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IndiGo Complaints & Reviews

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IndiGo reviews & complaints page 21

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V
Vepakomma123
from Noida, Uttar Pradesh
Sep 19, 2022
Sep 21, 2022
This thread was updated on Sep 21, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No option to prebook under CPML

I travel quite often on Indigo flights. Recently from Delhi- Varanasi, Delhi- mabgalore- Bangalore - Delhi sectors (travelling today from Bengaluru to Delhi 6E735). The tragedy is you are not offered to prebook a meal of your choice under CPML Corporate ticket. Can't understand why this strange descrimination..?...
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Mena2022
Sep 18, 2022
Sep 20, 2022
This thread was updated on Sep 20, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Luggage damage related

I travelled from Nagpur to Ahmedabad via Mumbai on 16-Sep-2022 (PNR- QTR2HX) . While I collected my Bag from belt No. 3 at Ahmedabad, the main flap/cover of my bag was in open condition and the things inside were also shuffled. Actually my bag was locked with two riders of main chain of bag. But while the bag received was without lock and without both the chain riders. Looking at the condition of chain, it don't have even a minor damage....
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Anukool Roongta
Sep 18, 2022
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Complaint and claim against INDIGO official

Address:Airport Terminal 1, New Delhi

Dear Officer,
I wish to inform that I along with my family had booked an Indigo flight to Vadodara from New Delhi, Terminal 1, for 11th September, 2022. The flight details are enclosed.
One of my family members, my daughter in law, Mrs. Akansha Roongta, was also travelling with us. She had some pain in stomach two days back (9th Sept 2022) when we were in Srinagar on Holiday trip. She was diagnosed in ladies hospital named...
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A
Anaghamaria
from Bengaluru, Karnataka
Sep 16, 2022
Nov 21, 2022
This thread was updated on Nov 21, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refusal to Fly

Address:CIN : L62100DL2004PLC129768 Upper Ground Floor, Thapar House, Gate No. 2, Western Wing, 124 Janpath, New Delhi – 110001 India.

The Ticket to fly from Bengaluru to Thiruvananthapuram (PNR IL4PRS) was purchased July 25, 2022,

The travel date was September 11, 2022, 3.55pm and tried to check-in online on September 10, 2022 8pm, chech-in completed and got a message on screen that email confirmation and boarding pass will be mailed to the registered mail. I did not receive email or boarding pass after that.

Again I tried to check-in on September...
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vikesh soni
Sep 16, 2022
Sep 17, 2022
This thread was updated on Sep 17, 2022
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Call me

Pnr.RIQW7Y BAD EXPIRIYANCE my first flight i share you call me argent on my number write now...
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S
Sendhil Alagendran
Sep 16, 2022
Sep 23, 2022
This thread was updated on Sep 23, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount Deducted but ticket not issued and showing as Payment status as ''Initiated''.

Address:Rajapalayam

I have booked my flight ticket from Madurai to Kuwait on 11 Oct 2022. My payment shows successful. But ticket not issued and showing as Payment status as ''Initiated''. Please confirm whether ticket is confirmed or I have to look for another one.

Even after several followup nothing is confirmed from Indigo Staff....
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A
ar.saikumar111
from Hyderabad, Andhra Pradesh
Sep 14, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment Refund Query

Hi, I had a flight booked from Thiruvananthapuram to Hyderabad on 13 sep 2022 with PNR WW18TM. during web check in i was asked to select seats and pay the fee accordingly. i did select my seats and paid via UPI. though the transaction was successful it didn't reflect on payments page. i have waited for few mins and paid again inorder to complete my check in and this time it was successful. but i haven't received any refund for my earlier...
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S
ST Phadnis
from Pune, Maharashtra
Sep 14, 2022
Sep 14, 2022
This thread was updated on Sep 14, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Lost Jewellery in Transit

Hi,
Travelled by flight 6E 629 on 13-Sept from Pune to Bangalore and was occupying seat 5A. This flight was delayed today and I was getting late for my meetings and departed from flight in a hurry. Enroute from airport to guest house, I noticed that I may have dropped my bracelet made of gold+diamond and black beads either in the airplane or either of the airports (Pune/Bangalore) waiting area - gate 6 and gate 4 at Pune or baggage...
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A
Abhishekvemas
Sep 13, 2022
Sep 14, 2022
This thread was updated on Sep 14, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund on Cancellation

Address:3-12 MGH colony, Gandhi Nagar, Chirala, AP, 523 155

I received this email for my trip

Greetings from IndiGo.

This is in reference to your booking under the PNR- MQ7H5Q

Your flight 6E 7072 from VGA to BLR on 30Aug2022 is cancelled due to operational reasons. Click on http://i9f.in/RwQNrLi22k to explore alternate flight or cancel and refund. Inconvenience caused is deeply regretted.

And I booked another flight, when I asked for Refund,...
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Rakesh Mutharaju
Sep 13, 2022
Oct 30, 2022
This thread was updated on Oct 30, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Lost Baggage in Transition - BOM-BLR- 6E 6293

I had travelled via Turkish Airlines from Istanbul to Mumbai (TK 0720 - PNR - VDH3CX, Baggage tagging - TK 327617) on 9th September and took a flight from Mumbai to Bangalore (6E 6293, PNR - FLFSXS). The baggage did not arrive to Bangalore. Seems, the Baggage is found and identified by the Turkish Airlines in Mumbai. They are asking for authorization from Indigo Bangalore to make the connection to BLR.

Kindly do the needful...
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A
A Hariharan
Sep 13, 2022
Sep 14, 2022
This thread was updated on Sep 14, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Rettan RS 2609

Address:Hariharan A 24falt kamarajay nagre thurapdi Vellore Tamil Nadu
Website:Ixigo

I am indigo kastmar sir I am not going to Chennai to dibrugarh 31 August flight mein nahi Gaya please sir my return Paisa 2609 RS...
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Rahul Krithik
Sep 12, 2022
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Claim for rescheduled PNR GTDT4U and re

----- Forwarded message -----
From: rgicl.[protected]@reliancegeneral.co.in
To: "[protected]@yahoo.co.in"
Sent: Monday, 12 September, 2022, 03:02:40 pm IST
Subject: Re:Fw: [protected]-Query Letter' PNR : GTDT4U 'Cancelled ticket

Dear Sir/Madam,

Greetings from Reliance General Insurance!!

As send documents are not satisfied all requirements. so please send all the documents...
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KARTHIKEYAN KARUNAKARAN
Sep 12, 2022
Sep 14, 2022
This thread was updated on Sep 14, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Luggage missing

Address:144, 4th Cross, Seagehalli main road, Bangalore-560049

I have booked a ticket from Skopje to Bangalore via Istanbul-Mumbai. in Skopje I put my luggage in Turkish Airlines Check-In they put the sticker [To ; BLR] and they confirmed to collect the luggage on arrival at last destination. I asked them two times and they told no problem you can collect at BLR. But when i reach Bangalore there was no luggage on the belt. Immediately I went to baggage help desk and they told me we are not able to locate...
+6 photos
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A
Aanya4853
Sep 12, 2022
Sep 13, 2022
This thread was updated on Sep 13, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not given on false grounds

Website:go indigo.in

I booked a ticket from Bangkok to Kolkata from Indigo PNR OL7KHC using their 'Flexi fare' that charges Rs.1000 for cancellation if it is cancelled over 4 days prior to departure.
Scheduled departure was 28th August. I cancelled my flight before 22nd August from their app. They claim that I cancelled it one day prior, on the 27th from Bangkok Airport counter, and have deducted Rs.5011 and Rs.550 convenience fee.

They...
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Dhanapal Dhamodharan
from Kanchipuram, Tamil Nadu
Sep 12, 2022
Sep 13, 2022
This thread was updated on Sep 13, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money Fraud and Fake Offer Letter

Address:G-17/20, Richmond Towers, 12, Richmond Road, Bangalore-560025 India

I had registered for airline job on famous company OLX and I got a call from the person on the opposite end saying we are from INDIGO company you are selected for the first qualifying round so you have to pay Rs 2500 as a security deposit I paid it and attended the first qualifying round. Then someone called from another number and said you have qualified for second round so you have to pay 6200 more for clothes and shoes so I got a big doubt...
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S
Sai Subramaniam
Sep 12, 2022
Sep 12, 2022
This thread was updated on Sep 12, 2022
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Misguided : Had to pay excess for Luggage

Address:Banglore airport!

I am a student and I was told that I can just show my student card at the airport while check-in to avail 10Kg extra baggage. This information is still there in the official website and yet I was asked to pay 40USD per Kg for the extra baggage. 40USD. Who would pay 30, 000 INR for 10 Kgs?

I am extremely dissatisfied and I will never book with indigo or recommend indigo to anyone ever!

They robbed me! Unacceptable!...
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Vensub
from Chennai, Tamil Nadu
Sep 10, 2022
Sep 12, 2022
This thread was updated on Sep 12, 2022
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Refund of cancellation of flight tickets

PNR NO. ZWBZMJ - Dehradun to Chennai dt.04.09.2022

PNR NO. EWJUST - Chennai to Dehradun dt.24.08.2022

Travalook agent is saying that they have not received the refund amount till now. But you have sent a mail the amount is sent. Kindly resolve this issue since it is pending for more than 40 days...
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Hari prasad nandikolla
Sep 10, 2022
Sep 12, 2022
This thread was updated on Sep 12, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Baggage damage

Myself travelled with my family on 9th sep 2022 in indigo flight 6E 6823, with seat numbers 7A, B, C. One of my checked in baggage severely damaged . Please provide compensation....
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Carmel Raj
Sep 9, 2022
Sep 10, 2022
This thread was updated on Sep 10, 2022
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Job

Website:[email protected]

எனது பெயர் கார்மேல் ராஜ் நான் எனது நன்பர்முலமாக வேலைக்காக மின்னஞ்சல் முலமாக 72000 பனம் கட்டினேன் பனம் கட்டி 10 மாதங்கள் ஆகின ஆனால் இன்னும் வேலைக்கான எந்த பதிலும் வரவில்லை...
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Janice John
Sep 9, 2022
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Lost my airpods case

I lost my noise airpods case while travelling in indigo flight 6E6502 seat 12F on 8th September 2022 3.55 pm flight. Requesting the concerned authorities to help out for the same....
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