Claimed

Indian Railways Complaints & Reviews

1.3
Last updated May 17, 2024
Complaints 6271
Resolved
1580
Unresolved
4691
Quick Links
Statistics
Share
Contacts

File a complaint to Indian Railways

Having problems with Indian Railways?

File a complaint and get it resolved by Indian Railways customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Indian Railways reviews & complaints page 70

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
The people travelling in bubhaneswar rajdhani, whether 3ac, 2ac or 1ac, all are facing the gundagardi of the fooding staff who are asking for tips forcibly. I have travelled on bubaneswar rajdhani many times and faced this misbehaviour every time. But this time, their gundagardi has crossed all limits. I think the railway department should put up notice in the bogie that whoever ask for tips should be removed from his job. Necessary steps...
Helpful
2 other people found this review helpful
2 found this helpful
2 Comments
Report
Copy
K
K Mukhesh
from Durgapur, West Bengal
Report
Copy

lost my green bag in amaravathi express (17226) on 4-1-2019

Address:Kurnool, Andhra Pradesh

Sir,
I had travelled in amaravathi express (17226) on 4th january, 2019 from nandyal to vijayawada {pnr no.:[protected]}. My coach no. Is s4, 70. The co-passengers who are travelling with me whoes seat no. Are from 65 to 68 had took my bag mistakenly. They are from giddalur station. I need to get details of passengers i. E phone no. How can i get it?

Thanking you,
Contact:
K. Mukhesh,
Phone no.:[protected],...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
Manjunath Kanchan
from Bengaluru, Karnataka
Report
Copy

platform ticket amount collected more... why???

Address:560040
Website:Without platform ticket railway employees collected more money..

If passenger not taken platform ticket as for railway rules they have to take rs.250 why they are collecting more money??? Such a pethetic attitude from railway employees... It's in yashawanthpur railway station bangalore. We agree we are not taken platform ticket... Some time we are come for sending our freinds or relative. They are simply writing money and collecting money from public.....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
jpsvirdi
from Sambalpur, Odisha
Report
Copy

arrear of 7th pay in pension

Address:770017

Arrear of 7th pay in pension has not received yet. Sbi rajgangpur brach, odisha 770017, not giving any explanation in this regard. My mother paramjit kaur w/o bhupenderjit singh bearing ppo no. Se/ckp/pen/2008/b-519/pr-eco
Vide ppo no. [protected] dated 08/07/2008. Pension comes through sbi rajgangpur brach, odisha 770017, vide a/c no [protected]....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Anweshareshmi
from Bargarh, Odisha
Report
Copy

insult by t.t

13118, D2, 51, 52, 53, my copassenge occupied the total luggage place, and don't allow us to keep our luggage, and told us "ask T.T" T.T came and said "I can't do anything, you have to manage "I said "then, who will solve the problem?"he said in insulting tone "apnara jhogra korun " how T.T dare to insult passengers?I lodged complaint at koaa station, First I lodged complaint at Twitter during my journey, but no steps was found, even none...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
basavangudi smasher
from Bengaluru, Karnataka
Report
Copy

complaint towards parcel missing

Address:560004

We had sent sent 3 boxes of parcel to delivered to cable combine communication pvt ltd block a sachin sourav apartment ashutosh mukhrrjee road collegepara siliguri 734001 west bengal through the referred way bill on 11th december 2018 luggage ticket no: swr/a15/0302095 date 11.12.2018 in boxes one box is missing
We request you to kindly locate the missing box at the earliest and arrange to deliver the same to the consignee under intimation...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kshirod sahoo
from Parvatipuram, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding my parcel

To
Drm, bhopal
Respected sir,
1. I have booked my house hold items (3 box, 1 pvc cartoon and 1 scooty) from indore to kantabanji on 16 dec 2018 through my train ticket as per the rule of railway.
2. On 17 dec 2017 indore railway parcel office, luggage was loaded and unloaded at bhopal station. On my journey i have seen physically and also checked and found at platform no 1 on 17 dec 2018.
3. But i received...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
from Noida, Uttar Pradesh
Report
Copy

not getting refund from indian railways

Dear sir,

My pnr number is [protected], train no. 14512, doj - 16 december 2018, i got a message on 14 december 2018 from indian railways that "
Trn 14512 source - sre on 16/12/2018 has been cancelled due to unavoidable circumstances inconvenience caused is deeply regretted" so i tried to book a ticket for 15 dec. But on irctc booking portal train was showing cancelled on 15 dec & 16dec 2018. So i booked a ticket in...
+5 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
A
amabraha
from Bengaluru, Karnataka
Report
Copy

absence of european (western) toilet

Address:600017
Website:www.irctc.co.in

I was travelling from chennai to mavelikara in trivandrum-madras mail (12623) and my return was via trivandrum chennai super fast express (12696) my journey was hectic due to the lack of proper toilet facilities in both the trains. There was no european (Western) toilet in either side of the coach in ac three tier.

During my earlier travel experience, i have travelled in these train but these had european toilets. I assume...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vinod Choudharyca
from Delhi, Delhi
Report
Copy

pnr no. 215-6179863 & 225-6179877

From:
Vinod kumar choudhary
House no. 2268, sector-16,
Faridabad. 121002.
Ph. [protected]
Email [protected]@yahoo.co.in

Submitted that i am a senior citizen and have booked railway ticket in lucknow swarn shatabadi (Train no. 12004) anubhooti class ea from new delhi to kanpur central for travel on 02.03.2019 & return on 04.03.2019 by same train no. 12003 vide pnr no.[protected] &[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Suma Sharma
from Bengaluru, Karnataka
Report
Copy

lost suitcase in train

Address:Bangalore, Karnataka

We lost a suitcase when travelling from secunderabad to yeshwantpur by durronto superfast express dated 1 jan 2019.
We had kept the suitcase below the side lower berth of seat no 40 coach b5.
Please contact [protected] if you get any info. Also we suspect it would be attender as the train has only ac coaches and very minimum halt stations....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shwetanshu
from Mumbai, Maharashtra
Report
Copy

bike booked through parcel service but haven't got after 5 days.

Address:Angul, Odisha, 759111

Hi,

I have booked my bike (Yamaha fz s ; ka51er0358) through railways parcel service on 29th dec 2018. (Bill number [protected]) at howrah railway station. It was to send from howrah to angul, odisha

At the time on 29th, i booked the parcel at howrah and i was told that it will be sent immediately in the same train in which i had the bookings (Train no. 22803- hwh - sambalpur)

I reached angul and...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Paschim Medinipur, West Bengal, 721101

Dear sir,
(Sub-save common pupil from your grp at howrah deviation eastern zone)
I am a common man of west benagl south eastern railway area…work at w. B govt. As a pry. Teacher. Last 2 year i used eastran zone bandel to howrah emu train every month 3-4 time…. Recently konnagar to howrah grp collect money openly from janine passenger and harassment to common pupil to allegation of entered vendor bogy.. Last 2 month it...
+5 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Ramakrishna Maharaj
from Tanuku, Andhra Pradesh
Report
Copy

after cancellation of train ticket refund amount is not credited back

I booked train ticket through irctc mobile aap on 13november.. My pnr number is [protected]. I have cancelled ticket on 21 st december. Till now my refund amount not credited in my account. I have mailed irctc care also. I have nothing received any satisfactory explanation. How can i get my money back? What can i do? May i get any help from consumer protection service of indian railways?...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
JAGJIWAN BANSAL
from Chennai, Tamil Nadu
Report
Copy

refund of amount paid for tickets

Address:Bathinda, Punjab, 151103

Sir we have booked 7 tickets from rameswaram to kanyakumari and our PNR NO.[protected] and [protected] but due to the maintainance of pamban bridge rameswararm, our tickets had been cancelled from rameswaram to madurai due to which we had to suffer loss of amount of tickets and extra cost of van to reach madurai railway station-2130+355+6000.
Kindly refund the requisite amount as soon as possible in order to make compensate our losses.br...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
Tambro
from Kolkata, West Bengal
Report
Copy

not receiving refund of cancelled train after repeated complaint

Address:Kolkata, West Bengal, 700034

Dear sir,
I had complained many times but no replyfrom railways. Please see the matter.
My irctc account no. Is tambro2014.
On 18th october i had received an sms from irctc that my train got cancelled. Following are the details
1. Pnr no. [protected]. Train no. 22318, humsafar sf. Booking date 14th july. From saharanpur (Sre) 24th october to sealdah (Sdah) 25th october. Transaction id [protected]. Canara bank....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
Chippa
from Vijayawada, Andhra Pradesh
Report
Copy

announcement poor at rewari station

Address:Rewari, Haryana

I'm travelling from rewari to karnal via chetak express (12982) from rewari to delhi saray rohilla (Time 3:35am to 5:05am and then via himalayan queen (14095) from delhi saray rohilla to karnal (Time 5:35am to 8:30am but when chetak late 10-15min. Then another train 12481 which time at rewari 3:52am and 12982 which is reached from 3:40 to 3:50am.
There is no announcement at their which one go first. Some time 12982 will go and some...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Gaurav2901
from Ahmedabad, Gujarat
Report
Copy

automatic cancellation

Why do we have to pay cancellation charges as rs.60.00 for tickets automatically cancelled being waitlisted after chart will be prepared? It's a cheating. Government should look into it and take proper action. They writing 43% of our ticket money has been paid by taxpayers. What about millions of waitlisted tickets getting cancelled automatically and ir getting 60 rupees each? Please reply....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Kapurthala, Punjab, 144401
Website:www.indianrailways.gov.in

Rajneesh madhok
M.com, ll. B, dfs, ll. M, advocate, legal & forensic investigator, railway road, phagwara-144401 (Pb)
Ph:[protected]M),[protected]M)
E-mail: [protected]@yahoo.com

Phagwara, 29th december 2018
To
Public relations office,
Northern railway,
Ndcr building,
State entry road, new delhi.
Tele fax :[protected].
Email: [protected]@nr. Railnet.gov.inbr...
+1 photos
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
A
Abhinav12887
from Kota, Rajasthan
Nov 8, 2022
This thread was updated on Nov 8, 2022
Report
Copy

unnecessary honking horns at midnight

Address:Jaipur, Rajasthan, 302034

Dear authorities,

I would like to bring to your attention the unbearable noise that trains produce while passing through Sirsi road to Kanakapura, Jaipur at midnight from 12:00 am to 6:00 am. They constantly and repeatedly blow their horns totally unnecessary which clearly surpass the decibel level observed to maintain a good health & disrupt sleep. This is creating uncalled for stress levels in the community and it's a health...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy