Indian Railways Complaints & Reviews

Yesterday 22..03.2019 i travelled in india's premium train tejas express from tiruchy to chennai. My pnr [protected], coach c6. Travel was comfortable.
After dinner i could not wash our hands as there was no water in our coach. I went to coach c7 to wash and was shocked to see that the washbasin was chocked and water accumulated. This dirty water in the washbasin was swaying to train's movement!! Anyone using this washroom would have been drenched with this dirty water!! Iam attaching a video. Request to our respected railway minister please do something.

I booked my luggage from Guwahati railway station for Patna junction railway station on 11th March 2019. I suppose to receive it at Patna on 14th but I didn't received yet. The railway officers told me that they could not open the gate of the break van. Now I am regularly going and coming to Patna junction railway but no information about the goods. I want my luggage as soon as possible.

Hi,
I was travelling to Lucknow from Ghaziabad on 20th of March. Due to non-availability of tickets I took general ticket and while boarding the train no. 15910 It was too crowded any how I boarded to the train via pantry gate. The TT was standing in front of me and asked to show ticket which I have shown him on his request. So he asked me to make sleeper ticket for Rs. 360 which I have paid him in cash. I was already owing the general ticket and the amount for sleeper ticket is Rs. 280. Neither he deducted the sleeper ticket amount from Rs. 360. Kindly help. Attaching the Receipts.

Hi,

This is regarding pnr :[protected].

The train was cancelled for the above said pnr scheduled to be run on 12th feb, 2019 from allahabad to bathinda.
First of all if railways is canceling any train it is the responsibility of railways to arrange conveyance.
An sms stating "inconvenience caused is deeply regretted" is not enough always. When allahabad (Prayag raj) was highly crowded with
Pilgrims, it was responsibility of railways to arrange some special trains not to cancel the existing ones and to put the travelers into trouble.

Anyways, it has been a month now since i have filed tdr and no refund is initiated from railways.
Please let me know the status of my refund.

I was travelling by lok shakti on 21st march in b2 -48 coach. As i was travelling with an infant i requested for an extra bedsheet for the sake of baby.

Even asking for 3 times nobody care about the request. Then asking it for the fourth time in a firm manner he handed over me pillow covers and went away.

Then i saw ticket collector and requested him for complain book, so he starting arguing that is not a complain. You got the alloted 2 bedsheet so then its not a complain and blah blah. Finally he said i get you bedsheet no need to complain.

Honestly i am a frequently traveller, have never got such treatment specially when traveling with 1 yr baby.

I feel railway should take strict measure and should target for better service.

Dear sir my name is anil Kumar and I was badly suffered and harrased by Indian railways staff and his management system as I want to file petition against Indian railway management staff as I have 3 ticket of 12/3/2019 train no 12565, coach & brth no-S10 73, 74, 75 but there is no coach S10, was attached to 12565, and I even contacted to TT for help but he denied and not ready to help dispute seeing my father condition was not able to travel without birth, I have even complaint to Indian railways web but no response complaint no. W/EC/SPJ/[protected], I complaint to @railminindia on Twitter also but no response because of this incident my father health badly detroriated and it hearts me and my sentiments I need compensation from Indian railways management how they can irresponsible towards there duty I need compensation

On 20 feb 2019 booked ac 2-tier ticket (Pnr : [protected]) for journey from ranchi to howrah on 17 march 2019 sunday in 18616 kriya yoga express with total fare rs 2076.47 for 3 persons (2 persons sr. Ctzn).

After boarding train, came to know with utter surprise that our 2-tier reservation has been degraded to ac 3-tier reservation with berth nos. 7, 8, & 9 in coach no. Ha2, without prior consent, creating lot of harassment to my family.

You are therefore, requested to kindly refund at the earliest, the difference of ac 3-tier & 2-tier fares for the said journey, along with proper monetary compensation, for the above unfortunate treatment to us.

With regards & thanks,

Bijoy bhowmik,
Ex. Dy. General manager (Pa), rdcis, sail.

Flat#1, 236 n s c bose road,
Netaji nagar,
P. O. - regent park,
Kolkata - 700040 (W. B.)

Email : [protected]@hotmail.com

[protected]@gmail.com

Mob : +91 [protected] / [protected]

I traveled on 17th march from ahmedabad to mumbai pnr [protected]. Rac39, b7. The ticket checker confirmed berths for numbers after mine. Except for two passengers of rac39 all in b7 got berths. I also saw that one lady who was probably not even rac was allotted a berth who came to our compartment much after the train left from ahmedabad before the next station. Whole night i sat without a blanket in a. C. With my severe back ache. I had dialled 138 where i was told to speak to the tc and i requested the tc but according to him there were no berthsavailable.
Please check this matter.
At the age of 57 with pain in my back due to joint pains, gout, i sat throughout the journey very uncomfortably even after paying full money for a berth in a. C class.

Sir,
My daughter and son travelling in train no.12781 swarna jayanti express from pune to jhanshi jn since 16 march-2019. She was coming to lucknow by gwalior barouni mail time 13.55. Train 12781 come at jhanshi station 14.40 (4 hours late) so train 11124 missing on dated 17/3/2019, i want attention to railway board for train late due to controller mistake. Train no. 12781 super fast express but run behind jhelum express 11077 and punjab mail 12137 from manmad jn to delhi. Train no. 12781 stopes was minimum but run behind both mention train.
I want attention of railway board to take action against train controller bhusaval jn to delhi dated 17/3/2019.
Pnr no. [protected] & [protected]

I was supposed to travel by saraighat exp on 08/03/2019 from new bongaigaon to kamakhya jn to catch my flight from guwahati airport (Boarding pass attached) but train was late more than 3hours so i went by private taxi receipt available, so i filed tdr against the ticket, but now i checked my tdr status, it showing repudiated and reason is 'as per chart, passengers has travelled'.

Hi all
Request you to share any piece of information as my father is missing (His name is bam shankar thakur s/o late panchannad thakur,, age 55 year, color - fair, height - 5.7") while travelling from manmad to patna on 11th mar 2019. My address is 12d, thakur gangti, godda, jharkhand, 813208. Last call was received from him on 11th when train was crossing bhusawal station. Thereafter his mobile also not reachable. Patna police railway police has not accepted request for fir saying you don't have valid proof of train in which my father is travelling. Similarly bhagalpur railway police also refused to file fir saying since he was travelling from manmad to patna, patna railway is only responsible for taking fir.

Please help me on this. My contact number is [protected], [protected] (Shiv shankar, suraj)

As i want to complain that currently i'm traveling from 12284 duronto express from delhi in s2 bogie seat no 22.in my compartment group of boys infact all of them in my compartment is drinking liquor with proper facilities. Please kindly check the issues as it is 11 clock it's sleeping time but they are shouting drinking.
Thank you they are in lower birth and side birth

My father bam shankar thakur was returning from manmad junction to rajendra nagar terminal on 11.03.2019 by train no. 13202. He talked to us over phone while crossing bhusawal junction on 11.03.2019 at 5.45 am. After that we have no contact with him. Now he is missing. Kindly help. If any trace is found plz contact at [protected]. Your help will make my father return home. Thanks

Hello
I had sent 2 packets as parcel from pune to kottayam via kanyakumari express on 12.03.2019. (Pw/lt no: 2831747 and slr number-15768.) at pune station they said they had boarded the parcel on 12th march at 7:30 pm approx, when the train reached pune, but while enquiring at kottayam they say no parcel received yet.

So far i have no idea where the parcels are and am unable to track the same.

Request you to pls look into the matter on highest priority in ensuring that the parcel reaches me at kottayam station asap.

Thanks
San

I have resrved six seats vide pnr no [protected] on 16 nov 2018 for 14 mar 2019. But on boarding train at jasidih, tte has failed to provide six seats as booked. I have expended rs 1347/- for months in advance.

May i request you to kindly, intimate reasons for not providing my seats. Also process for return of a sum of amount of rs 1347/- alongwith interest on above amount.

My parcel no. [protected]. Didn't show status o[censored]nloading at destination station.
And when i enquiry about parcel it had been arrived. So they charged me penalty for delayed. Why should i pay such amount for delayed or it is their fault they didn't update parcel tracking service in ranchi.
When i asked about this they say government don't provide system to us.
(Amount to be paid by me is 760 as i am student i am delivering my book from new delhi to ranchi for just rs 430 for 55 kg)
Please solve my issue whether i should pay this or railway department take a fault for this.

Today i'm travelling by pnr-[protected]
Trn:12608, dt:[protected], frm kjm to mas cls:2s, p1-d1, 85.

The train compartments are so very jam packed, while the unreserved compartments are comparatively vacant.

When, i complained this to the tte (Mr. Suresh), he said that his duty was to ensure that the reserved passangers are on board, if need be, i should identify any passenger without ticket and intimate him. He is not bothering about ticketless and unreserved passengers travelling in reserved compartments.

He refused to direct the unreserved passengers to unreserved coaches.

I have booked my parcel, ahmedabad to muzaffarpur on 3rd march 2019. My parcel number is 572311. Total weight of parcel was around 30 kg. Today is 11th march, and i have visited muzaffarpur station many times. Sabarmati express which runs from ahmedabad to darbhanga via muzaffarpur has come 2-3 times during this time but there is no update. I have been told due to overloading railway was not able to unload it. This is such a lame excuse from railway. Please take appropriate action.

I have booked my parcel from ahmedabad to muzaffarpur, parcel number 572311 on 3rd march 2019. I visited muzaffarpur station daily till today but there is no update. Sabarmati train has come 2-3 times during this time but at mfp station, they were unable to unload any parcel, this is what i have been told. Today is 11th and i don't know status of my luggage. I have railway payment bill but they are not giving any answer.

Hi,

The amount for the second class season ticket (313.42 inr) has got deducted from my bank account while making a transaction through the uts app on 11th march, 2019.

Details are as follows:

Mobile number registered on uts - [[protected]]
Transaction date: 11 march, 2019.
Amount deducted: rs. 313.42 /-
Transaction made via - paytm payment gateway
Payment for : booking second class season ticket from badlapur to parel.