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Indian Railways Complaints & Reviews

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Updated: Dec 4, 2025
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Indian Railways reviews & complaints page 72

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J
JebiM
Dec 26, 2018
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I booked a ticket from payyanur to ltt on nethravathi express. Initially it was under waiting list (Wl 13) & today 26 december 2018 is my journey. Now it's time 9.02 am. Till now chart is not prepared... Who is responsible for this delay...? In case i'm booking tatkal, meanwhile my ticket is confirming... Will indian railway refund my amount. I don't understand what service you are providing. Systems are there to help public.
And which one should get more priority, tatkal or the person who booked ticket 1 month before.
I'm sending my complaint here.. But i don't even expect any positive response from you. Because this is india.. Where everything depends on mood of people who is responsible for whatever.

Much thanks indian railway
Jebin.
Indian Railways customer support has been notified about the posted complaint.
I Posted this compliant on 9.02 am, now it's 12 pm.
why Indian railway is doing this I don't know... still now chart not prepared ?

about train chart preparation - Comment #3307016 - Image #0
Mr Sanjay Kumar Yadav is harrasing me in the train he teared it off my ticket using abusing language to speak with me
Preethi Vinaya Sairam's reply, Dec 15, 2018
It's 5909 train today's TT is Sanjay Kumar yadav
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    Vinay Kumar kb
    from Channarayapatna, Karnataka
    Dec 26, 2018
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    Address: 560070
    Website: Indian railways

    My name is vinaykumar
    I am completing bangalore railway station vehicle parking, monday 7 pm i parked my vehicle (Ka17 ec 1146) wednesday 8 am i came to back and take the bike parking people charged 120/rs i am asking why, he clearly told per day 50 rs, you parked 2 days and extra service tax charges 20 rs, and he told 1 year he collecting service chargewhen govt it's started vehicle parking service tax i don't, what people are doing if your not taking action he is looting the people. Or else going to court. Please take action asap
    +1 photos
    Indian Railways customer support has been notified about the posted complaint.
    Mera naam chandresh bagh h me JAMSHESDPUR ka rehne wala hu mera accident 22.01.2012 ko tatanagar jn me huya tha train no.18030 Howrah to kurla exp me Maine bhuneshwar tribunal court se case file kiya 2014 me tab bhi abhi tak mera case ka nirnaye nahi aaya 6 k bad bhi Mujhe kuch bhi nahi mila nahi Kaam nahi harjana Me ek apahij ki Jivan bita raha h
    Moriya bagh's reply, Dec 22, 2018
    Mera naam chandresh bagh h me JAMSHESDPUR ka rehne wala hu mera accident 22.01.2012 ko tatanagar jn me huya tha train no.18030 Howrah to kurla exp me Maine bhuneshwar tribunal court se case file kiya 2014 me tab bhi abhi tak mera case ka nirnaye nahi aaya 6 k bad bhi
    Today as I am travelling from tatanagar to dhanbad, the train named swarnarekha express, is just stopped in jungle waiting for the last 1 and half hour. . Is there any accountability set for the most irresponsible railway. This ministers only make fool of the stupid people of this country. But there is no change of way of operation . Alas!
    rn Baidya's reply, Dec 19, 2018
    not resolved
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      C
      Chanpreetbhatia
      from Karnal, Haryana
      Dec 26, 2018
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      Address: 144002
      Website: Www.indianrail.gov.in

      Sir for your kind attention please... Toilets are not good enough and cleaned and hygiene in the coach of b1 train number 12716 asr ned express. So i request you to depute a person for cleaning of toilets.

      Earlier i raised the complaint regarding this matter but it is not sorted out we will reach bhusawal station in nest half and hours. So please pay urgent attentin to this call. Pnr is[protected]
      Indian Railways customer support has been notified about the posted complaint.
      Dec 26, 2018
      Updated by Chanpreetbhatia
      Sir for your kind attention please... Toilets are not good enough and cleaned and hygiene in the coach of B1 train number 12716 Asr Ned express. So I request you to depute a person for cleaning of toilets.

