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IndiGo Complaints & Reviews

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Last updated Apr 20, 2024
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IndiGo reviews & complaints page 17

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S
Suchiii
from Faridabad, Haryana
Dec 11, 2022
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Miss my flight due to indigo service

I reached at airport at 3 am I go through the process of wecheck in and at the last stage they said that your boarding pass is showing error they didn't let me take my flight one of the members of crpf cancelled my ticket I suffered a great loss I asked for rebooking they asked for additional cost...
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A
Alessandra Giovanna
Dec 10, 2022
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Booking Error

I tried to make a booking using the indigo site and when finalizing my booking there was an error that came up and didn’t allow me to book I thought it was maybe my card so I tried another card for the message to come up again. After that I booked the flights from another airlines. Later I received a message saying that the payment from the first card went through and the other card too so I have been charged double for the flights and...
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A
Alessandra Giovanna
Dec 10, 2022
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Booking error leading to being charged twice

I went to book a flight and an error page at the end of the process came up saying it did not work so I used another card to book the flight and once again it said it did not work. After I made the two booking later or it came through saying it worked and took two booking off me and now I can’t find a way to get my money back for the companies own mistakes with the misleading error page! After that I could cancel one of the bookings and...
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S
Swethak2697
Dec 9, 2022
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Lost baggage

Lost baggage...
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N
nsahu123
Dec 6, 2022
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Complaint regarding damaged baggage

Address:D-01, CSIR-IICT Qtrs., IICT, Tarnaka. Hyderabad-7

While my travel from Jammu to Hyderabad via 6E5015, PNR KQMFWG 06 Dec2022 and 6E2004 PNR KQMFWG I received damaged briefcase (American Tourister black trolly) at Rajiv Gandhi International Airport. While asking our person I have been told by Mr. Md. Sami and Executive manager Mr Kuldeep that I will get one voucher as compensation to have free meal on my next journey by Indigo airlines.
Sir, I request for same briefcase as replacement...
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V
VARUN8987
Dec 6, 2022
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70k Cash stolen from my checked baggage

My PNR no MMEMWP

On 3rd December 2022, I submit checked baggage at indigo counter .after 30 minutes I got call from indigo staff that power bank found in your bag, I go with him and open suitcase and remove powerbank . After I reach home I found that cash 70k stolen from my checked baggage...
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S
SGP@
Dec 3, 2022
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Fake job scam

I had received a message from shine app regarding job of data entry operator. There was a hr named vihan mehra then I contacted him he said it is available for work from home also . He then sent me mail of transfering 2500 as registration fees that I did next day asked me to pay 9740 as gadgets fee . Next again asked me to pay 6275 as uniform fee with hdfc bank account opening fee as 10000 which I did not receive any confirmation yet . Next...
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C
Chandana anoop
from Chennai, Tamil Nadu
Dec 2, 2022
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Travel certificate

I have been trying to retrieve the travel certificate and it shows error occurred. Please do needful.
PNR: ONUCFZ
Email id: [protected]@gmail.com...
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T
Tannu78
from Bhagalpur, Bihar
Dec 1, 2022
Dec 6, 2022
This thread was updated on Dec 6, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Job fraud

Indigo airlines offer me a job, After that asked me to pay 2500rs(refundable) registration fees for online test and interview. A lady name janhvi taken my interview and after that again asked me to pay 7840rs(refundable) for further process and also give me the receipt of both these bills. After that again asked me to pay 15500rs for parcel and training letter. Then I refuses to pay and asked for my refund. So, he asked me to pay GST and...
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N
Nirmal Narayanan K
from Tiruchirappalli, Tamil Nadu
Dec 1, 2022
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Request to resolve my baggage damage issue- Reg.

Dear Team,

With reference to the below email, I have raised complaint against my damaged baggage, But for that Indigo team has provided the travel voucher of Rs.1500 as compliment, Since myself, I won't afford frequent travel on air, I would have requested Indigo team to repair my suitcase instead of providing such travel voucher which is of no use, So I would request to please provide me the the repair cost, so that i can...
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N
Nirmal Narayanan K
from Tiruchirappalli, Tamil Nadu
Dec 1, 2022
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Request to resolve my baggage damage issue- Reg.

Dear Team,

Below trailing email is for your immediate reference. Based on the trailing email, I have raised complaint against my damaged baggase. But Indigo has given compensation as ticket voucher of worth 1500 INR, but as we are not a frequent traveller in flight, That voucher is not useful for us. My request is that to repair my suitcase, but Indigo team was not helping us to perform repair of my suitcase. If that is not...
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M
MKSikdar
Nov 30, 2022
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Payment deducted but ticket not confirmed

I was booking 2 way ticket for 2 people today with Indigo. Payment got deducted but did not receive the ticket. Customer care number is not reachable and the bot is not loading. Pathetic!...
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P
Puchee
from Durgapur, Maharashtra
Nov 29, 2022
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No refund of amount against unsuccessful booking of ticket

Address:Durgapur,Delhi

Date of booking attempted: 20.11.2022
Flight no: 6E6042
For Date of travel: 22.11.2022
From Delhi to Durgapur
Name of the passenger:Ms Suman Nayak
Mobile no:[protected]
Email id: [protected]@gmail.com
Debited amount: Rs 8219
Undersigned attempted booking the flight ticket with the references mentioned above.But even after debit of my account there was no information of my booking neither...
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R
Riks@3170
from Panvel, Maharashtra
Nov 28, 2022
Dec 1, 2022
This thread was updated on Dec 1, 2022
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Boarding denied

Hello sir.
My son booked flight on 26/11/2022
From manglore to Mumbai on hisnstudent I'd of Indian naval academy ezhimala.
He is student over there.
But his Id got rejected and he told that he is a defence person, which he is not as he has not joined service till. He is a student. He is been told to pay 5500 more suddenly. Very bad behaviour at counter by one of the staff.
If the defence College...
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F
Firthouse
from Chennai, Tamil Nadu
Nov 27, 2022
Jan 3, 2023
This thread was updated on Jan 3, 2023
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Receipt on excess baggage in Indigo

My Ticket Number :- 157-[protected]
PNR/booking reference :- PSHWNE
on November 2022 17th of November.
I had excess luggage on this trip from Chennai India to Gdansk Poland.
I have paid 9500 rs for excess luggage and lady in the counter said cannot get receipt due to technical reasons. I need this receipt to reimburse my money as it was a work trip.
QR 4789 - Indigo flight....
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The amount shows as deducted at 15:26. However, the ticket hasn't been booked and I would like an instant refund because I cannot afford to lose 7000 rupees....
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A
ARIJIT BHATTACHARYYA
from Kolkata, West Bengal
Nov 26, 2022
Nov 27, 2022
This thread was updated on Nov 27, 2022
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Samsung buds

Address:P-36 LIC PARK SODPURE

Missed my smasung ear buds in 6E5287 dated 24th nov'2022
seat 1B
please return to me'...
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J
Nov 25, 2022
Dec 1, 2022
This thread was updated on Dec 1, 2022
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Job Interview and security deposits

I found about ground staf vacancy on google in Indigo then I got interviewed online after which I was provided an email [protected]@flylndig0.co.in and in that document I am asked to submit 1400 rupees receipt for PPE kit and after which I will get employee id and offer letter after which I will be called for medical checkup.
I applied for online job and was offered a post of CSA . Should I pay.
The girl I have been talking with...
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D
Dee B
Nov 25, 2022
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Flight ticket

I booked 2 flight ticket from indigo official website paid for my ticket but it showed payment pending and then asked for extra ₹1298 to confirm the ticket. I paid that much then also it is still showing payment pending so I would like to know will I be getting a refund or will my ticket be confirmed....
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D
Dee B
Nov 25, 2022
Nov 25, 2022
This thread was updated on Nov 25, 2022
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Flight ticket

I booked indigo flight from its official website paid for it but it showed payment was pending then I look into it again and it showed i need to pay 1298 more to get my ticket confirmed i paid that amount also but it is still showing payment pending so will i get refund or my booking will be confirmed
My PNR is AJYEYL....
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