Indian Railways Complaints & Reviews

I, arya s raj and my mother salina kishor were traveled from trivandrum central to alwaye in parasuram express on 01/02/2019.
The train departured at sharp 6.20am which was the scheduled time. But later on it was being slow and shows a delay of max 35 minutes. The scheduled time for my arrival was 11.20 am at alwaye station. We were travelling there to take our airasia flight to banglore on the same day 1.55pm. Boarding time was 1.05 pm.
But the railways delayed and make us to wait for more than one and half hours just one stop before our arrival station, which is in ernakulam town railway station there is a long halt, which force us to miss our flight. Even if they inform us on the right time we can go for another option by bus or a taxi because we were almost there, a few kms back, because of this fault from indian railways both o[censored]s missed our first ever flight trip which was a birthday gift for my mother and a dream come true. We would like to claim compensation from indian railways for missing our flight and also have to cancel the return train tickets. After missing the flight we had go for another train and then we loss some for travel charges. So kindly please do consider this complaint and take further procedures.

I have booked the train ticket from bellary (Bay) to bangalore (Ypr) on[protected] night. The train has arrived 1hour late to bellary and reached bangalore 3hours 10minutes late i. E. 8:45am instead it should reach at 5:40am as mentioned in train ticket timings[protected]. As i’m a student i couldn’t attend my all india gate exam due to this negligence of our indian railways, so i request this shouldn’t happen to anybody. Please have a look on train timings. Thank you

Dear sir/madam,

Please note, i was supposed to travel from jasidih to howrah from 12274 hwh duranto exp on 02/01/2019 but unfortunately the train was late by more than 4 hours. The departure time from jasidih was 05:08 am but it arrived at 09:21am and i didnt on boarded the train as my purpose of visit get hampered because of delay in arrival. So, i have registered a tdr on the same date but the my tdr request was rejected without any reason although there was a rule that if train is delayed by more than 4 hours and passenger didnt traveled than entire ticket amount will get refunded but in my case no such thing happened.

On 08/01/2019, i filled a complain on http://www.coms.indianrailways.gov.in with complain reference number w/nr/dli/[protected] but there also nothing happened and it was a big surprise that now even the status shows complain do not found.

I request you to please look into it

The last complaint has not been resolved. Last complaint no. W/er/sdah/[protected] lodge at http://www.coms.indianrailways.gov.in

Today i have tried again. Went to bidhannagar ticket counter for print, they have told that from here not possible. They suggested me try from atvm once again.

In atvm 1st time shown "something was wrong". After that "ticket alreay printed".

Give me a proper solution or refund my money i will book from ticket counter by cash.

I don't to harash again.

Booking id: 939
Mobile no. [protected]
Ticket type: quarterly.
Booking date: today around 9:27am

Please find the attachment.

While travelling in train no 12130 from bilaspur to pune, my hand bag got stolen during the midnight on 30th jan 2019. It had gold jewellery, silver payal, 2 wallets with 5 atm cards, pan card, aadhar card, driving license, mobile fone, and cash around 5000. All the essential and important things are stolen from it., i was in coatch b1 seat no 34 & 40. Such pathetic service from indian railway that even in reserved coatches robbery happens during midnight hours. Worst experience ever which i have faced till date. I am really disappointed and want my things back as its very important documents of mine. Government services are so bad people cant even travel peacefully. I am scared now as i was with my one year old baby something could have happened to us … how did the tt and attendant allow people who do not have tickets to even enter in midnight and such things happen. India is getting worst and worst by passing time more and more insecure.

I have filed an fir against the theft to rpf i want a resolution and want my personal belongings back. Please help shame on indian railways.

We reserved our 6 train tickets few days ago..seated in sleeper class train no. 12421 Ned to Asr .feeling so bad stinging very bad smell in whole section ..kindly solve this to avoid wrong reaction of public .we were feel like we are slaves. We are tax payers we have 100% right on our country, but your worst employers not having sense how to talk...

Hi,

I forgot my pack of 6 panel lights under the seat in general (Unreserved) compartment and got down at kurnool station on 29 jan, 2019.

