Indian Railways Complaints & Reviews

Bike not yet received
I have parceled my bike from lucknow. Jn to shakti nagarl. Jn on 20/02/2019, in name of deepak agrahri but the bike has not been received till now (23/02/2019). I have no idea where my bike is now. I went to the parcel office two times, but even the officer in charge also not able to give a satisfactory solution for the missing bike. It is an absolute irresponsibility in the part of indian railway parcel service...

Dear sir/madam, train13009 [protected]@ lko
22/02/2019 08:40pm
This is on behalf of my brother. Tte in this train is being physical to my brother. This tte has slapped my younger brother on board train and didn't apologize for his actions. My brother is in deep shock. Tte name is not known but picture is attached here. Please take necessary action....

Dear sir,
I have booked train ticket at mangalore central to chennai central and doj:9-2-2019, the pnr no is:[protected] through my sbi debit card rupay and card no :[protected] on feb 8th and chennai egmore to visakhapatnam and doj:[protected], the pnr no is:[protected] through my debit card rupay and card no:[protected] on feb 8th but i cancelled tickets on 9th feb-2019. Iam not received my refund amount please solve my problem...

Dear sir
Today i was travelling in jan satabdi express caught the train with normal ticket and in a rush meet tc anmol kumar vishwas newly appointed. I explained him my scenario and was ready to pay whatever it takes but he started very rude language and ate up my reputation also tried to challenge me physically
Train no -12067
Date of journey - 22nd feb 2019
Took i am a responsible citizen and a tax payer...

R/sir, i am shiv lal meena central govt employee as pgt in kv sangthan traveling on 21/02/2019 in train no 19609 udaipur-haridwar exp. And my seat is in s1 coach 48 and suitcase is under my seat hold by chain which is stolen between jaipur to old delhi railway station. My all educational documents are in the suitcase. So please help me to overcome this situation because documents are very important for a employee. Thanks...

Dear sir

Kind i inform you about my household materials (03- bag utensils, 01- bag books+stationery, 03- bag clothes, 02- bundle bed with three blanket) material missed didn't received.

I have been sent parcel on date 07/02/2019 from jamnagar to mokama. And total number of parcel bag is 09.

E-mail i'd - dinesh. [protected]@gmail.com, mobile no - [protected]

Thanks you

Dinesh...

Mobile phone jewellery and cash was stolen in train, suspect is a waiting list passenger who was alloted seat by tt in midnight without informing other travellers about new passenger. Also that passenger deboarded before his destination and coach attender was sleeping and did not confirm where did he deboarded so that we can track him at that location with help of police.

Attender did not cooperated in finding that person and...

My self Kiran from Kerala I have faceing the main problem delay for the train (56716) so many working people depending on this train including me but all the day evening 3 hours delay the arrival time in Trivandrum 4.40 PM but the train will be come 7.00 PM, it's an major issues, and so many complaint we are registered the railway web site but no response from the side we have no idea for next what to do ?...

In karnataka state, ranibennur is biggest city in haveri dist, but ranibennur railway station not good basic facility, 1) no purified water center 2) no railway scheduled led display, 3) no platform railway coach led display, 4) no waiting room 5) resevation counter not open continues 5) sampark kranthi train not stop in this station... Plz action concerned....

Dear Sir,
Kind I inform you about my household materials ( 03-utensils, 01-books+stationery, 03-clothes, Punch Bed and three blanket in 02 punch bed bundles) are missed didn't received, I have been sent parcel on date 07/02/2019 Jamnagar to mokama. And total parcel are 09.

email id - dinesh.[protected]@gmail.com, mobile no- [protected]

Thanks you

Dinesh Prasad...

I had travelled from chennai central to alwaye on the date of 17.02.2019 (Sunday) along with my wife aged 54 and my three children including my daughter aged 21 and two sons in train no 12623 and boarded the train at around 7.30 from the chennai central station. I had already booked 5 tickets in irctc online and got confirmation of successive booking with pnr no:[protected] and booking id :[protected]. Unfortunately i got to know that the said...

Dear sir
Our 6 tickets were booked in the train golden temple express departing from amritsar on 16th feb 2019 at 9:30p. M. We received the message from indian railways at 11:22a. M. That the train had been cancelled for 16th feb 2019. We enquired on the number 139 with the customer care operator who also confirmed the cancellation. Due to which we booked flight tickets worth 70k for the next day as golden temple express for the next...

I had parcel my motorcycle from valsad to bilaspur in valsad-puri express (22909) dated[protected] whose prr no. Is[protected]. Actually i want my parcel on champa but valsad parcel staff said that hault timing in bilaspur is more then champa so you will recieved easily so i had booked upto bilaspur but when today i went to parcel office to collect my parcel, they said that parcel is not unloaded in bilaspur and even no one is taking responsibility...

Luggage (Parcel) missing
To,

Drm sir,
Jalandhar

Sub - parcel missing (House hold)

R/sir,

Imonica jairath had booked my luggage on dated 7/1/19 from jamnagar to jalandhar can't (Parcel no...), but till now i have not received my parcel.

I inquired in jamnagar, they informed me that my parcel had moved from indore on 8/1/19 by train no-12477
br...

Sir,

On 14.02.2019 i and my wife want to travel from surat to indore through pune-indore 22943 vide pnr no. [protected] but we were having confirm ticket from surat to vadodara only.

We approached ticket checker to check if any seat is available till indore, after a while ticket checker came and said that seat is available and charged me 745 rs. Per pessenger i. E. Total 1490 rs.

As per my calculation...

The condition of train 18477 on which i travelled today from agra to nizamuddin is appalling to say the least! There is total disregard to cleanliness of the ac coach a1 or the toilet and it seems we are going back many years rather than progressing. There is no accountability for any of the staff.
To make matters worse the pantry car is located ahead of the a1 coach near the engine and there is constant movement of vendors throug...

Dear sir,

With reference to pnr no [protected] train no 12918 from nzm to brc but no body inform about the diversion of route while board the train get information that this train not going to brc directly diverted to ahmdabad. And on other mobile apps showing the train original route and train not start and apps showing the train moving in there route. Even at plate form only given information that some delay to place the...

This is in continuation of my complaint loged just an hour before. I was in ladies compartment and the last bogy it is.

(I am an employee working in kannur holding season ticket travelled from kasaragod to kannur and vice versa. Yesterday's journey on 12/2/19 back from kannur to kasaragod in kannur - bangalore city express train no.16512 i forgot a paper bag (Brown colour and written as margin free shop) containing 3 newly...

I wish to register a complaint in the complaint and suggestion box of the indian railway. Yesterday onwards i tried a lot. But the captcha image of the web portal is not working. So i am unable to make a complaint through web portal. I did it in consumer portal. But kindly rectify it as it is a govt system it is to be user friendly and helpful to the citizen...

I am an employee working in kannur holding season ticket travelled from kasaragod to kannur and vice versa. Yesterday's journey on 12/2/19 back from kannur to kasaragod in kannur - bangalore city express train no.16512 i forgot a paper bag (Brown colour and written as margin free shop) containing 3 newly stiched salwar. Without much delay i informed kasaragod rpf regarding the same in aware of the fact that next stoppage is only in mangalore...