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Indian Railways Complaints & Reviews

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Updated: Jan 16, 2026
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G
gpnanda
from Mumbai, Maharashtra
Jan 17, 2019
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Address: Hyderabad, Telangana

My laptop bag and some documents and items inside that was stolen in secunderabad station on 3-jan-2019. I have given fir in vijaywada grp and given a copy of that to grp secunderabad.
But no action taken till date.
Also i gave complaint in indian rail lost stolen item site with fir attachment.

But after some day i got response from website. Give an fir without checking mail content or fir attached.
Gouri prasad nanda
Indian Railways customer support has been notified about the posted complaint.
Sir, I have been waiting for Tatkal counter..and finally got my tickets...the ticket issuer in katpadi is not respecting..she is completely speaking indecently...I am very much worried about her behaviour towards me.. please take proper action towards her..
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    deepak199012
    from Delhi, Delhi
    Jan 17, 2019
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    Address: Kolkata, West Bengal, 700038
    Website: www.irctc.co.in

    Dear team,

    I had booked the following ticket but the train was automatically canceled before 17th december but i have not received the amount yet. As the train was canceled by itself i did not filed tdr.

    I have not received my refund amount. Please look into the matter and initiate refund amount immediately.

    Train no :13007 / u abhatoofan exp
    Pnr no: [protected]
    Date of journey: dec 17. 2018
    Booking date: dec 10. 2018
    Amount: 495.49/-
    Transaction id:[protected]
    Irctc id: dipakgelhi

    Reagrds
    Deepak mohapatra

    Deepak. [protected]@gmail.com
    +91-[protected]
    Indian Railways customer support has been notified about the posted complaint.
    Sir, please I want to say that gen compartment number 19-20 both shauchalay full of toilets and...
    So I hope that you will take action for about cleaning.
    Thanks passenger
    Chhatrapal Singh
    From spn u.p.
    16575- D2 Reserved Compartment being used as general compartment aged parents not able to use the toilets because of people blocking the path.
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      D
      dineshk56166696
      from Shamgarh, Madhya Pradesh
      Jan 16, 2019
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      Address: 485441
      Website: Twitter account @dineshkumar

      I was booked by LAGGAGE parcel in indian railway
      From Satna to Break NZM to Punjab STATE (FARITKOT)
      TICKET NO 142174
      DATE 27.12.2018
      name of :- Dinesh Kumar
      Mobile No [protected]
      Materiel:- Motor Cycle.
      I was complaint with twitter account to Railway Minister, DRM JBP,
      DRM New Delhi. I am working in Govt sector INDIAN ARMY, much more time it is not still to any information about my parcel so that, i want complaint because it is poor service INDIAN RAILWAY for some useless fellows i am most worried accuse my day to day working is effort for motor cycle
      Indian Railways customer support has been notified about the posted complaint.
      The tungabhadra express train no.(17024) will not stop at the budwel railway station but the same express while going has the stop at budwel railway station of train no.(17023) so plz ...I request you to make a halt at the budwel railway station which helps the public alot for fast travelling and convinence
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        P
        Pawan1952
        from Noida, Uttar Pradesh
        Jan 16, 2019
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        Address: Faridabad, Haryana, 121001

        I m traveling in 12506 north east express from annand vihar to guwahati start daye[protected].in coach s5 so many passengers who are travelling in sleeper class on general ticket. Tte also not checked since yesterday. Mostly people travelling from allahabad. We are getting so much problems. Please send a flying and catch people who are travelling without ticket or travelling in sleeper class on general tickets. Thanks.
        Indian Railways customer support has been notified about the posted complaint.
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          A
          AbdulRa81957420
          from Kanpur, Uttar Pradesh
          Jan 16, 2019
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          Address: Kanpur, Uttar Pradesh, 208001
          Website: [email protected]

