IndiGo Complaints & Reviews

I have sent the mail below on 20/05/2017 but not getting any positive
Response till now.
Kindly look into the matter

I booked 3 tickets for my wife & kids on 8th march for 20th may 2017 from del to vtz (Pnr : jebuha). Web check-in done on 19th may. They reached the airport around 4:10 am. After luggage & security check at 4:19 am. They reached the gate no.6b at 5:00 am. After waiting in front of the gate...

M/s Indigo Airlines

I had travelled via Indigo flight 6E-673 on 23 May, 2017 from Pune to Ahmedabad at 23.45. The passengers being Dhenu D Sheth and Roopa D Sheth and PNR was L6WCFY. We had given 2 suitcases in check-in baggage, one was sky-blue VIP suitcase and other was purple American Tourister suitcase.

The purple American Tourister suitcase has been damaged bearing SEQ-0012 and barcode no [protected]. Out...

Dear team indigo

I took my flight from amd to goi on 22nd may 2017 23:05hrs. When arrival at goa observed my vip trolley baggage handle damaged which was marked with fragile tag on it. I spoke to one of the night executive lady staff ms. Naik for the above assistance at goa airport. She first refused mentioning that goa indigo service did not damage it and blamed amd indigo service for not mentioning details on baggage tag...

Missed Flight from Patna:
I had flight at 5:50 PM departure on 22ndMay, and reached airport at 5:25PM, have requested Indigo manager Patna to consider my request but as per Indigo Policy Gates are CLOSED and can’t do anything. Since I had to reach Bangalore so I request for any alternatives where indigo staff advised me to use re accommodation, I agreed and asked her to proceed, in result they were giving me flights which costing...

I was trying to book a ticket from kolkata to Raipur on 23/05/2017.my bank account got debited however the ticket wasn't booked.later the ticket for the required flight wasn't available. The refund of the incomplete booking was not received. I had called the customercare and expressed my requirement and explained the issue. They had promised that I would receive a call 2 hours later and be apprised of the latest status. I had received no...

We traveled by Indigo flight from Kolkata to Indore and changed flight at NewDelhi. ( 6E 474 and 6E 869) PNR NO. QHE9QX. We had 2 checked in baggage, one VIP red colour suitcase and one red colour trolly beg. A new 50/- packet containing 100 notes were kept inside the suitcase which was removed by handling staff either at Kolkata or at Delhi. May I request you to take action against erring staff and arrange me to reimburse Rs.5000/- immediately.br...

Hello Goibibo Team,

Few days ago I booked my flight tickets from Goibibo for Delhi to Jaipur on 21st May 2017 at 21.50PM. I was calling from my way to Goibibo team to cancel my flight because I would not be able to reach on the time at the Airport but your team said to me your can reach the Airport try to fast and let me connect the call with the Airline, me and your team member, and airline person, I spoke with him than he...

I was booked on a flight to mumbai, my flight time was 5.20 am i reached airport at 4.30 and i was told seats are full. I wonder after having booked well in advance and being on time how they deny me a seat. I wonder who the hell is the ceo. Imagine a single lady traveller being harassed like this by flight ground staff. This only a way they want to make money.
I had to pay again for the ticket and fly. If there is any courtesy and...

Under PNR I6N5NY, the ticket was booked for BOM-MAA on 18th and return on 20th for 3 pax plus 1 infant. On 27 April I changed the return sector MAA-BOM from 20th to 22nd by paying additional payment Rs. 9809 with the help of call centre executive. Today, the 22nd May at the Chennai airport child was denied entry saying the fare is not paid and had to pay Rs 1000 additionally. All this incident put us in a very very bad embarrassment over...

Sirmadam
I, m ricky from manipur today i travel from chennai to imphal by indigo flight no. 112 & 939 unfortunately today i left my i phone 6 silver colour at the x ray section of the security check in at chennai airport.in this regards i, m requesting the authority to help me in finding my phone. You may contact me at this number
Regardd
Ricky...

