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IndiGo Complaints & Reviews

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IndiGo reviews & complaints page 16

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J
Jayesh_Rathor
from Ahmedabad, Gujarat
Jan 2, 2023
Jan 3, 2023
This thread was updated on Jan 3, 2023
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Indigo Airlines Ticket is not booked but amount is deducted and showing payment status pending

Address:Ahmedabad, Gujarat

Hello,

Today (02nd January 2023), I booked my ticket on the Indigo website for a round trip from Ahmedabad to Guwahati on 27th January 2023. The amount is debited from my account, but the payment status still shows "Payment Pending". I also tried to retrieve the itinerary through my PNR No. WJ56JB, but the Payment status still shows pending.
I would like to know when Indigo will refund the 16, 725/- in my account.br...
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E
Er Ajay Gupta
Dec 30, 2022
Jan 3, 2023
This thread was updated on Jan 3, 2023
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Fraud

Address:Delhi

Sir kunal sharma name ka ek indigo airlines ka employee hai jo waha HR hai aur usne mere ko job offer kiya tha aur 30k training ka fee le liya hai aur koi job nhi diya h aur ab uska phone v off aa rha ha usse koi contact nhi ho pa rha h please help me sir and refund my money ye uska number hai +[protected]...
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P
Prakhar Kastwar
Dec 28, 2022
Jan 3, 2023
This thread was updated on Jan 3, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not allowing to board a flight

PNR SS8QRQ and KKE76V
I booked my tickets from Indore to Bangalore for 17th dec 2022, the flight was scheduled at 05:30 AM.. we reached Indore airport at 04.:14 am.. since the airport was having no crowd, we reached directly to the counter for checking in luggage.. the counter guy ( name tanishk / kanishk) said that we can't board the flight as flight has been rescheduled at 05:00 am and we do not meet the "reach 1 hr before" criteria.....
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M
Maddyskb
from Vasai-Virar, Maharashtra
Dec 26, 2022
Jan 3, 2023
This thread was updated on Jan 3, 2023
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Luggage damage

Address:Maharashtra

PNR no: SQRMUG, Date: 20 dec 2022, flight from Mumbai to Kathmandu, One Female Passenger: Rina Kumari Chetani.
Luggage Damage Complaints made to Indigo Airline on same date. But till date no proper response from airline. Passenger try to register complaint during but no one register complaints at Airport. Bag is damaged badly, Bag Lock is removed, Extra locks are missing, Bag Chain are tempered and broken.
Complaints made to...
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M
MAbhaykumar
Dec 26, 2022
Jan 3, 2023
This thread was updated on Jan 3, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

The revised itinerary is now 6E-176, on 27 Dec, BLR-BOM 0720-0910 - Web checking issue-free seat not available though selected

Address:Bangalore

Name : Abhaykumar. Contact : [protected]

I had selected seats when booking itself.

But I got this mail and when I try to do web checking It does not allow me to do Quik cheking as One seat of passanger Sangeetha is not selected. and I am forces to selecte a paid seat even for middle seats. It looks like a money making way by just saying change in flight # (other detaisl same), remove seat allocated and then force...
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A
ashg06
from Mumbai, Maharashtra
Dec 26, 2022
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Refund of Charges - Medical Emergency

Address:1804 Lilium Building Nahar Amrit Shakti Chandivali Andheri(East)

PNR : TPIM7G, Name of Traveler : i) Ankita Gupta ii) Dinuraj Sugumaran, Sector & Date Travelled : Mumbai-Leh on 26.10.22 & Leh -Mumbai on 02.11.22
Complaint : In view of medical emergency of mother of Ankita Gupta, travel plan for return journey was re-scheduled from 04.11.22 to 02.11.22. There was additional charges were levied inspite of informing the same while changing return journey date. It has been told that it will be informed...
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S
Shubhi Pathak
from Lucknow, Uttar Pradesh
Dec 24, 2022
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Luggage not received

When i reached Lucknow I did not received my luggage my flight details are PNR UILNQB
Flight 6E 6522
Date 24 Dec 2022
i received an information that my luggage was received at Ranchi but they did not responded and I did not received any help from the other side please take this into consideration and take strict action against it ....
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I
Inaayaa
Dec 24, 2022
Dec 24, 2022
This thread was updated on Dec 24, 2022
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Lost Mobile

Hi
I forgot my mobile phone in flight 6E91 (A321) Mumbai - Jeddah departure time was 8:45pm - 00:15am PNR is NTKKKH (Phone was Iphone 7 Plus Rose gold 128 GB) my seat no was 11-B and kept in the fellow seat pocket and forgot while arrival, it does not have a simcard kid was playing with it. flight from...
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S
sourabh619
Dec 22, 2022
Jan 8, 2023
This thread was updated on Jan 8, 2023
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Damaged luggage

On 11 Dec 2022, I took flight number 6e-6422 from Ahmedabad to Bengaluru. It was a direct flight and had no issues with the flight service. I was very much happy until I came to know my checked luggage was damaged.

