terminal for[protected]pnr[protected] while booking i was just said that it is waiting list number 19 & 20 (no one said its not in general waiting), but on travelling day today i am said that tickets are in some RLWL quota which will be confirmed after GNWL because falna and bandra terminal are main stations in this trains...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
s123hubham
from Indore, Madhya Pradesh
Report
Copy

railway parking fraud

Address:Dewas, Madhya Pradesh, 455001

At dewas junction, the contractor is charging excess parking fees. He had deployed goons and thugs who doesnt have uniform or proper id cards for the same. Parking fees prescribed by railways is depicted. However they are charging excessive fees. For 1 hour railways had prescribed fees of rs2 for a motor bike. He further requested me to file a complaint to station master. They have even printed rs 5 as parking charges for two hours, even...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:262A, Block"A" Bangur Avenue, Kolkata-700055, Kolkata, West Bengal, 700055

I mentioned age of bisheshwar das kothari as 67 years in reservation form, but in reservation ticket booked on[protected] at 15:02:21, my age is mentioned as m 61. I on spot draw attention of ticket issuing officer, who in turn given to my under stand that there is no problem in this as both the age 61 and 67 comes under senior citizen category
This is for your information and do the needful, if any, at your end so that i am not harassed...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy