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Indian Railways Complaints & Reviews

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Updated: Jan 16, 2026
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Indian Railways reviews & complaints page 62

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D
Dhirendra_748028
from Mumbai, Maharashtra
Apr 15, 2019
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Name-dhirendra pandey
Pnr - [protected]
Issue - pantry persons are charging extra money on each product.
I am travelling on 18508. Here i faced below mentioned things.
1. I asked for water they are charging it 20 rupees instead of 15.
2. I asked mango fruity they are charging 20 however, mrp is 15 rupees.

This not about just 5 rupees. This is about the right and wrong. Many of passenger facing the same thing but not doing anything because it is just 5 rupees. Please look into this.
Indian Railways customer support has been notified about the posted complaint.
I Booked 2ac from Howrah Jn (HWH) - Chennai Central (MAS) my Booking ID: IXITR[protected]
But Sitll now I didn't get my refund amount so plz refund the ticket amt Asop.
saro5046's reply, Apr 13, 2019
I booked a train tickets on 4/4/19 my ticket amt as been debited but still now I didn't get my ticket amt
The train 22834 was late by more than 9 hrs. We were informed that train will be late just 30 mins before departure. Train wAs supposed to leave at 16:05 hrs on 9th April. It's 1:30 am 10th apy and I am still waiting for train to com.
Very disappointing.
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    selva v
    from Bengaluru, Karnataka
    Apr 15, 2019
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    Address: 138/c,Kumaran Kudil annexe second street,Okkiyam thoraipakkam, 600097

    Dear sir,

    I was travelling in trivandrum express -12695 on last saturday at 15:25 pm.
    It was a huge rush in the train, before the departure of few minutes i have addressed that i lost my mobile.
    I am still remember that few minutes before the departure i was speaking in a call with my mother.
    With in next few minutes mobile phone was lost in the crowd.

    We request you to help me to find my mobile.

    Name : selvaraj. V

    Mobile model :lenovo k60 (Gold color)

    Mobile ime number : [protected]
    Indian Railways customer support has been notified about the posted complaint.
    Apr 15, 2019
    Updated by selva v
    I was travelling From Chennai Central to Salem junction.
    It is informed that rs 4920/- not refunded against cancellation of pnr [protected] dated 29 Mar 19.
    Please informed me when it show or credit my account
    Train no.11042 most of the ladies seats are occupied by gents.
    No one checks the ladies bogie, people having railway pass have to stand because of them.
    Please take a strict action.
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      J
      jainhrit
      from Nathdwara, Rajasthan
      Apr 13, 2019
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      Address: Thane, Maharashtra, 400601

      I Hitesh jain have taken tickets from thane station on 31st march 2019 at 1.47pm in train num 12479 from falna to bandra terminal for[protected]pnr[protected] while booking i was just said that it is waiting list number 19 & 20 (no one said its not in general waiting), but on travelling day today i am said that tickets are in some RLWL quota which will be confirmed after GNWL because falna and bandra terminal are main stations in this trains route. i dont understand why is this partiality and the logic for that, is it my fault i live in main station of that route or is it your ticket vendors fault who haven't even brought it up to my knowledge that this ticket is in remote locations and it will be issued in RLWL quota which will be kept last for confirmation.. i personally think its a way to fool railways customers who directly book tickets from window without agents.. people booking behind me gets confirmed seats and we are yet in waiting list even on travelling day..
      Very Angry and Unsatisfied travelling in indian railways even after buying fully paid ticket (RLWL 19-20) 13days before but will have to travel without any seat in train today with my wife (RLWL 12-13)..
      Dont know should i hope or not for any action or feedback from your side..
      Indian Railways customer support has been notified about the posted complaint.
      Latur road to pune railway reservation not confirmed but amount deducted, not refunded yet
      ,
      Mobile charging point of coach number s6, birth number 55 train number 14311 is not working. Train just arrived at Bandi kui jnction. We are facing problems to charge our mobile. For this we are wondering here and there. Please send the maintenance team as soon as it is possible.
      Thanks
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        S
        s123hubham
        from Indore, Madhya Pradesh
        Apr 13, 2019
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        Address: Dewas, Madhya Pradesh, 455001

        At dewas junction, the contractor is charging excess parking fees. He had deployed goons and thugs who doesnt have uniform or proper id cards for the same. Parking fees prescribed by railways is depicted. However they are charging excessive fees. For 1 hour railways had prescribed fees of rs2 for a motor bike. He further requested me to file a complaint to station master. They have even printed rs 5 as parking charges for two hours, even the board depicting the parking fees by railways recommend only rs 2.
        Indian Railways customer support has been notified about the posted complaint.
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          B
          Bisheshwar Das Kothari
          from Kolkata, West Bengal
          Apr 12, 2019
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          Address: 262A, Block"A" Bangur Avenue, Kolkata-700055, Kolkata, West Bengal, 700055

          I mentioned age of bisheshwar das kothari as 67 years in reservation form, but in reservation ticket booked on[protected] at 15:02:21, my age is mentioned as m 61. I on spot draw attention of ticket issuing officer, who in turn given to my under stand that there is no problem in this as both the age 61 and 67 comes under senior citizen category
          This is for your information and do the needful, if any, at your end so that i am not harassed while travelling.
          Yours faithfully
          Bisheshwar das kothari
          Indian Railways customer support has been notified about the posted complaint.
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            B
            Biswajyoti Bannerjee
            from Lucknow, Uttar Pradesh
            Apr 11, 2019
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            Address: 94 Bn BSF , Khagra, Kishanganj(Bihar), Kishanganj, Bihar

            To,
            The manager
            North east railway
            Parcel office
            Katihar division (Bihar)
            Pin -854105

            Sub :- bike no. Mp - 09 - sz 5723 & percel no.825201 not found

            Sir,
            Respected sir,
            With due respect and humble submission, i beg to state that the following few lines for your kind consideration and favorable action please.

            Above mention that i b. Banerjee 94 bn bsf kishanganj. I say that i had booked my bike no. Mp-09-sz-5723 & parcel no. B-433622 from indore (Indb) station to kishanganj (Kne) (Bihar) on 03.04.19 in train no. 19305 indore - kamaykha express departure date 04.04.19 and till date whichever did not found to me as well as not fruitfull response received from pacel office of kishanganj office.

            It is therefore requested that, kindly look into the matter and send my bike to kishanganj station. I shall be highly thankful to you.

            Yours faithfully

            No.[protected]
            Name. B. Banerjee
            Rank. Hc
            94 bn bsf
            Khagra camp
            Kishanganj (Bihar)
            Indian Railways customer support has been notified about the posted complaint.
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              S
              Saurabhmodi
              from Vadodara, Gujarat
              Apr 11, 2019
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              Address: Vishwamitri dham society, near railway colony, opp. Vishwamitri railway station, manjalpur, Vadodara, 390011, Vadodara, Gujarat, 390011

              Hello sir/madam,
              I am registering this complain because of the very loud noise created by the generator of deccan odysey. This is happening at vishwamitri railway station in vadodara gujarat where the generator is kept ideally running for 10hrs on thursday which creates alot of noise pollution in residential societies. It is permanently damaging the hearing of small kids so it is my humble request to do something regarding this noise pollution of your generators.
              Indian Railways customer support has been notified about the posted complaint.
              I made payment of 780 rs via bhim upi...transaction id[protected]...money got deducted and connection was timed out...it's been 4 month still have not got money
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                G
                Gyanchand Mishra
                from Mumbai, Maharashtra
                Apr 10, 2019
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                Address: Gol chowk raipur, 492001

                Dear sir/madam
                I m gyan chand mishra, i have booked my birth in chattishgarh express pnr no-[protected], gad to bhopal,
                I am in train due to medical emergency i have missed to change boarding point from gevraroad to raipur,

                Tt is not giving permission for our birth, he is giving to another person but not allowing to us, please suggest us what we have to do
                Indian Railways customer support has been notified about the posted complaint.
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                  M
                  from Mumbai, Maharashtra
                  Apr 10, 2019
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                  Address: Nerul, Navi Mumbai, Mumbai City, Maharashtra, 400706

