Claimed

Indian Railways Complaints & Reviews

1.3
Updated: Apr 6, 2026
Complaints 6295
Resolved
1580
Unresolved
4715
Contacts

File a complaint to Indian Railways

Having problems with Indian Railways?

File a complaint and get it resolved by Indian Railways customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Indian Railways reviews & complaints page 70

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Aditi Atreya
from Bhubaneshwar, Odisha
Jan 18, 2019
Report
Copy

Address: Patna, Bihar, 800014

Dear sir / ma'am,

This is for your kind attention that i was travelling from shalimar durango on 11th jan 2018 from kolkata to patna (Seat no. B2, 57 & 60) and i missed my wallet at my seat inside the pillow cover and i got down. And once i got down the gate of the coach was closed. So i was the last passenger in the coach. And the wallet is with the coach attended. As no one else will open the cover of wallet.

Requesting you to kindly help me out with finding my wallet. It contains my ₹5000 cash, pan card, and my 3 atm cards.

I will be great full to you.

Regard,
Aditi atreya
Indian Railways customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    G
    gpnanda
    from Mumbai, Maharashtra
    Jan 17, 2019
    Report
    Copy

    Address: Hyderabad, Telangana

    My laptop bag and some documents and items inside that was stolen in secunderabad station on 3-jan-2019. I have given fir in vijaywada grp and given a copy of that to grp secunderabad.
    But no action taken till date.
    Also i gave complaint in indian rail lost stolen item site with fir attachment.

    But after some day i got response from website. Give an fir without checking mail content or fir attached.
    Gouri prasad nanda
    Indian Railways customer support has been notified about the posted complaint.
    Sir, I have been waiting for Tatkal counter..and finally got my tickets...the ticket issuer in katpadi is not respecting..she is completely speaking indecently...I am very much worried about her behaviour towards me.. please take proper action towards her..
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      D
      deepak199012
      from Delhi, Delhi
      Jan 17, 2019
      Report
      Copy

      Address: Kolkata, West Bengal, 700038
      Website: www.irctc.co.in

      Dear team,

      I had booked the following ticket but the train was automatically canceled before 17th december but i have not received the amount yet. As the train was canceled by itself i did not filed tdr.

      I have not received my refund amount. Please look into the matter and initiate refund amount immediately.

      Train no :13007 / u abhatoofan exp
      Pnr no: [protected]
      Date of journey: dec 17. 2018
      Booking date: dec 10. 2018
      Amount: 495.49/-
      Transaction id:[protected]
      Irctc id: dipakgelhi

      Reagrds
      Deepak mohapatra

      Deepak. [protected]@gmail.com
      +91-[protected]
      Indian Railways customer support has been notified about the posted complaint.
      Sir, please I want to say that gen compartment number 19-20 both shauchalay full of toilets and...
      So I hope that you will take action for about cleaning.
      Thanks passenger
      Chhatrapal Singh
      From spn u.p.
      16575- D2 Reserved Compartment being used as general compartment aged parents not able to use the toilets because of people blocking the path.
      Helpful
      Found this helpful?
      2 Comments
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        D
        dineshk56166696
        from Shamgarh, Madhya Pradesh
        Jan 16, 2019
        Report
        Copy

        Address: 485441
        Website: Twitter account @dineshkumar

        I was booked by LAGGAGE parcel in indian railway
        From Satna to Break NZM to Punjab STATE (FARITKOT)
        TICKET NO 142174
        DATE 27.12.2018
        name of :- Dinesh Kumar
        Mobile No [protected]
        Materiel:- Motor Cycle.
        I was complaint with twitter account to Railway Minister, DRM JBP,
        DRM New Delhi. I am working in Govt sector INDIAN ARMY, much more time it is not still to any information about my parcel so that, i want complaint because it is poor service INDIAN RAILWAY for some useless fellows i am most worried accuse my day to day working is effort for motor cycle
        Indian Railways customer support has been notified about the posted complaint.
        The tungabhadra express train no.(17024) will not stop at the budwel railway station but the same express while going has the stop at budwel railway station of train no.(17023) so plz ...I request you to make a halt at the budwel railway station which helps the public alot for fast travelling and convinence
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          P
          Pawan1952
          from Noida, Uttar Pradesh
          Jan 16, 2019
          Report
          Copy

