IndiGo Complaints & Reviews

I got a call mentioning you applied for a driver job in airlines and we recruit for the same for that u need to register then online test n thr after selection process with paid training n later on payroll with good ctc kindly provide ur photo qualification certificate n id they demand me 1st 1550rs as registration fees once done they asked me to deposit rs8500 i said i dont have enough money they are forcing and calling me.again and again to arrange it his name also rohit sharma kindly take action and i need my money

I got offer letter from Indigo Airline, that I got selected as CSA i was expected to join in 27/3/2024 very interesting to read, but at the end asking money around Rs.9990 for uniform, for canteen for wireless for laptop, but I don't know fake or real please tell me

I travelled in Indigo flight vide PNR no GP4UYL on 01 03 24 from Coimbatore to Dhaka via chennai airport.
At Dhaka airport, I collected my check-in baggage with the trolley wheels broken and trolley handle bracket broken condition. I submitted a complaint. Copy attached.
Reported to Indigo officials at Dhaka airport and Property Irregularity report submitted. Copy attached. Photos of damaged baggage attached.
Dhaka Indigo Officials informed that follow up mail will be sent to me indicating the compensation amount in Indian Rupees of 1000/-
But as on 09 03 24, I did not receive any e mail communication.
The rectification damage with spares required will cost me Rs 2500.- Hence I request Indigo to pay me Rs 2500/- minimum.
Also, Indigo may like to explain me the reason for the delay in communication to me in e mail.

On November 15th, 2023, we booked a flight (6E 2005, from HYD to Tirupati). BOARDING TIME WAS 11:30 a.m. We reached the Rajiv Gandhi International Airport at 9:00 a.m. . When we entered the check-in, the lady who was sitting at checking refused to take the baggage and told us that other people were waiting as their flight was ready to fly, so let them check first. Then we waited until 10:30 a.m., and she was free. When we tried to catch her, she was busy with other colleagues in chat. The other Indigo team was also busy chatting. We kept running from one place to another for luggage checking, and no one was ready to take it. We were traveling with old people and a kid, and when time was running out, we got panicked by seeing that one person told us to go directly into the flight along with the baggage, but when we reached the place, the boarding was completed, and the IDIGO team had not allowed us to take that flight.

When we came back and asked, they said to take another flight. We thought they were arranging some other flight, but not. They asked us to buy new flight tickets. We were shocked and purchased them again, which cost 45, 480.

The old tickets cost 30709, which we booked in advance. that they did not consider.
From HYD to Tirupati, our total flight cost was 76189/- for 5 people. I don't see this anywhere.

and this is not a direct flight via Viajyawada, then after waiting 2 to 3 hours in Vijayawada, from there we reached Tirupati in another flight. We should have reached Tirupati by afternoon, but we reached it by night.
I felt disgusted with the Indigo services.

Flight number 6E 735 which was scheduled to fly at 7:15 PM from blr to delhi has been delayed. I had booked this ticket because I had to reach delhi early and also i paid extra money for this while booking. The flights later than this were priced lesser. I feel cheated by the company, as I had paid extra for reaching earlier at delhi but now neither can i reach early moreover had i booked flight at later time would have cost me lesser

Now as I had contacted them they are asking me to pay the GST of 12% of the amount I paid them.is their any indigo policy please confirm supporting documents have been attached and the person cantact no and photo is attached for your reference please

Hi. I have left my one plus ear pods. Below are the flight details

Flight no. 6E6032
Date[protected]
Seat 2D (boarding pass) sitting on 2F
Bengaluru to Jodhpur

It's a white colour case which says one plus with a green smiley sticker at the back

Personal details
Manjusha Pingali
[protected]
002, Casablanca Apartments
#35, Norris Road, Richmond Town
Bengaluru -560025

We have booked a flight pnr D2qgvx.plz call [protected] to help us.airline flight cancelled due to operational reason.when I went to the airport they said to call to customer care.when I called customer care they said they cannot give alternate flight as it's cancelled from u.when I tried saying I did not cancel nd requested many times .they checked the recording nd found that it was their mistake.i called so many times then after 3 to 4 days they gave approval to change the flight.when I said for compensation .calling them many times.as i incurred 1, 00000 expenses.they did not had any answer.saying it's not there in indigo policy or disconnecting the call.who will pay me for losses and my valuable time.they said we can give only 750 rs.nd we are rectifying our mistake by paying 750 rs.i have a question when it is their mistake we had to suffer a one lakh loss and our time.they are least bother to sort it out saying we cannot do anything.was their not duty to check the recording nd update to client and do best immediately.they r just trying to escape saying u will get call nd again that person says u will get call, and so on wasting our time and no solution
Inspite all know that they are doing wrong

1. Booking Reference L1Z37A payment Rs28212/- on 2nd Feb 2024
2.Booking Reference W4HYUX payment Rs41636/- on 2nd Feb 2024

payment through HDFC credit card. Till date refund not received.

If booking gets cancelled because of Indigo problems delaying refund causes inconvenience and amounts to cheating.

