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IndiGo Complaints & Reviews

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IndiGo reviews & complaints page 19

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Y
yaminisingh
from Jaipur, Rajasthan
Oct 27, 2022
Nov 4, 2022
This thread was updated on Nov 4, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Damaged Baggage

Address:Jaipur - 302012

Hi in my journey from Jaipur to Bengaluru on flight 6E 839, starting at 5:15 AM.
When I collected my luggage from belt, I observed I had received a broken baggage, the lock was broken. and one zip missing. even if the lock was broken by wear and tear, the zip would have stayed intact.
I received the baggage with zip all the way over to the opposite side of the where the lock is present.
My trust to the company to take...
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D
Oct 25, 2022
Nov 4, 2022
This thread was updated on Nov 4, 2022
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Travel certificate

I have paid for my travel certificate but haven’t received it. My PNR is LIV3ML...
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R
rubeshdubey
Oct 25, 2022
Oct 26, 2022
This thread was updated on Oct 26, 2022
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Boarding Pass lost by the Indigo Staff

HI,
I have travelled along with my family,
from Bangalore to Goa on 16th 2022. PNR MSI8RN, when I received my luggage on belt at Goa Airport, I found the handle of the luggage was broken, on which I complained to the Indigo Staff who offered me compensation and for which she asked for my Boarding pass, and handed over to her. However, she did not return the Boarding pass and it was late in the night and my baby was not feeling...
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G
gopikad
Oct 23, 2022
Nov 25, 2022
This thread was updated on Nov 25, 2022
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Burnt on plane

The airhostess did not close the lid of the hotwater cup properly and I got second degree burn on my abdomen has now left a scar.
I sat in the airline - they had no ice only coke cans and juice packets to put on me. I visited the clinic at the maa airport and had it dressed with silver nitrate cream. This was very painful for a mistake on your flight. I wish to have atleast a reimbursment on this journey - I swore not to fly Indigo...
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S
Sejaul
Oct 21, 2022
Oct 25, 2022
This thread was updated on Oct 25, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Harassment

I would like to draw your attention regarding my trip from Bangalore to Srinagar (PNR: JVF1TR) and Srinagar to Bangalore.
My luggage was missed by your airline and was being harassed by indigo airline.

I reached Srinagar on 24th Sept 2022 by 6E-917, Bag with Tag Number: 64938 was missing at Srinagar Airport.

I raised the complain to your Indigo airline counter at Srinagar Airport, they said Bag will come...
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B
Balaji Buvaneswaran
Oct 21, 2022
Oct 24, 2022
This thread was updated on Oct 24, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Job fraud

Sir

I'm Balaji ( my contact no: [protected]) and I'm living in tirupur
On October 14 2022 One person contacted named nitin sethi through +[protected] this phone number. He said He's from indigo, you applied for ground staff department ( I applied numerous job through the last 3 months because I don't have job) and they are looking for employee in ground staff department and for that interview process to start I have...
+14 photos
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Arvind Satyanarayan Shah
from Anand, Gujarat
Oct 20, 2022
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All three baggage damaged-18.10.2022, 6E1223 (FLIGHT), PNR-FN8DSM

Address:indigo airline

My family (wife + 2 Children) travelled on dated-18.10.2022 by indigo airline flights. They have flight from AMD-DL-DMM, they booked luggage at ahmedabad airport (terminal-1). Once they reached and received luggage at Dammam (KSA) airport, all three baggage are badly damaged....
+9 photos
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D
DSAkash
Oct 20, 2022
Oct 23, 2022
This thread was updated on Oct 23, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not refunding debited amount

I have booked a flight ticket through Indigo website, the first payment failed buy the amount got debited from me. Second time, I booked ticket and the payment was successful. IndiGo assured me that debited amount will be refunded but it has been 2 months and still they haven't refunded.

I raised a chargeback/dispute from my bank and IndiGo acknowledge that they received excess amount and gave go ahead for chargeback, but then...
+2 photos
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K
KrishnaSureshKadam
Oct 19, 2022
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Lost baggage at the airport

After travelling from Indore to Hyderabad to Rajiv Gandhi International airport, I forgot to claim my baggage from the belt. I flew with IndiGo flight 6E511. The Bag was black coloured with US polo written on it. inside the bag there was one new blazer of black color with same colored trousers (blackberry) and shirts of sky blue colour (blackberry) and and oth r one light green (pista)coloured with black coloured lines print on it (cien),...
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H
harshvrm03
Oct 17, 2022
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Indigo Airlines for lost items

I have boarded indigo flight 6E 2084 from DEL- LKO on 16th Oct, seat no - 18A.
I dropped my earphones in the plane while de-boarding.
Requesting to hand over my lost article. My contact and ticket details are given below.

