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IndiGo Complaints & Reviews

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Last updated Apr 20, 2024
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IndiGo reviews & complaints page 18

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K
Kirthan goud
Nov 22, 2022
Dec 3, 2022
This thread was updated on Dec 3, 2022
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CPML meal

Can I please know the items we have to choose in CPML meal. I just want to know the CPML menu which were are provided free of cost. Thank you...
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Indigo is doing malpractice with customer booking. they are cancelling flight without giving any sms to customer. they are changing flight automatically. changing flight nonstop to 1 stop. if we ask for the same flight in next day they are telling it is not available but in website it is showing available....
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V
Vishwas. N
Nov 20, 2022
Dec 1, 2022
This thread was updated on Dec 1, 2022
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Job scam

Hi, I'm Vishwas. I got the message from whatsapp stating that they are calling from Indigo. They said I got shortlisted for the job. I got a call from the lady, she said me to send my resume and documents. When I sent, again she called me and said to pay 2500 as the document verification amount. I paid it through phone pay. Again she called me and said send 5500 for your open appointment letter, even I sent it. Then she asked me to send 4500...
+5 photos
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P
pranavkhandka
Nov 19, 2022
Dec 3, 2022
This thread was updated on Dec 3, 2022
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Booking not going through UPI

UPI payment for flight change showing following error-
Validation :
The value '--15' is not valid for Expiration.
It may be because of an error or system restriction.
Please try again or contact our call centre at +[protected] or +[protected]...
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S
Sureshgng
from Chennai, Tamil Nadu
Nov 18, 2022
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My Trolley damage/Handle Broken

Address:No.4/675 2nd Street Mahalakshmi Nagar, Padiyanallur

I was travelling from Jaipur to Chennai on Nov 16th 2022 by flight no 6e-569, pnr no TNUFYP and my check-in baggage handle got damaged/Hardcase bag broken they are thorwing all the bags, I raised the complaint at kiosk available at mumbai airport and also through customer care. I am very disappointed by the response received from on ground staff and also from customer care call executive. They seems to be least bothered and not interested...
+3 photos
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T
tournagesh
Nov 18, 2022
Dec 1, 2022
This thread was updated on Dec 1, 2022
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Regarding travel certificate

I lost my boarding pass and I need to submit it in office. So I applied for travel certificate from indigo air lines. Also paid online fees of Rs 600 and 300 as per number of passengers. It is showing error: please enter correct email address. Please provide me a travel certificate.
Booking reference : NKQJ5S and IR657N
Email address : [protected]@yahoo.co.in...
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D
ds_Vincent
from MADURAI, Tamil Nadu
Nov 18, 2022
Dec 1, 2022
This thread was updated on Dec 1, 2022
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Senior citizen concession

Booking ID : NF2CBHJDXP8GSICV9080 INDIGO ITINERARY: JQCJ6D and OV7N3E
I have booked flight ticket Madurai - Hyderabad to and fro for 4 adults, Among the four myself ( D S Vincent) is a senior citizen. My senior citizen concession was not given in the ticket. Can you arrange for that ?
Thanks.
D S VINCENT...
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H
Henna lone
Nov 17, 2022
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Money

Address:Bandipora

HennA...
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B
bangerasudhakar
from Hyderabad, Telangana
Nov 17, 2022
Dec 1, 2022
This thread was updated on Dec 1, 2022
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Lost Earphone

Address:Hyderabad

On 16 Nov 2022, I have boarded 6E-6911 HYD to BBI seated at 32A (pnr KW81SM). Listened to music on BOSE Sound Sport Earphone with Mic. Packed it up at "Electronic Items to be stoved away". Realised on return flight 6E-631. I have not opened the bag or any fall out. Could you please check if it was found in the aircraft?
Model: https://www.amazon.com/Bose-SoundSport-ear-headphones-Charcoal/dp/B0117RFOEG?th=...
+1 photos
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B
bangerasudhakar
from Hyderabad, Telangana
Nov 17, 2022
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Lost earphones

Address:Hyderabad

I was on 6E 6911 (HYD to BBI) on 16 Nov 2022 seated on 32A (KW81SM). I was listening to music on my BOSE Sound Sport Wired with Mic earphones, packed back into the BOSE pouch, and slid into the bag. It must have slipped or dropped on the floor near my legs which I did not realise until I opened the bag on my return flight. I was on Laptop as well and packed rest of cables too. But earphone is packed in a different pouch. I did NOT open my...
+1 photos
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S
Schisandrin
from Nagpur, Maharashtra
Nov 14, 2022
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Payment was successful however booking wasn't.

Dear sir/ ma'am,
I have made a transaction on the indigo website to book a flight.
Details:
Transaction ID: 0ab5b4772f[protected]
Order Date:[protected]:50:16
While the amount was deducted. Booking wasn't confirmed, and no mail regarding a refund was received.
I kindly request you look into the matter. Please reply, so I can share my email on a personal thread....
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M
Manish Malaviya
from Surat, Gujarat
Nov 10, 2022
Nov 25, 2022
This thread was updated on Nov 25, 2022
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Bag damaged and stolen 3 mobile chargers

Address:C/502-Rajhans Tower, Mota Varachha, Surat -Gujarat pin code-394101

I Dr Manish Malaviya from Surat -Gujarat travelled from Mumbai to portblair via Bangalore on date 24th October with my family. My flight number was 6E6293(Mumbai to Bangalore) & 6E133(Bangalore to portblair) I have checked in 3 bags @ Mumbai airport. When I reached at my portblair hotel i realised that my one bag is damaged & 3 mobile chargers is stolen from the bag which is costing near about RS 6000/-(six thousand). So please do something...
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N
Nicksssss
Nov 9, 2022
Nov 30, 2022
This thread was updated on Nov 30, 2022
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Not received receipt of extra baggage

Hi I have travelled from Pune to Bangalore. My PNR No QMHQ5P . I have paide the 7050 Rs amount on my extra baggage, but i have not received the invoice of my luggage. I need the invoice on urgent basis please helpme to get the same...
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U
Uniqueashu
Nov 9, 2022
Nov 25, 2022
This thread was updated on Nov 25, 2022
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Cash stolen from my check in baggage

I am traveling to Phuket.
I boarded 2 indigo flight during the travel.

1: LKO-DEL PNR: SSD3UQ
2: DEL-HKT PNR: UPCDXZ

For both the flight while check-in I asked cable tie to lock the bag at counter, but after receiving the luggage after both journey the cable tie lock was broken.
I thought It might have been broken due to transferring but later when I reached hotel i found out that 10000 TBH...
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P
Pravee000k
from Vepagunta, Andhra Pradesh
Nov 6, 2022
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Lost item JioFI modem

I have kept my JioFi modem in the side packet of my bag. And kept in the head bin above my seat. Now it is lost. Kindly retrieve it.

Delhi to Chennai flight
6E2061
Seat : 30 F...
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N
Narendra_Singh_1
Nov 5, 2022
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Phone lost in aircraft

Hi, I flew 6E6522 Ranchi-Lucknow on Nov 5 2022, seated on 16D, and left my phone in the pocket of the seat in front of me. Can you please retreive this and contact me at [protected]@gmail.com?

Thank you,
Narendra Singh...
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S
from New Delhi, Delhi
Nov 4, 2022
Nov 25, 2022
This thread was updated on Nov 25, 2022
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Payment Deducted Ticket not generated

Hi Team,

I have booked the ticket from Delhi to Bangalore in Makemytrip. The amount got deducted from my account, but ticket is not generated and also PNR is not generated.

Text message is received for the amount deducted, but the ticket is not generated and PNR is also not received to check.

Please help...
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N
Nashaka
from Sirkabad, West Bengal
Nov 3, 2022
Nov 4, 2022
This thread was updated on Nov 4, 2022
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Travel Certificate not received

I have applied for a travel certificate as I lost my boarding and now need it for office purpose. I applied for the certificate using the link provided in the Indigo app and also paid the required amount but I have not received any confirmation nor any mail from the Indigo team confirming on the same....
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T
Travels@123
Oct 31, 2022
Dec 2, 2022
This thread was updated on Dec 2, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Counter staff Unethical behaviour

Dear Sir,
I have the honour to bring to your kind attention an untoward and unexpected incident that occurred at Bengaluru air Port on 28 th Oct 2022 with the Indigo counter staff. The incident has caused immense inconvenience and loss to me apart from the personal insult from the Indigo staff.
At the outset, I would suggest you to consider imparting appropriate training to the staff as how to behave with the passengers and...
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V
Viswanadhapalli Bhargavi
from Vijayawada, Andhra Pradesh
Oct 27, 2022
Nov 4, 2022
This thread was updated on Nov 4, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Scammed the 53297/- money by giving job in indigo airlines

Address:Gannavaram

They message in the whats app that your resume has selected for job in indigo airlines and conducted in the telephone interview... After interview they asked me send 2000 for online test, next again conducted some online test and asked to send 6799 for documents verification.They said you have selected in the interview and now have go through the medical test and international account opening for those you need to pay 15799 then you can go...
+7 photos
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