IndiGo Complaints & Reviews

Sir,
I mr. Sujit kumar nayak serving in itc infotech having booking reference no.- l7mcjv dated 31 mar 2017. I have been made my trip from hyderabad to bhubaneswar on 01 apr 2017 by indigo airways. I have lost my boarding pass. The same boarding pass is urgently required for my official use.
Therefore you are requested to send the duplicate one on my under mentioned e-mail ; -

[protected]@gmail.com...

My dad missed the flight 6E 713 PNR number A9P1VM on 25th April 5:00 Am because of inefficiency of your employees at Bengaluru Intl airport. He was told to take next
Flight on the same day, and he was told that he will get refund of the ticket charge which he missed flight of. The fare of that tickets was around 3600. As my dad was told that he has to do nothing for refund, that amount will be credited to bank account from where the...

Dear Sir,

I am Kedarnath Naik from Bhubaneswar. I want to share my plight while travelling from Bhubaneswar to Mumbai on 23 April 2017 through Indigo 6E 631 (PNR-06L8SL) for your immediate interference, failing which I will be forced to take further actions to claim my legitimate demand. My itinerary is provided.

I called up your customer care guys and enquired if I could get any luggage relaxation as I was...

Dear Indigo concern,

Please note that i booked a ticket on 27/3/2017 from New Delhi to BBS through flight no 6E 887, PNR No- H8DDJS, seat no 26E-30 and 26F-31.

At the time of departure, your security Sup Mr Subrato came to me and said you are medically unfit to travel. Hence you are requested to get down from the flight and your total amount would be refunded by Indigo within 7-8 days.

They have...

Ref my application dt 26/4/17 submitted to terminal manager guwahati air port.
my ticket ref 6e588 booking ref ac354d & uivtte dt 26/4/17
i was check in airport at about 01:20 pm then did my security check luggage. security check personnel informed you r right in time you can have now go for boarding pass. it was very rush at boarding pass area any how i submitted papers while preparing the counter lady all of sudden denied...

I travelled from Nagpur to Delhi by Indigo Flight 6E 202 on 26.04.2017. I am 67 years old and my mother who is 87 were travelling together. I had pre booked 2 non veg meals. We were on seat no 7E and 7F.
The air hostess informed me that I could choose a meal from the list of food stuff available in their magazine. The items were priced at Rs. 200 in the magazine, whereas I had paid Rs. 300 while pre booking. I complained as to why...

A very pathetic service of airlines. My wife is having medical emergency and she need to visit bhubaneshwar by 02.00 pm any how as OT is booked in hospital for same time. We got 1st sms for delayed of 30 minutes then again got sms for 1 hour. Time was scheduled for 11.20 am now it is almost 11.00 am till no clues about flight and attender is not confirming time just need to update if any medical petiont will face any difficulty coz of delayed...

My flight was from kolkata (Ccu) to pune (Pnq) on 23rd april 2017 at 14:50 hrs and my pnr was gei4kn.
Its timing was preponed and changed to 12:55 hrs which was not informed to me. Neither any email nor any message was sent to my mail id or mobile number regarding the change in flight timing.
Then they just said sorry that it wad their technical fault and booked a connecting flight for me.
I had booked a direct flight...

Dear Sir/Ma'am,

I would like to bring to your notice that I was travelling from Kolkata to Pune on the 24th of April 2017 by flight 6E 202.
I was carrying a laptop bag, one checkin and one hand baggage. For the first time in my experience of flying so many times. My laptop bag was weighed. And because I have a heavy laptop I was asked to check in my other hand baggage and pay extra money for the overweight check in....

Indigo booking id igfp3h date 21.04.2017

Indore to mum

We had submitted request for 1500 rs (Extra 30 kg weight for interconnect on priya chopra) additional pre-payment option as in the screen shot below 35 hours before the domestic flight.

While booking we were getting the error message 3209 and some times it gives the message at the airport you will be asked for the international tickets to...

Check out pearl avone (@ahvone): https://twitter.com/ahvone?s=09 I have already informed to your staff passengers are traveling first time .they do not aware how travel in flight and process of travel .your staff committed .indigo staff Always help his all tpye passengers .after alighted in Delhi airport your staff as responsibility to take Care of passengers.if passengers not travel from Mumbai I can understand about passengers side fault.but...

Dear sir,

I have live in ahmedabad airlines job recd. Email for a job in ahmedabad airport job joining 20/04/2017 for ticket booking this is right email or fake so plz help me my email id is [protected]@gmail.com ground staff catagory salary will be 25k to 30k so plz reply me this email is right or wrong he will service amount 2500/- so plz help me...

Ref. No. Booking i. D: iyeumm
The worst airline i have ever experienced. Just because of two minutes delay was not allowed to board the train and was asked by the counter staff rs. 61000 as a bribe to board the same flight.
We were not even called any time by the staff members that we are getting late and we were falsely told that it was a silent airport.
This is the worst experience ever in any flight....

I had been travelling from Hyderabad to Jammu on[protected] under PNR:VY17KC.
while collecting the baggage at jammu airport i fund it was torn on speaking to project manager about same he shown very rude behavior. Sent mail to indigo but no response.
Prior to this flight i had a connecting flight with Jet Airways, whose guys took bag in a tray & on return it was again available tray on baggage chain, but nothing as such with...

Dear sir / madam,
I would like to inform you that i was travelling in your airlines flight no 6e 436 on the 17th of april 2014 whose scheduled departure time was 18.45 hrs from indore to bengaluru via nagpur. First of all the flight delayed by almost 45 minutes to take off from indore. Then when it reached bengaluru's kempegowda international airport the head of the crew team made an announcement in which she announced as - welcome...

I booked a flight under 6E509 student for 11th April from BLR to NGP. I explicitly remember that while booking the flight I ticked multiple times and agreed to all the terms and condition for the student discount (25 kg baggage allowance) but at the time of booking and also at the time of checking in that discount wasn't availed. Due to this, I had to pay an additional 800 for my baggage and the worst part is I have to travel from the same...

I had travelled with 38 kgs from Banglore to Nagpur without paying and extra luggage charge but when I travelled from Nagpur to banglore I was charged rupees 800 for extra luggage which was very wrong because I flew with same weighted luggahe in the previous indiho flight. The manager Mr. Tushar(Nagpur iternational airport -morning shift) and customer officer Mrs vaiLankanni were very rude and tried giving out wrong information about luggage...

At we were directed to Gate 18. We waited at Gate 18, with no sign of any Indigo staff at the gate. Finally at the last minute, a staff member comes scurrying us including a person who has difficulty walking, to rush to Gate 23E, which is diametrically opposite end of the terminal. When I protested this inconvenience to that Indigo staff member, he became defensive & even aggressive saying that they sent a mobile phone message!
br...

Dear sir / madam,

I am sorry to bring to your kind notice that today i.e. 15 Apr 2017, I had to go to Delhi And i was booked indigo flight no. 6E 652 Vide pnr no. OYR26Z.

I had reached the counters at 0410 am after getting my bag secutity checked and all to catch the flight for 0500am. But i was not givin the boarding pass. As i suppose the flight was over - booked.

The ground staff was very...

Dear all,
I am from Hindu family..
When we are travelling with family members... We will consider good days like muhuthram and all..
Based on our Signs 8:40 Departure time of the flight good on that day
By seeing that I booked the flight..
Now they changed the flight timings by 25 min...Its not good for us..
I don't want to travel on that day..
So I asked them to reschedule my travelling from...