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IndiGo Complaints & Reviews

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Last updated May 9, 2024
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IndiGo reviews & complaints page 195

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S
Shahani Xamar
from Srinagar, Jammu and Kashmir
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complaint about loss of money in baggage

Sir
Yesterday i was travelling from bangalore to srinagar with pnr cb16ym by flights 6e 367 and 6e 203 as i reached srinagar i checked my baggage and found my wallet empty which was filled with six thousand rupees cash i don't had money to move from airport to hotel as i came here as a tourist. I kindly request you please take action about this within 24 hrs otherwise after 24 hrs i'm tweet same thing...
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Rajeev Rajkondawar
from Tumsar, Maharashtra
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flight fare refund and compensation

Address:Pune, Maharashtra, 411045
Website:www.goindigo.in

Indigo flight:6e-202, pnq-nag, dtd.31st july 2017, pnr no. Z5g8 re, rajeev rajkondawar
I came for check in at 5.24pm, flight time was 6pm. I got delayed in traffic jam in pune at 2 places. After my arrival near check in the ticketing staff (Male) shown me the rule that check in closed 45 min before flight time. He pretended to talk to senior to allow me if possible. At the same time i met 2 passengers they said they have faced same...
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D
Divya Poddar
from Gurgaon, Haryana
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refund of flight

I arrived at the boarding 3 mins late than the stipulated 25 mins window (I. E. 28 mins). I'd simultaneously (That very moment) received a call from an indigo rep asking me where i was. Shockingly, the lady at the boarding gate said that the gates are closed and i have to book another flight. As the other rep was already on call with me i told her to speak to her. But the lady the gate counter refused to the person on phone and i was compelled...
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Rajeev Rajkondawar
from Tumsar, Maharashtra
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flight check in delayed & indigo allowed another passenger to check in

Address:Pune, Maharashtra, 411045
Website:www.goindigo.in

Indigo flight no.6e-202, pnq-nag dtd:31st july. I came for check in at 5.24 pm flight time was 6pm. I got late due to traffic jam at pune university chowk & near yerawada. First the indigo person pretend to talk to senior to allow me for check in if possible at the same time i met 2 passenger had similar issue from nagpur morning flight & they said now they are catching evening flight. He checked in in front of my eyes these 2 passengers...
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J
jacksri
from Atraulia, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unprofessional behavior

My name is harsh srivastava. This is in regards to my flight travel on 28th july from bangalore to lucknow via scheduled flight 6e 163 (Pnr - cis39b), which was the worst experience i ever had in my any travel.

The flight was cancelled and was only notified 45 min prior to the scheduled departure while i was already at the airport and had waited for more than 3 hours due to the rules defined by the flight.

Now...
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M
Msksalem
from Mumbai, Maharashtra
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not allowed to onboard and excessive fare charges on next flight

Address:Chennai, Tamil Nadu, 600093

Dear indigo team,

I have travelled in your carrier multiple times in the past but i never faced a humiliation as such in my last trip. I booked a ticket in idigo through cleartrip on 28th in 6e-907 from chennai to delhi. While there was a scan check delay and security delay i was late to counter by 5 mins. I rwas refused to onboard citing delay. But still i has 15 minutes of time to clear my security and reach to flight gate....
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A
Akhilesh Jalota
from Ahmedabad, Gujarat
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change in flight from bangalore to ahmedabad on 30.072017 pnrb no 5yzuqe

Address:382021

I had booked one flight from bangalore to ahmedabad through yatra.com. For travel on 30.07.2017 for my wife sangita jalota. Flight is changed and details are advised to me which was not suitable to me. I was forced to accept it or take full refund. My complaints are as under-:
A. Indigo airlines has changed the flight for its commercial interest and offered / compelled me to take flight which was not convenient to me or take refund...
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S
somile sharma
from Bandipura, Jammu and Kashmir
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payment return

Address:Jammu, Jammu and Kashmir, Sharma

'm belong in poor family i need a job. I fill a form form in indigo airlines i pay three time money 2500, 4500, 15500. I complete my telephonic interview but aftr some time they also demand a money 24000 for hr donation i tell him i'm not paid it plz return me all my payment and they ignored me plz sir/mam help me
My name is somile sharma in jammu location...
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M
Mitali Jhamb
from Delhi, Delhi
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boarding issue

Sir
I had a flight to board from new delhi to udaipur on 29 july 2017 from flight 6e746
Scheduled at 7.40 am
I checked into the boarding at 6.55am and did my security checkin.. I got a call around 7.11 due to technical issues i coundnt attend the call.. By 7.23 i went down at the boarding gate and they didnt let me enter.. The flight was supposed to be at 7.40
I missed my exam because of them..
They should...
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A
Angshu Banerjee
from Mumbai, Maharashtra
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deduction of airfare twice from bank account

I, dr angshu banerjee, purchased an online indigo flight ticket (From indigo website) on 1st may 2017. The ticket was to and fro (Return journey) from delhi to kolkata on 10th june 2017 and kolkata to delhi on 18th june 2017.
Pnr no of the ticket was n571 ub flight no : 6e 307 from at 17-50 hrs delhi to kolkata and 6e 854
From kolkata to delhi at 8- 50 hrs.
The price was debited from my icici kolkata bank account amounting...
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T
tushar4039
from Mumbai, Maharashtra
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for not allowed to board flight