                  The platforms and the railway bridges at nerul station are very dirty. They seem to be never cleaned. Beggars seem to defecate on platforms and bridges. The platforms are always smelly o[censored]rine passed by beggar children. The railway platforms and bridges in nerul are exactly opposite to the roads and other places in nerul. The railway authorities seems to be least bothered. Please do the needful.
                  Indian Railways customer support has been notified about the posted complaint.
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                    I
                    Indranil Bhuin
                    from Delhi, Delhi
                    Apr 10, 2019
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                    Address: Vill-Parulia, Po: Dhabani, Durgapur-05, Baganpara, Chandrapur, Maharashtra, 713205

                    I am indranil bhuin, resident of vill-parulia city - durgapur. Due to some disabilities (Blindness) of my brother locknath bhuin, my father applied for a pwd railway concession card. And after verifying several times they told it's pending due to some unknown reasons. This is 2019 he applied for the card on august 2018. This is work on lax i think. They repeatedly denied and ignoring us. I will be thankful if someone take this problem seriously it's urgent. Thank you.
                    Indian Railways customer support has been notified about the posted complaint.
                    Hello sir,
                    Your Indian railway employee of hazarat nizzamuddin platform 7 side ticket counter Mr. Hayat Singh is not behaving properly . They are abusing people at the time of giving ticket. Kindly please do something by his behavior so many passenger get problem
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                      A
                      ashish tavhare
                      from Delhi, Delhi
                      Apr 9, 2019
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                      Address: sandhurst road railway station, Mumbai City, Maharashtra, 400009

                      I had purchase ticket my own smart card. From Sandhurst road to mulund
                      But 1st punch ticket not came again try again ticket not came
                      I ask to station master he say ask to told to 1 no. Ticket counter. He also check my smart card. He also saw amounted from my smart card. When he check in machine. He told ticket not punch. I try front from him that time also not came my ticket. That time he told not this machine next try that time tikect come. When i told to him my 30 rs refund he told not in my hand. I also told station maste. He call to and ask this matter. He told to him that both machine not working properly . I also ask to SM about refund he also told mi 'mere hath mai kuch bhi nhiye'
                      Than why station master seat on station. He have not any right's
                      Indian Railways customer support has been notified about the posted complaint.
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                        S
                        Sushma Bangar
                        from Mumbai, Maharashtra
                        Apr 9, 2019
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                        Address: Flat No 3 Baburao Seth ji sadan ,Balewadi Gaon ,Pune 411045, Pune, Maharashtra, 411045

                        Dear sir

                        I booked my train e-ticket from ghorpuri to jalgon vide pnr [protected] & journey date 05/04/19 from maharashtra express.

                        But today morning 04/04/19 i received a train cancellation sms from irctc. After received sms i booked another bus ticket for my important work at jalgaon on 06/04/19.

                        I received 2nd another cancellation confirmation sms from irctc. And also received 3rd sms as your train is on scheduled time and ignlore previous massage.

                        You confirmed me two times in a day via sms about train cancelled but i booked me another bus ticket before received your 3rd sms.

                        So i request you to reimbused my fare difference amount rs.429 as in already harrased from your sms and searching another ticket.

                        I am not satisfy for complaint closures,

                        Name gajananad bangar

                        Mobile no [protected]

                        Bank name hdfc bank
                        A/c no [protected]
                        Ifsc code hdfc000180
                        Indian Railways customer support has been notified about the posted complaint.
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                          R
                          rj chaks
                          from Gobardanga, West Bengal
                          Apr 9, 2019
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                          As per pet is concerned for exservicemen in rpf selection in railway, they are exempted from pet but in same railway for group d recruitment exservicemen are not exempted from pet.in ssb, delhi police, ssc cpo and all other exam also exservicemen are exempted from pet reason behind is as they have put up 20 year's of service to the nation. After completion of 20 year's again railway is asking for physical endurance test with 18 to 20 years old boys. Isn't it some kind of mental and physical harassment to the exservicemen. They should immediately be exempted from pet to show them minimum respect.
                          Indian Railways customer support has been notified about the posted complaint.
                          Definitely Railway board should consider this matter.
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                            C
                            Che Sha
                            from Bengaluru, Karnataka
                            Apr 9, 2019
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                            Address: A Block, 19 Main 24 Cross, Sahakara Nagar, Bangalore, 560-092, 560092

                            I am 78 years old and my wife is 68 years old. My house in railway parallel road and frequency of train movement in this area is very high. Every train that passes through here makes a very very loud noise and this is causing a big noise pollution. Also our health is getting deteriorated due to this and causing a huge problem to our years. We are speculating to call the media and inform them about this.

                            Nevertheless, i am also sending this complaint to you for your to address with immediate effect.

                            Exact location is as below.

                            Brahmin's kitchen
                            A block, 19 main 24 cross,
                            Sahakara nagar, bangalore, 560-092
                            Phone +[protected]
                            Indian Railways customer support has been notified about the posted complaint.
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                              Rakesh@1990
                              from Bharuch, Gujarat
                              Apr 7, 2019
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                              Address: Adajan Surat City, Surat, Gujarat, 395009

                              My pnr no. = [protected]
                              Refund id = [protected]
                              Amount = 2300

                              I cancelled irctc ticket on 19th march 2019 now from irctc they are saying they refunded my money on 20th march 2019.. But i didnt received the money yet.. My pnr no is - [protected]
                              I contacted my bank also.. They also saying no credit is done on 20th march 2019. So its most likely to get stuck in zaakpay pg.
                              They transfered money to zaakpay pg.
                              Please initiated the refund..
                              Thank you
                              Indian Railways customer support has been notified about the posted complaint.
                              While deboarding the train tatanagar station, no 07438, kacheguda tata express, I forgot to take my steel water bottle. It is blue colored. My coach was B2 and the berth no was 3.
                              My contact no is [protected]
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                                A
                                Akshay Jangir
                                from Mumbai, Maharashtra
                                Apr 7, 2019
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                                I had booked my royal enfield from rewari parcel office for bandra terminus on[protected]. I was asked to check at bdts after 4-5 days of booking. It's been 9 days now, i have check 2 times, but no update at bdts parcel office on bike. They ask me to go and check at platform evertime, i am wondering if i am suppose to do all this after paying 4k to railway. Also there is no means to track the shipment. Indian railways parcel website https://www.parcel.indianrail.gov.in doesn't provide any information too. Please help me.
                                Indian Railways customer support has been notified about the posted complaint.
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                                  N
                                  Neeraj Kumar saxena-1968
                                  from Delhi, Delhi
                                  Apr 6, 2019
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                                  I booked 3 tickets (Family)
                                  But only 2 ticket confirmed another one was not confirmed shows`pqwl
                                  `not confirmed.
                                  Due to this, we all 3 persons are not travelled
                                  Tdr not taken by login portal due to this tdr not filed with in
                                  Time.
                                  Due to above cause we feel very unhappy and travell very sady
                                  Travelling by bus.
                                  I am strictly demand the same of rs. 2595/- as early as possible
                                  Ticket detail here under:
                                  Pnr no. [protected]:
                                  Train name ala hazrat ex[p.
                                  Train no. 14311 bareilly (Be) to jaipur (Jp)
                                  Booking date 30/03/2019
                                  Reservation id - [protected]
                                  For 02/04/2019
                                  Indian Railways customer support has been notified about the posted complaint.
                                  Apr 06, 2019
                                  Updated by Neeraj Kumar saxena-1968
                                  I booked 3 Tickets (Family)
                                  But only 2 ticket confirmed another one was not confirmed Shows`PQWL
                                  `Not confirmed .
                                  due to this, we all 3 persons are not travelled
                                  tdr not taken by login portal due to this tdr not filed with in
                                  time.
                                  due to above cause we feel very unhappy and travell very sady
                                  travelling by bus.
                                  I am strictly demand the same of rs. 2595/- as early as possible
                                  Ticket Detail here under:
                                  PNR No. [protected]:
                                  Train Name Ala Hazrat Ex[p.
                                  Train no. 14311 Bareilly (BE) to Jaipur (JP)
                                  Booking Date 30/03/2019
                                  Reservation ID - [protected]
                                  for 02/04/2019
                                  Apr 06, 2019
                                  Updated by Neeraj Kumar saxena-1968
                                  My Mobile No. [protected]
                                  I was travelling from Nizamuddin railway station to Chitrakoot Dham from train no. 12190 on dated 02.04.2019. My PNR no. Is [protected] and coach HA1 Cabin A. I step down from the train in Chitrakoot Dham railway station . Shall u please find my charger
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                                    D
                                    dimallick
                                    from Sivagiri, Tamil Nadu
                                    Apr 5, 2019
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                                    Address: Majestic Bangalore Railway Station Parcel Office, 560009