Sir,
I am a frequent flyer with Indigo. On 19May17 despite paying up for return flight for Son Apurv Negi Ddun to Hyd, onward 12Jun17 n return on 06Aug17, the tkt was not generated due to Server problem, I was forced to rebook at an additional escalated cost, mine is a defence pack, request refund Rs 399/-, additionally charged to me now on account o[censored]r server problem (Rs8203/- - Rs 7804/-). In this context following refer:- Complaint...

PNR ~ I848VV 6E-635
17/05/2017 VNS - DEL

I draw your attn to the most horrendous, undignified, outrageous and indecent behaviour meted out to my husband & me, by 2 Cabin Crew Attendants ~ Ms Mahalaxmi & Rashmi, On Board, and a Mr. Reddy on landing at Delhi Apt., causing us a lot of embarassment in public, on board and on arrival, using unwarranted defamatory remarks; casting aspersions in public on our Integrity and...

It is very hard ship to say the Indigo attendant of Netaji Subhash Chandra Bose Airport Kolkatta Staff not working properly and and passenger of Indigo flight Booking Kolkatta to Jaipur 14 January, 2017 sat. CCU= 22.10 Jaipur 00.35 sun, 15 January, 2017 scheduled journey moved without proper analysis of available record and policy of indigo and harassed passenger Tijadevi PNR GYGUKZ...

I am mr. Swapan kumar bandopadhyay. I was travelling from mumbai to kolkata on indigo flight 6e-321 (Mumbai departure time 9:15 am). My seat number was 30d. My mobile felt from my pocket to seat (30d) and i forgot to take it while leaving the flight at kolkata airport.
Its vivo (V5) gold color mobile.

Please contact me and i will be thankful if i get my moble back
Contact number
[protected]/ [protected]br...

To term it unethical behavior is to understate the nature of my complaint. The incident i am about to relate to you concerns total disregard of all safety norms, and the abject and absolute unprofessional conduct of your commercial staff. Before i proceed further to redress my complaint l am going to take it up on a war footing and inform all concerned agencies about the attitude and behavior of your staff at Hyderabad.
My wife and...

Introduce myself before I escalate the serious issue with Indigo, My name is Ashutosh, stationed at Bangalore,
me, my family (Paternal & Maternal) had to attend a marriage function in Ludhiana on 9th December 2016 and we had to return to Varanasi on 10th of December (My native is Varanasi)
I have confirmed 15 tickets (Family) from Delhi to Varanasi on 10th December at 6:15 pm(Flight No- 6E-4206) keeping in mind that travelling...

Dear Sir,

I wish to bring to your notice that I have lost my baggage on my trip from Delhi to Bangalore on 5th May 2017 by INDIGO flight 6E 273. My PNR No is WCCEHJ. On landing at Bangalore airport on 6th May (approximately 1300 Hours), I was handed over a suitcase bearing my Name and PNR number (on baggage slip) by the Indigo airport authorities. Since the suitcase looked similar, I took custody of the luggage. I realized...

I have reached on time. But due to irresponsible staff. I was not allowed to get into flight. The airline is very disgusting. When i have asked for next flight they have charged me 7983/-. They had excuses for all the things.

I would appreciate if i can get refund if not it would be my last trip from indigo.

In short you are looting rather than giving service.

Thanks
Lavesh khandelwalbr...

Name : pinky mandloi
Email : pinks. [protected]@gmail.com
Booking reference : g5b86l
Origin city : hyderabad (Hyd)
Destination city : indore (Idr)
What is the nature of your query : complaint
This is regarding our : airport services
What's it about : flight missed
Feedback : hi i booked my ticket and as per boarding pass the gate number shown was 23. I checked in 2 hours prior the schedule...

Sir,
I booked flight from vskp to Delhi for journey on 27may17. 11 may 17 night amount was deducted 8940/- no ticket was booked. They send me a new itinerary for booking, I booked on that reference. 12 may 17 Again 9240/- was deducted from account no ticket was booked. Customer care is not supporting. Again they are saying make a fresh booking. How many times I will book like that, already 18, 000/- was stucked. Please do needful....