The baggage charge were taken for laptop bag and handbag. Same amount of baggage was take in the earlier journey and that was allowed but this journey they charged for the same with same category of the ticket. Because they allowed last time so the understanding was so but this time they charged extra 2200. This serve as miscommunication to the customer

30 JAN 2024 Goa to Jabalpur connecting flight, I have Not reached Jabalpur at 7pm due Indigo Crew(employee) Fainted on the way from Hyderabad to Jabalpur.

so that’s why flight emergency landed on Nagpur airport I want my full refund. Why employee is not physical tested? Not Fit employee

My source location is GOA & Destination is Jabalpur NOT Hyderabad or Nagpur due to this landing I have not attended sister wedding. Its huge loss for my indigo not providing full refund,

This whole issue related to Indigo Crew employee they are doing over burden work.

When she board the fight also in his face saying is not well, still she is working.

On the Nagpur airport informed you will get the full refund, I have also the share the proof of video on (customer.[protected]@goindigo.in ) Reference no[protected]

Also attached in this video in this complaint.

PNR NO: VMU5PR

I Farha Khan was travelling from Agra to Mumbai yesterday on 30.01.24. I was travelling via Indigo Airlines (6E-5338) PNR number - P2E55K. I have misplaced/dropped/lost a gold chain earlier yesterday during my transit. I would be highly obliged if contacted, if any such item is found as the chain is very valuable to me both personally and financially. I was wearing it when I was in flight but couldn't find it once we landed.

I Farha Khan was travelling from Agra to Mumbai yesterday on 30.01.24. I was travelling via Indigo Airlines (6E-5338) PNR number - P2E55K. I seem to have misplaced/dropped/lost a gold chain earlier yesterday during my transit. I would be highly obliged if contacted, if any such item is found as the chain is very valuable to me both personally and financially. I was wearing the chain when I boarded but I noticed it missing after arrival...

I was travelling on the 14th of January from Ranchi to Tirupati with a layover of approx 4.5 hours at Hyderabad. My flight from Ranchi to Hyderabad was delayed to 15:20 hours, and so I missed my connecting flight from Hyderabad to Tirupati. My flight to Tirupati was rescheduled for the next morning. At Hyderabad, when I asked for accommodation, I wasn't entertained. Since I was alone so, for safety reasons, I had to stay in a PG for the night. This all cost me around Rs. 2200. I had to travel from the airport to PG, then night stay at PG and then travel back from PG to the airport. It is the policy of the airline to provide accommodation and food to the passengers due to delayed flights, but I wasn't entertained. So, Now I need compensation from the airline side.

Sir yesterday I telephonic call I got received from a person named prateek srivastav from CCS international airport, Lucknow and asked for 3500 for ground staff job in IndiGo airlines.
I have also paid him. But now sir I realised that it is fraudsters so sir take firm action against him so that he can get punished.
Sir I am sending his phone number, email id, UPI ID so that you can easily detect and take action against him.
Also make arrangements so that I can get my money back.
Sir as stated if strict is not taken against him then your name of prestigious company will be ruined.
Sir at make as much as possible to get my money back from him.

My name is S. Jalaja. I was travelling from BLR to Delhi on Indigo flight no. 6E2217 at 1hrs PNR BMTI&L on 27th January 2024, along with my sister Valsala Wariyar. We mistook the time and missed the flight.
We were rebooked in flight No.6E 6401 at the Bangalore airport by the Indigo staff. While my sister got an economy seat 37E on payment of Rs 8000 +, I had to pay for my seat in the first row amounting to nearly 10300/-. When I inquired about my extra charge, they said it was a different PNR No.As the flight was about to take off, I had no option but to pay the amount.
I came to know that an economy seat was vacant. Still I was made to take a special seat, which was not in order.
I request you to kindly refund tge extra amount charged from me. Both o[censored]s are senior citizens

Hi sir as I had already forwarded my complaint regarding the above subject. Yesterday jahura begum again tried to contact me and this time number is changed no is [protected] this is what she has said the conversation between me and her is attached please see it and give me the reply please waiting for your response thank you

Refund my money

I had cancelled my booking to Goa booked via PNR - WPQISI on 1st Jan 24
Travel dates were 3rd Jan and return on 6th Jan 24.
It was a flexi ticket and therefore I am entitled to a refund.

Request you to process my refund at the earliest.

Hi Indigo team,
I travelled from Finland Helsinki to India Bangalore on 23rd of November 2023.
Below are the flight details
1. AY1411 HEL (HEL), Helsinki Vantaa Airport to Frankfurt Operated by Finnair
2. QR070 FRA (FRA), Frankfurt International Airport to Doha Operated by Qatar Airways
3. QR4786 DOH (DOH), Hamad International Airport to Bangalore Operated by Indigo.
Ticket is attached for your reference

My checked-in bags were misplaced, and subsequently, I was informed that they were delayed and moved until November 26, 2023.
My baggage arrived three days late, therefore I had to cancel the other trips as a result.This required me to cancel every other flight I had scheduled, and when the luggage was delivered, there were some breaks inside of them.

Since there was a delay and the airlines did not communicate properly throughout the baggage transfers. All it demonstrates is carelessness.Airlines have also recently given false information, claiming that luggage would be transported the next day to Bangalore airport, even though this hasn't happened.Thus, kindly consider this to be a complaint, and I ask that you please pay the costs that were delayed and reimburse me for them.