IndiGo Complaints & Reviews

Dear sir
1) on dt.6th may indigo 6e436, nf210051 ticket booked through make my trip, found that charging more rs33000/_on 5 persons from delhi_nagpur dt26th may 2017, per head rs6400/_ whereas on dt 8th, 9th may found that tickets from delhi_nagpur in the range of 5200_5300 which is quiet lower ; then what is use of advance booking &paid more. After 2 days tickets fare suddenlly dropped i. E. Per ticket rs1200/_it's a injustice with...

To
The Compliant section
Indigo Airlies
Bangalore International Airport
Bangalore.

Date of incident - 30th April 2017

On 30th April 2017, following passengers had booked air tickets for travel to Pune form Bangalore in your flight number 6E 408 Copy of tickets enclosed as Annexure – 1. Schedule time of Departure was 5:25 AM.
1. Seethalakshmi H. V.
2. Swarnamba H. V.br...

There is a lot of harassment is going on the name of providing services. One side PM Modi is saying that all should travel by air including common man. But the companies like make my trip in association with Indigo they are harassing the common man. Issue is that I made one booking on 27th April for 27th may aso that my family who need to travel along can travel. Amount paid was 14145. Booking ID NF[protected] through make my trip .com...

My Indigo flight (6E-332 / 6E 724) GOI to New Delhi timing was 14:10 (PNR: S9P28P) and I reached airport at 13:30. I had already completed my web check-in (it is clearly mentioned in the boarding pass that 25mins before departure time i.e 13:45 the boarding gate closes) but I was told that I cannot board the flight as I was late (I reached at 13:30). The Indigo manager at the Goa airport told me that the rule is to come minimum 45 mins early...

I had cancelled returned ticket on march 20th of 2017 but still i have not got refund amount from indigo airlines. They hadassured that you shall get within 5 days but still i have not got anything.

Your indigo itinerary - if6b4k
Booking reference
If6b4k

Numeric booking id
[protected]

Trip id is
[protected].

Kindly do help me to get my refund amount....

I booked my ticket from jaipur to bangalore on 8 may. I reached airport at the right time but flight was delayed. I waited there for 1 hour and asked indigo staff about the flight. He said me to wait at. Gate no 2. I waited there but when i asked to other staff member, he said that you missed your flight. I paid 6000 for that flight but again they demanded extra 8000 for another flight of next day.
I want to add one more thing when...

Hello team,

It was really a terrible experience when boarding pass for flight 6e 6211 from hyd to vskp on 7th may was closed before 50mins.. It was really sad that an airlines which has good customer base is resorting to activities.. When they closed the booking without prior information to customer who booked tickets... At least an alternate arrangement was not provided in next flight if they have vacancy... I know the flight...

This is with respect to my boarding experience on 30/04/2017 Flight 6E-174 departure time 04:20PM, PNR - WCK3TJ

Facts of the case:

1. I had done Web check-in at 3:10PM while travelling to airport. I got seat no 24E through email from [protected]@goindigo.in at 03:13PM.
2. I reached airport at 3:30PM
3. I asked an Indigo assistant about my flight, he told me to join the queue for the luggage...

Good morning, I am Prabhu Daniel last month i have attend the telephonic interview from goindigo and i have selected they gave me a joining date on may 15, but now i dont get any updates from your side so Plz take necessary step. Plz reply as soon as possible. I have paid 24, 500 as documentation fees and medical, thy sent me a joining date and id card also so Waiting fot it. Kindly take necessary steps to solve my issues....

Hi I traveled with Indigo airlines on May 2nd My flight was from goa to delhi at 6:20 PM and I was there at the Goa airport at 5:30 but there was no on on the baggage x-ray and then a lady came and said in 5 minutes the counter is closed so you cant board and then she went on contacting some one and said you can go and take the boarding pass and when we rushed after she wasted around 5 minutes there was not even a single person on the indigo...

Sir/madam,
Today my wife and my two had flight (Pnr bczg3t) from vns to hyd from indigo flight at 18.50 from vns and all of them entered into airport before time but due to some technical error their system not function specially luggage ramp over 15 minute after that they said they cannot issue boarding pass for same flight also will not refund or reschedule your journey. I have lost rs 8000 because of their fault. Please raise the...

I was schedule to boardIndiGo Flight 6228 - PNR# XHHUYK on April 30th 6:55 AM from Bangalore to New Delhi. I was at the check in counter on time and got my boarding pass. After crossing the security, I was few mins (max 5 mins) late - it was 6:35 AM and there was no one at Gate 20 in BLR Intl airport. There was one ground staff named Ms Shweta who didn't even bother to look at our boarding pass and said can't help. We were asked to meet one...

On 28 april 2017 i was traveling from mumbai chatrapati shivaji airport to calicut. My 11 year old son vomitted and i had to take him to the ladies toilet. I was washing my hands suddenly an indigo staff commanded my son to stand outside or else the crew may complain about it. But at the same time many of the crew also entered before her and had no problem with my son.
I want to ask the indigo authorities if i can use the gents toilet...

Hi,

This is in concern with the flight I missed from patna to Bangalore PNR:BHGJME which was scheduled to leave at 18.35 on 30th april 2017.

My concern is I was not in a state to reach 45 min before departure to collect the boarding pass. So the first thing I did is informed it to customer care and they said they will try there best to get me with 10 min delay if possible but important thing was, situation was...

I am a regular customer of your airlines. On 30th april while i was about to land at kolkatta airport suddenly the flight could not landed due to bad weather as reported by the crew. But all of a sudden the flight became trembled like out of control and i along with all the passengers and some of your crew members suffered lots of pain which was repeatedly occurred several times and flight could not land for 2 hours. My blood pressure became...

We boarded the Indigo flight no. 6E 67 from Kochi to Dubai on the 21st of April 2017 and realized that the seats were near to impossible to travel on. They were as hard as a plank and since it was a four hour flight and my health conditions were not very favourable I was easily put to unsealed on the flight. Then and there I had decided that I would register a complaint, but then decided to wait until my return flight on 6E072 back to Kochi...

Dear sir

My wife was travelling from Lucknow to goa.Her flight was scheduled at 8:40 am but left delayed at 9:30am.
Later her connecting flight was from Delhi at 11:55 am but the status was showing 10 min. late . After waiting for long at 11: 55 am whwn my wife went to the counter to ask for when the flight will come, the told the flight has already left.
One of the indigo staff member a sardarji he told her that...

I was traveling from Kolkata to Chennai on IndiGo flight 6E534 on 1st May 2017. The departure time of the flight was 18.20 and i reached at 17.40. Still i was not allowed to board the flight which was very disappointing. Also i had to pay extra charge for the same which is rs 7005.

This was a very disappointing experience for me and I need my amount to be refunded....

It is a matter of surprise and distress that one of the largest operator in India made it's passengers suffer like hell when we had a baby along with us. Never in our dreams had we imagined that we will not receive any form of cooperation and support from the Indigo staff associate, neither, from the airlines. on 19.04.17.

I was to take the flight no: 6E 485, PNR: B827HS, from Bangalore to Ranchi with my sister and her very...

I, naveen dabas booked a round trip delhi mumbai on[protected]

1. Date of travel:[protected] with pnr v6r68y

2. Date of travel:[protected] with pnr chw7me.

While ticket booking i booked my ticket with name naveen dabas but in my govt. Id my name is naveen
Kumar. So, i called to your helpline 2 times regarding change of surname but they denied to change and told me to cancel your ticket...