          Kindly respected sir, please help me my name is abdul rafeeq my mobile no. Is [protected], sir where is my bike my parcel booking prr no. Is [protected] and railway staff behavior is too bad and v. K. Singh is wrong language use to me and my cousin brother he is booked bike 29/12/2018, i will ask sir how much time to goes to bike kanpur central to yashwantpur railway station, please give me answer sir my mobile no. Is [protected] please response my mail and informa me sir please
          Indian Railways customer support has been notified about the posted complaint.
          Res sir,
          At Kavali railway station, Nellore dist
          There is no roof at parking space. The contractor Mr K Srinivasarao charges premium charges like metro stations.He
          Charges me for 24 hrs Rs 200.00.
          J.Narendrakumarreddy,
          [protected].
          I am traveling in B3 of train no 16351 seat no 22 and 46 on 12 Jan 2018. Mumbai Nagercoil express. Their are lots of bed bugs myself my wife and a infant baby could not sleep the whole 2 nights.
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            B
            Brajesh241
            from Madhipura, Bihar
            Jan 15, 2019
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            I am Brajesh kumar, I am travelling in train no.12577 (Bagmati exp.) From SPJ to ET, my PNR no:- [protected], when I reached on my seat another passenger has already occupied my seat and claiming that the TTE has allowed him this seat. When I go to TTE for seeking help from his side they clearly said that I can't help you at all because I haven't allowed him some other TTE had allowed him so you can travel as waiting passenger or can file any complain.
            Indian Railways customer support has been notified about the posted complaint.
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              D
              Dupinder Kour
              Jan 15, 2019
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              Dear sir, i am a college student from jammu. When i was travelling to ujjain to jammu by (12919) indore smvd katra malwa sf express train on 13/01/19 my bag was stolen away in between agra cantt jn to mathura jn station.in my hand bag near about 5000 rupees, 2 mobile phones one is samsung galaxy s9 and other one phone is samsung galaxy j7 and atm card has lost. The same was happened with 3 more people in the coach s1 seat no 1. When i got down to complaint at mathura junction station this is a serious case which the authorities have to take care of. Now we are afraid to travel in train. Who is responsible for this? Sir who will answer to this? Please enquire the same and kindly take immediate action.
              Hope this will be considered seriously
              Truly yours
              Dupinder kour
              Indian Railways customer support has been notified about the posted complaint.
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                R
                Rutvi Chauhan
                from Dahod, Gujarat
                Jan 15, 2019
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                People jump into reserved comportments and starts an argument over a seat which is already reserved.. Today a senior citizen got in the train putting hankie for his seat and did the same on my seat... When told by the passenger beside me that the person is coming.. He yelled like if the that person doesn't come then see what I do.. As he refused him to sit as it was reserved for me.. I hope u do the needful... Thank you
                Indian Railways customer support has been notified about the posted complaint.
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                  S
                  Smitha Thekkoot
                  from Mumbai, Maharashtra
                  Jan 15, 2019
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                  Address: Mumbai City, Maharashtra, 400097

                  This is regarding a situation i faced some time back. I am a sincere traveller who never travels without a ticket, whatever the situation maybe. Daily i commute by western railway first class from malad to bandra station. However, today i missed bandra station and went ahead till dadar. I was going to take a return ticket. But was caught before only. I tried explaining the situation, but invain. None of them showed any empathy and charged me 315₹. This is really inconvenience for a commuter. There should be some provision to either take the ticket online or some exceptions to the fine rules. For me this system sucks big time and hence me complaining.
                  Indian Railways customer support has been notified about the posted complaint.
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                    M
                    Mahesh Tutare
                    from Pune, Maharashtra
                    Jan 15, 2019
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                    Address: Nashik, Maharashtra, 422101

                    Sir mi mahesh mi maza wife ani 1 month cha mulga ahe to ticket sobat nanded la yet hoto tr night la 1.46 am la mala jalna la uthar nahi tar paise de aasa bolat hote mi khup bhilo aani paise dilo karan tiya night la maza chota mulga gheun kuthe janar ani varun khup thandi hoti. 14.01.2019
                    Mahesh tutare [protected]
                    Sir aasa kona sobat pan hou naye
                    Nashik to nanded yet hoto nandigram express ne
                    Indian Railways customer support has been notified about the posted complaint.
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                      N
                      Nihal Garg
                      from Vadamadurai, Tamil Nadu
                      Jan 13, 2019
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                      Sir
                      Today i alighted at madurai railway station at 2am, requested the onduty station master to let me charge my mobile but he refused and shouted abrubtly over me in front of my family member without any consideration.
                      I also requested him that i am also a government official but he didn't heed to any of my request.