Name : Harsh Verma
PNR no : IV9JQE

Thanks,
Harsh Verma...
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S
samirparab
from Mapusa, Goa
Oct 16, 2022
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Staff lacking knowledge on visa

Hi
This happen yesterday at 1800 hrs (15/10/2022) to my wife who traveled first time to abroad. (Bangalore to Singapore by Indigo airline) She was holding valid Entry Visa to Singapore. It was a entry visa to Singapore which was valid till 7th Dec 2022. Unfortunately staff at front desk and duty supervisor at counter made a unnecessary issue saying your return ticket is on 11 December 2022 and Visa valid is till 7th Dec. Actually it...
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S
Oct 16, 2022
Oct 31, 2022
This thread was updated on Oct 31, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Did not let me attend my flight

I was preset at the baggage counter 1.5 hours prior, still they didn't let me attend my flight, despite having a boarding pass. I need a refund for the same. I had to book another flight at a higher price again....
+1 photos
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D
Diya12Basu
from Bengaluru, Karnataka
Oct 15, 2022
Oct 21, 2022
This thread was updated on Oct 21, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Damaged Luggage

Hi, my name is Diya.
My mother, Mrs. Piyali Basu Kar flew this morning from Kolkata to Coimbatore with layover in Chennai on flights:

She was shocked to receive a violently mishandled, thoroughly damaged suitcase on arrival in Coimbatore.

She even contacted the airlines customer care on the phone. Their response was unprofessional in its blatant denial of any responsibility on the part of the airlines....
+2 photos
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S
Safiyana habib
from Bilasipara, Assam
Oct 15, 2022
Oct 30, 2022
This thread was updated on Oct 30, 2022
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Fraud job offer

Address:Vill— Baghmari , pin code— 783348, District — Dhubri ( assam )
Website:[email protected]

Sir/ ma'am
I got a call in which they said I had been selected for ticketing executive at guwahati airpot and for which I had to pay them RS— 2000 and after paying this i recieved a insurance letter and for which I had to pay another 7500 and after paying that they will gave me the job appointment letter and I'd i already payed him 7500 and i have to pay remaining 2000 should I pay him or not ??
What should I do...
+3 photos
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A
Anisha99
from Kolkata, West Bengal
Oct 15, 2022
Oct 15, 2022
This thread was updated on Oct 15, 2022
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Not received refund

I cancelled my flight tickets ( which were refundable ) back in July. As soon as I did, the refund track on indigo’s website said “refund processed and is pending worth bank. Will take 5-7 working days”. It has been 3 months and I still have not received my refund. The bank says nothing came in. It’s a huge sum of 17000 that indigo owes me...
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R
rahul mory
Oct 13, 2022
Oct 18, 2022
This thread was updated on Oct 18, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Food and check in

Address:83, vindhaychal nagar airport road indore

I rahul morya an indigo airpline passanger travelling from goa to indore faced worst situations while travelling with indigo flight. First of all i was at the airport for check in all the servers were down and all the passangers were facing trouble a lot of trouble yesterday on 12th october 2022. My flight was about to depart at 14.55 pm and i was in waiting for the check ins and boarding passes with my friends in the cue till 2.30 pm and...
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Mental Harassment, Misbehave by Indigo Shift In-charge & his sub-ordinate and Financial Loss due to Unilateral flight change by Indigo

I, VIJAI SINGH, booked two air tickets (for Myself and My Wife) on 2nd October’2022 from Delhi To Guwahati by Indigo Flight No. 6E-2332 for 11th October’2022 through ‘Ease My Trip’ site. The tickets details are as under:
1. Passenger Name: VIJAI SINGH, PNR/ Booking Ref.: PLYQ2S,...
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V
VSkasana
Oct 12, 2022
Oct 14, 2022
This thread was updated on Oct 14, 2022
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Unethical Behavior & Financial loss Regarding

Mental Harassment, Misbehave by Indigo Shift In-charge & his sub-ordinate and Financial Loss due to Unilateral flight change by Indigo

I, VIJAI SINGH, booked two air tickets (for Myself and My Wife) on 2nd October’2022 from Delhi To Guwahati by Indigo Flight No. 6E-2332 for 11th October’2022 through ‘Ease My Trip’ site. The tickets details are as under:
1. Passenger Name: VIJAI SINGH, PNR/ Booking Ref.: PLYQ2S,...
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M
Minna PMK
Oct 11, 2022
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CPML not served

I was travelling in 6W 7603 from chennai to Mysuru.. Seat no. 18A on 10/10/2022 and my boarding pass stated CPML under services... But I was not served one..

Not sure why......
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Last day i booked cochin - kuwait round trip ticket and 36000 deducted from my bank. Ticket not received. So i confused and searched indigo website. They are saying that within 5-7 days money will be refunded. Ticket was urgent to me. So i tried next day. Again 36000 deducted ticket not received. So far 72000 is lost.

Second time when i tried i took screen recording for the proof. At this point email screenshot are attaching...
+2 photos
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