      Earlier i raised the complaint regarding this matter but it is not sorted out we will reach Bhusawal station in nest half and hours. So please pay urgent attentin to this call. PNR is[protected]
      Image also enclosed
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        A
        anusuya2907
        from Burla, Odisha
        Dec 25, 2018
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        My family is in s6 in baghdad express going from howrah to nainital, train no 13019.
        The washrooms are damn dirty that we women can't even think of going.
        The pans are overflowing with poop.
        There is no cleaning stuff here that we could tell and ask him to clean.
        Please help us with cleaning the washrooms.
        We have to go long way and the train is already late
        Indian Railways customer support has been notified about the posted complaint.
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          V
          Vijai Nandan Sinha
          from Dehra Dun, Uttarakhand
          Dec 25, 2018
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          Address: Allahabad, Uttar Pradesh

          Train no 14163 sangam exp started from allahabad 1.35 hour late on 24.12.18. However the train had reached allahabad from meerut on 24.12.18 at 12.50 pm almost 5 hour before departure time. This time is more than enough for starting it in time. Delayed start resulted in huge further delay. Please enquire the reason of obove delayed start of the train.
          Indian Railways customer support has been notified about the posted complaint.
          I have parcel my bike at 13 dec 2018 from nagpur to firozpur cantt till date my bike is not received to me at firozpur cantt online web shows my bike is unloaded in ambala at 18 dec 2018 PRR no [protected]
          dhananjaysinghthakur's reply, Dec 21, 2018
          parcel my bike at 13 dec 2018 from nagpur to firozpur cantt till date my bike is not received to me at firozpur cantt online web shows my bike is unloaded in ambala at 18 dec 2018 PRR no 4000897621
          It's 01:00 am on 28.12.2018. I'm writing complaint that the train number 12070 is halting at Janjgir naila station for more than 3 hours. Still there is no information about its departure from Janjgir.
          Car parked only for 5 minutes on railway drop and go, for this parking contractor charged 25 rupees.
          This is completely illegal.
          City- Satna 485001
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            C
            Chanpreetbhatia
            from Karnal, Haryana
            Dec 25, 2018
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            Address: Jalandhar, Punjab, 144002

            Sir for your kind attention please.. I am traveling in 12716 amritsar nanded express with my family in coach b1 seat number 2, 3,, 4, 6, 7 and toilets are not cleaned and spreading very bad smells. It is very difficult to sit and travel in this coach. Please pay urgent attention on this and arranged to clean the toilets. My ticket pnr number is[protected]

            My complaint is regarding bad smells of toilets attacheed to b1 coach and is required to be cleaned on urgent basis. There is very bad smells and difficult to sit in the coach.
            Indian Railways customer support has been notified about the posted complaint.
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              H
              Himanshu Kingh
              from Bhubaneshwar, Odisha
              Dec 24, 2018
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              Address: Khordha, Odisha, 751024

              Sir, i have booked my bike on 27october2018 from ddu-bbs and it reached bbs on 5th of november 2018 still noone was there to inform me, then on 9th of november 2018 i used my prr no. To enquire but it was showwing that the parcel has been loaded on a train on ddu so how come i would have the knowledge about the the arrival. Now they are saying that we don't inform ohh and there was no text message regarding the same. The fine to me is 11864 indian rupee. For tvs sport 99cc motorcycle. I am a student pls help me out with it
              Indian Railways customer support has been notified about the posted complaint.
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                A
                Asadul Hoque
                from Muzaffarnagar, Uttar Pradesh
                Dec 22, 2018
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                Address: Aligarh, Uttar Pradesh, 202001
                Website: Indian railways

