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IndiGo Complaints & Reviews

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IndiGo reviews & complaints page 15

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J
JAYA KUMAR GOSANGI
Jan 14, 2023
Jan 22, 2023
This thread was updated on Jan 22, 2023
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Baggage lost

I traveled 13-jan-23 from doha 6E1726. Due to misshandling laguagge, i didn't get at HYD. i asked the staff no proper response, i submitted PIR. calling customer care they don't have data abt tracing....
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M
MehdiAlAman
from Delhi, Delhi
Jan 14, 2023
Jan 22, 2023
This thread was updated on Jan 22, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund and compensation

I had a flight from Delhi to Heathrow via Istanbul on 31st October, 2022. The Departure time was 7 am. When I reached the airport at about 5:30 am, I requested the officials at the gate to allow me to enter in priority but they denied. I waited in the queue and entered at 5:40am. I quickly rushed to the Indigo counter as this flight was operated by Indigo along with Turkish airlines. When I reached the counter the Indigo officials told me...
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F
FvdZ
Jan 13, 2023
Jan 22, 2023
This thread was updated on Jan 22, 2023
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Money not refunded

Dear Sir/Madam,

Last week I tried to book a flight with IndiGo. The amount is deducted from my creditcard, however I did not receive a booking confirmation. I waited 5 working days, but I did not receive my money back. You can find the payment ID and dedcution in the attachement. I hope you can help me.

Kind regards,

Fenna van der Zijden...
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S
Satish kanaparthy
from Hyderabad, Telangana
Jan 13, 2023
Jan 14, 2023
This thread was updated on Jan 14, 2023
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Required Travel certificate from IndiGo Airlines

I have travelled through Indigo Airlines from Ahmedabad to Hyderabad on 23-Feb-2022 through PNR: PPERTD. I lost my boarding pass and it is required to me to submit at my office. Hence request to provide travel certificate based on above mentioned details.

My details
Name: Satish Babu Kanaparthy
E-Mail: satishbabu.[protected]@gmail.com
Ph: [protected]...
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R
ranjanrajesh23
from New Delhi, Delhi
Jan 10, 2023
Jan 14, 2023
This thread was updated on Jan 14, 2023
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Travel certificate

I booked air ticket in indigo. I lost my boarding pass and I need to submit it in office. So I am trying to apply for travel certificate from indigo airlines. So this complaint is about that.
I am trying to request for travel certificate but it is showing error: please enter correct email address. I tried many mail ids, but showing the same. Please provide me a travel certificate.
Booking Ref:- XPVNFJ
Email: [protected]@gmail.com...
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A
Ashu2989
Jan 10, 2023
Jan 14, 2023
This thread was updated on Jan 14, 2023
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Travel certificate

Unable to generate travel certificate from web portal.

Journey performed in Sep 22.
PNR- HNYPPM

Please assist....
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G
gap22gas
Jan 8, 2023
Jan 9, 2023
This thread was updated on Jan 9, 2023
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Payment debited not confirmed

Transaction ID
ad778aabe8d[protected]

I was tried to book ticket from jaipur to Visakhapatnam on dated 31.12.2022, payment initiated and also debited from my account but ticket not confirmed.
The debited amount till not credited my account.

Requesting you, please verify and refund my debited amount to my account as possible...
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B
BoopathyLucifer
from Rajapalayam, Tamil Nadu
Jan 7, 2023
Jan 7, 2023
This thread was updated on Jan 7, 2023
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Require Travel certificate

Address:125,ganapathiapuram st

I booked air ticket in indigo. I lost my boarding pass and i need to submit it in office. So i am trying to apply for travel certificate from indigo air lines. So this complaint is about that.
I am trying to request for travel certificate but it is showing error: please enter correct email address. I tries many mail ids, but showing the same. Please provide me a travel certificate.
Booking ID : EMT[protected]
PNR NO : OL11KFbr...
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M
Manoj kumar bom
from Nashik, Maharashtra
Jan 6, 2023
Jan 8, 2023
This thread was updated on Jan 8, 2023
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Refund for full amount with compassion Air Ticket ORR5MQ

Address:NASHIK

Our air ticket Bagdogra to Mumbai PNR no ORR5MQ, jurney date -11 dec 2022, I have started my jurney from purnea bihar to bagdogra (approx. 170 km) by taxi, after that Bagdogra airport on 11th dec at the time of baggage drop indigo counter staff told your air ticket has cancelled and restricted to fly us. Without any information provided to us, as like OTP, CALL, EMAIL etc our ticket has cancelled. After talking with indigo and make my trip,...
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M
Manoj kumar bom
from Nashik, Maharashtra
Jan 6, 2023
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Refund for full amount with compassion Air Ticket ORR5MQ

Address:nashik

Our air ticket Bagdogra to Mumbai PNR no ORR5MQ, jurney date -11 dec 2022, I have started my jurney from purnea bihar to bagdogra (approx. 170 km) by taxi, after that Bagdogra airport on 11th dec at the time of baggage drop indigo counter staff told your air ticket has cancelled and restricted to fly us. Without any information provided to us, as like OTP, CALL, EMAIL etc our ticket has cancelled. After talking with indigo and make my trip,...
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T
tejaswini.narayn
from Hyderabad, Telangana
Jan 4, 2023
Jan 7, 2023
This thread was updated on Jan 7, 2023
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Lost my IPhone 13 blue

I lost my iPhone 13 blue while traveling on flight 6E742 which was from Visakhapatnam to Hyderabad with pnr JMJF3P on 2nd of Jan 2023. I was seated in 33F and lost my iPhone 13 blue with a turquoise blue phone case while traveling. Please look into the lost and found section and do needful at the earliest....
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S
Snoonan
Jan 3, 2023
Jan 3, 2023
This thread was updated on Jan 3, 2023
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Paid but no confirmation of purchase email

Sir/madam

I booked flights from Abu Dhabi to Mumbai for the 14th February. The amount has been deducted from my bank account but I have not received a confirmation email confirming the booking. I did not receive a booking reference only a a transaction id: 1e7c8287f4c[protected]

Please advise!

Sarah...
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J
Jayesh_Rathor
from Ahmedabad, Gujarat
Jan 2, 2023
Jan 3, 2023
This thread was updated on Jan 3, 2023
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Indigo Airlines Ticket is not booked but amount is deducted and showing payment status pending

Address:Ahmedabad, Gujarat

Hello,

Today (02nd January 2023), I booked my ticket on the Indigo website for a round trip from Ahmedabad to Guwahati on 27th January 2023. The amount is debited from my account, but the payment status still shows "Payment Pending". I also tried to retrieve the itinerary through my PNR No. WJ56JB, but the Payment status still shows pending.
I would like to know when Indigo will refund the 16, 725/- in my account.br...
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E
Er Ajay Gupta
Dec 30, 2022
Jan 3, 2023
This thread was updated on Jan 3, 2023
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Fraud

Address:Delhi

Sir kunal sharma name ka ek indigo airlines ka employee hai jo waha HR hai aur usne mere ko job offer kiya tha aur 30k training ka fee le liya hai aur koi job nhi diya h aur ab uska phone v off aa rha ha usse koi contact nhi ho pa rha h please help me sir and refund my money ye uska number hai +[protected]...
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P
Prakhar Kastwar
Dec 28, 2022
Jan 3, 2023
This thread was updated on Jan 3, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not allowing to board a flight

PNR SS8QRQ and KKE76V
I booked my tickets from Indore to Bangalore for 17th dec 2022, the flight was scheduled at 05:30 AM.. we reached Indore airport at 04.:14 am.. since the airport was having no crowd, we reached directly to the counter for checking in luggage.. the counter guy ( name tanishk / kanishk) said that we can't board the flight as flight has been rescheduled at 05:00 am and we do not meet the "reach 1 hr before" criteria.....
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M
Maddyskb
from Vasai-Virar, Maharashtra
Dec 26, 2022
Jan 3, 2023
This thread was updated on Jan 3, 2023
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Luggage damage

Address:Maharashtra

PNR no: SQRMUG, Date: 20 dec 2022, flight from Mumbai to Kathmandu, One Female Passenger: Rina Kumari Chetani.
Luggage Damage Complaints made to Indigo Airline on same date. But till date no proper response from airline. Passenger try to register complaint during but no one register complaints at Airport. Bag is damaged badly, Bag Lock is removed, Extra locks are missing, Bag Chain are tempered and broken.
Complaints made to...
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M
MAbhaykumar
Dec 26, 2022
Jan 3, 2023
This thread was updated on Jan 3, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

The revised itinerary is now 6E-176, on 27 Dec, BLR-BOM 0720-0910 - Web checking issue-free seat not available though selected

Address:Bangalore

Name : Abhaykumar. Contact : [protected]

I had selected seats when booking itself.

But I got this mail and when I try to do web checking It does not allow me to do Quik cheking as One seat of passanger Sangeetha is not selected. and I am forces to selecte a paid seat even for middle seats. It looks like a money making way by just saying change in flight # (other detaisl same), remove seat allocated and then force...
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A
ashg06
from Mumbai, Maharashtra
Dec 26, 2022
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Refund of Charges - Medical Emergency

Address:1804 Lilium Building Nahar Amrit Shakti Chandivali Andheri(East)

PNR : TPIM7G, Name of Traveler : i) Ankita Gupta ii) Dinuraj Sugumaran, Sector & Date Travelled : Mumbai-Leh on 26.10.22 & Leh -Mumbai on 02.11.22
Complaint : In view of medical emergency of mother of Ankita Gupta, travel plan for return journey was re-scheduled from 04.11.22 to 02.11.22. There was additional charges were levied inspite of informing the same while changing return journey date. It has been told that it will be informed...
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S
Shubhi Pathak
from Lucknow, Uttar Pradesh
Dec 24, 2022
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Luggage not received

When i reached Lucknow I did not received my luggage my flight details are PNR UILNQB
Flight 6E 6522
Date 24 Dec 2022
i received an information that my luggage was received at Ranchi but they did not responded and I did not received any help from the other side please take this into consideration and take strict action against it ....
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I
Inaayaa
Dec 24, 2022
Dec 24, 2022
This thread was updated on Dec 24, 2022
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Lost Mobile

Hi
I forgot my mobile phone in flight 6E91 (A321) Mumbai - Jeddah departure time was 8:45pm - 00:15am PNR is NTKKKH (Phone was Iphone 7 Plus Rose gold 128 GB) my seat no was 11-B and kept in the fellow seat pocket and forgot while arrival, it does not have a simcard kid was playing with it. flight from...
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