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Indian Railways Complaints & Reviews

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Updated: Dec 4, 2025
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Indian Railways reviews & complaints page 6

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A
AravG1555
Jul 6, 2023
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Address: Gorakhpur railway station

We had booked a parcel from Naharlagun, Arunachal Pradesh to Gorakhpur, Uttar Pradesh, but even after the specified deadline, we haven't received it yet. The station has informed us that no consignment has arrived so far. We are facing a lot of difficulties due to this. Please pay attention to this matter.
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    Address: Department of ECE, Government College of Engineering Srirangam,Trichy

    On 12.06.2023, I parked my two-wheeler at the two-wheeler parking lot near Trichy Railway Junction, Tamilnadu and took it back the next day i.e. 26 hours after parking, for which I was charged Rs.60. But a receipt was given for only Rs.30. Charging Rs 60 for just 26 hours is a day robbery at its worst. Also, there is no roof for two-wheeler parking near Trichy railway station. There is only one floor that is not properly leveled. A fee of...
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    Harshh173
    Jul 6, 2023
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    Dear Sir/Ma'am,

    I am a passenger in the 22475, A1 coimabtore hissar ac super fast express . Yesterday on 05 jul 23 when I boarded the train at jodhpur, i saw water leakage from roof of train, immediately i informed attendant and TTE. Presently, i have crossed Vadodara and no action has been initiated, i am travelling with 17 month old kid and we are facing extreme uncomfort due to water seepage and leakage.

    My bed roll is completely wet and i could not sleep whole night, I am travelling till kannur, and i guess if problem is not resolved me and my family will be in extreme discomfort till kannur.

    Complaint was informed to attendant and tte no action is taken till now.

    the water started leaking from the top directly on to the birth through the fitting screws of the roof causing great discomfort. I don't understand how one is supposed to react if the water leak inside a AC coach which people prefer. Such improperly built or maintained trains are not expected by the passengers and should be looked into immediately. Thankyou.
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      subhalokesh
      Jul 5, 2023
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      In chennai korukkupet railway parking they are not giving proper reply to ladies and the person who worked there he is not willing to stand and help to take out the vehicle.
      If I ask anything he will give rude answers.
      since from past 6 years i used to park in korukkupet railway parking this is the 1st time i have been treated like this, after the contract changed from 1.6.2023
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        Salagramam Praveen Kumar
        Jul 5, 2023
        Jul 5, 2023
        This thread was updated on Jul 5, 2023
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        IRCTC - TDR Filed - Not refunded yet and repudiated with wrong reason

        Hello Team,

        I had booked a train ticket (PNR no - [protected]) for 17th June 2023 from Vskp to Rjy for the Train No: 20833 - Vande Bharat express. But the train has been rescheduled from 5.45 AM (Actual departure) to 11 :45 AM. So I had filed TDR before the train departure for the refund with the reason "Train Late More Than Three Hours and Passenger Not Travelled." . But still I haven't got my refund yet and...
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        Wasimdil
        from Egra, West Bengal
        Jul 3, 2023
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        Address: House no. EE-027-064, At-Noor Nagar, Lakhanjhari, ZEROMILE, Po-GULABBAGH, PS-SADAR, DISTRICT - PURNEA

        Maine Katihar railway station mai gya passengers ko drop kar ke aa Raha tha to parking charge mangne laga maine charge Diya par wo 20 Rupay ke jagah 50 charge kiya.jab maine kaha ki charge 20 Rupay hai to wo nhi mana aur Jo motor cycle parking main bethta h uske pass le gya wo v 50 RUPAY bola to Maine kaha likh ke do to wo mukar gya.bad mai car parking wala likh ke diya.50 ka parking
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          K
          kanak nath
          from Guwahati, Assam
          Jul 2, 2023
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          Address: irctc.co.in

          Tdr Ticket Refund Request all pnr number mentioned below kindly check please reason for tdr train late more than three hours and passenger not travelled

          PNR NO: [protected]
          PNR NO: [protected]
          PNR NO: [protected]
          PNR NO: [protected]
          PNR NO: [protected]
          PNR NO: [protected]
          PNR NO: [protected]
          PNR NO: [protected]
          PNR NO:[protected]
          PNR NO: [protected]

          Please Refund my all tdr ticket amount soon as possible.

          thank you
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            kanak nath
            from Guwahati, Assam
            Jul 2, 2023
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            Website: irctc.co.in

            Tdr Ticket Refund Request

            PNR NO: [protected]
            PNR NO: [protected]
            PNR NO: [protected]
            PNR NO: [protected]
            PNR NO: [protected]
            PNR NO: [protected]
            PNR NO: [protected]
            PNR NO: [protected]
            PNR NO:[protected]
            PNR NO: [protected]

            TDR REFUND REQUEST
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              P
              Pkray2023
              Jul 2, 2023
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              Address: Jhajhara,kusheshwar asthan,darbhanga

              मेरा एक आदमी बीते दिन[protected] गुरूवार को ये भटींडा और लालगढ के बीच कीसी दूसरे स्टेशन पर ट्रेन से नीचे उतर गये है, इनका नाम - वृजनंदन राय पिता - कामेश्वर राय ग्राम - झझडा, पोस्ट -झाझरा, थाना -कुशेश्वर स्थान, जिला -दरभंगा, पिन कोड -848213, राज्य -बिहार हैं।
              इनके पास आधार कार्ड, मोबाइल नही हैं, और न ही मोबाइल नंबर उनको याद है, मैने लालगढ स्टेशन पर शिकायत करने का प्रयास किया मगर RPF वाला ने मुझे भगा दिया।
              Please help
              MOb-[protected]
              Mob - [protected]
              Mob- [protected]
              सुचित करे। आपका आभारी और ऋणी रहेगे।
              Indian Railways customer support has been notified about the posted complaint.
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                nickyyy
                Jun 29, 2023
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                Address: cheepurupalli
                Website: www.indian railways.com

                Near cheepuripalli railway station, kondasambham railway gate, that gate man was not open the gate, he is using the mobile phone, he is wasting public time, he is doing one vehice coming not open the gate, more vehicles coming he is open the gate, i think that gate man name was bangari naidu, this man using unparlmantry language,
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                  S
                  Shubhendu7
                  Jun 24, 2023
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                  Pnr-[protected]
                  I filed a tdr because I got message train got diverted.But i learned that my tdr rejected without giving any reason.
                  U want my refund
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                    J
                    jayalakshmidimili
                    from HYDERABAD, Andhra Pradesh
                    Jun 22, 2023
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                    Address: 8-3-671/103

                    Sir.. In the Resent period sleeper class coaches have been reduced and AC coaches have been increased in many trains causing great inconvenience. 17015, 18045, 12727, 12728, 17205, Prashanthi Express, Dhanbad - Alleppey, Visakha - Tirupati Tirumala Express, Shalimar- Chennai, Shalimar-Hyderabad Etc.in our region are not good. Moreover, due to the issuance of tickets for travel in sleeper coaches beyond the limit, all those who are on the waiting list are traveling in this sleeper class. More than 200 people occupy the space in the 72-passenger coaches, making it difficult to go at least to the bathrooms. The plight of women passengers is beyond description as some even travel in bathrooms. Fights are taking place in many coaches. Due to over crowding, TTs are also not coming for ticket verification. The date 20.06.2023 I (D. Atchutha Rao-60) along with my wife Jayalakshmi (58) were traveling in Train No. 17205 S-1 from Shirdi Sainagar to Bhegampet on PNR[protected] when hundreds of people occupied the coach. TT also did not come. Due to the conversion of sleeper coaches into AC coaches, the poor and middle class cannot travel in trains. People are showing extreme intolerance towards Prime Minister Modi's government. Considering these circumstances, we request that at least 12 sleeper coaches be arranged in every train, to avoid over crowding and to protect the rights of passengers of reserved coaches.. Sincerely.--- D. Atchutha Rao Journalist & Jayalakshmi Hyderabad [protected]
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                      rok_delhi
                      Jun 17, 2023
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                      Pnr no.[protected] DOJ 28 may 23.
                      I booked six waitlisted ticket but only one ticket got confirmation. I filled TDR on same time before travel but I got a e mail that TDR has been repudiated. How railway can forfeit money of waitlisted tickets ? So many email.sent to [protected]@irctc.co.in but not getting positive response.These are 02nd class Ac tickets and amount is more than Rs 8000, no response from railway. Pax reached station and again they have extra money to travel. It means for same tickets we have paid twice. Any way but at least railway should refund o[censored]ntravelled tickets.
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                        kspsai13
                        from Anantapur, Andhra Pradesh
                        Jun 14, 2023
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                        Address: Tapovanam, ANANTAPUR, Andhra Pradesh

                        Dear Sir
                        Hampi express train no.16591/92 travels from HUBLI to MYSORE and Reverse.
                        Via Anantapur station Andhra Pradesh.
                        Previously Train is stopping at Anantapur Station. In CORONA Padmanic they removed stop at Anantpur Station.
                        Anantapur is district Headquarters has above 10 Lakhs Population many people are traveling in between Hospet to ANANTAPUR
                        This is the only daily train to travel Hospet-Gadag-Hubli Route
                        We request to get Stoppage ANANTAPUR (ATP) station. As Early as possible
                        This train has ordinary Village Stopping in Karnataka state

                        Thank you
                        A frustrated Anantapur Citizen/Passenger
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                          Giri2320
                          Jun 12, 2023
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                          With reference to the subject cited above, I would like to bring to your notice the following issue that I had to face on the 15th of May, 2023 at 05:06 PM IST-
                          I made a payment of Rs.620.00/-(Rupees Six Hundred Twenty) only to the Indian Railways via UPI after the Railway official at the Indian Railway ticket counter of the Kantabanji, Odisha, sent a collection request to my Phonepe app at my UPI id at the Railway ticket counter for 01 no. of person for a journey from Vskp to KBJ (Odisha) via a Link express. The Collect ID of the Indian Railways reads as SBI11E65B3C29B9417F87DAFC343DA85AA4 and the Transaction Id is T2305151706551843285447. The money got successfully deducted from my account whereas the railway official said that the ticket could not be generated and that he could not do any help and instead asked me to redo the ticket with cash amount (the ticket was booked after paying cash). The money paid via UPI has not been received back as of now and I would therefore like to lodge a complaint regarding the same for quick resolution of the problem from your end. The phonepe team is saying that the money has reached the merchant and the services are delivered which is not the case.
                          Indian Railways customer support has been notified about the posted complaint.
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                            Rohit sainj
                            Jun 10, 2023
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                            Address: Mathura

                            Sir,
                            I booked my scooter from roorkee to mathura junction on 08/06/2023 receipt no [protected] that is not reached at mathura station and no one gives the satisfactory answer, please tell me what i do, my works suffer due to railway parcel management, i wants my parcel as soon as possible, train no is 19020

                            Don't know what to do? who responsible for it?
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                              Prasad Rameshwar
                              Jun 10, 2023
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                              Address: As of now the train has crossed Akbar Railway station

                              My name is Rameshwar Prasad and I'm travelling in the train: Doon Express (Train No. 13009), PNR:[protected]. As of now I'm in the coach A1, seat no. 07, AC2.
                              An unauthorised person has occupied my seat and allowed me to only sit in a corner of my seat. In fact, there are some more unothorised people who are siiting in my coach. He is saying that TC has assigned that seat to him. Please help me to get my seat.
                              Indian Railways customer support has been notified about the posted complaint.
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                                Sarath Chandea
                                Jun 9, 2023
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                                Address: Lingampally

                                It has been a regular affair for the local trains to run late/start late from Lingampally station. The trains are always late atleast by 40 mins and troubling all passengers who use this transport to reach offices before 10. Everyday going late to office continuously will hamper the daily activities of all those employees who are using the services. There should be some mechanism to streamline such regular delays. Delay once in a while is acceptable but these trains are always running/starting late from Lingampally almost 4 times a week.
                                Indian Railways customer support has been notified about the posted complaint.
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                                  Priyanka144
                                  from Kalyan, Maharashtra
                                  Jun 5, 2023
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                                  I have booked season ticket fron Ambivli to Ghatkopar for 825/-, money is deducted from bank successfully but in UTS app it is not showing as booked.

                                  Kindly help.
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                                    Goodrail
                                    Jun 1, 2023
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                                    Address: Sealdah

                                    June 1st 2023, Sealdah station
                                    17:30 ladiess ticket counter. Ticket vendor name Vivek Majhumadar.
                                    I purchased a ticket to Krishnanagar giving ₹30. In change he gave a small ₹1 coin that nobody accepts. I requested him to change it for a large one, or give me ₹5 coin he refused, and started to become abusive and shouting, again and again refusing to give the correct change and also delaying all the passengers and with extremely rude and disruptive behaviour. Eventually he closed his counter leaving me with a less amount in change and everyone inconveniencd and very shocked. Usually the ticket vendors are polite, professional and honest. I would suggest you request him to check his behaviour towards customers as it was really rude, abusive and also causing unnecessary delay for many passengers over a small matter that he should have redressed immediately upon request without any question or fuss. Also he gave me quite unnecessary stress and tension over a small matter. I am most for your help.
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