                My journey is from aligarh to new farakka and my train is brahmaputra mail. As i went from my went to aligarh junction and go to the waiting room to wait for my train. I sha lots of non 1st class waiting room people gathering and there is no verifier. I don't get to sit even i having 3a ticket. I came from long way from my university and have lots of luggage. I am in trouble and my parents also worried about me. Even i got 3a ticket why i can not get my value of my paying. It's a junction ican not believe.
                Pnr-[protected]
                Indian Railways customer support has been notified about the posted complaint.
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                  CA Rahul Shewaramani
                  from Ajmer, Rajasthan
                  Dec 22, 2018
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                  Address: Jaipur, Rajasthan, 302019
                  Website: [email protected]

                  I went to drop and old aged person on 22 dec 2018 afternoon at jaipur railway main station.
                  When i went to take platform ticket i was shocked to see that there is only single common counter open of ticket booking and for platform ticket also with a huge line in waiting.
                  There was no separate counter for platform ticket booking.
                  I stand in line for atleast 30 min for just 1 platform ticket but my number didn't came because the line was so huge.
                  Meanwhile train departure time arrived so i have no option, i have to drop that old age person who was with me because if i waited few minutes more in the line then that person would have missed the train.
                  After dropping him when i was coming out of station ticket checker caught me.
                  I explained him the full situation but he was not at all listening and fined me rs.325 and said that you have to come three hrs before to take platform ticket but you have to take.
                  I am denying the fact we have to follow rules.
                  But please proving separate counter for platform ticket instead of making the public to suffer.
                  Indian Railways customer support has been notified about the posted complaint.
                  Dec 22, 2018
                  Updated by CA Rahul Shewaramani
                  I went to drop and Old Aged person on 22 Dec 2018 afternoon at Jaipur Railway main station.
                  When I went to take platform ticket I was Shocked to see that there is only single common counter open of ticket booking and for platform ticket also with a huge line in waiting.
                  There was no separate counter for platform ticket booking.
                  I stand in line for atleast 30 min for just 1 platform ticket but my number didn't came because the line was so huge.
                  Meanwhile train departure time arrived so I have no option, I have to drop that Old age person who was with me because if I waited few minutes more in the line then that person would have missed the train.
                  After dropping him when I was coming out of station ticket checker caught me .
                  I explained him the full situation but he was not at all listening and fined me Rs.325 and said that you have to come three hrs before to take platform ticket but you have to take.
                  I am NOT denying the fact that we have to follow rules.
                  But please proving separate counter for platform ticket instead of making the public to suffer
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                    A
                    akshat0744
                    from Jaipur, Rajasthan
                    Dec 22, 2018
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                    Address: Kota, Rajasthan, 324005

                    We didn't receive fresh bed rolls right from the boarding station, the request for fresh bed rolls made to t. C. But still the issue is not get resolved, i request for quick action against both the t. C and and coach attender. As my mother and wife along with kids are travelling, is this the way your staff treats female passengers. Seems as if they have taken it for granted as the female passengers are travelling with kids. I had already registered a complaint under complaint number — w/wr/bct/[protected] this is still pending since 9:36 a. M. Today. This is a concern regarding your facilities.
                    Indian Railways customer support has been notified about the posted complaint.
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                      GAURav agrrawwal
                      from Mundi, Madhya Pradesh
                      Dec 22, 2018
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                      Address: Gwalior, Madhya Pradesh, 474011
                      Website: www.irctc.co.in

                      I was travelling with my father from itarsi to gwalior via jammu hamsafar express (12751) on 21.12.2018 in b16.

                      After board in train we request to attendent for providing bed roll but he provide only 1 bed sheet and 1 blanket when we again request him to provide 1 more bad sheet and pilow...

                      That time he told to adjust in 1 bed sheet and 1 blanket only.

                      When we again told him to provide i. E. He started to abuse us and even not provided bed roll with towel.

                      While he took some without ticket passengers in coatch and adjust them in last compartment of b16.

                      Also no one tc or rpf staff was availble hence we didn't give our complaint in train.

                      Very bad behaviour...

