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Indian Railways Complaints & Reviews

www.indianrailways.gov.in
1.3
Updated: Jun 25, 2026
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4716
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Indian Railways reviews & complaints page 3

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P
Prabhat Ranjan
Dec 11, 2018
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trd filed for train late more than 3 hours but refund status is assigned to dealer

Address: Pune, Maharashtra, 411027

Ticket/journey details
Registration no. [protected] pnr no. [protected]
Journey date 31/10/2018 class 3a
Train no. 07007 train name sc dbg spl
Station from rnc station to nwd
Boarding point rnc reservation upto nwd
Ticket no. 0 quota e
Date of booking 07/10/2018 total ticket fare (Rs.) 2060
Transaction id [protected] pass/warrent no. 0
Passenger details
Gn train running...
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Shekhar_Pandey
from Bhopal, Madhya Pradesh
Nov 11, 2018
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part of my reserved seat occupied by some other person.

I have a confirmed ticket with following details given below.
Pnr:[protected], trn:12628, doj:10-11-18, sl, ndls-bpl, dp:21:15,
Shekhar pandey, s12 65,
Fare:505. This rail travel is insured
Due to too many peoples in the train some part of my reserved seat is occupied by some unknown person because of that i have to face inconvenience throughout the journey and my whole body is in pain now....
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D
Divyansh Reyansh
from Bidar, Karnataka
Nov 5, 2018
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unwanted charge demand in vehicle parking in hatia railway station

Address: Ranchi, Jharkhand, 834004

Dear sir,

Often we have to travel for some days in train.

So we have to park our vehicle (2 wheeler) in railway station.

In ranchi jn, parking charge for 24 hours for 2 wheeler is only rs.35.00

Rate are mentioned on the board in parking area also.

But when we want to park in hatia station (Only within 10 km from ranchi station), rs. 60.00 will demand for 24 hours....
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S
shreya mohapatra
from Bhubaneshwar, Odisha
Nov 3, 2018
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bed bugs in 2 ac coach - train no 12837

Hi, last night i was travelling from howrah to bhubaneswar in howrah puri superfast express. Train number is 12837. There were lot of bed bugs in my seat and i could not sleep whole night due to this. How the hell are you guys taking care of indian railways. Everytime i travel in a night journey train, either some guard/railway police guy is molesting some girl or i am seeing bed bugs. At least if you are getting salary, do some good work...
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T
Thomas Venky
from Visakhapatnam, Andhra Pradesh
Sep 24, 2018
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railway illegal entry in govt. service by producing false physical fitness certificates for the post of asst. loco pilot by nirmala sanyasi rao-

Address: 530004

To
The Divisional Railway Manager,
Waltair Station Approach Rd,
Dondaparthy,
Visakhapatnam- 530 004.

Respected Sir,

Sub: Illegal entry in Govt. service by producing false physical fitness
Certificates for the post of Asst. Loco Pilot by Namala Sanyasi Rao,
Provident Fund No: NPSIGO70425 – Requesting for initiation of
criminal charges – Regarding.
br...
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D
DebaDev
from Mumbai, Maharashtra
Jul 27, 2018
Aug 21, 2023
This thread was updated on Aug 21, 2023
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uts mobile app amount debited but wallet not credited

Website: UTS Mobile app

Hi all,

I Recharged my wallet with Rs.200 money and it has been debited from my account but in recharge history it still showing Recharge initiated wallet balance not get updated. My Account is associated with mobile no [protected].The transaction was made through upi.

The UPI Transaction ID:[protected].
And Mobile no is [protected]

I have contacted my bank and they confirmed that the acquirer...
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A
avijitsona23
from Delhi, Delhi
Jul 24, 2018
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harassment by hijras

Address: Kolkata, West Bengal, 700124

Sir/madam, i'm a 25 year old passenger, avijit chatterjee, returning to haorah from puri. After bhubaneshwar some hijra came and asked for money, i prolightly said no. She started cursing me, my eye power gonna increase, i'll be blind. At arrival time my 17 year brother got harassed, he listened many slangs also by a hizra. We need justice. Purnarthis aren't worthy of curses. Who allowed her to train for roaming around and cursing passengers,...
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S
Shaileshh
from Noida, Uttar Pradesh
Jun 29, 2018
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rail neer water and cold drink

Address: New Delhi, Delhi, 110006

Rail neer actual rate 15./rs but all vendors charge 20 rs. Per rail neer bottle high charge per bottle (5 rs extra in the name of cooling.)
Cold drink actual rate 35. Rs (600 ml). But all vendors charge 40 rs. Per cold drink bottle high charge per bottle (5 rs extra in the name of cooling.)
Tea actual rate 7./rs. But all. But all vendors charge 10 rs. Per tea high charge per tea (3 rs extra). Old delhi railway station all platform....
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J
jeetendra panda - CV
from Vengurla, Maharashtra
May 29, 2018
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prices of food/consumables

Dear sir/madam,

This is to bring to your notice that i am traveling in train no: 12101, which started yesterday from ltt, mumbai (28th may 2018).

The caterer (R. K. Associates, as i was told) are charging inr 25 for a cup of coffee and inr 40 for a meagre plate of poha, which i think are over priced, based on the price that i have paid outside for the same breakfast. When i asked for the price chart as given...
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T
tarun chandak
from Dhari, Gujarat
Apr 22, 2018
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parking charges in ahmedabad railway station

Address: Ahmedabad, Gujarat, 380002

Whom so ever it may concern

As you have started new parking charge system in ahmedabad railway station 15 min free.. I have to pay parking charges because of 17 min on that 17 min i have to stand 3.5 min in the gate to clear my vehicle... Is it not a type of faurad happen with me... The person sitting there is taking 20-25 sec to clear a single vehicle... Why so... If you want charges we are ready to pay but... You can't charge...
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S
ShriRamvskp
from Visakhapatnam, Andhra Pradesh
Mar 18, 2018
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indian railways illegal entry in govt. service by producing false physical fitness certificates for the post of asst. loco pilot

Address: Visakhapatnam, Andhra Pradesh, 530004
Website: Eastcoastrailway

To
The general manager (Vig.)
East coast railway,
Bhubaneswar.

Respected sir,

Sub: illegal entry in govt. Service by producing false physical fitness certificates for
The post of asst. Loco pilot by namala sanyasi rao, provident fund no:
Npsigo70425 – request for enquiry to take necessary action– regarding.

Ref: 1) copy of 1st fir no.493/2015,...
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B
Bharat Tuhar
Feb 18, 2018
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railway staff selling food, drinks, water above mrp

Im traveling in train 11036 sharavati from hasan to dadar..
In train all the railway staff selling the products above mrp.. Product like drinks, food, water etc.. I purchased water and mrp is 15rs. But the seller demand 20rs. When i asked that mrp is 15 than why u r taking eztra than he is saying it is our commission. What the # indian gov. Dont know whats going in railways....
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P
Prasad Angara
from Hyderabad, Telangana
Dec 14, 2017
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pos refunds on cancellation of ticket - pnr no.620-7087795

Address: Hyderabad, Andhra Pradesh, 500059
Website: IRCTC POs REFUNDS ON CANCELLATION OF TICKET

Dear Sirs,

My name is A.V.L. Prasad Rao, a retired Dy. Manager from SBI, Hyderabad. I booked a ticket on 16, 10, 2017 at A.S. Rao Nagar Rly. Extn. Counter; for my journey from Visakhapatnam - Secunderabad on 24.01.2018; through RuPay Card issued by SBI, Gaddiannaram Branch, Hyderabad; which is linked to my Current A/c. No.[protected]. My account has been debited with Rs.4, 440/-.

2. Later, I cancelled the ticket...
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G
gadas
from Bengaluru, Karnataka
Dec 8, 2017
Aug 13, 2023
This thread was updated on Aug 13, 2023
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ac not working in train

Hi

Train number - 22626
Pnr number - [protected]
Train name - double decker
Bangalore to chennai
Coach - c1

Ac is not working since the train started from bangalore

Train number - 22626
Pnr number - [protected]
Train name - double decker
Bangalore to chennai
Coach - c1

Ac is not working since the train started from bangalore....ac...
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S
Shaikh Nadeem Usman
from Mumbai, Maharashtra
Dec 6, 2017
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wrong ticket issued by booking clerk

Address: Mumbai City, Maharashtra, 400003
Website: www.indianrailways.gov.in

Dated : 26/11/2017
Time : 06:41 a. M.

Station of booking : byculla station
Station master on duty : r. D. Nayak
Booking clerk : avinash tambe

Complaint filed at byculla station
Dated : 26/11/2017
Serial no. 371790

Respected sir,

I was traveling to haji malang, with my family, i told the booking clerk mr avinash tambe to issue me the 8 ticket...
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I
inayatulla59
from Bengaluru, Karnataka
Oct 24, 2017
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parcel overcarried and no status update after that (claim letter below)

With reference to the notice number [protected], we have dispatched our material through railway parcel service (Pwb no.[protected] dated 28/06/2017).

The respective consignee has not yet received the parcel so far. We have contacted the railway parcel service many times but went in vain.
Hence, we are requesting for the claim amount mentioned in our purchase order.

We have also sent a mail to [protected]@claims....
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K
kollata
from Bankura, West Bengal
Sep 25, 2017
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refund of ticket fare by railways on cancelled train booked online

Address: New Delhi, Delhi
Website: irctc.govt.in

Ticket details:

Transaction id [protected]

Pnr no [protected]

Train no 15602

Date of journey 05/10/2017

The ticket was booked online thro irctc website.

The railway site says processing of refund will start immediately on cancellation of train with effect from 1-7-2015.

Since a week over the train has been cancelled. No refund action...
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D
Divyr
from Amritsar, Punjab
Sep 25, 2017
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charging point is not working.

Sir,
Mobile charging point of coach number s11, birth number 12, train number 12296 is not working. My pnr number is [protected]. Date of journey is[protected]. We crossed katni station nearly 30 minutes before. We are facing problems to charge our mobile. For this we are wondering here and there. Please send the maintenance team as soon as it is possible.
Thanks...
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P
Priyankraj
from Lucknow, Uttar Pradesh
Sep 4, 2017
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irctc web- preferred banks not showing

Website: www.irctc.co.in

Dear sir,

From few days preferred banks are not showing due to this i am unable to book my tickets. Icici bank neither showing in multiple payment option nor debit card with pin option and nor payment gate way debit credit card.

Payment through visa card option also not showing-unable to book my tickets.
Id-priyank477
My wife's id-preetishub...
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S
Sowjanya Ram Naralasetti
from Mumbai, Maharashtra
Aug 31, 2017
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theft of gold ornaments in train

Address: Guntur, Andhra Pradesh

Respected sir/madam,
Myself and my wife traveled in palnadu express, from secunderabad to guntur.
We observed the theft happened by the opposite passenger with seat no : 29 who also boarded the train at secunderabad and wants to travel till guntur. He hanged his overcoat on our handbag and after a while he kept that overcoat on the luggage carrier. Suddenly he got down in piduguralla station. Actually we did not notice our...
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