IndiGo Complaints & Reviews

Dear sir, i raised this complaint on sept 15, sept 17 & sept 21. No suitable reply i received so far. Hence again i am highlighting the same complaint. Earlier complaint were by bhatu2. Please explain why i was not allowed to re-distribute the weights? Why threatened to close the booking counter so that i should miss the flight? Pl check the time of booking of my luggage was at 14.39 and flight timings was 15.45 or not? Give the proper justification....

1. The take off and landing was perfect, smooth.
2. They change my seat 15 b to 30 f, as i am "flying first time with indigo" that was last corner window seat which was ok.
3. I order "masala tea" and attandent refuse my all three card by saying not working which feel shameful to me than i pay cash, my all three cards have sufficient balance and also active.
4. Rest everything perfect and comfortable, the tea was very...

Hi indigo team,

I have traveled with indigo airlines on date 07-jul-2018 (Pnr-mb86qs) and on 06-mar-2018 (Pnr-ichpmm) and i have lost my boarding pass for clam purpose.

Now i am trying to generate travel certificate but i am continuously getting below error.
Website: https://dbusinessapps.goindigo.in/TravelCertificate/homepage.aspx
Error: error: please enter correct email address.

Could...

Dear sir /madam,

We are travelling on 6th oct via flight 6e41 to singapore with a 2yr 5 mnth kid and my old mom on a wheel chair. I was shocked when i was told by indigo that the kids pram will not be allowed till the boarding gate as is normally the case whenever we travel in india or abroad and will have to be put in the checked in luggage. We are supposed to carry our kid at 3am from the counter to the plane with a checkin...

I hate indigo, we friends booked a ticket for 5person mumbai to chennai. Unfortunately two person not able to join us. So we ask for a name transfer for that two person. They say it's policy. We have to cancel and book fresh ticket for two of them.

We are in group of 5persons. Bloody they make hefty revenues by cancellation for each ticket they charge rs. 2703 as charges and new ticket cost as on today rs. 3646.
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We boarded flight Kolkata to Pune om 24/09/2018 (Flight No. 6E 277 PNR KLWUPE. Our baggage was not loaded from the departure city that is Kolkata.
We waited at Pune airport for 2 hour but came to know that our baggage was not loaded at Kolkata airport and the same will be sent to our home next day.
We recieved the baggage next day but the same was totally damaged with handle broken and suitcase breakage from back.
We...

I have travelled from chennai to bangalore on date 28/09/2018 and my flight was 6e 119 and my name was aravindh my baggage was new and i have buyed that day before i travel but due to mishandling my baggage got full damage and can't even use again so indigo staffs take response and clear the problem so does it won't happen again and can be avoid in furture...

I was booked ticket in indigo airlines in website through net banking from delhi to rajamundry on 16 sep 18 1930 hrs, it's total fare was rs.16468/-. Unfortunately transaction was failed and debited rs.16468/- in my account, the bank transcation no. Nsbi[protected]igaejhxmx3 and indigo transcation no. 9f8e97eb992f[protected]. Please refund my money back....

I am sanatan panigrahi. I am writing this email to inform you about a failed transaction that happened two days ago, on 27th september. The amount deducted from my account is rs.3300/-. I didn't receive any refund till now.
The booking was in my name mr. Sanatan panigrahi. I was trying to book my return ticket from bhubaneswar to kochi. When transaction failed for the first time, an amount of rs. 3300/- was deducted and i called the...

My name is vijay kumar and i have got call before 3 days ago from hr at career dot.com she says indigo airlines is recruiting ground staff supervisior at all india level vacancy and says 25000/- deposit fee totally and got 2 rounds of interview 1st 1 is online exam and second 1 is telephonic interview after that they issue offer letter so i have completed all round and deposited and got offer letter from mail id [protected]@goindigo.in. And...

I have received this mail and they are telling me to deposit 9000/-rs please tell me are these people looting us or as per company procedure they are charging us and there are many emails and calls which i have been receiving as i have applied on shine.com and other websites and every single person is asking me to deposit some amount

Please reply me soon so that i can take a decision...

I booked my ticket on 25th sept for 27th of dec from the website via.com.
I want to take off one passenger name from the ticket and request a refund. When i asked via.com customer care about it, they told me the charge will be around 5500 per passenger including gst. Please help me with the process?

My booking id is fmnaa2twkgdls and pnr is e8vtkl...

I was going to travel from bangaluru to new delhi by indigo flight no. 6e-2228. My pnr number is lc243p. Journey date: 28th september 2018 at 7:10 am.

The flight was cancelled and i was informed some 7 hours before the departure with no alternative given in its place. I am travelling with two senior family members and we have to reach delhi before 12 noon. Now, it is not my fault that the flight is cancelled. It should be the...

My ticket for ahmedabad to kochi with the booking reference wgjitw on 16/09/2018 got cancelled due to some issues in your website and the same was confirmed on a call with one of your representative. He assured me that my payment will be credited within 5-7 working days as my payment was successful but booking got failed. I have not received the payment yet, so please do needful and initiate the process to credit back the amount to my account.br...

Sir/mam
I, subramanian v. K. Ex-servicem, en army presently working in income tax department booked ticket for my son and his friends, their pnr no is as followsfgklfq and adhrz failed to board the flight because of non communication a days prior to departure. Usually i used to get alert regarding the time of closing and what time to reeport to airport, ms fareen said a sms was sent to my son's mobile no [protected] and his friend mobile...

I got a mail from kirti.[protected]@asiaindigo.hr.in by HR Manager Vijay Shankar. He is asking me to deposit refundable amount of Rs9600/- that to by 27th Sep evening. In the attachment files they have mentioned date of interview and reason of asking the refundable amount also. It seems that if i deposit they will fix appointment but as per my knowledge no company asks to deposit money for confirmation of interview date. Contact number of Mr Vijay...

I booked through make my trip on 15-06-18 with Booking Id NF[protected] for Indigo Flight from Kolkata to Delhi.
Flight date was 18-06-18 and PNR: KIWDHK.

Despite repeated request denied to provide meals although Meal charges paid during booking but meal not provided on board. Had to purchase meal separately. This is a very shocking & bitter experience.

Please arrange to refund my money.
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I got a call from mr. Prince kumar amd tanya from nehru place delhi regarding jobs with aptitude n telephonic round and askd to deposit money in kotak mahindra bank with account holder mohammad yakub pasha ifsc code kkbk0007676 located in varangal and account holder debashish paul account number [protected] ifsc code kkbk0000201 branch nehru place delhi and account holder bhagyashri vibhutimath acc. Number [protected] ifsc code kkbk0000201...

Hi, i am sonali chakraborty.
I booked chennai-kolkata air ticket for mysel[censored]sing indigo mobile app, on 16th sep'18 around 7.59 pm and 8.02 pm. The payment of rs (4242+4242) total rs.8484/- was made using hdfc bank credit card to mumbai at goindigo and my a/c was debited. Bank reference no. Are 030671 and 038833.

The indigo cc av reference for the transaction was[protected] and[protected] for the same amount.
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Hello sir
I have uploaded my resume at shine.com and recently i received a call stating that i have been selected in the design department of indigo airlines based on my qualification as i completed my mtech in aerospace engg. They initially asked me to deposit 2500 as registration fee and sent "tj india services" account details to deposit. Later i received a confirmation mail from [protected]@careers-goindigo.com stating my resume is...