          Address: Faridabad, Haryana, 121001

          I m traveling in 12506 north east express from annand vihar to guwahati start daye[protected].in coach s5 so many passengers who are travelling in sleeper class on general ticket. Tte also not checked since yesterday. Mostly people travelling from allahabad. We are getting so much problems. Please send a flying and catch people who are travelling without ticket or travelling in sleeper class on general tickets. Thanks.
          Indian Railways customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            A
            AbdulRa81957420
            from Kanpur, Uttar Pradesh
            Jan 16, 2019
            Report
            Copy

            Address: Kanpur, Uttar Pradesh, 208001
            Website: [email protected]

            Kindly respected sir, please help me my name is abdul rafeeq my mobile no. Is [protected], sir where is my bike my parcel booking prr no. Is [protected] and railway staff behavior is too bad and v. K. Singh is wrong language use to me and my cousin brother he is booked bike 29/12/2018, i will ask sir how much time to goes to bike kanpur central to yashwantpur railway station, please give me answer sir my mobile no. Is [protected] please response my mail and informa me sir please
            Indian Railways customer support has been notified about the posted complaint.
            Res sir,
            At Kavali railway station, Nellore dist
            There is no roof at parking space. The contractor Mr K Srinivasarao charges premium charges like metro stations.He
            Charges me for 24 hrs Rs 200.00.
            J.Narendrakumarreddy,
            [protected].
            I am traveling in B3 of train no 16351 seat no 22 and 46 on 12 Jan 2018. Mumbai Nagercoil express. Their are lots of bed bugs myself my wife and a infant baby could not sleep the whole 2 nights.
            Helpful
            Found this helpful?
            2 Comments
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              B
              Brajesh241
              from Madhipura, Bihar
              Jan 15, 2019
              Report
              Copy

              I am Brajesh kumar, I am travelling in train no.12577 (Bagmati exp.) From SPJ to ET, my PNR no:- [protected], when I reached on my seat another passenger has already occupied my seat and claiming that the TTE has allowed him this seat. When I go to TTE for seeking help from his side they clearly said that I can't help you at all because I haven't allowed him some other TTE had allowed him so you can travel as waiting passenger or can file any complain.
              Indian Railways customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                D
                Dupinder Kour
                Jan 15, 2019
                Report
                Copy

                Dear sir, i am a college student from jammu. When i was travelling to ujjain to jammu by (12919) indore smvd katra malwa sf express train on 13/01/19 my bag was stolen away in between agra cantt jn to mathura jn station.in my hand bag near about 5000 rupees, 2 mobile phones one is samsung galaxy s9 and other one phone is samsung galaxy j7 and atm card has lost. The same was happened with 3 more people in the coach s1 seat no 1. When i got down to complaint at mathura junction station this is a serious case which the authorities have to take care of. Now we are afraid to travel in train. Who is responsible for this? Sir who will answer to this? Please enquire the same and kindly take immediate action.
                Hope this will be considered seriouslyÂ
                Truly yours
                Dupinder kour
                Indian Railways customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  R
                  Rutvi Chauhan
                  from Dahod, Gujarat
                  Jan 15, 2019
                  Report
                  Copy

                  People jump into reserved comportments and starts an argument over a seat which is already reserved.. Today a senior citizen got in the train putting hankie for his seat and did the same on my seat... When told by the passenger beside me that the person is coming.. He yelled like if the that person doesn't come then see what I do.. As he refused him to sit as it was reserved for me.. I hope u do the needful... Thank you
                  Indian Railways customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Smitha Thekkoot
                    from Mumbai, Maharashtra
                    Jan 15, 2019
                    Report
                    Copy

                    Address: Mumbai City, Maharashtra, 400097

                    This is regarding a situation i faced some time back. I am a sincere traveller who never travels without a ticket, whatever the situation maybe. Daily i commute by western railway first class from malad to bandra station. However, today i missed bandra station and went ahead till dadar. I was going to take a return ticket. But was caught before only. I tried explaining the situation, but invain. None of them showed any empathy and charged me 315₹. This is really inconvenience for a commuter. There should be some provision to either take the ticket online or some exceptions to the fine rules. For me this system sucks big time and hence me complaining.
                    Indian Railways customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      M
                      Mahesh Tutare
                      from Pune, Maharashtra
                      Jan 15, 2019
                      Report
                      Copy

                      Address: Nashik, Maharashtra, 422101

                      Sir mi mahesh mi maza wife ani 1 month cha mulga ahe to ticket sobat nanded la yet hoto tr night la 1.46 am la mala jalna la uthar nahi tar paise de aasa bolat hote mi khup bhilo aani paise dilo karan tiya night la maza chota mulga gheun kuthe janar ani varun khup thandi hoti. 14.01.2019
                      Mahesh tutare [protected]
                      Sir aasa kona sobat pan hou naye
                      Nashik to nanded yet hoto nandigram express ne
                      Indian Railways customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        N
                        Nihal Garg
                        from Vadamadurai, Tamil Nadu
                        Jan 13, 2019
                        Report
                        Copy

                        Sir
                        Today i alighted at madurai railway station at 2am, requested the onduty station master to let me charge my mobile but he refused and shouted abrubtly over me in front of my family member without any consideration.
                        I also requested him that i am also a government official but he didn't heed to any of my request.

                        Regards
                        Nihal garg
                        Common man
                        Indian Railways customer support has been notified about the posted complaint.
                        Jan 13, 2019
                        Updated by Nihal Garg
                        Also I said that I am wandering since half an hour hour to make my mobile charged as none of the socket at platform one is available as all are accompanied with mobile with person sitting beside it.
                        I booked tickets from Jammu to Ujn for the date 4/3/19, for my parents 74 and 62 years old by selecting lower birth for them, still after booking they were alloted upper and middle seat. Its difficult for senior citizens to climb over the upper birth, considering this fact please convert both the seats to lower birth. (PNR- [protected])
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          J
                          Jignesh78601
                          from Bardoli, Gujarat
                          Jan 12, 2019
                          Report
                          Copy

                          Address: Junagadh, Gujarat, 362001

                          Dear sir

                          Today i have booked three parcel at bandra terminus to junagadh at bandra terminus parcel booking office. But out side many private parcel agent taken 1300 rs from me. But from railway parcel service given only 321 rs receipt. I am 100% sure that rs 979 has cut form railway officer and private agent also. When we have ask for more charged money private parcel agent told me that we charge more money for packing, loading, parcel service officer bribe so we charge more.

                          Sir, this is very surprise that still today in indian railway many govt officers are full corrupted.

                          Kindly look into this matter.

                          My booking pwb no is - a8733625

                          I am also send you photo of my ticket and receipt also

                          I hope i will get satisfaction answer from your side.

                          Thanking you

                          Jignesh maniyar

                          Maniyar. [protected]@yahoo.in
                          Indian Railways customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            R
                            Roshni Rai
                            from Ludhiana, Punjab
                            Jan 10, 2019
                            Report
                            Copy

                            Address: Chandigarh, Chandigarh, 160026

                            The train number is 22926.. Dated 10/1/2019 11.30 am

                            My mother dropped my nani ji old age above 70+ and brother, (Who is handicaped) go to chandigarh from ambala (They have a their own tickets)
                            My mom was ambushed from this train from chandigarh to ambala junction. When my mother reached station. The train was getting out of the platform because of this she could not take the ticket.
                            Tt (Alok gupta he did not have a name plate) who was standing at the door, my mother went to him and said that i could not take the ticket... The tt taken four hundred rupees (₹400) from mom.. My mom was shocked because of she had no luggage..
                            The tt take money and put into pocket and he started moving forward.. Without any provided ticket and any slip.. My mom followed and try to talked tt she's said why you taken to much charge? Tt said that penalty charged.. The mom said so don't give me any slip.. Then he started shouting and abusing language and my mom insisted to ticket or any proof.. Then he started trying to frighten my mother that you will be able to sign documents. Mom said i am agreed to sign where you said but first of all tell me what's you name? He try to avoid when my mom click picture then he told his name my mom signed it
                            Kindly take action against him.. And response me regarding this case
                            Regards
                            Advocate roshni rai
                            District court
                            Chandigarh
                            Mob
                            [protected]
                            Indian Railways customer support has been notified about the posted complaint.
                            I booked a season ticket on UTS App on 09/01/2019 through PAYTM payment and the payment was made as success but the season ticket has not been issued
                            I had booked a ticket in senior citizen quota were seat is still available bt when i booked the ticket it shows up with the waiting list
                            Helpful
                            Found this helpful?
                            2 Comments
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              A
                              Abhishek e
                              from Jaipur, Rajasthan
                              Jan 10, 2019
                              Report
                              Copy

                              Address: Jhunjhunu, Rajasthan

                              Station master helps brokers in making of there tickets in tatkal and takes away the rights of other people who waits there for there turn. When i go for booking of tickets for self or any of family members i get a name daily written over a peice of paper, and no person waiting there. Usually he comes at the time of window opening and enters directly to the ticket booking room.
                              Indian Railways customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                G
                                Gourisankar Tripathy
                                from Dhanbad, Jharkhand
                                Jan 9, 2019
                                Report
                                Copy