Train details:
17652
Doj: 29/1/2019
Kacheguda to chengalpattu express

My details:
Keerthi kumar
[protected]/[protected]
Keerthi. [protected]@gmail.com

Please let me know if found or retrieved

Thanks
Keerthi

Sir,
I had to catch the the train avadh express (19039) from bandra terminus to bapudham motihari with pnr no. [protected] on 26 january 2019. I live in lonavla which is approx 120 kms from my reside in. I had taken a train from lonavla to dadar which is nearest from bandra terminus source station of avadh express. My train from lonavla to dadar is nagercoil mumbai express (16340) pnr no. [protected] whose departure timing from lonavala was 1800hrs and expected to reach dadar at 2030hrs. Mumbai express reched lonavala at 2235 hrs. Whereas avadh express train timing from bandra terminus was 2240 hrs. Unfortunately we missed the train. I was travelling with my sister, she is careying a child. Due to late of mumbai express train she felt very hardship again in journey from mumbai to lonavla. An immeasurable of pain she felt during returning journey from mumbai to lonavla. An amount of rs. 5880/-and taxi fare from mumbai to lonavla rs. 3500/- had been wasted only due to failure of indian railway non compliance of timing. When we approached to ticket counter at bandra clerk sitting there at night instructed us to tear the ticket as you will get nothing refund. As refunds rule changed. Why should such huge loss is incurred by innocent passenger without any fault. Railway must take responsibility and at refund the amount. As pain beared my sister was very painful railways was held resonsible for that only.

I went to old jaipur railway station to take one item from him as his route was from jaipur, my brother who had already come there and was waiting for me the train was about to leave i rushed in and took items from him and then tt caught me suddenly and asked for ticket, i was caught by him for not having a ticket; i explained him that i was not aware about the procedure and also i rushedinn hurry (I was indeed not aware about the same) but he was not in mood to let me go and in the meantime real tresspassers went through.
I asked him to let me go and take platform ticket but didn't allowed ne
He fined me rs.300.in the meantime so many people crossed him but he didnt check them.
It was a terrible & frustrating experience for me.
There should be effecient system in railway so that nobody can enter the plateform untill a ticket is available instead of paying a heavy fine for nothing. (That too when u were not at all aware of the same).

Dear sir,
I wish to bring to your notice that, today while i was travelling in second ac in cholan express from villupuram to chennai egmore (Train no : 16796), the following act was committed by ttr,
1. I found him getting bribe from local snack sellers (Vada, bajji, ect) and allowing to sell their products inside train second ac compartment where i was seated, which created nuisance for passengers.
2. It is also noted that the said ttr, did not wear proper uniform and his name badge was also not displayed, that i couldn't ascertain his name to complain him by name, he was the one who checked my train ticket and id card with pnr list in hand.
3. He was also impatient and arrogant to the travelling passengers and he was also found to be using derogatory and unparliamentary words with fellow passengers.
It was shocking to see a government servant getting bribe from local vendors and passengers in train in public. Is it the corruption free nation put forth and conceived by the present pm.
I shall be pleased and grateful if necessary action is taken against the above erring public servant.

The whole journey was unpleasant on seeing the erring public servant.

I have attached my train ticket with this mail. And my pnr no : ‪[protected]‬

If possible the action taken shall please be communicated to me.

Respected sir,
Gudivada station is daily faceing trobles. Because of here number of trains like normal rake or goods rake stoping and faceing maintainance trobles like brake bind or wheel smoke. And also cleaning and water filling trobles. Goods fright also faceing grate trobles like em pad fail spring broken smoke or fire trobls. So we are requsting please provid txr point here.

Thanking you sir

I had one tdr filed on 28th december 2018 against pnr number [protected] with reason train late more than three hours and passenger not travelled, but the tdr has been repudiated on 24th jan 2019 for reason 'as per chart, passenger has travelled'. However let me insist that i did not travel in the said train as i was already travelling on another train on the same day and the ticket of that journey is attached for your reference. Hence, it needs to be clarified as to how i can travel in two different trains on the same day at similar time towards the same destination. Since such travel is not possible, i refuse to accept the reason given for rejection of my tdr. I kindly request your good office to recheck the chart, as i did not travel in the train. So, kindly accept my tdr request and refund the amount fully for not traveling in the train which was delayed for more than 3 hours. Awaiting your positive consideration in this case.

Incredibly aggressive and harassing behaviour by this coolie (Photo below) at new delhi railway station last evening.

My husband and i were travelling with my elderly in-laws, who have limited mobility, and when we refused coolie services, this coolie (Pic below) spitefully turned the escalators off by pressing the emergency stop button. I could not get the escalators working again despite calling the help centre and asking for assistance - and my in-laws then had to walk up the stairs with great pain and difficulty (While this coolie kept pestering us all along). He was excessively rude, aggressive and refused to follow fixed rates.

While coolies at ndls can often get incredibly aggressive and refuse to follow fixed rates - the spiteful and violent behaviour of this man was shocking. I have tried to lodge a formal complaint against him online but can find no information on the indian railways website.

I had some guests from abroad with me and i have never been more embarrassed of my fellow country-men. It’s a shame that people like this man can bring utter disgrace to the country and there is no proper channel to take effective action against them (Or if there is one, then it isn’t easy to find online).

I hope that this online complaint reaches the right audience and some corrective action is taken.

Thanks.

I have lost my spectacle on bearth no 31 side lower in b1coach of train no 16535 golgumbaz express while travelling from bangalore to badami on 19 jan 2019. After debording the train at badami station on 20 jan 2019 i came to know about my lost item. I request founder of my precious spectacle to inform me. My mobile no [protected], [protected]. My email id [protected]@gmail.com. Thanking you - suresh k l

I am traveling hwh to bhc on 23/01/2019 at bbs (12073) jana shatabdi hwh to bhc. I have a supperfast unreserve general tickte rs 120.00 but the train tte charge rs 250.00+ 35.00. As luggage freight. When i asked about this he cant satisfy me and away from the place. After that i asked another tte he suggest me logge a complain. Pls take a proper action. The recipet no 12 k 889046.

This is a very rude way to steal money from innocent. I have used many trains in usa and never had to buy any ticket other than train ticket. My parents were coming to bangalore from chennai in train. I was going to search for platform 7, asked a ticket lady in coat and she pointed the was. There was no check when i entered. When i came back with my parents, the ticket lady took 300 for a 10 worth ticket. Do they have a heart. It was pure theft by government officials. Not a day goes by where indians do not cheat me. Most autowalas cheats, friends cheat, police cheats, swamis cheats, so many cheats. Everyone cheats in india and no one can be trusted.

On 10/12/2018 1400Rs debited from my account and upon sending multiple of attempts to irctc they are happy in irritating me .
mailed bhim upi first they said money sent to irctc and irctc guys are not
responding very well.
i have visited bank of india branch as well and even from their end
complaint is still pending.
bank statement suggest amount debited by BHIM UPI and then after money went to irctc but none of this 3 parties are resolving my issue.
for contact: [protected]
email id:[protected]@gmail.com.

I am traveling with my friends in train no 18048 in sl 3. I am seating with my friend with their respected seat. The tte suddenly came and roughly said to leave the seat for the passengers. He was giving seats to passangers without reservation. Again he stated scouting at me why was seating on that seat. His behaviour was very rude. After that i asked the passenger about his reservation but he said that he had a general ticket (Without reservation)

Respected sir or madam, ticket issuer deny to give my remaining change by giving reason of i don't have change, he purposely did due to urgency of my train, when he don't have change he would have asked me before takeing money.. I wanted to take a action on these types of employees of your department.. This took place in today at 6:45 at kalaburgi station, karnataka

I have a sincere request to make a stop at byappanahalli station instead of bangalore east for trains on this route like kachiguda express (12050) etc. Byappanahalli is the start point for metro and it would be easy to travel to different parts of the city and also very convenient to get public transport unlike bangalore east. Bangalore east is very interior and have to depend completely on auto rickshaw and private cab service. It costs as much as train fare and is not appropriate for middle class and below middle class passengers. We can also look at alternate option of channasandra stop which helps passengers in the hebbal-silkboard corridor (Middle class residential and it corridor).