Address:Gurgaon, Haryana, 400067

To whomsoever it may concern,
I am kautilya tushar rajyaguru. I was travelling from mumbai to dehradun with your airlines on date 20th july. My flight number was 6e 3612 from mumbai. I had done online check inn as i dint have any check inn baggage. My seat number was 21d from mumbai to delhi and 23c from delhi to dehradun. I had printed the boarding pass from home still went to counter number 29 to confirm that the boarding pass i...
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K
kautilyarajyaguru
from Mumbai, Maharashtra
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flight missed due to negligence of staff at airport

Address:Mumbai City, Maharashtra, 400067

To whomsoever it may concern,
I am kautilya tushar rajyaguru. I was travelling from mumbai to dehradun with your airlines on date 20th july. My flight number was 6e 3612 from mumbai. I had done online check inn as i dint have any check inn baggage. My seat number was 21d from mumbai to delhi and 23c from delhi to dehradun. I had printed the boarding pass from home still went to counter number 29 to confirm that the boarding pass i...
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L
lokiloki
from Bengaluru, Karnataka
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fake airline jobs

Address:New Delhi, Delhi, 121002
Website:airlines

Hr. [protected]@outlook.com theay told to send all copies of my certificates and told to pay money of 2500 and thay told if you dont qualify theay told me your money will return back till now i not got money in my account look out onece below one{... Confirmation mail
Inbox
X

Future bright
Jun 21

To me
Greetings from future career,
`
It was a pleasure talking with...
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Address:Mumbai City, Maharashtra, 400092

Indigo team,

Francis and myself we traveled from mumbai to muscat on 23.07.2017 on flight 6e 81. We ordered 2 packets of samosas.
Since eating the samosas i puked twice on the flight and am very unwell today with diarrhea and fever.
Francis (The other passenger) also had the same experience after the flight and today he is experiencing immense body pain and diarrhea.

I am very certain that it...
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M
mrkbhel
from Bengaluru, Karnataka
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flight cancellation - and - rebooking

Address:New Delhi, Delhi, 110001
Website:BAD SERVICE OF INDIGO AIRLINES

My sister & brother were to travel to vizag on[protected] early morning by indigo flight 6e 6211 at 06-45 hrs and return back the same evening by another flight.

All of a sudden yesterday evening[protected] i have a message that the flight is cancelled and indigo has given an option for alternate flight for a later time on the same day or the next day. They blocked the option for a flight the previous evening. Today i observe...
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S
Sumitdhiman
from Chennai, Tamil Nadu
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misguidance for fares by indigo

Address:122002
Website:www.goindigo.in

Dear sir/madam

I have added 02 screen shots of two different fares for the same connecting indigo flight (6e-608, 6e-269) from visakhapatnam to chandigarh.in ist one you will see the details of total fare of rs. 4691/- and in 2nd the details for same ticket fare of rs.7676/-.

When asked during a customer care call from [protected], cute charges were told to be rs.2050/- instead of rs.50 as shown in ist screen...
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A
abc123xyz
from Visakhapatnam, Andhra Pradesh
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cancelled the flight and did not give proper one.

Website:www.goindigo.in

On 21st july, 2017, i got the message that my flight which is from delhi to bangalore on 23rd july, 2017 at 12:40 pm is cancelled. They already cancelled my flight before which is at 10:30 am and gave me this one but again today i got message that this one is also cancelled. I inquired about that on +[protected] and their representative told that there is no flight which is within the range from 10:00 am to 12:00 pm. I told this is not my...
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A
Arjita B
from Visakhapatnam, Andhra Pradesh
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not giving proper flight for cancelled flight

Website:www.goindigo.in

On 21st july, 2017, i got the message that my flight which is from delhi to bangalore on 23rd july, 2017 at 12:40 pm is cancelled. They already cancelled my flight before which is at 10:30 am and gave me this one but again today i got message that this one is also cancelled. I inquired about that on +[protected] and their representative told that there is no flight which is within the range from 10:00 am to 12:00 pm. I told this is not my...
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S
Sreekumar Ps
from Tumkur, Karnataka
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cancellation of indigo itenary without my consent. reg-

Address:686584

I have booked a ticket from bhubaneswar (Bbr) to hyderabad, and continuing journey from hyderabad to cochin (Kok). Iterinary number j8h7sf... But unfortunately at the time of check in from bhubaneswar, i came to know that my bhubaneshwar to hyderabad ticket got cancelled. So that i have to book a new one in the same flight for rs 5, 363/-. (Flight no 6e 819). Copy of the ticket is attached along with this. Please do necessary steps to refund...
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R
Rakeshnepal
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denied for boarding

Address:56105

Dear sir/ma’am

My daughter and her friends were travelling from bagdogra to dehradhun on 20th july, 2017 on flight no. 6e 346 and 6e 246, pnr : kgnu3u, passenger name: ms. Darshita surana, & pnr: gg93px passenger names: ms. Isha chaudhary, ms. Surbhi chaudhary.

They were issued the boarding pass in bagdogra till dehradun itself but were denied boarding at delhi and their luggage was also taken off from the...
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