                                Address: Khordha, Odisha, 751001
                                Website: consumercomplaints.in

                                Dear sir/madam,
                                I need to inform you that for an urgent training purpose i booked ticket from bhubaneswar to habibganj in the train no -01662. Due to continuous strick for 2 days may be there had been chanse of delay. Today morning i got the information of delay for 2.39 hrs and as per that i reached at bbs station but after that the service goes down and i don't get any info. Now who will bear the cost of my pain due to non informative of the department. These all shows the communication media made for people is just a false playing game in front of railway employees. Pls try to motivate and educate the public servants.
                                Indian Railways customer support has been notified about the posted complaint.
                                Water problem
                                Electrical problem
                                Cleaning problem at our coach
                                Board are not working
                                My phone bettery is drain
                                Urgent solve
                                Helpful
                                Found this helpful?
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  Abhiraj0602
                                  from Mumbai, Maharashtra
                                  Jan 9, 2019
                                  Report
                                  Copy

                                  Address: Valsad, Gujarat, 396191

                                  Hi,
                                  I booked my ticket from mumbai central to vapi on Flying ranee from mumbai central to vapi.
                                  I booked ticket in First class, the fare for FC is 480 and fair forAC chair car is 350.

                                  FC is not an AC compartment and and the ticket is 130 higher than AC chair car. How it is possible?

                                  Are the passengers being cheated?
                                  Have attached screen shot for ur reference
                                  Indian Railways customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    A
                                    ajsapkal
                                    from Nashik, Maharashtra
                                    Jan 11, 2019
                                    Report
                                    Copy

                                    Address: Bulandshahr, Uttar Pradesh, 431003

                                    Now I'm traveling (8th Jan 2019) to Agra to Aurangabad. I have taken general ticket (305 Rs) and seated in 3 Tier AC. I went to Ticket Checker for update my ticket in 3 tier AC and he asking me to pay 1500. But actually amount is 835 only and also he has given 835 Rs receipt only. I had ask return my balance amount, but he not ready. He is telling that, you have to pay extra amount charge. (That means 665 Rs in his own pocket) my Train no was 12716. Also he was drink-ed not ready to listen any think. Ticket check is doing such think, then rail should have customer care number to address such issues.
                                    Indian Railways customer support has been notified about the posted complaint.
                                    Please let me know, Due to which reason the train no.22629 DADAR TEN EXP is running on thursday instead of friday.

                                    when the train departure on friday from Dadar was helpful to Konkan public due to it was weekend train. Due to you people unnecessary change in weekend the public is suffered.

                                    Again will the train departure on Friday?
                                    Helpful
                                    Found this helpful?
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      S1,
                                      from Vallam, Tamil Nadu
                                      Jan 8, 2019
                                      Report
                                      Copy

                                      Our family ws travelling to vallankanni,, on our journey transgender people cam n started demandg fr money, dey vr nt redy 2 acpt wat v ofrd them,,,, n std insisting on takg 100rupees,,, aftr v efused dey got furious n raised their sarees n showed us their pvt parts,,,,, de hv troubled other passengers as well, dis s like sexual harrasement
                                      Indian Railways customer support has been notified about the posted complaint.
                                      Helpful
                                      3 other people found this review helpful
                                      3 found this helpful
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        O
                                        Opender Singh
                                        from Agra, Uttar Pradesh
                                        Jan 8, 2019
                                        Report
                                        Copy

                                        Address: Ludhiana, Punjab, 141001
                                        Website: [email protected]

                                        I m opender singh
                                        I was here at ludhiana junction for reservation ticket at counter.
                                        Here is a mam naming harpreet kaur was misbehaving with me and others people too.
                                        She doesnot know how to talk with people.
                                        So rudeness and unpolite nature with aged people too.

                                        I was pretty shocked with this.
                                        I was here due to some online ticketing problem, but i donot want to come here again.
                                        You people can take a strict against on this.

                                        Regsrds
                                        Opender singh
                                        Indian Railways customer support has been notified about the posted complaint.
                                        If I travel frm Indian railway with my plan, then Indian railway changed my plan according to his wrost time table. I plan to travel before 2 days to save 50k money from my work but the indian rail convert 1day journey into 2days, and I couldn't reached and I lost my money. Every time I experienced worst scenerio of Indian railway.
                                        Helpful
                                        Found this helpful?
                                        1 Comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit