IndiGo Complaints & Reviews

Last week on 14th july, saturday i changed my travel from afternoon to the night flight from cochin to bangalore.
I paid the diff sum of rs 4061. Then later at 1556, i paid rs 200/- towards reservation of seat no 15c. This was done vide your transaction id no a6d55e58118f[protected].
At the airport i was told that there was no confirmation of this rs 200 and i was given another seat 5b.
Please look into this and revert.br...

Dear sir/madam, i am a resident of abudhabi. I had booked a mumbai-chennai ticket on jul, 8th 2017 flight 6e 768.14:40 — 16:50. I arrived at the airport and checked in my baggage. I also got boarding pass. We were 4 passengers. I was carrying liquor which i realized at the time of security check and they asked me to go to indigo desk for help, me n my wife went and ask for the solution. Inspite of giving the correct advice, they made us...

I received call from ur company the told me i have been recruited for indigo airline cabincrew profile. They told me to pay the amount which now has excedded upto 90k+.
Why are u fooling people like this?? I have complaint about it in the police. I want all my amount refunded. I got the call from miss. Sonal sharma from shine:[protected]. And from indigo manager:[protected].
Plz refund me the amount... Plz plz. I have all the...

Hi indigo team

This is a very unpleasant experience which i need to share. I got misleaded by the ground crew. I reached the indira gandhi domestic airport t1 prior 60minutes i. E. Before 1 hour, by reachin there i was asked to stand at the express counter and not the normal counters though it shouldn't be the scenario, because according to my knowledge and experience it should be only before 45-40mintues. Thereafter, i stood...

I booked a flight from. Mumbai to amritsar
From indigo airlines
On 10th july 2017
The flight was to depart at 10 35 am in the morning
As per the policy we were to reach 45 minutes before the departure
We were 50 mins before but we were not allowed to board the flight
We were misguided by the staff and thus when we reached the counter they started arguing with. Us that you are late hence you...

Thu, 10 aug 2017 1h 20m thu, 10 aug 2017
Kolkata - netaji subhas chandra bose[protected]
Baggage info – check-in: 15 kg, cabin: 7 kg
Rs. 900
Rs. 1, 050
Rs. 306
Rs. 1, 060
Rs. 500
Rs. 3, 816
Kolkata to bagdogra thu, 10 aug 2017
Indigo
6e-797
Ccu 10:35 11:55 ixb

Airport
Economy bagdogra - bagdogra
Travellers airline pnr ticket...

Indigo boasts of a facility of additional 10kgs of checked in baggage to students. However, in practice, they seem to be shying away from extending the same. I had booked a ticket for my son from delhi to managlore, specifically selecting this option while booking. However, the airline, without even informing me, has not provided this facility. I have contacted their consumer complaints department as well the senior management, including...

I was about to travel hyderabad - bhubaneswar-kolkata through indigo flight 6e-264 having pnr sck6qj on 11th july which was scheduled to be departed at 17:20pm. I reached to the check in counter at 16:40 pm. The check in counter personnel denied to give me the boarding pass inspite of requesting him repeatedly and i was not carrying any checked in luggage as well. When i had a discussion with their senior authority, they rather told that...

Sir,
I one of the worst air line is indigo admin and their approach towards customer service.
1. On 21.05.2017 while i took boarding pass for my onward journey to hyderabad at ranchi airport, after reaching kolkatta i have boarded hyderabad flight took seat as per ranchi boarding pass assigned seat, to my surprise the same seat was assigned to another passenger, the ground staff made bizzare argument and finally forced me to...

Hi,
I am still waiting for the voice packed and also your revert or you people stopped replying to customers.

On fri, jul 7, 2017 at 2:29 pm, amit bhattar wrote:
Hi,
Kindly ask your representatives suraj i had discussed with him a day before he said me that i can put infant 7kg into checkin.
And also i have mentioned same in my previous mail hope indigo people knows to read english.
Don't...

I had an indigo connecting flight from chandigarh to delhi and delhi to dibrugarh.

I received the below message:
MS Prostutee Goswami IndiGo flight 6E455 from IXC to DIB on 09Jul17 is cancelled. Reason: Your flight is cancelled due to IndiGo operational reason. Inconvenience is regretted. For assistance call [protected]|[protected]

But to my surprise when I booked a different flight at the same time and...

Flight was scheduled for 9th july 2017 at 7.30 am from chandigarh to dibrugarh via delhi.
Part of the flight was cancelled just before 10hrs.
They have informed me so late that being a tourist and a lone female traveller, i had no options of travelling to delhi from chandigarh so late.
When i called them, they have kept my call on hold twice and disconnected.
They have asked me to postpone the tickets by a day...

During journey fro kolkata to delhi 6e-5324 morning departure time 7.05am 5th july 2017 seat no-18f. After all security checking self is awaiting for boarding, after few min self went to your coach with 10/12 passengers.

This is for your kind notice self has to forgot to carry tab from your coach, after 5 minutes informed your cargo in-charge & boarding pass collecting persons but they have ignored like nothing his happened...

The incident I am about to relate concerns total disregard of all safety norms, and the abject and absolute unprofessional conduct of Indigo staff. The attitude and behavior of their ground staff at Hyderabad was callous, ;careless and absolutely unbecoming of an airline.
My wife and I are both Senior Citizens had the following sectors as our vacation itinerary:
16th May - Hyderabad to Kochi - 6E 683 - INDIGO
19th May...

Hi,

I had booked a ticket on July 1st, 2017 from Chennai to Coimbatore and return for 4 people including 2 kids. The PNR is J6J6NL. The total charge is 12k.

For cancellation I am.getting only Rs. 1600. The cancellation charge is almost 100%. Please help.to get a reasonable amount.

I tried to change the date and even.that is very costly. The charge is as high as booking a new trip.
br...

I was about to travel to Bhubaneswar through Indigo Flight 6E-3869 which was scheduled to be departed at 19:45pm on 4th July, 2017.Due to heavy rain I got stuck in traffic jam and reached to the check in counter at 7:10 pm. The check in counter personnel denied to give me the boarding pass inspite of requesting him repeatedly and I was not carrying any checked in luggages as well. When I had a discussion with their senior authority, they...

I booked a flight from Delhi to Srinagar through goibibo having PNR No O7JHUY for 30th june 2017 departure at 15.05 name Sanjiv Mittal and Mobile No [protected] but because of Traffic on the way I missed the flight. Kindly inform me I Could get the refund of money as the flight could not be boarded. So much traffic was on the way to Airport that for almost 1 hour near Airport the traffic jam was there. I have paid Rs 9900/- for the same and...

My name is Palak Chitra. I travelled from Bhubaneswar to Ahmedabad via Mumbai on 28th June, 2017. Flight codes are 6E 342 and 6E 324 respectively. After collecting the Check In baggage at Ahmedabad, I went to a hotel. There, I found that a three fold KC Paul Umbrella in my bag was missing. I will be very grateful to you if you deliver the umbrella (if found) to my address mentioned below:
Palak Chitra
Room No 3006
Bhushan...

I had a flight from delhi till mumbai which was scheduled at 10:30. I reached the baggage counter at around 9:45.. I was denied from boarding into the plane at that time even though it was 45 mins for the plane to depart. I was said that the flight doors have closed and i would have to catch another flight. This is not done. I wasn't even informed about this from the airlines, otherwise i would have been on the airport an hour before the...

Hello indigo team,

This mail is for the complaint towards one of your staff at the booking counter of netaji international airport for kolkata location. Her name is debomita (If i remember correctly) and she was there at the booking counter on 30th june at 10:00 am shift. My wife and my daughter (Infant) had flight 6e - 207 for ccu to gau on[protected] at 1040 am. They reached the booking/boarding counter at 0956 am (1 min...