Indian Railways Complaints & Reviews

I was travelling from BSP to NSDL by Rajdhani express on 04.06.18. My coach no BE1 / Seat no 42/43/45/46 PNR no[protected]. The coach condition was not satisfactory. Water was leaking on top of toilet. Toilet was vary dirty. We are paying higher ticket price in these trains.
We must get proper clean coach.
It is not the fault of cleaning staff but Railway who use such lower standard coach without any maintenance.
Please improve.
Thanks and best regards
Rajesh Kumar Bariar

Parcel were booked from Hazrat-Nizamuddin to Trichy on 2/6/2018 in the Train no 12642, PRR no. [protected]. All the parcels are not unloaded in trichy. I contacted many time to Trichy parcel office but they informed me that the parcels are gone to Madurai and not arrived to Trichy junction. Please help to find me the parcel and send it to Trichy as soon as possible, if you find it, please contact me at [protected].
Thanks, Vinoth

Dear sir
Today 04.06.2018 i am travelling in 54703 abohar jodhpur passenger. I have internet reservation ticket having 7 waiting.in coach s1 there are few empty seats but tc refused to seat, he said fetch local ticket and after you can seat on floor. However i managed local ticket but tc forced me to leave coach in midway. Details are below
Ticket pnr [protected]
From bathinda to khajwana
Date 04.06.2018
General ticket no. G[protected]
Name pancharam
Mob [protected]
Vpo gawaloo, teh mundwa, nagaur raj. 341028

Travelling in 12402 magadh from delhi ... Surprise to see that train is so dirty that even seats are not clean to sit upon in boggy S2... Every seat is heavily dusted and no one is bother in railway staff that train starts from delhi so get it cleaned as per daily process.. Get it cleaned immediately... Be a responsible team and dont suck consumer money... Send cleaning staff in sleeper S2 now so that seats can be cleaned and we can sleep

I m travelling by 08792.. Jamu durg special train on 4th june 2018... From delhi to durg... My pnr no is [protected].in the b3 there is no bedroll in the coach... When we asked to attendent... He simply replied that... He dont have... We r very much surprised that... When railway charged for every thing.. Then how it is possible... And why they r not able to provide...

Sir, i dayal. M, booking a parcel. Prr no :- [protected] (Motor cycle. Kl 24a 6586) from nagpur to virdhachalam jn dated:[protected] but at this time i tracking through online my vehicle is in same nagpur station, i also try to contact nagpur parcel office but not possible and send a email message for nagpur drm to their official email id
Sir i requested to please send my vehicle immidiatily

Sir, no water available in sleeper class till 5 hours, pantry car food is very horrible as it is not eatable equally we are also wasting our money in purchasing meal because it is half cooked, please look after the situation as soon as possible
You don't think water is pior necessary as it is not avaliable in train toilet and also toilet is not cleaned.

I am travelling in train name golden temple 12903. I asked a water bottle from a person (Employee of train) who was selling water bottle and cold drinks. He asked rs 20 for a bottle (Not even cold) but mrp is rs 15 (Company name: king royale) until i purchased it because i need it. I want you to see on this matter, i am attaching photo of water bottle and iam waiting for your action or reply.

My fish parcel 4 box booked from howrah to raebareli yesterday. 2 june 2018 to - mohd zafar iqbal in howrah amritsar mail train no. 13005
Today when i have gone there at the train time to receive my parcel.
They said there are no parcels of raebareli
Then i called my dealer in howrah he said that parcels are there in the train and he made a contact to lucknow parcel depart when the train reached lucknow. Parcel was there in the train which is unloaded nlw by any other person i dont khow and send me back to raebareli via bus. I am thankful to that man. God bless him.
But raebareli parcel officers are doing these things for money, yes they take 100 to 200 ₹ for every parcel if they dont get the same money asked, they do such things.
And they talk so rudely that looks very very bad some times they become ready to fight.
Or say we will not unload your parcel go do what ever you can do.
I am very very disappointed what should i do?
Please guide me or take strick actions against them please its arequest.

I am regular traveller in train from chennai to hyderabad and vice versa. Recently in charminar express, in some coaches, there were steel made ladders have been placed instead of iron made ladders. The steel ladders are highly slippery and ladies with saree feel very difficult to step up to the upper berth as the steel material is slippery, and it occupies majority of the seat space, especially it is very difficult for the side berth seaters and during emergency purpose or at urgency it is difficult for the side berth seaters to move from their place immediately. So, please drop this idea of placing steel ladders and please provide us iron ladders with rubber which is very convenient and comfortable to us.

Worst experienced of indian railways.. We were coming from parabhani to thane at 17/05/2018 by devgiri train.. Bt on our reserved seats other people seated. We complaint to tc and rcf police in train bt no one help us.. They said they are morcha people how can we help u.. So what the use of rcf police? What the use of our reservation? We came parabhani to thane by standing at the night time it's really mentally & physically painfull plus we are ladies. Next day we complaint on online site of suresh prabhu sir about this incident and demand of refund of ticket bt yet we didn't get refund also.. U only give assurance to people bt in actual u don't do anything.. Really worst.. Not safe for ladies

Dear sir,
Am book special train high rate ticket advance booking before two months of departure.
Train no 02171 on 4th may 2018.
Train late from origin by 22 hours also show on website reach on destination 8 house late but actual train reach on destination 30 hours late.
No cleaning water in special train in may month temperature.
Due to late train weast my hotel & other holiday family booking loss rs.35000 also spoil trip enjoyment.
So please suggest how can i claim or take action against indian railway
Thanks in advance

I travelled on train 01046 — karmali-ltt holiday spl train on 01.06.2018 with pnr [protected]. Train left at 3.00 pm though scheduled time was 2.00 pm. There was not water at all for general use in any bogie till 7.30 pm that was filled at chiplun station only. The cooling was not upto the mark though fare was charged @ rs.1225/- for 3 tier ac. — cooling system in train was stopped from panvel station onwarrs, though journey was to terminate at ltt station. The bogies of train were not having ceiling fans and it was nothing less than choking up.

We booked a parcel at nagpur station on 15/05/2018 to be sent to visakhapatnam. But the parcel is still not loaded even after 15 days. The staff asked for bribe but we didn't give it. They said if you don't give don't expect the parcel to be delivered in near time. We agreed anyway and left. Now it is not even loaded. Ashamed of the corrupted system. We even lodged complaint with reg no. W/cr/ngp/[protected]. Please look after the issue.

Train was standing at the platform nagaria sadat from 2:49 am apx. The train no. 04413 engine was not working then the railway employee didi not taken any action when the passengers went to station masters room then he called the new engine at 5 am and then they are not allowing the train to move then again all the passengers went to the room they misbehaved and used slang words and tont the passengers that they can't do anything to him and my child was suffering from fever we requested them then also they deny. Kindly take some strict action as this is the indian railway and i[censored] will not take any actions against this then the passengers will definitely take some action.

Regardingthid indian railways sleeper class berths. As the fans that was kept in the compartments can't able to provide a 1% air for the passengers who alloted upper, side upper births.
Kindly change the directions of the fans so that public will not face soffocation & lack of air in the train & due this lack of air we think the general compartment is better than this sleeper class.

Have booked my bike (Hero impulse) through railway parcel service on[protected] and loaded on[protected] in train number 13351 from
Rajamundry railway station to palakkad railway station and the receipt number is a2230692. But train is passed palakkad railway station my bike not been unloaded. I asked about the details in palakkad railway station but they did not give the correct explanation. Iam coming from calicut so still iam waiting in palakkad[protected]. I think bike reached final train destination of alappuzha. This is purely negligence of railway department. I request you to kindly arrange to track my bike and sent back to palakkad
My phn no : [protected]

I have emailed 5 times but there is no response from irtc about giving me the refund or procedure for the same

From: rittam mittal [] sent: 28 may 2018 13:32
To: '[protected]@irctc.co.in' subject: v urgent
Please see below. The following amount has been debited from my bank but the ticket has not been booked.
Please advise
Rittam mittal
[protected]
Transaction id: [protected] pnr no train no./name: 12017 / dehradun shtbdi
Date of journey: 04-jun-2018 date of boarding: 04-jun-2018 class: executive class (Ec)
From: new delhi (Ndls) to: dehradun (Ddn) boarding: new delhi (Ndls)
Resv up to: dehradun (Ddn) quota: general (Gn) ticket type: e-ticket
Payment details
Payment option: credit & debit cards / net banking / wallet (Powered by paytm)
Ticket charge: 1330.0
Service charge (Inclusive of gst): 0.0
Total: 1330.0

Prerna express (22138) is stuck in butibori station for more than an hour. Other trains (Adi puri express, etc) passing through the same route were allowed to go, then why this train was stopped at the platform where there was no stoppage. Need an explanation for this as to why every time this train is stopped or delayed for no reason. If there is any reason for delaying the train every time then the passengers travelling should know about the situation. So in future if there is any such delay, please msg the passengers or informed them via any media so that they can plan in that manner and get themselves prepared accordingly

Sir,
Indore se puri ke bich jo train chalti hai 19317 indore - puri humsafar express train ka gondia junction mai stoppage nahi hai, meri apse request hai ki indore - puri humsafar express train ko gondia junction mai stoppage hona chahiye kyoki
Indore & puri jane ke liye ac trains bahot kam sankhya mai, i request you indore - puri humsafar express train stoppage at gondia junction.