Indian Railways Customer Care
Ministry Of Railways
Customer satisfaction rating: 2%
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5145
COMPLAINTS

Indian Railways Customer Care

Ministry Of Railways

Address
Rail Bhawan, Raisina Road, DL, India
New Delhi
New Delhi District
Delhi
India - 110001

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
2197
down
653

Mobile:
Mobile:
up
2001
down
561

Customer satisfaction rating
2%
Complaints
5145
Pending
0
Resolved
79
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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Indian Railways Complaints & Reviews

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Indian Railways — didn't get the parcel and faced a loss of 5500

 Amangoswami05 on Sep 10, 2019
I booked a parcel on 7. September 2019 from jhansi station to bhopal station. The prr no. Is [protected] i didn't get my parcel...
Complaint comments  Read comments Complaint category Railways

Indian Railways — request for providing a halt for a train of ltt hw ac exp.

 Ovais A Khan on Sep 10, 2019
12171 ltt haridwar ac exp. Additional halts must be provided at these stations :
1. Khandwa jn. 3 min
2. Itarsi...
Complaint comments  Read comments Complaint category Railways

Indian Railways — railway crossing near pathankot cant rly stn

 PANDARI NATH YAGATEELA on Sep 10, 2019
Sir, the college road railway crossing near the pathankot cannteen rly stn having 4 railway tracks in between has the very...
Complaint comments  Read comments Complaint category Railways

Indian Railways — railway crossing phatak

 Ravinder Gandhi on Sep 9, 2019
Abohar area of punjab. Near gaoshala railway phatak. Phatak keeper name - bhagwan dass s/o sheetal prasad.
It's his...
Complaint comments  Read comments [2]Complaint category Government Organizations

Indian Railways — need to complaint against station master sealdah main

 1992Santu on Sep 9, 2019
Hi, this is santu pramanik i was coming from tata nagar by pune hw duranto expres. Unfortunately the train is 3hour late....
Complaint comments  Read comments Complaint category Railways

Indian Railways — alcohol consumption in train

 Jyoti prakash Dubey on Sep 8, 2019
Today 8 sep 2019 train no 12191 shridhar express.
I am traveling with my family in ac 2 coach no a2 and i front of...
Complaint comments  Read comments [1]Complaint category Public Transportation

Indian Railways — delay of rajdhani train by which not able to board connecting train

 Sharma S Shailly on Sep 8, 2019
Yesterday my mother 59 years old alone boarded a train from mumbai central to delhi (Rajdhani pnr = [protected]) it was a connecting...
Complaint comments  Read comments Complaint category Railways

Indian Railways — uts r wallet recharge failed [Resolved]

 Subodeep Ray on Sep 8, 2019
Hi sir,

Uts reg ph-[protected]

Recharge amount-500 rs

Recharge mode-paytm
Complaint comments  Read comments Complaint category Railways

Indian Railways — money has been debited from my account but the ticket is not booked.. nee refund

 Godson Binoy on Sep 8, 2019
I tried booking the railway ticket online through irctc website on[protected] but unfortunately the ticket not booked but...
Complaint comments  Read comments Complaint category Railways

Railway — tdr refunds

 umesh222 on Sep 8, 2019
I was booked an premium tatkal ticket from mmct-mtj. Due to late in connecting train i was miss my train and filed tdr with...
Complaint comments  Read comments Complaint category Railways

Indian Railways — delay of current train by which not able to board connecting train

 Sharma S Shailly on Sep 8, 2019
Yesterday my mother boarded rajdhani from mumbai central (12951) seat no. A2/51/lb and departure time of the train was 08:...
Complaint comments  Read comments Complaint category Public Transportation

Indian Railways — non refund of cancelled train ticket rs 895/-

 Snn123 on Sep 7, 2019
Pnr no [protected] train no 12602 dt 9.8.2019 a. N. Krishnan mangalore - chennai sno b2/10 rs 895/= train cancelled due to...
Complaint comments  Read comments Complaint category Other

Indian Railway — luggage parcel booked missing

 ragga2 on Sep 5, 2019
I, karnail singh got three parcels booked on date[protected] from old delhi railway station to pathankotjunction (Prr number...
Complaint comments  Read comments Complaint category Railways

Indian Railways — very dirty bedding roll

 Anant Khemka on Sep 4, 2019
Respested sir/madam,
I anant khemka who is travelling from sealdah to deen dayal upadhaya junction train number 12987...
Complaint comments  Read comments Complaint category Railways

Indian Railways — urgent help required

 Loverboy23 on Sep 4, 2019
This is to inform you that a lady has to travelled from ltt in ltt-azamgarh exp.
She is pregnant and alone at the ltt...
Complaint comments  Read comments Complaint category Railways

Indian Railways — misbehave by coach attendant

 mishtis23 on Sep 4, 2019
Sir aaj 4/9/2019 ko mai train no 14205 ke coach no a1 me safar kr raha hu isme coach attandent dwara battamiji se baat karna...
Complaint comments  Read comments Complaint category Railways

Indian Railways — request for providing a halt for a train

 Ovais A Khan on Sep 9, 2019
Please provide a halt for 12617/18 Mangala Exp. at Thane for the benefit of the Passengers from Mumbai surburbs and also at...
Complaint comments  Read comments Complaint category Railways

Indian Railways — all travelers traveling from raver

 raver on Sep 4, 2019
We urge all passengers traveling from raver to jalgaon to reach jalgaon only italisi passenger is the only train that reaches...
Complaint comments  Read comments Complaint category Railways

Indian Railways — tatkal ticket vending and black ticket marketing

 Bhagwanpur station on Sep 3, 2019
Dear sir,
I am anand gaurav and i am belong to bhagwanpur station near by hajipur junction dist - vaishali state -...
Complaint comments  Read comments Complaint category Railways

Indian Railways — booking error/ refund related

 Mrityunjaykumar Singh on Sep 3, 2019
Hi all,

This is to inform you that,. I booked a ticket today and it got booked in waiting list.
Complaint comments  Read comments Complaint category Credit Cards

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