                                    Hi

                                    I booked my vehicle on 3rd april 2019 from bangalore city jn (Magestic) to danapure and still my vehicle not loaded, during booking on counter they confirmed me this will loaded on 4th april, once i went there and asked by loader person they were asking amount to load soon otherwise will take 4 week to load.

                                    Ppr no - [protected]
                                    From bangalore to danapure
                                    Indian Railways customer support has been notified about the posted complaint.
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                                      Mangesh Bhosale
                                      from Kakinada, Andhra Pradesh
                                      Apr 5, 2019
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                                      Address: At post - Isad, TQ. Gangakhed, Dist. Parbhani, Parbhani, Maharashtra, 431514

                                      Please, i have forget my dress bag in d7, 60 in train no. 12609 started on 04.04.2019 from chennai to sbc. I got down at sbc station and forget to take my bag hanging over left side due to heavy rush. It’s having my marriage dress. Please help me to return by sending at address
                                      Dr. Mangesh m. Bhosle,
                                      At post - isad, tq. Gangakhed, dist. Parbhani 431514
                                      Mob [protected]
                                      Indian Railways customer support has been notified about the posted complaint.
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                                        Ajay171239
                                        from Mumbai, Maharashtra
                                        Apr 4, 2019
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                                        Address: Aurangabad to Lasur, Aurangabad, Maharashtra

                                        मा.महोदय,
                                        मेरा नाम अजय धनराज कहाटे हैं।मैं महाराष्ट्रा के औरंगाबाद जिले के गंगापुर तालुके का रहने वाला हूं।
                                        महोदय आपको ईमेल लिखने का एकमात्र कारण यह है कि, हम लासुर स्टेशन से औरंगाबाद ट्रैन से हररोज आते जाते हैं।हमे सुबह औरंगाबाद आने के लोए 8 बजे लासुर स्टेशन से रेल हैं और वापस आने के लिए 2:30 के बाद सीधे शाम के 7 बजे रेल हैं।
                                        हम सुबह तो टाइम पे ऑफिस और कॉलेज पहुच जाते हैं मगर वापस घर आने के लिए शाम में 1 ही रेल हैं और वो भी हमेशा देर से आती हैं इसकी वजह से हम घर टाइम से नहीं पहुँच पाते।
                                        मेरा घर लासुर स्टेशन से 15 km के अंतर पर हैं इसकी वजह से शाम के 8 बजे तक तो गांव के कुछ लोग जो लासुर स्टेशन या बाहर काम करते हैं उनके साथ हम घर जाते हैं मगर रेल देर से आने के कारण वह घर चले जाते हैं और हमे रात हो जाने के कारण कोई भी साधन नही होता घर जाने के लिए।
                                        हम घर देर से जाते हैं और सुबह 5 बजे उठकर फिर लासुर स्टेशन आते हैं।लेकिन देर से आने के कारण हमारी नींद पुरी नहीं होती और हम ऑफिस में या कॉलेज में सो जाते हैं।इसके कारण हमारी पढ़ाई औऱ नौकरी दोनो ही खतरे में है।
                                        हम हमारे परिवार को कुछ भी समय नहीं देपारहे हैं इसिलए वो भी हमसे बहुत नाराज रहते हैं।
                                        आपसे विनंती हैं कि कृपया आप रेल टाइम पर चले या फिर नई रेल का इंतजाम करे यह हमारी आपसे विनंती हैं।

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                                        अजय कहाटे
                                        Indian Railways customer support has been notified about the posted complaint.
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