                      Regards
                      Nihal garg
                      Common man
                      Indian Railways customer support has been notified about the posted complaint.
                      Jan 13, 2019
                      Updated by Nihal Garg
                      Also I said that I am wandering since half an hour hour to make my mobile charged as none of the socket at platform one is available as all are accompanied with mobile with person sitting beside it.
                      I booked tickets from Jammu to Ujn for the date 4/3/19, for my parents 74 and 62 years old by selecting lower birth for them, still after booking they were alloted upper and middle seat. Its difficult for senior citizens to climb over the upper birth, considering this fact please convert both the seats to lower birth. (PNR- [protected])
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                        J
                        Jignesh78601
                        from Bardoli, Gujarat
                        Jan 12, 2019
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                        Address: Junagadh, Gujarat, 362001

                        Dear sir

                        Today i have booked three parcel at bandra terminus to junagadh at bandra terminus parcel booking office. But out side many private parcel agent taken 1300 rs from me. But from railway parcel service given only 321 rs receipt. I am 100% sure that rs 979 has cut form railway officer and private agent also. When we have ask for more charged money private parcel agent told me that we charge more money for packing, loading, parcel service officer bribe so we charge more.

                        Sir, this is very surprise that still today in indian railway many govt officers are full corrupted.

                        Kindly look into this matter.

                        My booking pwb no is - a8733625

                        I am also send you photo of my ticket and receipt also

                        I hope i will get satisfaction answer from your side.

                        Thanking you

                        Jignesh maniyar

                        Maniyar. [protected]@yahoo.in
                        Indian Railways customer support has been notified about the posted complaint.
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                          R
                          Roshni Rai
                          from Ludhiana, Punjab
                          Jan 10, 2019
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                          Address: Chandigarh, Chandigarh, 160026

                          The train number is 22926.. Dated 10/1/2019 11.30 am

                          My mother dropped my nani ji old age above 70+ and brother, (Who is handicaped) go to chandigarh from ambala (They have a their own tickets)
                          My mom was ambushed from this train from chandigarh to ambala junction. When my mother reached station. The train was getting out of the platform because of this she could not take the ticket.
                          Tt (Alok gupta he did not have a name plate) who was standing at the door, my mother went to him and said that i could not take the ticket... The tt taken four hundred rupees (₹400) from mom.. My mom was shocked because of she had no luggage..
                          The tt take money and put into pocket and he started moving forward.. Without any provided ticket and any slip.. My mom followed and try to talked tt she's said why you taken to much charge? Tt said that penalty charged.. The mom said so don't give me any slip.. Then he started shouting and abusing language and my mom insisted to ticket or any proof.. Then he started trying to frighten my mother that you will be able to sign documents. Mom said i am agreed to sign where you said but first of all tell me what's you name? He try to avoid when my mom click picture then he told his name my mom signed it
                          Kindly take action against him.. And response me regarding this case
                          Regards
                          Advocate roshni rai
                          District court
                          Chandigarh
                          Mob
                          [protected]
                          Indian Railways customer support has been notified about the posted complaint.
                          I booked a season ticket on UTS App on 09/01/2019 through PAYTM payment and the payment was made as success but the season ticket has not been issued
                          I had booked a ticket in senior citizen quota were seat is still available bt when i booked the ticket it shows up with the waiting list
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                            Abhishek e
                            from Jaipur, Rajasthan
                            Jan 10, 2019
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                            Address: Jhunjhunu, Rajasthan

                            Station master helps brokers in making of there tickets in tatkal and takes away the rights of other people who waits there for there turn. When i go for booking of tickets for self or any of family members i get a name daily written over a peice of paper, and no person waiting there. Usually he comes at the time of window opening and enters directly to the ticket booking room.
                            Indian Railways customer support has been notified about the posted complaint.
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                              Gourisankar Tripathy
                              from Dhanbad, Jharkhand
                              Jan 9, 2019
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                              Address: Khordha, Odisha, 751001
                              Website: consumercomplaints.in

