Dear Team,
With reference to the below email, I have raised complaint against my damaged baggage, But for that Indigo team has provided the travel voucher of Rs.1500 as compliment, Since myself, I won't afford frequent travel on air, I would have requested Indigo team to repair my suitcase instead of providing such travel voucher which is of no use, So I would request to please provide me the the repair cost, so that i can fix my VIP suitcase damage at VIP showroom.
[protected] Forwarded message[protected]
From: Nirmal Narayanan
Date: Sat, Jul 30, 2022 at 11:57 AM
Subject: Request to resolve my baggage damage issue- Reg.
To:
Dear Sir/Mam,
Good day to you!
This is Nirmal Narayanan.K. Actually today I have travelled from Bhuvaneswar to Chennai through Indigo flight no.6E848.
I have kept my VIP suitcase in luggage and during its arrival at belt no.2 at Chennai, the handle of my suitcase has been broken and I have raised complaint on the airport to indigo service person.
So I was really disappointed because of this unexpected damage.
So I request you to please repair my suitcase handle or replace it, such kind of help will be really appreciated.
Hope you can understand my situation and help me to solve this issue as soon as possible.
IndiGo customer support has been notified about the posted complaint.
We confirm that the information you have provided does not belong to IndiGo. It appears that certain people have fraudulently collected money or are fraudulently trying to collect money from you on the basis of a fake job offer.
We regret that this happened and are deeply concerned about it. In order to assist you in this matter, we guide you to not make payments to anyone for getting a job with IndiGo.
Please note that IndiGo or any of its authorized agencies never request for or collect money, in the form of any kind of fees, from candidates.
In case you are interested to apply for a position with IndiGo, you may apply on our official Careers page for a suitable position at https://careers.goindigo.in/Information/careerhome.
Regards
Team IndiGo