                      Hence a strict action should be taken against him
                      Indian Railways customer support has been notified about the posted complaint.
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                        A
                        Aruj Agarwal
                        from Noida, Uttar Pradesh
                        Dec 22, 2018
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                        Address: New Delhi, Delhi, 110001

                        Travelling on swarn shatabdi express to amritsar in coach c3.

                        The toilets are stinking and no one to clean them. No one is available to lodge the complaint also.

                        The aisle is all wet. When we asked the catering staff whom to complaint... They said पता नही.

                        The toilets and general cleanliness is very important as a part of swach bharat abhiyan.
                        Indian Railways customer support has been notified about the posted complaint.
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                          A
                          Ank003
                          from Delhi, Delhi
                          Dec 21, 2018
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                          Address: New Delhi, Delhi, 110059
                          Website: New delhi

                          I am kindly requesting to you to send the window tickets booked of these pnr no
                          Which are mentioned below.
                          We are on religious trip of vaishno devi and we have the soft copy of window ticket. Respected one ticket checker asking us to amount of money of rac ticket which we have already booked and he also given order to rpf for asking the ticket. Please help we are students.

                          Respond as soon as possible. Seeking for help.
                          [protected]
                          [protected]
                          [protected]

                          Thanks and regards
                          Ankit pathak
                          [protected]
                          Indian Railways customer support has been notified about the posted complaint.
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                            Tambro
                            from Kolkata, West Bengal
                            Dec 21, 2018
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                            Dear sir,
                            My irctc account no. Is tambro2014.
                            On 18th october i had received an sms from irctc that my train got cancelled. Following are the details
                            1. Pnr no. [protected]. Train no. 22318, humsafar sf. Booking date 14th july. From saharanpur (Sre) 24th october to sealdah (Sdah) 25th october. Transaction id [protected]. Canara bank. Amount 2225/-.
                            2. Pnr no. [protected]. Train no. 22318, humsafar sf. Booking date 14th july. From saharanpur (Sre) 24th october to sealdah (Sdah) 25th october. Transaction id [protected]. Canara bank. Amount 6150/-.
                            The cancellation sms i received on 18/10/2018. Ear sir,
                            I got the sms on 18th october saying train no 22318 has been cancelled for 24/10/18 where i had 4 tickets. But till date i didn't get the refund amount. Please clarify the matter and oblige.
                            As i was traveling at that time and there were no network connection i couldn't file tdr within 72 hours.
                            I hope the matter will be solved at your earliest convenience.
                            Regards
                            Indian Railways customer support has been notified about the posted complaint.
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                              GMadhusudan
                              from Bengaluru, Karnataka
                              Dec 20, 2018
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                              Address: 560102

                              Sir,
                              I have booked 3ac train ticket for me and spouse from shirdi to kr puram (Sbc) on 14.12.18 vide train no.22602 - pnr no.[protected].
                              Due to technical issues the train was diverted other than the normal route and hence kr puram station is not passed through. Further the train also stopped at sholapur more than 3 hours due to track maintenance and reached to guntakal junction on sat 15.12.18 at 03.30hrs instead of fri 14.12.18 at 22.00hrs with a delayed service of more than 5 hours.

                              Name of passengers:
                              G madhusudan m/63 years
                              G sathyavathi f/60 years

                              Kindly refund the differential fare between guntakal station to kr puram station which is not covered on that date.
                              Indian Railways customer support has been notified about the posted complaint.
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                                Manyusha
                                from Bengaluru, Karnataka
                                Dec 20, 2018
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                                Address: Bangalore, Karnataka, 560034
                                Website: Indian Railways