                              Dear sir/madam,
                              I need to inform you that for an urgent training purpose i booked ticket from bhubaneswar to habibganj in the train no -01662. Due to continuous strick for 2 days may be there had been chanse of delay. Today morning i got the information of delay for 2.39 hrs and as per that i reached at bbs station but after that the service goes down and i don't get any info. Now who will bear the cost of my pain due to non informative of the department. These all shows the communication media made for people is just a false playing game in front of railway employees. Pls try to motivate and educate the public servants.
                              Indian Railways customer support has been notified about the posted complaint.
                              Water problem
                              Electrical problem
                              Cleaning problem at our coach
                              Board are not working
                              My phone bettery is drain
                              Urgent solve
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                                A
                                Abhiraj0602
                                from Mumbai, Maharashtra
                                Jan 9, 2019
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                                Address: Valsad, Gujarat, 396191

                                Hi,
                                I booked my ticket from mumbai central to vapi on Flying ranee from mumbai central to vapi.
                                I booked ticket in First class, the fare for FC is 480 and fair forAC chair car is 350.

                                FC is not an AC compartment and and the ticket is 130 higher than AC chair car. How it is possible?

                                Are the passengers being cheated?
                                Have attached screen shot for ur reference
                                Indian Railways customer support has been notified about the posted complaint.
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                                  ajsapkal
                                  from Nashik, Maharashtra
                                  Jan 11, 2019
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                                  Address: Bulandshahr, Uttar Pradesh, 431003

                                  Now I'm traveling (8th Jan 2019) to Agra to Aurangabad. I have taken general ticket (305 Rs) and seated in 3 Tier AC. I went to Ticket Checker for update my ticket in 3 tier AC and he asking me to pay 1500. But actually amount is 835 only and also he has given 835 Rs receipt only. I had ask return my balance amount, but he not ready. He is telling that, you have to pay extra amount charge. (That means 665 Rs in his own pocket) my Train no was 12716. Also he was drink-ed not ready to listen any think. Ticket check is doing such think, then rail should have customer care number to address such issues.
                                  Indian Railways customer support has been notified about the posted complaint.
                                  Please let me know, Due to which reason the train no.22629 DADAR TEN EXP is running on thursday instead of friday.

                                  when the train departure on friday from Dadar was helpful to Konkan public due to it was weekend train. Due to you people unnecessary change in weekend the public is suffered.

                                  Again will the train departure on Friday?
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                                    S
                                    S1,
                                    from Vallam, Tamil Nadu
                                    Jan 8, 2019
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                                    Our family ws travelling to vallankanni,, on our journey transgender people cam n started demandg fr money, dey vr nt redy 2 acpt wat v ofrd them,,,, n std insisting on takg 100rupees,,, aftr v efused dey got furious n raised their sarees n showed us their pvt parts,,,,, de hv troubled other passengers as well, dis s like sexual harrasement
                                    Indian Railways customer support has been notified about the posted complaint.
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                                      Opender Singh
                                      from Agra, Uttar Pradesh
                                      Jan 8, 2019
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                                      Address: Ludhiana, Punjab, 141001
                                      Website: [email protected]

                                      I m opender singh
                                      I was here at ludhiana junction for reservation ticket at counter.
                                      Here is a mam naming harpreet kaur was misbehaving with me and others people too.
                                      She doesnot know how to talk with people.
                                      So rudeness and unpolite nature with aged people too.

                                      I was pretty shocked with this.
                                      I was here due to some online ticketing problem, but i donot want to come here again.
                                      You people can take a strict against on this.

                                      Regsrds
                                      Opender singh
                                      Indian Railways customer support has been notified about the posted complaint.
                                      If I travel frm Indian railway with my plan, then Indian railway changed my plan according to his wrost time table. I plan to travel before 2 days to save 50k money from my work but the indian rail convert 1day journey into 2days, and I couldn't reached and I lost my money. Every time I experienced worst scenerio of Indian railway.
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                                        CCTV MALAKPET
                                        from Hyderabad, Telangana
                                        Jan 7, 2019
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                                        Address: 500036

                                        Malakpet railway station hyderabad
                                        the railway employer he booked train tickets wrong date
                                        i written reservation form secundrabad to kakinada date[protected] and kakinada to secundrabad date[protected] up and down tickets but he booked both dates are same onc's you can also checked my form i request you to kindly take action and help full to me.
                                        Thanking You

                                        Regards
                                        K.Sandeep Kumar
                                        [protected]
                                        Indian Railways customer support has been notified about the posted complaint.
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