Claimed

IndiGo Complaints & Reviews

2.7
Last updated Apr 20, 2024
Complaints 5608
Resolved
2885
Unresolved
2723
Quick Links
Statistics
Share
Contacts

File a complaint to IndiGo

Having problems with IndiGo?

File a complaint and get it resolved by IndiGo customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
IndiGo
Customer Service Contacts

IndiGo Phone Numbers

Phone
+91 12 4435 2500
751
354
Fax
+91 99 1038 3838
+91 12 4661 3838
View all IndiGo contacts

IndiGo Website

IndiGo Head Office Address

Level 1, Tower C, Global Business Park, Mehrauli-Gurgaon Road
Gurgaon
Gurgaon District
Haryana
India
122002

IndiGo reviews & complaints page 142

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
H
Hetal2583
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

luggage damage

Hi I m Hetal here.
I was travelling from Hyderabad to Bangalore ( PNR NO Q93V7L) travel date 1st oct 2018.
My luggge was damaged by the airlines n after registering a complaint
Mr. SIDDHARTH, from the airline dept, attended the complain n promised to refund me rs. 2000 for the suitcase( original price being 6500, n refund amt is just peanuts) which hasn’t been done by the airlines yet.the suitcase is useless to me...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Hetal252583
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

luggage damaged on transit

Hi I m Hetal here.
I was travelling from Hyderabad to Bangalore ( PNR NO Q93V7L) travel date 1st oct 2018.
My luggge was damaged by the airlines n after registering a complaint
Mr. SIDDHARTH, from the airline dept, attended the complain n promised to refund me rs. 2000 for the suitcase( original price being 6500, n refund amt is just peanuts) which hasn’t been done by the airlines yet.the suitcase is useless to me...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
M zubai
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

indigo airlines

Address:Warangal, Andhra Pradesh, 506011

This is zubair from warangal i have paid 2000 rupees for security deposit that i have not received any response and also my money riya sharma his name but she is not lifting my call and also hr madam is also not lifting my call riya sharma cell number airline +[protected]. She said me that is a security deposit money it will refundae with in 24 hours but it was my mistake i have accepted his words this way that riya sharma has fooled...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kew14
from Tiruchirappalli, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fake/unauthorized email

Address:Chennai, Tamil Nadu, 600045
Website:[email protected]

I received an email from the below person
Gunjan. [protected]@goindigopost.in stating to open the attachment, i am sure this is a spam email and after opening the attachment i got to know it's a fraudulent activity through email using indigo airlines name.
I do not want to receive any more emails from them.
Please look into this and take action.
Thanks...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
@
@#@#
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

call letter for an interview for online hiring process

I received an mail and also message. On they guide me to download the interview letter as i am shortlisted for the interview. The call letter shows that the nterview will be on 30 oct. But for registration for an interview. I have to pay refundable amount of rspace 9800 as a security fee in the account of bank of maharashtra in favor of indigo account manager by cash or net banking on today9 october only as today is last date of online process...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vinita Das
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I am complaining about not giving me appointment.

I appeared for the interview and got selected.
I even submitted all the required documents but they didn’t gave me my joining date.
I waited for so long but they didn’t inform anything.
I kept calling the hr.
Finally one day after calling her for so long she picked up my call and told me as there is no vacancy till the next year, she can’t help it.
I mean if you didn’t had any vacancy, how could...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Madusudanan KS
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

i'm complaining from hyderabad rajiv gandhi airport about the domestic flight service of indigo flight no 6e261, one no hfhzuw

Address:Hyderabad, Telangana

Sir
I'm complaining from hyderabad rajiv gandhi airport. We had our flight no 6e261 with one no hfhzuw on october 8 at 4:05am. We reached here at 3:10 and we were asked to do the self check-in as soon as we reached here at 3:15 but by that time the check-in was already closed. Though we were on right time when we approached the indigo flight concerned people they asked us to book new tickets and as we had no other option to fly back...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Seema Rawat Negi
from Jamshedpur, Jharkhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

request for duplicate boarding pass

I have lost my boarding pass and need them for some official purpose.

My details are:

1 : indigo flight : 6e-399
Delhi - goa
15:40 hrs, 28sept
Pnr : jyr73c
Name : seema rani

2 : indigo flight : 6e-724
Goa - delhi
17:45 hrs, 03 oct
Pnr : qln6kr
Name : seema rani

Kindly send the duplicate copy of boarding pass to my email address...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
from Azamgarh, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

to change date of journey

Address:Lakhimpur Kheri, Uttar Pradesh, 262308
Website:Indigo

Mujhse galat date me booking ho gyi thi, maine call ki to mujhe 1 ghante me dusri booking banane ko bola, tbhi full refund milega, account balance nhi bacha tha us din, dusre din maine account me balance dalaya tb call ki to bole offer end ho gya aur mjhe 5600 charges bataye please help and change date of my journey. Date 12 october to 11 october. My number[protected]. My pnr ab4igs in indigo airlines, so please keep change my date of journey...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Muko420
from Vadodara, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

miss the flight

I am mukesh kochar. I had a flight from bagdogra to ahmedabad on 5th oct-18. I checked in at 14:20 (Departure was 15:00) but they said checked in counter is already closed as per norms.
Due to rally of cm of west bangal we reached late by 5~10 minuets but they didn’t tolerate us.
Now i want to complain this incident.
10 to 15 pessanger also missed their flight due to this abnormal situation
Please give direction...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Siddhu01
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

headache and ear problem

Address:Sagar, Madhya Pradesh, 470002

I am travel on dated 05 oct 2018 on banglore to nagpur by indigo 6e 955 airlines.
I am faced the problem of in my ear and headache and air cooled in not properly
I am badly feel in flight my head and my ear and nose very pain during the flight my mom also travel in this flight his bp too high mu brother, wife, son and i talk to other people they also says the same problem
Air cooling also very low...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pinkila Bhutia
from Asansol, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

damaged luggage

Address:East Sikkim, Sikkim, 737102

Dear indigo,

I don't travel much but whenever i travel i choose to travel by indigo. Today i traveled from bengaluru to bagdogra by flight 6e 433 pnr - ih9hvd. While claiming the baggage i found that the zip of my luggage was damaged this incident happened second time with me.in 2016feb... While traveling from same route the belt of my backpack was also damaged but that time i didn't complain. But this is second time i experience...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Shivali Dhinoja
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

job fraud

Address:Rajkot, Gujarat, 360005

I have got an e-mail saying that I have been shortlisted for an interview in Indigo airlines at Banglore office on 22nd October. There was an attachment including with email saying that I will have to deposit Rs 9600 (refundable) and send them the scanned copies of my documents. When I called on the given number ([protected]) for bank details the man on the phone named Anil Rana, told me that I will have to deposit the money on the name of...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
nishanthmars
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not issuing meal when it was booked already

Address:Dehradun, Uttarakhand

I had a very bad experience today in flight no 6E 801 Mumbai to raipur
the crew in the flight were very rude . I am corporate passenger frequently i fly in Indigo though my meal was booked. It was not served for me instead when i showed my boarding pass in which it was clearly mentioned CPML in bold . They were not having my details in the list . Its a very veered experience. Its being an morning flight i need to travel empty stomach...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
@
@ayush
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

baggage mishandling

It was monday morning of oct 3rd, 2018 when i was travelling from goa to hyderabad, flight 6e259 - booking reference: xl7l5u. When my bag came out of conveyor belt it was fully torn to the point that it can't be used further. It looked like the bag was dragged on some sharp or uneven surface. After collecting my bag i directly went to complaint counter to register a complaint and the lady over there took some photos of damaged bag and assured...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
@
@ayush
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

check in baggage mishandled

It was Monday morning of Oct 3rd, 2018 when I was travelling from Goa to Hyderabad, flight 6E259 - Booking reference: XL7L5U. When my bag came out of conveyor belt it was fully torn to the point that it can't be used further. It looked like the bag was dragged on some sharp or uneven surface. After collecting my bag I directly went to complaint counter to register a complaint and the lady over there took some photos of damaged bag and assured...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
baby lovely
from Ponda, Goa
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fake job

1st i would like to know does this id belong to indigo info. [protected]@gmail.com
I got a call from this no [protected] vartika shah regarding job for indigo airlines for the post of ticketing executive. The person always talks and replies in hindi. There is another girl ishika do they belong to your department. Followed by a man.
All of them don't know proper english...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sanjip malick
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

scammed

Hi indigo team,

I have received phone call regarding vacancies and job openings in ground staff department from some aviation job placement situated in delhi, asked to forward the resume, photo, highest qualifications and id proof, and as requested by them i e-mailed them all the details on aviation. [protected]@outlook.com then other day i received the phone call stating i have been shortlisted for next aptitude round and before...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mohammed ashker
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

need to add surname to the ticket

Address:37633
Website:www.goindigo.in/?linkNav=home_header

I'm work in abu dhabi i have to add the surname to my ticket, i called the customer care first i got connected in minutes and explained her the details as the surname is missing in my ticket, asked to send my passport and ticket and told "let them check whether 1 can travel or not" what? Adding a surname on a ticket that's too 18days apart of the journey are you guys running a flight or some sort of stationery business? Its the first flight...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Anju_Barnwal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

indigo airlines missing the flight due to poor communication

Dear officer in charge,

I am anju barnwal. I was supposed to travel in flight no. 6e-224 (Aircraft type: a320) on 3rd october 22:10 from ccu to del. I have taken my boarding pass around 8:37 pm and done my security check at 8:55 pm.
After security check i have still half an hour to reach gate no.21. I reached there approx. 21:15. But i did not see any indigo ground staff there. Also flight was not there. I was waiting...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy