Indian Railways — Worst service regarding train schedule

Address:

North 24 Parganas, West Bengal, 700123

The time schedule of train arriving at sealdah & leaving sealdah is irregular. All the trains are 15 minutes late whether arriving or leaving. The passengers get harrased daily as there is no management system. The personnel are very lazy & relactant to their work. They have no knowledge regarding how to manage the total system. As they are in the same position at their job for last 6-8 years that's why they only look after at their own seek. There is no passenger comfort zone in the all stations of sealdah division. The no. Of passenger is increasing but the level of service is decreasing day by day. Please look into the matter on urgent basis otherwise any mishap can happen.