I apprised the concerned people over the luggage counter, but they advised me to mail it. But that's also not working. I have traveled by your airline numerous times but never faced such an issue. It is pathetic...
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K
Dec 20, 2022
Jan 4, 2023
This thread was updated on Jan 4, 2023
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Ticket Cancellation and refund

Today I want to travel to Kolkata via Lucknow by Indigo Flight (Itinerary No. TIM2FB). It is scheduled take-off time 06:40 AM at Chandigarh and reaching time at Kolkata was 11:10 AM. But due to bad weather at Chandigarh airport, Flight was delayed. Help desk’s lady staff of Indigo at Gate no. 2, who was on duty at that time, informed me, we can cancel your ticket at your request and full refund will be credited to your account. So, I decided...
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R
Rafeeqm
Dec 20, 2022
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Lost Baggage PNR: FMLN4M Flight# 6E6357

Address:Gurugram, Unnao, Uttar Pradesh

Hi,

My baggage has been missing for almost 3 weeks now. We were a group of 13 people traveling from Port Blair to Hyderabad with a Layover of 3hr in Bengaluru. We checked-in all our baggage in Port Blair and boarded both the Port Blair and Bengaluru flight and reached Hyderabad. To my surprise I did not find one of my Baggage and I informed the Indigo Team. I was told that it is missing and officials said it was in Bengaluru...
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J
Jamshedpuri
Dec 20, 2022
Jan 3, 2023
This thread was updated on Jan 3, 2023
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Lost Wallet in Flight 6E 672

Date:[protected]
Flight: 6E 672
Seat: 28F

I took IndiGo Flight 6E 672 today on[protected] Ranchi-Pune at 20:45. I seem to have misplaced my Black Wallet.

Wallet Description: Black Leather, with Levi's engraved on one side.
Wallet Contents: Very limited cash, Bank of Baroda Debit Card, Aadhar, PAN, Driving License, University Alumni ID; all with my name on them. Additionally, there are some...
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H
Hydal
from Mumbai, Maharashtra
Dec 19, 2022
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Mishandled items from the luggage

Hi,
I want to register my complain against IndiGo Airlines and Bangalore International Airport Securities for mishandling the items in my luggage. Today ( 19/12/2022 ) I had a flight from Bangalore (BLR) to Raipur (RPR) at 7:30 a.m for 6E 405 flight. My checked-in Luggage had a JCB powerbank in it due to which later it was told to me by airport authorities that my luggage was not approved. I got a call from this number - [protected]...
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H
himanshu423
from Mumbai, Maharashtra
Dec 17, 2022
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My Bag has Broken

Hi
I was travelling from MUMBAI to DELHI dated 15th DEC 22 by Indigo Airlines.. I was about to carry my bag in cabin. But at the gate of Air craft(During final Boarding), Indigo staff has collected my bag & said the air craft is full & there are many hand baggage are there with other co passengers, so they are requesting all of them to give luggage to them & that will hand over to us on the luggage belt at Delhi Airport.
br...
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T
Tnzn
from Mangalore, Karnataka
Dec 16, 2022
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Flight overbooked

I had a booked a flight (6E 2403, 6E 317) from Delhi to Mangalore with a layover at Bangalore for the day 6/12/2022 and the flight departure was at 0700 hrs. I had booked 9 days prior to the departure day. I woke up at 3:30, kept trying to book a cab for like one hour and paid 600 rupees to get to the airport but when I was finally checking in baggage, they were delaying it and started discussing among themselves and asked me if I would like...
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A
AKKILI MADHU
Dec 16, 2022
Jan 3, 2023
This thread was updated on Jan 3, 2023
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Checking job confirmation

I have received call from [protected] they asked me to pay 2000 rupees That I had paid for [protected] and they send me a letter photo to me....
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A
AKKILI MADHU
Dec 16, 2022
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Checking job confirmation

I got this from the number of [protected] on 16th December 2022 so I have to check my confirmation...
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P
Princy319
Dec 14, 2022
Feb 2, 2023
This thread was updated on Feb 2, 2023
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Theft from check in baggage

Address:india

I have travelled in indigo 6E 6893 Darbhanga-Kolkata flight at 13:55 pm yesterday (13rd Dec, 2022) and then indigo 6E 077 Kolkata-BKK flight at 19:45 pm yesterday (13rd Dec, 2022). I had one jewelry, some cash (inside a book), and personal belongings in my check-in luggage. I got the luggage back after landing in Kolkata but didn’t notice its lock (Blue plastic type which airlines had put onto my luggage in Darbhanga). I re-checked in my...
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S
Sonika D
Dec 12, 2022
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Broken baggage lock (Indigo airlines)

On 12/12/2022, I travelled with Indigo. When I reached home, I saw that the lock on my luggage bag was broken. And was not informed regarding the same.

This is a matter of privacy....
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K
Koagarwa
from Kolkata, West Bengal
Dec 11, 2022
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Lost my gold earring in the flight

I was travelling in flight 6E6214 on 11 Dec (9.45am) and lost my earring on the flight seat no.25B. It would be really helpful if the indigo staff could find it and return it to me....
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