Indian Railways Complaints & Reviews

Dear sir,

I have booked one ticket on january 31, 2018 vide transaction id [protected] and pnr no.[protected] and has been cancelled by me on the same day for rs.850/-.

I din't received any refund till now. However the status under irctc account showing as refunded vide refund id [protected].

I request you to kindly look into the above matter and refund to my bank account at the earliest.

I have booked ticket untill may 31 (14 tickets), for 16527, as until jan 31 morning origin place of yeswanthpur - cannanore exp (16527) is yeswanthpur, suddenly i got a message from indian railway as "train no. 16527 will originate from banaswadi (Band) wef 4-2-19 instead of yeshwanthpur (Ypr) and will run as 16527 banaswadi - kannur express. Sorry for the inconvenience"

Now we need goto banaswadi 20 km from yeswanthpur, there is no connectivity that place it take 2 hours to reach there is waste your money too.
No local train too

Does railway refund me full ticket money, since ticket was booked before the train origin communication,

Since last 4 years i have been traveling to my hometown from hyderabad to bhimavaram on train number#17256 and it never reaches the time it claims always dealyes for one or one and half hour, so it happens each time why don't the railway board changes the timings as per delay arrival. Due to this delay arrival all the passenger are facing probably and and this is the most horrible issue that no body addresses, so i request you to change the timings in train info as per delay arrival

Sir, I had booked five three tyre ac tickets from Jammu to Mumbai by Sawraj express for 27 February. I am a Senior Citizen, my wife is elderly person and my daughters are also adults. I am really surprised that all the tickets issued to me are the upper side births in different places and one birth issued in different boggy. They have not considered me and my wife's age (as I am a senior citizen and my wife is elderly person so we tend to get the lower births and not the upper births). It will be very difficult for all o[censored]s to travel as I have already mentioned the respective reasons above and considering that it is a long journey of more than 24 hours. I would appreciate if you would look in the very matter and kindly help us. Looking forward indeed.

Name : malleshi rachappa hunnurkar नाव: मलेशी राचप्पा हुननूरकर
Height : 5 ft 5 inch उंची: 5 फूट 5 इंच
Age : 80 years (Male) वयः 80 वर्षे (Male)
Went missing since 2nd november 2018
2 नोव्हेंबर 2018 पासून हरवले
In morning 4:00 am सकाळी 4 वाजता
Was wearing light blue shirt and full black track pant with yellow strips हलका निळा शर्ट आणि पपवळ्या पट्ट्यासह काळा ट्रॅकपॅंर्
Address: ranga shet chawl, r. No. 241 (D), dharavi cross road, पत्ता: राांग शेर् चाळ, आर. िां. 241 (डी), धारावी क्रॉस रोड mumbai - 400017
Contact : [protected]/ [protected]/ [protected]/ [protected]

From last 3 years i am living in a community which is near to railway track and from last 9 months it has been observed that trains are producing more noise through honking in the night time not just passenger train but goods train to get passage and even detached engines. Due to this unnecessary honking it has created tremendous amount of noise pollution and my ears are starting paining.

Request you to look into the matter at your earliest to stop unnecessary hassle to the citizens.

Dear sir,
I expressed herewith incident faced my me while journey on 2.2.19 samta express route rajnandgaon to nagpur between rajnandgaon to dongargarh. I herewith brief thay i was boarding with general ticket no uxb 82519585 dated 2.2.19 rajnandgaon to nagpur boarding at rajnandgaon. Due to urgency of journey and there is no reservation and heavy rush at general coach i board at next to general coach no s9. The train ticket conductor comes to me check the ticket and demand me rs.100.00 i asked for receipt he said that if you want receipt you have to pay rs. 350.00 penalty. When i asked why petulantly he
Threaten me give you address i will see you. Whole coach full of nonreceipt passenger who given 100 rs. Each to ticket collector and if we ask for receipt he threaten me he drop down me at gondia station. There is tremendous tandav of ttc in the route between nagpur to bilaspur. Heavy revenue loss of railway all govt. Revenue collect by ttc. Toadys condition railway in loss because of heavy corruption in railway loss of revenue resulting non development of railway track bad condition of coaches and increase of rail fair burden on railway passenger. I dont know the name of tc for above mentioned incident day. Please investigate and take necessary action against him. And a special vigilance arrange to catch with proof for these corrupt ticket collector.

सेवामें
श्रीमान भारतीय रेलवे प्रबंधक महोदय जी,

विषय :- कल मेरी महत्वपूर्ण मीटिंग थी और आज ट्रैन नंबर 12182 जोकि 8 घंटा 15 मिनिट लेट चल रही हैं
मान्यवर जी
मैं दिनेश राय पिता श्री डी. पी. राय ने दिनांक 01 फरवरी 2019 को ट्रैन नंबर 12182 एंव ट्रैन का नाम दयोदया एक्सप्रेस शयनयान में एक टिकट किया था उस टिकट का पी. एन. आर नंबर [protected] है वह टिकट स्टेशन अशोकनगर से जबलपुर तक किया था उक्त ट्रैन का अशोकनगर आने का समय राति के 01:25 का है और ये अपने समय से 08 घंटा 15 मिनिट की देरी से चल रही है जिसका इस टेन का अशोकनगर सुबह 09:37 पर आना होगा और जबलपुर पहुंचने का समय सुबह 08:45 का है जबलपुर टेन दोपहर के 04:19 पर पहुचगी, आज यह ट्रेन अपने समय से अजमेर से 07 घंटा 35 मिनिट से लेट चली हैं जबकि इस टेन का अजमेर से 15:25 से चलने का है यह ट्रेन अजमेर से 22:00 पर चली हैं
मान्यवर जी यह ट्रेन कल दोपहर के 01:45 पर जबलपुर पहुंचगी जिससे मेरा बहुत नुकसान होगा मेरे इस नुकसान का भरपाई कौन करेगा
मान्यवर जी भारतीय रेलवे द्वारा मेरे नुकसान की भरपाई करने की कृपा करें!
मान्यवर जी इस समस्या का निराकरण अतिशीघ्र करने की कृपा करें मै आपका सदैव आभारी रहूंगा!

"सधन्यवाद"

निवेदक:-
दिनेश राय
अशोकनगर (म. प्र)
मोबाइल नं [protected]

Sir,
I was travelling date 02-02-19 in the shaktipunj express date 11448, coach/seat b2/6 someone has stolen my lenovo laptop with bag containing other materials also, not a single person from rpf was present in train also t. T has not responded nor the attenders, i have complained in 182 helpline number according to my info bag was stolen b/w garhwa and renukut station please kindly take action regarding this my pnr number [protected]

Regards
Priyanshu kumar dubey
Ph. No.-[protected]

I was getting irctc tickets frome bhopal to patna so tickets no confirm but actually amounts is ducted in my account. I have a massage so please refund my amount in my account.

If any concern so please revert me in my mail id. [protected]@gmail.com
Name parashram ahirwar
Mobile numbers [protected]

Hello! Your a/c no. 254822 has been debited by rs. 1468.27 on 04feb19. The a/c balance is rs. 2153.33. Info: inb/[protected]/paytm mobile solutions pvt. Call [protected] (If in india) if you have not done this transaction.

I, arya s raj and my mother salina kishor were traveled from trivandrum central to alwaye in parasuram express on 01/02/2019.
The train departured at sharp 6.20am which was the scheduled time. But later on it was being slow and shows a delay of max 35 minutes. The scheduled time for my arrival was 11.20 am at alwaye station. We were travelling there to take our airasia flight to banglore on the same day 1.55pm. Boarding time was 1.05 pm.
But the railways delayed and make us to wait for more than one and half hours just one stop before our arrival station, which is in ernakulam town railway station there is a long halt, which force us to miss our flight. Even if they inform us on the right time we can go for another option by bus or a taxi because we were almost there, a few kms back, because of this fault from indian railways both o[censored]s missed our first ever flight trip which was a birthday gift for my mother and a dream come true. We would like to claim compensation from indian railways for missing our flight and also have to cancel the return train tickets. After missing the flight we had go for another train and then we loss some for travel charges. So kindly please do consider this complaint and take further procedures.

I have booked the train ticket from bellary (Bay) to bangalore (Ypr) on[protected] night. The train has arrived 1hour late to bellary and reached bangalore 3hours 10minutes late i. E. 8:45am instead it should reach at 5:40am as mentioned in train ticket timings[protected]. As i’m a student i couldn’t attend my all india gate exam due to this negligence of our indian railways, so i request this shouldn’t happen to anybody. Please have a look on train timings. Thank you

Dear sir/madam,

Please note, i was supposed to travel from jasidih to howrah from 12274 hwh duranto exp on 02/01/2019 but unfortunately the train was late by more than 4 hours. The departure time from jasidih was 05:08 am but it arrived at 09:21am and i didnt on boarded the train as my purpose of visit get hampered because of delay in arrival. So, i have registered a tdr on the same date but the my tdr request was rejected without any reason although there was a rule that if train is delayed by more than 4 hours and passenger didnt traveled than entire ticket amount will get refunded but in my case no such thing happened.

On 08/01/2019, i filled a complain on http://www.coms.indianrailways.gov.in with complain reference number w/nr/dli/[protected] but there also nothing happened and it was a big surprise that now even the status shows complain do not found.

I request you to please look into it

The last complaint has not been resolved. Last complaint no. W/er/sdah/[protected] lodge at http://www.coms.indianrailways.gov.in

Today i have tried again. Went to bidhannagar ticket counter for print, they have told that from here not possible. They suggested me try from atvm once again.

In atvm 1st time shown "something was wrong". After that "ticket alreay printed".

Give me a proper solution or refund my money i will book from ticket counter by cash.

I don't to harash again.

Booking id: 939
Mobile no. [protected]
Ticket type: quarterly.
Booking date: today around 9:27am

Please find the attachment.

While travelling in train no 12130 from bilaspur to pune, my hand bag got stolen during the midnight on 30th jan 2019. It had gold jewellery, silver payal, 2 wallets with 5 atm cards, pan card, aadhar card, driving license, mobile fone, and cash around 5000. All the essential and important things are stolen from it., i was in coatch b1 seat no 34 & 40. Such pathetic service from indian railway that even in reserved coatches robbery happens during midnight hours. Worst experience ever which i have faced till date. I am really disappointed and want my things back as its very important documents of mine. Government services are so bad people cant even travel peacefully. I am scared now as i was with my one year old baby something could have happened to us … how did the tt and attendant allow people who do not have tickets to even enter in midnight and such things happen. India is getting worst and worst by passing time more and more insecure.

I have filed an fir against the theft to rpf i want a resolution and want my personal belongings back. Please help shame on indian railways.

We reserved our 6 train tickets few days ago..seated in sleeper class train no. 12421 Ned to Asr .feeling so bad stinging very bad smell in whole section ..kindly solve this to avoid wrong reaction of public .we were feel like we are slaves. We are tax payers we have 100% right on our country, but your worst employers not having sense how to talk...

Hi,

I forgot my pack of 6 panel lights under the seat in general (Unreserved) compartment and got down at kurnool station on 29 jan, 2019.

Train details:
17652
Doj: 29/1/2019
Kacheguda to chengalpattu express

My details:
Keerthi kumar
[protected]/[protected]
Keerthi. [protected]@gmail.com

Please let me know if found or retrieved

Thanks
Keerthi

Sir,
I had to catch the the train avadh express (19039) from bandra terminus to bapudham motihari with pnr no. [protected] on 26 january 2019. I live in lonavla which is approx 120 kms from my reside in. I had taken a train from lonavla to dadar which is nearest from bandra terminus source station of avadh express. My train from lonavla to dadar is nagercoil mumbai express (16340) pnr no. [protected] whose departure timing from lonavala was 1800hrs and expected to reach dadar at 2030hrs. Mumbai express reched lonavala at 2235 hrs. Whereas avadh express train timing from bandra terminus was 2240 hrs. Unfortunately we missed the train. I was travelling with my sister, she is careying a child. Due to late of mumbai express train she felt very hardship again in journey from mumbai to lonavla. An immeasurable of pain she felt during returning journey from mumbai to lonavla. An amount of rs. 5880/-and taxi fare from mumbai to lonavla rs. 3500/- had been wasted only due to failure of indian railway non compliance of timing. When we approached to ticket counter at bandra clerk sitting there at night instructed us to tear the ticket as you will get nothing refund. As refunds rule changed. Why should such huge loss is incurred by innocent passenger without any fault. Railway must take responsibility and at refund the amount. As pain beared my sister was very painful railways was held resonsible for that only.

I went to old jaipur railway station to take one item from him as his route was from jaipur, my brother who had already come there and was waiting for me the train was about to leave i rushed in and took items from him and then tt caught me suddenly and asked for ticket, i was caught by him for not having a ticket; i explained him that i was not aware about the procedure and also i rushedinn hurry (I was indeed not aware about the same) but he was not in mood to let me go and in the meantime real tresspassers went through.
I asked him to let me go and take platform ticket but didn't allowed ne
He fined me rs.300.in the meantime so many people crossed him but he didnt check them.
It was a terrible & frustrating experience for me.
There should be effecient system in railway so that nobody can enter the plateform untill a ticket is available instead of paying a heavy fine for nothing. (That too when u were not at all aware of the same).

Dear sir,
I wish to bring to your notice that, today while i was travelling in second ac in cholan express from villupuram to chennai egmore (Train no : 16796), the following act was committed by ttr,
1. I found him getting bribe from local snack sellers (Vada, bajji, ect) and allowing to sell their products inside train second ac compartment where i was seated, which created nuisance for passengers.
2. It is also noted that the said ttr, did not wear proper uniform and his name badge was also not displayed, that i couldn't ascertain his name to complain him by name, he was the one who checked my train ticket and id card with pnr list in hand.
3. He was also impatient and arrogant to the travelling passengers and he was also found to be using derogatory and unparliamentary words with fellow passengers.
It was shocking to see a government servant getting bribe from local vendors and passengers in train in public. Is it the corruption free nation put forth and conceived by the present pm.
I shall be pleased and grateful if necessary action is taken against the above erring public servant.

The whole journey was unpleasant on seeing the erring public servant.

I have attached my train ticket with this mail. And my pnr no : ‪[protected]‬

If possible the action taken shall please be communicated to me.