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Indian Railways Complaints & Reviews

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Last updated Apr 12, 2024
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Indian Railways reviews & complaints page 64

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Y
yuvi05
from Pune, Maharashtra
Aug 8, 2022
This thread was updated on Aug 8, 2022
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unable to renew ewallet account on irctc

Dear Team,

I had raised the complaint to IRCTC related to my eWallet Account Renewal. I am not able to renew the same due to invalid credentials even after adding correct details. I had provided screenshots of the issue. But still IRCTC is not resolving my issue. I have some money in my eWallet account. I am not able to use the same to book the ticket because account got expired and needs renewal.

userid: yuvi05...
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N
nil banerjee
from Kolkata, West Bengal
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request for changed of train time from katwa jn. to barddhaman jn.

Address:VILLAGE-BELDANGA, P.O-BHATAR, P.S-BHATAR, Dist.-BARDDHAMAN,-713125, Mob.-9681030028, Email: [email protected]., 713514

I would like to inform you that i am nil ratan banerjee a daily passenger from bhatar stn. To howrah / sealdah stn. Under eastern railway hwh. Div. The train no. 35014 which started from katwa jn. At 7.25 am. And reached the barddhaman jn. At 8.55am. Which is not connect the train no. 37828, 36830, 37830 start from bwn. Stn. Going to howrah stn. & train no.63511 going to assansol (Starting time 8.22am. To 8.40am.). So, i kindly request to...
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M
Mohammad Navaid
from Jaipur, Rajasthan
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parcel missing enfield

Address:C/o Venus Radios, Kichha road, Sitarganj, US nagar, 262505, Udham Singh Nagar, Uttarakhand, 262405

Hello sir/ma'am
I booked my motorcycle enfield via railway parcel from delhi to kota. The past cel has not yet been received. I got a message that parcel was loaded on train no. 19024 mmct janta express from delhi.
Expected arrival was 5 march.
The parcel is still missing and no updates about it.
Please facilitate the issue.
I am in the forces and facing conveyance issues.
Regard
Parcel pnr...
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O
Omprakash Chowdhary
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I'm complaining about blacking of tatkal ticket

Address:Hazra road, Kolkata, West Bengal, 700019

Location - kolkata, hazra road eastern railway ticket counter.

Sir,
Is counter se tatkal ticket blacking hoti hai, yaha par har ek insan ke hath main 15 se 20 form hoti hai aur yaha par kaam kar rahe guard unhe hi pehle line dete hai aur balcking main unka sath bhi dete hai ek normal aadmi jo khud se tatkal ki ticket lene jaata hai use in logo ke karan ticket nahi milti hai aur wahan par kaam kar rahe sare karmchaari...
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Address:Vadodara, Gujarat, 390023

Instead of giving vacant seat to a rac ticket holder, tte allowed unreserved ticket holder (By taking money without receipt) to travel on the same berth.
What is the priority for allotting empty/vacant seat?

Is it the tte who will decide to whom the berth should be allocate or the rac passengers should get the first priority, as he has paid full amount for the journey....
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S
Siva bharathi
from Chennai, Tamil Nadu
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unusual train running

Address:525, GANAPATHY NAGAR,, CHENNIMALAI ROAD,, KAVUNDACHIPALAYAM,, Erode, Tamil Nadu, 638112

My son had exam contacted by ntpc on 23 feb in secunderabad i booked a train ticket to reach the exam centre because of the train late he was not able to attend the exam, we were highly disappointed with it and it was rs.2500 lost for us. I request you to take action on it. Hope for positive action.
My pnr number :[protected]
Date of journey : 22:02:1019...
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P
Praveen Ojha
from Delhi, Delhi
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no refund for tatkal ticket for more than 3 hours late train.

Address:Varanasi, Uttar Pradesh, 221005

I booked a ticket under tatkal quota from irctc site, pnr [protected]. I have to urgently go to lucknow but the train was late by more than 5 hours for which i was notified by irctc site. Therefore i filed a tdr on irctc site and cancelled my ticket. After cancelling the ticket i came to know that my tdr was not filed due to technical fault on irctc site and my whole money will not be refunded for cancellation of the ticket. I was charged...
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K
kundawars
from Mumbai, Maharashtra
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refund for cancellation of train

Address:Indian Railway Ministry, Delhi, New Delhi, Delhi

Respected Sir,

Myself Satish Kundawar. I have booked the train ticket from Jharsuguda PRS in train No. 12870 on 05/02/2019 HWH-CSMT Express from Jharsuguda to Nagpur. The Ticket details are as under:
TKT NO : AA 10274540
PNR No.[protected]
DOJ : 22.02.2019
CLASS : SL
BOARDING : JHARSUGUDA UP TO : NAGPUR
No. of Passengers : 2 Adults +1 Child
TKT AMOUNT : 1110/-
br...
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M
mytamhankar
from Sangli, Maharashtra
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about the spectacles left in the train to get back

Address:H No 4636 Jogeshwari Niwas, Brahman Puri Opp Venabai Math, Sangli, Maharashtra, 416410

Respected sir madam

I was travelling on 26.02.19 from dadar to ratnagiri from tejas express in c 2 59 vide pnr no [protected]. I got down at ratnagiri station leaving behinf my glasses / spectacle with red cover on my sit i forgot to collect /pickup the same i called 182 at mumbai office also customer care number also but no reply only mumbai office reply that it is not found

