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IndiGo Complaints & Reviews

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Last updated Apr 20, 2024
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IndiGo reviews & complaints page 141

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R
Ramesh Chandra Papnai
from Agra, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ticket. booking and cancellation from website related

Address:201206
Website:goindigo.in

Transaction id c1bd52e4f5a[protected]

I have booked air ticket vide against above trans id on 16.10.2018 from pune to delhi 0n 07.11.2018. But after making payment it is seen that the ticket was generated fot dec 07 2018. Then i have to cancel the booking. I cancelled the tickt then and their. But from your returned amount it is ssen that you have deducted abt more than rs. 3200/-. I want to submit the following in this...
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Nitin I.
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no/broken armrest

I am a sr. Quality manager working in a private company. Yesterday as a part of my business tour, i boarded indigo flight 6e116 from jaipur to pune, pnr number - ggg23q. The flight was scheduled at 22.15 which got late by 15-20 mins. I was given sit number 12f which was specious enough & i thought i could rest well till i reach pune. But to my horror i found out that the sit doesn't have right side armrest at all, when i checked sit behind...
+3 photos
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S
sankavi98
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

indigo airlines - missing new mobile phone from the checked in baggage

Name : Muthukumaraswamy Gnanasankar
Airline Booking Reference: HBSTTS
Flight: 6E1706
Seat: 22A
Date of Travel: 14 Oct 2018

I travelled from Doha to Chennai in Indigo Airlines 6E1706 on 14th Oct 2018, and reached Chennai International Airport by about 09.30pm. I received my checked in baggages and came out of airport. Then I noticed that one of baggage (out of the two) was mishandled and the zip was...
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S
Shrikant Bulbule
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

missing cash from check in luggage.

Address:501401
Website:INDIGO

Dear concern,
Traveled to indore by flight 6e416 dated 12-10-18, and i kept my hand bag in the luggage. Where my wallet in the hand bag, & kept 10000 cash in it. But when i receives this luggage in indore and checked my wallet, found only 2000 cash available in my wallet. Immediately informed to the indigo employee at indore but did not get any information yet....
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S
Shanin Ns
from Avinashi, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

purposeful delay in guiding till gate close time

Address:Thiruvananthapuram, Kerala, 695584

Name : shanin n s
Pnr: sfh3mj
Flight: 6e 507
Seat: 28f
Date: 13 oct 2018
My connection flight from chennai to trivandrum was purposefully denied by not guiding me to the gate and staff member fighting with me at the boarding pass issue counter, to purposefully make the delay by one minute. (I was informed, later that i should have been there by 4:10 am and i reached at 4:11 am, which is not true as i was...
+2 photos
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A
Akshatha B C
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

career

Address:Bangalore, Karnataka, 560058
Website:Indigo website

Hello team.

Your team called me up regarding job opportunities and i have paid a sum 9800 for interview.
The interview is on 15th oct 2018 i have not received any further information about it. Nor the hr is available to pick calls.
Can you please let me know what is the issue or am i not into some fake organisation.
I wanted to report that same for ciber crime. If you could confirm if there is any pending...
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J
Janakiraman Natarajan
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

accepting rebooking flight 6e969/3174 on 04.11.2018 stv-maa pnr-fdjc5z

Address:Surat, Gujarat, 395001

I received a sms stating that indigo:dear 6e customer, ref: pnr-fdjc5z, your currently booked indigo itinerary is effected due to operational reasons. We have re-booked you on 6e 969/3174 on 04 nov stv-maa, 1520/1950. To stop receiving repeated notifications we request you to accept, choose alternate flt or cancel at no charge by clicking on http://19f.in/pyzjxfE41I. thank you. While accepting it informs that server error. Please contact...
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C
Chandrasekhar Azad666
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

reached on time but marked as no show and not allowed to check in.

Flight departure time:14:45, total fare:inr 13, 713.00

1) i have entered terminal by 13:30, and reached on counter no 54 by 13:45. From there i was sent for baggage scanning. I understand that scanning is important but as my check in closes at 14:00, why priority was not given to me?
2) i requested agent on counter no.54 at chennai domestic airport to allow me as i have emergency (My grand mother is expired and i have...
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A
Ashok Soti
from Goshainganj, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

realised double payment

Address:560095
Website:INDIGO

On 08/10/18 i had booked an air ticket from lucknow to bengaluru. While making payment by credit card it showed the result as error. So i tried again & it was success. I got the ticket with pnr as cgzs9d. While going through the card statement i find that the amount of rs. 6434.00 has been realised twice in the name of indigo gurgaon twice on same date 08/10/18.

Later i cancelled this ticket for which i am to get a refund of...
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K
Kaschat
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

items stolen from checked in baggage

Address:560097
Website:Indigo airlines

This is regarding my travel on 10th october 2018 from bengaluru to kolkata by flight 6e-344. The pnr is plnqse. After reaching my home in kolkata, i realized that the lock for one of my checked in baggage was missing and 2 airtight plastic containers comprising of some expensive items, including important children's medications were missing. When baggage locks are broken for checking purpose, as per rules, a note is left inside informing...
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N
nataraj ash
from Mancheral, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding missed flight

I had booked 4 tickets from bangalore to cochin for 4 pm flight on oct 6. That day bangalore traffic was too hectic. I reached the indigo desk at 3.10 pm.. They have denied my flight and informed tht am too late.. Am really disappointed.. They didnt make any support not to miss the flight instead they made me to miss the flight. I need my money refunded...
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B
Babu Chacko
from Ahiri, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

denial for boarding pass

Address:Valsad, Gujarat, 396191

I was supposed to travel on flight 6e 214 - mumbai to cochin dated 28/09/18, whose departure time was 11:15 am, but i was denied with the boarding pass at the check-in counter & the reason given by the indigo staff was that check-in time has been over, even though i was there at the check-in counter of boarding pass before 45 minutes as per the rule for obtaining the boarding pass at the check-in counter. For the same i want the refund of...
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R
Rinkul123
from Bhubaneshwar, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

lies about my reach time and not having proper phone customer care

Address:Hyderabad, Telangana, 500084
Website:Goindigo.in

My flight time was 10:55. I got delayed in my way. So i tried to do web checking on the way between 9:30 - 9:40 but there was no option available for web checking for my flight. Usually it have. Then i called your support at 9:40 i think. I told them i have flight at 10:55 and i am late and on my way but i am trying to do web checkin but it is not working. The person on the phone told me that sorry sir webcheckin closes at 1 hour prior to...
+1 photos
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A
Ankita Arun Anita Gawde
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fake jobs

Address:Mumbai City, Maharashtra

Dear team,

I have received a mail regarding a job opening in indigo airlines, i have applied for the jobs and i have paid rs. 9, 800 as a depository amount.
After that i got a call for a telephonic round and i cleared the round and than again they told me to pay rs.35000, so i paid that as well.
After all the communication the concern person told that you will be getting appoitment letter, contract paper, and...
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G
Gautam 1
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

flight miss due to no communication

I had booked an indigo flight to travel from from hyderabad to goa with my family scheduled to depart on 11-oct-2018 at 5:40 am vide the pnr pbt4yv. We received an sms stating that the flight has been rescheduled and will now depart at 6:10 am. We reached the check-in queue at 5:10 am. After waiting for a few minutes, i asked one of the indigo support staff if goa flight passengers need to be prioritised. He told us to remain in the queue....
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B
Balanpillai Jayakumar
from Aluva, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

lost of my luggage

Iam a traveller from trivandrum - bengalooru - new delhi on[protected].

I lost my luggage at delhi airport. I inform your officials at airport, they inform me to it is available at 11.00 am on[protected]. Iam a deffence person, so i need to report before 11.00 am on[protected] to my unit. So you may please arrange the necessary action immediately....
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M
ManishaGianani
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

indigo airlines

I was having a flight from delhi to kathmandu on 8th ocotber, 2018. Somehow i forgot my passport at my home (Ahmedabad), but i had aadhar card and license issued by indian govt. I was not allowed to board the flight, i even i got a letter from indian embassy asking airlines to allow the immigration, it was rejected. I didn't get the refund, also i have return ticket on 14th october, 2018. I want the refund of it. But when i apply for cancellation,...
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V
Vivek Singh Rajawat
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding wrong air ticket

Website:www.goindigo.in

Sir I have booked my air ticket from Delhi to Portblair through indigo airlines.i have booked my flight timing at 03:55.when I got ticket, it show flight schedule at 02:05.when I call to Indigo helpline, they told that you cancel your ticket. Indigo give you complete fare return.book new ticket.I am armed force personal currently posted to carnicobar...
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A
Ashley D'Silva
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

passenger unguided and due to this flight missed

Address:Mumbai City, Maharashtra, 400064

Flight date - 10/10/2018
Flight - 6e-3175 flight time - 3:55

Sr. Citizen 2 tickets booked from mmt
Passenger : celine dsilva & patrick dsilva seat - 11e, 11d

Its my mom/dads first travel by plane, my mom was given a wheel chair. Your indigo guy placed my mom near the booking counter and told dad to get to the baggage counter for tickets. Sadly there was no instructions given to dad to wait and...
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Sukanya Karmakar
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unsatisfactory customer service

My parents (Senior citizens) travelled on indigo flight 6e-361 from bengaluru to mumbai today. I was supposed to travel with them but i had to cancel at the last moment due to urgent work here.
After about 1 hour of them already walking inside the terminal (I personally went to see them off) and before 20mins from the flight departure i get a call from an indigo executive saying that the passengers have missed their flight and have...
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