                                I dont understand how stupid a person can be. I was waiting for prasanti express at bangalore cantt railway station on 20th december 2018 and it arrived an hour late. And my coach b4 stopped at the very beginning of the platform. My boy friend was dropping me off and the train started just after 2 minutes halts and luckily we both got into a1 compartment and b4 was the next coach attached to it. He helped me settled and thats when the train stopped just few meters away from the platform and i suggested him why dont u get down as the next stop is yellahanka and it will be far for you. He got down and thats when the rpf police were checking to see who pulled the chain and they thought he was the one who got down so he must be the one who pulled it. I really feel the utmost disrespect towards these so called rpf’s who cant even determine whose fault was that. Chandra sekhar and ali abbas were the those stupid and fools who call themselves rpf. These people have caught a person who was not in the fault and are demanding money from him. I[censored] wanted money that bad then you should have told it from the start why frame a fake stunt and make the people fear. I have lost all the respect towards rpf starting from today. How low can they get? They havent even investigated as to who pulled the chain and all and yet they caught the one person who got down because the train stopped.
                                Indian Railways customer support has been notified about the posted complaint.
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                                  Namrata Rathore
                                  from Delhi, Delhi
                                  Dec 20, 2018
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                                  Address: Bhopal, Madhya Pradesh, 462016

                                  Sir, I am student of mtech. i was travelling alone from pune to Habibganj for my mtech exam in ladies coach from Jhelum express started from pune station at around 5:15 PM on 5 /12/ 2018. In midnight date 6 /12/2018 somembody has stolen my laptop bag between khandwa junction to mandideep. In bag i kept one Dell Laptop, samsung mobile phone, powerbank, purse with pan card, aadhar card, driving licencse, ATM cards, 3000 cash, ticket, headphones, and other important documents. all around 70000. i have filed FIR on Habibganj station with bill of devices but till now not get any response. In that bag my very imp documents i kept please help me..
                                  +6 photos
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                                    Kukil Dutta
                                    from Guwahati, Assam
                                    Dec 19, 2018
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                                    Address: Dibrugarh, Assam, 785634
                                    Website: Www.consumercomplaints.in

                                    Dear sir,
                                    I am a office employee from jorhat, many o[censored]s use to travel by train to duliajan regularly, the train starts at correct time but at mariani junction it stops more than 1. Half hour, as the departure tym is 6.19, on asking the management says due to the express train been late they should be given first preffer, we are employee and we should not get late, it is your negligence we come on time. Plz give us first preference boz we have to reach office as the express passenger travels on vacation
                                    Indian Railways customer support has been notified about the posted complaint.
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                                      Raghvendra Gond
                                      from Chandigarh, Chandigarh
                                      Dec 18, 2018
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                                      Address: Ludhiana, Punjab, 141008
                                      Website: [email protected]

                                      Dear sir/madam

                                      As i am informing to you that i have cancellation my ticket which i have purchases on[protected] and i have done cancellation on date is[protected] through window. But till i have not received refund amount, ticket purchases transaction through my atm.

                                      Nb - details are given below

                                      Train name train no. Pnr no. Purchases date cancellation
                                      Garib rath[protected]-[protected]
                                      Indian Railways customer support has been notified about the posted complaint.
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                                        smkatare1987
                                        from Pune, Maharashtra
                                        Dec 15, 2018
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                                        Address: Pune, Maharashtra, 411023
                                        Website: indian railway

                                        Sir,
                                        There are 72 seats in our railway coaches. Water reserve in coach toilets is also for 72 passengers but because of your waiting list policy 100 to 150 passenger travel in same coach. Then how water of toilets is sufficient to extra people. One side we are trying to make india clean. And other side this is a big issue who defeat our swcch bharat plan.
                                        Please do some thing for this.
                                        For railway's profit don't play with our health and life. Please stop this waiting list journey policy. Don't issue maximum waiting ticket which are 0 percent chance to be conferm. On railway ticket window
                                        Indian Railways customer support has been notified about the posted complaint.
                                        Unnecessarily delay of nauchandi express standing at outer for almost two hours just to pass another trains.. giving inconvenience to passengers and their relatives waiting at the station. Train is standing 4km away from the station. 8 th Dec 2018. There should be a fine system for the culprits...
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