Please if my spectacle with red...
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Address:Kolkata, West Bengal, 700095

I bought e-tickets for train 13008 with pnr [protected] dated 13.01.2019 and date of journey being 24.02.2019 boarding from mathura junction to howrah junction, however on reaching mathura junction on date of journey i found the said train is partially cancelled between agra cant. To howrah and this cancellation is going from 13th of december 2018 and will continue till 31st of march 2019. I didn't board the said train, and today on 27th of...
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M
Mohinder matta
from Nahan, Himachal Pradesh
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my refund of rs.445.49

On 21.02.019 i was trying to book a ticket from ajmer to delhi cantt. For train no.22451. Subsiquently the amount was deducted from my bank account, but i never received the ticket. I got my ticket booked with cash then and asked irctc to refund my amount. Since that date i am mailing to the deptt. But no positive response received. Please look into the matter and instruct the concerned deptt. For the refund. Mohinde singh matta. Con:[protected],,...
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Address:NIC BASTI, Basti, Uttar Pradesh, 272001

Sir, your attention is needed. Its a request from lot of daily commuters from basti-lucknow that we urgently need train no. 12565 bihar sampark kranti stoppage of 1 minute at basti & gonda station. So that we could reach our home on time. Its timing is just perfect at basti station and will be a blessing for all daily office going commuters. Other trains are too late for us as our office gets over at 5 pm. If you urgently allow 1 minute stoppage...
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A
agrawalub
from Agra, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non receipt of cancel ticket amount

I had booked 4 tickets on 20.02.2019 for which pnr number [protected] was allotted and all were cancelled on 20.02.2019 for on line tickets booked, refund track status shows payment made to concerned bank, amount not received despite complaint on customer care of railway for which ticket id 3144345 has been assigned. I had also complaint the bank from whom account payment was made....
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S
sathish0505
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

prs counter ticket not refunded

Address:Bangalore, Bangalore, Karnataka

Dear sir / madam,

I have booked ticket through banaswadi station on 03rd feb date of journe 10 feb 19 through credit card, and same has cancelled on 9th feb 19,

Book ticket : pnr no:[protected] ticket no:10387939 train no 16235 and cancel ticket no 08194713

Here attached booked and cancelled ticket copy. I have not yet refunded the cancelled amount till date.

And the banaswadi station...
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A
Able Black
from Khurai, Madhya Pradesh
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didn't get refund after cancellation of ticket

Address:Nand vihar narmada nagar, 495001

Two complains related to ticket cancellation request refund

I cancelled my ticket pnr no. [protected] of train no. 18208 from ajmer to durg of 12th fab didn't got refund
However irctc app show referance no. Of transaction that is[protected] but
Refund amount didn't added in my account
And
Train no. 18244 was on 14th fab cancelled from jodhpur to durg due to some reason my pnr no. [protected] br...
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D
Digvijay Jaiswar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non-refund of ticket amount

Address:Mumbai, Mumbai City, Maharashtra

This is digvijay jaiswar, my user id is mrbeardie. On 6th january 2019, i tried to book a tatkal ticket from gorakhpur jn. To ltt for train no. 12541 (Gkp ltt sup exp). I completed all the booking steps and done the payment using bhim upi ([protected]@upi). The payment was successful in the bhim app and amount got debited from my account but the ticket status is "pending from bank end".
After that, i talked to customer care of irctc....
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G
Gottam vinay
from Vijayawada, Andhra Pradesh
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parcels are not delivered to my destination

Address:520015

I have booked 22 parcels from vijayawada to bhopal on 15/02/2019
Parcels which i have booked has been loaded on 16/02/2019 for the
Train number — 14816 (Tamburam to bhagat koti)
Booghie number/slr number — 17862/c
Time is getting to be completed for that parcel so p;ease find that parcels and hand over in my particular station immediately

Kindly check the following parcels...
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S
Smit Amrania
from Mumbai, Maharashtra
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travelling in first class and arguing with tc

Address:Andheri station, Mumbai City, Maharashtra, 400101

My mistake was unfortunately that day itself i didn’t take my car and went by train seeing the rush in second class after skipping 5 trains i got in one in first class and was asked to pay fine for which i didn’t have immediate cash so i paid 120 and rest i’ll withdraw and pay the tc asked for my id so did i ask for his id as it wasn’t on his neck he removed a pass or id whatever it was and started...
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V
vilasdholam
from Mumbai, Maharashtra
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pnr 4454661198 & complaint id 1206988, 1207082

Dear sir,

Good day,

This is in reference to my complaint id no. 1206988 regarding not changing the filthy blanket soiled with (Urine) of previous passengers on train no. 11014 at sbc on 18th feb 2019.

On enquiring with the tt of the coach it was learned that the said blankets are washed only once in 4 moths. If it is true then you are playing with the health of railway passengers.
br...
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A
Abhinav@1
from Mumbai, Maharashtra
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complaint regarding seat allotment

Address:S M Road, 55/2285, Mumbai City, Maharashtra, 400037

My pnr - [protected]. I booked the ticket after availing concession for senior citizen. When i got the ticket i found that seat allotted to senior citizen is upper birth. It's neither lower nor middle. Is it right to allot upper birth to senior citizen specially lady, if not then kindly make it right. When i contacted to irctc for this then they replied to book the ticket in senior citizen category and in that category no seat available for...
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